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The

560
REFERENCE SERIES

CHANGEGIVER
PRODUCT MAINTENANCE
HANDBOOK
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25777 G9 142891044
CashFlow 560 changegiver Product Maintenance Handbook

Published by :
MEI

Internet: http://www.meigroup.com

For information on translations in your country, please write to the Technical Communications
Manager at the above address.

CashFlow 560 changegiver Product Maintenance Handbook


©, MEI UK International Ltd., 1997.
All rights reserved.

Except as permitted under the relevant local legislation, no part of this publication may be
copied, transmitted, transcribed, or distributed in any form or by any means, or stored in a
database or retrieval system, or translated into any language (natural or computer), without the
prior written permission of MEI.

MEI, CashFlow and the MEI device are registered trademarks.


©, MEI., 1997.

MEI reserves the right to change the product or the product specifications at any time. While
every effort has been made to ensure that the information in this publication is accurate,
MEI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of
use or reliance on this information.

This document does not necessarily imply product availability.

Part Number : 142891044

This Edition (December 1997) Printed in the United Kingdom.

ii ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

TABLE OF CONTENTS

SAFETY ....................................................................................... 1

OVERVIEW ................................................................................. 2

INSTALLATION .......................................................................... 5
FIXING THE CHANGER IN POSITION ................................ 6
REJECT LEVER CLEARANCE ........................................... 9
CHUTE ALIGNMENT ........................................................... 9
CONNECTION & OPERATING VOLTAGE ........................ 10
FILLING CHANGE TUBES ................................................ 10
COIN QUALITY.......................................................... 10
COIN FEED RATE ..................................................... 10
INSTALLATION CHECK LIST............................................ 11

CONFIGURATION ................................................................... 12
VIA KEYPAD ...................................................................... 12
USING THE KEYPAD ................................................ 13
Dispensing Coins.............................................. 13
Setting Prices ................................................... 14
Automatic Tube Float........................................ 15
Automatic Tube Inventory................................. 15
Resetting the Tube Counts ............................... 16
Cancelling Credit .............................................. 16

VIA MEI ROUTE ALPHA 250 TERMINAL....................... 17
KEY FUNCTIONS...................................................... 18
USING THE TERMINAL ............................................ 19
VISUAL AUDIT .......................................................... 21
Visual Audit Interrogation.................................. 21
DIAGNOSING TERMINAL PROBLEMS ................... 33
Testing the Terminal ......................................... 34

REPLACING MODULES........................................................ 35

©, MEI., 1997. iii


CashFlow 560 changegiver Product Maintenance Handbook

REMOVING THE COIN STORAGE CASSETTE................ 35


REFITTING THE COIN STORAGE CASSETTE ................ 36
REMOVING COIN TUBES ........................................ 37
Removing the Designators ............................... 39
TUBE POSITIONS.............................................................. 40
COIN SIZES FOR EACH TUBE ......................................... 41
TUBE & DESIGNATOR COMBINATIONS ......................... 42
AUSTRALIAN COINSET ........................................... 42
FRENCH COINSET ................................................... 43
GERMAN COINSET .................................................. 44
ITALIAN COINSET..................................................... 45
SPANISH COINSET .................................................. 47
UNITED KINGDOM COINSET .................................. 48
DESIGNATOR AND COIN THICKNESS ................... 49
ADDING A NEW COIN ....................................................... 49
REMOVING THE ACCEPTOR ........................................... 50
REFITTING THE ACCEPTOR ............................................ 50
REMOVING THE DISCRIMINATOR BACK COVER . 51
REMOVING THE SEPARATOR ......................................... 53
REMOVING THE SEPARATOR SOLENOID BANK .. 54
Removing the Top Level Sensor Assembly...... 55
REMOVING THE ACCEPT GATE ............................. 56
REMOVING THE DISPENSER........................................... 57
REMOVING THE DISPENSE ARMS......................... 58
REMOVING THE KEYPAD AND TRANSFORMER ........... 59
REPLACING FUSES .......................................................... 60
REMOVING THE CONTROL BOARD ............................... 61
4 PRICE/1 PRICE MODE SWITCH ........................... 61
CONNECTORS (EXECUTIVE, BDV and MDB) ........ 62
CONNECTORS (4 PRICE) ........................................ 63
CONNECTORS (MULT-IINTERFACE- MDB 4 PRICE/1
PRICE)....................................................................... 64

FAULT-FINDING ...................................................................... 65
TROUBLESHOOTING THE CASHFLOW® 560 UNIT....... 69

iv ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

CLEANING THE ACCEPTOR .............................................. 76


CLEANING (General)......................................................... 77

COMPATIBILITY ...................................................................... 80
BILL VALIDATOR INTERFACE ......................................... 82

MEI BINDER ............................................................................. 86

MEI OFFICES ........................................................................... 88

MEI DISTRIBUTORS .............................................................. 89

INDEX ......................................................................................... 95

©, MEI., 1997. v
CashFlow 560 changegiver Product Maintenance Handbook

vi ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
SAFETY

International & National Standards


Conformance

When installed and operated according to the


instructions for the particular unit, CashFlow 560
products are designed to meet the applicable
Safety and Electro Mechanical Conformance
standards for any country in which they are used.
CashFlow 560 products are of class II
construction. No safety earth connection is
necessary or provided.

Dangerous Environments
Do not operate in the presence of flammable
gases, fumes or water.

Disposal of Product
Do not dispose of any parts of this product by
incineration.

Rated Operating Voltage


The rated voltage is indicated on a clear see
through label above the changegiver keypad.
Always operate the changegiver from the type of
power source indicated on the label.

Warning: before removing or replacing modules


SWITCH OFF or ISOLATE the ELECTRICITY
SUPPLY to the host machine

THIS MANUAL IS PROVIDED FOR USE ONLY BY PERSONNEL


TRAINED TO UNDERTAKE ELECTRICAL INSTALLATION

©, MEI., 1997. 1
CashFlow 560 changegiver Product Maintenance Handbook
OVERVIEW

The CashFlow 560 changegiver incorporates many new features


as well as improving the high standards of security and reliability
which have become the hallmark of all MEI
products. The changegivers are completely modular
making it quick and easy to remove or replace any necessary parts.
The 560 changegiver is currently available in the following formats:

• Cashflow 560 4 - Price


A 4 price electro-mechanical changegiver. Interfaces
are provided for a credit display and credit relay if
required.

• CashFlow 560 - Executive


This is a European Mode Executive changegiver
product with an electronic Protocol A serial interface.

• CashFlow 560 - BDV


A BDV changegiver product with an electronic BDV
serial interface.

• CashFlow 560 - MDB


A MDB changegiver product with an electronic MDB
serial interface.

2 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
All of these changegivers are made up of the following modules:

• Control Board
• Spine
• Transformer (not used on BDV and MDB product)
• Keypad
• Dispenser
• Acceptor
• Separator
• Coin Storage Cassette

Control Board

Transformer

Keypad
Acceptor

Separator
Back Cover

Spine

Dispenser Coin Storage Cassette

There are several different types of machine interface loom


available as well as optional four and five digit display looms. All
changegivers have a keypad mounted on the front face. This
keypad is used for manually dispensing coins and reconfiguring
some of the settings which are accessible without requiring the use
of a MEI Route Alpha 250 Terminal. If you have this support
terminal you can reconfigure the way the changer operates. This
©, MEI., 1997. 3
CashFlow 560 changegiver Product Maintenance Handbook
includes changing from single to multivend, inhibiting coins, setting
the exact change equation etc.
The CashFlow® 560 product can be supplied with an audit fuction
extension module (FEM) fitted, or this can be supplied for fitting at a
later date.
The FEM allows for reports to be supplied either via a hand-held
MEI Audit 920 printer, or down-loaded via a terminal to a P.C..
These reports can include:
• Value of cash manually filled
• Value of cash retained in the changegiver
• Value of cash sales
• Value of token sales
• Value of cash taken by the machine
• Value of cash to cashbox
• Value of cash dispensed as change
The process of obtaining data is detailed in the section of this book
concerned with the MEI Route Alpha 250 terminal.
For further details of audit installation please refer to the MEI® Audit
900 Installation Guide, part number 143451999.
The products in this book can also be used in conjunction with a bill
validator. Further application details are given in the Bill Validator
Interface Installation (BVI) data sheet, part number 143949044.
Additional information on the BVI, audit FEM and the MEI Audit
920 printer can be obtained from your MEI Distributor or MEI
regional office, the addresses of which are shown at the end of this
book.

4 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INSTALLATION
All changers have a keypad mounted on the front face. To install
and set the product up you should understand how the keypad
works and how to use it.
If in doubt the section on configuration shows you in more detail how
the keypad works.
The 5 key points to note when installing any changegiver are:

Machine coin entry Correct


should be aligned
centrally with the 3 2 clearance of
reject lever
coin entry cup =

2-3mm

Voltage
Label

4
Fully
Connected!
B C D
1
Follow correct
% % % %
process to
80

70
80

70
80

70
80

70
firmly install
60 60 60 60
changegiver
50 50 50 50

40 40 40 40

5 Min. 2-6 coins 30

20
30

20 20 20

10 10 10

Front View

A full installation check list is provided at the end of this section.


©, MEI., 1997. 5
CashFlow 560 changegiver Product Maintenance Handbook
FIXING THE CHANGER IN POSITION
1 There are 3 keyhole fixing points on the rear of each changegiver.
It is recommended that only the top right hand fixing point is used
with a screw, the two fixing points on the left hand side should be
placed on studs.

Fix with a
screw

Place on
studs

Rear View

To ensure that the changegiver operates correctly it must be


mounted so that it hangs within +/-2° of vertical, from both front and
side elevations.

6 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
To gain access and fit the changer into the machine:
Remove the coin storage cassette by squeezing the blue tabs
together and unhook the cassette with a careful outwards and
upwards pull.
Cover Flap in
closed position

Blue Tabs

Coin Storage
Cassette

Press down at the back of the cover flap until it latches in the open
position. The top right hand fixing point is now accessible.
Cover Flap, in open
position, exposing
Fixing Screw

Keypad
Securing Screw

©, MEI., 1997. 7
CashFlow 560 changegiver Product Maintenance Handbook
Unlatch the acceptor by pressing down on the blue acceptor release
catch. You may find it easier to use a small screwdriver. Lower the
acceptor forwards until it rests on the channel pins. The two left
hand keyholes are now accessible.

Cover Flap

Acceptor Release
Catch

Acceptor

Place the changegiver in the machine using all three keyholes. Fully
tighten the top right hand screw (under cover flap).
Refit the acceptor by carefully pushing back to its upright position.
You will hear the acceptor click into place.
Close the cover flap by pressing the lower left hand corner of the
flap.

8 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
It is important that before fitting the cassette back into place you
make sure the dispense arms are in their parked positions i.e they
are as far forward as possible. Switch the machine on, and press the
yellow mode key on the keypad twice. This will park the arms
automatically for you. The dispense arms should protrude through
the bottom of the cassette after refitting.
Refit the coin storage cassette pressing each side to ensure the tab
ends engage in their slots on the spine.

