Module 1
Module 1
Module 1
Course Description : This course deals with the principles of speech and oral communication, including
speaking and listening, correct pronunciation and diction, and the appropriate use of language in
communicative situation. This course also includes consideration of voice and articulation , conversation
and discussion and emphasis on preparation and presentation of speeches.
Pre-requisite : None
OVERVIEW : Students who are taking this course are generally able to become a fully developed,
thinking, and persuasive human beings. Here, they are expected to deliver quality presentations
academically and on the job as they learned the principles of speech and oral communication such as
speaking and listening, correct pronunciation and diction , and the appropriate use of language in
communicative situation.
LEARNING OUTCOMES :
INDICATIVE CONTENT :
. Properties of Communication
. Aspects of communication
. Types of Communication
. Elements of Communication
. Barriers to Communication
MODULE 2 : Listening Communication
. Roadblocks to Listening
. Good Listening
. Voice
. Posture
. Breathing
. Vowels
. Consonants
. Diphthongs
. Word Stress
. Phrasing
. Special Stress
. Aspiration
. Syllabic Consonants
. Vowel Length
. Using Telephone
. The Interview
!. Direction : ( Awareness of one`s strength and weaknesses as a communicator). Check the box that
corresponds to your answer and write your brief explanation on the space provided for.
1. Are you able to put across what you think and feel?
Why? ____________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________.
Why? __________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________.
. ____________________________________________________________.
. ____________________________________________________________.
. ____________________________________________________________.
4. Do you have self- confidence to talk to different kinds of people of varying age, position and status in
life?
_____________________________________________________________________________________
________________________________________________________________.
ll. What are your top five personal goals and objectives in attending this course? Rank your answers
from the most important (1) to the least important ( 5).
____ The things I have to say just never come out right.
MODULE 1
Properties of communication
Aspects of communication
Types of communication
Elements of communication
PROPERTIES LANGUAGE
1. Displacement- is one of the properties of human language which the human language-users are
perfectly capable of producing message which refers to past and future time and other location.
It is also one’s ability to discuss topics which are remote in space and time.
In other words, humans can refer to past and future time. For example, this property of
human language allows us to talk about things and places like Angels, Fairies, Santa Claus,
Superman, Heaven, Hell whose existence we cannot even be sure of.
2. Arbitrariness- a property of language where there is no direct connection between the nature of
the things or ideas and the words or combination of words by which these things or ideas are
expressed.
For example, if I say the word “Knjiga”, it’s probably meaningless to you, you would have to look
it up. But hear the word book, you recall an image of books, you have background knowledge,
there’s a host of associations in your mind. The same thing doesn’t happen for “Knjiga” even
though it means ”book”in Serbian. You would have to look it up, or Google it, to understand
what knjiga refers to. We could even be talking about a specific book, the very same book, the
one sitting there on the table but the two words bear very little relation to each other… hence,
the arbitrary relationship between form (language) and meaning (in this case a concrete object.)
3. Productivity- this is the ability of human language-users manipulate their linguistic resources to
produce new expressions and new sentences.
For example, the use of a past tense affix-ed is productive, in that any new verb will be
automatically assigned their past-tense form.(support-supported; tailor-tailored; dress-dressed,
etc.) On the other hand, the noun “mouse” to “mice” is not a productive plural formation- new
nouns would not adopt it but would use instead the productive s-ending pattern.
4. Cultural transmission- is the property which relates to the fact that a language must be acquired
or learned by each new generation. A process whereby or language is passed on from one
generation to the next in the community.
Linguist Tao Gong has identified three primary forms of Cultural transmission:
6. Duality - is the ability of human language-users describe the fact that by using a limited set of
distinct sounds, human language-users can produce a very large number of sound combinations
(words) which are distinct in meaning like n, b, and I. As individual sounds none of these discrete
forms has any intrinsic meaning. In a particular combination such as “bin”, we have another
level producing a meaning that in different from the meaning of the combination in “nib”.
Points to consider.
Non-verbal communication
You have first considered communication through the exchange of verbal message.
However words are insufficient in effectively communicating your feelings or attitudes. It is
important to integrate non-verbal communication to have a more meaningful interaction with
others.
1. Body language- if the voice gives meaning through the aural channel, the body conveys
meaning through the visuall channel. The audience usually judge the speaker together with
his ideas through the visual messages. Your physical presence before an audience can help
to create clarity and to convey your commitment to the ideas.
a. SPeakers reflect their feelings by their non-verbal actions in front of audiences. Audience
can read your emotions or feelings through your facial expressions and physical actions such
as walking and moving your head, arms, shoulders and hands.
b. Speaker’s nonverbal signals enrich his message.
For example, taking a few steps to the left or right tells an audience that you are moving
from one idea or argument to another.
c. Nonverbal messages create a reciprocal interaction sent from speaker to listener and from
listener back to speaker. Speakers who inject appropriate humor make the listener laugh or
smile.
