On MNC-Host Government Relations: How Finnish Firms Respond To National and Regional Policies in ASEAN
On MNC-Host Government Relations: How Finnish Firms Respond To National and Regional Policies in ASEAN
On MNC-Host Government Relations: How Finnish Firms Respond To National and Regional Policies in ASEAN
ERJA KETTUNEN
Abstract
Combining literature from international political economy, international busi-
ness, and institutional approaches to business studies, this article discusses
foreign firms' relationship with the public sector in Southeast Asia. It focuses
on the perceptions of the firms on host country policies toward foreign direct
investments (FDI) and the impact of global financial crises and regional economic
integration on the firms' strategies. The multinational company (MNC)-host
government relationship is seen as a cooperative and continual bargaining within
a specific institutional framework. Based on interviews with managers of sub-
sidiaries originating from Finland, it is found that the regulatory environment of
Association of Southeast Asian Nations (ASEAN) countries varies from easy to
difficult with regard to policies, bureaucracy and protectionism. These pose insti-
tutional constraints for the firms, with additional economic constraints caused by
global financial crises. Contrary to expectations, the ASEAN free trade agreement
does not figure in the firms' investment strategies. This is explained by three find-
ings: most of the firms serve the domestic host country market; the firms operate
global rather than ASEAN-wide regional production chains; the firms represent
industries that are not typical in Southeast Asian regional production networks.
Introduction
This article discusses the relationship between foreign firms and the
public sector in Southeast Asia.1 Of particular interest are the companies'
views on the national and regional policies of the host governments
toward foreign-invested firms. The region, consisting of member coun-
tries of the Association of Southeast Asian Nations (ASEAN), has been a
favourable investment target for foreign firms for several decades. Aside
from periods of downturn, such as the 1997 Asian financial crisis or the
2008 global financial crisis, many ASEAN countries have experienced
long-term economic growth based on inward foreign direct investments
(FDI). Several of them, such as Singapore and Malaysia, have been open
for FDI in an export-oriented industrialization strategy. Multinational
companies (MNC) have invested in these economies, often to create
regional production chains: importing raw materials from one country
for processing in a second country, and exporting intermediate goods or
final products to a third country. The result has been a rapid growth in
foreign trade in the region (see Athukorala 2007, Coxhead 2015, Gugler
and Chaisse 2010, Kuroiwa and Kumagai 2011, Kuroiwa and Toh 2008).
This has been concurrent with the gradual regional economic integra-
tion process, i.e. the ASEAN Free Trade Area (AFTA) and the recently
agreed ASEAN Economic Community (AEC), both of which are bound
to liberalize trade in the region and thus contribute to the development
of regional value chains (ASEAN 2014, Kawai 2016).
The openness of these economies for FDI and foreign trade varies,
however, and their general business environment may be challenging
for foreign investors in times of economic downturn. In contrast, the
process of regional integration may enhance the potential for inward
foreign investments. Both developments are visible in the ASEAN re-
gion: the global financial crisis resulted in negative GDP growth in 2009
in Malaysia, Thailand and Singapore, and a recovery in 2010 (World
Bank 2016).2 Since then, growth has stabilized, and renewed efforts at
regional economic integration have taken a step forward with the launch
of the AEC in late 2015 (ASEAN 2015, Basu Das 2012)3. This study,
therefore, aims to shed light on the investment climate in Southeast
Asia after the 2008 global financial crisis by discussing the experiences
of foreign firms in ASEAN economies, particularly Singapore, Malaysia,
Thailand and Indonesia. To do this, a conceptual framework is combined
from studies in international political economy, international business,
and the institutional approach to business studies. The focus is on two
questions:
1) How do foreign firms perceive the host country's policies toward
foreign investors after the global financial crisis?
2) What is the impact of ASEAN economic integration, particularly
AFTA, on the firms' investment decisions?
The empirical data is drawn from interviews with managers of Finnish
companies operating in ASEAN countries. It is assumed that these and
MNCs from other countries encounter a similar business environment.
In addition to well-known examples such as Nokia in telecom, or Kone,
one of the world's largest elevator manufacturers, a number of Finnish
firms have had a long history of operating in the region. It is anticipated
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Erja Kettunen ______________________________________________________________
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Erja Kettunen ______________________________________________________________
tions taking place between the MNC and the host country. The bargain
is not only about the initial entry of the firm, but on a wide variety of
government policies over time, typically at the industry level. Embracing
insights from research on the liability of foreignness, transaction cost
economics and the resource-based approach, the authors argue that, in
addition to economic and political constraints, the bargain is affected
by institutional constraints (Eden et al. 2005: 270). For example, govern-
ments must take into account other stakeholders, such as consumers
and non-governmental organizations, as well as commitments, such as
memberships in regional accords or international organizations. Firms
may bargain either individually or they may lobby as a group, and the
network may also include domestic firms.
