Munich Personal RePEc Archive

Corporate Governance. Case Studies

Manuel, Eduardo

18 April 2007

Online at https://mpra.ub.uni-muenchen.de/3120/
MPRA Paper No. 3120, posted 08 May 2007 UTC
 CORPORATE GOVERNANCE.CASE STUDIES

EDUARDO G. MANUEL1

ABSTRACT

This paper pretends to do a theoretical approach of Corporate Governance, having as

support some case studies about companies like Coca-Cola, Nokia, Microsoft, and
Amazon.com.
The methodology adopted for this work is based in information from these companies
available in their websites and annual reports.
I concluded that both companies show the corporate governance components according
to their core business and their environmental business.

Keywords: Corporate Governance

JEL Codes: A23, M10, M14, M19

Working Paper Series

1
Eduardo Manuel holds a B.A in Economics at University Autonoma of Lisbon (UAL), Portugal and a
Master’s Degree in Management of Enterprises at same University. Eduardo Manuel is Economist,
Investigator and Editor.
Eduardo Manuel is the author of the book titled “Entrepreneurship, Economics and Competitiveness”.
e-mail address: edu.manuel@economista.com or eduardo_manuel@mail.pt
 CORPORATE GOVERNANCE.CASE STUDIES

INTRODUCTION

This paper pretends to do a theoretical approach of Corporate Governance,

having as support some case studies about companies like Coca-Cola, Nokia, Microsoft,
and Amazon.com.
The methodology for this work is based in information from these companies
available in their websites and annual reports.

THEORETICAL APPROACH OF CORPORATE GOVERNANCE

The term “corporate governance”, according to Farinha (2004) is relatively new

one both in the public and academic debates, although the issues it addresses have been
around for much longer, at least since Berle and Means (1932) and the even earlier
Smith (1776).
According to Cadbury Report, Corporate Governance is “the system by which
companies are directed and controlled (Keasey, et al, 2005). Furthermore, Cadbury
recognised that a system of good corporate governance allows boards of directors to be
“free to drive their companies forward”, but exercise that freedom within a framework
of effective accountability.
Johnson, Scholes, et al (2005) consider that the governance framework
describes whom the organization is there to serve and how the purposes and priorities of
the organization should be decided, and this concerns how an organization should
function and the distribution of power among different stakeholders. These authors
consider that corporate governance has become an increasingly important issue for
organizations for two main reasons:
1) The need to separate ownership and management control of organizations
(which is now the norm except with very small business), means that most
organizations operate within a hierarchy, or chain, of governance, and this chain
represents all those groups that have influence on an organization’s purposes

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 CORPORATE GOVERNANCE.CASE STUDIES

through their direct involvement in either ownership or management of an

organization. The details of the chain will vary from one organization to another;
the figure 1.3 illustrates a typical chain of governance for a publicly quoted
company in the United Kingdom.

2) There has been an increasing tendency to make organizations more visibly

accountable and/or responsive, not only to those “owners” and “managers” in
the governance chain, but to a wider range of stakeholders – including the
community at large.

CASE STUDIES

1.4.1. Coca-cola case

The Coca-Cola Company is committed to sound principles of corporate

governance.
The Board is elected by the shareowners to oversee their interest in the long-term
health and the overall success of the business and its financial strength. The Board
serves as the ultimate decision making body of the Company, except for those matters
reserved to or shared with the shareowners. The Board selects and oversees the
members of senior management, who are charged by the Board with conducting the
business of the Company.

EXECUTIVE OFFICERS AND DIRECTORS OF THE COMPANY

Board of Executive Officers of the Company

Alexander B. Cummings J. Alexander M. Douglas
President, Africa Group and a member of the Senior Vice-President and Chief Customer

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 CORPORATE GOVERNANCE.CASE STUDIES

