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    CV Richard Vallejo

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    Sheikh Rameez Amjad
    Richard Hernan Vallejo Castro has over 10 years of experience in information technology and micro-computer support. He has worked in desktop technical support roles for companies in Spain and Venezuela, providing services like preventative maintenance, backups, antivirus management, and software/hardware installation. He also has experience as an application engineer and support analyst, assisting users in finance, treasury, payroll and providing helpdesk support. He is collaborative, analytical, and effective with skills in teamwork, being proactive and organized.

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    CV Richard Vallejo

    Uploaded by

    Sheikh Rameez Amjad
    49 views1 page
    Richard Hernan Vallejo Castro has over 10 years of experience in information technology and micro-computer support. He has worked in desktop technical support roles for companies in Spain and Venezuela, providing services like preventative maintenance, backups, antivirus management, and software/hardware installation. He also has experience as an application engineer and support analyst, assisting users in finance, treasury, payroll and providing helpdesk support. He is collaborative, analytical, and effective with skills in teamwork, being proactive and organized.

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    Richard Hernan Vallejo Castro has over 10 years of experience in information technology and micro-computer support. He has worked in desktop technical support roles for companies in Spain and Venezuela, providing services like preventative maintenance, backups, antivirus management, and software/hardware installation. He also has experience as an application engineer and support analyst, assisting users in finance, treasury, payroll and providing helpdesk support. He is collaborative, analytical, and effective with skills in teamwork, being proactive and organized.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    49 views1 page

    CV Richard Vallejo

    Uploaded by

    Sheikh Rameez Amjad
    Richard Hernan Vallejo Castro has over 10 years of experience in information technology and micro-computer support. He has worked in desktop technical support roles for companies in Spain and Venezuela, providing services like preventative maintenance, backups, antivirus management, and software/hardware installation. He also has experience as an application engineer and support analyst, assisting users in finance, treasury, payroll and providing helpdesk support. He is collaborative, analytical, and effective with skills in teamwork, being proactive and organized.

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    Richard Hernan Vallejo Castro

    Informatics Engineer

    ABOUT ME

    I am a collaborative, analytical and effective person, specialized in Information


    Technology, specifically in the area of micro-computer support. I have solid
    experience, with more than 10 years developing myself as a professional in this
    area that requires research and enthusiasm since it is very dynamic.

    WORK EXPERIENCE
     Desktop Technical Support
    Tca-Tik (Spain) | February 2020 – Actually
    > CONTACT Preventive maintenance for Laptops and Computers. Backups through Cobian.
    Cell. +34 604 31 22 46 Antivirus management by BitDefender. Inventory generation. Account
    management through GSuit. Installation of software and hardware.
    NIE Y-7176478D
    Email: richardvallejo@gmail.com  Application Engineer TI
    Farmatodo C.A (Venezuela) | December 2017 - November 2018
    Attention to the users of the Finance area, specifically the areas of Treasury,
    > PROFESSIONAL Payroll and Income Assurance. Carry out the update of the Nomina SPI system
    from V 10.5 to V 10.10 in a programmed manner by means of a work schedule.
    SKILLS Perform UpGrade of the Valeven application (Ticket Alimentacion), this was
    done in all stores nationwide. Management of reports by SQL and Oracle
    Teamwork
    Financial EBS. For the Treasury area support in the loading of the different bank
    Motivated statements that in some cases do not automatically upload.

    Proactive  Support Analyst HelpDesk


    Farmatodo C.A (Venezuela) | January 2008 - November 2017
    Organized Attention and solution of failures to desktop computers, installation and
    configuration of operating systems under Windows environment, installation of
    printers, computers in network, introduce computers in the domain of the
    > PERSONAL company and the configuration of the different users, configuration of Exchange
    mail in computers Windows and Apple, configuration of Apple ID account,
    SKILLS attention to VIP users and senior management of the company, especially the
    Executive President and Board of Directors; I'm a trusted person.
    Generous
    Friendly
    EDUCATION AND COURSES
    Cordial
     Computer engineering (7th grade semester of 10)
    Committed Alejandro Humboldt University
     Higher Computer Technician
    Jesus Obrero University Institute
    > LANGUAGES
    GLOBALDESK: Help Desk Analyst Certificatión Standards
    Spanish (Native) Eigo | 2010
    English (Intermediate) SUPPORTING AND TROUBLESHOOTING WINDOWS 10 / MOC 10982
    Eigo | 2016

    > OTHERS DEPLOYING AND MANEGING WINDOWS 10 / MOC 20697-2B


    Eigo | 2016
    Driving license B
    INSTALLING AND CONFIGURING WINDOWS 10 / MOC 20697-2A
    Eigo | 2016

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