560 PM gb9 142891044
560 PM gb9 142891044
560 PM gb9 142891044
560
REFERENCE SERIES
CHANGEGIVER
PRODUCT MAINTENANCE
HANDBOOK
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cash
Flow®CashFlow®CashFlow®CashFlow®CashFlow®CashFl
ow®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow
®
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®C
ashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cas
hFlow®CashFlow®CashFlow®CashFlow®CashFlow®CashF
low®CashFlow®CashFlow®CashFlow®CashFlow®CashFlo
w®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cash
Flow®CashFlow®CashFlow®CashFlow®CashFlow®CashFl
ow®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow
®
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®C
ashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cas
hFlow®CashFlow®CashFlow®CashFlow®CashFlow®CashF
low®CashFlow®CashFlow®CashFlow®CashFlow®CashFlo
w®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cash
Flow®CashFlow®CashFlow®CashFlow®CashFlow®CashFl
ow®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow
®
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®C
ashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cas
hFlow®CashFlow®CashFlow®CashFlow®CashFlow®CashF
low®CashFlow®CashFlow®CashFlow®CashFlow®CashFlo
w®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®
CashFlow®CashFlow®CashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®CashFlow®CashFlow®Cash
Flow®CashFlow®CashFlow®CashFlow®CashFlow®CashFl
ow®CashFlow®CashFlow®CashFlow®CashFlow®CashFlow
25777 G9 142891044
CashFlow 560 changegiver Product Maintenance Handbook
Published by :
MEI
Internet: http://www.meigroup.com
For information on translations in your country, please write to the Technical Communications
Manager at the above address.
Except as permitted under the relevant local legislation, no part of this publication may be
copied, transmitted, transcribed, or distributed in any form or by any means, or stored in a
database or retrieval system, or translated into any language (natural or computer), without the
prior written permission of MEI.
MEI reserves the right to change the product or the product specifications at any time. While
every effort has been made to ensure that the information in this publication is accurate,
MEI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of
use or reliance on this information.
ii ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
TABLE OF CONTENTS
SAFETY ....................................................................................... 1
OVERVIEW ................................................................................. 2
INSTALLATION .......................................................................... 5
FIXING THE CHANGER IN POSITION ................................ 6
REJECT LEVER CLEARANCE ........................................... 9
CHUTE ALIGNMENT ........................................................... 9
CONNECTION & OPERATING VOLTAGE ........................ 10
FILLING CHANGE TUBES ................................................ 10
COIN QUALITY.......................................................... 10
COIN FEED RATE ..................................................... 10
INSTALLATION CHECK LIST............................................ 11
CONFIGURATION ................................................................... 12
VIA KEYPAD ...................................................................... 12
USING THE KEYPAD ................................................ 13
Dispensing Coins.............................................. 13
Setting Prices ................................................... 14
Automatic Tube Float........................................ 15
Automatic Tube Inventory................................. 15
Resetting the Tube Counts ............................... 16
Cancelling Credit .............................................. 16
VIA MEI ROUTE ALPHA 250 TERMINAL....................... 17
KEY FUNCTIONS...................................................... 18
USING THE TERMINAL ............................................ 19
VISUAL AUDIT .......................................................... 21
Visual Audit Interrogation.................................. 21
DIAGNOSING TERMINAL PROBLEMS ................... 33
Testing the Terminal ......................................... 34
REPLACING MODULES........................................................ 35
FAULT-FINDING ...................................................................... 65
TROUBLESHOOTING THE CASHFLOW® 560 UNIT....... 69
iv ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
COMPATIBILITY ...................................................................... 80
BILL VALIDATOR INTERFACE ......................................... 82
INDEX ......................................................................................... 95
©, MEI., 1997. v
CashFlow 560 changegiver Product Maintenance Handbook
vi ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
SAFETY
Dangerous Environments
Do not operate in the presence of flammable
gases, fumes or water.
Disposal of Product
Do not dispose of any parts of this product by
incineration.
©, MEI., 1997. 1
CashFlow 560 changegiver Product Maintenance Handbook
OVERVIEW
2 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
All of these changegivers are made up of the following modules:
• Control Board
• Spine
• Transformer (not used on BDV and MDB product)
• Keypad
• Dispenser
• Acceptor
• Separator
• Coin Storage Cassette
Control Board
Transformer
Keypad
Acceptor
Separator
Back Cover
Spine
4 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INSTALLATION
All changers have a keypad mounted on the front face. To install
and set the product up you should understand how the keypad
works and how to use it.
If in doubt the section on configuration shows you in more detail how
the keypad works.
The 5 key points to note when installing any changegiver are:
2-3mm
Voltage
Label
4
Fully
Connected!
B C D
1
Follow correct
% % % %
process to
80
70
80
70
80
70
80
70
firmly install
60 60 60 60
changegiver
50 50 50 50
40 40 40 40
20
30
20 20 20
10 10 10
Front View
Fix with a
screw
Place on
studs
Rear View
6 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
To gain access and fit the changer into the machine:
Remove the coin storage cassette by squeezing the blue tabs
together and unhook the cassette with a careful outwards and
upwards pull.
Cover Flap in
closed position
Blue Tabs
Coin Storage
Cassette
Press down at the back of the cover flap until it latches in the open
position. The top right hand fixing point is now accessible.
Cover Flap, in open
position, exposing
Fixing Screw
Keypad
Securing Screw
©, MEI., 1997. 7
CashFlow 560 changegiver Product Maintenance Handbook
Unlatch the acceptor by pressing down on the blue acceptor release
catch. You may find it easier to use a small screwdriver. Lower the
acceptor forwards until it rests on the channel pins. The two left
hand keyholes are now accessible.
Cover Flap
Acceptor Release
Catch
Acceptor
Place the changegiver in the machine using all three keyholes. Fully
tighten the top right hand screw (under cover flap).
Refit the acceptor by carefully pushing back to its upright position.
You will hear the acceptor click into place.
Close the cover flap by pressing the lower left hand corner of the
flap.
8 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
It is important that before fitting the cassette back into place you
make sure the dispense arms are in their parked positions i.e they
are as far forward as possible. Switch the machine on, and press the
yellow mode key on the keypad twice. This will park the arms
automatically for you. The dispense arms should protrude through
the bottom of the cassette after refitting.
Refit the coin storage cassette pressing each side to ensure the tab
ends engage in their slots on the spine.
Press Here
Press Here
©, MEI., 1997. 9
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTION & OPERATING VOLTAGE
4 One of the main causes of poor coin acceptance is insufficient
power. Always check the voltage. Poor electrical connections can
also lead to poor coin acceptance. To obtain the correct
performance from your changegiver, the connector should be fully
plugged in and the power to the machine switched on.
COIN QUALITY
Do not use bent or damaged coins in this product as they are
unlikely to be accepted and may cause a jam, either in the machine
entry chute or the product itself.
10 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INSTALLATION CHECK LIST
1 Check that the operating voltage is correct for the
changegiver and the machine.
2 Check that the connector on the changegiver matches
that on the machine.
3 Fix the changegiver inside the machine and connect the
looms. Make sure that looms are placed tidily so that
when the machine door is closed they don’t get trapped.
4 Check the reject lever position and align the coin entry
and exit chutes.
5 With the machine switched off, ensure that all coins
rejected through the changer are correctly routed to the
machine return cup.
6 Switch the machine on. The red LED on the
changegiver keypad should be on. If a credit display is
fitted then the display digits should light up for
approximately 0.5 seconds.
7 Remove the coin storage cassette. Press the mode
button twice, this parks the dispense arms in correct
position. Re-fit cassette.
8 Set the changer into float mode, by pressing the mode
key then key A, and feed through coins until the tubes
reach their preset float levels.
9 Press key A to exit the float mode.
10 Set the exact change equation if necessary.
11 Check that one of each of the non tube coins is accepted
and routed to the cashbox. Press the mode key followed
by the A key twice to cancel the credit.
12 If necessary set the prices, using the keypad. Check
that the prices set are correct by making a vend.