Press Here

Press Here

Dispense Arms Should be Seen Here


REJECT LEVER CLEARANCE
2 There should be 2 to 3mm clearance between the reject lever on
the changegiver and the reject mechanism in the vending machine.
A smaller gap than this may cause poor acceptance, as the flight
deck lid may remain open.
CHUTE ALIGNMENT
3 The centre of the coin entry chute on the machine should be
aligned with the centre of the coin entry cup of the changegiver. The
alignment can be tested by taking the largest and smallest diameter
coins to be accepted and feeding a number through the product.
You should ensure that the coin exits, both return and cashbox, are
correctly aligned to the machine chuting. In particular, ensure there
are no gaps around the coin return chute and the base of the
changer which might allow coins to spill into the machine.

©, MEI., 1997. 9
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTION & OPERATING VOLTAGE
4 One of the main causes of poor coin acceptance is insufficient
power. Always check the voltage. Poor electrical connections can
also lead to poor coin acceptance. To obtain the correct
performance from your changegiver, the connector should be fully
plugged in and the power to the machine switched on.

FILLING CHANGE TUBES


5 To ensure continued acceptance of high value coins there should
always be a minimum number of coins left in each tube, as defined
in the Tube and Designator Combinations section of this book. A
maximum fill level will ensure that additional coins above this level
will be routed directly to the coinbox.
Set the changer into automatic float mode (mode button plus key A)
and fill the tubes, through the acceptor, to a level in excess of their
required float levels.
Visually check the tubes to ensure that the first 2 or 3 coins in each
tube are lying flat. Occasionally, it may be necessary to gently tap
the coin storage cassette to achieve this. This ensures the
changegiver maintains an accurate count of the coins in each tube.
Press key A to exit from the float mode.
Press each of the dispense keys A,B,C,D in turn, holding the keys
for at least three seconds, this will ensure that the dispenser arms
are in the correct position. The float level will ensure that the
minimum number of coins are retained.

COIN QUALITY
Do not use bent or damaged coins in this product as they are
unlikely to be accepted and may cause a jam, either in the machine
entry chute or the product itself.

COIN FEED RATE


The coins may be fed quickly into the product but best coin
acceptance performance will be achieved with intervals of 0.5
seconds or greater.

10 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INSTALLATION CHECK LIST
1 Check that the operating voltage is correct for the
changegiver and the machine.
2 Check that the connector on the changegiver matches
that on the machine.
3 Fix the changegiver inside the machine and connect the
looms. Make sure that looms are placed tidily so that
when the machine door is closed they don’t get trapped.
4 Check the reject lever position and align the coin entry
and exit chutes.
5 With the machine switched off, ensure that all coins
rejected through the changer are correctly routed to the
machine return cup.
6 Switch the machine on. The red LED on the
changegiver keypad should be on. If a credit display is
fitted then the display digits should light up for
approximately 0.5 seconds.
7 Remove the coin storage cassette. Press the mode
button twice, this parks the dispense arms in correct
position. Re-fit cassette.
8 Set the changer into float mode, by pressing the mode
key then key A, and feed through coins until the tubes
reach their preset float levels.
9 Press key A to exit the float mode.
10 Set the exact change equation if necessary.
11 Check that one of each of the non tube coins is accepted
and routed to the cashbox. Press the mode key followed
by the A key twice to cancel the credit.
12 If necessary set the prices, using the keypad. Check
that the prices set are correct by making a vend.
13 Close the machine door, the machine is now ready for
use.

©, MEI., 1997. 11
CashFlow 560 changegiver Product Maintenance Handbook
CONFIGURATION

VIA KEYPAD
All products have a keypad mounted on the front face. It can be
used to perform the following functions;
• Dispense coins
• Set price(s). See Note below.
• Float the changegiver
• Automatic tube inventory
• Reset tube counts
• Cancel credit
NOTES: Setting Prices is available at all times with electro-
mechanical product, unless Route Alpha terminal address
245 has been set to inhibit.
With BDV and Executive product it will apply only when
Route Alpha 250 terminal address 238 has been activated.
Setting Prices is not available for MDB product.
The keypad has four letter keys (blue) and a mode key (yellow).
There are two LEDs mounted on the left hand side of the keypad
(yellow and red) which are used to indicate the status of the
changegiver. Above the keypad is a label which has a window
showing the voltage. There are also pictures which identify the
modes of operation which are available using the keys.

Re-set tubes
Float up tube automatically to
pre-set level
Set vend
prices No function
Correct voltage Dispense
for unit coins
Tube A Tube B
dispense dispense
Yellow LED A B

Red LED C D Tube D


dispense
Tube C
dispense Mode button
(YELLOW)

Keypad Label & Keypad

12 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
The keypad can be in either of two possible modes at any time -
normal or shifted. The keypad in normal mode allows you to
dispense coins while in shifted mode it allows you to change some
of the settings of the product.
The yellow LED is used to indicate what status the keypad is in. If
the LED is off then the keypad is in normal mode.
To change any of the functions using the keypad the changegiver
must be in an idle state, i.e. not vending or accepting coins, and the
keypad must be enabled It is possible that the keypad has been
disabled. To enable the keypad, use the MEI Route Alpha 250
terminal to alter address 244 value from a 1 to a 0.
When the mode key is pressed, the yellow LED starts to flash. This
indicates that the keypad is in shifted mode and you can change the
settings of the available functions using the keypad keys. If, after
pressing the mode key no other key is pressed within 10 seconds,
or if the mode key is pressed a second time, the keypad will return
to its normal mode and the yellow LED will go off.
The red LED is used to indicate the status of the system. Under
normal conditions the LED remains permanently on. If an error is
detected on the changegiver then the LED will flash. If a fault is
detected on the machine, i.e blocker, then the LED will be
permanently off.

USING THE KEYPAD


Dispensing Coins
The tube positions in the coin storage cassette are labelled A,B,C,D
on the front of the plastic. When the same letter key on the keypad
is pressed a coin will be dispensed from the equivalent coin tube.
For instance if letter key A is pressed then a coin is dispensed from
the tube held in position A in the coin store.
On a single press-and-release of a key the changegiver will pay a
single coin from the tube. To get more than 1 coin from the tube hold
the key down and the changegiver will start dispensing coins
continually. If you release the key within 3 seconds of the initial
press, then dispensing will stop after the current coin is dispensed.
If the key is held for more than 3 seconds, dispensing will latch, and
releasing the key will have no effect. The dispenser will continue to
dispense coins until the tube reaches its safe coin level (minimum
number of 2 coins left in a tube), or any key is pressed. If 2 or more
keys are pressed at the same time, then the changegiver will pay

©, MEI., 1997. 13
CashFlow 560 changegiver Product Maintenance Handbook
coins from the selected tubes in the same way as described above.
Latched dispense will continue on each tube until each tube reaches
its safe coin level.

Setting Prices
The main principle of price teach is that selections will have their
prices set to the accumulated credit value. To use this mode:
1 Press the mode key on the keypad
2 Press key C. Any stored credit will be cleared and a
time-out period of 45 seconds will start. The time-out
period restarts after every accepted coin.
3 Enter coins through the acceptor until the value of the
price to be set has been reached. The value of any coins
entered will be accumulated as credit and will be
displayed on the credit display, if fitted.
4 Press the vend button on the machine corresponding to
the selection price. The price has now been set.
5 Press key C on the keypad to return to normal operation.
Coins to the value of the price set will be returned. If you
do not press the C key, then 45 seconds after the last
coin was entered, the unit will automatically return to
normal operation and credit will be returned.
The above stages can be repeated for any selection you wish to
change the price of. If a number of selections are required to be set
to the same price you only need to accumulate the credit value
once. You can then press the appropriate selection buttons on the
machine. If more than one price has to be set then accumulate the
lowest credit value first, set the price, and then add further coins to
the next highest value and set that price etc.
Note: Prices of 0 cannot be set.

On Executive and BDV variants, the prices are not normally held in
the changegiver and are therefore inaccessible to this form of
update unless price holding mode is enabled via the MEI Route
Alpha 250 Terminal, and the vending machine is able to support
price holding operation.

14 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Automatic Tube Float
To refill the coin tubes (float up) to their pre-programmed float levels
follow the instructions below.
1 Press the mode key on the keypad.
2 Press key A. Any stored credit will be cleared and a
time-out period of 45 seconds will start. The time-out
period restarts after every accepted coin.
3 Enter coins through the acceptor. The changegiver will
automatically accept only the amount of coins needed to
reach the required float level in that tube. Any
subsequent coins will be rejected. Any coins entered will
be accumulated as credit and will be displayed on the
credit display, if fitted.
4 Press key A on the keypad, it will clear any credit and
return to normal operation.
NOTE: When the tube is empty, the first coin may pass straight
through. If this occurs, remove the coin from the machine return cup
and put it back directly into the tube using the manual fill facility as
described earlier.
You can also reset the float levels using the MEI Route Alpha 250
terminal.
Coins can be filled above the pre-set float level in each tube outside
of the product. When the cassette is refitted and the dispense keys
are pressed, coins will stop dispensing when each tube reaches its
safe coin level. The changer can then be floated in the normal way.

Automatic Tube Inventory


This function allows you to automatically dispense (i.e. float down)
all excess coins from each of the tubes. Change coins continue to
be routed to the tubes rather than the cashbox when the preset float
level has been reached.
1 Press the mode key.
2 Press key A followed by key C.
All coins above the preset float level will automatically dispense
from the tubes, and will stop when the pre-programmed float level
has been reached.

©, MEI., 1997. 15
CashFlow 560 changegiver Product Maintenance Handbook
Resetting the Tube Counts
You can force the tube counts to be set to their pre-programmed
float levels. This should be done if the coin storage cassette has
been manually filled to the preset float levels and then fitted to the
changer.
To avoid inadvertent resetting of the tube counts this function can
only be enabled if the changegiver is in the float mode.
1 Press the mode key.
2 Press key A followed by key B. The tube counts are now
reset to their pre-programmed float levels and the
changegiver exits the float mode.
Under no circumstances should the mode key and the A and B keys
be pressed if the low level sensor is uncovered.
Note: If the changegiver is not in the float mode before pressing the
reset key then the function will be ignored and the keypad will revert
to its normal mode.

Cancelling Credit
If you have been testing or resetting the changer outside of a shifted
mode you may accumulate credit in real money terms. To cancel
any credit, press the mode key once followed by the A key twice.

Key Pad Function Summary

= Mode key

Dispensing Coins A or B or C or D

Setting Prices + C

Floating Tubes + A

Re-Setting Tube Counts + A + B

Automatic Tube Inventory + A + C

Resetting Dispenser Arms +


Cancelling Credit + A + A

16 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
VIA MEI ROUTE ALPHA 250 TERMINAL

With a MEI Route Alpha 250 terminal you can re-configure any of
the functions available for a particular product. The terminal is
connected to the acceptor via a six way connector which plugs into
the front of the acceptor.

The terminal is used to check or change certain data which affects


the way the changegiver operates. The data is held in addresses.
Each address has a unique number which identifies the feature you
wish to read or change e.g. if you want to change from single vend
to multi vend then you need to go to address number 226 and put in
a 1 (single vend is a 0).
The following pages will explain how to access and change the data
in certain addresses. At the end of this section there is a list of
addresses and the relevant values. Particular reference should be
made to the symbols in this section which indicate the applications
(i.e. electromechanical, Executive, BDV and MDB) for which each
address is appropriate.

