Quick Start Guide

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Network Video Recorder

Quick Start Guide

V1.1.1
Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password whenever
possible. A strong password should be made up of at least 8 characters and a combination of special
characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera
firmware up-to-date to ensure the system is current with the latest security patches and fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are able to
access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and
to view video feeds remotely.
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports
reduces the risk of outsiders being able to guess which ports you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices
and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing
the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the system’s
credentials. You will need to either update the camera’s firmware to the latest revision or manually
change the ONVIF password.
6. Forward Only Ports You Need:
● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers
to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a recorder on
site; just the NVR is needed.
7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people should
disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from
accessing the system.
8. Use a Different Username and Password for SmartPSS:

Cybersecurity Recommendations I
In the event that your social media, bank, email, etc. account is compromised, you would not want
someone collecting those passwords and trying them out on your video surveillance system. Using a
different username and password for your security system will make it more difficult for someone to
guess their way into your system.
9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and functions
they need to use to perform their job.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a good
thing. However, if your system automatically forwards the ports and you leave the credentials defaulted,
you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be
turned off regardless. Disabling UPnP is recommended when the function is not used in real
11. SNMP:
applications.
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for
tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known issues
involving Multicast, but if you are not using this feature, deactivation can enhance your network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the system
log. The system log will show you which IP addresses were used to login to your system and what was
accessed.
14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve
this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.
15. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and
cannot be accessed directly.
16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your public
computer network. This will prevent any visitors or unwanted guests from getting access to the same
network the security system needs in order to function properly.

Cybersecurity Recommendations II
Table of Contents
Cybersecurity Recommendations ........................................................................................................... I
Foreword .................................................................................................................................................. IV
Important Safeguards and Warnings .................................................................................................... VI
1 Checking the Components ................................................................................................................ 1
2 Installing HDD ........................................................................................................................................ 2
2.1 SMART 1U ..................................................................................................................................... 2
2.2 MINI 1U, COMPACT 1U, 1U ......................................................................................................... 4
3 Connection ............................................................................................................................................. 6
4 GUI Operations ...................................................................................................................................... 7
4.1 Booting Up ..................................................................................................................................... 7
4.2 Initializing the Device ..................................................................................................................... 7
4.3 Modifying IP Address ....................................................................................................................11
4.4 Registration...................................................................................................................................11
4.5 Schedule ...................................................................................................................................... 12
4.6 Playback ...................................................................................................................................... 13
4.7 Shutdown ..................................................................................................................................... 14
5 Web Operations ................................................................................................................................ 15
6 P2P ........................................................................................................................................................ 16

Table of Contents III


Foreword

General

This Quick Start Guide (hereinafter referred to be "the Guide") introduces the functions and
operations of the NVR devices (hereinafter referred to be "the Device").

Safety Instructions

The following categorized signal words with defined meaning might appear in the Guide.
Signal Words Meaning
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
CAUTION
result.

TIPS Provides methods to help you solve a problem or save you time.

Provides additional information as the emphasis and supplement


NOTE
to the text.

Revision History

No. Version Revision Content Release Time

1 V1.0.0 First Release. May, 2017

Add GDPR information.


2 V1.1.0 June, 2018
Update HDD installation.
Add note:
The device does not support
wall mounting with the front
3 V1.1.1 July, 2018
panel facing down.
Install the PoE front-end device
indoors

Privacy Protection Notice

As the device user or data controller, you might collect personal data of others such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be
in compliance with the local privacy protection laws and regulations to protect the legitimate
rights and interests of other people by implementing measures including but not limited to:
providing clear and visible identification to inform data subject the existence of surveillance
area and providing related contact.