Company’s Executive Officer of the Company and a member of

the Company’s Executive Committee
Gary P. Fayard Irial Finan
Executive Vice-President and Chief Financial Executive Vice-President of the Company
Officer of the Company and a member of the and President, Bottling Investments and a
Company’s Executive Committee member of the Company’s Executive
Committee
E. Neville Isdell Glenn G. Jordan
Chairman of the Board of Directors and Chief President, East, South Asia and Pacific Rim
Executive Officer of the Company and Group and a member of the Executive
Chairman of the Company’s Executive Committee
Committee
Geoffrey J. Kelly Muhtar Kent
Senior Vice-President and General Counsel of Executive Vice-President of the Company,
the Company and a member of the President, Coca-Cola International and
Company’s Executive Committee President, North Asia, Eurasia and Middle
East Group and a member of the Company’s
Executive Committee
Donald R. Knauss Thomas G. Mattia
President, North America and a member of Senior Vice-President of the Company and
the Company’s Executive Committee Director of Worldwide Public Affairs and
Communications and a member of the
Company’s Executive Committee
Cynthia P. McCague Mary E. Minnick
Senior Vice-President of the Company and Executive Vice-President of the Company
Director of Human Resources and a member and President, Marketing, Strategy and
of the Company’s Executive Committee Innovation and a member of the Company’s
Executive Committee
Dominique Reiniche José Octavio Reyes
President, European Union Group and a President, the Latin America Group and a
member of the Company’s Executive member of the Company’s Executive
Committee Committee
Danny L. Stickland
Senior Vice-President and Chief
Innovation/Research and Development
Officer of the Company and a member of the
Company’s Executive Committee

Source: Coca-Cola Company

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 CORPORATE GOVERNANCE.CASE STUDIES

DIRECTORS
Board of Officers and Directors
E. Neville Isdell Ronald W. Allen
Chairman, Board of Directors, Chief Executive Director
Officer and a Director (Principal Executive
Officer)
Gary P. Fayard Catheelen P. Black
Executive Vice-President and Chief Financial Director
Officer (Principal Financial Officer)
Connie D. McDaniel Warren E. Buffett
Vice-President and Controller (Principal Director
Accounting Officer)
Herbert A. Allen Barry Diller
Director Director

Donald R. Keough J. Pedro Reinhard

Director Director

Maria Elena Lagomasino James D. Robinson III

Director Director

Donald F. Mchenry Peter V. Ueberroth

Director Director

Sam Nunn James B. Williams

Director Director

Source: Coca-Cola Company

1.4.2. Amazon.com case

Nominating and Corporate Governance Committee Charter

Organization and Membership

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 CORPORATE GOVERNANCE.CASE STUDIES

This charter governs the operations of the Nominating and Corporate

Governance Committee (the "Committee") of the Board of Directors of Amazon.com,
Inc. (the "Board"). The Committee is appointed by the Board and consists of at least
two Directors, each of whom will meet Nasdaq Stock Market, Inc. ("NASDAQ")
requirements with respect to independence as determined by the Board. The Committee
reviews this charter periodically and recommends appropriate changes to the Board.

Statement of Purpose

The purpose of the Committee is to:

 Review and assess the composition of the Board,

 Assist in identifying potential new candidates for Director,
 Recommend candidates for election as Directors, and
 Provide a leadership role with respect to corporate governance of the Company.

Among its specific duties and responsibilities, the Committee performs the following, to
the extent it deems necessary and appropriate, consistent with and subject to applicable
laws, as well as rules and regulations promulgated by the SEC, NASDAQ or other
regulatory authorities.

Review and Assess the Composition of the Board

1. The Committee recommends to the Board assignments of committee members

and chairs for each committee.
2. The Committee reviews the qualifications of Directors for continued service on
the Board.
3. The Committee assists the Board in the annual CEO and Director self-
evaluations.

Assist in Identifying Potential New Candidates for Director

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 CORPORATE GOVERNANCE.CASE STUDIES

4. The Committee develops and recommends to the Board criteria to identify and
evaluate prospective candidates for Director.
5. The Committee develops and periodically reviews the policy for Director
candidates recommended by the Company's shareholders.
6. The Committee identifies and reviews the qualifications of candidates for
Director.

Recommend Candidates for Election as Directors

7. The Committee recommends to the Board candidates for election or reelection

as Directors at each annual meeting of stockholders and recommends candidates
to be elected by the Board as necessary to fill vacancies and newly created
Directorships.