13 Close the machine door, the machine is now ready for
use.
©, MEI., 1997. 11
CashFlow 560 changegiver Product Maintenance Handbook
CONFIGURATION
VIA KEYPAD
All products have a keypad mounted on the front face. It can be
used to perform the following functions;
• Dispense coins
• Set price(s). See Note below.
• Float the changegiver
• Automatic tube inventory
• Reset tube counts
• Cancel credit
NOTES: Setting Prices is available at all times with electro-
mechanical product, unless Route Alpha terminal address
245 has been set to inhibit.
With BDV and Executive product it will apply only when
Route Alpha 250 terminal address 238 has been activated.
Setting Prices is not available for MDB product.
The keypad has four letter keys (blue) and a mode key (yellow).
There are two LEDs mounted on the left hand side of the keypad
(yellow and red) which are used to indicate the status of the
changegiver. Above the keypad is a label which has a window
showing the voltage. There are also pictures which identify the
modes of operation which are available using the keys.
Re-set tubes
Float up tube automatically to
pre-set level
Set vend
prices No function
Correct voltage Dispense
for unit coins
Tube A Tube B
dispense dispense
Yellow LED A B
12 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
The keypad can be in either of two possible modes at any time -
normal or shifted. The keypad in normal mode allows you to
dispense coins while in shifted mode it allows you to change some
of the settings of the product.
The yellow LED is used to indicate what status the keypad is in. If
the LED is off then the keypad is in normal mode.
To change any of the functions using the keypad the changegiver
must be in an idle state, i.e. not vending or accepting coins, and the
keypad must be enabled It is possible that the keypad has been
disabled. To enable the keypad, use the MEI Route Alpha 250
terminal to alter address 244 value from a 1 to a 0.
When the mode key is pressed, the yellow LED starts to flash. This
indicates that the keypad is in shifted mode and you can change the
settings of the available functions using the keypad keys. If, after
pressing the mode key no other key is pressed within 10 seconds,
or if the mode key is pressed a second time, the keypad will return
to its normal mode and the yellow LED will go off.
The red LED is used to indicate the status of the system. Under
normal conditions the LED remains permanently on. If an error is
detected on the changegiver then the LED will flash. If a fault is
detected on the machine, i.e blocker, then the LED will be
permanently off.
©, MEI., 1997. 13
CashFlow 560 changegiver Product Maintenance Handbook
coins from the selected tubes in the same way as described above.
Latched dispense will continue on each tube until each tube reaches
its safe coin level.
Setting Prices
The main principle of price teach is that selections will have their
prices set to the accumulated credit value. To use this mode:
1 Press the mode key on the keypad
2 Press key C. Any stored credit will be cleared and a
time-out period of 45 seconds will start. The time-out
period restarts after every accepted coin.
3 Enter coins through the acceptor until the value of the
price to be set has been reached. The value of any coins
entered will be accumulated as credit and will be
displayed on the credit display, if fitted.
4 Press the vend button on the machine corresponding to
the selection price. The price has now been set.
5 Press key C on the keypad to return to normal operation.
Coins to the value of the price set will be returned. If you
do not press the C key, then 45 seconds after the last
coin was entered, the unit will automatically return to
normal operation and credit will be returned.
The above stages can be repeated for any selection you wish to
change the price of. If a number of selections are required to be set
to the same price you only need to accumulate the credit value
once. You can then press the appropriate selection buttons on the
machine. If more than one price has to be set then accumulate the
lowest credit value first, set the price, and then add further coins to
the next highest value and set that price etc.
Note: Prices of 0 cannot be set.
On Executive and BDV variants, the prices are not normally held in
the changegiver and are therefore inaccessible to this form of
update unless price holding mode is enabled via the MEI Route
Alpha 250 Terminal, and the vending machine is able to support
price holding operation.
14 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Automatic Tube Float
To refill the coin tubes (float up) to their pre-programmed float levels
follow the instructions below.
1 Press the mode key on the keypad.
2 Press key A. Any stored credit will be cleared and a
time-out period of 45 seconds will start. The time-out
period restarts after every accepted coin.
3 Enter coins through the acceptor. The changegiver will
automatically accept only the amount of coins needed to
reach the required float level in that tube. Any
subsequent coins will be rejected. Any coins entered will
be accumulated as credit and will be displayed on the
credit display, if fitted.
4 Press key A on the keypad, it will clear any credit and
return to normal operation.
NOTE: When the tube is empty, the first coin may pass straight
through. If this occurs, remove the coin from the machine return cup
and put it back directly into the tube using the manual fill facility as
described earlier.
You can also reset the float levels using the MEI Route Alpha 250
terminal.
Coins can be filled above the pre-set float level in each tube outside
of the product. When the cassette is refitted and the dispense keys
are pressed, coins will stop dispensing when each tube reaches its
safe coin level. The changer can then be floated in the normal way.
©, MEI., 1997. 15
CashFlow 560 changegiver Product Maintenance Handbook
Resetting the Tube Counts
You can force the tube counts to be set to their pre-programmed
float levels. This should be done if the coin storage cassette has
been manually filled to the preset float levels and then fitted to the
changer.
To avoid inadvertent resetting of the tube counts this function can
only be enabled if the changegiver is in the float mode.
1 Press the mode key.
2 Press key A followed by key B. The tube counts are now
reset to their pre-programmed float levels and the
changegiver exits the float mode.
Under no circumstances should the mode key and the A and B keys
be pressed if the low level sensor is uncovered.
Note: If the changegiver is not in the float mode before pressing the
reset key then the function will be ignored and the keypad will revert
to its normal mode.
Cancelling Credit
If you have been testing or resetting the changer outside of a shifted
mode you may accumulate credit in real money terms. To cancel
any credit, press the mode key once followed by the A key twice.
= Mode key
Dispensing Coins A or B or C or D
Setting Prices + C
Floating Tubes + A
16 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
VIA MEI ROUTE ALPHA 250 TERMINAL
With a MEI Route Alpha 250 terminal you can re-configure any of
the functions available for a particular product. The terminal is
connected to the acceptor via a six way connector which plugs into
the front of the acceptor.
©, MEI., 1997. 17
CashFlow 560 changegiver Product Maintenance Handbook
KEY FUNCTIONS
RESET
DISPLAY
ENTER
UP
LEFT RIGHT
DOWN
Reset Key: used to reset all modes and to initialise any settings that
you have changed. If the reset key is pressed while an address is
being updated then the address may not be updated. The reset key
must be pressed to store the changes that you have made.
Up Key: used to increase the value displayed on the screen.
Down Key: used to decrease the value displayed on the screen.
Left Key: used to scroll the display to the left when a large number
is being accessed that cannot be fully displayed on the screen.
Right Key: used to scroll the display to the right when a large
number is being accessed that cannot be fully displayed on the
screen.
Enter Key: used to change between the address and data displays.
Other Facilities of the Terminal
The terminal has several features to speed up its use. This includes
the ability to scan at a higher speed with the keys auto repeating, to
automatically roll over from its highest to lowest address and to
inform the operator should a communication error occur.
Should you need to know which version numbers of the software is
used in the changegiver the UP key is pressed while the terminal is
in reset mode. The terminal will firstly display the acceptor HI2 node
address, if the UP key is pressed again the acceptor software
version number will be displayed. Pressing the UP key again will
display the acceptor eeprom number and if pressed again the
acceptor configuration code. Pressing the RIGHT key will display
the changegiver’s software number
To return to normal operation press the RESET key.
18 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Auto Repeating Keys
If either the UP or DOWN keys are kept pressed they automatically
repeat. The repeat speed of the key increases the longer the key is
held down.
Double Click Hotkeying
If a key is doubled clicked (pressed twice in quick succession) then
this causes the address number to increment by a larger amount.
e.g. if the user starts at address number 1 then double clicks the UP
key, the address will jump to 40, double click again the address will
jump to address 100 etc. This is useful as the addresses used for
the changegiver start at address 200. You can also double click the
DOWN key to decrement by larger amounts.