Foreword IV
About the Guide

 The Guide is for reference only. If there is inconsistency between the Guide and the actual
product, the actual product shall prevail.
 We are not liable for any loss caused by the operations that do not comply with the Guide.
 The Guide would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper manual, CD-ROM, QR code or our official
website. If there is inconsistency between paper manual and the electronic version, the
electronic version shall prevail.
 All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the Guide. Please
contact the customer service for the latest program and supplementary documentation.
 There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our final explanation.
 Upgrade the reader software or try other mainstream reader software if the Guide (in PDF
format) cannot be opened.
 All trademarks, registered trademarks and the company names in the Guide are the
properties of their respective owners.
 Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
 If there is any uncertainty or controversy, please refer to our final explanation.

Foreword V
Important Safeguards and Warnings
The following description is the correct application method of the device. Read the guide
carefully before use to prevent danger and property loss. Strictly conform to the guide during
application and keep it properly after reading.

Operating Requirement

 Install the PoE front-end device indoors.


 Don’t place and install the device in an area exposed to direct sunlight or near heat
generating device.
 Don’t install the device in a humid, dusty or fuliginous area.
 Keep its horizontal installation, or install it at stable places, and prevent it from falling.
 Don’t drip or splash liquids onto the device; don’t put on the device anything filled with
liquids, in order to prevent liquids from flowing into the device.
 Install the device at well-ventilated places; don’t block its ventilation opening.
 Use the device only within rated input and output range.
 Don’t dismantle the device arbitrarily.
 Transport, use and store the device within allowed humidity and temperature range.

Power Requirement

 Make sure to use the designated battery type. Otherwise there may be explosion risk.
 Make sure to use batteries according to requirements. Otherwise, it may result in fire,
explosion or burning risks of batteries!
 To replace batteries, only the same type of batteries can be used.
 Make sure to dispose the exhausted batteries according to the instructions.
 The product shall use electric wires (power wires) recommended by this area, which shall
be used within its rated specification.
 Make sure to use standard power adapter matched with this device. Otherwise, the user
shall undertake resulting personnel injuries or device damages.
 Use power supply that meets SELV (safety extra low voltage) requirements, and supply
power with rated voltage that conforms to Limited Power Source in IEC60950-1. For
specific power supply requirements, please refer to device labels.
 Products with category I structure shall be connected to grid power output socket, which is
equipped with protective grounding.
 Appliance coupler is a disconnecting device. During normal use, please keep an angle that
facilitates operation.

Important Safeguards and Warnings VI


1 Checking the Components

All the installation and operations here should conform to the local electric safety rules. The
Device does not support wall mounting with the front panel facing down.
When you receive the Device, please check against the following checking list. If any of the
items are missing or damaged, contact the local retailer or after-sales engineer immediately
Sequence Checking items Requirement

Appearance No obvious damage.

No broken or distorted positions that


1 Package Packing materials
could be caused by hit.

Accessories No missing.

Device model conforms to the


purchase order.
Not torn up.
NOTE
Do not tear up or throw away the
2 Labels Labels on the device
labels; otherwise the warranty
services are not ensured. You need
to provide the serial number of the
product when you call the after-sales
service.
Appearance No obvious damage.
No connection loose.

3 Device Data cables, power NOTE


cables, fan cables, If there is any loose, please contact
mainboard the company after-sales service in
time.

Checking the Components 1


2 Installing HDD
The following figures are for reference only. The actual product shall govern.

CAUTION
Shut off the power before you replace the HDD.

2.1 SMART 1U
For the first time installation, make sure whether the HDD has been installed or not. It is
recommended to use HDD of enterprise level or surveillance level. It is not recommended to
use PC HDD.
Turn over the device and remove the four fixing screws on the baseboard of the device.
Installing HDD (1)

Remove the case cover along the direction shown in the following
arrow.
Installing HDD (2)

Match the four holes on the baseboard to place the HDD.


