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    IT Assistant

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    osamah nasser
    Osamah Nasser is an experienced IT professional with over five years of experience in network administration, database management, and software development. He has a Bachelor's degree in Information Technology and is proficient in operating systems and software applications. Nasser is currently seeking a new position where he can utilize his skills and experience to contribute positively to an organization's success.

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    IT Assistant

    Uploaded by

    osamah nasser
    5 views1 page
    Osamah Nasser is an experienced IT professional with over five years of experience in network administration, database management, and software development. He has a Bachelor's degree in Information Technology and is proficient in operating systems and software applications. Nasser is currently seeking a new position where he can utilize his skills and experience to contribute positively to an organization's success.

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    Osamah Nasser is an experienced IT professional with over five years of experience in network administration, database management, and software development. He has a Bachelor's degree in Information Technology and is proficient in operating systems and software applications. Nasser is currently seeking a new position where he can utilize his skills and experience to contribute positively to an organization's success.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    5 views1 page

    IT Assistant

    Uploaded by

    osamah nasser
    Osamah Nasser is an experienced IT professional with over five years of experience in network administration, database management, and software development. He has a Bachelor's degree in Information Technology and is proficient in operating systems and software applications. Nasser is currently seeking a new position where he can utilize his skills and experience to contribute positively to an organization's success.

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    © All Rights Reserved
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    CONTACT INFO

    Osamah Nasser
    IT Assistant
    Experienced IT professional with over five years of expertise in network
    Aden administration, database management and software development. Proficient in
    operating systems and software applications. Proactive and detailed-oriented
    778374772 – 776603122 individual with the ability to manage multiple tasks, prioritize effectively, and meet
    exx deadlines. Demonstrated ability to work collaboratively with cross-functional teams
    osamahnass@gmail.com to deliver high-quality results on time and within budget. Eager to contribute my
    skills and experience to make a positive impact on the success of the organization.

    EDUCATION
    2015

    Bachelor of Information Technology WORK EXPERIENCE


    APU University, Malaysia
    IT Assistant 01/2020 - 2022
    AL-Montab Bros for Exchange and Money Transfer
    LANGUAGE  Provided technical support to employees by troubleshooting and
    resolving software and hardware issues.
    English: full proficiency  Installed and configured software and hardware, including printers,
    Arabic: Native scanners, and other peripherals.
     Maintained and updated computer systems and software to
    ensure optimal performance and security.
     Managed user accounts and permissions in Active Directory
    EXPERTISE  Assisted in the development and implementation of IT policies and
    procedures
    ●Effective Communication  Conducted training sessions for employees on how to use software and
    hardware.
    ●Negotiation Skills

    ●Organizational Skills
    IT Support Technician 02/2017 - 02/2019
    ●Proactivity
    Al-khair shipping company
    ●IT Reporting Skills

    ●Advising  Maintain an online record for all assets


     Installed and configured software and hardware for customers.
    ●Critical Thinking
     Coordinated with other departments to resolve complex technical
    issues.
    SKILLS  Documented technical issues and solutions in a knowledge base for
    future reference
    ● Problem Solving

    ● Conflict Resolution IT/Asset Assistant 06/2016 - 01/2017


    ●Flexible Fazah Group
    ● Keen Eye for Details
     Troubleshoot windows issues
    ● Good Time Management  Update windows and Microsoft Office periodically
    Skills
     Troubleshoot Printer issues
    ● Passionate and Enthusiastic  Repair laptops and peripherals including software issues
    ● willingness to learn
     Configure and maintain the LAN of the Company
    ● excellent skills with Microsoft  Provided technical support to clients by
    office (EXCEL, WORD, POWER
    POINT). troubleshooting and resolving software and
    hardware issues over the phone and via AnyDesk
    software

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