After a few seconds the display will show the number [1.] or [1.-]. Not
all configuration items are applicable to every product but all the
address values are shown on the display. If the value for the
address is applicable to the product a dash will be present at the far
right position on the display. The value can then be accessed and
changed if required.
No dash displayed
Address is not accessible
for this product
©, MEI., 1997. 19
CashFlow 560 changegiver Product Maintenance Handbook
The basic operation to alter the information held in an address is:
1 Connect the terminal to the CashFlow product.
2 Wait for the terminal to power up correctly.
3 Select the address by using the UP and DOWN keys.
4 Examine the data by pressing the ENTER key.
5 Alter the data value by pressing the UP or DOWN keys
until the new value has been reached.
6 Press the ENTER key to return to displaying addresses.
7 Press the RESET key to initialise the new value.
When the terminal is displaying values stored at addresses, no
decimal point will be displayed.
If an error occurs with the communication between the terminal and
the changegiver the display will show an error message of four half
height zeroes.
Error message
This message will stay on the display. Pressing the RESET key may
clear the fault. The display will then revert to showing the current
address. If the error occurred while updating an address then the
value of that address should be checked as it may not have been
updated correctly. If, after pressing the RESET key, the fault
remains the error message will stay and you need to return the
terminal for repair.
As the screen is capable of only displaying four digits at any one
time the number displayed on the screen can be scrolled if it is
greater than 9999 by using the LEFT and RIGHT keys. The left or
rightmost digit will flash indicating an extra digit can be examined by
use of the scrolling keys e.g. Value is 12345
press RIGHT key
20 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
VISUAL AUDIT
0333
3056
4
1578
4700
1 R1
©, MEI., 1997. 21
CashFlow 560 changegiver Product Maintenance Handbook
NOTES
All values are displayed on the terminal with no decimal point.
The relevant addresses for the Route Aplha 250 terminal in the
following list are 900-999.
22 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
©, MEI., 1997. 23
CashFlow 560 changegiver Product Maintenance Handbook
Addresses and Values
The table below shows you the address of each item that can be re-
configured and their possible values.
Parameter
Meaning
Address
Range
0 = coin
✙ Coin types 1 - 12 0-2 1 = value token
21 - 32 2 = vend token
✙ maximum credit 4 price,
Maximum credit 0-65,535
200 maximum change BDV
✙
Prices 1 - 4 0-65,535 value of prices 1 - 4
201-204
Prices 5 - 25
✖
(When audit FEM 0-65,535 value of prices 5 - 25
205-225
fitted only)
✙ 0 = single vend
Single/Multivend 0 -1
226 1 = multivend
✙ 0 = escrow allowed
Escrow return inhibit 0 -1
227 1 = escrow inhibited
0 = blocker reset
1 = delayed blocker reset
(30ms)
Reset mode 2 = delayed blocker reset
0-4
228 (Electromech only) (200ms)
3 = blocker hold reset
4 = after escrow accept
signal
Coin inhibit, coins 1-4 0 = no coins inhibited
1 = inhibit coin 1
▲ for multiple coin 2 = inhibit coin 2
0 -15
229 inhibit,add together 4 = inhibit coin 3
e.g. 1 + 8 = 9 so coins 8 = inhibit coin 4
1 & 4 are inhibited
0 = no coins inhibited
1 = inhibit coin 5
▲
Coin inhibit, coins 5-8 0 -15 2 = inhibit coin 6
230
4 = inhibit coin 7
8 = inhibit coin 8
24 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
0 = no coins inhibited
1 = inhibit coin 9
▲ Coin inhibit,
0 -15 2 = inhibit coin 10
231 coins 9 -12
4 = inhibit coin 11
8 = inhibit coin 12
Exact change inhibit 1 = coin 1
✙ group 2 = coin 2
0 -15
232 4 = coin 3
Inhibit coins 1 - 4 8 = coin 4
Exact change inhibit 1 = coin 5
✙ group 2 = coin 6
0 -15
233 4 = coin 7
Inhibit coins 5 - 8 8 = coin 8
Exact change inhibit 1 = coin 9
✙ group 2 = coin 10
0 -15
234 4 = coin 11
Inhibit coins 9 - 12 8 = coin 12
✙ delay in 1 second steps
Change delay 0 - 255
235 255 = infinite delay
Exact change
✙
equation 0 - 15 1/2/4/8 = tubes A/B/C/D
236
part1
Exact change
✙
equation 0 - 15 1/2/4/8 = tubes A/B/C/D
237
part 2
✔ 0 = do not hold price
Price hold 0-1
238 1 = hold price
✙ 0 = do not display price
Price display options 0 -1
239 1 = display price
✔
Coin scaling factor 0 - 250
240
▲
Decimal point position 0-3 decimal point position
241
✙ Overpay inhibit 0 = overpay allowed
0 -1
242 options 1 = overpay Inhibited
©, MEI., 1997. 25
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
✙ Clear overpay inhibit 0 = cleardown allowed
0 -1
243 options 1 = cleardown Inhibited
✙ 0 = keypad enabled
Keypad inhibit options 0 -1
244 1 = keypad inhibited
✙ Price teach inhibit 0 = price teach allowed
0 -1
245 options 1 = price teach inhibited
Fast sense options 0 = normal
246 0 -1
(Electromech only) 1 = fast sense
▲ Auto tube inventory 0 = float down disabled
0 -1
247 options (float down) 1 = float down enabled
▲ Tubes A - D number of coins in a tube to
0 - 255
251-254 float level options be floated to
▲ Tubes A - D number of coins in a tube
0 - 255
261-264 full count options that activate the full sensor
▲ Tubes A - D number of coins in a tube
0 - 255
271-274 low count options that activate the low sensor
minimum number of coins
▲ Tubes A - D that must be left in a tube
0-7
281-284 safe count options (this number is multiplied by
2 in the changegiver)
coin number 0 = no coin
1st coin type in tubes
▲ (taken from coinset label
A -D 0 - 12
291-294 reading from left to right and
(ref. addresses 21-32)
top to bottom)
2nd coin type in tubes
▲
A-D 0 - 12 coin number, 0 = no coin
301-304
(ref. addresses 21-32)
▲ Value of coins in
0-65,535 value of coins in all tubes
310 tubes READ ONLY
Tubes A - D current
▲ current number of coins in
coin count 0 - 255
311-314 tube
READ ONLY
▲ value of coins 1 - 12 0-65,535
321-332
26 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
tubes 1/2/4/8 = A/B/C/D
▲ Full sensor errors
0 - 255 128 = Post gate strobe
340 READ ONLY
errors
▲ tubes A/B/C/D
Tube dis-abled data 0 - 31
341 READ ONLY
1 = errors in page 0
▲ EEPROM errors (i)
2 = errors in page 1
342 data 0 - 15
4 = corrupt audit FEM
READ ONLY
8 = audit FEM removed
1 = incorrect configuration
version
EEPROM errors (ii)
▲ data 0 - 15
2 = audit FEM present but
343 not initialised
READ ONLY
4= undefined
8 = internal write error
1 = coinset code error
Operational errors (i)
▲ data 0 - 15
2 = acceptor error
344 4 = HII hardware error
READ ONLY
8 = HII transmit error
▲ Operational errors (ii) 1= coin cassette removed
345 data 2=protocol A receive error
0 - 15
READ ONLY 4=protocol A transmit error
8 = cashbox full error
1 = audit timed out
✸ BDV errors (i) options
0 - 15 2 = vmc timed out
346
4 = cpc timed out
1 = audit incompatible
✸
BDV errors (ii) options 0 -15 2 = vmc incompatible
347
4 = cpc incompatible
▲ Reset error flags
0-1
0 = do not reset
349 options 1 = reset error flags
✖ Audit module - VMC
0-65,535 vending machine ID
360 identification code
0 = English
Audit module - 1 = French
✖
printout language 0-4 2 = German
361
options 3 = Dutch
4 = Spanish
©, MEI., 1997. 27
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
0 = basic
1 = basic + interim vend
