Situation 1 at The Drug Store

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Situation 1 At the drug store

Pharmacist : Good morning, how may I help you?

Patient : I would like to pick up a prescription please..

Pharmacist : Sure, let me see.. Well, I guess we have all the medicines written on your prescription.

Let me get them for you.

Patient : Ok

Pharmacist : Do you have cough and fever?

Patient : Yes, I do.

Pharmacist : Here your medicine.

Patient : Thanks. How should I use them?

Pharmacist : You need to take this syrup three times a day after meal. This syrup is for your cough.

Patient : Ok, how about these pills?

Pharmacist : Those are vitamins and paracetamol. You need to take the vitamins one times a aday in

the morning after meal and if you don’t have fever anymore you can stop take the

paracetamol.

Patient : Ok

Pharmacist : Is there anything else?

Patient : No, that is all

Pharmacist : Very well, that will be Rp100.000,-

Patient : Can I pay by credit card?

Pharmacist : I’m sorry, we’ll take payment by cash only

Patient : It’s ok, here is the money

Pharmacist : Thank you, here is the receipt, get well soon

Patient : Thank you


Situation 2 At the doctor’s office

Doctor : Good morning mrs, how are you feeling today?

Patient : Not very well doctor

Doctor : Tell me about it

Patient : I have a terrible headache and I feel so tired all the day

Doctor : Do you sleep and eat well this week?

Patient : I don’t think so doctor. Because I have many homework and I can’t sleep properly.

Doctor : Oh, I see.

Patient : And i have sore throat too

Doctor : Let me check your temperature.. your temperature is 38,5 OC. You have a fever.

Patient : Really? I feel so weak this time doctor.

Doctor : Don’t worry, you can take this medicine and feeling better soon.

Patient : Thank you doctor, I want to get well soon

Doctor : Take your medication regularly. And don’t forget to sleep and eat well

Patient : Ok doctor, thank you so much.

Doctor : Your welcome.. Get well soon

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