Installing HDD (3)

Installing HDD 2
Turn the device upside down, match the screws with the holes on
the HDD and then fasten them. The HDD is fixed to the
baseboard.
Installing HDD (4)

Connect the HDD data cable and power cable to the device.
Installing HDD (5)

Put back the cover and fasten the four screws on the baseboard
to complete the installation.
Installing HDD (6)

Installing HDD 3
2.2 MINI 1U, COMPACT 1U, 1U
For the first time installation, make sure whether the HDD has been installed or not. It is
recommended to use HDD of enterprise level or surveillance level. It is not recommended to
use PC HDD.
Remove the fixing screws of the case cover (including the two screws on the rear panel
and two screws on the left and right panels).
Installing HDD (1)

Remove the case cover along the direction shown in the following arrow.
Installing HDD (2)

Match the four holes on the baseboard to place the HDD.


Installing HDD (3)

Turn the device upside down, match the screws with the holes on the HDD and then
fasten them. The HDD is fixed to the baseboard

Installing HDD 4
Installing HDD (4)

Connect the HDD data cable and power cable to the device.
Installing HDD (5)

Put back the cover and fasten the screws on the rear panel and side panels to
complete the installation.
Installing HDD (6)

Installing HDD 5
3 Connection
NOTE
Following figures are for reference only. The actual product shall govern.
1U series connection

NOTE
 Please check the icons on the rear panel carefully and refer to the actual product for
detailed information.

 If the icon is , input DC 12V power. If the icon is , input DC 48V power.

Connection 6
4 GUI Operations
NOTE
Slight difference might be found on the interfaces of different models. Following figures are for
reference only. The actual product shall govern.

4.1 Booting Up

CAUTION
Before the boot up, please make sure:
 The rated input voltage shall match with the device power requirement. Make sure the
power wire connection is ready and then turn on the power button.
 For device security, connect the Device to the power adapter first and then connect it to the
power socket.
 Always use the stable current. It is recommended to use UPS.
 Device of some series does not have the power on-off button. You can boot up the Device
once the power is connected.
Connect the Device to the monitor, plug into the power socket, and then press the power button
to boot up the Device.

4.2 Initializing the Device


When booting up for the first time, you need to configure the password information for admin
(by default). To guarantee device security, keep the login password for admin properly and
modify it regularly.
Turn on the Device.
The Device Initialization interface is displayed. See Figure 4-1.

GUI Operations 7
Enter password

Configure the password information for admin. For details, see Table 4-1.
Password information description
Parameter Description
User By default, the user is admin.

Password In the Password box, enter the password for admin.


The new password can be set from 8 characters through 32
Confirm Password characters and contain at least two types from number, letter and
special characters (excluding"'", """, ";", ":" and "&").
In the Prompt Question box, enter the information that can remind
you of the password.

Prompt Question
On the login interface, click , the prompt will display to help you
find back the password.

Click Next.
The unlock pattern setting interface is displayed. See Figure 4-2.

GUI Operations 8
Unlock pattern

Draw an unlock pattern.


After setting unlock pattern, the password protection setting interface is displayed. See
Figure 4-3.
NOTE
 Once you have configured the unlock pattern, the system will require the unlock
pattern as the default login method. If you skip this setting, enter the password for
login.
 If you do not want to configure the unlock pattern, click Skip.

GUI Operations 9
Password protection

Configure the protection parameters for password. For details, see Table 4-2.
NOTE
 After configuration, if you forgot the password for admin user, you can reset the
password through the reserved email address or security questions. For details
about resetting the password, see User’s Manual.
 If you do not want to configure the settings, disable the email address and
security questions functions on the interface.
Password protection parameter description
Password
Description
Protection Mode
Enter the reserved email address.
In the Email Address box, enter an email address for password
Email Address reset. In case you forgot password, enter the security code that you
will get from this reserved email address to reset the password of
admin.
Configure the security questions and answers.
Security
In case you forgot password, entering the answers to the questions
Questions
can make you reset the password.

NOTE
If you want to configure the email or security questions fucntion later or you want to
change the configurations, select Main Menu > ACCOUNT > USER.
Click OK to complete the settings.
The Startup Wizard interface is displayed. For details about quick settings during
startup, see User’s Manual.

