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    Leadership - Session - 9 Servant Leadership

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    Sandhya Basnet
    Servant leadership is an approach where the leader's primary focus is serving others. It was defined by Greenleaf as leaders aspiring to serve first before leading, in order to ensure the needs of followers are met. Servant leaders place followers' interests above their own and help develop followers. They demonstrate strong moral behavior and commitment to others. While some are naturally inclined to this style, it can be learned. Key characteristics include listening, empathy, healing, awareness, persuasion, foresight, stewardship, and building community. Servant leadership effectively places emphasis on followers and has shown effectiveness, but critics argue the title is paradoxical and behaviors are not well-defined.

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    Leadership - Session - 9 Servant Leadership

    Uploaded by

    Sandhya Basnet
    120 views11 pages
    Servant leadership is an approach where the leader's primary focus is serving others. It was defined by Greenleaf as leaders aspiring to serve first before leading, in order to ensure the needs of followers are met. Servant leaders place followers' interests above their own and help develop followers. They demonstrate strong moral behavior and commitment to others. While some are naturally inclined to this style, it can be learned. Key characteristics include listening, empathy, healing, awareness, persuasion, foresight, stewardship, and building community. Servant leadership effectively places emphasis on followers and has shown effectiveness, but critics argue the title is paradoxical and behaviors are not well-defined.

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    Leadership_Session_9 Servant leadership

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    Servant leadership is an approach where the leader's primary focus is serving others. It was defined by Greenleaf as leaders aspiring to serve first before leading, in order to ensure the needs of followers are met. Servant leaders place followers' interests above their own and help develop followers. They demonstrate strong moral behavior and commitment to others. While some are naturally inclined to this style, it can be learned. Key characteristics include listening, empathy, healing, awareness, persuasion, foresight, stewardship, and building community. Servant leadership effectively places emphasis on followers and has shown effectiveness, but critics argue the title is paradoxical and behaviors are not well-defined.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    120 views11 pages

    Leadership - Session - 9 Servant Leadership

    Uploaded by

    Sandhya Basnet
    Servant leadership is an approach where the leader's primary focus is serving others. It was defined by Greenleaf as leaders aspiring to serve first before leading, in order to ensure the needs of followers are met. Servant leaders place followers' interests above their own and help develop followers. They demonstrate strong moral behavior and commitment to others. While some are naturally inclined to this style, it can be learned. Key characteristics include listening, empathy, healing, awareness, persuasion, foresight, stewardship, and building community. Servant leadership effectively places emphasis on followers and has shown effectiveness, but critics argue the title is paradoxical and behaviors are not well-defined.

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    LEADERSHIP IN

    ORGANIZATION
    Session 9
    Servant Leadership
    SERVANT LEADERSHIP
    SERVANT LEADERSHIP

    Leaders influence, and servants follow. How can


    leadership be both service and influence?
    SERVANT LEADERSHIP

    Definition
    As per Greenleaf (1970):
    • [Servant leadership] begins with the natural feeling that one wants to serve,
    to serve first. Then conscious choice brings one to aspire to lead. . . . The
    difference manifests itself in the care taken by the servant—first to make
    sure that other people’s highest priority needs are being served. The best test
    . . . is: do those served grow as persons; so they, while being served, become
    healthier, wiser, freer, more autonomous, more likely themselves to become
    servants? And, what is the effect on the least privileged in society; will they
    benefit, or, at least, will they not be further deprived?
    SERVANT LEADERSHIP

    Some Other Point of Views on Servant Leadership


    • Servant leaders place the good of followers over their own self-interests and
    emphasize follower development (Hale & Fields, 2007).
    • They demonstrate strong moral behavior toward followers (Graham, 1991;
    Walumbwa, Hartnell, & Oke, 2010), the organization, and other
    stakeholders (Ehrhart, 2004).
    • Practicing servant leadership comes more naturally for some than others, but
    everyone can learn to be a servant leader (Spears, 2010).
    SERVANT LEADERSHIP
    Ten Characteristics of a Servant Leader [Spears (2002) based on Greenleaf ’s writings]
    1. Listening - communicate by listening first
    2. Empathy - demonstrate that they truly understand the followers thinking and feeling
    3. Healing - support followers by helping them overcome personal problems
    4. Awareness - understanding oneself and the impact one has on others
    5. Persuasion - clear and persistent communication that convinces others to change
    6. Conceptualization - beyond day-to-day operations and focus on the “big picture.”
    7. Foresight - predict future based on the present and in the past
    8. Stewardship - accept responsibility to manage people and organization they lead
    9. Commitment to the growth of people - helping each person in the organization grow personally
    and professionally
    10. Building community - provide a place where people can feel safe and connected with others,
    but are still allowed to express their own individuality.
    SERVANT LEADERSHIP
    SERVANT LEADERSHIP
    SERVANT LEADERSHIP

    Strengths
    • the only leadership approach that frames the leadership process around the
    principle of caring for others
    • provides a counterintuitive and provocative approach to the use of influence,
    or power, in leadership
    • research shows its limitations - may not be effective in contexts where
    followers are not open to being guided, supported, and empowered.
    • Places a strong emphasis on followers’ needs, values, and morals
    • Substantial evidence that it is an effective form of leadership
    SERVANT LEADERSHIP

    Criticism
    • the paradoxical (contradictory) nature of the title “servant leadership”.
    • hypothesized to include a multitude of abilities, traits, and behaviors. The
    researchers have not been unable to reach consensus on a common definition
    or theoretical framework.
    • the concept of “put others first” conflicts with individual autonomy and other
    principles of leadership viz. directing, concern for production, goal setting,
    and creating a vision.
    • unclear as to whether it is conceptualizing actually a behavior, or a cognitive
    ability?
    Thank You

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