✖ Audit module -
0-2 report
362 printout type options
2 = basic + interim vend +
free vend report
✖ Audit module - limit details on printout to
0 - 25
363 printout product limit first few specified price lines
✖ Audit module - day of installation into the
1 - 31
364 installation day machine
✖ Audit module - month of installation into the
1 - 12
365 installation month machine
✖ Audit module - year of installation into the
0 - 99
366 installation year machine
amount added to credit
✸ Discount award
0 - 9999 when the vended value
380 options
exceeds the discount trigger
if vended value exceeds this
✸ Discount trigger
0 - 9999 value then the award will be
381 options
added to the system credit
✸
Link Master ID 0 - 9999 ID code of link master node
382
Exact change offset additional setting allows a
✸ (Used in conjunction more advanced warning to
0 - 15
383 with addresses be given of the exact
271-274) change requirement
maximum coin credit that
✸
Max coin credit 0-65,535 can be accepted by the
384
changegiver
✸ 0 = audit unit is not BDV,
Audit unit is BDV 0-1
385 1 = audit unit is BDV
✸ 0 = VMC is not BDV,
VMC unit BDV 0-1
386 1 = VMC is BDV
Cashless payment
✸ 0 = CPC is not BDV,
controller (CPC) unit 0-1
387 1 = CPC is BDV
is BDV
28 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
✸ Card revaluation 0 = revaluation not allowed,
0-1
388 allowed 1 = revaluation allowed
✸ 0 = not fitted,
Audit unit fitted 0-1
389 1 = audit unit fitted
✸
VMC unit fitted 0-1 0 = not fitted, 1 = VMC fitted
390
✸
CPC unit fitted 0-1 0 = not fitted, 1 = CPC fitted
391
✸ BDV exact change 0 = normal, 1 = use BDV
0-1
392 equation exact change equation
✸ Audit initialisation 0 = initialisation not required
0-1
393 required 1 = initialisation required
0 = coin
◆ MDB changegiver
0-2 1 = value token
421-432 coin types 1 - 12
2 = vend token
✙ number of bill supported bt
Number of bills 0 -15
600 BVI
bill value 1 in real currency
✙
Value of bill 1 0-65535 units. Bill values should be
601
in equal/ascending order
bill value 2 in real currency
✙
Value of bill 2 0-65535 units. Bill values should be
602
in equal/ascending order
bill value 3 in real currency
✙
Value of bill 3 0-65535 units. Bill values should be
603
in equal/ascending order
multiplier required to
✙ convert number of credit
Bill scaling factor 0-65535
611 pulses received by the BVI
to real currency units
value = sum of codes where
✙
Bill default inhibit map 0 -7 1/2/4 = lowest / middle /
612
highest bill inhibit
value = sum of codes where
✙ Bill exact change
0 -7 1/2/4 = lowest / middle /
613 inhibit map
highest bill inhibit
©, MEI., 1997. 29
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
✖
Cash in tubes (ls) 0-65535 visual audit
900
✖
Cash in tubes (ms) 0-65535 visual audit
901
✖ Value of cash sales
0-65535 visual audit
902 interim (ls)
✖ Value of cash sales
0-65535 visual audit
903 interim (ms)
✖ Number of cash sales
0-65535 visual audit
904 interim (ls)
✖ Number of cash sales
0-65535 visual audit
905 interim (ms)
✖
Value of cash in (ls) 0-65535 visual audit
906
✖
Value of cash in (ms) 0-65535 visual audit
907
✖
Cash to cash-box (ls) 0-65535 visual audit
908
✖ Cash to cash-box
0-65535 visual audit
909 (ms)
✖
Cash to tubes (ls) 0-65535 visual audit
910
✖
Cash to tubes (ms) 0-65535 visual audit
911
✖
Dispensed cash (ls) 0-65535 visual audit
912
✖
Dispensed cash (ms) 0-65535 visual audit
913
✖ Manually invented
0-65535 visual audit
914 cash (ls
✖ Manually invented
0-65535 visual audit
915 cash (ms)
✖
Overpay (ls) 0-65535 visual audit
916
30 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
✖
Overpay (ms) 0-65535 visual audit
917
✖ Exact change vend
0-65535 visual audit
918 value (ls)
✖ Exact change vend
0-65535 visual audit
919 value (ms)
✖ Value of cash
0-65535 visual audit
920 manually filled (ls)
✖ Value of cash
0-65535 visual audit
921 manually filled (ms)
✖ Value of free sales
0-65535 visual audit
922 interim (ls)
✖ Value of free sales
0-65535 visual audit
923 interim (ms)
✖ Number of free sales
0-65535 visual audit
924 interim (ls)
✖ Number of free sales
0-65535 visual audit
925 interim (ms)
✖
Printout number (ls) 0-65535 visual audit
926
✖
Printout number (ms) 0-65535 visual audit
927
✖ Last printout number
0-65535 visual audit
928 (ls
✖ Last printout number
0-65535 visual audit
929 (ms)
✖ Value of cash sales
0-65535 visual audit
930 total (ls)
✖ Value of cash sales
0-65535 visual audit
931 total (ms)
✖ Number of cash sales
0-65535 visual audit
932 total (ls)
✖ Number of cash sales
0-65535 visual audit
933 total (ms)
©, MEI., 1997. 31
CashFlow 560 changegiver Product Maintenance Handbook
Parameter
Meaning
Address
Range
✖ Value of free sales
0-65535 visual audit
934 total (ls)
✖ Value of free sales
0-65535 visual audit
935 total (ms)
✖ Number of free sales
0-65535 visual audit
936 total (ls)
✖ Number of free sales
0-65535 visual audit
937 total (ms)
✖ Value of bills in total visual audit (when used with
0-65535
938 (ls) Bill Validator Interface)
✖ Value of bills in total visual audit (when used with
0-65535
939 (ms) Bill Validator Interface)
✖ Interim value of bills visual audit (when used with
0-65535
940 (ls) Bill Validator Interface)
✖ Interim value of bills visual audit (when used with
0-65535
941 (ms) Bill Validator Interface)
✖ Value of vend token
0-65535 visual audit
942 sales (ls)
✖ Value of vend token
0-65535 visual audit
943 sales (ms)
✖
946-966 Interim of products
0-65535 visual audit
(Evens 0-10 (ls)
only)
✖
947-967 Interim of products
0-65535 visual audit
(Odds 0-10 (ms)
only)
must be set to 9 to cause
999 Interim reset address 0-65535
interims to be reset
32 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
DIAGNOSING TERMINAL PROBLEMS
©, MEI., 1997. 33
CashFlow 560 changegiver Product Maintenance Handbook
Testing the Terminal
It is possible to test all the features of the terminal itself by putting
the unit into a special test mode. To enter the test mode hold the
ENTER key pressed when powering the unit up. The display will
initially show three digits indicating the result of an automatic on
board test. The display format is:
This is the last test and the RESET key must be pressed to restart
the terminal in normal operational mode.
34 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REPLACING MODULES
Before removing any module from the changegiver make sure the
machine is switched off. Take care when dis-assembling the
product as there are some parts containing static sensitive devices.
Blue tabs
Float Indicators
(can be moved
manually)
Coin Storage
Cassette
©, MEI., 1997. 35
CashFlow 560 changegiver Product Maintenance Handbook
REFITTING THE COIN STORAGE CASSETTE
Before refitting the cassette it is recommended that the machine is
switched on and the mode button on the keypad pressed twice. This
will park the dispense arms to their correct positions automatically
for you. If the machine is switched off, position the dispense arms
manually by carefully pulling them forwards.
Dispenser Arms
Dispenser Arms
should be seen
here after refitting
After refitting the cassette you should be able to see the ends of the
dispense arms for tubes B, C, and D through the bottom of the
cassette. The dispense arm for tube A does not come as far forward
and therefore cannot be seen with the cassette fitted.