Provide a Leadership Role with Respect to Corporate Governance of the Company

8. The Committee periodically considers, and reports to the Board on, general
corporate governance matters.
9. The Committee develops and periodically reviews the Corporate Governance
Guidelines and recommends changes to the Board.

The Committee recommends compensation for newly-elected Directors and

reviews Director compensation as necessary.

Code of Business Conduct and Ethics

Amazon.com employees should always act lawfully, ethically, and in the best
interests of Amazon.com. This Code of Business Conduct and Ethics (the "Code of
Conduct") sets out basic guiding principles. Employees who are unsure whether their
conduct or the conduct of their coworkers complies with the Code of Conduct should
contact their manager or the Legal Department. Employees may also report any

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 CORPORATE GOVERNANCE.CASE STUDIES

suspected noncompliance to the Legal Department or to the Amazon.com Ethics Line

referred to in paragraph IX below.

I. Compliance with Laws, Rules and Regulations

Employees must follow applicable laws, rules and regulations at all times.
Employees with questions about the applicability or interpretation of any law, rule or
regulation, should contact the Legal Department.

II. Conflicts of Interest

Employees are expected to use their judgment to act, at all times and in all ways,
in the best interests of Amazon.com. A "conflict of interest" exists when an employee's
personal interest interferes with the best interests of Amazon.com. For example, a
conflict of interest may occur when an employee or a family member receives a
personal benefit as a result of the employee's position with Amazon.com. A conflict of
interest may also arise from an employee's business or personal relationship with a
customer, supplier, competitor, business partner, or other employee, if that relationship
impairs the employee's objective business judgment.

Because an employee's receipt of gifts or services could create a conflict of

interest, the Legal Department will develop and maintain guidelines for disclosure of
gifts or services received from customers, suppliers, competitors or business partners.

Employees should attempt to avoid conflicts of interest and employees who

believe a conflict of interest may exist should promptly notify the Legal Department.
The Legal Department will consider the facts and circumstances of the situation to
decide whether corrective or mitigating action is appropriate.

III. Insider Trading Policy

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 CORPORATE GOVERNANCE.CASE STUDIES

Federal and state laws prohibit trading in securities by persons who have
material information that is not generally known or available to the public.

Employees of the Company may not a) trade in stock or other securities while in
possession of material nonpublic information or b) pass on material nonpublic
information to others without express authorization by the Company or recommend to
others that they trade in stock or other securities based on material nonpublic
information.

The Company has adopted guidelines designed to implement this policy. All
employees are expected to review and follow the Amazon.com Insider Trading
Guidelines. Certain employees must comply with trading windows and/or preclearance
requirements when they trade Amazon.com securities.

IV. Discrimination and Harassment

Amazon.com provides equal opportunity in all aspects of employment and will

not tolerate any illegal discrimination or harassment of any kind. For more information,
see the Amazon.com policies on Equal Employment Opportunity and Workplace
Harassment in the Amazon.com Owner's Manual.

V. Health and Safety

Amazon.com provides a clean, safe and healthy work environment. Each

employee has responsibility for maintaining a safe and healthy workplace by following
safety and health rules and practices and reporting accidents, injuries and unsafe
conditions, procedures, or behaviors.

Violence and threatening behavior are not permitted. Employees must report to
work in a condition to perform their duties, free from the influence of illegal drugs or
alcohol.

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 CORPORATE GOVERNANCE.CASE STUDIES

VI. Price Fixing

Employees may not discuss prices or make any formal or informal agreement
with any competitor regarding prices, discounts, business terms, or the market segments
and channels in which the Company competes, where the purpose or result of such
discussion or agreement would be inconsistent with applicable antitrust laws. If you
have any questions about this section or the applicable antitrust laws, please contact the
Legal Department.

VII. Payments to Government Personnel

The U.S. Foreign Corrupt Practices Act prohibits giving anything of value,
directly or indirectly, to officials of foreign governments or foreign political candidates
in order to obtain or retain business. Employees may not make illegal payments to
government officials. Employees who are conducting business with the government
officials ofh

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 CORPORATE GOVERNANCE.CASE STUDIES

b) believe that a violation of the Code of Conduct has or is about to occur or c) when in
doubt about how to properly act in a particular situation.

