GX Remote Control

Co
User Manual
Rev A
GX Remote Control User Manual

Contents
1 Introduction ........................................................................................................................... 1
1.1 Terms, Acronym, Abbreviation ......................................................................................................................................... 1

2 Important Information ............................................................................................................ 1

2.1 Operating Systems supported .......................................................................................................................................... 1
2.1.1 Language support ...................................................................................................................................................................... 1
2.1.2 Data Encryption.......................................................................................................................................................................... 2
2.1.3 Access Codes ............................................................................................................................................................................... 2

2.2 Operations (Icon Mode and Keypad Mode) ...................................................................................................................... 2

2.2.1 ICON Mode ................................................................................................................................................................................ 2
2.2.2 Keypad Mode ............................................................................................................................................................................. 2

2.3 Other Information.............................................................................................................................................................. 3

3 Set up ................................................................................................................................... 4
3.1 Step 1: Download app to smart device ............................................................................................................................. 4
3.2 Step 2: Enable Panel Remote Access and add Ethernet Module ..................................................................................... 4

4 Using the app........................................................................................................................ 4

4.1 Logging In ......................................................................................................................................................................... 4
4.1.1 Login Screen (Network selection) ............................................................................................................................................... 5
4.1.2 Login Screen (Panel type) .......................................................................................................................................................... 5
4.1.3 Connection Screen..................................................................................................................................................................... 6
4.1.4 Connection Screen..................................................................................................................................................................... 6
4.1.5 Unsuccessful connection ............................................................................................................................................................ 7
4.1.6 Successful connection................................................................................................................................................................ 7
4.1.7 Switching from ICON mode to Keypad mode after successful login ............................................................................................ 7

4.2 Keypad Mode ................................................................................................................................................................... 8

4.3 Icon mode ......................................................................................................................................................................... 9
4.3.1 Icons Description........................................................................................................................................................................ 9
4.3.2 Setting/unsettling the system with group function disabled ....................................................................................................... 10
4.3.3 Setting/unsettling the system with group function enabled ........................................................................................................ 10

4.4 Part Set/Night Set (With groups disabled) ...................................................................................................................... 11

4.5 Part Set/Night Set (With groups enabled)....................................................................................................................... 12
4.6 Check system status. ..................................................................................................................................................... 12
4.7 Review event log ............................................................................................................................................................ 13

5 Event Alert: ......................................................................................................................... 14

GX Remote Control User Manual

1 Introduction
The GX Remote Control App can be used to control the Galaxy Dimension and Flex series of intrusion detection
panels remotely. This guide details the feature and functions of the app and their operation

Images may vary slightly from those illustrated, depending on device type and operating system being used

1.1 Terms, Acronym, Abbreviation

Term, Acronym,
Definition
Abbreviation

UI User Interface

DDNS Dynamic Domain Name System

IP Internet Protocol

PIN Personal Identification Number

UMS User Management Suite

Vkpd Virtual Keypad

2 Important Information
2.1 Operating Systems supported

Tablets and Smartphone’s with the following operating systems are supported:
Operating Support Minimum required Devices
System version
Android Android 4.0 Multiple devices running 4.0 as a
Smartphone and minimum
Tablets
iOS Apple iPhone & 6.0 iPhone 4, 4s,5
Ipad devices
iPad, iPad2,iPad Retina, iPad Mini

2.1.1 Language support

Android versions of the app are available in the following languages

English French Dutch Spanish

Swedish Russian Italian

Language settings are changed via the smart device own settings function

The app will default to English where there is no translation available

© Copyright Honeywell Security 1
GX Remote Control User Manual

2.1.2 Data Encryption

The Ethernet module supports a high level Advanced Encryption Standard (AES) 128bit encryption
algorithm for communication for end user safety

2.1.3 Access Codes

To access the panel via the GX Remote control app the following information will be required. This will
be entered into the logon page of the app (See section 4.1.3)
• UMS Password (this is an optional feature and installer should discuss with end user before
implementing)
• User PIN as programmed in the panel
• User Index (two or three digit User ID number as programmed in the panel)
• IP Address to connect to the panel

These will be provided by the installer when enabling the panel to connect to the remote app.

2.2 Operations (Icon Mode and Keypad Mode)

There are 2 functional modes in the app, Icon mode and Keypad mode

2.2.1 ICON Mode

The following functions are available in Icon mode. (Further details on their operation are provided in section 4.3)

Feature Flex v1 Flex v3 Dimension

Enable remote connections √ √ √

Full Set/Unset √ √ √

Review Event log √ √ √

Part Set √ √ √

Night Set √

Check system status √ √ √

2.2.2 Keypad Mode

Perform all end user functions as if it were your Galaxy wall mounted keypad.