36 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING COIN TUBES
You can replace any of the coin tubes.
NOTE: If you are changing the tube type or the tube positions then
you must check and change if necessary the data in the following
addresses, using the MEI Route Alpha 250 terminal.
251-254 Tubes A-D, Float level options
261-264 Tubes A-D, Full count options
271-274 Tubes A-D, Low count options
281-284 Tubes A-D, Safe count options
291-294 1st coin type in tubes A-D
301-304 2nd coin type in tubes A-D
1 Remove the coin storage cassette.
2 Unscrew the three screws on the front of the
cassette.The coin tubes are held in place by the prism
housing.
3 With the back of the cassette facing you, prise the prism
housing out of its retaining slots. Gently ease the
retaining slot away from the clip on the prism housing.
This may take a small amount of force.
Prism
Screws Housing
Retaining
Slot
©, MEI., 1997. 37
CashFlow 560 changegiver Product Maintenance Handbook
with a .5 number (i.e. 5.5). The largest bore of tube has the lower
number,( i.e. 0 is the largest, 7 is the smallest).
If you are removing or replacing more than one coin tube make a
note of the positions they are in. This ensures the correct tube
number is refitted in the correct position when re-assembling.
4 Lift the coin tube upwards, it will slide out. Take care not
to touch the low level sensor mirrors that you can now
see on the cassette, fingerprints will impair
performance.
Cassette
Tube Locating
Points
Low Level Sensor
Mirror
To replace the tube, simply slide back into position. There are
locating points on the cassette for each tube.
NOTE: Although the cassette holds four tubes there are some
limitations on the possible combinations. At the end of this section
there is a table showing the possible options.
38 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Removing the Designators
There are eight different size of designator. One designator is fitted
at the bottom of each tube in the cassette. They are colour coded
and identified by a letter on each one in the range A - H. The size of
designator fitted is determined by the thickness of the coin which is
to be routed to that tube. A list of the designators and coin
thicknesses are shown at the end of this section as well as a table
showing the possible designator and tube options. All designators
can be fitted in any position.
The designators are held in place by two clips which locate under
the base of the cassette.
1 Remove the tubes as described in the previous pages.
2 Lift the back of the designator and pull forwards out of
the cassette. You may find it easier to use a small
screwdriver to lift the designator clips.
Designators
©, MEI., 1997. 39
CashFlow 560 changegiver Product Maintenance Handbook
TUBE POSITIONS
Possible tube combinations in the cassette.
1 ✘ ✔ ✘ ✘
2 ✘ ✔ ✔ ✔
2.3 ✘ ✔ ✔ ✔
2.5 ✘ ✔ ✔ ✔
3 ✘ ✔ ✔ ✔
3.5 ✔ ✔ ✔ ✔
4 ✔ ✔ ✔ ✔
4.5 ✔ ✔ ✔ ✔
5 ✔ ✔ ✔ ✘
5.5 ✔ ✔ ✔ ✘
6 ✔ ✘ ✔ ✘
6.5 ✔ ✘ ✔ ✘
7 ✔ ✘ ✔ ✘
40 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
COIN SIZES FOR EACH TUBE
©, MEI., 1997. 41
CashFlow 560 changegiver Product Maintenance Handbook
TUBE & DESIGNATOR COMBINATIONS
AUSTRALIAN COINSET
A 15 6 111
5 Cent 5.5 F
C 15 6 111
10 A 11 2 80
3.5 E
Cent D 10 2 80
20 C 9 2 60
2 C
Cent D 8 2 60
50 0 C B 8 2 55
Cent Modified
1 B 7 2 54
3 C
Dollar D 7 2 54
A 7 4 48
2
5 B B 7 4 48
Dollar
C 7 4 48
42 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
FRENCH COINSET
A 14 2 98
10
5 F B 13 2 98
Cent
C 14 2 98
A 14 2 95
20 B 13 2 95
3.5 F
Cent C 14 2 95
D 13 2 95
50 A 10 2 73
5.5 D
Cent C 10 2 73
A 11 2 80
I B 11 2 80
3.5 E
Franc C 11 2 80
D 10 2 80
B 11 2 76
2
2.5 E C 11 4 76
Franc
D 10 2 76
5 B 9 2 62
2 C
Franc D 8 2 62
10 B 9 2 63
4 C
Franc D 9 2 63
©, MEI., 1997. 43
CashFlow 560 changegiver Product Maintenance Handbook
GERMAN COINSET
5 A 12 2 86
6 E
Pfennig B 12 2 86
A 12 2 81
10 B 11 2 81
4 E
Pfennig C 12 4 81
D 11 2 81
A 13 2 92
50
5 E B 12 2 92
Pfennig
C 13 2 92
A 11 2 79
I B 11 2 79
3.5 E
D Mark C 11 2 79
D 10 2 79
B 10 2 77
2
2.5 E C 11 2 77
D Mark
D 10 2 77
5 B 9 2 50
2 D
D Mark C 9 2 50
Note:
2DM - preferred route is position D.
5DM - Maximum float level should be limited to 50 coins.
44 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
ITALIAN COINSET
50 Lira B 10 2 71
3 D
Old D 9 2 71
50 Lira A 11 2 78
New 7 D C 11 2 78
100 B 9 2 70
Lira 2 D
Old C 10 2 71
100 A 11 2 77
Lira 6 D
New C 11 2 78
A 12 2 86
200 B 12 2 86
3.5 D
Lira C 12 2 86
D 11 2 88
500
3 D D 9 2 70
Lira
©, MEI., 1997. 45
CashFlow 560 changegiver Product Maintenance Handbook
10 A 12 2 80
3.5 E
Cent D 10 2 81
20
2 C C 9 4 59
Cent
50 Modified
C B 9 4 57
Cent 0
A 8 2 52
I Dollar 4 B
D 7 2 50
46 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
SPANISH COINSET
5 A 11 2 98
Peseta 4 D
Old B 11 2 98
5
Peseta 6.5 E A 12 2 83
New
25 B 9 2 68
Peseta
2.5 D
Old C 10 2 68
1957-80
25 B 9 2 68
Peseta
2.5 D C 9 2 68
Old
1980-90 D 9 2 70
25
Peseta 5.5 B 9 2 67
D
New
1990 on 5 C 10 2 68
A 7 2 48
100 B 7 2 48
4 B
Peseta C 7 2 48
D 6 2 48
©, MEI., 1997. 47
CashFlow 560 changegiver Product Maintenance Handbook
A 12 2 95
1penny 5 F B 12 2 95
C 12 2 95
B 9 2 75
2 pence 3 E C 10 2 75
D 9 2 75
A 11 2 84
5 pence 6.5 E
C 11 2 84
A 10 2 76
10 B 9 2 76
3.5 D
pence C 10 2 76
D 10 2 76
A 10 4 81
20 B 10 4 81
4.5 E
pence C 10 4 81
D 9 4 81
B 10 4 73
50
pence 2.3 E C 10 4 73
(new)
D 10 4 73
A 6 2 38
B 6 2 38
1 pound 4 B
C 7 2 38
D 6 2 38
Note:
1p - preferred route is position A
5p - preferred route is position A
48 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
DESIGNATOR AND COIN THICKNESS
Nominal
Minimum Coin Maximum Coin
Designator Designator
Thickness Thickness
Thickness
A (RED) 1.0 3.01 3.60
©, MEI., 1997. 49
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE ACCEPTOR
1 Remove the coin storage cassette as shown in the
previous pages.
2 Unlatch the acceptor by pressing down on the blue
acceptor release catch with a small screwdriver.
3 Disconnect the acceptor loom which is plugged in to the
rear of the acceptor.
4 Ease the acceptor/separator module forwards and down
until it is free of the catch and rests on the locating pins.
5 Lift the separator out of the retaining slots on the spine.
Acceptor
Loom
Acceptor
Release Catch
Acceptor/Separator
50 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE DISCRIMINATOR BACK COVER
NOTE: After removing the back cover the discriminator PCB is
exposed and normal anti static precautions should be taken to avoid
damaging the PCB or any parts associated with it. Also, the lid of the
discriminator is now free to open, and disengage the hinge spring.
