TSPI MBAI 2020 MTPP Manual

,
2020 Money Laundering and Terrorist

Financing Prevention Program
(MTPP Manual)
June 2020
2020 TSPI Money Laundering & Terrorist Financing Prevention Program (MTPP) Page 2 of 61
TABLE OF CONTENTS
1. INTRODUCTION .............................................................................................................................. 4
2. DEFINITION OF TERMS .................................................................................................................. 4
3. MONEY LAUNDERING AND ITS STAGES.................................................................................... 12
4. TERRORIST FINANCING .............................................................................................................. 13
5. CYBERCRIME ............................................................................................................................... 13
6. IMPORTANCE OF THIS MANUAL TO THE EMPLOYEE AND TSPI, ITS BUSINESS ENTITIES –
SERVICE PROVIDERS ................................................................................................................ 14
7. PENALTIES FOR VIOLATION OF THE AMLA AND TF SUPPRESSION ACT .............................. 14
8. RULES ON THE IMPOSITION OF ADMINISTRATIVE SANCTIONS UNDER REPUBLIC ACT NO.
9160, AS AMENDED ..................................................................................................................... 14
9. YOUR PROTECTION UNDER AMLA............................................................................................. 15
10. NOTICE TO CLIENTS FOR AMLA REQUIREMENTS.................................................................... 15
11. CUSTOMER ACCEPTANCE POLICY ............................................................................................ 15
12. SHARING OF CUSTOMER INFORMATION AMONG TSPI GROUP .............................................. 16
13. RISK ASSESSMENT ..................................................................................................................... 16
13.1. NATIONAL RISK ASSESSMENT AND MANAGEMENT ............................................................................................ 16
13.2. TSPI RISK ASSESSMENT AND MANAGEMENT ................................................................................................... 16
13.3. AML RISK RATING METHODOLOGY ................................................................................................................. 19
14. ENHANCED DUE DILIGENCE ....................................................................................................... 29

14.1. ENHANCED DUE DILIGENCE............................................................................................................................. 29
14.2. VALIDATION PROCEDURES .............................................................................................................................. 30
14.3. ENHANCED DUE DILIGENCE WHEN DEALING WITH REMITTANCE AGENTS (RAS) ................................................ 31
15. CUSTOMER IDENTIFICATION ...................................................................................................... 31

15.1. MINIMUM INFORMATION AND DOCUMENTS REQUIRED FOR INDIVIDUAL CUSTOMERS AND AUTHORIZED
SIGNATORY/IES OF CORPORATE/JURIDICAL PERSON ........................................................................................ 32
15.2. MINIMUM INFORMATION AND DOCUMENTS REQUIRED FOR JURIDICAL PERSON .................................................. 33
15.3. VALID IDS ....................................................................................................................................................... 34
15.4. CONDUCTING THE INITIAL INTERVIEW AND ESTABLISHING IDENTITY ................................................................... 36
15.5. CONDUCTING FINAL INTERVIEW AND APPROVAL OF ACCOUNT AND/OR REQUESTED TRANSACTION .................... 37
15.6. ENCODING AML CIF MANDATORY INFORMATION ............................................................................................. 38
15.7. RESTRICTED ACCOUNT ................................................................................................................................... 38
15.8. RELIEF IN CASE OF CALAMITY........................................................................................................................... 39
15.9. FACE-TO-FACE CONTACT ................................................................................................................................ 39
15.10. UPDATING OF CUSTOMER IDENTIFICATION INFORMATION AND DOCUMENTS BASED ON MATERIALITY AND RISK ... 39
15.11. ACCREDITATION OF REMITTANCE AGENTS ....................................................................................................... 40
15.12. MANAGEMENT OF REMITTANCE AGENTS .......................................................................................................... 42
16. REPORTING OF COVERED TRANSACTIONS .............................................................................. 44

16,1. DEFERRED REPORTING OF CERTAIN COVERED TRANSACTIONS ........................................................................ 44
17. DETECTION AND MONITORING OF SUSPICIOUS TRANSACTIONS .......................................... 45

18. REPORTING SUSPICIOUS TRANSACTIONS ............................................................................... 46

18.1 PROCEDURE IN FILING SUSPICIOUS TRANSACTION ........................................................................................... 48
18.2. AML and CTF Compliance Officer Duties and Responsibilities ...................................................... 51
19. AML TRAINING AND COUNTERING OF TERRORIST FINANCING TRAINING PROGRAM .......... 51
19.1. TRAINING METHODS........................................................................................................................................ 52
19.2. EVALUATION ................................................................................................................................................... 52
20. SCREENING AND RECRUITMENT PROCESS OF PERSONNEL ................................................. 53

20.1. RECRUITMENT PROCESS ................................................................................................................................. 53
21. INTERNAL AUDIT SYSTEM .......................................................................................................... 56

21.1. INTERNAL AUDIT FUNCTION ............................................................................................................................. 56
21.2. RISK BASED W ORK PROGRAM ........................................................................................................................ 56
21.3. COMPLIANCE TESTING AND REVIEW ................................................................................................................ 56
21.4. COMPLIANCE TESTING AND REVIEW MANUAL ................................................................................................... 57
22. MONITORING OF ALL DEFICIENCIES NOTED DURING THE AUDIT AND/OR REGULAR OR
SPECIAL EXAMINATION ............................................................................................................. 57
22.1. INTERNAL AUDIT EXAMINATION REPORT .......................................................................................................... 57
22.2. REGULAR BODY AND/OR SPECIAL EXAMINATION .............................................................................................. 57
22.3. EXTERNAL AUDITOR REPORT COMPLIANCE MONITORING ................................................................................. 58
22.4. AML AND CTF COMPLIANCE REVIEW .............................................................................................................. 58
23. AML COMPLIANCE CERTIFICATION PROCESS ......................................................................... 58

24. COOPERATION WITH REGULATORY BODIES/AGENCIES ....................................................... 59
25. COOPERATION WITH THE AMLC ................................................................................................ 59
26. RECORD KEEPING AND RETENTION PERIOD ........................................................................... 59
26.1. CUSTOMER RECORDS AND DOCUMENTS ........................................................................................................... 60
26.2. ACCOUNTS REPORTED AS SUSPICIOUS AND/OR SUBJECT OF COURT ACTION ...................................................... 60
26.3. GUIDELINES OF DIGITIZATION OF MEMBER CLIENT RECORDS ........................................................................... 60
27. LEAD IMPLEMENTOR OF THE MTPP .......................................................................................... 61

28. PROGRAM OWNER ...................................................................................................................... 61
29. EFFECTIVITY ................................................................................................................................ 61
1. Introduction
The Anti-Money Laundering Council comprised of the Bangko Sentral ng Pilipinas, Security and
Exchange Commission and Insurance Commission provide rules and regulations to covered
institutions relative to the implementation of R.A. 9160 also known as The Anti-Money Laundering Act
(AMLA) of 2001, as amended by R.A. 9194, R.A. 10167, R.A. 10365 and RA 10927, and R.A 10168
also known as The Terrorism Financing Prevention and Suppression Act (TFPSA) of 2012. The
manual also considers the Updated AMLA and TFPSA Rules and Regulations under BSP Circular
1022 dated November 26, 2018 and the Security and Exchange Commission Certification Examination
AML Module issued on March 28, 2019, AML risk and AML risk management, internal policies and
procedures and industry sound practices.
This manual is designed to ensure that all operating units of the organization and its service providers
shall comply with the AML and CTF requirements and obligations set out in Philippine legislation, rules,
regulations, government regulatory bodies and agencies’ guidance, global best practices; and that
adequate systems and controls are in place to mitigate the AML risks and that the organization is not
used to facilitate financial crime.
Tulay sa Pag-unlad, Inc. (A Microfinance NGO), TSPI is a Christian, non-government social

development organization established in October 1981. TSPI is focused on serving micro-
entrepreneurs, urban and rural poor, small farmers and fisher folks and the indigenous people (IP) of
the Philippines. TSPI works with other institutions and government agencies and the rest of society to
help alleviate poverty by providing member clients with microfinance loans and micro-insurance
products and social services. As of December 31, 2019, TSPI has a total outreach of over 160,000
micro-entrepreneurs and about 17,000 small farmers serving through 124 branches in 23 provinces in
Luzon.
The business operations of TSPI is governed by Republic Act No. 10963 known as the “Microfinance
NGOs Act”. TSPI is founding member of the Alliance of Philippine Partners in Enterprise
Development (APPEND) and member of the Microfinance Council of the Philippines. TSPI Mutual
Benefit Association Inc. (MBAI) is member of the Microinsurance MBA Association in the Philippines
Inc. (MiMAP) also known as Rimansi Organization.
2. Definition of terms
a. “Account” refers to microfinance loan or micro-insurance products and services, member

client build up savings account, insurance policy, membership account, and other similar
contract or service agreement, business or professional relationships between a covered
person and its member clients or customers.
b. “Anti-Money Laundering Act” (AMLA) refers to Republic Act No. 9160, as amended by
Republic Act Nos. 9194, 10167, 10365, and 10927.
c. “Anti-Money Laundering Council” (AMLC) refers to the Philippines’ central AML/CTF

authority and financial intelligence unit, which is the government instrumentality mandated
to implement the AMLA and TFPSA. It also refers to the official name of the Council,
which is the governing body of the said government agency.
For purposes of this IRR, the government agency shall be referred hereafter as the
“AMLC”, while the governing body shall be referred hereafter as the “Council”.
d. “Asset” refers to a monetary instrument, property, or both.

e. “Average Due Diligence” (ADD) refers to the normal level of customer due diligence
that is appropriate in cases where there is medium risk of money laundering or terrorism
financing.
f. “Bangko Sentral ng Pilipinas” (BSP) refers to the central bank of the Republic of the
Philippines established pursuant to the provisions of the 1987 Constitution and Republic
Act No. 7653.
g. “Beneficiary” refers to:
(1) General: any person for whose benefit an account was created or transaction was
made.
(2) For life insurance policies: any person who will be paid the policy proceeds.
h. “Beneficiary Financial Institution” refers to the financial institution, which receives the
wire transfer from the originating/ordering financial institution, directly or through an
intermediary financial institution, and makes the funds available to the beneficiary.
i. “Biometric Information” refers to front facing photograph, fingerprint, iris scan, and/or
such other unique identifiable features of an individual.
j. “Covered Transaction” (CT) refers to:
A transaction in cash or other equivalent monetary instrument exceeding Five Hundred

Thousand pesos (PHP500,000.00).
k. “Covered Transaction Report” (CTR) refers to a report on a covered transaction, as

herein defined, filed by a covered person before the AMLC.
l. “Customer/Member Client” refers to any person or entity who keeps an account, or

otherwise transacts business with a covered person. It includes the following:
(1) Beneficial owner, or any natural person who ultimately owns or controls a customer
and/or on whose behalf an account is maintained or a transaction is conducted;
(2) Transactors, agents and other authorized representatives of beneficial owners;
(3) Beneficiaries of insurance policies, and remittance transactions;
(4) Insurance policy holders, whether actual or prospective.
m. “Customer Due Diligence” (CDD) refers to the procedure of identifying and verifying the
true identity, of customers, and their agents and beneficial owners, including
understanding and monitoring of their transactions and activities.
n. “Customer Identification Process” (CIP) refers to the process of determining the identity
of the customer vis-à-vis the valid and acceptable identification document submitted to,
and/or presented before, the covered person.
o. “Customer Verification Process” (CVP) refers to the process of validating the

truthfulness of the information, and confirming the authenticity of the identification
documents, presented, submitted and provided by the customer; or other ways of
verifying the identity and assessing the risk profile of customers, and their agents and
beneficial owners, through the use of reliable and independent sources, documents, data
or information.
p. “Designated Non-Financial Businesses and Professions” (DNFBP) refer to

businesses and professions, which are not under the supervision or regulation of the BSP,
SEC and IC, and designated as covered persons under the AMLA.
q. “Determination of the Purpose of Relationship” (DPR) refers to the process of

identifying the purpose and intended nature of the account, transaction, or business or
professional relationship.
r. “Demographic Data” refers to a person’s full name, sex, date and place of birth, address,
citizenship or nationality, and such other personal information from which the identity of
a person can be ascertained.
s. “Enhanced Due Diligence” (EDD) refers to the enhanced level of scrutiny intended to
provide a more comprehensive understanding of the risks associated with the client, as
well as confirmation of factual information provided by the client, to mitigate risks
presented.
t. “Financing of terrorism” is a crime committed by a person who, directly or indirectly,

willfully and without lawful excuse, possesses, provides, collects or uses property or funds
or makes available property, funds or financial service or other related services, by any
means, with the unlawful and willful intention that they should be used or with the
knowledge that they are to be used, in full or in part: (1) to carry out or facilitate the
commission of any terrorist act; (2) by a terrorist organization, association or group; or (3)
by an individual terrorist.
u. “Information and Communication Technology” (ICT) refers to the totality of electronic

means to access, create, collect, store, process, receive, transmit, present and
disseminate information.
v. “Institutional Risk Assessment” refers to a comprehensive exercise to identify, assess

and understand a covered person’s ML/TF threats, vulnerabilities and the consequential
risks, with a view to mitigate illicit flow of funds and transactions.
w. “Insurance Commission” (IC) refers to the Philippines’ regulator of the insurance and
pre-need industries.
x. “Law Enforcement Agency” (LEA) refers to the Philippine National Police, National
Bureau of Investigation, and other government agencies that are responsible for the
prevention, investigation, apprehension, and/or detention of individuals suspected of, or
convicted for, violations of criminal laws.
y. “Monetary instrument” shall include, but is not limited to the following:
(1) Coins or currency of legal tender of the Philippines, or of any other country;
(2) Credit instruments, including bank deposits, financial interest, royalties,
commissions and other intangible property;
(3) Drafts, checks, and notes:
(4) Stocks or shares, participation or interest in a corporation or in a commercial
enterprise or profit-making venture and evidenced by a certificate, contract,
instrument, whether written or electronic in character including those enumerated in
Section 3 of the Securities Regulation Code;
(5) A participation or interest in any non-stock, non-profit corporation;
(6) Securities or negotiable instruments, bonds, commercial papers, deposit certificates,
trust certificates, custodial receipts or deposit substitute instruments, trading orders,
transaction tickets and confirmations of sale or investments and money market
instruments;
(7) Contracts or policies of insurance, life or non-life, contracts of surety-ship, pre-need
plans and member certificates issued by mutual benefit association; and
(8) Other similar instruments where title thereto passes to another by endorsement,
assignment or delivery.
z. “Money Laundering” is committed by any person who, knowing that any monetary
instrument or property represents, involves, or relates to the proceeds of any unlawful
activity:
(1) transacts said monetary instrument or property;