©, MEI., 1997. 17
CashFlow 560 changegiver Product Maintenance Handbook
KEY FUNCTIONS


RESET
DISPLAY

ENTER
UP
LEFT RIGHT

DOWN

Reset Key: used to reset all modes and to initialise any settings that
you have changed. If the reset key is pressed while an address is
being updated then the address may not be updated. The reset key
must be pressed to store the changes that you have made.
Up Key: used to increase the value displayed on the screen.
Down Key: used to decrease the value displayed on the screen.
Left Key: used to scroll the display to the left when a large number
is being accessed that cannot be fully displayed on the screen.
Right Key: used to scroll the display to the right when a large
number is being accessed that cannot be fully displayed on the
screen.
Enter Key: used to change between the address and data displays.
Other Facilities of the Terminal
The terminal has several features to speed up its use. This includes
the ability to scan at a higher speed with the keys auto repeating, to
automatically roll over from its highest to lowest address and to
inform the operator should a communication error occur.
Should you need to know which version numbers of the software is
used in the changegiver the UP key is pressed while the terminal is
in reset mode. The terminal will firstly display the acceptor HI2 node
address, if the UP key is pressed again the acceptor software
version number will be displayed. Pressing the UP key again will
display the acceptor eeprom number and if pressed again the
acceptor configuration code. Pressing the RIGHT key will display
the changegiver’s software number
To return to normal operation press the RESET key.

18 ©, MEI., 1997.
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Auto Repeating Keys
If either the UP or DOWN keys are kept pressed they automatically
repeat. The repeat speed of the key increases the longer the key is
held down.
Double Click Hotkeying
If a key is doubled clicked (pressed twice in quick succession) then
this causes the address number to increment by a larger amount.
e.g. if the user starts at address number 1 then double clicks the UP
key, the address will jump to 40, double click again the address will
jump to address 100 etc. This is useful as the addresses used for
the changegiver start at address 200. You can also double click the
DOWN key to decrement by larger amounts.

USING THE TERMINAL


As soon as the terminal is connected to a changegiver it powers up
and interrogates the product.
The terminal display will clear and briefly show a message that
indicates the version of software in the terminal. A display of [0 1.0]
means software with a version number of 1.0 is fitted in the terminal.

Power up message Software version = 1.0

After a few seconds the display will show the number [1.] or [1.-]. Not
all configuration items are applicable to every product but all the
address values are shown on the display. If the value for the
address is applicable to the product a dash will be present at the far
right position on the display. The value can then be accessed and
changed if required.

No dash displayed
Address is not accessible
for this product

Dash is displayed Address


is therefore accessible

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The basic operation to alter the information held in an address is:
1 Connect the terminal to the CashFlow product.
2 Wait for the terminal to power up correctly.
3 Select the address by using the UP and DOWN keys.
4 Examine the data by pressing the ENTER key.
5 Alter the data value by pressing the UP or DOWN keys
until the new value has been reached.
6 Press the ENTER key to return to displaying addresses.
7 Press the RESET key to initialise the new value.
When the terminal is displaying values stored at addresses, no
decimal point will be displayed.
If an error occurs with the communication between the terminal and
the changegiver the display will show an error message of four half
height zeroes.

Error message

This message will stay on the display. Pressing the RESET key may
clear the fault. The display will then revert to showing the current
address. If the error occurred while updating an address then the
value of that address should be checked as it may not have been
updated correctly. If, after pressing the RESET key, the fault
remains the error message will stay and you need to return the
terminal for repair.
As the screen is capable of only displaying four digits at any one
time the number displayed on the screen can be scrolled if it is
greater than 9999 by using the LEFT and RIGHT keys. The left or
rightmost digit will flash indicating an extra digit can be examined by
use of the scrolling keys e.g. Value is 12345
press RIGHT key

flashing press LEFT key flashing

20 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
VISUAL AUDIT

0333
3056
4
1578
4700
1 R1

Function Expansion Module

Visual Audit can be obtained, from the electro-mechanical and


Executive products only, when an audit function expansion module
(FEM) is installed as an accessory on to the Control PCB.
Data can be viewed with the use of a Route Alpha 250 terminal and
the process for using this method follows below. Data is also
available via a MEI® hand-held printer which can be accessed
through an interface loom from the changegiver, through a DEX/
UCS jack-plug connected to a MEI® MEQ terminal, or from an infra-
red optical interrogation point in the side of the machine, also using
the MEQ terminal.

MEI® Hand-Held Printer


MEI® MEQ Terminal

Visual Audit Interrogation


The Route Alpha 250 terminal display may not be able to show all
details for each address. In order to ensure that all data has been
read two quite separate addresses must be interrogated, one
consisting of the least significant (ls) digits, and the other the most
significant (ms) digits of the data.
To convert these two readings to a single audit value the (ms) value
shown must be multiplied by 65536 and the (ls) figure added to the
result.

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The following process should be followed to use the Route Alpha


250 terminal for retrieval of data:

• Firstly select the required address using the Up and


DOWN keys.
• Press ENTER to display the contents of the address. If
the value exceeds four digits the LEFT and RIGHT
keys are used to scroll the display left or right.

EXAMPLE. (To read the Cash In Tubes value)


• Select address 900
• Press ENTER to display the (ls) value, (e.g 54919)
• Press ENTER to return to address mode
• Press UP to select address 901
• Press ENTER to display the (ms) value, (e.g. 18)
• Multiply (ms) value by 65536 (18 x 65536 = 1179648)
and add (ls) value. (1179648 + 54919 = 1234567)

NOTES
All values are displayed on the terminal with no decimal point.

In order to reset the interim values address 999 must be used,


ensuring that it is set to 9.

All values displayed will be in the range of 0 - 65535.

The relevant addresses for the Route Aplha 250 terminal in the
following list are 900-999.

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Route Alpha 250 Address Applications


The symbols below appear on the following pages together with
most of the following Route Alpha 250 address numbers. They can
be used as an aid to indicate which variety of product that each
address is used with.
Where no symbol is used this address applies to 4 price electro-
mechanical products only.

✖ = Address used with 4 price and Executive only

✙ = Address used with 4 price, Executive and BDV only

▲ = Address used with 4 price, Executive, BDV and MDB

■ = Address used with 4 price and BDV only

✔ = Address used with Executive and BDV only

✸ = Address used with BDV only

◆ = Address used with MDB only

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Addresses and Values
The table below shows you the address of each item that can be re-
configured and their possible values.

Parameter

Meaning
Address

Range
0 = coin
✙ Coin types 1 - 12 0-2 1 = value token
21 - 32 2 = vend token
✙ maximum credit 4 price,
Maximum credit 0-65,535
200 maximum change BDV

Prices 1 - 4 0-65,535 value of prices 1 - 4
201-204
Prices 5 - 25

(When audit FEM 0-65,535 value of prices 5 - 25
205-225
fitted only)
✙ 0 = single vend
Single/Multivend 0 -1
226 1 = multivend
✙ 0 = escrow allowed
Escrow return inhibit 0 -1
227 1 = escrow inhibited
0 = blocker reset
1 = delayed blocker reset
(30ms)
Reset mode 2 = delayed blocker reset
0-4
228 (Electromech only) (200ms)
3 = blocker hold reset
4 = after escrow accept
signal
Coin inhibit, coins 1-4 0 = no coins inhibited
1 = inhibit coin 1
▲ for multiple coin 2 = inhibit coin 2
0 -15
229 inhibit,add together 4 = inhibit coin 3
e.g. 1 + 8 = 9 so coins 8 = inhibit coin 4
1 & 4 are inhibited
0 = no coins inhibited
1 = inhibit coin 5

Coin inhibit, coins 5-8 0 -15 2 = inhibit coin 6
230
4 = inhibit coin 7
8 = inhibit coin 8

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Parameter

Meaning
Address

Range
0 = no coins inhibited
1 = inhibit coin 9
▲ Coin inhibit,
0 -15 2 = inhibit coin 10
231 coins 9 -12
4 = inhibit coin 11
8 = inhibit coin 12
Exact change inhibit 1 = coin 1
✙ group 2 = coin 2
0 -15
232 4 = coin 3
Inhibit coins 1 - 4 8 = coin 4
Exact change inhibit 1 = coin 5
✙ group 2 = coin 6
0 -15
233 4 = coin 7
Inhibit coins 5 - 8 8 = coin 8
Exact change inhibit 1 = coin 9
✙ group 2 = coin 10
0 -15
234 4 = coin 11
Inhibit coins 9 - 12 8 = coin 12
✙ delay in 1 second steps
Change delay 0 - 255
235 255 = infinite delay
Exact change

equation 0 - 15 1/2/4/8 = tubes A/B/C/D
236
part1
Exact change

equation 0 - 15 1/2/4/8 = tubes A/B/C/D
237
part 2
✔ 0 = do not hold price
Price hold 0-1
238 1 = hold price
✙ 0 = do not display price
Price display options 0 -1
239 1 = display price

Coin scaling factor 0 - 250
240

Decimal point position 0-3 decimal point position
241
✙ Overpay inhibit 0 = overpay allowed
0 -1
242 options 1 = overpay Inhibited

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Parameter

Meaning
Address

Range
✙ Clear overpay inhibit 0 = cleardown allowed
0 -1
243 options 1 = cleardown Inhibited
✙ 0 = keypad enabled
Keypad inhibit options 0 -1
244 1 = keypad inhibited
✙ Price teach inhibit 0 = price teach allowed
0 -1
245 options 1 = price teach inhibited
Fast sense options 0 = normal
246 0 -1
(Electromech only) 1 = fast sense
▲ Auto tube inventory 0 = float down disabled
0 -1
247 options (float down) 1 = float down enabled
▲ Tubes A - D number of coins in a tube to
0 - 255
251-254 float level options be floated to
▲ Tubes A - D number of coins in a tube
0 - 255
261-264 full count options that activate the full sensor
▲ Tubes A - D number of coins in a tube
0 - 255
271-274 low count options that activate the low sensor
minimum number of coins
▲ Tubes A - D that must be left in a tube
0-7
281-284 safe count options (this number is multiplied by
2 in the changegiver)
coin number 0 = no coin
1st coin type in tubes
▲ (taken from coinset label
A -D 0 - 12
291-294 reading from left to right and
(ref. addresses 21-32)
top to bottom)
2nd coin type in tubes

A-D 0 - 12 coin number, 0 = no coin
301-304
(ref. addresses 21-32)
▲ Value of coins in
0-65,535 value of coins in all tubes
310 tubes READ ONLY
Tubes A - D current
▲ current number of coins in
coin count 0 - 255
311-314 tube
READ ONLY
▲ value of coins 1 - 12 0-65,535
321-332

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Parameter

Meaning
Address

Range
tubes 1/2/4/8 = A/B/C/D
▲ Full sensor errors
0 - 255 128 = Post gate strobe
340 READ ONLY
errors
▲ tubes A/B/C/D
Tube dis-abled data 0 - 31
341 READ ONLY
1 = errors in page 0
▲ EEPROM errors (i)
2 = errors in page 1
342 data 0 - 15
4 = corrupt audit FEM
READ ONLY
8 = audit FEM removed
1 = incorrect configuration
version
EEPROM errors (ii)
▲ data 0 - 15
2 = audit FEM present but
343 not initialised
READ ONLY
4= undefined
8 = internal write error
1 = coinset code error
Operational errors (i)
▲ data 0 - 15
2 = acceptor error
344 4 = HII hardware error
READ ONLY
8 = HII transmit error
▲ Operational errors (ii) 1= coin cassette removed
345 data 2=protocol A receive error
0 - 15
READ ONLY 4=protocol A transmit error
8 = cashbox full error
1 = audit timed out
✸ BDV errors (i) options
0 - 15 2 = vmc timed out
346
4 = cpc timed out
1 = audit incompatible