Certainly, this is a better reflection of the reality in the current con-
text where MNCs negotiate with host governments at various levels
and often on a cooperative basis. The interactions may consist of, for
example, meetings between firms and local officials regarding various
application procedures (certificates, standards, etc.) and related legis-
lation, or bringing forth business interests to the policymakers in joint
seminars. A recent study found that one of the main motives for MNCs
to establish relationships with host governments included information
exchange and communication, as well as the promotion of business
interests (Wagner 2013). These types of interactions typically require
personal contacts with the authorities. Also, as Meyer (2004) notes,
policymakers in emerging economies have to consider how foreign
investments contribute to national welfare, acknowledging the likely
positive and negative influences of FDI to local firms and people. It is
seen that globalization has increased mutual interdependence between
host states and foreign firms (Luo 2001) and, in some cases, states may
even become 'hostages' of powerful multinational corporations.
originally declared in 2003 and launched in 2015 (Hew 2007, Lee 2011).
However, compared to Europe or North America, state-led integration
in Southeast Asia is still in the formative stages, and the surge of Asian
regional trade agreements is a relatively new phenomenon (Kawai and
Wignaraja 2008, UNCTAD-JETRO 2008).
Indeed, Southeast Asia has a history of business-driven integration
through companies' regional production chains. Empirical evidence
showed a locational specialization between stages of production in
Southeast Asia in the 1980s, when the region had become a production
platform for American and Japanese manufacturers (Alvstam et al. 2014,
Kuroiwa and Toh 2008, WTO 2011, Teh 2015). In regional production
chains, raw materials for processing were imported to a host country,
such as Malaysia, where processing involved either one or several
stages of production, and intermediate goods were exported for further
processing to third countries. This was enabled by agglomeration, the
development of industrial clusters that had good logistical connections
with other industrial clusters in the region (Nishikimi and Kuroiwa
2011: 51). However, as Fujita et al. (2011) point out, formal integration
has gained momentum in Southeast Asia, particularly since the launch
of AFTA.
The impact of Asian FTAs on firm behaviour was under-researched
until the last few years. This gap has recently been filled by Masahiro
Kawai and Ganeshan Wignaraja, particularly through their research on
business responses to free trade areas. Extensive surveys were conducted
in exporting firms in China, Japan, Korea, Singapore, Thailand and the
Philippines in 2007-2008 to investigate whether the firms used the tariff
preferences offered by free trade agreements. Quite surprisingly, rela-
tively few firms actually do use, or benefit from, the Asian FTAs (Kawai
and Wignaraja 2009, 2011a, 2011b, 2013). Of the 841 firms studied, only
28 per cent did so; the main impediments to using the FTA preferences
were identified as lack of information, small preference margins, de-
lays and administrative costs associated with the needed bureaucratic
procedures, and non-tariff measures in trade partner countries (Kawai
and Wignaraja 2011a: 39). In other words, the firms either did not know
about the possibility of lower tariffs, or they perceived the costs arising
from the bureaucracy as being too high.
In an additional round of surveys in 2011-2012 in the same six coun-
tries plus Malaysia, 32 per cent of the 1075 firms were using the FTA
preferences (Kawai and Wignaraja 2013: 20). This was the average for
all seven countries; the figures were even smaller in the case of ASEAN
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Erja Kettunen ______________________________________________________________
countries: Indonesia (30 per cent), Malaysia (27 per cent), Thailand
(25 per cent), the Philippines (20 per cent) and Singapore (17 per cent)
(Kawai and Wignaraja 2013, Wignaraja 2013). It was found that larger
firms used the preferences more often than smaller firms. This was
explained by the significant fixed costs related to learning about FTA
provisions in the first place, the challenges of tailoring business plans to
fit the complex tariff schedules, and difficulties in obtaining certificates
of origin, which are hard to bear for a small firm (Kawai and Wignaraja
2013: 21-22). Similar results have been obtained from European firms
that operate in ASEAN countries. In a recent survey by the EU-ASEAN
Business Council (the first of its kind) only 26 per cent of the 151 re-
spondents used the so-called ASEAN+1 free trade agreements in their
exports of goods to FTA partners (Australia, China, India, Japan, New
Zealand and South Korea) (EU-ABC 2015: 24). The main reason seems
to be the uncertainty among firms of the potential benefits of the FTAs
for their business.
