G D Goenka Public School Model Town Unit Test / Class XII/ Business Studies (Set - B) / 2021-22 Time: 45mins M.M: 25 Q.No Questions Marks 1 1

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G D GOENKA PUBLIC SCHOOL MODEL TOWN

Unit Test / Class XII/ Business Studies (Set – B) / 2021-22


Time : 45mins M.M : 25
Q.No Questions Marks
1 Ankita works as a designer in an export house. As per the terms of an order received by the 1
export house, she has to get 1000 units of denim jackets made in 15 days @ Rs. 2000 per
jacket. She is able to complete her target production in 20 days because in order to
complete the order in 15 days she would have made the workers work overtime. As a
result, the cost of production per jacket may have increased by Rs. 100.
In the context of above case, is Ankita efficient in her work? Explain by giving a suitable
reason in support of your answer.
2 The principle of order suggests that if two employees at the same level as not treated at par 1
by their superior, it would lead to job dissatisfaction. State whether true or false. Give
reason in support of your answer.
3 The retail health business is growing because there is a large demand considering the 1
increase in awareness about its importance due to covid-19. The above statement is related
to ................................ feature of business environment.
4 (a) Name the person who ensures proper working conditions of tools and machines 1
(b) Name the person who specifies the exact sequence and route of production
5 Which of the following is an objective of time study? 1
(a) To determine the number of workers to be employed
(b) to formulate suitable incentive schemes
(c) to calculate the labour cost
(d) all of the above
6 Make in India is an initiative launched by the Government of India to encourage National 3
and multinational companies to manufacture their products in India. It focuses on job
creation and skill enhancement and is in 25 sectors of the economy. Under the initiative,
brochures on these sectors and a web portal were released. The initiative aims at high
quality standards and minimising the impact on the environment. Also seeks to attract
foreign capital investment in India.
Identify the various dimensions of business environment being referred to by quoting the
lines from the paragraph.
7 Kapil has successfully emerged as the owner of the best modular kitchen manufacturers 3
firm in Delhi. His friend, Deepti is highly inspired by Kapil's success in business. In order
to understand the essence of successful business management, Deepti decides to spend a
week in his office. She observes that a deliberate effort is made to integrate the diverse
activities of the organisation. Like, whenever the sales manager makes a plan to raise the
sales target, he also concerns other department managers, i.e., the production manager, the
purchase manager, the finance manager, etc. in order to avoid any problem that may arise
in the future. Moreover, work among the people working in the production department is
divided in such a manner that where the work of one person ends, the work of the next
person begins. Therefore, everybody makes efforts to complete his/her work on time, and
the workers do not create obstruction in each other's wish.
In the context of above case, (a) Identify the concept being described in the paragraph
(b) How does the concept as identified in part (a), of the question help in carrying out the
management functions successfully?
8 Three managers of a company namely Rakesh Sharma, Sanjeev Kohli and Keshab Chetri 4
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went on a dinner. They all were busy in discussing as to what they can do, as managers, for
the company and the society.
Their opinions in this respect were as under:
Rakesh Sharma opined It is our duty towards the company that has offered us jobs, to do
something to keep it alive for a long period, to develop it and enable it to earn profit
continuously.
Sanjeev Kohli was of the view that we all, including the company, live in the society. As
such, we must take full care of the health and safety of the society. Not only that, it is our
duty to supply good quality products at cheap rates to the general public.
In the end Keshab remarked that in running the organisation, contribution of the employees
is always the maximum. We should therefore pay, all our attention to their feelings. It is
important for us to ensure what they want.
Thus, by expressing their views ,all the three realised their responsibilities towards the
company, society and employees.
(a) Around which concept of management the above discussion does revolve?
(b) Which aspect of the concept identified vide point (a) has been touched by the three
managers? Clarify.
9 The government is considering a Pioneer proposal to launch a single debit cum credit card 4
to increase the ease and usage for the customers. The card which will be called the
'National Mobility Card' will have unique advantages for making payments in metro,
buses, parking and making transactions during visits abroad. After hearing this news, mega
Bank decided to launch a 'mega mobility card' on similar lines, so that they could be the
first to exploit the opportunity, arising due to the increasing trend of digitalization. In order
to improve their performance, they laid down a plan to hire more people in the marketing
department and prepared guidelines to train their sales force, to market the new card
facility being launched by the bank.
By quoting the lines identify and explain the points of importance of the understanding
business environment discussed above
10 Sonu is desirous of setting up a small factory to manufacture different kinds of eco friendly 6
packaging material. He proposes to adopt a logical approach to his business rather than hit
and trial method as he knows that this can result in tremendous savings of human energy as
well as wastage of time and materials. He plans to adopt paternalistic style of management
in practice in order to avoid any kind of class conflicts that may emerge between him and
the workers. Moreover, he plans to seek the opinion of his workers before taking any
important decisions and also offers incentives to them for providing valuable suggestions
for the business.
Identify and explain the various principle of scientific management that Sonu plans to
apply in his business.

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