BDV errors (ii) options 0 -15 2 = vmc incompatible
347
4 = cpc incompatible
▲ Reset error flags
0-1
0 = do not reset
349 options 1 = reset error flags
✖ Audit module - VMC
0-65,535 vending machine ID
360 identification code
0 = English
Audit module - 1 = French

printout language 0-4 2 = German
361
options 3 = Dutch
4 = Spanish

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Parameter

Meaning
Address

Range
0 = basic
1 = basic + interim vend
✖ Audit module -
0-2 report
362 printout type options
2 = basic + interim vend +
free vend report
✖ Audit module - limit details on printout to
0 - 25
363 printout product limit first few specified price lines
✖ Audit module - day of installation into the
1 - 31
364 installation day machine
✖ Audit module - month of installation into the
1 - 12
365 installation month machine
✖ Audit module - year of installation into the
0 - 99
366 installation year machine
amount added to credit
✸ Discount award
0 - 9999 when the vended value
380 options
exceeds the discount trigger
if vended value exceeds this
✸ Discount trigger
0 - 9999 value then the award will be
381 options
added to the system credit

Link Master ID 0 - 9999 ID code of link master node
382
Exact change offset additional setting allows a
✸ (Used in conjunction more advanced warning to
0 - 15
383 with addresses be given of the exact
271-274) change requirement
maximum coin credit that

Max coin credit 0-65,535 can be accepted by the
384
changegiver
✸ 0 = audit unit is not BDV,
Audit unit is BDV 0-1
385 1 = audit unit is BDV
✸ 0 = VMC is not BDV,
VMC unit BDV 0-1
386 1 = VMC is BDV
Cashless payment
✸ 0 = CPC is not BDV,
controller (CPC) unit 0-1
387 1 = CPC is BDV
is BDV

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Parameter

Meaning
Address

Range
✸ Card revaluation 0 = revaluation not allowed,
0-1
388 allowed 1 = revaluation allowed
✸ 0 = not fitted,
Audit unit fitted 0-1
389 1 = audit unit fitted

VMC unit fitted 0-1 0 = not fitted, 1 = VMC fitted
390

CPC unit fitted 0-1 0 = not fitted, 1 = CPC fitted
391
✸ BDV exact change 0 = normal, 1 = use BDV
0-1
392 equation exact change equation
✸ Audit initialisation 0 = initialisation not required
0-1
393 required 1 = initialisation required
0 = coin
◆ MDB changegiver
0-2 1 = value token
421-432 coin types 1 - 12
2 = vend token
✙ number of bill supported bt
Number of bills 0 -15
600 BVI
bill value 1 in real currency

Value of bill 1 0-65535 units. Bill values should be
601
in equal/ascending order
bill value 2 in real currency

Value of bill 2 0-65535 units. Bill values should be
602
in equal/ascending order
bill value 3 in real currency

Value of bill 3 0-65535 units. Bill values should be
603
in equal/ascending order
multiplier required to
✙ convert number of credit
Bill scaling factor 0-65535
611 pulses received by the BVI
to real currency units
value = sum of codes where

Bill default inhibit map 0 -7 1/2/4 = lowest / middle /
612
highest bill inhibit
value = sum of codes where
✙ Bill exact change
0 -7 1/2/4 = lowest / middle /
613 inhibit map
highest bill inhibit

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Parameter

Meaning
Address

Range

Cash in tubes (ls) 0-65535 visual audit
900

Cash in tubes (ms) 0-65535 visual audit
901
✖ Value of cash sales
0-65535 visual audit
902 interim (ls)
✖ Value of cash sales
0-65535 visual audit
903 interim (ms)
✖ Number of cash sales
0-65535 visual audit
904 interim (ls)
✖ Number of cash sales
0-65535 visual audit
905 interim (ms)

Value of cash in (ls) 0-65535 visual audit
906

Value of cash in (ms) 0-65535 visual audit
907

Cash to cash-box (ls) 0-65535 visual audit
908
✖ Cash to cash-box
0-65535 visual audit
909 (ms)

Cash to tubes (ls) 0-65535 visual audit
910

Cash to tubes (ms) 0-65535 visual audit
911

Dispensed cash (ls) 0-65535 visual audit
912

Dispensed cash (ms) 0-65535 visual audit
913
✖ Manually invented
0-65535 visual audit
914 cash (ls
✖ Manually invented
0-65535 visual audit
915 cash (ms)

Overpay (ls) 0-65535 visual audit
916

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Parameter

Meaning
Address

Range

Overpay (ms) 0-65535 visual audit
917
✖ Exact change vend
0-65535 visual audit
918 value (ls)
✖ Exact change vend
0-65535 visual audit
919 value (ms)
✖ Value of cash
0-65535 visual audit
920 manually filled (ls)
✖ Value of cash
0-65535 visual audit
921 manually filled (ms)
✖ Value of free sales
0-65535 visual audit
922 interim (ls)
✖ Value of free sales
0-65535 visual audit
923 interim (ms)
✖ Number of free sales
0-65535 visual audit
924 interim (ls)
✖ Number of free sales
0-65535 visual audit
925 interim (ms)

Printout number (ls) 0-65535 visual audit
926

Printout number (ms) 0-65535 visual audit
927
✖ Last printout number
0-65535 visual audit
928 (ls
✖ Last printout number
0-65535 visual audit
929 (ms)
✖ Value of cash sales
0-65535 visual audit
930 total (ls)
✖ Value of cash sales
0-65535 visual audit
931 total (ms)
✖ Number of cash sales
0-65535 visual audit
932 total (ls)
✖ Number of cash sales
0-65535 visual audit
933 total (ms)

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Parameter

Meaning
Address

Range
✖ Value of free sales
0-65535 visual audit
934 total (ls)
✖ Value of free sales
0-65535 visual audit
935 total (ms)
✖ Number of free sales
0-65535 visual audit
936 total (ls)
✖ Number of free sales
0-65535 visual audit
937 total (ms)
✖ Value of bills in total visual audit (when used with
0-65535
938 (ls) Bill Validator Interface)
✖ Value of bills in total visual audit (when used with
0-65535
939 (ms) Bill Validator Interface)
✖ Interim value of bills visual audit (when used with
0-65535
940 (ls) Bill Validator Interface)
✖ Interim value of bills visual audit (when used with
0-65535
941 (ms) Bill Validator Interface)
✖ Value of vend token
0-65535 visual audit
942 sales (ls)
✖ Value of vend token
0-65535 visual audit
943 sales (ms)

946-966 Interim of products
0-65535 visual audit
(Evens 0-10 (ls)
only)

947-967 Interim of products
0-65535 visual audit
(Odds 0-10 (ms)
only)
must be set to 9 to cause
999 Interim reset address 0-65535
interims to be reset

32 ©, MEI., 1997.
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DIAGNOSING TERMINAL PROBLEMS

SYMPTON CAUSE SOLUTION


Terminal displays an Communications error Press RESET
error message at
power up

Terminal displays an Communications error Repeat last


error message when between terminal and operation
changing from product or the terminal
address to data does not recognise the
mode or vice versa product it has been
connected to

Terminal powers up The product is not Requires a


correctly but no compatible with the different
addresses are terminal terminal/
accessible software

Terminal does not Bad connections or Check


power up Faulty cable connections at
either end of
lead. Replace
lead

Terminal powers up Faulty key Use the self


but one of the keys test feature.
does not work If the key is
faulty send unit
for repair

Faulty Route Alpha 250


Non standard Send unit for
terminal
characters printed on repair
display

©, MEI., 1997. 33
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Testing the Terminal
It is possible to test all the features of the terminal itself by putting
the unit into a special test mode. To enter the test mode hold the
ENTER key pressed when powering the unit up. The display will
initially show three digits indicating the result of an automatic on
board test. The display format is:

[<BUSY state> <DATA state> <AUTO TEST result>] where


<BUSY state> = current state of BUSY line, 0 = low, 1 = high
<DATA state> = current state of DATA line, 0 =low, 1=high
<AUTO TEST result> = result of automatic test
0 = Pass
1 = BUSY line error
2 = DATA line error
3 = BUSY and DATA line errors
Pressing the ENTER key activates the next stage of test.
The LCD is tested by displaying a pattern of four identical digits on
the display. The digits alter every 1/2 second and the display should
be examined to check all the digits are formed correctly.
Display will show:
[0000], [1111], [2222], [3333], [4444], [5555], [6666], [7777], [8888],
[9999], [----], [oooo], [ ], [....].

Pressing the ENTER key activates the next stage of test.


The terminal keys are checked next. A single number is shown on
the display indicating what key was pressed last. Display shows:
[ 0] No key pressed
[ 1] UP key pressed
[ 2] RIGHT pressed
[ 3] DOWN key pressed
[ 4] LEFT key pressed
[ 5] ENTER key pressed

This is the last test and the RESET key must be pressed to restart
the terminal in normal operational mode.
34 ©, MEI., 1997.
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REPLACING MODULES
Before removing any module from the changegiver make sure the
machine is switched off. Take care when dis-assembling the
product as there are some parts containing static sensitive devices.

REMOVING THE COIN STORAGE CASSETTE


1 Squeeze together the blue tabs between the thumb and
forefinger.
2 Swing the coin storage cassette forwards and unhook it
with a careful upwards and outwards pull.
Take care not to damage the dispense arms at the bottom when
removing.

Blue tabs

Float Indicators
(can be moved
manually)

Coin Storage
Cassette

©, MEI., 1997. 35
CashFlow 560 changegiver Product Maintenance Handbook
REFITTING THE COIN STORAGE CASSETTE
Before refitting the cassette it is recommended that the machine is
switched on and the mode button on the keypad pressed twice. This
will park the dispense arms to their correct positions automatically
for you. If the machine is switched off, position the dispense arms
manually by carefully pulling them forwards.

Dispenser Arms

Dispenser Arms
should be seen
here after refitting

After refitting the cassette you should be able to see the ends of the
dispense arms for tubes B, C, and D through the bottom of the
cassette. The dispense arm for tube A does not come as far forward
and therefore cannot be seen with the cassette fitted.