Employees may also raise questions or report suspected violations of the Code
of Conduct through the Amazon.com Ethics Line. Calls to the Ethics Line are answered
by an independent third party and may be anonymous upon request.

Amazon.com will not allow retaliation against an employee for reporting

misconduct by others in good faith. Employees must cooperate in internal investigations
of potential or alleged misconduct.

Employees who violate the Code of Conduct will be subject to disciplinary

action up to and including discharge.

X. Periodic Certification

The Legal Department will designate certain employees who, based on their
level of responsibility or the nature of their work, will be required to certify periodically
that they have read, understand and complied with the Code of Conduct.

XI. Board of Directors

With respect to their service on behalf of the Company, Amazon.com's Board of

Directors must comply with the relevant provisions of this Code of Conduct, including
conflicts of interest, insider trading and compliance with all applicable laws, rules and
regulations.

XII. Waivers

Waivers of this Code of Conduct may be made only in a manner permitted by

law.

OFFICERS & DIRECTORS

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 CORPORATE GOVERNANCE.CASE STUDIES

Officers Directors

Jeffrey P. Bezos Jeffrey P. Bezos

President, Chief Executive Officer and President, Chief Executive Officer and Chairman
Chairman of the Board of the Board
Amazon.com
Rick Dalzell
Senior Vice President, Worldwide Architecture Tom A. Alberg
& Platform Software, and Chief Information Madrona Venture Group
Officer
John Seely Brown
Mark S. Peek Visiting Scholar, Annenberg Center at USC
Vice President, Chief Accounting Officer
L. John Doerr
Diego Piacentini Kleiner Perkins Caulfield & Byers
Senior Vice President, Worldwide Retail &
William B. (Bing) Gordon
Marketing
Electronic Arts, Inc.
Kal Raman
Myrtle Potter
Senior Vice President, Worldwide Hardlines
Genentech, Inc.
Retail
Thomas O. Ryder
Tom Szkutak
Reader's Digest Association, Inc.
Senior Vice President and Chief Financial
Patricia Q. Stonesifer
Officer
Bill and Melinda Gates Foundation
Jeff Wilke
Senior Vice President, Worldwide Operations

Michelle Wilson
Senior Vice President, General Counsel,
Secretary

1.4.3. Microsoft Case

CORPORATE GOVERNANCE AT MICROSOFT CORPORATION

Corporate governance at Microsoft serves several purposes:

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 CORPORATE GOVERNANCE.CASE STUDIES

To establish and preserve management accountability to Microsoft's owners by

appropriately distributing rights and responsibilities among Microsoft Board
members, managers, and shareholders.

To provide a structure through which management and the Board set and attain
objectives and monitor performance.

To strengthen and safeguard their culture of business integrity and responsible

business practices.

To encourage the efficient use of resources, and to require accountability for

their stewardship of those resources.

ROLE OF THE BOARD OF DIRECTORS

Shareholders elect the Board of Directors to oversee management and to assure

that shareholder long-term interests are served. Through oversight, review, and counsel,
the Board of Directors establishes and promotes Microsoft's business and organizational
objectives. The Board oversees the company's business affairs and integrity, works with
management to determine the company's mission and long-term strategy, performs the
annual CEO evaluation, oversees CEO succession planning, establishes internal controls
over financial reporting, and assesses company risks and strategies for risk mitigation.

BOARD OF DIRECTORS

Board of Directors
Steven A. Ballmer Chief Executive Officer, Microsoft Corporation

James I. Cash Jr., Former James E. Robison Professor, Harvard Business School
Ph.D.

Dina Dublon Former Chief Financial Officer, JPMorgan Chase

William H. Gates III Chairman, Microsoft Corporation

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 CORPORATE GOVERNANCE.CASE STUDIES

Board of Directors
Raymond V. Former Chairman, President and Chief Executive Officer, Merck & Co.,
Gilmartin Inc.