(2) converts, transfers, disposes of, moves, acquires, possesses or uses said monetary
instrument or property;
(3) conceals or disguises the true nature, source, location, disposition, movement or
ownership of or rights with respect to said monetary instrument or property;
(4) attempts or conspires to commit money laundering offenses referred to in “(1)”, “(2)”
or “(3)” above;
(5) aids, abets, assists in or counsels the commission of the money laundering offenses
referred to in “(1)”, “(2)”, or “(3)” above; and
(6) perform or fails to perform any act as a result of which he facilitates the offense of
money laundering referred to in items “(1)”, “(2)”, or “(3)” above.
Money laundering is also committed by any covered person who, knowing that a covered
or suspicious transaction is required to be reported to the Anti-Money Laundering Council
(AMLC) under any of the provisions of the AMLA, as amended, its RIRR, or this Part, fails
to do so.
aa. “Money Laundering/Terrorism Financing Prevention Program” (MTPP) refers to a

covered person’s comprehensive, risk-based, and written internal policies, control and
procedures to implement the relevant laws, rules and regulations, and best practices to
prevent and combat ML/TF and associated unlawful activities in the operational level.
bb. “Money or Value Transfer Service” (MVTS) refers to financial services that involve the
acceptance of cash, checks, other monetary instruments or other stores of value, and
the payment of a corresponding sum in cash or other form to a beneficiary by means of
a communication, message, transfer, or through a clearing network to which the service
provider belongs.
cc. “Monetary instrument or property related to an unlawful activity” refers to all

proceeds, instrumentalities and monetary instruments of an unlawful activity;
dd. “Mutual Legal Assistance” (MLA) refers to the formal method of cooperation between
two jurisdictions for purposes of seeking assistance in the production of documents, asset
freezing and forfeiture, extradition, enforcement of foreign judgment, and other kinds of
legal assistance in criminal matters.
ee. “National Risk Assessment” (NRA) refers to a comprehensive exercise to identify,

assess and understand a country’s ML/TF threats, vulnerabilities and the consequential
risks, with a view to mitigate illicit flow of funds and transactions.
ff. “Non-Profit Organization” (NPO) refers to a juridical person, legal arrangement or

organization that primarily engages in raising or disbursing funds for purposes such as
charitable, religious, cultural, educational, social or fraternal purposes, or for the carrying
of other types of “good works”.
gg. “Offender” refers to any person who commits a money laundering offense.
hh. “Official/Identification Document” refers to any of the following identification

documents:
(1) For Filipino citizens: Those issued by any of the following official authorities:
a) Government of the Republic of the Philippines, including its political
subdivisions, agencies, and instrumentalities;
b) Government-Owned or -Controlled Corporations (GOCCs); or
c) Covered persons registered with and supervised or regulated by the
Bangko Sentral ng Pilipinas, SEC or IC;
d) Philippine Statistics Authority (PSA) under the Philippine Identification
System (PhilSys)
(2) For foreign nationals: Passport or Alien Certificate of Registration;
(3) For Filipino students: School ID signed by the school principal or head of the
educational institution;
(4) For low risk customers: Any document or information reduced in writing which the
covered person deems sufficient to establish the client's identity; and
(5) Other identification document that can be verified using reliable, independent source
documents, data or information.
ii. “On-going Monitoring Process” (OMP) refers to the process of conducting continuing
due diligence, including continually assessing the risks, understanding the transactions
and activities, and updating, based on risk and materiality, the identification information
and/or identification documents, of customers, their agents and beneficial owners.
jj. “Person/Entity” refers to any natural or juridical person.
kk. “Philippine Identification Card” (PhilID) refers to the non-transferrable identification card
issued by the Philippine Statistics Authority (PSA) to all citizens and resident aliens
registered under the Philippine Identification System. It shall serve as the official
government-issued identification document of cardholders in dealing with all government
agencies, local government units, government and controlled corporations, government
financial institutions, and all private sector entities.
ll. “Philippine Identification System” (PhilSys) refers to the Philippine Government’s

central identification platform, established under Republic Act No. 11055, otherwise
known as the “Philippine Identification System Act” (PhilSys Act), for all citizens and
resident aliens of the Philippines.
mm. “PhilSys Number” (PSN) refers to the randomly generated, unique and permanent
identification number assigned to every citizen or resident alien, upon birth or registration,
by the PSA.
nn. “Politically Exposed Person” (PEP) refers to an individual who is or has been entrusted
with prominent public position in (1) the Philippines with substantial authority over policy,
operations or the use or allocation of government owned resources; (2) a foreign state,
or (3) an international organization.
The term PEP shall include immediate family members, and close relationships and
associates that are reputedly known to have:
(1) Joint beneficial ownership of a legal entity or legal arrangement with the
main/principal PEP; or
(2) Sole beneficial ownership of a legal entity or legal arrangement that is known to exist
for the benefit of the main/principal PEP.
Immediate family members of PEPs refer to individuals related to the PEP within the
second degree of consanguinity or affinity;
Close relationship/associates of PEPs refer to persons who are widely and publicly
known to maintain a particularly close relationship with the PEP and include persons who
are in a position to conduct substantial domestic and international financial transactions
on behalf of the PEP.
oo. “Proceeds” refers to an amount derived or realized from any unlawful activity.
pp. “Property” refers to anything or item of value, real or personal, tangible or intangible, or
any interest therein, or any benefit, privilege, claim, or right with respect thereto, including
personal properties.
qq. “Reduced Due Diligence” (RDD) refers to the lowest level of customer due diligence
that is appropriate in cases where there is low risk of money laundering or terrorism
financing.
rr. “Risk” refers to risk of loss arising from ML/TF activities.
ss. “Risk-Based Approach” refers to the process by which countries, competent authorities,
and covered persons identify, assess, and understand the ML/TF risks to which they are
exposed, and take the appropriate mitigation measures in accordance with the level of
risk. This includes prioritization and efficient allocation of resources by the relevant key
players and stakeholders in applying AML/CTF measures in their operations in a way that
ensures that they are commensurate with the risks involved.
tt. “Sectoral Risk Assessment” refers to a comprehensive exercise to identify, assess and
understand an industry’s, or business or professional sector’s, threats, vulnerabilities and
the consequential risks, with a view to mitigate illicit flow of funds and transactions.
uu. “Securities and Exchange Commission” (SEC) refers to the Philippines’ company
register and regulator of the securities industry.
vv. “Source of Fund” refers to the origin of the funds or other monetary instrument that is
the subject of the transaction or business or professional relationship between a covered
person and its customer, such as cash on hand, safety deposit box with a covered person,
and a particular bank or investment account.
ww. “Source of Wealth” refers to the resource from which the customer’s wealth, including
all monetary instruments and properties, came, comes, or will come from, such as
employment, business, investment, foreign remittance, inheritance, donation, and
winnings.
xx. “Supervising Authority” (SA) refers to the BSP, the SEC, the IC, MNRC or other
government agencies designated by law to supervise or regulate a particular financial
institution, MFIs, or DNFBP.
yy. “Suspicion” refers to a person’s state of mind—based on his skills, experience, and/or
understanding of the customer profile—which considers that there is a possibility that any
of the suspicious circumstances exists.
zz. “Suspicious transaction” (ST) refers to a transaction with a covered person, regardless
of the amount involved, where any of the following circumstances exists:
(1) There is no underlying legal or trade obligation, purpose or economic justification;

(2) The client is not properly identified;

(3) The amount involved is not commensurate with the business or financial capacity of
the client;
(4) Taking into account all known circumstances, it may be perceived that the client's
transaction is structured in order to avoid being the subject of reporting requirements
under the AMLA, as amended;
(5) Any circumstance relating to the transaction which is observed to deviate from the
profile of the client and/or the client's past transactions with the covered person;
(6) The transaction is in any way related to an unlawful activity or any money laundering
activity or offense, that is about to be committed, is being or has been committed; or
(7) Any transaction that is similar, analogous or identical to any of the foregoing.
Any unsuccessful attempt to transact with a covered person, the denial of which is based
on any of the foregoing circumstances, shall likewise be considered as suspicious
transaction.
aaa. “Suspicious transaction” (ST) refers to a transaction with a covered person, regardless
of the amount involved that is, in any way, related to terrorism financing or terrorist acts.
Per Implementing Rules and Regulations (IRR) of Republic Act No. 10168 rule 3.a.15, in
determining whether a transaction is suspicious, covered institutions should consider the
following circumstances:
(1) Wire transfers between accounts, without visible legal, economic or business
purpose, especially if the wire transfers are effected through countries which are
identified or connected with terrorist activities;
(2) Sources and/or beneficiaries of wire transfers are citizens of countries which are
identified or connected with terrorist activities;
(3) Client was reported and/or mentioned in the news to be involved in terrorist activities;
(4) Client is under investigation by law enforcement agencies for possible involvement
in terrorist activities;
(5) Transactions of individuals, companies or Non-government Organizations (NGOs)/
non-Profit Organization (NPOs) that are affiliated or related to people suspected of
having connected with a terrorist individual, organization or group of persons;
(6) Transactions of individuals, companies or NGOS/NPOs that are suspected of being
used to pay or receive funds from a terrorist individual, organization or group of
persons;
(7) It includes attempted transactions made by suspected or designated terrorist
individuals, organizations, associations or group of persons.
bbb. “Suspicious Transaction Report” (STR) refers to a report on a suspicious transaction,

as herein defined, filed by a covered person before the AMLC.
ccc. “Terrorism Financing Prevention and Suppression Act” (TFPSA) refers to Republic
Act No. 10168.
ddd. “Transaction” refers to any act establishing any right or obligation or giving rise to any
contractual or legal relationship between the covered person and its customer. It also
includes any movement of funds, by any means, in the ordinary course of business with
a covered person.
eee. “Unlawful activity” refers to any act or omission or series or combination thereof
involving or having direct relation to the following:
(1) Kidnapping for Ransom under Article 267 of Act No. 3815, otherwise known as the
Revised Penal Code, as amended;
(2) Sections 4, 5, 6, 8, 9, 10, 11, 12, 13, 14,15, and 16 of Republic Act No. 9165,
otherwise known as the Comprehensive Dangerous Drugs Act of 2002;
(3) Section 3 paragraphs b, c, e, g, h and i of Republic Act No. 3019, otherwise known
as the Anti-Graft and Corrupt Practices Act.
(4) Plunder under Republic Act No. 7080, as amended;
(5) Robbery and Extortion under Articles 294, 295, 296, 299, 300, 301, and 302 of the
(6) Jueteng and Masiao punished as illegal gambling under Presidential Decree No.
1602;
(7) Piracy on the High Seas under the Revised Penal Code, as amended, and
Presidential Decree No. 532;
(8) Qualified Theft under Article 310 of the Revised Penal Code, as amended;
(9) Swindling under Article 315 and "Other Forms of Swindling" under Article 316 of the
(10) Smuggling under Republic Act. No. 455 and Republic Act. No. 1937, as amended,
otherwise known as the Tariff and Customs Code of the Philippines;
(11) Violations under Republic Act No. 8792, otherwise known as the Electronic
Commerce Act of 2000;
(12) Hijacking and other violations under Republic Act No. 6235, otherwise known as the
"Anti-Hijacking Law"; "Destructive Arson"; and "Murder", as defined under the
(13) Terrorism and Conspiracy to Commit Terrorism as defined and penalized under
Sections 3 and 4 of Republic Act No. 9372;
(14) Financing of Terrorism under Section 4 and offenses punishable under Sections 5,
6, 7 and 8 of Republic Act No. 10168, otherwise known as the Terrorism Financing
Prevention and Suppression Act of 2012;
(15) Bribery under Articles 210, 211 and 211-A of the Revised Penal Code, as amended,
and Corruption of Public Officers under Article 212 of the Revised Penal Code, as
amended;
(16) Frauds and Illegal Exactions and Transactions under Articles 213, 214, 215 and 216
of the Revised Penal Code, as amended;
(17) Malversation of Public Funds and Property under Articles 217 and 222 of the Revised
Penal Code, as amended;
(18) Forgeries and Counterfeiting under Articles 163, 166, 167, 168, 169 and 176 of the
(19) Violations of Sections 4 to 6 of R.A. No. 9208, otherwise known as the Anti-
Trafficking in Persons Act of 2003, as amended;
(20) Violations of Sections 78 to 79 of Chapter IV, of Presidential Decree No. 705,
otherwise known as the Revised Forestry Code of the Philippines, as amended;
(21) Violations of Sections 86 to 106 of Chapter IV, of Republic Act No. 8550, otherwise
known as the Philippine Fisheries Code of 1998;
(22) Violations of Sections 101 to 107, and 110 of Republic Act No. 7942, otherwise
known as the Philippine Mining Act of 1995;
(23) Violations of Section 27(c), (e), (f), (g) and (i), of Republic Act No. 9147, otherwise
known as the Wildlife Resources Conservation and Protection Act;
(24) Violation of Section 7(b) of Republic Act No. 9072, otherwise known as the National
Caves and Cave Resources Management Protection Act.
(25) Violation of R.A. No. 6539, otherwise known as the Anti-Carnapping Act of 2002, as
amended;
(26) Violations of Sections 1, 3 and 5 of Presidential Decree No. 1866, as amended,
otherwise known as the decree Codifying the Laws on Illegal/Unlawful Possession,
Manufacture, Dealing in, Acquisition or Disposition of Firearms, Ammunition or