© Copyright Honeywell Security 2

GX Remote Control User Manual

2.3 Other Information

- Please ensure adequate network coverage. : Over utilized (shared) connections can degrade
connection speed
And/ or operation.

- The app will timeout after 6 minutes of not being used

- Trigger Header Outputs and Keypad outputs are not supported on any Galaxy Panel

- Do not exit (Either through the home icon or back button) the keypad mode during the panel setting
Procedure as this aborts the setting process
- Font size on the smart device should be kept as default setting; changing it to a larger size may result
in text becoming distorted on the screen.

- If a user has selected DDNS/Static IP while connecting to panel then if user moves to Wi-Fi zone it will
cause an already established mobile connection to drop.

© Copyright Honeywell Security 3

GX Remote Control User Manual

3 Set up

3.1 Step 1: Download app to smart device

The app is available on the iTunes or Google Play stores. This should be downloaded to the iphone or
ipad in the same way as any other mobile app.

3.2 Step 2: Enable Panel Remote Access and add Ethernet Module

This is carried out by an alarm installer; please discuss this with your installer.

4 Using the app

4.1 Logging In

The following screen will appear when the GX Remote Control Icon is pressed on the smart device.

© Copyright Honeywell Security 4

GX Remote Control User Manual

4.1.1 Login Screen (Network selection)

When the app is first use the user should identify the method of connection
which will be used to connect the mart device to the panel e.g.
- Via Wi-Fi }
- Via DDNS } Installer will advise on methods used.
- Via Static IP }

And then press OK (ticking the remember me box removes the need to
select this each time the app is used)

On subsequent logins the method of connection previously selected will be

shown and the end user is only required to press OK

4.1.2 Login Screen (Panel type)

When the app is first use the user should identify the panel type which
will be used to connect the mart device to the panel e.g.

e.g. Flex 100 ( Installer will advise on panel type.)

And then press OK (ticking the remember me box removes the need to
select this each time the app is used)

On subsequent logins the panel type previously selected will be shown

and the end user is only required to press OK

© Copyright Honeywell Security 5

GX Remote Control User Manual

4.1.3 Connection Screen

When the app is first used the user should enter the following information:

Step1: Enter Connection Password (UMS Password – where installer has

set this up)
Step2: Enter User PIN (this is same as configured at Site/Panel)
Step 3: EnterUser Index (same as site/panel user numbering)
Step 4: Enter IP Address/Domain name depending on type of Network
Step 5: Press Connect

Ticking the remember me box means the end user is only required to enter
his/her PIN number and press Connect after the first connection

4.1.4 Connection Screen

One the connect button has been pressed the user will see the following
screen.
During this login period the app is establishing a secure encrypted connection.

The speed of this may vary depending on the strength of the internet
connection or device type

Note: Connection time when the app is first used will be approx 40-50
Seconds. For all subsequent connections this will be approx 20
seconds (Subject to signal strength)

© Copyright Honeywell Security 6

GX Remote Control User Manual

4.1.5 Unsuccessful connection

In the case of an unsuccessful connection the screen will display a message indicating that the
connection was lost and return the user to the login screen

4.1.6 Successful connection

Upon Successful connection and validation application will go into Home Screen in Icon mode. There
are 2 default home screens

- Home Screen (A)with

with groups disabled (will appear where the group function has been disabled
on the panel)

- Hone Screen (B) with groups enabled (will appear where the group control function has been
enabled on the panel.

Screen A Screen B

4.1.7 Switching from ICON mode to Keypad mode after successful login

Once logged in the end user can switch from Icon mode to Keypad mode by pressing the Icon

highlighted.

© Copyright Honeywell Security 7

GX Remote Control User Manual

4.2 Keypad Mode

Once in keypad mode the virtual keypad works as if using a real keypad

When exiting keypad mode please wait for confirmation that the last operation (e.g. part setting a panel)
has been completed.

con mode from keypad mode the user is required to press check status Icon
When returning to Icon

© Copyright Honeywell Security 8

GX Remote Control User Manual

4.3 Icon mode

4.3.1 Icons Description
The following Icons are used in Icon mode
Icon Description
Exit/Logout Icon: Used for exiting/logout from
application

Event Log Icon: Used for retrieving log from

panel

Remote Keypad Icon: Panel keypad console

mode

Phone Icon: Used for Configuring the panel

phone number for receiving event alerts.