Ann McLaughlin Chairman, RAND Corporation; Chairman Emeritus, The Aspen Institute;
Korologos Senior Advisor, Benedetto, Gartland & Co. Inc.

David F. Marquardt General Partner, August Capital

Charles H. Noski Former Vice Chairman, AT&T Corporation

Dr. Helmut Panke Former Chairman of the Board of Management, BMW AG

Jon A. Shirley Former President and Chief Operating Officer, Microsoft Corporation

Source: Microsoft

BOARD COMMITTEES

The Board has five committees: an Antitrust Compliance Committee, an Audit

Committee, a Compensation Committee, Governance and Nominating Committee, and
a Finance Committee. Each committee is led by, and is composed solely of,
independent directors. Each committee is responsible for the review and oversight of
company activities in the areas designated in its charter.

1.4.4. Nokia case

Pursuant to the provisions of the Finnish Companies Act and our articles of
association, the control and management of Nokia is divided among the shareholders in
a general meeting, the Board of Directors and the Group Executive Board. Our Articles
of Association provide for a Group Executive Board, which is responsible for the
operative management of Nokia. The Chairman and the members of the Group
Executive Board are elected by the Board of Directors. Only the Chairman of the Group

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 CORPORATE GOVERNANCE.CASE STUDIES

Executive Board can be a member of both the Board of Directors and the Group
Executive Board.

Board of Directors

The Board decides on matters that, in relation to the Group's activities, are
significant in nature. Such matters include confirmation of the strategic guidelines,
approval of the periodic plans and decisions on major investments and divestments. The
Board appoints the CEO, the President, the Chairman and the members of Nokia's
Group Executive Board. The Board also confirms the remuneration of the CEO and the
President.

The roles and responsibilities of the Board and its committees are defined in the
Corporate Governance Guidelines and the committee charters. The Board's committees
consist of the Audit Committee, the Personnel Committee and the Corporate
Governance and Nomination Committee. The Board regularly reviews these guidelines
and charters in order to ensure that they appropriately comply with what the Board
believes to be best practices of corporate governance. The Board and each of its
committees conduct annual performance self-evaluations.

Group Executive Board

Nokia's articles of association provide for a Group Executive Board, which is

responsible for managing the operations of Nokia. The Chairman and the members of
the Group Executive Board are elected by the Board of Directors. Only the Chairman of
the Group Executive Board can be a member of both the Board of Directors and the
Group Executive Board.

Annual General Meeting

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 CORPORATE GOVERNANCE.CASE STUDIES

The shareholders of Nokia use their decision-making power in Nokia's general

meetings. The Annual General Meeting is usually held in each March, April or May.

Auditor

The auditor is elected annually by the Annual General Meeting.

PricewaterhouseCoopers Oy was elected as the auditor for 2006 in the Annual General
Meeting held on March 30, 2006.

Corporate Governance Practices

Nokia follows rules and recommendations of the Helsinki, New York,

Stockholm and Frankfurt stock exchanges, where applicable.
Nokia's corporate governance practices comply with the Corporate Governance
Recommendation for Listed Companies approved by the Helsinki Exchanges in
December 2003, effective as of July 1, 2004. The Recommendation recommends a
company to describe the manner in which the internal audit function of the company is
organized. As Nokia has comprehensive risk management and internal control processes
in place, there is no separate internal audit function at Nokia.

Under the New York Stock Exchange's corporate governance listing standards, listed
foreign private issuers, like Nokia, must disclose any significant ways in which their
corporate governance practices differ from those followed by US domestic companies
under the NYSE listing standards. There are no significant differences in the corporate
governance practices followed by Nokia as compared to those followed by US domestic
companies under the NYSE listing standards, except that Nokia follows the
requirements of Finnish law with respect to the internal audit function and the approval
of equity compensation plans. Under Finnish law, stock option plans require
shareholder approval at the time of their launch. All other plans that include the delivery
of company stock in the form of newly issued shares or treasury shares require
shareholder approval at the time of the delivery of the shares or, if shareholder approval
is granted through an authorization to the Board of Directors, not earlier than one year

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 CORPORATE GOVERNANCE.CASE STUDIES

in advance of the delivery of the shares. The NYSE listing standards require that equity
compensation plans be approved

1.5. BUSINESS

1.5.1. COCA-COLA CASE

Coca-Cola is largest manufacturer, distributor and marketer of non-alcoholic

beverage concentrates and syrups in the World. Its also manufacture, distribute and
market some finished beverages. Along with Coca-Cola, which is recognized as the
World’s most valuable brand, it market four of the world’s top five soft drink, brands,
including Diet Coke, Fanta and Sprite.