36 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING COIN TUBES
You can replace any of the coin tubes.
NOTE: If you are changing the tube type or the tube positions then
you must check and change if necessary the data in the following
addresses, using the MEI Route Alpha 250 terminal.
251-254 Tubes A-D, Float level options
261-264 Tubes A-D, Full count options
271-274 Tubes A-D, Low count options
281-284 Tubes A-D, Safe count options
291-294 1st coin type in tubes A-D
301-304 2nd coin type in tubes A-D
1 Remove the coin storage cassette.
2 Unscrew the three screws on the front of the
cassette.The coin tubes are held in place by the prism
housing.
3 With the back of the cassette facing you, prise the prism
housing out of its retaining slots. Gently ease the
retaining slot away from the clip on the prism housing.
This may take a small amount of force.
Prism
Screws Housing

Retaining
Slot

Front View of Cassette Rear View of Cassette


The coin tubes are now accessible and can be removed.
There are thirteen different sizes of tube available. A list of the coin
sizes that will fit into each tube is shown at the end of this section.
The tubes can be identified by a number moulded on each one in
the range 0 - 7. Between most numbers are variations designated

©, MEI., 1997. 37
CashFlow 560 changegiver Product Maintenance Handbook
with a .5 number (i.e. 5.5). The largest bore of tube has the lower
number,( i.e. 0 is the largest, 7 is the smallest).
If you are removing or replacing more than one coin tube make a
note of the positions they are in. This ensures the correct tube
number is refitted in the correct position when re-assembling.
4 Lift the coin tube upwards, it will slide out. Take care not
to touch the low level sensor mirrors that you can now
see on the cassette, fingerprints will impair
performance.

Cassette

Tube Locating
Points
Low Level Sensor
Mirror

To replace the tube, simply slide back into position. There are
locating points on the cassette for each tube.
NOTE: Although the cassette holds four tubes there are some
limitations on the possible combinations. At the end of this section
there is a table showing the possible options.

38 ©, MEI., 1997.
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Removing the Designators
There are eight different size of designator. One designator is fitted
at the bottom of each tube in the cassette. They are colour coded
and identified by a letter on each one in the range A - H. The size of
designator fitted is determined by the thickness of the coin which is
to be routed to that tube. A list of the designators and coin
thicknesses are shown at the end of this section as well as a table
showing the possible designator and tube options. All designators
can be fitted in any position.
The designators are held in place by two clips which locate under
the base of the cassette.
1 Remove the tubes as described in the previous pages.
2 Lift the back of the designator and pull forwards out of
the cassette. You may find it easier to use a small
screwdriver to lift the designator clips.

Designators

©, MEI., 1997. 39
CashFlow 560 changegiver Product Maintenance Handbook
TUBE POSITIONS
Possible tube combinations in the cassette.

Tube Position A Position B Position C Position D


0 ✘ ✔ ✘ ✘

1 ✘ ✔ ✘ ✘

2 ✘ ✔ ✔ ✔

2.3 ✘ ✔ ✔ ✔

2.5 ✘ ✔ ✔ ✔

3 ✘ ✔ ✔ ✔

3.5 ✔ ✔ ✔ ✔

4 ✔ ✔ ✔ ✔

4.5 ✔ ✔ ✔ ✔

5 ✔ ✔ ✔ ✘

5.5 ✔ ✔ ✔ ✘

6 ✔ ✘ ✔ ✘

6.5 ✔ ✘ ✔ ✘

7 ✔ ✘ ✔ ✘

40 ©, MEI., 1997.
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COIN SIZES FOR EACH TUBE

Min Coin Max Coin


Tube No Part No
Diameter Diameter
0 mod 101810002 31.01 32.50
1 140164001 29.21 31.00
2 101825001 27.81 29.20
2.3 705970001 26.91 27.80
2.5 169494001 26.10 26.90
3 101836002 24.51 26.00
3.5 169509001 23.21 24.50
4 101849002 21.61 23.20
4.5 169512001 20.76 21.60
5 101852002 19.51 20.75
5.5 169525001 18.61 19.50
6 101865002 18.11 18.60
6.5 169538001 16.70 18.10
7 101878002 15.00 16.69

©, MEI., 1997. 41
CashFlow 560 changegiver Product Maintenance Handbook
TUBE & DESIGNATOR COMBINATIONS

AUSTRALIAN COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

A 15 6 111
5 Cent 5.5 F
C 15 6 111

10 A 11 2 80
3.5 E
Cent D 10 2 80

20 C 9 2 60
2 C
Cent D 8 2 60
50 0 C B 8 2 55
Cent Modified

1 B 7 2 54
3 C
Dollar D 7 2 54
A 7 4 48
2
5 B B 7 4 48
Dollar
C 7 4 48

42 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

FRENCH COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

A 14 2 98
10
5 F B 13 2 98
Cent
C 14 2 98
A 14 2 95

20 B 13 2 95
3.5 F
Cent C 14 2 95
D 13 2 95

50 A 10 2 73
5.5 D
Cent C 10 2 73
A 11 2 80

I B 11 2 80
3.5 E
Franc C 11 2 80
D 10 2 80
B 11 2 76
2
2.5 E C 11 4 76
Franc
D 10 2 76

5 B 9 2 62
2 C
Franc D 8 2 62

10 B 9 2 63
4 C
Franc D 9 2 63

©, MEI., 1997. 43
CashFlow 560 changegiver Product Maintenance Handbook

GERMAN COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

5 A 12 2 86
6 E
Pfennig B 12 2 86
A 12 2 81

10 B 11 2 81
4 E
Pfennig C 12 4 81
D 11 2 81
A 13 2 92
50
5 E B 12 2 92
Pfennig
C 13 2 92
A 11 2 79

I B 11 2 79
3.5 E
D Mark C 11 2 79
D 10 2 79
B 10 2 77
2
2.5 E C 11 2 77
D Mark
D 10 2 77

5 B 9 2 50
2 D
D Mark C 9 2 50

Note:
2DM - preferred route is position D.
5DM - Maximum float level should be limited to 50 coins.

44 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

ITALIAN COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

50 Lira B 10 2 71
3 D
Old D 9 2 71

50 Lira A 11 2 78
New 7 D C 11 2 78
100 B 9 2 70
Lira 2 D
Old C 10 2 71

100 A 11 2 77
Lira 6 D
New C 11 2 78

A 12 2 86

200 B 12 2 86
3.5 D
Lira C 12 2 86
D 11 2 88
500
3 D D 9 2 70
Lira

©, MEI., 1997. 45
CashFlow 560 changegiver Product Maintenance Handbook

NEW ZEALAND COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

10 A 12 2 80
3.5 E
Cent D 10 2 81
20
2 C C 9 4 59
Cent
50 Modified
C B 9 4 57
Cent 0
A 8 2 52
I Dollar 4 B
D 7 2 50

46 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

SPANISH COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

5 A 11 2 98
Peseta 4 D
Old B 11 2 98

5
Peseta 6.5 E A 12 2 83
New
25 B 9 2 68
Peseta
2.5 D
Old C 10 2 68
1957-80
25 B 9 2 68
Peseta
2.5 D C 9 2 68
Old
1980-90 D 9 2 70
25
Peseta 5.5 B 9 2 67
D
New
1990 on 5 C 10 2 68

A 7 2 48

100 B 7 2 48
4 B
Peseta C 7 2 48
D 6 2 48

©, MEI., 1997. 47
CashFlow 560 changegiver Product Maintenance Handbook

UNITED KINGDOM COINSET

Low Min Full


Tube
Coin Designator Positions Count Safe Count
No
Count

A 12 2 95
1penny 5 F B 12 2 95
C 12 2 95
B 9 2 75
2 pence 3 E C 10 2 75
D 9 2 75
A 11 2 84
5 pence 6.5 E
C 11 2 84
A 10 2 76

10 B 9 2 76
3.5 D
pence C 10 2 76
D 10 2 76
A 10 4 81

20 B 10 4 81
4.5 E
pence C 10 4 81
D 9 4 81
B 10 4 73
50
pence 2.3 E C 10 4 73
(new)
D 10 4 73
A 6 2 38
B 6 2 38
1 pound 4 B
C 7 2 38
D 6 2 38

Note:
1p - preferred route is position A
5p - preferred route is position A

48 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
DESIGNATOR AND COIN THICKNESS

Nominal
Minimum Coin Maximum Coin
Designator Designator
Thickness Thickness
Thickness
A (RED) 1.0 3.01 3.60

B (ORANGE) 1.55 2.51 3.00

C (YELLOW) 2.05 2.01 2.50

D (GREEN) 2.48 1.56 2.00

E (BLUE) 2.80 1.31 1.55

F (VIOLET) 3.05 1.10 1.30

ADDING A NEW COIN


If you have added a new coin to the coinset you must establish and
reset the following addresses using the MEI Route Alpha 250
terminal;
Tube Low Counts - addresses 271 - 274
Minimum Safe Counts - addresses 281 - 284
Tube Full Counts - addresses 261 - 265
Float Level Counts - addresses 251 - 254
Where uncertain as to the correct settings of addresses contact your
Regional MEI Technical Support for further details.

©, MEI., 1997. 49
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE ACCEPTOR
1 Remove the coin storage cassette as shown in the
previous pages.
2 Unlatch the acceptor by pressing down on the blue
acceptor release catch with a small screwdriver.
3 Disconnect the acceptor loom which is plugged in to the
rear of the acceptor.
4 Ease the acceptor/separator module forwards and down
until it is free of the catch and rests on the locating pins.
5 Lift the separator out of the retaining slots on the spine.

Acceptor
Loom
Acceptor
Release Catch

Acceptor/Separator

REFITTING THE ACCEPTOR


1 Place the acceptor/separator in the retaining slots.
2 Plug in the acceptor loom.
3 Push the acceptor back to its upright position making
sure the acceptor loom is looped upwards. You will hear
the acceptor click into place against the release catch.

50 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE DISCRIMINATOR BACK COVER
NOTE: After removing the back cover the discriminator PCB is
exposed and normal anti static precautions should be taken to avoid
damaging the PCB or any parts associated with it. Also, the lid of the
discriminator is now free to open, and disengage the hinge spring.
1 Remove the coin storage cassette and the acceptor /
separator as shown in the previous pages.
2 Disconnect the separator looms from the rear of the
acceptor.

Separator
Looms

Rear View Acceptor / Separator

©, MEI., 1997. 51
CashFlow 560 changegiver Product Maintenance Handbook
The discriminator is held in the back cover by four clips.
Although there are no screws to be undone the discriminator is held
firmly in place by these four clips. Using a small screwdriver release
each of the clips in the order shown below.
Right Hand Clips

Clip 1

Clip 2

Clip 4

Clip 3

Left Hand Clips

52 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE SEPARATOR
1 Remove the coin storage cassette and the acceptor /
separator as shown in the previous pages.
2 Carefully disconnect the two looms which are attached
to the back of the acceptor. When removing the looms
be careful not to pull any wires out of their housings.
3 Gently release the bottom left hand clip and then the top
left hand clip. The third clip on the right hand side will
now release itself.
You may find it easier to release the clips from the reverse side but
still in the same order as above.

Front View showing


Left Hand Clips

Clips

Clip

Rear View showing


Right Hand Clips

©, MEI., 1997. 53
CashFlow 560 changegiver Product Maintenance Handbook
When refitting the separator, position the right hand clip first, then
the left hand clips. Make sure that all three clips are seated correctly
as it is possible to snap the separator into place without the clips
being fitted correctly. If this happens you may get coin jams.

REMOVING THE SEPARATOR SOLENOID BANK


1 Remove the separator from the acceptor.
2 The solenoid bank is held in position with a retaining
spring.
3 Squeeze together both sides of the spring, unhook and
bring forwards.
4 The spring is held in place at the bottom by two small
clips. Lift the spring up and over these clips.
5 Lift the solenoid bank from its resting position. Make a
note of the way the cable from the solenoids is routed.
Once removed, you will need to re-route this cable after
refitting a new solenoid bank.