Home Icon: Used for moving to home screen in

which all core intrusion
intrus functionality icons will be
there like Instant Set and Unset
Unset Icon: Used to perform System Unset

Instant Set Icon: Used to perform System Instant

Set
Part Set/Night Set Icon: Used to perform System
Part Set/Night Set
Status Icon: Used to get/read status of the
system

Galaxy Remote Control Launch Icon: Used for

launching Galaxy Mobile Application
Control Outputs Icon: Used for
activating/deactivating outputs present in security
system
Animation Icon: Will be used when application is
trying to get/read information from panel

System Instant Set Status Screen: Used to

represent Instant Set status received from panel

System Unset Status Screen: Used to represent

Unset status received from panel

Event Part Set Icon: Used to represent part set

event in the log

Event Full Set Icon: Used to represent full set

event in the log

Event disarm Icon: Used to represent Unset

event in the log

Event Information Icon: Used to represent non

alarm events in the log

Event Bell Icon: Used to represent events and

alarms in the log

© Copyright Honeywell Security 9

GX Remote Control User Manual

4.3.2 Setting/unsettling the system with group function disabled

Step 1: Press the red Instant set Icon or the green Unset Icon

Step 2: Transition screen appears

Step 3: Operation complete – status change

Step 1 Step 2 Step 3

4.3.3 Setting/unsettling the system with group function enabled

Step 1: Press the red Instant set Icon or the green Unset Icon

Step 2: A text box will appear requiring you to switch to Keypad mode

Step 3: Press OK and switch to keypad mode

Step 4: Set groups in keypad mode as you would on the real wall keypad

© Copyright Honeywell Security

10
GX Remote Control User Manual

4.4 Part Set/Night Set (With groups disabled)

Step 1: Press the Partial set Icon button

Step 2: When asked select either Part set or night se

Step 3: User will be taken to the following transition screen

Step 4: Confirmation of status change. (Colour of Status Icon has changed)

Note: For Galaxy Flex V1 and Galaxy Dimension this will not offer the option of Part set/Night set. In
this case it will perform a Part set operation.

Step 1 Step 2 Step 3 Step 4

© Copyright Honeywell Security

11
GX Remote Control User Manual

4.5 Part Set/Night Set (With groups enabled)

Step 1: Press the Partial set Icon

Step 2: A text box will appear requiring you to switch to Keypad mode

Step 3: Press OK and switch to keypad mode

Step 4: Set groups in keypad mode as you would on the real wall keypad

4.6 Check system status.

This operation is performed in the same way regardless of whether Group functions are enabled or
disabled on the panel.

Step1: Click on Status Icon in the home screen

Step 2: User will be taken to the following

followi transition screen.

Step 1 Step 2 Step 3

© Copyright Honeywell Security

12
GX Remote Control User Manual

4.7 Review event log

Step 1: Click on Event Log Icon

User will be taken to Start date and time entry
en screen

Step 2: Enter the date and time parameters required and click OK button.
Step 3: User will be taken to transition screen and until upload completes

Step 4: Once upload completes, User will be taken to event log display screen (as shown below) with
all event information e.g. event description, time and date occurred and event type with
image

Note: If the user navigates to the home screen after conducting an event upload to review the data again
a further upload will be required.

Step 1 Step 2 Step 3 Step 4

© Copyright Honeywell Security

13
GX Remote Control User Manual

5 Event Alert:
This enables event alerts to be sent directly from the panel to the smart device as an SMS message.

Step 1 Update your phone number by clicking icon

Step 2 Click on EVENT ALERT Icon in the action bar

Enter Panel mobile no. This is the number which sms alerts will be sent

Step 1 Step 2

Please Note:
rd
- This functionality will require the end user to have a 3 PART SMS account (Not provided by
Honeywell)

- This functionality is limited to Galaxy Flex (Is not available on Galaxy Dimension)

- This functionality will require Galaxy Flex system to have a Honeywell GPRS Module fitted (P/N
A081-00-01)

© Copyright Honeywell Security

14
GX Remote Control User Manual

© Copyright Honeywell Security

15
GX Remote Control User Manual

Honeywell Security (UK 07)

Newhouse Industrial Estate
Motherwell
Lanarkshire
ML1 5SB
UK

800-16038 Rev A

© Copyright Honeywell Security

16