Explosives;
(27) Violation of Presidential Decree No. 1612, otherwise known as the Anti-Fencing Law;
(28) Violation of Section 6 of R.A. No. 8042, otherwise known as the Migrant Workers
and Overseas Filipinos Act of 1995;
(29) Violation of Republic Act No. 8293, otherwise known as the Intellectual Property
Code of the Philippines, as amended;
(30) Violation of Section 4 of Republic Act No. 9995, otherwise known as the Anti-Photo
and Video Voyeurism Act of 2009;
(31) Violation of Section 4 of Republic Act No. 9775, otherwise known as the Anti-Child
Pornography Act of 2009;
(32) Violations of Sections 5, 7, 8, 9, 10 (c), (d) and (e), 11, 12 and 14 of Republic Act.
No. 7610, otherwise known as the Special Protection of Children against Abuse,
Exploitation and Discrimination;
(33) Fraudulent practices and other violations under Republic Act No. 8799, otherwise
known as the Securities Regulation Code of 2000; and
(34) Felonies or offenses of a nature similar to the aforementioned unlawful activities that
are punishable under the penal laws of other countries.
In determining whether or not a felony or offense punishable under the penal laws of other
countries is “of a similar nature” so as to constitute an unlawful activity under the AMLA,
it is sufficient that both the Philippines and the other jurisdiction criminalize the conduct
or activity underlying the offense, regardless of whether both countries place the offense
within the same category or denominate the offense under the same nomenclature.
3. Money Laundering and its Stages
Money laundering is the criminal practice of processing ill-gotten gains, or “dirty” money, through a
series of transactions; in this way the funds are “cleaned” so that they appear to be proceeds from
legal activities. Money laundering generally does not involve currency at every stage of the laundering
process. Although money laundering is a diverse and often complex process, it basically involves three
independent stages, namely: placement, layering and integration that can occur simultaneously:
Placement. The first and most vulnerable stage of laundering money is placement. The goal is to
introduce the unlawful proceeds into the financial system without attracting the attention of financial
institutions or law enforcement. Placement techniques include structuring currency deposits in
amounts to evade reporting requirements or commingling currency deposits of legal and illegal
enterprises. An example may include: dividing large amounts of currency into less-conspicuous
smaller sums that are deposited directly into a bank account, depositing a refund check from a
canceled vacation package or insurance policy, or purchasing a series of monetary instruments
(e.g., cashier’s checks or money orders) that are then collected and deposited into accounts at
another location or financial institution.
Layering. The second stage of the money laundering process is layering, which involves moving
funds around the financial system, often in a complex series of transactions to create confusion
and complicate the paper trail. Examples of layering include exchanging monetary instruments for
larger or smaller amounts, or wiring or transferring funds to and through numerous accounts in one
or more financial institutions.
Integration. The ultimate goal of the money laundering process is integration. Once the funds are
in the financial system and insulated through the layering stage, the integration stage is used to
create the appearance of legality through additional transactions. These transactions further shield
the criminal from a recorded connection to the funds by providing a believable explanation for the
source of the funds. Examples include the purchase and resale of real estate, investment securities,
foreign trusts, or other assets.
4. Terrorist Financing
The motivation behind terrorist financing is ideological as opposed to profit-seeking, which is generally
the motivation for most crimes associated with money laundering. Terrorism is intended to intimidate
a population or to compel a government or an international organization to do or abstain from doing
any specific act through the threat of violence. An effective financial infrastructure is critical to terrorist
operations.
Terrorist groups develop sources of funding that are relatively mobile to ensure that funds can be used
to obtain material and other logistical items needed to commit terrorist acts. Thus, money laundering
is often a vital component of terrorist financing.
Terrorists generally finance their activities through both unlawful and legitimate sources. Unlawful
activities, such as extortion, kidnapping, and narcotics trafficking, have been found to be a major
source of funding. Other observed activities include smuggling, fraud, theft, robbery, identity theft, use
of conflict diamonds, and improper use of charitable or relief funds. In the last case, donors may have
no knowledge that their donations have been diverted to support terrorist causes.
Other legitimate sources have also been found to provide terrorist organizations with funding; these
legitimate funding sources are a key difference between terrorist financiers and traditional criminal
organizations. In addition to charitable donations, legitimate sources include foreign government
sponsors, business ownership, and personal employment.
Although the motivation differs between traditional money launderers and terrorist financiers, the actual
methods used to fund terrorist operations can be the same as or similar to those methods used by
other criminals that launder funds. For example, terrorist financiers use currency smuggling, structured
deposits or withdrawals from bank accounts; purchases of various types of monetary instruments;
credit, debit, or prepaid cards; and funds transfers. There is also evidence that some forms of informal
banking have played a role in moving terrorist funds. Transactions through informal banking are difficult
to detect given the lack of documentation, their size, and the nature of the transactions involved.
Funding for terrorist attacks does not always require large sums of money, and the associated
transactions may not be complex. (2014 FFIEC BSA/AML Examination Manual)
5. Cybercrime
Cybercrime is defined as a crime in which a computer is the object of the crime (hacking, phishing,
spamming) or is used as a tool to commit an offense (child pornography, hate crimes). Cybercriminals
may use computer technology to access personal information, business trade secrets, or use the
internet for exploitive or malicious purposes. Criminals can also use computer for communication and
document or data storage. Criminals who perform these illegal activities are often referred to as
hackers. Cybercrime may also be referred to as computer crime.
Common types of cybercrime include online bank information theft, identity theft, online predatory
crimes and unauthorized computer access. More serious crimes like cyber-terrorism are also of
significant concern.
The cybercrime law of the Philippines (Cybercrime Prevention Act of 2012- RA 10175) defines and
punishes certain acts, generally classified as:
 Offenses against the confidentiality, integrity and availability of computer data and systems
 Computer-related offenses
 Content-related offenses
6. Importance of this Manual to the Employee and to TSPI, Its Business Entities – and Service
Providers
In adhering to this Manual, as with every aspect of its business vehicles, the organization expects that
its employees nationwide and the employees of its accredited service providers will conduct
themselves in accordance with the highest ethical and professional standards. The organization also
expects its employees including its third party service providers to conduct business in accordance
with applicable AML laws. The employees shall not knowingly provide advice or other assistance to
individuals who attempt to violate or avoid anti-money laundering laws.
Anti-money laundering laws apply not only to criminals who try to launder their ill-gotten gains but also
to micro-insurance employees who participate in those transactions, if the employees know that the
property is criminally derived. “Knowledge” includes the concept of “willful blindness” and “conscious
avoidance of knowledge.” Thus, employees of the organization whose suspicions are aroused, but
who then deliberately fails to make further inquiries, wishing to remain ignorant, maybe considered
under the law to have the requisite “knowledge”. TSPI employees who suspect money laundering
activities should refer the matter to appropriate personnel, such as, their immediate supervisor, the
designated Compliance AML and CTF Officer, the Group Head and Senior Management.
7. Penalties for Violation of the AMLA and TF Suppression Act
Failure to adhere to this Manual may subject TSPI employees to disciplinary action up to the extent of
termination of employment while the contracts or business relationships with accredited third party
service providers may be suspended and if necessary, termination of the contract subject to prescribed
notification requirements. Penalties for money laundering and terrorist financing can be severe. Under
the Philippine AML Law RA 9160 as amended, a person convicted of money laundering can face up
to 14 years in prison and a fine of up to P3, 000,000 or twice the amount of the property involved. Any
property involved in a transaction or traceable to the proceeds of the criminal activity, including property
such as client equity, member collateral, personal property, and, under certain conditions, entire
member client accounts (even if some of the money in the account is legitimate), may be subject to
forfeiture. In addition, TSPI risk losing their charters and/or licenses, and employees risk being
subjected to AML criminal investigation.
8. Rules on the Imposition of Administrative Sanctions under republic Act No. 9160, as amended
The AMLC shall, at its discretion, impose administrative sanctions upon any covered person for the
violation of the AMLA and its RIRR, or for failure or refusal to comply with the orders, resolutions and
other issuances of the AMLC.
Fines shall be in amounts as may be determined by the AMLC to be appropriate, which shall not be
more than Five Hundred Thousand Pesos (Php500,000) per violation. In no case shall the aggregate
fine exceed five percent (5%) of the asset size of the respondent.
Fines – The following are the fines (in Philippine Peso) per violation based on the entity size and gravity
of violations:
Violations Micro Small Medium Large A Large B

Grave 50,000 125,000 250,000 375,000 500,000
Major 30,000 75,000 150,000 225,000 300,000
Serious 20,000 50,000 100,000 150,000 200,000
Less 10,000 25,000 50,000 75,000 100,000
Serious
Light 5,000 12,500 25,000 37,500 50,000
9. Your Protection under AMLA
When reporting covered or suspicious transactions to the Anti-Money Laundering Council (AMLC), the
organization and its officers and employees shall not be deemed to have violated R.A. No. 1405, as
amended, (Bank Secrecy Law) R.A. No. 6426, as amended, (FCDU Law), R.A. No. 8791 (General
Banking Law), and other related laws (BSP 706 subsection X807.5 – Exemption from Bank Secrecy
Laws).
No administrative, criminal or civil proceedings shall be imposed against any person for having made
a covered or a suspicious transaction report in the regular performance of his duties and in good faith,
whether or not such reporting results in any criminal prosecution under this Act or any other law (RIRR
Rule 9c.3. – Safe Harbor Provisions).
10. Notice to Clients for AMLA Requirements
In compliance with SEC Circular Memo No. 2 dated May 20, 2010, the following NOTICE TO CLIENTS
FOR AMLA REQUIREMENT ON THE SUBMISSION OF SUPPORTING DOCUMENTS shall be
posted in the conspicuous area of the branch.
The notice shall be as follows:
“To help the government fight money laundering activities, the Anti-Money Laundering Act,
as amended, requires all covered institutions to obtain, verify and record information that
identifies each person who opens an account.
In this regard, the organization shall obtain information such as name, address, date of birth,
business, TIN, SSS or GSIS Nos. and presentation of acceptable valid IDs or other
competent evidence of identity bearing your photograph and signature when you transact
with us.”
11. Customer Acceptance Policy
It is the policy of TSPI that no loan account or micro-insurance policy shall be opened or the transaction
is cancelled if any of the following circumstances exists:
11.1. New member client account to be opened or transaction to be conducted is under

anonymous or fictitious names.
11.2. Where the branch, unit or office is unable to verify the identity of the member client
11.3. Where the branch, unit or office is unable to obtain the required information and/or
documents due to non-cooperation of the member client or non-reliability of the data or
information furnished to TSPI or to the accredited Service Provider. In all cases, decision
to close an account should be taken at the next higher level of authority.
11.4. Positive match vs. OFAC/SDN/Internal Negative File or with any person with known
criminal background or with banned entities such as individual terrorists or terrorist
organizations available from BSP, AMLC Circulars, host country regulatory or enforcement
agencies and other reputable/reliable sources.
NON –DISCRIMINATION AGAINST CERTIAN TYPES OF CUSTOMER
TSPI shall not decline any transaction from any customer, such us PEPs, as well as their relatives, or
against a certain religion, race or ethnic origin, or such other attributes or profiles when used as the
only basis to deny the person access to TSPI products and services. However, all member client shall
be subject to:
1. Know Your Customer (KYC)

2. Submission of valid IDs
3. Customer Risk Rating
4. OFAC and Other Watch list Validation
5. Enhanced Due Diligence, if warranted.
And, the member client shall cooperate with TSPI in the submission of supporting document to
determine the underlying trade or economic purpose of the transaction/s, if needed. And shall abide
with the terms and conditions set by TSPI to its products and services.
12. Sharing of Customer Information among TSPI Group
TSPI allows the sharing of information among its branches and offices located nationwide when
conducting Customer Due Diligence provided the needed information shall be requested by the
designated Compliance AML and CTF Officer.
13. Risk Assessment
13.1. National Risk Assessment and Management
National Risk Assessment (NRA) is a comprehensive exercise to identify, assess and

understand a country’s ML/TF threats, vulnerabilities and the consequential risks, with a
view to mitigate illicit flow of funds and transactions. The Anti-Money Laundering Council,
together with relevant government, public and private offices and sectors, shall conduct a
National Risk Assessment (2018 IRR Chapter IV Rule 13 Section 1) in compliance with the
Financial Action Task Force (FATF) Recommendation 1. It should apply a risk-based
approach to ensure the mechanisms and measures to prevent ML/TF risks are
commensurate to the risks and context identified.
The NRA shall be updated once every three years or as often as the AMLC may deem
necessary.
13.2. TSPI Risk Assessment and Management
It is the responsibility of organizations registered with the Securities and Exchange

Commission and the Insurance Commission to conduct AML risk assessment of
customers, products, services, delivery channels and geographical locations to understand
its risk exposure to money laundering and terrorism financing risks.
It is recommended that TSPI take into consideration the results of the National Risk
Assessment on the Money Laundering and Terrorist Financing in the risk assessment
process and in implementing risk-based measures to manage and mitigate identified risks.
The ML-TF risk assessment methodology to be adapted must be appropriate to the nature
of operations. Under Republic Act 10963, Microfinance Act - MFIs are considered partners
of the government in providing simple microfinance credit, savings and micro-insurance
products to the poor society. At the minimum, all member clients are enrolled with proper
KYC documentation, customer verification and regular monitoring of the low ticket size
transactions. On a regular basis, TSPI shall monitor the various risks that could directly
impact the quality of implementation of TSPI Money Laundering and Terrorism Financing
Prevention Program.
TSPI Risk Assessment shall be conducted at least every two (2) years, or as often as the
board or senior management, the AMLC or government bodies and government agencies
may direct and aligned with new AML/CFT developments that may impact the operations.
13.2.1. TSPI Risk Assessment Results
OVERALL ASSESSMENT: (RESIDUAL RISK –VERY LOW)
In 2018-2019, the Philippines faced major threats of money laundering (ML) and
terrorism financing (TF) per the AMLC National Risk Assessment Report which
identified predicate crimes with HIGH threat level such as drug trafficking,
terrorism, graft and corruption, investment scams, smuggling and MEDIUM threat
level web related crimes and illegal trafficking of persons.
TSPI has no exposure to HIGH and MEDIUM risks crimes stated above. TSPI
shall continue to conduct effective member client on-boarding and manual
monitoring review of transactions to deter AML and CTF risks.
TSPI shall adopt a AML and CTF risk and control framework suited to the prolife
of its target market, for its simple microfinance and micro-insurance products and
services and non-complex nature of the organization’s activities. The Board and
Management Oversight are adequate. Internal control and internal audit shall be
further enhanced to sustain satisfactory AML and CTF awareness and practices.
A. Threat Level of National Risk Assessment (NRA) identified Predicate