REGIONAL TRADE
REGIME
MULTINATIONAL
COMPANY BARGAINING HOST
Investments RELATION COUNTRY
GOVERNMENT
Policies
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Erja Kettunen ______________________________________________________________
Regulatory Environment
In order to gain an overall view of the policy environment in Southeast
Asia, Table 1 (below) presents the World Bank's indicators on the ease
of doing business in four ASEAN countries where the Finnish firms are
mostly located. The indicators measure the regulatory quality and ef-
ficiency that either enhance or constrain business activity, and compare
these across the world's economies (in 2014, altogether 189 countries),
where rank 1 signifies the easiest business environment. The table shows
the overall rank and the 'trading across borders' rank in 2008, 2011 and
2015 (before and after the global financial crisis).
As can be seen, the overall ease of doing business remained the same
in Singapore after the crisis, worsened in Thailand, and improved in
Malaysia and Indonesia. Singapore is in each year the most favourable
business environment in the world, being ranked as number one among
all countries included in the report. Also in trading across borders, Singa-
pore is the world's easiest place across all three years. In comparison, Ma-
laysia and Thailand are relatively easy business environments, holding
overall positions of 15-26 in the studied years. Malaysia has improved
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Erja Kettunen ______________________________________________________________
There are local technical standards in some sectors that hinder business.
However, firms can apply for government grants, particularly in the in-
formation technology sector, and several companies have received small
tax benefits, tax relief or other advantages, such as easy expat permits, by
having the Multimedia Super Corridor status (see Table 2).
The companies' views on Thailand are somewhat more critical. The
Thai economy is seen as 'relatively closed' with many protected sectors,
particularly when compared with Malaysia. There are burdensome license
procedures, 'most strange permits' that firms need to apply, 'payments un-
der the table', and documentation must typically be presented in the local
language, which means 'you have to deal with officials all the time'. Expatri-
ates need to renew residence permits every six months, and this red-tape
'makes one feel they don't want foreigners'. Political crises occur frequently in
Thailand, though these mainly affect state-related businesses.
TABLE 2. Institutional Constraints Encountered by Firms in Their
Relationship with Host Country Governments in Four
ASEAN Countries
Impact of the glo-
Formal constraints Informal constraints
bal financial crisis
Singapore None None Not mentioned
New trade barri-
Bumiputra policies;
Malaysia Bureaucracy ers; stricter work
technical standards
permits
Manifold licenses Heavy bureaucracy; New trade barriers;
and permits; docu- political crises af- more difficult im-
Thailand
mentation in thai fecting state-related migration proce-
language business; corruption dures
Changing interpre-
Changing legisla- tations of the laws,
tion; restrictions inefficiency and
Indonesia New trade barriers
on immigration of arbitrariness of the
expatriates authorities; corrup-
tion
Source: interviews.
establish a business and bring expatriates into the country even when the
required skills are not available among the local workforce. The business
environment is challenging because 'political and economic power is in the
same hands'. In some sectors, the application processes for licenses have
been shifted from central government to regional authorities, resulting
in corruption at the local level (see Table 2).
In sum, the research showed that informal institutions, understood
as norms, social codes and everyday practices, can significantly con-
strain the actions of foreign firms and are highly relevant in an analysis
of the bargaining relationship. As an aspect of the local setting which
firms must adapt to, these social norms are typically experienced as
obscure and unclear practices that foreign managers may find hard to
cope with. While prior research suggests that formal institutions affect
the initial entry more than informal institutions do (Holmes et al. 2013:
557), informal institutions seem to become a constraint for MNCs after
the entry phase, especially in developing countries. Often firms need
to build personal contacts within the public sector to overcome these
constraints (see Peng 2003). The firm's strategy may be to strengthen
its relationships with the host state by interacting with the authori-
ties in order to attain goals in bargaining (Eden et al. 2005: 270). The
interviewed firms commented about their communication with the
public sector in Singapore and Malaysia, the two easiest host states in
terms of regulatory efficiency, where it is less likely for foreign firms to
have to nurture personal relationships with the authorities. The need
for personal contacts varies according to company size and operation
mode: in Singapore, firms that merely operate sales offices do not have
to interact too much with the public sector, as everything is 'easy and
clear', whereas many of the larger MNCs have direct contacts with a
local minister. Similarly in Malaysia, large firms often nurture person-
to-person connections and do some lobbying, while smaller firms have
no need for personal contact with the authorities. Overall, firms that
are located in Cyberjaya or the Multimedia Super Corridor have little
contact with the public sector.