Spring Clip

Solenoid Bank

54 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Removing the Top Level Sensor Assembly
1 Remove the separator from the acceptor.
2 The sensor assembly is held in position by two push in
clips. To release these clips push the assembly out from
the underside as shown in the diagram below. You will
need a fine screw driver or similar tool to fit the access
holes.

Top Level Sensor


Assembly

Access Points

©, MEI., 1997. 55
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE ACCEPT GATE
1 Remove the acceptor/separator.
2 Detach the separator from the acceptor.
3 Remove the back cover from the discriminator. Please
observe the instructions as shown in the section on
removing the discriminator from the back cover.
The accept gate is held in the acceptor via three clips.

Clip 1

Clip 3

Clip 2

4 Holding the discriminator in one hand release clips 1


and 2 by squeezing the accept gate together while at the
same time pulling the gate gently towards you.
5 You can now bring the accept gate forwards and ease
out of clip 3.
When replacing the accept gate make sure that all three clips are
aligned before pushing back into place.
56 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE DISPENSER
1 Remove the coin storage cassette as shown in the
previous pages.
2 Remove the function expansion module (FEM) cover by
releasing the retaining clip, located in its lower right
hand corner, and lifting off.
3 Unplug the dispenser loom which you can now access.
4 Release the clips holding the dispenser to either side of
the spine.
5 Slide the dispenser out.
You may find it easier to remove the dispenser by laying the
changegiver flat after removing the coin storage cassette.

FEM

Dispenser Clips

©, MEI., 1997. 57
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE DISPENSE ARMS
.

Baseplate
Release Clips

When the base plate has been removed the dispense arms are
accessible. The dispense arms are marked A to D and correspond
to the four tube positions A to D.
Each arm is retained in position using a small red insert. These must
first be carefully extracted and replaced afterwards.
You will see above the dispense arm in tube position D that there is
another plastic moulding, this is the scavenger arm. This arm is
used for dispensing coins from the tube in position D.
1 Remove the dispenser from the spine.
2 Remove the dispenser base plate by releasing the two
retaining clips. Push the clips towards the back of the
dispenser and the base plate will drop down
3 Remove the dispense arms by squeezing either side of
the pivot point and lifting.
To remove dispense arm D, lift off the scavenger arm first.

58 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE KEYPAD AND TRANSFORMER
N.B. The transformer is replaced by a reservior
capacitor in CashFlow® 560 BDV and MDB products.
Remember to switch off the machine.
The keypad and its housing also provides protection for the
transformer assembly.
1 Remove the coin storage cassette and the acceptor as
shown in the previous pages.
2 Push the back of the cover flap downwards until it
latches in the open position.
3 Remove the fixing screw which you can now see under
the front edge of the cover flap.
4 Ease the keypad and cover towards you.
Push the cover flap here

Fixing Screw

When you have removed the cover you can access the transformer
assembly. The transformer is connected to the control board via two
looms. To remove it, disconnect the two looms and lift the
transformer out of its housing.
©, MEI., 1997. 59
CashFlow 560 changegiver Product Maintenance Handbook
REPLACING FUSES
The fuses are located on the control board, to access and replace
follow these instructions:
Make sure that all power has been switched off.
1 Remove the coin storage cassette and the acceptor as
shown earlier.
2 The fuse cover is on the left hand side. Push the cover
down and it will rest in an open position.
3 The fuses are now accessible. It is important to locate
the correct fuses in the right place.

3.15 Amp Fuse

1.6 Amp Fuse

Fuse
Cover

60 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE CONTROL BOARD
Although there are several variants of control board there are only
two physical sizes, short ( Executive, BDV and MDB ), or long ( 4
price and MDB 4 price/1 price). Generally, the connector positions
remain consistent across all variants.
In order to remove the control board all other modules need to be
removed first. When removing those modules connected to the
control board via looms or cables, make a note of the positions of
the connectors that each module is attached to. This will help when
re-assembling.
Turn the spine so that the rear is facing you. A screw is located to
the right of the lower keyhole. Once this is undone the back cover
can be removed by releasing the three clips as indicated by arrows
on the back cover. The control board can then be lifted off

Slide
Switch
Assy
Back PCB
Cover

4 Price Mode
Position
1 Price Mode
Position
Screw

4 PRICE/1 PRICE MODE SWITCH


(Multi-Interface Product only)
The multi-Interface product offers a mode switch which, in electro-
mechanical operation, allows a 4 price product fitted with a T4 loom
to be used in place of a 1 price product fitted with a T3 loom.
The mode switch is accessed behind the top flap of the keypad
cover, and is of the slide type. If the switch is set to the left the
product will be in 4 price mode and to the right in 1 price mode.

©, MEI., 1997. 61
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTORS (EXECUTIVE, BDV and MDB)
CON 16
CON 3
CON 8

CON 7
CON 1

CON 4

CON 5 CON 6

CON 11

Con 1 = Machine Interface/ Power


Con 3 = Transformer (primary). Applies to Executive only
Con 4 = Transformer (secondary). Replaced by a capacitor in BDV
and MDB applications
Con 5 = FEM (Function Expansion Module)
Con 6 = Acceptor. When connecting the loom to this connector the
blue edge to the cable must be on the left, and running to
the top of the PCB.
Con 7 = Protocol A / Serial Comms. Not applicable to MDB
Con 8 = Keypad
Con 11= Dispenser
Con 16 = Robust HII

62 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTORS (4 PRICE)
CON 3
CON 13

CON 16
CON 2
CON 12
CON 8

CON 1 CON 7

CON 4

CON 5
CON 6

CON 11

Con 1, 2 = Machine Interface / Power


Con 3 = Transformer (primary)
Con 4 = Transformer (secondary)
Con 5 = FEM (Function Expansion Module)
Con 6 = Acceptor. When connecting the loom to this connector the
blue edge to the cable must be on the left, and running to
the top of the PCB.
Con 7 = Protocol A / Serial Comms
Con 8 = Keypad
Con 11 = Dispenser
Con 12 = Display
Con 13 = Credit Relay
Con 16 = Robust HII
©, MEI., 1997. 63
CashFlow 560 changegiver Product Maintenance Handbook

CONNECTORS (MULT-IINTERFACE- MDB 4 PRICE/1 PRICE)

CONN 3 SLIDE SWITCH

CONN 17

CONN 2 CONN 16
CONN 12

CONN 1
CONN 8

CONN 4

CONN 5 CONN 6

CON 11

Conn’s 1 & 2 = Machine Interface / Power (Electro-mechanical)


Conn 3 = Transformer (primary)
Conn 4 = Transformer (secondary)
Conn 5 = FEM (Function Expansion Module)
Conn 6 = Acceptor. When connecting the loom to this connector the
blue edge of the cable must be on the left, and running to
the top of the PCB.
Conn 8 = Keypad
Conn 11 = Dispenser
Conn 12 = Display
Conn 16 = Machine interface / Power (MDB)
Conn 17 = Reservoir Capacitor
64 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
FAULT-FINDING
The red LED on the keypad can be used as a helpful aid in
diagnosing reported faults on a changegiver. When the changegiver
is switched on the red LED should be permanently on.

If the Red LED is off (Machine fault or no power)


Check the power
• Press the mode key, check the yellow LED flashes
• Check the fuses and looms
Machine Checks
• Out of stock (blocker off, electro-mechanical only)
• VMC fault (Executive or BDV changegiver)
• Check MDB host VMC

If the Red LED is flashing


There are eight different addresses which contain error codes. Read
all error codes using the MEI® Route Alpha 250 Terminal before
any further action is taken.
The numbers are additive e.g. if the display reads an error code of
5 then tubes A and C are faulty.
If a 0 is displayed there is no fault in that address.

Address 340 Full sensor errors on tubes A,B,C, or D.


Range = 0 - 255

1 = Tube A.
2 = Tube B
4 = Tube C
8 = Tube D
128 = Post gate strobe error
These numbers are additive e.g. if the display reads an error code
of 5 then tubes A and C are faulty.

If an error is indicated check for blockages etc. at the top of the


tubes. Check the prisms at the top of the cassette, they should be
clean and undamaged.

©, MEI., 1997. 65
CashFlow 560 changegiver Product Maintenance Handbook

Address 341 Disabled tube at position A, B, C or D


Range = 0 - 31
Range value = the sum of the codes, where:
1 / 2 / 4 / 8 = tube A / B / C / D
If necessary, use the Route Alpha 250 terminal to enable the tube.

Address 342 EEPROM Errors (i) READ ONLY


Range = 0 - 15
.Range value = the sum of the codes, where:
1 = Page 0 EEPROM error. Fatal error. Contact your MEI
distributor.
2 = Page 1 EEPROM error. Fatal error. Contact your MEI
distributor.
4 = Audit FEM corrupt. Fatal error. Contact your MEI distributor.
8 = Audit FEM removed. Switch off power to the machine. Check
that audit FEM is inserted firmly in the board. Contact your
MEI distributor if the error persists.
CAUTION. Switch off the power to the changegiver for at least 2 minutes
before inserting or removing the audit FEM. Failure to do this can cause
corruption of the FEM and loss of audit data.

Address 343 EEPROM Errors (ii) READ ONLY


Range = 0 - 15
Range value = the sum of the codes, where:
1 = Incorrect configuration version. Contact your MEI distributor.
2 = Audit FEM not initialised. Initialise FEM, if fitted. Refer to the
Product Maintenance Handbook before attempting to
initialise the FEM. Contact your MEI distributor if the error
persists.
4 = Not used.
8 = Internal EEPROM write error. Contact your MEI distributor.

66 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

Address 344.......Operational Errors (i) READ ONLY.


Range = 0 - 15
1 = Not used.
2 = Acceptor initialisation error. Switch off power to the
machine.Open the lid of the acceptor then close it again
firmly. Wait for 15 seconds, then power up the unit. Contact
your MEI distributor if the error persists
4 = HI2 hardware error. Set Route Alpha address 349 to 1.
Contact your MEI distributor if the error persists.
8 = HI2 transmission error. Set Route Alpha address 349 to 1.
Contact your MEI distributor if the error persists.
Check for dispenser jams and clear if necessary. Each time a coin
is dispensed the dispense arm should return to its parked position.
Should the arm fail to park correctly this will also result in an error.

Address 345.......Operational Errors (ii) READ ONLY.


Range = 0 -15
Range value = the sum of the codes,where:
1 = Cassette removed, or top level sensors covered. Switch off
power to the machine. Remove coin cassette, check for
coins covering the top level sensors.
Check acceptor coin path, check for jams in separator. Close
lid of acceptor firmly. Power up.
Press Mode+Mode to park the dispenser arms. Replace the
cassette, ensuring the retaining clips snap shut.

2 = Protocol A (interface controller) transmission error. Check the


serial interface loom.
4 = Protocol A (interface controller) transmission error. Check the
serial interface loom.
8 = Cashbox full.
Try to clear these errors by checking the looms and connectors and
then resetting the data in address 349 to 1 and re-initialising.
If clearing the errors and resetting the data have no effect make a
note of the error code and return the changegiver for repair.

