Scribd
Upload
39 views1 page

Quality Manual: 11 Tuas West Avenue, Singapore 638436

Uploaded by

Pham Tonny

This document is the quality manual of BoilerMaster Pte Ltd, an industrial boiler manufacturing company located in Singapore. It outlines the company's quality management system, including the context of the organization, leadership and commitment to quality, planning processes, and support for the quality system. The manual provides the table of contents and describes the scope, references, terms, quality policy, objectives, roles and responsibilities, risk management, resources, and competence processes that guide BoilerMaster's operations and ensure product and service quality.

Copyright:

© All Rights Reserved
Download as PDF, TXT or read online from Scribd
Download as pdf or txt

Quality Manual: 11 Tuas West Avenue, Singapore 638436

Uploaded by

Pham Tonny
39 views1 page
This document is the quality manual of BoilerMaster Pte Ltd, an industrial boiler manufacturing company located in Singapore. It outlines the company's quality management system, including the context of the organization, leadership and commitment to quality, planning processes, and support for the quality system. The manual provides the table of contents and describes the scope, references, terms, quality policy, objectives, roles and responsibilities, risk management, resources, and competence processes that guide BoilerMaster's operations and ensure product and service quality.

Original Title

Untitled5

Copyright

© © All Rights Reserved

Available Formats

PDF, TXT or read online from Scribd

Did you find this document useful?

Is this content inappropriate?

This document is the quality manual of BoilerMaster Pte Ltd, an industrial boiler manufacturing company located in Singapore. It outlines the company's quality management system, including the context of the organization, leadership and commitment to quality, planning processes, and support for the quality system. The manual provides the table of contents and describes the scope, references, terms, quality policy, objectives, roles and responsibilities, risk management, resources, and competence processes that guide BoilerMaster's operations and ensure product and service quality.

Copyright:

© All Rights Reserved
Download as PDF, TXT or read online from Scribd
Download as pdf or txt
39 views1 page

Quality Manual: 11 Tuas West Avenue, Singapore 638436

Uploaded by

Pham Tonny
This document is the quality manual of BoilerMaster Pte Ltd, an industrial boiler manufacturing company located in Singapore. It outlines the company's quality management system, including the context of the organization, leadership and commitment to quality, planning processes, and support for the quality system. The manual provides the table of contents and describes the scope, references, terms, quality policy, objectives, roles and responsibilities, risk management, resources, and competence processes that guide BoilerMaster's operations and ensure product and service quality.

Copyright:

© All Rights Reserved
Download as PDF, TXT or read online from Scribd
Download as pdf or txt
You are on page 1/ 1

BOILERMASTER Pte Ltd

Quality Manual 11 Tuas West Avenue,


Singapore 638436

Table of Contents

Foreword ............................................................................................................................. 2
Introduction......................................................................................................................... 3
1. Scope .............................................................................................................................. 8
2. Normative References ................................................................................................... 8
3. Terms and Definitions ................................................................................................... 8
4. Context of BoilerMaster Organization ......................................................................... 9
4.1. Understanding the Organization and Its Context ............................................................ 9
4.2. Understanding the Needs and Expectations of Workers and Other Interested Parties 10
4.3. Determining the Scope of BoilerMaster Quality Management System ......................... 12
4.4. Quality Management System and Its Processes ............................................................. 13
5. Leadership ................................................................................................................... 15
5.1. Leadership and Commitment ......................................................................................... 15
5.2. Quality Policy .................................................................................................................. 17
5.2.1. Establishing Quality Policy .......................................................................................... 17
5.2.2. Communication of Quality Policy ............................................................................... 17
5.3. Organizational Roles, Responsibilities and Authorities ................................................. 18
6. Planning ....................................................................................................................... 25
6.1. Actions to address Risks and Opportunities................................................................... 25
6.2. Quality Objectives and Planning to Achieve them ......................................................... 27
6.3. Planning of Changes ........................................................................................................ 28
7. Support ........................................................................................................................ 28
7.1. Resources ......................................................................................................................... 28
7.1.1. General ......................................................................................................................... 28
7.1.2. People ........................................................................................................................... 29
7.1.3. Infrastructure ............................................................................................................... 29
7.1.4. Environment for the Operation of Processes .............................................................. 29
7.1.5. Monitoring and Measuring Resources ........................................................................ 29
7.1.5.1. General...................................................................................................................... 30
7.1.5.2. Measurement Traceability ....................................................................................... 30
7.1.6. Organizational Knowledge .......................................................................................... 31
7.2. Competence...................................................................................................................... 31
7.3. Awareness ........................................................................................................................ 32

CONFIDENTIALITY Page 5 of 47
No parts of this document should be copied without the permission of BoilerMaster Pte Ltd.

You might also like