Syed Javeed Pasha

syedjaveedp98@gmail.com
+91 8310308723

SENIOR LEVEL ASSIGNMENTS

Profit Centre Head/ Operations/Loss Prevention/Sales/Business Development.

An accomplished professional with a dynamic career in Retail Operations across multiple Channels, managing, and leading high
growth and profitability.
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AREAS OF EXPERTISE PROFILE SUMMARY

 A competent professional with over 16 years of rich, qualitative & versatile

Retail Store Operations. experience in Retail Store Operations, Support Functions, Sales, Business
Development, Visual Merchandising and Team Management across Retail
sector.
 Hands-on experience in charting out Retail sales strategies and enhancing
Loss Prevention business volume.
 Proven acumen in Managing Store Operations involving required analysis,
management of entire retail business operations & relevant support aspects and
Process
launch & re-launch of new or existing retail outlets.
 Proven track record that demonstrates self-motivation, creativity & initiative
skills to achieve both personal & corporate goals while handling clients across
Strategic Planning industries. Worked at Vishal Mega Mart, Spar International (Artee Group) Nigeria
(West Africa), , Wal- Mart (easy day), SPAR Intl Pvt Ltd (Land Mark Group Dubai) ,
Pantaloon India Limited , Snowhite Garments , Life Style International Pvt Ltd and
Core Professional Group.
 Expertise in managing various Retail channels and coordinating with various
Revenue Generation departments for profitable product merchandising. Skilled at conceptualizing
merchandising, displays & design of retail outlets for maintenance of a high-end
store image.
 Effective leader with excellent motivational skills to sustain growth
momentum while motivating peak individual performances.
Team Management

CORE COMPETENCIES

 Handling retail operations inclusive of trade segmentation, account management and communication to Customers.
 Overseeing Category Management including shelf space management, merchandising strategies, plan-o-gram
development, inventory management, margin analysis & contributions.
 Implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of
products and services.
 Spearheading visual merchandising efforts in harmony with the business objectives. Interfacing with buyers to identify
specifications for merchandise required as per local market needs.
 Supervising overall operational performance of the store, generating business as per management requirements and
achieving set targets
 Formulating corporate goals, short- & long-term budgets, developing business plans for accomplishment of target and goal
of organization
 Conducting opportunity analysis by keeping abreast of market trends to obtain intelligence reports and handling business
activities regarding product / store launches to face counter-competition; collecting valuable data about competitors’
claim to fame strength, weaknesses, distribution, prices & other strategies for reference
 Providing support in handling escalation from clients to resolve their concerns and addressing queries (customer
advocacy) from other departments for a smooth ride for customer’s diverse issues
Leading the team to maintain excellence in store operations; identifying the training & development needs for the Operations
Team and organizing programmes for the same.
 Launching promotions Strong persuasion skills Sales driven Capacity for innovation
putting the customer Cross selling products Energetic Self- Creating incentives Aware
first Good communicator motivated of fashion trends Long
Market awareness Excellent interpersonal skills Ambitious term vision
commercially driven Tactful & articulate getting a Desire to succeed MI analysis
Planning store layouts point across Smart & well presented Spotting opportunities

CURRENT COMPANY EXPERIENCE:

STORE MANAGER
Promoted to oversee start up and daily operations for Stores Super Centre in following superior-rated
performance as Store manager in the 20 th Top ranked store in the company. Manage a Rs. 19 CRORES
annual, 57-employee, big- box location; direct all departments (Lifestyle, Apparels, General
Merchandise & FMCG; enforce sound merchandising and loss control strategies; execute corporate programs,
promotions and policies; and drive optimal customers satisfaction, associate productivity and P&L results.