Crimes
Below are the predicate crimes identified in the 2nd Philippine National
Risk Assessment pose HIGH and MEDIUM threat levels of money
laundering and terrorism financing for the Philippines.
NRA Predicate Crimes Threat Level

1. Illegal drugs related crimes High
2. Terrorism High
3. Investment scams and Estafa High
4. Plunder and corruption related crimes High
5. Web related crimes Medium
6. Smuggling High
7. Illegal trafficking of persons Medium
8. Tax crimes High
9. Violation of intellectual property rights High
10. Illegal manufacture and possession of High
firearms, ammunitions and explosives
11. Violation of environmental laws High
12. Kidnapping for ransom Medium
B. PRODUCTS, SERVICES AND DELIVERY CHANNELS VULNERABLE

TO ML-TF
After considering the inherent risk and mitigating controls for the TSPI
products, services and delivery channels, below are the 5 products,
services and delivery channels vulnerable to ML and TF risks:
a. MFI Loan Products- (Inherent risk-LOW ). TSPI Loan Products

are designed as livelihood assistance program that provides
collateral-few loans as low as P5,000 up to a maximum of
P300,000. TSPI loan releases, collections and loan proceeds to
pay the premium of the micro-insurance products provide flexible
payment terms of weekly, monthly, quarterly or annual loan
amortizations and micro-insurance premiums. Member clients
are about 90% women micro-entrepreneurs engaged in vending
essential food and consumer products, fruits, vegetable, fish and
meat vendors and owner of small sari-sari stores or mini
groceries. There is a small percentage of farmers, fisher folks
and indigenous people among its member clients. Purpose and
use of MFI loans are defined as financial assistance in the form
of working capital for the livelihood programs of member clients.
About 50% of the member client base are beneficiaries of the
DSWD Pantawid Pamilyang Pilipino Program (4Ps). Given its
well-defined target market to serve the less privileged sector of
Philippine society in partnership with government, residual risk is
VERY LOW.
b. Micro-insurance Products (Inherent Risk-LOW) – TSPI micro-

insurance products premium range as low as P240 per annum
for the Basic Life Insurance Policy (BLIP) and to a total of about
P1,100 per annum to include LMIP, CLIP, GLIP and MRI.
Inherent risk is mitigated due to observance of KYC, customer
acceptance and identification and on-going monitoring of
transactions. Customers include TSPI employees, member
clients and the immediate families. The micro-insurance
products and services help cushion adverse effects of disability
or death members and members of the family. Hence, residual
risk is VERY LOW.
c. GCASH CASH Card – (Inherent Risk- LOW) TSPI entered into

partnership with GCASH to enroll TSPI member clients to use
GCash Cash Card. This is a re-loadable cash card product
approved by Bangko Sentral ng Pilipinas which is the simple,
fast, reliable and convenient way to release loan proceeds and
beneficiary claims pay-outs. Member clients that are registered
GCash cardholders follow mandatory KYC customer information
and submission of acceptable valid IDs. Using GCash, member
clients can receive their loan proceeds through ATMs. The
product has a daily threshold limit of P40,000 and total maximum
limit of P100,000 monthly credits. The use of the GCash is
limited to domestic funds transfer and no international incoming
remittances. Thus, residual risk is LOW.
13.2.2. TSPI Risk Assessment Methodology
TSPI shall conduct AML risk assessment at least every two years to assist in
identifying the organization’s AML risk profile. Understanding the risk profile
enables the organization to apply appropriate risk management processes to the
AML and CTF compliance program to mitigate risks. The risk assessment
process enables the Board and Senior Management to have a clear
understanding of identified gaps in the existing mitigating controls and the
corrective actions implemented. The risk assessment provides a comprehensive
analysis of the AML and CTF risks in a concise and organized manner.
The development of the AML risk assessment involves two steps. First is to
identify the specific risk categories (i.e. product as to services, customers,
entities, transactions, and geographic locations) unique to the organization; and
second, is to conduct a more detailed analysis of the data gathered as basis for
the risk assessment within certain categories.
The organization has adapted a methodology generally used by financial

institutions towards a risk-based approach in AML risk assessment. The risk-
based approach involved identifying and categorizing money laundering risks and
establishing reasonable controls based on risk identified. Using the risk-based
approach, the organization is able to determine potential money laundering and
terrorist financing risk and to exercise reasonable business judgment in the
formulation of policies and procedures that will effectively manage servicing of its
member clients.
The AML risk-assessment process covers the following steps:
1. Identify specific risk categories. This includes the organization’s services,

customers/member clients, entities, channels, transactions and geographic
locations.
2. Conduct a more detailed analysis of the data gathered for at least 12 months
as basis for the assessment of risk within the categories and determines the
residual risk, the related mitigating factors and management of such risks.
3. Use retrospective and quantitative techniques in risk assessment or
combination. Historical data in risk assessment has the benefit of drawing on
data from past events to help anticipate future problems. Although the past
is not always a reliable indicator of the future, consistent patterns can be used
to analyze data associated with AML and/or CTF suspicious transactions, if
any. To enhance the review and analysis, the number and volume of
transactions, the nature of the customer relationships are considered in the
risk assessment.
13.3. AML Risk Rating Methodology
It is the policy of the organization to conduct risk assessment of its member clients during
microfinance loan application and micro-insurance enrollment. This is to ensure the
organization can properly identify, evaluate and estimate the levels of AML risk involved in
the transaction and determine acceptable level of risk, appropriate monitoring controls to
detect and report suspicious transaction in a timely manner.
When to conduct Customer Risk Rating
Customer Risk Rating is assigned to member clients at account application or account

enrollment stage based on several components considered including the documentary and
non-documentary evidence in knowing/identifying the customer and subject to periodic
review pursuant to the provisions hereof.
13.3.1. Risk Rating Classification
After identifying, evaluating and estimating the levels of risk that a member client
is likely to engage in money laundering or terrorist financing, customers are
classified as follows:
1. Low Risk – member client or customer pose a minor risk compared to known
money laundering typologies that it can engage knowingly or unknowingly in
money laundering or terrorist financing activities and is an ideal level of risk;
2. Normal Risk – member client or customer does not pose a significant risk
compared to known money laundering typologies that it can engage
knowingly or unknowingly in money laundering or terrorist financing activities
and is an acceptable level of risk;
3. High Risk – member client or customer pose a major risk comparable to

known money laundering typologies that it can engage knowingly or
unknowingly in money laundering or terrorist financing activities although
within tolerable level of risk, but subject to enhanced monitoring.
13.3.2. Periodic Risk Assessment
After the initial risk rating is assigned to each member client, customer risk rating
shall be periodically undertaken by the branch as follows:
 Low risk - At least every 36 months

 Normal risk - At least every 24months
 High risk - At least every 12 months
The designated AML and CTF Compliance Officer, whenever necessary, may
trigger the periodic review.
Risk rating may be conducted as frequent as necessary when adverse

information or knowledge relating to an account is acquired by the branch that,
based on reasonable judgment, will warrant the accelerated re-assessment of the
said member client.
The member client or customer’s initial or current risk rating can be affected by a
change in circumstances as well as the unusual transactions monitoring results.
Therefore, customer risk rating may change over time.
13.3.3. Basic Risk Parameters
The risk parameters are generally classified into 3 categories, namely:
Account/Entity Risk - specific risk associated with the member client’s type,
nature of business, occupation or declared/anticipated transaction activity.
Geographic Risk - specific risk associated with doing business in, granting
microfinance loans or micro-insurance enrollment for member clients from a
certain province or region, or facilitating transactions involving certain geographic
locations.
Products, Services, Transactions and Delivery Channel Risk - risk

associated with the nature of specific microfinance and micro-insurance products
or services offered that can facilitate a higher degree of anonymity or involve the
handling of high volume of currency or currency equivalent or instantaneous
transfer of funds from one account to another account for deposit or withdrawals.
1. Account/Entity Risk
Existing and potential member clients and entities are categorized and
described as follows:
a. Individual. Natural person who is a Filipino citizen who is granted TSPI

microfinance loan products (TKP, TMP, TPP, HISP, Education Loan)
and provided with social development services.
b. Individual Natural person who is a Filipino citizen enrolled in micro-

insurance products (BLIP, LMIP, CLIP, GLIP) and avails of the social
services provided by the organization.
c. Juridical. Corporation, partnership, association that may infuse funds

in the form of donations or grants to the organization.
d. Philippine Government Agency or Instrumentality. A government

owned or controlled corporation (GOCC), local government unit,
agency, police, military, judiciary or legislative.
e. Non-Governmental Organization/Non-Profit Organization/Foundation

or religious organization shall refer to a legal person or arrangement
or organization that primarily engages in raising or disbursing funds
for purposes such as charitable, religious, cultural, educational, social
or fraternal purposes, or for the carrying out of other types of “good
works”.
f. Remittance Agent. A natural person or entity that offers to remit,

transfer or transmit money on behalf of any person and/or entity.
These include money or cash couriers, money transmission agents,
remittance companies and the like.
g. Designated Non-Financial Business and Profession (DNFBP)

1. Company service providers.
2. Persons, including lawyers and accountant, who provide any of

the following services:
1. Managing client money, securities and other assets;
2. Management of bank, savings, securities or accounts
3. Organization of contributions for the creation, operation, or
management of companies; and
4. Creation, operation or management of juridical persons or
arrangement, and buying and selling business entities.
h. Politically Exposed Person (PEP). An individual who is or has been

entrusted with prominent public positions in the Philippines or in a
foreign state including heads of state or of government, senior
politicians, senior national or local government, judicial or military
officials, senior executives of government or state owned or controlled
corporations, important political party officials, their immediate family
and close associates.
2. Geography Risk
Geography includes the geographic location of the branch, the geographic

regions of the member clients’ customer base.
High Risk Philippine areas due to reported cases of kidnapping and

concerns related to peace and order situation with a perception of
terrorist financing, cybercrime activities, New People’s Army (NPA)
rebel areas, Islamic extremists’ activities, and presence of alleged
narco-politicians based on the intelligence information from law
enforcement agencies.
3. Products, Services and Delivery Channel Risk
Below is a product and service delivery channel vulnerable to ML and TF

risks:
GCash Money Card - This is in partnership with GCash entity to provide a

re-loadable cash card product provided to member clients which is a
simple, fast, reliable convenient way to release micro-insurance loan
proceeds by TSPI or pay-out micro-insurance claims to the beneficiaries
by MBAI.
13.3.4. Default Risk Classification of Select Member Client Accounts
Regardless of the result of the Customer Risk Rating, the following are
considered HIGH RISK and shall be subject to Enhanced Due Diligence and
require appropriate Senior Officer, Management Committee or Board Committee
approval:
Enhanced Due Diligence Review must be performed by designated AML and

CTF Compliance Officer to ensure transactions have legal purpose or economic
reasons and loan proceeds is consistent with its intended purpose of individuals
classified as Politically Exposed Persons, Close Relationships and Associates
such as the following local government officials which are known to have
close relationships with prominent PEPs.
 Barangay Chairman
 Kagawads
 LGU staff
“Senior Officer” shall refer to the next higher authority of the approving officer (i.e.,
Area Heads, Sector Heads or Regional Heads of branches or Group Heads.
13.3.5. Customer Risk Rating – Risk Factors
Risk Factor Numeric Weight
RISK FACTOR RATING NUMERIC WEIGHT

Low Risk 1
Normal Risk 2
High Risk 3
Individual:
RISK FACTOR RATIONALE/REMARKS

Risk Classification of Person To identify Account/Customer/Entity Risk,
classified as follows based on numeric
Notes: weights:
 If risk rating is 3 (High 1. Individual is Filipino

Risk), CRR shall be 2. Individual Person acting as collecting
automatically tagged as agent
HIGH 3. Has relationship with prominent PEPs,
its immediate family members, close
relationships and close associates
Citizenship To identify Account/Customer/Entity Risk

and Geographic Risk, classified as follows
Notes: based on numeric weights:
 If risk rating is 3 (High 1. Filipino Citizen, resident

Risk), CRR shall be 2. Filipino Citizen, non-resident
automatically tagged as 3. Filipino Citizen with affiliation with
HIGH Risk entities operating with no legitimate
business or economic reason