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Erja Kettunen ______________________________________________________________
helped cool down the market. Other benefits included savings in costs.
One company was able to 'save a little in the construction costs' for new
industrial premises. Two noted that it was easier to hire new person-
nel and to keep existing employees, as the problem of job-hopping had
subsided during the economic crisis.
By 2015, the firms' main concerns included the problems of the na-
tional economies, slowly declining growth in China, and ambivalence
regarding the forthcoming ASEAN Economic Community. The decline
in global oil prices has resulted in macroeconomic challenges for oil-
exporting countries, notably Malaysia and Indonesia. For example,
Malaysia is suffering from 'a currency crisis, increased import prices, and
a decline in state revenue'. Inward investments are down: there is 'no
crowd' coming to Malaysia. Also Indonesia encounters economic prob-
lems due to the decline in oil prices. Because of its lack of competitive-
ness in non-oil industries in the global market, Indonesia has instead
turned inwards to 'protectionism, resorting to the large domestic market
and not letting competitors in'. In addition, the slowdown in growth of
the Chinese economy is raising concerns among firms in Southeast
Asia. This is because China has been seen as the biggest market for the
firms, whereas the United States and Europe are regarded as 'innovative
economies' with 'no purchasing power'. Finally, the recent agreement to
establish the ASEAN Economic Community is seen as a threat, espe-
cially by local smaller firms. These suspect that the AEC will benefit
only the large multinationals able to exploit the advantages offered
by the larger market. However, one exception to the gloomy regional
outlook appears to be the Philippines, which has managed to turn into
a higher economic growth path and to start an active campaign to root
out corruption in the society.
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Erja Kettunen ______________________________________________________________
duction networks, similar to other free trade areas and customs unions
that have recently spurred reforms in their member countries (World
Bank 2010, 2013). This can be regarded as a resource, not a constraint,
for the host country.
As was seen in the World Bank's Doing Business indicators, the four
selected ASEAN countries perform relatively well when it comes to
trading across borders (Table 2). This demonstrates the importance of
foreign trade for the countries and the improvements achieved in this
respect through national and regional efforts. Since 2004, ASEAN has
been working on the so-called 'single window' to enable exporters and
importers to submit all trade documents (e.g. customs declarations, cer-
tificates of origin) at a single location (UN 2012). The aim is to develop
both national single windows and an ASEAN-wide single window that
would entail an exchange of electronic customs declarations among
member countries and an integration of members' national single win-
dows so that a single submission of information would suffice for all
ASEAN countries (ibid., World Bank 2013). According to an interviewee
at a European Union Chamber of Commerce and Industry, as of 2015,
the single window was not yet working. In contrast, some progress had
been made in terms of ASEAN customs cooperation, although this is
also expected to take time.
The steps taken in ASEAN-wide cooperation indicate that firms
should regard integration as beneficial for their operations. However,
existing research suggests that relatively few firms (only about 30 per
cent) use the preferences offered by the Asian FTAs and thus benefit
from the lower tariffs (Kawai and Wignaraja 2011a). The main impedi-
ments to the use of FTA preferences are lack of information, delays and
costs related to administrative procedures, and small preference mar-
gins (ibid.). However, the present study shows an even smaller impact
of regional economic integration. Interviews suggest that the ASEAN
free trade area does not have much effect on the business of the firms.
Seven respondents see regional integration having 'no impact whatsoever'
on their operations. The most expressive is the manager of a smaller
firm, who commented that the possible developments in integration
would have 'diddly-squat' significance for their operations. Only two
respondents mention that the reductions in AFTA tariffs should ease
the businesses in general. The rest of the companies – four - are more
neutral, answering either 'not much' or being unsure whether or not
AFTA had any effect. While it seems that the lack of information is the
most obvious reason for the general ignorance about ASEAN integra-
tion, it is still surprising that none of the firms perceive a benefit from
the free trade area.
Three explanations can be traced for the lack of AFTA impact on the
studied firms as well as their ambivalence on regional integration:
- the slowness of ASEAN regional economic integration,
- the lack of ASEAN-wide regional production chains of the studied
firms,
- the industry base of the Finnish firms operating in Southeast Asia.