©, MEI., 1997. 67
CashFlow 560 changegiver Product Maintenance Handbook

Address 346.......BDV Errors (i) (BDV only)


Range = 0 -15
1 = Audit timed out
2 = VMC timed out
4 = CPC timed out

Address 347.......BDV Errors (ii) (BDV only)


Range = 0 - 15
1 = Audit incompatible
2 = VMC incompatible
4 = CPCincompatible

Address 349.......Reset error flags

0 = Do not reset
1 = Reset error flags

If the red LED is on and not flashing


Occasionally, there may be a fault which is undetected and the red
LED remains permanently on. Should this occur check for coin jams
and then use the following fault-finding table.

68 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
TROUBLESHOOTING THE CASHFLOW® 560 UNIT
Problem Causes Actions
No coins Blocked accept gate Switch off power to machine, check if the opto’s are blocked, and clean the
accepted opto’s, or build up of dirt in unit. Refer to the Maintenance Handbook’s cleaning section before
the unit. cleaning the opto’s.
Power loom not inserted Switch off power to the machine, and check the loom.
correctly.
Poor coin Changegiver unit is not Check and re-level the unit if necessary.
acceptance level.
©, MEI., 1997.

Modules are not mounted Check that the coin entry and exit chutes of the machine are aligned with
and aligned correctly. the coin entry cup on the unit and the cashbox on the machine.
Adjust the modules until they are aligned accurately.

Build-up of dirt in the Switch off power to machine, check and clean acceptor.
acceptor.
Coins are Power loom is not Switch off power to the machine, and check the loom.
accepted inserted correctly.
but no Coin jam in the separator Switch off power to the machine, and check the separator for jams.
credit is module (post gate
given strobes are covered).
Accept gate strobes Refer to the Maintenance Handbook’s cleaning section before attempting
mechanism blocked or to clean the strobes or the opto’s.
dirty.
69
CashFlow 560 changegiver Product Maintenance Handbook
70

Problem Causes Actions


Unit rejects Coin or token is inhibited. Check the coin/token is in the coin set, and has been enabled.
one type of Use the Route Alpha 250 terminal to enable the coin.
coin or
token Coin or token is damaged Discard the worn or damaged coin/token.
or w o r n .

A tube has reached pre- Press A to leave float mode and to clear any credit.
set float level, further Check the tube levels, then make a vend to check that the correct change
coins are rejected is dispensed.
because the unit is in float
mode.
©, MEI., 1997.

Coins are The level of coins in a Check tube counts. If they are above the pre-set float levels and automatic
not routing tube is covering or tube inventory is set, press Mode+A+C to float-down the coins in the
correctly jamming a top-level tubes.
sensor. Once jam is cleared either press invent button or use the Route Alpha 250
terminal to enable the tube.
The top-level sensor
loom or the separator Switch off the power, remove the cassette and release the acceptor.
loom is not connected Check that the top-level sensor and separator looms are fitted correctly.
correctly. Replace the acceptor and cassette. Switch on power to the unit, insert
coins and check routing.

Wrong acceptor or
separator is fitted.
Check that the acceptor and separator are the correct versions. Refer to
A tube is disabled. your authorised MEI distributor.

Use the Route Alpha 250 terminal to enable the tube.


CashFlow 560 changegiver Product Maintenance Handbook
Problem Causes Actions
High-value Too few coins in the Re-float the coin tubes through the acceptor until the low-level sensor
coins are change tubes, leaving the mirrors are covered.
rejected low-level sensors
and exact uncovered.
change light Unit is in No Overpay Check Route Alpha 250 address 242.
is ON mode.
Incorrect Insufficient change coins If required, float up through acceptor with correct change coins.
change is are available.
dispensed Incorrect coin values are Check coin values and prices, reset if necessary using the Route Alpha
set. Incorrect prices are 250 terminal. Press A, B, C and D to check if change coins are dispensed.
©, MEI., 1997.

set for selections. Check that coins are being routed to the tubes correctly.
No coins Levels of coins in the Check that change coins are available in the tubes. If necessary, float up
are tubes are below the safe the tubes with the correct change coins.
dispensed count.
Dispenser loom not Switch off power to the machine and check that the dispenser loom is
connected, or loose. fitted correctly. Refer to the Maintenance Handbook.

Faulty dispenser module. Check that the dispenser module is operating correctly. Refer to the
Maintenance Handbook replacing modules section before you attempt to
service or to replace the dispenser.
Red LED is Normal operation. No action.
ON, except
when a
71

vend is
made
Problem Causes Actions

CashFlow 560 changegiver Product Maintenance Handbook


72

Red LED is Coin jam in the changer Check for jams in the acceptor and in the tubes. Clear the jams.
ON but mechanism. Press Mode + Mode to park the dispenser arms before replacing the
coins are cassette, then dispense a coin from each tube to check operation.
not
accepted
Lid of the acceptor is Switch off the power to the machine. Open and close the lid of the
open. acceptor, wait at least 15 seconds, then switch on again.

Not enough reject lever Check clearance is between 2 - 3mm, and adjust if necessary.
clearance.
Red LED No power to the unit, or Check that the power supply to the changegiver is at the voltage shown in
©, MEI., 1997.

stays OFF voltage not correct. the window on the keypad label.
Test the power supply by pressing the Mode button.

No power to the unit, If the yellow LED flashes, the power is ON.
loose loom or blown fuse. If yellow LED stays off, switch off power to the machine, and check all
power looms and fuses.
Replace any blown fuses.
Restart the machine and check that the red LED is on.
Red LED is Mismatch between the Press and hold down A, B, C and D for at least three seconds each to
OFF, but true coin count in a tube dispense coins down to the tube safe counts.
change and the count being Press Mode + A + B, and insert change coins through the acceptor until
coins are registered by the tubes reach their pre-set levels.
routed to the changegiver
cashbox and If an audit FEM is fitted, Mode+A+B is not available to reset tubes
not to the automatically to pre-set levels. In this case, float tubes to required levels
tubes and make a trial vend.
CashFlow 560 changegiver Product Maintenance Handbook
Problem Causes Actions
Red LED is Fault with the changegiver Press A, B, C and D to check if coins are dispensed. If the red LED is still
FLASHING unit. flashing, switch off the power to the machine, wait at least 15 seconds and
switch on again.Check that coins are dispensed.

A coin has covered the Remove the coin storage cassette and check the tops of the coin tubes.
top-level sensor mirrors.

A coin is jammed in the Switch off the power to the machine, remove the cassette and check the
dispenser module. dispenser for jams.
©, MEI., 1997.

Clear any blockages and check for damaged coins.


Fault with the audit Check the Route Alpha 250 audit addresses.
module. Return the unit to your MEI distributor for repair if necessary.

Coin storage cassette is Press coin storage cassette into place firmly, ensure clips snap shut.
unclipped.
Red LED No stock available for Restock machine if necessary.
stays OFF vending.
and all coins
are rejected No blocker signal from the ICheck for a full waste bucket. Check if machine is paused halfway
machine. through a vend cycle. Complete the cycle if necessary.

LED or keypad fault. Check the keypad module. If faulty, refer to your MEI distributor.
73

Faulty transformer. Check the transformer. If faulty, refer to your MEI distributor.
CashFlow 560 changegiver Product Maintenance Handbook
74

Problem Causes Actions


Red LED Faulty LED or keypad Check the keypad module.
permanently module. If it is faulty, refer to your authorised MEI distributor.
OFF. No
other
problems.
Red LED is Check Route Alpha 250 Use the table of Route Alpha 250 error addresses in this manual.
flashing and addresses 340 to 349 for
no coins are a description of the error.
©, MEI., 1997.

accepted
The lid of the acceptor is Switch off power to the machine and open and close the lid of the unit.
not closed firmly. Make sure the lid snaps shut firmly. Wait at least 15 seconds and switch
the power on again.
The acceptor loom is not
connected. Check the acceptor loom and reconnect it if necessary.
The coin path in the
acceptor is dirty. Switch off power to the machine and clean the acceptor.
Yellow LED Normal operation No action
is OFF
Yellow LED Normal operation No action
flashes
when coins
are accepted
CashFlow 560 changegiver Product Maintenance Handbook
Problem Causes Actions
Yellow LED No power supply to the Switch off power to the machine, check all looms and check all fuses.
remains OFF vending machine
when Mode Replace blown fuses, following the instructions in this manual.
button is
pressed
Yellow LED The changegiver is in The keypad is available to change the functions of the unit.
is flashing shifted mode because the
Mode button has been
(To exit from shifted mode, press Mode or wait for 45 seconds )
©, MEI., 1997.

pressed
Yellow LED Faulty LED or faulty Check the keypad module.
is OFF keypad module
permanently
If faulty, refer to your MEI distributor.
.
No other
problems.
Problems in Faulty unit, or faulty Contact your MEI distributor. To help diagnosis, note the symptoms, and
handling modules the model and serial number of the unit for reference. These numbers are
coins on a label on the side of the unit.
persist after
all solutions
have been
tried
75
CashFlow 560 changegiver Product Maintenance Handbook
CLEANING THE ACCEPTOR
In order to ensure maximum efficiency from this product it is
essential to pay regular attention to the cleaning of the coin
pathway. Before attempting to clean or remove the acceptor the
machine must be switched off. The shaded areas shown in the
diagram below should always be kept free from dirt, grease, etc. Any
cleaning should be carried out by using a soft damp cloth.The
surface should always be left clean and dry after any such cleaning.
Should any drops of water enter this product leave the machine
switched off until the water has dried out.
Never use solvents to clean this product as this will damage the
surfaces.
Note: Failure to switch the machine off before cleaning could result
in a possible delay in accepting coins.
The acceptor re-calibrates itself at power up and every 4 minutes
thereafter. If you switch on with the lid open it will re-calibrate itself
incorrectly. The first coin inserted before that time-out period has
expired will be rejected, but subsequent coins will follow the normal
validation process provided that the lid is firmly closed.

76 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
CLEANING (General)
In order to ensure the changer continues performing at its best it is
important that other parts as well as the acceptor itself are kept
clean. Details showing how to dis-assemble modules are shown in
earlier sections of the book.
If you are cleaning the optos or prisms in a module you should use
a cotton bud or a soft cloth. Never use solvents or abrasives as this
will damage the optical surfaces.
Below is a list of modules and their parts which should receive
particular attention.
Accept Gate
Gate

Coin Reject Path


Optos

Discriminator

Coin Exit
Plate

Optos

©, MEI., 1997. 77
CashFlow 560 changegiver Product Maintenance Handbook
Separator
The separator is a sealed unit. If it looks particularly dirty then
remove the prism housing and solenoid bank. You can then
immerse the remaining plastic part in hot soapy water. Rinse, and
leave to dry thoroughly before refitting.

Prism
Housing

Solenoid
Bank

78 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Dispenser

Dispense Arms &


Guide Slots

Coin Tubes & Designators

Prisms

Designators

Coin Tubes

©, MEI., 1997. 79
CashFlow 560 changegiver Product Maintenance Handbook
COMPATIBILITY

The CashFlow 560 product range is compatible with the majority


of modern vending machines. It is a plug compatible replacement
for the previous MS1500, MS1600, ME1600 and ME1900 series of
changegivers. The options currently available are;

• CashFlow 560 - 4 price - A four price


electromechanical changegiver
Interfaces are provided for a credit display if required on the above
variant.
• CashFlow 560 - Executive - changegiver with an
electronic Protocol A serial interface
• CashFlow 560 - BDV - changegiver with an electronic
BDV serial interface
• CashFlow 560 - MDB - changegiver with an electronic
MDB serial interface

The looms fitted to the CashFlow 560 products have a range of


connectors and pinouts to be fully compatible with existing machine
wiring. The table below shows the new CashFlow® looms and the
old interface looms which they replace.