1.5.2. AMAZON.COM CASE

To provide the widest possible selection for their customers, Amazon.com has
designed their websites to enable millions of unique products to be sold by their and by
third parties across dozens of products categories such as:
- Apparel, shoes, and accessories; Baby care products; Beauty; Books; Camera and
photography; Cell phones and service; Computers and computer add-ons; Consumer
electronics; DVD’s, including rentals and videos; Gourmet food; Health and personal
care; Home garden, and outdoor living products; Jewelry and watches; Kitchenware and
housewares; Magazine subscriptions; Music and musical instruments; Office products;
Software; Sports and outdoors; Tools and hardware; Toys and video games.

1.5.3. Nokia Case

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 CORPORATE GOVERNANCE.CASE STUDIES

Nokia comprises four business groups: Mobile

Phones; Multimedia; Enterprise Solutions and Networks.

The Nokia’s strategy continues to focus on three activities to expand mobile

communications in terms of volume and value:
 Expand mobile voice;
 Drive consumer multimedia;
 Bring extended mobility to enterprises.

Expand mobile voice: Nokia can further develop the mobile voice market - both in
markets where mobile telephony is just taking off as well as in more mature markets.
Nokia estimates the number of mobile subscriptions to surpass three billion in 2008.
Nokia’s position in mobile voice is strong thanks to their key assets and excellent
logistics capabilities.

Drive consumer multimedia: Nokia is playing a key role in shaping this emerging
complex market by focusing on the fastest growth areas: imaging, music, and games, to
name a few.

Bring extended mobility to enterprises: Nokia will provide a range of competitive,

specifically targeted handsets, platforms, and connectivity solutions so enterprises can
boost productivity through the power of mobility.

On January 1, 2004, Nokia restructured into four business groups – Mobile

Phones, Multimedia, Enterprise Solutions, and Networks - to better focus and capitalize
on the opportunities in each of these areas. Throughout all these, the Networks business
group provides the infrastructure backbone and enables end-to-end communications.

Corporate Governance Practices

Nokia follows rules and recommendations of the Helsinki, New York,

Stockholm and Frankfurt stock exchanges, where applicable.

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 CORPORATE GOVERNANCE.CASE STUDIES

Nokia's corporate governance practices comply with the Corporate Governance

Recommendation for Listed Companies approved by the Helsinki Exchanges in
December 2003, effective as of July 1, 2004. The Recommendation recommends a
company to describe the manner in which the internal audit function of the company is
organized. As Nokia has comprehensive risk management and internal control processes
in place, there is no separate internal audit function at Nokia.

Under the New York Stock Exchange's corporate governance listing standards,
listed foreign private issuers, like Nokia, must disclose any significant ways in which
their corporate governance practices differ from those followed by US domestic
companies under the NYSE listing standards. There are no significant differences in the
corporate governance practices followed by Nokia as compared to those followed by
US domestic companies under the NYSE listing standards, except that Nokia follows
the requirements of Finnish law with respect to the internal audit function and the
approval of equity compensation plans. Under Finnish law, stock option plans require
shareholder approval at the time of their launch. All other plans that include the delivery
of company stock in the form of newly issued shares or treasury shares require
shareholder approval at the time of the delivery of the shares or, if shareholder approval
is granted through an authorization to the Board of Directors, not earlier than one year
in advance of the delivery of the shares. The NYSE listing standards require that equity
compensation plans be approved

CONCLUSIONS

I concluded that both companies show the corporate governance components according
to their core business and their environmental business.

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 CORPORATE GOVERNANCE.CASE STUDIES

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Thompson, John L. (1993), Strategic Management – Awareness and Change, Second

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