First, the generally slow pace of regional economic integration in
Southeast Asia is reflected in the firms' views. Most respondents had
observed formal declarations, 'lines of limousines, and joint seminars', but
did not see many concrete results 'in these twenty years'. They recognize
that ASEAN integration has more effect on the 'political side, reducing
the intra-regional combats and conflicts'. In contrast, economic integration
remains obscure, as the changes in the tariff regimes have been slow
and thus not discernible for the firms. For firms, it is hard to build
strategies for dealing with a free trade area that is only in the making,
because the possible advantages – 'if there are any' – would be realized
only afterwards. This indicates that company strategies are based on
the country-specific advantages of the host countries, not regional ones.
Echoing recent findings on European firms' lack of a regional strategy
in ASEAN (EU-ABC 2015), none of the subsidiaries studied here report
having an 'ASEAN strategy'. Instead, their investments are based on
location-bound resources of the host country (Eden et al. 2005: 270)
that are tied with the firms' global strategies where the EU and China
have a central role.
Second, contrary to many other MNCs, the interviewed firms do
not typically operate regional production networks in Southeast Asia.
Instead, most of the Finnish subsidiaries are serving the domestic host
country market. The business functions and market areas were analyzed
for 15 units of the 13 interviewed firms for this study (Figure 2.). Of the 15
units, altogether 13 are selling for the local market either by sales/serv-
ices or production in the host country. Many of them engage in foreign
trade only by importing from the European Union and/or China: five
companies import from Finland, two from other European Union coun-
tries, and two from China, to their ASEAN units. This resonates with an
earlier finding of Finnish investments in Malaysia having a larger impact
on Finland's exports to Malaysia than the other way around (Kettunen
2007). In comparison, intra-regional trade is relatively small among
the firms. Only four of the subsidiaries engage in intra-ASEAN trade:
_________________________________________________________________________ 69
Erja Kettunen ______________________________________________________________
R&D
0 1 2 3 4 5
Source. Interviews
Conclusion
Southeast Asia, consisting of several export-oriented economies at vari-
ous stages of economic development and striving for regional integra-
tion, provides an interesting platform from which to examine firm-state
relations. This article has considered the MNC-host government bargain-
ing relationship in the specific case of Finnish firms operating in ASEAN
countries. The focus has been on the firms' experiences of host country
policies, both national and regional, and the possible institutional con-
straints that the firms encounter in the bargain. The article adds to the
existing research by combining theorization of MNC-host government
bargaining relationships (e.g. Eden et al. 2005, Kobrin 1987, Stopford
et al. 1991) with that of regional economic integration, particularly the
literature on business response to Asian FTAs (Kawai and Wignaraja
2011a, 2013), as well as the institutional approach (North 1990, Peng
2003, Peng et al. 2008).
Drawing from the interview data, it is argued that formal and in-
formal institutions pose constraints for foreign firms in bargaining
with host country governments. Informal institutions that require tacit
knowledge, such as unwritten social norms and local practices, may
be particularly difficult for the firms to cope with, thus affecting their
bargaining power. Informal institutions are rooted in the local culture,
and being persistent, they pose additional constraints for the firms in
their relations with the host state. International financial crises further
complicate the bargaining by obliging the governments to take measures
to protect the domestic economy that often adversely affect foreign firms
(e.g. through increased trade barriers or tightened immigration proce-
dures). In addition, contrary to Eden et al. (2005), regional agreements
among developing countries, such as ASEAN, do not necessarily pose a
constraint for the host country. This is because of the lack of regulatory
convergence between the participating countries, since the agreements
(such as AFTA) are typically non-binding and include numerous na-
tional exceptions to the free trade rule. Instead, such agreements may
serve as power resources for the host countries, as they offer trade pos-
sibilities for the firms.
Empirically, it is found that the degree of institutional constraint
varies considerably depending on the host country in question. The
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Erja Kettunen ______________________________________________________________
NOTES
1 I wish to thank the anonymous referee for constructive comments, as well as Claes
G. Alvstam for valuable insights on earlier versions of the article. Funding from the
Finnish Foundation for Economic Education is gratefully acknowledged.
2 Data tables on GDP growth (annual %). Washington, DC: The World Bank. http://data.
worldbank.org/indicator/NY.GDP.MKTP.KD.ZG?page=1. Accessed 13 October
2016.
3 ASEAN Economic Community. Jakarta: ASEAN Secretariat. http://asean.org/asean-
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Erja Kettunen ______________________________________________________________
APPENDIX
TABLE A1. The number of interviewed managers by the industry and
size of the parent company
Up to 2.000 Over 2.000
employees employees
Information technology & Electronics 4 -
Forest-based industries & Chemistry - 4
Engineering - 2
Other industries 1 1
Services and support organizations 5 1
Total 10 8
Source: Interviews