SIP Points

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Identified reasons for low rankings in domains of customer relationship management and its impact

on marketing communication for Wipro

Scoping Wipro’s website and other third-party sources for its marketing communications and
positioning in the High-Technology and Healthcare industries

Identified partner forums in the Healthcare and High Technology industries where competition is
present, and Wipro is not

Performed a macroeconomic analysis of the IT industry to identify emerging trends and opportunities
in the industry

Performed a thorough social media analysis and categorized content spanning 6 months to calculate
the share of voice of content types and topics for Wipro and its competitors and identified the gaps
in its positioning.

Performed an explorative research & Collected marketing communications data and analysed it to
give specific insights and recommendations based on the same

In-depth study and analysis of Wipro and its 6 competitors (TCS, Infosys, Tech Mahindra, Accenture,
HCL and Cognizant) spanning a range of 7 months to identify gaps in Wipro’s strategic positioning

Analysed strategies of competitors to increase savings account balances through bankers’ interviews
& competitor benchmarking

Developed a 4-step strategic framework leveraging Industry Positioning, Client and Partner
Ecosystem, Go to Market Strategy and Mergers and Acquisitions to analyse the marketing
communications of Wipro and its competitors

Scoped Wipro’s standing in Analyst Rankings with respect to its competitors in the Healthcare and
High Technology industries and identified reasons for its shortcomings based on data analysis

Suggested recommendations to improve the content and branding strategy of Wipro


Provided tangible, tactical, and strategic recommendations to address the identified
gaps and strengthen Wipro’s positioning, thus driving momentum, interest, and
engagement through Wipro’s portal
Provided recommendations to improve the Marketing Communications of Wipro with respect to
its competitors by:
 Increase in the number of website visitors
 Increase in influx of website leads
 Improve ranking of the industry landing pages on google search pages
 Improvement in leadership visibility and awareness in the media by partnering with third
party forums for Thought Leadership opportunities
 Number of Thought Leadership pieces generated and associated impact or engagement on
Wipro’s website
 Increase in the number of Social Media Followers
 Improvement in engagement on Social Media platforms where Wipro is present

Identified Wipro’s strengths and weaknesses in the HMD and TPP Industries with respect to
competitors
Provided 18+ recommendations across HMD and TPP industries to improve Wipro’s strategic
positioning

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