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    B Inggris

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    rama wa
    1. The document discusses different styles of business correspondence including indented, block, and semi-block styles. It also covers the differences between official, demi-official, and personal letters. 2. Official letters are more formal and do not include a personal touch, greeting, or subject line. Demi-official letters use first person and are addressed to the recipient by name. Office notes are for internal communication and do not require greetings or closings. 3. The document provides guidelines for various letter styles and types used in business and official communications.

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    B Inggris

    Uploaded by

    rama wa
    70 views4 pages
    1. The document discusses different styles of business correspondence including indented, block, and semi-block styles. It also covers the differences between official, demi-official, and personal letters. 2. Official letters are more formal and do not include a personal touch, greeting, or subject line. Demi-official letters use first person and are addressed to the recipient by name. Office notes are for internal communication and do not require greetings or closings. 3. The document provides guidelines for various letter styles and types used in business and official communications.

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    b inggris

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    1. The document discusses different styles of business correspondence including indented, block, and semi-block styles. It also covers the differences between official, demi-official, and personal letters. 2. Official letters are more formal and do not include a personal touch, greeting, or subject line. Demi-official letters use first person and are addressed to the recipient by name. Office notes are for internal communication and do not require greetings or closings. 3. The document provides guidelines for various letter styles and types used in business and official communications.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    70 views4 pages

    B Inggris

    Uploaded by

    rama wa
    1. The document discusses different styles of business correspondence including indented, block, and semi-block styles. It also covers the differences between official, demi-official, and personal letters. 2. Official letters are more formal and do not include a personal touch, greeting, or subject line. Demi-official letters use first person and are addressed to the recipient by name. Office notes are for internal communication and do not require greetings or closings. 3. The document provides guidelines for various letter styles and types used in business and official communications.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    1.

    Correspondence is the most important channel through which Business Communication and
    Official Communication takes place in any written or digital form between two or more
    parties. It may be in the form of letters, memos, e-mail messages, text messages, fax
    messages,voicemails, notes etc.
    2. Business Correspondence means the exchange of information in any written format inside
    an organization (intra-organization i.e. within a business), between two or more
    organizations
    (inter-organization i.e. b2b) and between the customer and organization (i.e. b2c and c2b).
    E-
    3. correspondence has also become extremely essential for modern businesses.Like business
    letters the official letters are not friendly. There is no personal touch. These letters are
    formal letters and demand special care of dignity and designation of the person or officer
    writing the letter. The letter heading in an official letter is mostly followed by the words
    From' and the addressee's name and address is followed by the words To'. They have
    different layouts, styles, language ete. These letters have to be a fine blend of clarity,
    correctness and conciseness in all aspects

    4. The common styles of business correspondence are:


    i. Indented Style
    ii. Block Style/Fully Blocked Style
    iii. Semi-Block Style
    These styles have been discussed as under:
    1. Indented Style This is the oldest style of typed writing the letters. The word “indented”
    generally refers to the beginning of first line of each paragraph by indenting in the left
    side of the margin of the letter 5 or 7 spaces and typing the remaining lines of each
    paragraph from the left set margin.

    2. Block Style/Fully Blocked Style


    This type of letter style is now the most commonly used method of display for all business
    correspondence. It is thought to look very businesslike and sleek method. It is also known as
    the .American Style of typewriting the letters. This layout simply means that every line is
    aligned flush with the left margin. No paragraphs are indented, no headings are centered –
    everything starts at the left set margin. Paragraphs are separated by leaving two lines blank
    between the two paragraphs.