1 Remove the coin storage cassette and the acceptor /
separator as shown in the previous pages.
2 Disconnect the separator looms from the rear of the
acceptor.
Separator
Looms
©, MEI., 1997. 51
CashFlow 560 changegiver Product Maintenance Handbook
The discriminator is held in the back cover by four clips.
Although there are no screws to be undone the discriminator is held
firmly in place by these four clips. Using a small screwdriver release
each of the clips in the order shown below.
Right Hand Clips
Clip 1
Clip 2
Clip 4
Clip 3
52 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE SEPARATOR
1 Remove the coin storage cassette and the acceptor /
separator as shown in the previous pages.
2 Carefully disconnect the two looms which are attached
to the back of the acceptor. When removing the looms
be careful not to pull any wires out of their housings.
3 Gently release the bottom left hand clip and then the top
left hand clip. The third clip on the right hand side will
now release itself.
You may find it easier to release the clips from the reverse side but
still in the same order as above.
Clips
Clip
©, MEI., 1997. 53
CashFlow 560 changegiver Product Maintenance Handbook
When refitting the separator, position the right hand clip first, then
the left hand clips. Make sure that all three clips are seated correctly
as it is possible to snap the separator into place without the clips
being fitted correctly. If this happens you may get coin jams.
Spring Clip
Solenoid Bank
54 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Removing the Top Level Sensor Assembly
1 Remove the separator from the acceptor.
2 The sensor assembly is held in position by two push in
clips. To release these clips push the assembly out from
the underside as shown in the diagram below. You will
need a fine screw driver or similar tool to fit the access
holes.
Access Points
©, MEI., 1997. 55
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE ACCEPT GATE
1 Remove the acceptor/separator.
2 Detach the separator from the acceptor.
3 Remove the back cover from the discriminator. Please
observe the instructions as shown in the section on
removing the discriminator from the back cover.
The accept gate is held in the acceptor via three clips.
Clip 1
Clip 3
Clip 2
FEM
Dispenser Clips
©, MEI., 1997. 57
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE DISPENSE ARMS
.
Baseplate
Release Clips
When the base plate has been removed the dispense arms are
accessible. The dispense arms are marked A to D and correspond
to the four tube positions A to D.
Each arm is retained in position using a small red insert. These must
first be carefully extracted and replaced afterwards.
You will see above the dispense arm in tube position D that there is
another plastic moulding, this is the scavenger arm. This arm is
used for dispensing coins from the tube in position D.
1 Remove the dispenser from the spine.
2 Remove the dispenser base plate by releasing the two
retaining clips. Push the clips towards the back of the
dispenser and the base plate will drop down
3 Remove the dispense arms by squeezing either side of
the pivot point and lifting.
To remove dispense arm D, lift off the scavenger arm first.
58 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE KEYPAD AND TRANSFORMER
N.B. The transformer is replaced by a reservior
capacitor in CashFlow® 560 BDV and MDB products.
Remember to switch off the machine.
The keypad and its housing also provides protection for the
transformer assembly.
1 Remove the coin storage cassette and the acceptor as
shown in the previous pages.
2 Push the back of the cover flap downwards until it
latches in the open position.
3 Remove the fixing screw which you can now see under
the front edge of the cover flap.
4 Ease the keypad and cover towards you.
Push the cover flap here
Fixing Screw
When you have removed the cover you can access the transformer
assembly. The transformer is connected to the control board via two
looms. To remove it, disconnect the two looms and lift the
transformer out of its housing.
©, MEI., 1997. 59
CashFlow 560 changegiver Product Maintenance Handbook
REPLACING FUSES
The fuses are located on the control board, to access and replace
follow these instructions:
Make sure that all power has been switched off.
1 Remove the coin storage cassette and the acceptor as
shown earlier.
2 The fuse cover is on the left hand side. Push the cover
down and it will rest in an open position.
3 The fuses are now accessible. It is important to locate
the correct fuses in the right place.
Fuse
Cover
60 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
REMOVING THE CONTROL BOARD
Although there are several variants of control board there are only
two physical sizes, short ( Executive, BDV and MDB ), or long ( 4
price and MDB 4 price/1 price). Generally, the connector positions
remain consistent across all variants.
In order to remove the control board all other modules need to be
removed first. When removing those modules connected to the
control board via looms or cables, make a note of the positions of
the connectors that each module is attached to. This will help when
re-assembling.
Turn the spine so that the rear is facing you. A screw is located to
the right of the lower keyhole. Once this is undone the back cover
can be removed by releasing the three clips as indicated by arrows
on the back cover. The control board can then be lifted off
Slide
Switch
Assy
Back PCB
Cover
4 Price Mode
Position
1 Price Mode
Position
Screw
©, MEI., 1997. 61
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTORS (EXECUTIVE, BDV and MDB)
CON 16
CON 3
CON 8
CON 7
CON 1
CON 4
CON 5 CON 6
CON 11
62 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
CONNECTORS (4 PRICE)
CON 3
CON 13
CON 16
CON 2
CON 12
CON 8
CON 1 CON 7
CON 4
CON 5
CON 6
CON 11
CONN 17
CONN 2 CONN 16
CONN 12
CONN 1
CONN 8
CONN 4
CONN 5 CONN 6
CON 11
1 = Tube A.
2 = Tube B
4 = Tube C
8 = Tube D
128 = Post gate strobe error
These numbers are additive e.g. if the display reads an error code
of 5 then tubes A and C are faulty.
©, MEI., 1997. 65
CashFlow 560 changegiver Product Maintenance Handbook
66 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
©, MEI., 1997. 67
CashFlow 560 changegiver Product Maintenance Handbook
0 = Do not reset
1 = Reset error flags
68 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
TROUBLESHOOTING THE CASHFLOW® 560 UNIT
Problem Causes Actions
No coins Blocked accept gate Switch off power to machine, check if the opto’s are blocked, and clean the
accepted opto’s, or build up of dirt in unit. Refer to the Maintenance Handbook’s cleaning section before
the unit. cleaning the opto’s.
Power loom not inserted Switch off power to the machine, and check the loom.
correctly.
Poor coin Changegiver unit is not Check and re-level the unit if necessary.
acceptance level.
©, MEI., 1997.
Modules are not mounted Check that the coin entry and exit chutes of the machine are aligned with
and aligned correctly. the coin entry cup on the unit and the cashbox on the machine.
Adjust the modules until they are aligned accurately.
Build-up of dirt in the Switch off power to machine, check and clean acceptor.
acceptor.
Coins are Power loom is not Switch off power to the machine, and check the loom.
accepted inserted correctly.
but no Coin jam in the separator Switch off power to the machine, and check the separator for jams.
credit is module (post gate
given strobes are covered).
Accept gate strobes Refer to the Maintenance Handbook’s cleaning section before attempting
mechanism blocked or to clean the strobes or the opto’s.
dirty.
69
CashFlow 560 changegiver Product Maintenance Handbook
70
A tube has reached pre- Press A to leave float mode and to clear any credit.
set float level, further Check the tube levels, then make a vend to check that the correct change
coins are rejected is dispensed.
because the unit is in float
mode.
©, MEI., 1997.
Coins are The level of coins in a Check tube counts. If they are above the pre-set float levels and automatic
not routing tube is covering or tube inventory is set, press Mode+A+C to float-down the coins in the
correctly jamming a top-level tubes.
sensor. Once jam is cleared either press invent button or use the Route Alpha 250
terminal to enable the tube.
The top-level sensor
loom or the separator Switch off the power, remove the cassette and release the acceptor.
loom is not connected Check that the top-level sensor and separator looms are fitted correctly.
correctly. Replace the acceptor and cassette. Switch on power to the unit, insert
coins and check routing.
Wrong acceptor or
separator is fitted.