Geographical Address To identify Geographic Risk, classified as
follows based on numeric weights:
Ref: Annex B – High Risk and
Very High Risk Philippine Areas 1. Present or permanent address is within
the branch/operating unit vicinity
Notes: known to branch/operating unit
personnel and properly identified thru
 If present or permanent KYC Documents
address is included in the 2. Present or permanent address is not
FATF Identified falling under any of the High Risk
Jurisdiction with AML/CFT Philippine Areas or outside the
Deficiencies risk rating is branch/operating unit vicinity.
3 (High Risk), CRR shall 3. Present or permanent address is within
be automatically tagged the High Risk Philippine Areas and
as HIGH RISK outside the branch/operating unit
vicinity, or Non-Philippine address.
Present or permanent address is

included in the FATF Identified
Jurisdiction with AML/CFT Deficiencies

Individual identification To identify Account/Customer/Entity Risk,
weights:
1. Use of primary and secondary photo-

bearing Philippine Government issued
IDs
2. Use of primary or secondary photo-
bearing Philippine Government issued
IDs:
3. Use of Foreign government photo-
bearing issued ID
Occupation/Nature of work or To identify Account/Entity Risk, classified as

self-employment follows based on numeric weights:
1. Employed locally; retired employee;

pensioner, OFW; beneficiary of an
OFW
2. Student; self-employed or unemployed
but with spouse income
3. Unemployed but income is not derived
from spouse or immediate family
member (father, mother, son,
daughter, brother or sister).
Source of Funds To identify Account/Customer/Entity Risk,

weights:
1. Salary, Property, Pension, Financial

Products
TYPE DESCRIPTION
Salary Income from
employment,
professional fees
(tutorial, therapy)
Property Lease/rent, sale of
property, inheritance
Pension Retirement fund,
payment drawn to
support a person’s
retirement (SSS, GSIS)
Financial Insurance proceeds,
Products investments, accounts
with other banks)
2. Business, commission, allotment
TYPE DESCRIPTION
Business Income from business
(any form of legal
trade/business)

Commission Agent or Sales Persons
percentage from sales
(e.g. property, product,
insurance)
Allotment Allowance, remittance
(e.g. medical, education,
domestic expenses, IRA)
3. Donations, gaming
TYPE DESCRIPTION
Donation Contribution, aids, tithes,
church collection,
stipend, love gift
Gaming Winnings (gaming,
lottery)
Account Opening Method: MFI To identify Account/Entity Risk, classified as

Loan Application and Micro- follows based on numeric weights:
insurance Enrollment Form
1. Face-to-face with (all) member client
loan borrowers and micro-insurance
applicants
2. Face-to-face with some member client
loan borrowers and micro-insurance
card applicants but authenticated by
maintaining TSPI branch/operating unit
Officer
3. Loan borrowers/signatories; micro-
insurance applicants are authenticated
by another TSPI branch/office Officer
Declared Monthly Transaction To identify Account/Customer/Entity Risk

Volume (MTV) and Products and Services Risks, classified
as follows based on numeric weights:
1. Individuals with Declared Monthly

Transaction Volume up to P100,000
2. Individual/s with declared monthly
transaction volume of over P100,000 to
P300,000
3. Individual/s with declared monthly
transaction volume of over P300,000
Actual Gross Monthly Volume of To identify Products and Services Risk

Transaction (GMVT) - to be used during re-assessment based on actual gross
during risk assessment account movements (credits only), classified
1. GMVT up to P100,000
2. GMVT is over P100,000 and up to
P300,000
3. GMVT – is over P300,000

Length of Relationship To identify Account/Customer/Entity Risk
and Products and Services Risk, classified
1. Existing customer with relationship of

at least 1 year
2. Existing customer with relationship of
less than 1 year
3. No prior relationship
Products and Services; To identify Products and Services Risk,

Transactions and delivery classified as follows based on numeric
channels weights:
Numeric
Products and Services
Weight
a. Microfinance Loans 1
b. Micro-Insurance 1
c. GCash Card 3
d. Inter-branch Cash 3
payments/withdrawals
Non-individual (Corporations, Partnerships, Associations, Charitable Institutions):

Designated Authorized To identify Account/Entity Risk, classified as
Signatories follows based on numeric weights:
Notes: Citizenship
1. Resident Filipino Citizen
2. Non-Resident Filipino Citizen
3. Resident and non-resident Filipino
affiliated with prominent PEPs
Individual Identification
1. Use of primary and secondary photo-
bearing Phil. Government issued ID
2. Use of primary or secondary photo-
bearing Phil. Government issued IDs
3. Use of Foreign government photo-
bearing issued ID
Risk Classification of Person

1. Individual/s other than those listed as
designated professionals
2. Designated Professionals (Lawyers
and Accountants acting as
Independent Professionals)
3. PEP, its immediate family members
and close associates; non-accredited
Remittance Agent

Nature/Type of Industry To identify Account/Entity Risk, classified as
Business follows based on numeric weights:
Notes: 1. Simple micro-entrepreneur

2. With Complex business exposure
 If risk rating is 3 (High 3. Complex exposure linked to high risk
Risk), CRR shall be businesses Remittance Companies/
automatically tagged as Agents, LGUs listed under the High
HIGH Risk Philippine Areas
Place of To identify Account/Entity Risk, classified as

Incorporation/Registration follows based on numeric weights:
(applicable to accreditation of
third party service providers) 1. Incorporated/registered in the
Notes: Philippines
2. Incorporated/registered outside the
 If risk rating is 3 (High Philippines but country is not listed in
Risk), CRR shall be FATF list.
automatically tagged as 3. Incorporated/registered outside the
HIGH Philippines and country is listed in the
FATF list or GTI to be with highest
impact of terrorism
Corporate address/Principal To identify Account/Entity Risk, classified as

Headquarters/Head office follows based on numeric weights:
Notes: 1. Present or permanent address is within

the branch/operating unit vicinity
 If present or permanent known to branch/operating unit
address is included in the personnel and properly identified thru
FATF Identified KYC Documents
Jurisdiction with AML/CFT 2. Present or permanent address is not
Deficiencies risk rating is 3 falling under any of the High Risk
(High Risk), CRR shall be Philippine Areas or outside the
automatically tagged as branch/operating unit vicinity.
HIGH 3. Present or permanent address is within
the High Risk Philippine Areas and
outside the branch/operating unit
vicinity, or Non-Philippine address.
Present or permanent address is

included in the FATF Identified
Jurisdiction with AML/CFT Deficiencies
or in Global Terrorism Index (GTI)
Corporate/Organization To identify Account/Entity Risk, classified as

Documents follows based on numeric weights:
1. Use of Philippine issued registration/

incorporation documents;
2. Use of non-Philippine incorporation/
registration papers duly authenticated
by Philippine Consulate Office/s

3. Use of registration documents as a
Remittance Agent or Money Service
Business.
13.3.6. Customer Risk Rating Process
Customer Risk Rating Range
Customer Risk Rating Total (CRRT) refers to the overall result when all the Risk
Factors are summed up according to each of their relative numeric weights. The
risk rating range is as follows:
Risk Rating Numeric Range

Low Risk 25 or less
Normal Risk 26-35
High Risk 36 or higher
TSPI member clients are classified “LOW RISK” unless there is confirmed
information that will require higher numeric range to classify as “NORMAL RISK”
or will automatically qualify tagging the member client as “HIGH RISK.”
a. Individual - this CRR tool is used for individuals when opening and during
periodic risk assessment of Microfinance Loans and Micro-insurance
applications
b. Non-Individual – this CRR tool is used to non-individuals entering into
third party service provider business relationships with TSPI.
13.3.7. Customer Risk Rating Tagging of Member Client
Tagging shall be performed by the designated branch personnel and approved

by the authorized bank officer/s only. Random Day 2 validation of customer
information encoded in the system vis-a-vis properly accomplished forms and
identification documents is necessary to ensure customer data integrity in the
system.
The customer risk ratings are subject to periodic reviews based on defined
"cycles" for high risk, normal risk and low risk customers.
1. TSPI Employees
All new and existing employees of TSPI are classified “LOW RISK”.
However, if TSPI employee has been a subject of investigation related to
internal fraud or AML related financial crimes, account should be classified
“HIGH RISK.”
2. Remittance Agent - shall refer to persons or entities that offer to remit,

transfer or transmit money on behalf of any person to another person and/or
entity. These include money or cash couriers, money transmission agents,
remittance companies and the like (Subsection 4511N.1 of MORNBFI).
Remittance Agents are generally HIGH RISK.
3. Pawnshop Business shall refer to the business of lending money on personal

property that is physically delivered to the control and possession of the
pawnshop operator as loan collateral. (BSP Circular No. 938). Pawnshop

Business are generally “HIGH RISK.”
4. Pawnshop with MSB License shall refer to the business of lending money
on personal property that is physically delivered to the control and
possession of the pawnshop operator as loan collateral with BSP registered
corollary business activities including remittance operations. (Circular No.
938) Pawnshop with MSB License are generally “HIGH RISK”.
13.3.8. Persons Ultimately Responsible for High Risk Member Client Accounts and
Transactions
In all instances of acceptance of a HIGH RISK member client or customer

requires senior officer approval.
Senior Officer shall mean:
1. Sector Head, Region Head, MFI Strategic Head (for Branches)

2. Group Head for Head Office Units
The above mentioned Senior Officers shall be ultimately responsible in the

effective implementation of the following policies/procedures when dealing
with HIGH RISK customers:
a. Gathering of the minimum information and documents required from

individual member clients and corporate or juridical persons.
b. Perform Negative List verification.
c. Conduct face-to-face interview and review of Customer Risk Rating
d. Approval of Senior Officer for HIGH Risk member client.
e. Conduct second level transaction annually to validate and support the
reviews conducted at branch/business unit level.
f. Issue AML Compliance Quarterly Certification to the effect that HIGH
RISK KYC records and transactions were reviewed, unusual
transactions were escalated to designated AML and CTF Compliance
Officer and STRs were filed for transactions found to be indeed
suspicious, if there is any.
14. Enhanced Due Diligence
EDD for High Risk customers is especially critical in understanding their transactions and
implementing a suspicious transaction monitoring and reporting system. High Risk member clients
and their transactions should be reviewed more closely at loan application or micro-insurance
enrollment or and more frequently throughout the term of their relationship with TSPI.
14.1. Enhanced Due Diligence
Branches and Business Units shall apply EDD when any of the following circumstance
exists/occurs:
14.1.1. Raises doubt as to the accuracy of any information or document provided or the
ownership of the entity;
14.1.2. Justifies re-classification of the customer from low or normal risk to high-risk
pursuant to AMLC, IC, SEC and BSP rules and regulations or TSPI’s policy or
when there is knowledge in the activity changes (e. g, low risk rate upon opening
but later subject of suspicious transaction reporting but change to High Risk or
vice versa and the like). Should there be a need to maintain and change customer
risk rating (e.g., expected account activity, change in employment or business
relations), approval of a Senior Officer is required.
14.1.3. Any of the circumstance for the filing of suspicious transaction exists but not
limited to the following:
1. Transacting without any underlying legal trade, purpose or economic

justification;
2. Member client is not properly identified;
3. Transacting an amount that is not commensurate with the business or
financial capacity of the customer or deviates from his profile and/ or client’s
past transactions;
4. Structuring transactions in order to avoid being the subject of covered
transaction reporting; or
5. Knowing that a customer was or is engaged or engaging in any unlawful
activity defined under the AMLA
6. Any transaction that is similar, analogous or identical to any of the foregoing.
14.1.4. Watchlist of individuals and entities engaged in illegal activities or terrorist related
activities as circularized by the BSP, AMLC and other international entities or
organizations such as Office of Foreign Asset s Control (OFAC) of the US
Department of Treasury and United Nations Security Council that requires Senior
Officer’s approval.
14.1.5. All complex, unusually large transactions, all unusual patterns of transactions,
which have no apparent economic or unlawful purpose, and other transactions
that may be considered suspicious.
When Conducting EDD, gather documents to support the following:

1. Sources of wealth and funds;
2. Nature of occupation and/or business;
3. Reason for intended of performed transaction; and
4. Other identification information, which the covered person deems necessary to
verify the identity of the customer, and their agents and beneficial owners.
14.2. Validation Procedures
Verification of procedures for individual member clients shall include but not limited to the
following:
14.2.1 Confirming the date of birth from a duly authenticated official/identification

document.
14.2.2 Verifying the address through evaluation of utility bills, bank credit card statement,
or other documents showing permanent address or through on-site visitation.
14.2.3 Contacting the customer by phone, email or letter
14.2.4 Determining the authenticity of the identification documents through validation of

its issuance by requesting a certification from the issuing authority or by any other
effective and reliable means.
14.2.5 Determining the veracity of the declared source of funds.