    3 Semi- Block Style


    Semi-Block Style is a combination of both the Indented Style and the Block Style. In this
    style,there is no indentation in the first line of each paragraph in the body of the letter. All
    the text of the paragraph is aligned to the left set margin. All the other parts of the letter are
    typed more or less in the same way as in the Indented Style. It gives a neat and balanced
    look to the letter, which is more popular. Paragraphs are separated by a double or a triple
    spacing.
    5. Fully Blocked style. This layout simply means that every line is aligned flush with the left
    margin. No paragraphs are indented, no headings are centered – everything starts at the left
    set margin. Paragraphs are separated by leaving two lines blank between the two
    paragraphs. And semi block style All the other parts of the letter are typed more or less in
    the same way as in the Indented Style. It gives a neat and balanced look to the letter, which
    is more popular. Paragraphs are separated by a double or a triple spacing.
    6. semi block style All the other parts of the letter are typed more or less in the same way as in
    the Indented Style. It gives a neat and balanced look to the letter, which is more popular.
    Paragraphs are separated by a double or a triple spacing. And This is the oldest style of typed
    writing the letters. The word “indented” generally refers to the beginning of first line of each
    paragraph by indenting in the left side of the margin of the letter 5 or 7 spaces and typing
    the remaining lines of each paragraph from the left set margin.
    7. Some of the features of DO letter are as under:
    1. DO letter is written in first person using “I” instead of “We” in a friendly way;
    2. It is addressed personally to an officer by his/her name;
    8. 3. The reference No. and Date are written as usual as “DO No……..”
    4. Subject is not mentioned in the DO letter;
    5. The starting point of D.O. letter is ‘Dear Mr……….’ or ‘My dear Sh.………….’ In appropriate
    salutation;
    6. The name of the officer writing the letter and his designation are written before the
    salutation at the left hand margin;
    7. The subscription or complimentary close often used in DO letters is ‘Yours sincerely’
    or ‘Sincerely yours’ or ‘Sincerely’.
    8. It is signed by the officer without stating his designation at the bottom as the same is
    written on the letter-head. Only the name is written within brackets.
    9.In these letters, the name and letters of the addressee is written at the end on left hand
    bottom corner of letter after the signature line.
    10. The respectful phrases like “With kind regards”, “With best regards” etc. may be

    9. Office Note is used for a horizontal communication. They are exchanged between
    departments, or between officers of almost equal rank. These notes are circulated asking for
    suggestions, advice, views and comments of other departments on a proposal or in seeking
    or giving information about some matter concerning their respective departments. This
    reference can be made either on the note itself, or by an independent self-explanatory note.
    No salutation or complimentary closes are required.

    10. According to rules Office Orders are used by a competent authority for issuing instructions
    for internal administration like change of working hours, warning letter, show cause notice,
    grant of leave, distribution of work, promotions and transfers etc. They are the means of
    downward communication. The Office Orders are issued periodically. The sequence of
    information is pre decided. The copy of the Officer Order is also forwarded to the other
    effected Departments/Officers. It is also written in third person.

    11. difference between official letter and personal letter:


     Official Letters Using a letterhead or letterhead while personal letters are not.
     In writing an official letter, use standard language that is clear and easy to
    understand in accordance with the provisions of good and correct letter writing.
     In writing personal letters, the language used is not bound by standard writing rules
    which are important to write clearly and politely.

    (i) Surat bisnis yang baik mengikuti 7 C.

    Paragraf diindentasi di margin kiri di Tidak ada paragraf yang menjorok ke dalam, tidak ada judul
    yang berada di tengah dalam Style letter

    (iv) Gaya huruf disebut gaya mengetik huruf Amerika.

    (v) Surat-suratnya tidak ramah.

    (vi) Subjek tidak ditulis

    (vii) Memo dipanggil surat,

    (viii) Tidak ada salam dan penutupan gratis diperlukan di

    Office Note digunakan untuk

    (ix) komunikasi.

    (i) The memorandum is always written in dash person.

    (ii) A good business letter follows the 7C’s communication.

    (iii) The paragraphs are indented in the left margin in Fully/Block Style letter. No paragraphs are
    indented, no headings are centered in the left set margin.

    (iv) Fully/Block Style of letter is called the American Style of typing letter.

    (v) The official letters are not friendly.

    (vi) The subject is not written in DO(Demi Official) letter.

    (vii) The memos are called memorandum

    (viii) No salutation and complimentary close are required in office note letters.

    (ix) Office Note is used for horizontal communication.

    (x) The complimentary close such as ‘sincerely yours’ is used in Demi official letters.

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