GUI Operations 10
4.3 Modifying IP Address
Select Main Menu > SETTING > NETWORK > TCP/IP. The TCP/IP interface is displayed. See
Figure 4-4. Modify the IP address according to the actual situation (the default IP address is
192.168.1.108).
TCP/IP

4.4 Registration
Select Main Menu > SETTING > CAMERA > Registration. The Registration interface is
displayed. See Figure 4-5.
You can register remote devices through the following two ways:
 Click Device Search. In the result list, double-click the remote device or select the check
box in front of the device, and then click Add to register the remote device.
 Click Manual Add and enter the IP address of the remote device to register it.

GUI Operations 11
Registration

4.5 Schedule
All channels are 24-hour recording continuously by factory default. You can customize the
record period and record type.
Select Main Menu > SETTING > STORAGE > SCHEDULE.
The Rec interface is displayed. See Figure 4-6.

GUI Operations 12
Schedule

Configure parameters such as channel, pre-record, ANR and record type.


 After setting one HDD to be redundant disk, select the Redundancy check box to
realize video file backup. It is to save video files to different HDDs at the same time.
Once one of the HDDs is damaged, there is still a backup file in another disk to
ensure data reliability.
 Select the ANR check box to enable this function. When the IPC is out of network
access, it keeps on recording and saves the records in the SD card. After the
network is recovered, IPC transmits the records during the network outage back to
the NVR device to ensure record integrity.
Set the schedule period. It includes drawing and editing.
 Drawing: Press and hold down the left button of the mouse and drag the mouse in
the time figure to draw the period.

 Editing: Click to configure the period and then click OK.


Click Apply or OK to save the settings.
NOTE
The configured record schedule can come into effect only when the auto record
function is enabled. For details to enable auto record, see User’s Manual.

4.6 Playback
Select Main Menu > Playback or right-click on the preview interface and select Search. The
record search interface is displayed. See Figure 4-7.

GUI Operations 13
You can play back records according to the configured record type, record time and channel.
For detailed information, see User’s Manual.
Record search

4.7 Shutdown
Select Main Menu > Shutdown and the Shutdown interface is displayed. Click Shutdown.

GUI Operations 14
5 Web Operations
If it is your first time to log in the Device, you shall initialize the Device first. For detailed
information, see User’s Manual.
Open the browser and enter the IP address of the Device into the address bar. Press
Enter key.
The Login interface is displayed. See Figure 5-1.
Login

Enter the username and password.


NOTE
 The default username is admin, and the login password is the one you set in
device initialization. To ensure device security, it is recommended to modify the
admin password regularly and keep it properly.
 If you forgot the admin login password, click Forgot password to reset it. For
detailed information, see User’s Manual.
Click Login.
The Preview interface is displayed. On the Web interface, you can perform operations
such as system settings, device management and network settings. For details, see
User’s Manual.
NOTE
 When you log in Web for the first time, install the control according to system
prompts.

Web Operations 15
6 P2P
Scan the QR code with the cell phone to download and install the mobile APP.
You can get the mobile APP QR code and device SN QR code through the following
two ways:
 Log in the local interface and select Main Menu > SETTING > NETWORK > P2P.
 Log in the Web interface and select SETUP > NETWORK > TCP/IP > P2P.
Mobile APP QR code

Register device on the mobile APP.


After registering the device successfully, you can view the monitor screen on the cell
phone APP.
NOTE
The following figures are for reference only. The actual product shall govern. For
detailed information, see User’s Manual.

Tap , select Device Manager, and then tap . See Figure 6-2.
P2P (1)

Tap the corresponding device type (WIFI Device or Wired Device) and then tap
P2P to register the device. See Figure 6-3.

P2P 16
P2P (2)

Scan the device label or the device SN on the local interface (SETTING >
NETWORK > P2P) to register the device. See Figure 6-4.
P2P (3)

After scanning, you can view the device SN. Click Start Live Preview and you can
see live image on the cell phone.

P2P 17

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