14.2.6 Validation procedures for corporate or juridical person shall include but not limited
to the following:
1. Require the submission of audited financial statements conducted by a

reputable accounting/auditing firm;
2. Inquiring from the supervising authority the status of the entity
3. Obtaining bank references;
4. Verifying the address through on-site visitation of the company, sending
thank you letters, or other documents showing address;
5. Contacting the entity by phone or email.
Where additional information cannot be obtained, or any information or document provided

is false or falsified, or result of the validation process is unsatisfactory, the Branch or
Business Unit shall not allow loan application to proceed or initiate termination of the
relationship with the individual or entity without prejudice to the reporting of a suspicious
transaction to the AMLC when circumstances warrant.
14.3. Enhanced Due Diligence when Dealing and Remittance Agents (RAs)
In compliance with BSP Memorandum No. M–2016–004, when dealing with and RAs,
Business Unit must perform the following:
14.3.1 Require submission of duly accomplished AML Due Diligence Questionnaire and
AML/CFT program of RAs. This must be reviewed by Designated AML and CTF
Compliance Officer and approved by a Senior Officer.
14.3.2 Obtain registration certificate issued by BSP and verify registration status in the list
of BSP registered FXDs, MCs and RAs posted at BSP website.
14.3.3 Require submission of proof of registration with the AMLC;
14.3.4 Obtain additional information and conduct validation procedures, as needed.
14.3.5 Evaluate the business operation and determine if there exists derogatory
information;
14.3.6 Deny business relationship if result of due diligence is unsatisfactory.
15. Customer Identification
Customer Identification Process has to be carried out at different stages:
 While establishing a member client or business relationship

 While undertaking any occasional but relevant business transaction for any member client
who has not otherwise established relationship with TSPI.
 When the Branch or Business Unit has doubt about the veracity or the adequacy of the
previously obtained member client information or identification data.
Customer identification shall mean establishing and recording the true identity of the member client
based on valid identification documents. Branch or Business Unit needs to obtain sufficient information
necessary to establish, the identity of each member client and the purpose of the intended nature of
business relationship. The following shall be taken into account during the customer identification
stage.
 Nature of the service or product to be availed of by the member client and the purpose of the
microfinance loan account of transaction or micro-insurance enrollment
 Source of funds/nature of business activities

 Residence of operations or member client came from high risk Philippine Areas.
 Affiliation with PEPs or high profile public position by the member client or corporations with
the directors/trustees, stockholders, officers and/or authorized signatories
 Watch list of individuals and entities engaged in illegal activities or terrorist financing related
activities as circularized by BSP, IC, SEC and AMLC and other international entities or
organizations such as the OFAC and UN Sanctions List
 Business activities
In all instances, approving Officers must ensure the KYC process for a specific customer was
documented; the required information and documents were complied with.
15.1. Minimum Information and Documents Required for Individual Member Clients and
Authorized Signatory/ies of Corporate/Juridical Person
Individual member clients shall open and maintain the microfinance loan account or
enrollment in micro-insurance policies only if the true and full name of the account owner
or owners, their true and full identity are established. For sole proprietorship entities, the
organization must establish the relationship of the trade name with the registered owner
and the member client account.
The following minimum information shall be required to be obtained from individual member
client or authorized signatory/ies of corporate or juridical person. The information shall be
confirmed with the valid identification documents.
 Name of customer and/or PhilSys number

 Date and place of birth
 Sex
 Address
 Contact number or information
 Citizenship or Nationality
 Specimen signature or biometrics of the customer
 Name, address, date and place of birth, contact number or information and
citizenship or nationality of beneficiary or beneficial owner, whenever applicable.
Business or trade related transactions shall mean transactions of covered persons natural
or juridical referred to below:
1. Banks, quasi-banks, trust entities, pawnshops, non-stock savings and loans

associations, other non-bank financial institutions which under special laws are
subject to BSP supervision and/or regulation, remittance and transfer companies
and other similar entities and all other persons and their subsidiaries and affiliates
supervised or regulated by the Bangko Sentral ng Pilipinas (BSP);
2. Insurance companies, pre-need companies, insurance agents, insurance brokers,

professional reinsurers, reinsurance brokers, holding companies, holding
company systems, mutual benefits associations and all other persons and their
subsidiaries and affiliates supervised or regulated by the Insurance Commission
(IC);
3. Securities dealers, brokers, salesmen, investment houses and all other similar
persons managing securities or rendering services as investment agent, advisor
or consultant, (ii) mutual funds or open-end investment companies, close-end
investment companies or issuers, and other similar entities, and (iii) other entities
administering or otherwise dealing in commodities or financial derivatives based
thereon, valuable objects, cash substitutes and other similar monetary instruments
or properties supervised or regulated by the Securities and Exchange Commission
(SEC);
4. Company service providers which, as a business, provide any of the following

services to third parties: (i) acting as a formation agent of juridical persons; (ii)
acting as (or arranging for another person to act as) a director or corporate
secretary of a company, a partner of a partnership, or a similar position in relation
to other juridical persons; (iii) providing a registered office, business address or
accommodation, correspondence or administrative address for a company, a
partnership or any other legal person or arrangement; and (iv) acting as (or
arranging for another person to act as) a nominee shareholder for another person;
and
5. Persons, including lawyers, accountants and other professionals, who provide any
of the following services:
a) Managing of client money, securities or other assets;
b) Management of bank, savings or securities accounts;
c) Organization of contributions for the creation, operation or management of

companies; and
d) Creation, operation or management of juridical persons or arrangements,

and buying and selling business entities.
Notwithstanding the foregoing, the term “covered persons” shall exclude lawyers
and accountants acting as independent legal professionals in relation to
information concerning their clients or where disclosure of information would
compromise client confidences or the attorney-client relationship. Provided, that
these lawyers and accountants are authorized to practice in the Philippines and
shall continue to be subject to the provisions of their respective codes of conduct
and/or professional responsibility or any of its amendments.
15.2. Minimum Information and Documents Required for Juridical Person
The following minimum information shall be required to be obtained from juridical person:
1. Customer Information
 Name of juridical person/s;

 Name, address, citizenship or nationality of beneficial owner, if applicable,
and authorized signatories;
 Official Address
 Contact numbers or information;
 Nature of business; and
 Specimen signature of the authorized signatory.
2. Identification Documents
 Certificates of Registration issued by the Department of Trade and

Industry (DTI) for sole proprietors, Certificate of Incorporation or
Partnership issued by the Securities and Exchange Commission for
corporations and partnerships respectively, and by the BSP for remittance

agents by AMLC for covered persons;
 Proof of registration with the Anti-Money Laundering Council (AMLC) for
remittance agents.
 Secondary license or certificate of authority issued by the supervising
authority or government agency;
 Articles of incorporation/Partnership
 Registration Data Sheet/Latest General Information Sheet;
 Secretary’s Certificate citing the pertinent portion of the Board or Partners’
resolution, authorizing the signatory to sign on behalf of the entity; and
 For entities registered outside of the Philippines, similar documents and/or
information shall be authenticated by the Philippine Consulate, company
register or notary public, where said entities are registered.
Approving Officers shall have the primary responsibility of requesting credit investigation
on the business activity and validation of business registration documents to ensure that
the entity has not been or in the process of being, dissolved, struck-off, wound up,
terminated, or otherwise placed under receivership or liquidation. In instances wherein,
the bank officer is not comfortable and/or fully satisfied with the information provided,
additional verification may be conducted by requesting credit investigation on business
operations and authorized signatories of the company. Credit investigation is optional for
companies listed in the Philippine Stock Exchange or in the Top 1000 Corporations in the
Philippines.
15.3. Valid IDs
The following guidelines govern the acceptance of valid ID cards for all types of financial
transaction by a member client and the authorized signatory/ies of a corporate or juridical
person.
a. Member clients and authorized signatory/ies of a corporate or juridical person who

engage in a financial transaction with TSPI for the first time shall be required to
present the original copy and submit clear copy of valid photo-bearing IDs with
signature issued by an official authority.
LOW/NORMAL RISK HIGH RISK

 Any 1 of the valid IDs (primary  2 valid IDs - 1 primary and 1 secondary; or
or secondary ID) 2 primary IDs and
 Submission of any 1 of the following:
- Latest bank/broker’s/ insurance
statements
- Latest telephone bills
- Latest utility/cable bills
- Latest credit card bills
- Latest club membership bills
- Latest GIS submitted to SEC as proof of
being a Director/ Officer of an entity
Valid IDs include the following:
Primary:
 Philippine Identification Card (PhilID) issued by the Philippine Statistics
Authority (PSA) under the Philippine Identification System (PhilSys)
 Valid Passport
 Driver’s license with Official Receipt
 Unified Multi-Purpose ID
 Digitized BIR TIN Card
 SSS ID
 GSIS e-Card
 PRC ID
 IBP Lifetime Membership ID
 NBI Clearance
 Work permit issued by DOLE for foreign nationals
Secondary:
 Police Clearance
 Digitized Postal ID
 Voter’s ID
 Tax Identification Number Card
 Barangay Certification
 Senior Citizen Card
 MARINA Professional Identification Card
 OWWA ID
 OFW ID
 Seaman’s book
 Alien Certification of Registration/Immigrant Certificate of Registration
 Government Office and GOCC ID (e.g. AFP, HDMF IDs)
 Certification from NCWDP
 DSWD Certification or DSWD 4Ps ID
 IBP ID
 Phil-Health ID Health Insurance Card ng Bayan
 Company IDs issued by private entities or institutions registered with or
supervised or regulated either by the BSP, SEC or IC”
b. Students who are beneficiaries of remittances/fund transfers or micro-insurance

claims and who are not yet of voting age, may be allowed to present the original and
submit a clear copy of one (1) valid photo-bearing school ID duly signed by the
principal or head of the school.
c. Where the member client or authorized signatory is a non-Philippine resident, similar

IDs duly issued by the foreign government where the customer is a resident or a
citizen may be presented.
d. TSPI shall require their member clients or authorized signatory to submit a clear copy
of one (1) valid ID on a one-time basis only at the commencement of business
relationship. Member clients shall be required to submit an updated photo and other
relevant information on the basis of risk and materiality.
e. TSPI may classify identification documents based on its reliability and ability to
validate the information indicated in the identification document with that provided by
the member client.
f. Whenever it deems necessary, TSPI may accept other IDs not enumerated above
provided that it shall not be the sole means of identification.
g. In case the identification documents mentioned above or other identification

documents acceptable to the organization do not bear any photo of the customer or
authorized signatory, or the photo bearing ID or a copy thereof does not clearly show
the face of the customer or authorized signatory, TSPI may utilize its own technology
to take the photo of the customer or authorized signatory.
It is encouraged that the customer submits at least two valid IDs, one of which must be
photo bearing and with signature.
15.4. Conducting the Interview and Establishing Identity
ACCOUNT OFFICER OR INSURANCE OFFICER:
15.4.1 Briefs the prospective member client on the requirements and features of TSPI
loan product and services being applied and/or transaction being conducted.
15.4.2 Conducts an initial Interview and performs exploratory questioning to establish

information pertaining to:
 Personal circumstances
 Purpose of microfinance loan application or micro-insurance enrollment
and/or transaction applied for
 Nature of Business
 Source of funds/source of wealth
 Identification of Beneficiaries
 Expected Transaction Amount
 Expected Transaction Volume/Count
 Reason for choosing TSPI particularly when the residence of member client
is outside the territorial jurisdiction of the concerned branch
15.4.3 Observes unusual behavior of member client during the conduct of interview and
looks for the following warning signs:
 Member client has unusual or nervous demeanor

 Member client uses unusual or suspicious identification documents that
cannot be readily verified.
 Member client is reluctant when establishing a new loan application, to
provide complete information about the nature and purpose of its business,
anticipated loan account activity, prior other MFI relationships, names of its
officers and directors, or information on its business location.
 Member client home/business telephone is disconnected.
 Member client uses a temporary address.
 Customer’s background differs from that which would be expected based on
his or her business activities.
 A business or new member client asks to be exempted from reporting or
record-keeping requirements.
15.4.4 Requests member client to produce the original of documents of identity issued
by an official authority bearing his photograph such as passport, driver’s license,
company identification cards, SSS card, GSIS card, Philhealth, DSWD, Voter’s
ID, and other valid IDs.
15.4.5 Examines carefully the documents of identity presented looking for any sign of
erasures, alterations and tampering.
15.4.6 Interviews member client to validate information/data elicited during the initial
interview and exploratory questioning against the presented identity documents.
15.4.7 Observes the following steps if the member client lacks the proper documents
and/or results of the interview and exploratory questioning are poor.
15.4.8 Requests the member client to submit acceptable IDs before allowing the opening
of the TSPI loan product or micro-insurance enrollment or processing the
transaction/service applied for if he lacks the proper documents.
15.4.9 Courteously decline the application for loan product application or micro-
insurance enrollment and/or transaction –
 if the member customer fails to satisfactorily explain discrepancies between

the information elicited during the preliminary interview/questioning and
documents presented
 There are signs of erasures and tampering of documents presented.
 Displayed suspicious and questionable behavior.
15.4.10 Requests member client to fill out microfinance loan application forms and micro-
insurance enrollment form of TSPI with photocopy of documents of identity
presented if he/she satisfactorily meet the requirements and passed the initial
interview and questions. Ensures that the forms are properly accomplished.
15.4.11 Determine the member client AML customer risk rating (i.e. Low Risk, Normal
Risk, High Risk)
15.4.12 Forwards all documents to Senior Account Officer/Branch Manager or Area Head
for review and approval.
15.5. Conducting Final Interview and Approval of Account and/or Requested Transaction
SENIOR ACCOUNT OFFICER, BRANCH MANAGER or SENIOR INSURANCE OFFICER
In the event there are doubts to the accuracy and completeness of member client
information and document, conducts final interview of the member client and validates
information/data gathered against documents presented. Reviews the accuracy of data
and completeness of opening documents.
15.5.1 Checks if the name of the customer, corporation including its incorporators and
officers, and/or beneficial owners appears on the negative lists of known or
suspected terrorists or terrorists’ organizations available in AMLC and BSP
website.
In the event of “name match” print the result with date and time and refer to Area
Head or Sector Head for guidance and subject to EDD. If upon further verification
of the Area Head or Sector Head confirmed positive match, the transaction should
not proceed. Responsible branch should submit STR within 48 hours to the
designated AML and CTF Compliance Officer for endorsement to STR filing with
the Executive Director of AMLC. The printed results shall be part of KYC and/or
EDD documentation.
15.5.2 Courteously decline loan application and micro-insurance enrollment if the

member client fails to satisfactorily meet requirements or pass the final interview
and ensure if circumstances warrant, filing of a suspicious transaction report.
15.5.3 For High Risk member client or customer secure approval from Senior Officer.
15.5.4 Branch Account Officer or Insurance Branch Account Officer or Insurance Officer
approves processing of loan application and micro-insurance enrollment form if
everything is in order.
Endorses the loan application and micro-insurance enrollment forms to

appropriate authority.
15.6. Encoding AML CIF Mandatory Information
The Account Officer or Insurance Officer should ensure that the following mandatory
information are encoded immediately upon microfinance loan opening or micro-insurance
enrollment.
Minimum Information
FULL NAME
PRESENT ADDRESS
PERMANENT ADDRESS
DATE OF BIRTH
PLACE OF BIRTH
NATURE OF WORK
CONTACT NUMBERS (mobile, fb account)
TIN, SSS, GSIS, DSWD, Postal ID, TSPI ID (other IDS presented)
SOURCE OF FUNDS
Other Relevant Information (if applicable)
Customer Risk Rating (Low, Normal or High Risk)
Individual or Non-Corporate Customer Details
15.7. Restricted Account
To promote financial inclusion and to ensure that the micro-business owners and the low-
income households are able to manage their finances through the financial system,
member clients may not be able to provide any of the required information under
Subsection X806.2 of BSP Circular 950 for valid reasons or any valid identification
document (ID) under Subsection X806.2 of BSP Circular 950 may be allowed to open a
restricted account with a covered person (bank, insurance company, MFI etc), provided:
 the aggregate credits in a year shall not exceed P100,000; and

 the account shall not be allowed to receive/send foreign remittances.
In lieu of a valid ID, the covered person shall obtain the customer's complete name, birth
date, address and nationality and ensure that it has in its records a clear photograph and
signature or thumbprint of the customer. The account opening shall be subject to the
condition that the customer shall obtain a valid ID within twelve (12) months; otherwise the
account shall be closed and the remaining balance therein shall be returned to the
customer. An extension of another twelve (12) months may be allowed; provided that the
customer is able to show to the covered person a proof of application for a valid ID.
TSPI, as a covered person or institution, shall ensure that the above conditions are not
breached; otherwise complete information and valid ID shall immediately be required or
the loan or micro-insurance account shall be closed accordingly.
TSPI does not allow “lend-out accounts or dummy accounts”, accounts that are not for
exclusive use and benefit of the loan account owner. In effect, the account owner lends
out the account. Transactions on these accounts are usually attended by suspicious
circumstances warranting the filing of suspicious transaction report (STRs).
15.8. Relief in case of calamity
In case of a disastrous calamity and subject to a declaration by the Bangko Sentral ng