Check that the acceptor and separator are the correct versions. Refer to
A tube is disabled. your authorised MEI distributor.
set for selections. Check that coins are being routed to the tubes correctly.
No coins Levels of coins in the Check that change coins are available in the tubes. If necessary, float up
are tubes are below the safe the tubes with the correct change coins.
dispensed count.
Dispenser loom not Switch off power to the machine and check that the dispenser loom is
connected, or loose. fitted correctly. Refer to the Maintenance Handbook.
Faulty dispenser module. Check that the dispenser module is operating correctly. Refer to the
Maintenance Handbook replacing modules section before you attempt to
service or to replace the dispenser.
Red LED is Normal operation. No action.
ON, except
when a
71
vend is
made
Problem Causes Actions
Red LED is Coin jam in the changer Check for jams in the acceptor and in the tubes. Clear the jams.
ON but mechanism. Press Mode + Mode to park the dispenser arms before replacing the
coins are cassette, then dispense a coin from each tube to check operation.
not
accepted
Lid of the acceptor is Switch off the power to the machine. Open and close the lid of the
open. acceptor, wait at least 15 seconds, then switch on again.
Not enough reject lever Check clearance is between 2 - 3mm, and adjust if necessary.
clearance.
Red LED No power to the unit, or Check that the power supply to the changegiver is at the voltage shown in
©, MEI., 1997.
stays OFF voltage not correct. the window on the keypad label.
Test the power supply by pressing the Mode button.
No power to the unit, If the yellow LED flashes, the power is ON.
loose loom or blown fuse. If yellow LED stays off, switch off power to the machine, and check all
power looms and fuses.
Replace any blown fuses.
Restart the machine and check that the red LED is on.
Red LED is Mismatch between the Press and hold down A, B, C and D for at least three seconds each to
OFF, but true coin count in a tube dispense coins down to the tube safe counts.
change and the count being Press Mode + A + B, and insert change coins through the acceptor until
coins are registered by the tubes reach their pre-set levels.
routed to the changegiver
cashbox and If an audit FEM is fitted, Mode+A+B is not available to reset tubes
not to the automatically to pre-set levels. In this case, float tubes to required levels
tubes and make a trial vend.
CashFlow 560 changegiver Product Maintenance Handbook
Problem Causes Actions
Red LED is Fault with the changegiver Press A, B, C and D to check if coins are dispensed. If the red LED is still
FLASHING unit. flashing, switch off the power to the machine, wait at least 15 seconds and
switch on again.Check that coins are dispensed.
A coin has covered the Remove the coin storage cassette and check the tops of the coin tubes.
top-level sensor mirrors.
A coin is jammed in the Switch off the power to the machine, remove the cassette and check the
dispenser module. dispenser for jams.
©, MEI., 1997.
Coin storage cassette is Press coin storage cassette into place firmly, ensure clips snap shut.
unclipped.
Red LED No stock available for Restock machine if necessary.
stays OFF vending.
and all coins
are rejected No blocker signal from the ICheck for a full waste bucket. Check if machine is paused halfway
machine. through a vend cycle. Complete the cycle if necessary.
LED or keypad fault. Check the keypad module. If faulty, refer to your MEI distributor.
73
Faulty transformer. Check the transformer. If faulty, refer to your MEI distributor.
CashFlow 560 changegiver Product Maintenance Handbook
74
accepted
The lid of the acceptor is Switch off power to the machine and open and close the lid of the unit.
not closed firmly. Make sure the lid snaps shut firmly. Wait at least 15 seconds and switch
the power on again.
The acceptor loom is not
connected. Check the acceptor loom and reconnect it if necessary.
The coin path in the
acceptor is dirty. Switch off power to the machine and clean the acceptor.
Yellow LED Normal operation No action
is OFF
Yellow LED Normal operation No action
flashes
when coins
are accepted
CashFlow 560 changegiver Product Maintenance Handbook
Problem Causes Actions
Yellow LED No power supply to the Switch off power to the machine, check all looms and check all fuses.
remains OFF vending machine
when Mode Replace blown fuses, following the instructions in this manual.
button is
pressed
Yellow LED The changegiver is in The keypad is available to change the functions of the unit.
is flashing shifted mode because the
Mode button has been
(To exit from shifted mode, press Mode or wait for 45 seconds )
©, MEI., 1997.
pressed
Yellow LED Faulty LED or faulty Check the keypad module.
is OFF keypad module
permanently
If faulty, refer to your MEI distributor.
.
No other
problems.
Problems in Faulty unit, or faulty Contact your MEI distributor. To help diagnosis, note the symptoms, and
handling modules the model and serial number of the unit for reference. These numbers are
coins on a label on the side of the unit.
persist after
all solutions
have been
tried
75
CashFlow 560 changegiver Product Maintenance Handbook
CLEANING THE ACCEPTOR
In order to ensure maximum efficiency from this product it is
essential to pay regular attention to the cleaning of the coin
pathway. Before attempting to clean or remove the acceptor the
machine must be switched off. The shaded areas shown in the
diagram below should always be kept free from dirt, grease, etc. Any
cleaning should be carried out by using a soft damp cloth.The
surface should always be left clean and dry after any such cleaning.
Should any drops of water enter this product leave the machine
switched off until the water has dried out.
Never use solvents to clean this product as this will damage the
surfaces.
Note: Failure to switch the machine off before cleaning could result
in a possible delay in accepting coins.
The acceptor re-calibrates itself at power up and every 4 minutes
thereafter. If you switch on with the lid open it will re-calibrate itself
incorrectly. The first coin inserted before that time-out period has
expired will be rejected, but subsequent coins will follow the normal
validation process provided that the lid is firmly closed.
76 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
CLEANING (General)
In order to ensure the changer continues performing at its best it is
important that other parts as well as the acceptor itself are kept
clean. Details showing how to dis-assemble modules are shown in
earlier sections of the book.
If you are cleaning the optos or prisms in a module you should use
a cotton bud or a soft cloth. Never use solvents or abrasives as this
will damage the optical surfaces.
Below is a list of modules and their parts which should receive
particular attention.
Accept Gate
Gate
Discriminator
Coin Exit
Plate
Optos
©, MEI., 1997. 77
CashFlow 560 changegiver Product Maintenance Handbook
Separator
The separator is a sealed unit. If it looks particularly dirty then
remove the prism housing and solenoid bank. You can then
immerse the remaining plastic part in hot soapy water. Rinse, and
leave to dry thoroughly before refitting.
Prism
Housing
Solenoid
Bank
78 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
Dispenser
Prisms
Designators
Coin Tubes
©, MEI., 1997. 79
CashFlow 560 changegiver Product Maintenance Handbook
COMPATIBILITY
No.
CashFlow® Serial
Electro of
Machine Replaces (Protocol BDV MDB
mechanical Price
Loom No. A)
Lines
T1 EA ✓ N/a
T2 E05,EB ✓ N/a
B32,FI,
T3 ✓ 1
F16
FF,B12,F
T4 ✓ 4
15, F26
FB,B03,B
62
T5 ✓ 4
F03,F10,
F35
FJ, F02,
T6 ✓ 3
F27, B02
80 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
No.
CashFlow® Serial
Electro of
Machine Replaces (Protocol BDV MDB
mechanical Price
Loom No. A)
Lines
FA, (Gen. purpose loom)
T7 No credit Adaptor looms 3, 4, 5 and 6 are used in
relay conjunction with this loom
FD,B74,F
T8 ✓ 4
01
FC,B60,F
T9 ✓ 4
08,F33
T11 FE,F12 ✓ 4
T12 FG,F44 ✓ 4
T13 -- ✓ 4
Machine FF,
Loom F26 ✓ 4
165972002 Adaptor
MDB ✓
©, MEI., 1997. 81
CashFlow 560 changegiver Product Maintenance Handbook
BILL VALIDATOR INTERFACE
The electro-mechanical and Executive products can be used in
conjunction with a bill validator. To do so the following elements
must be present before commencing an installation:
• CashFlow® changegiver product
• Robust Terminal cable
• Bill validator cable/s to host power
• Bill validator interface
• BVI to bill validator cable
• MEI® Route Alpha 250 terminal
Bill Validator to
CashFlow ® power cable host power cable
BVI to Bill Validator cable
Bill
Validator Host Power
Changegiver
BVI Bill Validator Interface
Robust Terminal
cable
Typical Connection Diagram
82 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
The successful connection of the changegiver and the bill validator
has two phases, that of installing the Robust Terminal cable into the
changegiver, and the connection of that cable to the bill validator.