KEY RESPONSIBLE AREAS:

 Strong dedication for delivering exceptional luxury services to customers
 Excellent product knowledge and passion for sales
 Ability to cultivate and sustain customer relationships
 Skilled in delivering customers' requirements and giving demonstrating
 Experienced is stock taking and creating product displays
 Expert in inspecting merchandise and coordinating with vendors and suppliers Interacting with clients and
representing the brand
 Maintaining high-level of customer service, and product knowledge
 Assisting in overall operational procedures from stock taking to inventory and product displaying
 Maintaining visual appeal of the store as well as safety for clients
 Preparing list of products to be ordered and submitting it to the store manager
 Developing client base by providing excellent customer service

PREVIOUS COMPANY EXPERIENCE:

Spar International (Nigeria West Africa)

Analyzed sales data, including profit and loss statements, to compose a store budget
 Protected store assets and merchandise by adhering to company Standards of Operation (SOPs)
 Hiring/Training/Development
 Expert at managing in-store logistics and inventory control
 Manage 173+ employees with total business transaction 153Millon,Including scheduling, Monitoring tasks and over
view the payroll
 Collaborate with vendors and Merchandisers to ensure smooth operations and consistent stock levels
 Implemented Employee of the Month program to boost staff morale and encourage excellent service; reduced
customer complaints 30%
 Performed monthly inventory to identify top-selling items and improve ordering; reduced budget 15% in less than one
year
 Responsible for improving Team members operations efficiency through Training and Coaching
Vishal Retail ( Air Plaz Retail Holding Pvt Ltd ) A TPG Group
 Handling Complete retail operations and store sales and customer service .
 As astore Manager has to monitor both Life style products and Agri products like FMCG food &
Non Food , Foot Wera , Apperals , Consumer durables , Household Products , Homefurniture
Items ,
 Able to inspire store staff to keep ahead of the competition.
 Responding to and commets and resolving customer complaints
 Ability to increse profitability through excellent service and the effective management of Retail
space .
 Responsible for the daily managing of staff and the assigning the duties throgh fixture Help
Tool
 Developing, researching and implementing marketing strategies.
 Maintaining awareness of market trends and monitoring local competitors.
 Handling 22000 Sq ft area with the help of 60 members of staff. with 1 ASM, 3
Department Managers 6 Team Leaders 9 Brand Plromotors .
 Manage and address shrinkage and stock loss.

Bharti Retail Limited,(A Bharti & Wal- Mart Joint venture), Bangalore, India

Assistant Manger Operations & Apparel

Feb2011 – September 2014

 Responsible for improving Team members operations efficiency through Training and Coaching
 Plan & manage focus category targets achievement
 Meet Focus Category Targets by proper merchandise presentation and proper planning
 Ensures the Implementation of VM standards
 Provide ongoing support and maintenance, including analyzing data, current systems and
processes, and identifying opportunities for improvements.
 Responsible for the execution of all SOPs and to ensure upkeep of the store in terms of standards,
customer service, visual merchandising and in-store communication.
 Ensure minimum ‘out of stock’ inconvenience to customers through efficient indenting and follow-up
with category managers.
 Shrinkage control through proper Stock Management on floor including Ordering, Product Handling
& Stock Movement
 Ensure proper security control of stocks in the store

Highlights:
 Pivotal in achieving Best Manager of the Month Award In (November 2017) Spar Nigeria
 Awarded as a Great Job in the Month of July 2011
 Awarded as a Happy to Help 200% in Month of June 2011
 Awarded as a Growth Through Sustainability in Month of November 2012
 Awarded for Best Visual Merchandising
 Single day highest in FMCG Non-Food. Highest Sales In the month of May -2010.

Edification
 B’sc from NIE College of Science, Mysore University
 Certification in Retail Store Operations from Wal-mart International.
 Well versed in UNIX based software “Smart”.
 Well versed in SAP retail functions

Personal Dossier
Date of Birth : 3rd December, 1976
Languages Proficiency : English, Hindi, Kannada, Telugu, Tamil & Malayalam
Passport No. : Valid
Nationality : Indian