Pilipinas, SEC, Insurance Commission on the applicability of this relief, any requirement
for the presentation of valid ID shall be relaxed, subject to the following conditions:
 The amount of transactions shall not exceed P50,000 per day;

 The member client is either a permanent or temporary resident or who conducts
business in a severely affected area which has been declared to be under a state
of calamity by a competent authority;
 The member client shall submit a written certification, which need not be
notarized, that he/she is a victim of the subject disastrous calamity and has lost
his/her valid IDs; and
 The member client microfinance loan account activities shall be subject to strict
monitoring by the covered person to identify potential abuse of the relaxed
requirement and any suspicious transactions shall be reported to the AMLC within
the prescribed period.
15.9. Face-to-face Contact
No new microfinance loan or micro-insurance account shall be opened and created without
face-to-face contact and personal interview of TSPI’s duly authorized employee.
The use of Information and Communication Technology (ICT) in the conduct of face-to-
face contact and interview may be allowed; provided, TSPI is in possession of and has
verified the identification documents submitted by the prospective member client prior to
the interview and the entire procedure is documented.
TSPI shall clearly define the instances when the conduct of face-to-face is reasonably
practicable, depending on the product, type of business and risk involved, or when the use
of ICT shall apply. Also, the covered person should adopt policies and procedures to
address any specific risk associated with deferred or technology-aided face-to-face
verification and personal interview.
15.10. Updating of Customer Identification Information and Documents based on Materiality and
Risk
It is the policy of TSPI to update customer’s identification information and documents at

least every three (3) years. Consistent with the policy and to ensure sustained compliance
with BSP Circular 950 subsection X806.3 re: On-going Monitoring of Customers, Accounts
and Transactions, branch and business units maintaining the accounts have to update the
customer information and documents based on risk and materiality.
The updating of customer information and documents may be triggered by, but not limited
to the following scenarios:
a) Alerts from media and news

b) An unusual activity was identified and EDD was conducted; and
c) Upgrading and downgrading of member client AML Customer Risk Rating (CRR)
For customers with no updates the branch shall certify in a call report to the effect that all
information indicated in the CID file are current and updating is not needed.
However, where additional information cannot be obtained, or any information or document

provided is false or falsified or result of the validation process is unsatisfactory, branch and
business units shall deny business relationship with member client without prejudice to
filing of STR with the AMLC, when circumstances warrant.
The following are the information for updating:
Individual Juridical Persons

1. Address 1. Official Address
2. Occupation/ Nature of work 2. Articles of Incorporation and By-
3. Contact number or information Laws
4. Source of fund /Source of Wealth 3. General Information Sheet
5. Expired ID with Photo 4. Secretary Certificate of Authorized
6. Specimen Signatures Signatories and signature
5. Beneficial Owners & Authorized
Signatories (same with individual
document requirements)
6. Specimen Signatures
7. Regulating Government Agency
Certification (i.e. BSP Certificate
and AMLC Certificate for MSBs)
8. Nature of Business
9. Source of fund /Source of Wealth
15.11. Accreditation of Remittance Agents
A remittance tie-up and/or pay-out arrangement is a partnership between TSPI and a

business entity engaged in money transfer operations, presently in possession of valid
business and remittance licenses. The system of the accredited remittance partner may be
interfaced with TSPI’s system.
Potential remittance tie-up partners must undergo the proper accreditation process in
accordance with AML/CFT regulations. The Head Office Officer handling remittance tie-up
arrangements and the designated AML and CTF Compliance Officer must establish the
true and full identity of the potential remittance partner and ensure that it was able to meet
the established minimum requirements and conditions prior to endorsement and approval.
15.11.1. Documentary Requirements for Tie-ups
In order to manage the risks involved in agent relationship, the following

requirements prior to endorsement of agents/agencies for approval by Senior
Management, the following documents are submitted by the prospective
agents/agencies prior to establishment of remittance tie-up relationship with
TSPI.
 Certificate of Registration with the appropriate host country regulatory unit

in addition to the minimum information and documents required from
individuals and corporate entities;
 Proof of registration with the Anti-Money Laundering Council (AMLC) to
comply with the reporting requirements, or its equivalent and if applicable;
 Photocopy of valid (not expired) business license permit;
 Certifications that its officers and personnel have attended AML Training
or will participate in AML Training within six (6) months from date of
accreditation;
 Duly accomplished AML Due Diligence Questionnaire reviewed by the

Head Office Officer and approved by the designated AML and CTF
Compliance Officer;
 Signed and Notarized Memorandum of Agreement (MOA) that covers the
remittance tie-up of which provisions for the renewal and termination of the
arrangement must be included;
 Service Level Agreement (SLA) that defines, specifies and/or limits the
services the remittance partners shall provide;
 Approval from Senior Management;
 Updated and approved AML/CFT program that contains policies and
procedures observed by the remittance partners for the prevention of
money laundering and terrorist financing;
 Non-disclosure agreement that defines, executes and encompasses the
totality of handling confidential information that could be shared by both
parties;
 Articles of Incorporation or Association and By-Laws;
 Board or Partner’s Resolution duly certified by the corporate or partner
secretary authorizing the signatory to sign on behalf of the entity, or its
equivalent and if applicable;
 Company Profile;
 Audited Financial Statements for the previous two years of operation
prepared by an independent Certified Public Accountant;
 Credit Investigation Report covering Philippine tie-ups or credit
rating/scoring for overseas tie-ups and;
For entities registered outside the Philippines, similar documents and/or

information shall be obtained, duly authenticated by the Philippine Consulate
where said entities are registered.
To further strengthen TSPI’s compliance, remittance entities shall be required to

accomplish the AML Due Diligence Questionnaire for Remittance Agents. The
replies of the remittance partners to the said questionnaire must be updated
annually. No settlement accounts shall be opened without Senior Officer’s
approval and accomplished AML Due Diligence Questionnaire reviewed and
approved by the designated AML and CTF Compliance Officer.
All remittance relationships of TSPI must be covered by a signed memorandum

of agreement.
The accreditation of the remittance agents shall be reviewed annually and if with
adverse findings, remittance tie-up relationship with the agent may be terminated
subject to written notice and terms and conditions of the signed agency
agreement. Renewal of the agency agreement must be approved by Senior
Management.
TSPI may provide AMLA Compliance Awareness Seminar with its remittance tie-
ups/agents to reiterate awareness of their obligations and AML compliance
responsibilities.
15.11.2. Documentary Requirements for Pay-out Partners
 Remittance License from BSP;

 Proof of registration with the Anti-Money Laundering Council (AMLC);
 Photocopy of valid (not expired) business license permit;
 Duly accomplished and updated AML Due Diligence Questionnaire

reviewed by designated AML and CTF Compliance Officer.
 Updated and approved AML/CFT Program;
 Approval of Senior Management and the President;
 Certification of AML Training;
 Signed and Notarized Memorandum of Agreement (MOA) between TSPI
and the payout partner
 Credit Investigation Report including checking with reputable credit
agencies and regulatory body/agency website.
 Corporate Write-up;
 SEC Registration Certificate;
 Articles of Incorporation and By-Laws;
 Latest copy of Annual Report;
 Profile of Directors and Senior Management;
 Brief background on the shareholders of the company; and Last three
(3) years of audited financial statements.
15.12. Management of Remittance Agents
TSPI shall adopt policies and procedures for the management of RAs to serve as reference
guides for the employees. The development of these policies and procedures further
emphasizes TSPI’s commitment to adhere to the requirements set by regulatory agencies
and adopt to best practices for the prevention and detection of money laundering and
terrorist financing.
Remittance agents shall refer to persons or entities that offer to remit, transfer or transmit
money on behalf of any person to another person and/or entity. These include money or
cash couriers, money transmission agents, remittance companies and the like. (Section
4511N.1 MORNBFI).
15.12.1. Customer Identification
The customer identification process is undertaken to establish and record the true
identity of RA through business documents and valid identification documents for
its authorized signatories.
In establishing business relationships with remittance agents, the following are

taken into account, to establish the customer’s identity, purpose and intended
nature of the business relationship:
 Background and source of funds;

 Country of origin and place of operations;
 Public or high profile position of directors, trustees, stockholders, officers
and/or authorized signatory/ies;
 Verification of entity name, its signatories and key officers in the watch list
of individuals and entities engaged in illegal activities or terrorist financing-
related activities as circularized by BSP, AMLC and other international
entities or organizations such as OFAC, Dow Jones and UN Sanctions List;
 Business activities; and
 Types of services / products and transactions to be entered with TSPI.
15.12.2. Minimum Information and Documents Required for Sole Proprietorships or

Authorized Signatory/ies of Corporate / Juridical person which are RAs
The following minimum information and documents must be obtained:
 Certificate of Registration issued the Department of Trade and Industry

(DTI) for single proprietors and by the Securities and Exchange
Commission for corporations and partnerships,
 Proof of registration with BSP as RA;
 Proof of registration with AMLC;
 Business Permits;
 Articles of Incorporation or Association and By-Laws;
 Official address (The registered place of business of the RA, as indicated
in the BSP Certificate of Registration it submitted, must be within the city /
municipality of the branch. If an RA is known to the officers of the branch
but is not within the city / municipality where the branch is located, proper
documentation must be prepared, certified by a senior officer):
 Board or Partners’ Resolution duly certified by the Corporate/Partners’
Secretary authorizing the signatory to sign on behalf of the entity;
 Latest General Information Sheet which lists the names of directors /
trustees / partners, principal stockholders owning at least 20% of the
outstanding capital stock and primary officers such as the President and
Treasurer;
 Contact numbers of the entity and its authorized signatory/ies;
 Source of funds and nature of business;
 Name, present and permanent address, date and place of birth, nature of
work and source of funds of beneficial owner or beneficiary, if applicable;
and
 For entities registered outside the Philippines, similar documents and/or
information shall be obtained, duly authenticated by the Bank’s branch
officer, authorized bank representative or the Philippine Consulate where
the entities are registered.
 For RAs who are sub agents-Endorsement letter from principal agent
15.12.3. Enhanced Due Diligence
The increased exposure to money laundering and terrorist financing due to the
risks inherent to business activity of RAs warrants enhanced measures. As such,
the following EDD procedures may be performed that are consistent with BSP
Memorandum M-004-2016 dated April 5, 2016 when dealing with these types of
business relationships.
1. Require submission of duly accomplished AML Due Diligence

Questionnaire and/or AML/CFT program of RAs. This must be reviewed
and approved by Designated AML and CTF Compliance Officer.
2. The status of registration of the RA with BSP and AMLC must be verified
and periodically checked against the electronic registry of BSP and AMLC.
3. Require submission of proof of registration with the AMLC
4. Evaluate the business operation and determine if the purpose is consistent
with the RA profile.
5. Deny business relationship if result of due diligence is unsatisfactory.
6. A business call with RA must be conducted at least annually and in case
of any adverse information, document through a business call report
prepared by the Head Office Officer and approved by a senior officer.
7. RAs are required to present proof that they have undergone AML/CFT
training conducted internally or by reputable financial
institution/organization within the last two (2) years.
No new business relationship shall be opened with RAs without complying with
the requirements of Items stated above.
16. Reporting of Covered Transactions
Covered Transaction (CT) is a transaction in cash or other equivalent monetary instrument involving
a total amount in excess of FIVE HUNDRED THOUSAND PESOS (Php 500,000.00) within one (1)
banking day. In the case of TSPI, transactions are small ticket size in nature and has a maximum
amount to grant microfinance loan up to P300,000. The maximum microfinance loan amount
movements are way below the mandatory CTR filing amount.
All covered transactions shall be reported to AMLC within five (5) working days from occurrence
thereof, unless the AMLC prescribes a longer period not exceeding fifteen (15) working days.
16.1. Deferred Reporting of Certain Covered Transactions
Pursuant to AMLC Resolution No. 10 dated January 24, 2013, the following are considered
“non-cash, no/low risk covered transactions” the reporting of which to the AMLC are
deferred:
16.1.1. For entities/units supervised by Securities and Exchange Commission (SEC)
a. Transactions between banks and quasi-banks operating in the Philippines;
b. Roll-over of client’s investments or deposit substitutes;
c. Transactions between parent bank and its subsidiary or associate financing

company or affiliates;
d. Payment of loan and/or its corresponding interest regardless of the manner of

payment (cash/fund transfer, debit of account, check), provided that the grant
of loan was previously reported as covered transaction;
e. Loan repricing, loan renewal, loan restructuring, provided that there is no

change in borrower’s name, otherwise, the loan shall be considered as new
loan, hence, reportable;
f. Investment or Divestment of Mutual Funds;
g. Internal operating expenses and capital expenditures of covered institutions