Activity:
1. Informative
The following are guides to follow for a success informative type of communication.
a. Choose an appropriate and significant type
-It should be researchable
-It can be impartially handled.
b. Limit the topic and determine the central idea.
- Take down ideas that come to you about the topic.
- Maintain your general objective: to inform.
- Keep in mind audience interest.
- Observe time limit.
c. Present the specific purpose in a clear, concise declarative sentence.
d. Make a tentative outline.
2. Entertainment-this aims to put the audience in a relaxed word through the use of humor.
The main function of the speech to entertain in to put the audience in a relaxed mood through
the use of humor. This is presented in special occasions like dinner, banquets and other parties.
Providing information tends to be secondary purpose.
In formulating the content of this type, the following should be observed:
1. Relate a story or an anecdote.
2. State the essential idea implied by your opening remarks.
3. Follow with a series of stories, anecdotes or illustrations to illuminate your central ideas.
4. Close with a statement of the central point you have developed or follow the first step.
3. Persuasive
This type of communication is sometimes called the speech to actuate. It is designed to convince
the audience belief or action. In order to achieve this purpose, the speaker should give sufficient
support to the arguments. This types of speaking is divided into three subtypes:
a. To convince-This is directed towards the audience when the speaker wishes to seek
approval for his recommendation.
b. To stimulate (Reinforce or Impress)- This is directed towards the audience when the speaker
wishes them to sympathize with this proposals. Both the audience and the speaker agree
with each other. The speaker`s role is to reinforce the audiences existing beliefs, intensify
their attitudes and stimulate their emotions.
c. To actuaate- This is designed to secure direct, specific and observable action. This purpose
attempts to ruin intellectual agreement and emotional feelings of the audience
supplemented with sound action in the future.
ELEMENTS OF COMMUNICATION
1. Communicator- is the sender, speaker, issuer of writer, who intends to express or send out a
message.
2. Communicatee- is the receiver of the message from whom the communication is meant. He
receives the information, order or message.
3. Message- which is also known as the subject matter of this process, ie., the content of the
letter, speech, order, information, idea or suggestion.
4. Communication channel- or the media through which the sender passes the information and
understanding to the receiver.
5. Feedback- which is essential to make communication, a successful one. It is the effect, reply or
reaction of the information transmitted to the communicatee.
Encoding- is the process of putting a sequence (letters, numbers, punctuations and certain symbols)
into a specialized digital format for efficient transmission or transfer.
Decoding- in the opposite process for conversation of a digital signal into a sequence of characters.
Process of Communication
Sender
Encoding
Feedback
Message
Receiver
Decoding Channel
BARRIERS TO COMMUNICATION:
1. Semantic barriers- semantics is the study of right choice of words. The semantic network of
sender maybe different from that of the receiver and therefore, the message may not be
understood as intended.
For example, the word “profits” has different meaning- pre-tax profits or , fixed amount of profit
or rate of return. So, use the appropriate words in your speech the way you want your listener
or receiver understand your message. Wrong perception leads to communication problems. So
be aware that symbols have different meanings.
Also, badly expressed message may happen on account of omission of needed words,
inadequate vocabulary, use of wrong words etc. Unclarified assumptions is another Sematic
barrier where certain assumptions of the communication are subject to different
interpretations.
Technical Jargon is another barrier, sometimes people may not understand the actual meaning
of a language used by specialists.
Faulty translations will hinder the communication if for example the translator is not proficient
in his work.
Lastly, Body language and gesture is another communication problem if there is no match
between what is said and what is expressed in body movements.
3. Organizational barriers
4. Personal barriers
Follow up communication
Be a good listener
EVALUATION:
I. Direction: identify the content words/ phases to complete the meaning of each statement
given below. Choose your answer from the box.
2. This is a property of language which refers to the ability of human language- users to discuss topics
which are remote in space and time_______________.
3. it relates to the fact that a language must be acquired or learned by each new
generation_______________.
11. This put the audience in a relaxed mood through the use of humor._______________
12. This refers to sender, speaker or writer who intends to express or sent out a
message._______________
14. The receiver of the message for whom the communication is meant._______________
15. A barrier to communication that depends on the meaning of sender which maybe different from that
of the receiver._______________
II. a. Supply what is missing in the diagram of a communication process. Explain and give a brief
description of each element of communication.
encoding decoding
Explain the process of communication based from the diagram. Give a brief direction of each element of
communication.
b. What are the Barriers of Communication and what are the measures which can be used to overcome
these barriers? Give additional factors that may hinder the communication.
REFERENCES:
1. Speech and Oral Communication for College Students by Igoy and Sayno
5. https:www.economicsdiscussion.net
6. Introduction to General Linguistics Lectured by Dra. Catharini Septi NL,M.Pd. R. Silvi. Andayani,SS, M,
Pd.
Professor
MODULE
IN
SPEECH AND ORAL
COMMUNICATION
BY:
EMILY A. ACIELO LPT, MA Ed.