No.
CashFlow® Serial
Electro of
Machine Replaces (Protocol BDV MDB
mechanical Price
Loom No. A)
Lines
T1 EA ✓ N/a
T2 E05,EB ✓ N/a
B32,FI,
T3 ✓ 1
F16
FF,B12,F
T4 ✓ 4
15, F26
FB,B03,B
62
T5 ✓ 4
F03,F10,
F35
FJ, F02,
T6 ✓ 3
F27, B02

80 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

No.
CashFlow® Serial
Electro of
Machine Replaces (Protocol BDV MDB
mechanical Price
Loom No. A)
Lines
FA, (Gen. purpose loom)
T7 No credit Adaptor looms 3, 4, 5 and 6 are used in
relay conjunction with this loom
FD,B74,F
T8 ✓ 4
01
FC,B60,F
T9 ✓ 4
08,F33
T11 FE,F12 ✓ 4
T12 FG,F44 ✓ 4
T13 -- ✓ 4
Machine FF,
Loom F26 ✓ 4
165972002 Adaptor
MDB ✓

©, MEI., 1997. 81
CashFlow 560 changegiver Product Maintenance Handbook
BILL VALIDATOR INTERFACE
The electro-mechanical and Executive products can be used in
conjunction with a bill validator. To do so the following elements
must be present before commencing an installation:
• CashFlow® changegiver product
• Robust Terminal cable
• Bill validator cable/s to host power
• Bill validator interface
• BVI to bill validator cable
• MEI® Route Alpha 250 terminal

Bill Validator to
CashFlow ® power cable host power cable
BVI to Bill Validator cable

Bill
Validator Host Power

Changegiver
BVI Bill Validator Interface
Robust Terminal
cable
Typical Connection Diagram

82 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
The successful connection of the changegiver and the bill validator
has two phases, that of installing the Robust Terminal cable into the
changegiver, and the connection of that cable to the bill validator.
To install the Robust Terminal cable into the changegiver the
following process must be followed, having first dis-connected the
CashFlow® product’s power plug:
a) Remove the coin storage cassette from
B D the front of the product by squeezing the
A blue tabs in the centre of the cassette.
b) Release the acceptor module and tilt
forward by pressing the blue retaining
catch down with a fine screwdriver at
C point A.
c) Dis-engage the cable restraint at point
B by gently pulling the side of the chan-
nel outwards. Remove the right-most
grommet. Connect the 6-pin end of the
Robust Terminal cable into CON 16 on
the control board, located at point C.
d) Feed the cable towards the point where
the grommet was removed, ensuring
that it lays flat and is behind the cable
retainer at point D. Insert the cable
grommet and re-engage the cable
restraint.
Replace the acceptor module and coin
storage cassette.
The next step requires the use of the correct interface cable, the part
numbers of which are shown in the following table
Interface Cable Options
Host Plug Separate Power Options
Type
8 - way 15 way 9 - way
Low
Jones Molex Mate ‘n Flying
Level
BVI Type (T3, T4, (T4, T10) lock leads
T6) 24v Typ.) (110v Typ.) only

VFM3 172040002 172048003 179042001

GL2C 181076002 181074003 181078001

CBV 170944003 170942004 170946002 170948001

Verirval 181227001

©, MEI., 1997. 83
CashFlow 560 changegiver Product Maintenance Handbook

To connect the bill validator to the changegiver:


a) Ensure that the required interface cable is available,
confirming this with the table on the previous page. Each
cable should have its part number on a label attached to it.
b) Connect the Robust Terminal cable to the 10-pin socket on
the left hand side of the BVI (label side up). At no time
should the MEI® Route Alpha 250 terminal connector be
attached to this socket.
c) Connect the interface cable to the 34-pin socket on the right
hand side of the BVI. The other ends of the cable attach to
the bill validator and host power socket. At the bill validator
end of this cable secure the black screen (with solder tag)
to a bill validator mounting bolt.
d) Where the bill validator and the changegiver have different
supply voltages you are advised to consult with your MEI
regional office technical support team for advice regarding
changegiver loom options.
e) Apply power from the host machine and set up the system,
through the changegiver, using the MEI® Route Alpha 250
terminal. Reference should be made to the terminal
address data on the BVI label.
An explanation of the symbols shown on the BVI label is
given on the next page.
f) Set the changegiver to maximum credit enabling the
highest value bill to be accepted (using Route Alpha 250
terminal address 200). Ensure that there is sufficient
change in the tubes to enable bill acceptance.
g) Ensure that all of the bill validator switches are correctly set.
NOTE: When installing a GL2C type bill validator any enable
switches MUST be set to OFF.

84 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

BVI Label Explanations


# ? - ? - ?
Number of notes Value of notes
=2
No. of notes
? Addresses supported
Function value range by BVI

(Current max. = 3)
Route Alpha
terminal ✍
Comments
address listed
below

Bill Validator Interface


? ✍

600 # 0 - 15 =2

601 - 603 ? - ? - ? 0 - 65,535

611 $ 0 - 65,535

$1 $ 5 $ 10
612 $1 $5 $ 10 0-7 1 + 2 + 4

$1 $5 $ 10 $1 $ 5 $ 10
613 0-7

1 + 2 + 4

MEI, Eskdale Road, Winnersh Triangle, Wokingham, Berkshire. RG41 5AQ, Great Britain

$
No. of pulses per $1 $5 $ 10 Bill Validator
base note value Inhibit individual cable
notes connection
point

$ 1 $ 5 $ 10
Route Alpha 1 + 2 + 4
terminal must Bit-mapping value function
NOT be fitted $1 $5 $ 10 0 = No bills inhibited
in either position! 1 = Inhibit bill 1
Robust Terminal Which notes inhibited 2 = Inhibit bill 2
cable connector when exact change 4 = Inhibit bill 3
CAN be fitted in condition applies Example:
either position e.g. 5 = Inhibit bill 1 & 3

©, MEI., 1997. 85
CashFlow 560 changegiver Product Maintenance Handbook
MEI BINDER
You can protect your documentation with an MEI binder. This binder
has been specifically designed to hold your A5 documentation. It
has six rings and is manufactured from top quality materials. It is
finished in a stylish black hessian weave with dark grey suede lining
and protective metal corners. Your MEI binder will hold several
CashFlow books if required. It comes supplied with a set of ten
colour coded section dividers.
The binder also includes;
• magnetic clasp
• pen loop
• business card pocket
• large pocket suitable for ‘starter guides’
• 3 smaller pockets

To order your CashFlow Binder contact your MEI Distributor or


MEI Regional Office.

86 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

©, MEI., 1997. 87
CashFlow 560 changegiver Product Maintenance Handbook

MEI OFFICES

WWW.MEIGROUP.COM

88 ©, MEI., 1997.

OAD
CashFlow 560 changegiver Product Maintenance Handbook

MEI DISTRIBUTORS
The Following Distributors Offer A Comprehensive Sales And
Replacement Service For New Product And Spare Parts.

WWW.MEIGROUP.COM

©, MEI., 1997. 89
CashFlow 560 changegiver Product Maintenance Handbook

90 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

©, MEI., 1997. 91
CashFlow 560 changegiver Product Maintenance Handbook

92 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

©, MEI., 1997. 93
CashFlow 560 changegiver Product Maintenance Handbook

94 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

INDEX

A
Accept Gate Module Replacement 56
Acceptor Module 3, 8, 14, 15, 53, 59,
60, 76, 77, 83
Acceptor Module Loom 50, 53
Acceptor Module Replacement 50
Automatic Float Mode 10
Automatic Tube Dispense 15
Automatic Tube Inventory 15
B
Back Cover 51
Back Cover Replacement 51
BDV Version Price Setting 14
Bill Validator Cable 82
Bill Validator Interface 82, 83, 84
Bill Validator Label 85
Bill Validator Switches 84
Blocker 13
BVI Label 84
C
Cancelling Credit 16
Cashbox 9, 11
Change Tubes 10
Cleaning 76, 77
Coin Entry Chute 9, 10, 11
Coin Entry Chute Alignment 9
Coin Entry Cup 9
Coin Exits 9, 11
Coin Feed Rate 10
Coin Routing 11
Coin Storage Cassette 3, 7, 9, 16, 50, 51,
53, 57, 59, 60, 83
Coin Tube Refill 15
Coin Tubes 79
Configuration 5, 12
Control Board 3, 59, 60, 61
Control Board Connectors 62, 63, 64
Control Board Removal 61
Cover Flap 7, 8

©, MEI., 1997. 95
CashFlow 560 changegiver Product Maintenance Handbook

Credit Display 11
D
Dangerous Environments 1
Designators 79
Discriminator Module 52
Discriminator PCB 51
Dispense Arms 9, 11
Dispense Arms Replacement 58
Dispenser Module 3, 10, 13, 79
Dispenser Module Loom 57
Dispenser Module Replacement 57
Dispensing Coins 13
Disposal Of Product 1
Double Click Hotkeying 19
E
Electrical Connection 10, 11
Executive Version Price Setting 14
F
Fault Finding 65
Fixing Points 6, 8
Float Down 15
Float Levels 15, 16
Float Mode 11, 16
Float Up 15
Function Expansion Module (FEM) 57
Fuse Replacement 60
H
Hinge Spring 51
I
Idle State 13
Installation 5, 11
Interface Compatibility 80
Interface Loom 11
K
Keypad 3, 5, 9, 11, 12, 65
Keypad Operation 12, 13, 14, 15, 16
Keypad Replacement 59
L
Low Level Sensor 16

96 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

M
MEI OFFICES 88
MEI® Route Alpha 250 Terminal 82
MEI® Route Alpha 250 Terminal 4, 13, 14, 15, 17,
84
MEI DISTRIBUTORS 89
MEI Literature Binder 86
Mode Button 11
Mode Key 14, 15, 16
Module Replacement 59, 60
Mounting Keyholes 61
Multiple Coin Dispensing 13
O
Operating Voltage 1, 10, 11
Optos 77
P
Power Down 11, 76
Power Up 9, 10, 11, 76
Price Teach 14
Prisms 77
R
Reject Lever 9, 11
Resetting Tube Counts 16
Robust Terminal Cable 82, 83, 84
S
Safety 1, 76
Separator Module 3, 53, 78
Separator Module Loom 51
Separator Module Replacement 50, 53, 54, 55
Separator Solenoids 54
Setting Prices 11, 14
Solenoid Loom 54
Spine 3, 61
Stored Credit 15
T
Terminal Addresses 24, 65, 66, 68
Terminal Fault Finding 33
Terminal Key Functions 18, 19, 20
Terminal Testing Procedure 34
Time-Out 14, 15, 76
Top Level Sensor Assembly 55

©, MEI., 1997. 97
CashFlow 560 changegiver Product Maintenance Handbook
Transformer Assembly 3
Transformer Assembly Replacement 59
Transformer Looms 59

98 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook

©, MEI., 1997. 99
REPRESENTATIVE:

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