To install the Robust Terminal cable into the changegiver the
following process must be followed, having first dis-connected the
CashFlow® product’s power plug:
a) Remove the coin storage cassette from
B D the front of the product by squeezing the
A blue tabs in the centre of the cassette.
b) Release the acceptor module and tilt
forward by pressing the blue retaining
catch down with a fine screwdriver at
C point A.
c) Dis-engage the cable restraint at point
B by gently pulling the side of the chan-
nel outwards. Remove the right-most
grommet. Connect the 6-pin end of the
Robust Terminal cable into CON 16 on
the control board, located at point C.
d) Feed the cable towards the point where
the grommet was removed, ensuring
that it lays flat and is behind the cable
retainer at point D. Insert the cable
grommet and re-engage the cable
restraint.
Replace the acceptor module and coin
storage cassette.
The next step requires the use of the correct interface cable, the part
numbers of which are shown in the following table
Interface Cable Options
Host Plug Separate Power Options
Type
8 - way 15 way 9 - way
Low
Jones Molex Mate ‘n Flying
Level
BVI Type (T3, T4, (T4, T10) lock leads
T6) 24v Typ.) (110v Typ.) only
Verirval 181227001
©, MEI., 1997. 83
CashFlow 560 changegiver Product Maintenance Handbook
84 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
(Current max. = 3)
Route Alpha
terminal ✍
Comments
address listed
below
? ✍
600 # 0 - 15 =2
611 $ 0 - 65,535
$1 $ 5 $ 10
612 $1 $5 $ 10 0-7 1 + 2 + 4
$1 $5 $ 10 $1 $ 5 $ 10
613 0-7
1 + 2 + 4
MEI, Eskdale Road, Winnersh Triangle, Wokingham, Berkshire. RG41 5AQ, Great Britain
$
No. of pulses per $1 $5 $ 10 Bill Validator
base note value Inhibit individual cable
notes connection
point
$ 1 $ 5 $ 10
Route Alpha 1 + 2 + 4
terminal must Bit-mapping value function
NOT be fitted $1 $5 $ 10 0 = No bills inhibited
in either position! 1 = Inhibit bill 1
Robust Terminal Which notes inhibited 2 = Inhibit bill 2
cable connector when exact change 4 = Inhibit bill 3
CAN be fitted in condition applies Example:
either position e.g. 5 = Inhibit bill 1 & 3
©, MEI., 1997. 85
CashFlow 560 changegiver Product Maintenance Handbook
MEI BINDER
You can protect your documentation with an MEI binder. This binder
has been specifically designed to hold your A5 documentation. It
has six rings and is manufactured from top quality materials. It is
finished in a stylish black hessian weave with dark grey suede lining
and protective metal corners. Your MEI binder will hold several
CashFlow books if required. It comes supplied with a set of ten
colour coded section dividers.
The binder also includes;
• magnetic clasp
• pen loop
• business card pocket
• large pocket suitable for ‘starter guides’
• 3 smaller pockets
86 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
©, MEI., 1997. 87
CashFlow 560 changegiver Product Maintenance Handbook
MEI OFFICES
WWW.MEIGROUP.COM
88 ©, MEI., 1997.
OAD
CashFlow 560 changegiver Product Maintenance Handbook
MEI DISTRIBUTORS
The Following Distributors Offer A Comprehensive Sales And
Replacement Service For New Product And Spare Parts.
WWW.MEIGROUP.COM
©, MEI., 1997. 89
CashFlow 560 changegiver Product Maintenance Handbook
90 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
©, MEI., 1997. 91
CashFlow 560 changegiver Product Maintenance Handbook
92 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
©, MEI., 1997. 93
CashFlow 560 changegiver Product Maintenance Handbook
94 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
INDEX
A
Accept Gate Module Replacement 56
Acceptor Module 3, 8, 14, 15, 53, 59,
60, 76, 77, 83
Acceptor Module Loom 50, 53
Acceptor Module Replacement 50
Automatic Float Mode 10
Automatic Tube Dispense 15
Automatic Tube Inventory 15
B
Back Cover 51
Back Cover Replacement 51
BDV Version Price Setting 14
Bill Validator Cable 82
Bill Validator Interface 82, 83, 84
Bill Validator Label 85
Bill Validator Switches 84
Blocker 13
BVI Label 84
C
Cancelling Credit 16
Cashbox 9, 11
Change Tubes 10
Cleaning 76, 77
Coin Entry Chute 9, 10, 11
Coin Entry Chute Alignment 9
Coin Entry Cup 9
Coin Exits 9, 11
Coin Feed Rate 10
Coin Routing 11
Coin Storage Cassette 3, 7, 9, 16, 50, 51,
53, 57, 59, 60, 83
Coin Tube Refill 15
Coin Tubes 79
Configuration 5, 12
Control Board 3, 59, 60, 61
Control Board Connectors 62, 63, 64
Control Board Removal 61
Cover Flap 7, 8
©, MEI., 1997. 95
CashFlow 560 changegiver Product Maintenance Handbook
Credit Display 11
D
Dangerous Environments 1
Designators 79
Discriminator Module 52
Discriminator PCB 51
Dispense Arms 9, 11
Dispense Arms Replacement 58
Dispenser Module 3, 10, 13, 79
Dispenser Module Loom 57
Dispenser Module Replacement 57
Dispensing Coins 13
Disposal Of Product 1
Double Click Hotkeying 19
E
Electrical Connection 10, 11
Executive Version Price Setting 14
F
Fault Finding 65
Fixing Points 6, 8
Float Down 15
Float Levels 15, 16
Float Mode 11, 16
Float Up 15
Function Expansion Module (FEM) 57
Fuse Replacement 60
H
Hinge Spring 51
I
Idle State 13
Installation 5, 11
Interface Compatibility 80
Interface Loom 11
K
Keypad 3, 5, 9, 11, 12, 65
Keypad Operation 12, 13, 14, 15, 16
Keypad Replacement 59
L
Low Level Sensor 16
96 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
M
MEI OFFICES 88
MEI® Route Alpha 250 Terminal 82
MEI® Route Alpha 250 Terminal 4, 13, 14, 15, 17,
84
MEI DISTRIBUTORS 89
MEI Literature Binder 86
Mode Button 11
Mode Key 14, 15, 16
Module Replacement 59, 60
Mounting Keyholes 61
Multiple Coin Dispensing 13
O
Operating Voltage 1, 10, 11
Optos 77
P
Power Down 11, 76
Power Up 9, 10, 11, 76
Price Teach 14
Prisms 77
R
Reject Lever 9, 11
Resetting Tube Counts 16
Robust Terminal Cable 82, 83, 84
S
Safety 1, 76
Separator Module 3, 53, 78
Separator Module Loom 51
Separator Module Replacement 50, 53, 54, 55
Separator Solenoids 54
Setting Prices 11, 14
Solenoid Loom 54
Spine 3, 61
Stored Credit 15
T
Terminal Addresses 24, 65, 66, 68
Terminal Fault Finding 33
Terminal Key Functions 18, 19, 20
Terminal Testing Procedure 34
Time-Out 14, 15, 76
Top Level Sensor Assembly 55
©, MEI., 1997. 97
CashFlow 560 changegiver Product Maintenance Handbook
Transformer Assembly 3
Transformer Assembly Replacement 59
Transformer Looms 59
98 ©, MEI., 1997.
CashFlow 560 changegiver Product Maintenance Handbook
©, MEI., 1997. 99
REPRESENTATIVE: