The document provides instructions for planning and conducting recruitment, selection, and induction processes for four new positions at the Ocean Breeze Hotel.
For Part A, the tasks include developing job descriptions and selection criteria, designing advertisements, outlining application and shortlisting processes, planning interviews, selecting an interview panel, and making employment offers.
For Part B, the task is to develop an induction program for the four new employees, including an agenda outlining orientation activities, presenters, locations, and timeframes. The program must introduce employees to the business, their roles, and include relevant policies and information.
The document provides instructions for planning and conducting recruitment, selection, and induction processes for four new positions at the Ocean Breeze Hotel.
For Part A, the tasks include developing job descriptions and selection criteria, designing advertisements, outlining application and shortlisting processes, planning interviews, selecting an interview panel, and making employment offers.
For Part B, the task is to develop an induction program for the four new employees, including an agenda outlining orientation activities, presenters, locations, and timeframes. The program must introduce employees to the business, their roles, and include relevant policies and information.
The document provides instructions for planning and conducting recruitment, selection, and induction processes for four new positions at the Ocean Breeze Hotel.
For Part A, the tasks include developing job descriptions and selection criteria, designing advertisements, outlining application and shortlisting processes, planning interviews, selecting an interview panel, and making employment offers.
For Part B, the task is to develop an induction program for the four new employees, including an agenda outlining orientation activities, presenters, locations, and timeframes. The program must introduce employees to the business, their roles, and include relevant policies and information.
The document provides instructions for planning and conducting recruitment, selection, and induction processes for four new positions at the Ocean Breeze Hotel.
For Part A, the tasks include developing job descriptions and selection criteria, designing advertisements, outlining application and shortlisting processes, planning interviews, selecting an interview panel, and making employment offers.
For Part B, the task is to develop an induction program for the four new employees, including an agenda outlining orientation activities, presenters, locations, and timeframes. The program must introduce employees to the business, their roles, and include relevant policies and information.
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Assessment Tasks and Instructions
Student Name Student Number Course and Code Unit(s) of Competency and Code(s) SITXHRM004 Recruit, select and induct staff Stream/Cluster Trainer/Assessor
Assessment for this Unit of Competency/Cluster Details
Assessment 1 Theory Test Assessment 2 Project Assessment 3 Observations Assessment conducted in this instance: Assessment 1 2 3
Reasonable Adjustment 1. Has reasonable adjustment been applied to this assessment? No No further information required
Yes Complete 2. 2. Provide details for the requirements and provisions for adjustment of assessment:
Student to complete My assessor has discussed the adjustments with me I agree to the adjustments applied to this assessment Signature Date
2nd Assessor to complete
I agree the adjustments applied to this assessment are reasonable Name Signature Date Assessment Guidelines What will be assessed The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
administer the recruitment, selection and induction process for each of the following recruitment needs at least once: o casual, contract or temporary o full time or part-time permanent o volunteer develop selection criteria for each of the above recruitment needs Place/Location where assessment will be conducted SSH to complete
Resource Requirements Refer to the Assessment conditions attached to the Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the SIT 1.0 Training Package.
For Part A and B of this assessment, a full set of organisational policies and procedures relevant to all HR aspects, including WHS and induction must be made available.
For Part A sufficient staff must be available to cover the requirements to plan for and establish an interview panel and associated preparation requirements for the interviews to be conducted in assessment 3.
Instructions for assessment including WHS requirements
The assessment tasks for this project consist of 2 Parts, Part A and Part B. Part A requires you to plan the recruitment and selection processes for 4 different positions in preparation for the final assessment 3, the interview of applicants for the advertised job roles.
Part B requires you to develop an induction program for the advertised positions in Part A. This program needs to include all relevant information for each job role as well as a time schedule and programmed activities to conduct the induction with staff.
Statement of Authenticity I acknowledge that I understand the requirements to complete the assessment tasks The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessment Student Signature: Date: / /201
This assessment: First Attempt 2nd Attempt 3nd Attempt Extension – Date: / /
Part A Satisfactory Not Yet Satisfactory
RESULT OF Part B Satisfactory Not Yet Satisfactory ASSESSMENT
PART A – Planning the recruitment and selection process
Following a restructure of the Food and Beverage services provided by the Ocean Breeze Hotel, an audit has identified that there is a shortage of staff to deliver the quality of service expected from an operation at this level. As a result, in your position as the Human Resources Manager, you are required to recruit, select and induct staff for three additional new food and beverage positions, and a volunteer to support events and seminar. The recruitment needs to include consultation with relevant colleagues like the Food and Beverage Manager, the Head Chef, the Events manager and the Hotel Manager. You have already obtained approval for recruitment as per your organisational recruitment policies from the head office in relation to these positions.
The 4 positions are as follows:
a. Chef de Partie Room Service Kitchen, 11.00pm – 7.30am night shift (full-time position) b. Room Service Attendant, breakfast shift (casual position 2 days per weekend) c. Restaurant Manager, breakfast shift (part-time position 20 hours per week) d. Volunteer, event and seminar support (Thursday and Friday 10 hours per week)
In order to get recruitment processes organised you are required to develop the following documentation and processes:
1. Establish the job descriptions for each position based on feedback from colleagues in each department, and develop a set of selection criteria for each position which must include expected levels of experience and the customer service attitude required to work at Ocean Breeze. To assist you in creating job descriptions you may use the following links as a reference for positions a-c :
http://www.thejobilove.com.au/category.php?id=15
and for position d:
http://www.thejobilove.com.au/category.php?id=14
2. Design the advertisements to attract the appropriate candidates for each of the above jobs. Include selection criteria in the advertisements in order to narrow the field of applicants. Provide 3 options you could use to advertise these positions for maximum reach, and include a basic overview of approximate costs. 3. Write a detailed account of how you will process applications as per your organisational policy; review applications against the criteria; and choose people to progress to an interview. Which types of background checks might you undertake in general and what would these require?
4. Outline the procedures you will put in place to inform successful candidates and arrange for their attendance at interview, including accommodating potential special needs. Provide a sample letter you would send to unsuccessful applicants.
5. Develop a set of interview questions for each position based on the selection criteria and desired customer service expectations. Explain how these must be administered to ensure fairness, and meet EEO requirements including the provisions for people with special needs.
6. Outline the process of selecting and organising an interview panel. Include the instructions and basic documentation you will provide for each panel member so they can evaluate candidate responses to each question you have developed in Question 5 (do this for each position).
7. You and the panel have interviewed all selected candidates and narrowed the selection to 2 candidates per position. Explain the process to make the final selection for each position. What needs to occur following the interviews if neither candidate meets the criteria desired for the job? Which legal aspects must be considered? What is the importance of merit in this process?
8. You and the panel have agreed on the final candidate for each position and need to make an employment offer to each candidate. What would this involve and which aspects must be considered in terms of budget and awards? Design and attach a template for a letter of appointment, and use this to write one letter to any of the applicants with all details for remuneration based on the current awards, conditions etc.
9. Provide an overview of the legal obligations for all documents required as part of recruitment processes. Which information needs to be filed? PART B – Planning and organising a induction program
Develop the induction program for the 4 new employees detailed in Part A. Please use all the relevant information as necessary from PART A (planning document) as necessary. The following documentations needs to be included:
1. The Induction program needs to include provisions to introduce the employees to the business, their colleagues, their job. The induction needs to be structured logically, from general information covering information about the business, its practices and its culture to specific information about the employees’ different jobs.
2. The orientation should be designed featuring a brief agenda which outlines the activities that will be undertaken, who will be conducting these activities, where these will happen and timeframes for each activity of the induction program. Additional information could include the provision for handouts relating to industrial relations, unions, contacts, etc.