(these are necessary expenses of covered institutions for the normal day-to-
day running of a business. These are transactions of covered institutions and,
therefore, not reportable. These may include payment of salaries, taxes, debt
service, SSS premiums, Pag-IBIG contributions and employee’s benefits).
h. Adjusting entries or reclassification of accounts
i. Service fees, proprietary revenue fees, arrangement fees, loan syndication

fees and other form of fees incidental to loans granted or investments sold,
provided that the loans granted or the sale of investment was reported at gross
or at its principal amount.
16.1.2. For entities supervised by the Insurance Commission (IC)
a. Transactions between domestic insurance companies/professional re-

insurers/intermediaries licensed by the Insurance Commission;
b. Renewal of non-life insurance policies under the same terms and conditions
provided that a CTR has been previously filed;
c. Automatic premium advance;
d. Collection of premium payments from telemarketing, or direct marketing or

through SMS and/or by way of salary deductions, where the bulk settlement
exceeds P500,000.00 but the individual transactions are below the reporting
threshold amount;
e. Group life insurance and hospitalization insurance;
f. Transaction of members of Mutual Benefit Associations pertaining to

basic benefits;
g. Payment of loan and/or its corresponding interest regardless of the manner of

payment, provided that the grant of loan was previously reported as covered
all transaction;
h. Bulk settlement of claims on death and disability benefits of a policy where

individual claim does not exceed P500,000.00;
i. Transactions coursed through brokers, agents and other intermediaries, in

which case, however, the insurance company (principal) shall report the said
transactions;
j. Internal operating and capital expenditures of covered institutions (these are

necessary expenses of covered institutions for the normal day-to-day running
of a business. These are transactions of covered institutions and, therefore,
not reportable. These may include payment of salaries, taxes, debt service,
SSS premiums, Pag-IBIG contributions and employee’s benefits).
16.1.3. Adjusting entries or reclassification of accounts.
17. Detection and Monitoring of Suspicious Transactions
Area Managers Program Manager, Senior Account Officer, Account Officer, Insurance Officer
and Senior Insurance Supervisor
A. Conducts due diligence on the business relationship and scrutiny of transactions

undertaken throughout the course of the relationship to ensure that the
transactions being conducted are consistent with the Branch knowledge of the
member client’s business and risk profile.
B. Upon receipt of information and confirmed knowledge, reviews, analyzes

transactions processed based on the following sources of information/data:
i. Transaction Report
Conducts due diligence on the business relationship and scrutiny of

transactions. This is to ensure transactions conducted are consistent with
the Branch knowledge of the member client’s business and risk profile. Any
unusual transaction observed must be immediately escalated to the Group
Head and the designated AML and CTF Compliance Officer.
ii. Source documents of transactions processed for the period.
iii. Randomly checks if the name of member client, corporation including its
incorporators and officers, and/or beneficial owners appears of known or
suspected terrorists or terrorist organizations made available by regulatory
agencies or bodies such as the Anti-Money Laundering Council, Bangko
Sentral Ng Pilipinas and Anti-Money Laundering Council of any foreign
government agency like the Office of Foreign Assets Control (OFAC).
The review process may be done by analyzing member client’s transactions within
a specified rolling period of at least 90 days.
C. Notes down and examines the background and purpose of all complex, unusually
large transactions and all unusual patterns of transaction. Validation with external
parties may be conducted to determine source of funds, purpose and confirmation
of client profile and relationship of the beneficiaries with the member client.
D. Takes into account clues or early warnings signs or red flags to which member
client and transactions warrant additional or extra attention.
E. If confirmed qualified for STR filing, prepares the Suspicious Transaction (STR)
Report for submission to the Executive Director of the Anti-Money Laundering
Council (AMLC).
18. Reporting Suspicious Transactions
Suspicious transactions (ST) are transactions with covered institutions, regardless of the amount
involved, where any of the following circumstances exist:
 There is no underlying legal or trade obligation, purpose or economic justification;

 The member client is not properly identified;
 The amount involved is not commensurate with the business or financial capacity of the
member client;
 Taking into account all known circumstances, it may be perceived that the member client's
transaction is structured in order to avoid being the subject of reporting requirements under
the AMLA, as amended;
 Any circumstance relating to the transaction which is observed to deviate from the profile of
the member client and/or member client's past transactions with the covered institution;
 The transaction is in any way related to an unlawful activity or any money laundering activity
or offense under the AMLA, as amended, that is about to be, is being or has been committed;
or
 Any transaction that is similar or analogous to any of the foregoing.
Unlawful activities under the AMLA (Predicate Offenses)
1. Kidnapping for Ransom under Article 267 of Act No. 3815, otherwise known as the Revised
2. Sections 4, 5, 6, 8, 9, 10, 11, 12, 13, 14,15, and 16 of Republic Act No. 9165, otherwise
known as the Comprehensive Dangerous Drugs Act of 2002;
3. Section 3 paragraphs b, c, e, g, h and i of Republic Act No. 3019, otherwise known as the
Anti-Graft and Corrupt Practices Act.
4. Plunder under Republic Act No. 7080, as amended;
5. Robbery and Extortion under Articles 294, 295, 296, 299, 300, 301, and 302 of the Revised
6. Jueteng and Masiao punished as illegal gambling under Presidential Decree No. 1602;
7. Piracy on the High Seas under the Revised Penal Code, as amended, and Presidential
Decree No. 532;
8. Qualified Theft under Article 310 of the Revised Penal Code, as amended;
9. Swindling under Article 315 and "Other Forms of Swindling" under Article 316 of the Revised
10. Smuggling under Republic Act. No. 455 and Republic Act. No. 1937, as amended, otherwise
known as the Tariff and Customs Code of the Philippines;
11. Violations under Republic Act No. 8792, otherwise known as the Electronic Commerce Act
of 2000;
12. Hijacking and other violations under Republic Act No. 6235, otherwise known as the "Anti-
Hijacking Law"; "Destructive Arson"; and "Murder", as defined under the Revised Penal
Code, as amended;
13. Terrorism and Conspiracy to Commit Terrorism as defined and penalized under Sections 3
and 4 of Republic Act No. 9372;
14. Financing of Terrorism under Section 4 and offenses punishable under Sections 5, 6, 7 and
8 of Republic Act No. 10168, otherwise known as the Terrorism Financing Prevention and
Suppression Act of 2012;
15. Bribery under Articles 210, 211 and 211-A of the Revised Penal Code, as amended, and
Corruption of Public Officers under Article 212 of the Revised Penal Code, as amended;
16. Frauds and Illegal Exactions and Transactions under Articles 213, 214, 215 and 216 of the
17. Malversation of Public Funds and Property under Articles 217 and 222 of the Revised Penal
Code, as amended;
18. Forgeries and Counterfeiting under Articles 163, 166, 167, 168, 169 and 176 of the Revised
19. Violations of Sections 4 to 6 of R.A. No. 9208, otherwise known as the Anti-Trafficking in
Persons Act of 2003, as amended;
20. Violations of Sections 78 to 79 of Chapter IV, of Presidential Decree No. 705, otherwise
known as the Revised Forestry Code of the Philippines, as amended;
21. Violations of Sections 86 to 106 of Chapter IV, of Republic Act No. 8550, otherwise known
as the Philippine Fisheries Code of 1998;
22. Violations of Sections 101 to 107, and 110 of Republic Act No. 7942, otherwise known as
the Philippine Mining Act of 1995;
23. Violations of Section 27(c), (e), (f), (g) and (i), of Republic Act No. 9147, otherwise known as
the Wildlife Resources Conservation and Protection Act;
24. Violation of Section 7(b) of Republic Act No. 9072, otherwise known as the National Caves
and Cave Resources Management Protection Act.
25. Violation of R.A. No. 6539, otherwise known as the Anti-Carnapping Act of 2002, as
amended;
26. Violations of Sections 1, 3 and 5 of Presidential Decree No. 1866, as amended, otherwise
known as the decree Codifying the Laws on Illegal/Unlawful Possession, Manufacture,
Dealing in, Acquisition or Disposition of Firearms, Ammunition or Explosives;
27. Violation of Presidential Decree No. 1612, otherwise known as the Anti-Fencing Law;
28. Violation of Section 6 of R.A. No. 8042, otherwise known as the Migrant Workers and
Overseas Filipinos Act of 1995;
29. Violation of Republic Act No. 8293, otherwise known as the Intellectual Property Code of the
Philippines, as amended;
30. Violation of Section 4 of Republic Act No. 9995, otherwise known as the Anti-Photo and
Video Voyeurism Act of 2009;
31. Violation of Section 4 of Republic Act No. 9775, otherwise known as the Anti-Child
Pornography Act of 2009;
32. Violations of Sections 5, 7, 8, 9, 10 (c), (d) and (e), 11, 12 and 14 of Republic Act. No. 7610,
otherwise known as the Special Protection of Children against Abuse, Exploitation and
Discrimination;
33. Fraudulent practices and other violations under Republic Act No. 8799, otherwise known as
the Securities Regulation Code of 2000; and
34. Felonies or offenses of a nature similar to the aforementioned unlawful activities that are
punishable under the penal laws of other countries.
Reporting of suspicious transactions to the Anti-Money Laundering Council (AMLC) shall be the
responsibility of the designated AML and CTF Compliance Officer.
Transactions which, in the judgment of branches/offices other than the maintaining branch, are
deemed suspicious shall document and submit their findings to the branch maintaining the account
for additional verification measures and/or reporting to the AMLC.
Cyber fraud cases require Suspicious Transaction Report (STR) because such cases are among
the predicate offenses under the Anti-Money Laundering Act.
Cyber Fraud is a deliberate act of omission or commission by any person carried out using the
Internet and/or other electronic channels, in order to communicate false or fraudulent
representations to prospective victims, to conduct fraudulent transactions, or to transmit the
proceeds of fraud to FIs connected with the perpetrator. Examples of cyber fraud in the financial
industry may include, but are not limited to the following: a) ATM skimming, b) Theft of credit card
data, c) computer hacking, d) electronic identity theft and e) Phishing scams.
AMLC Resolution No. 61 dated 20 July 2016: - “Covered and Suspicious Transaction Report –
Covered institutions shall report x x x”, the filing of an STR with the AMLC shall be done within five
(5) working days from confirmed knowledge and approval by the designated AML and CTF
Compliance Officer.
In the case of suspicious transactions (STR), the five working day period shall be reckoned from
the determination of the suspicious nature of the transaction, which determination should be made
not exceeding ten (10) calendar days from date of transactions.
However, if the transaction is in any way related to, or the person transacting is involved or
connected to, an unlawful activity under Section 3 (i) or 4 of RA 9160, as amended, the 10-day
period for determination shall be reckoned from the date the knowledge, or should have known,
under the circumstances, the suspicious indicator.
18.1. Procedure in Filing Suspicious Transaction
Branch/ Support Unit
1. Investigate unusual transaction/s based on any of the trigger below or alerts/red

flags
a. Adverse News i.e. National, Local and Foreign
b. Fraudulent Remittance
c. AMLC Letter
d. Court Orders (Freeze Order/Provisional Asset Preservation Order)
e. Customer Complaint
f. Presentation of fake KYC documents
g. Attempt to defraud the organization
2. Gather sufficient information and perform the following:
a. Know-Your-Client (KYC) Verification
i. Verify if all mandatory information were obtained.

ii. Validate the information provided in Member Client Loan Application
Form or Micro-Insurance Enrollment Form if consistent with the
submitted valid IDs.
iii. Check if Customer Risk Rating (CRR) is appropriate. If CRR is High
Risk, must be reviewed and approved by a Senior Officer
“Senior Officer” shall refer to the next higher authority of the approving
officer (Area Managers, Sector Heads or Regional Heads and the MFI
Strategic Head)
iv. Assess deficiencies/lapses observed.
v. Document observations and actions taken to address to issues.
3. Identification of Account with the organization
a. Check the TSPI Polaris Core System to identify the member client
accounts with the organization.
b. Get the following account details:
i. Customer Identification number

ii. Date opened
iii. Total Debits with date range
iv. Total Credits with date range
v. Outstanding Balance and Status (as of date)
vi. Maintaining Branch
c. Assess if total debits and credits indicated in the system are commensurate
with the member client profile.
Note: A year on year total debits and credits may be done to identify
period/s of spikes.
d. Document data/information gathered.
4. Analysis of Transactions
a. Assess total debits and credits if consistent with the profile of member
client.
i. Identify in the generated summary of transactions that warrants

further review.
ii. For closer scrutiny, do a year on year total debits/credits to determine
the period that needs to be prioritized for review.
5. Other Documents and Other Non-Documentary Verification
a. Verify name vs Internal Negative File and Google for any adverse findings.
b. For Sole Proprietor and juridical persons, verify trade name with
Department of Trade and Industry (DTI), Securities and Exchange
Commission (SEC) and Bangko Sentral ng Pilipinas (BSP) list of
Remittance Agents (RAs), if applicable.
c. Request verification from Account Officer or Insurance Officer, Program

Manager and Area Manager as necessary.
i. Home and business address

ii. Business activities
iii. Business documents
iv. IDs presented
d. Conduct client visitation and document using the Call Report.
Note: Supporting documents to include but not limited to:

a. Know-Your-Client (KYC) documents
b. Enhance Due Diligence (EDD)
c. Statement of Account (SOA)
d. Other supporting documents, if any
6. Review completeness, accuracy of supporting documents and evaluate as follows:
a. Reason of suspicion/unusual transaction/s

b. Type of transaction/s that is/are unusual
c. Date and time the transaction occurred
d. Place where the unusual transaction occurred, if applicable
e. Details to describe the basis of suspicion
 Pattern of transaction
 Description of the information in the member client application form
 Nature of business
 Source of income
 Affiliations
 Red flags that triggered the investigation
7. Discuss, evaluate, deliberate and decide if “Filing or Not Filing of STR” for the
reported transactions include the following details:
a. Trigger of the review

b. Account Name
c. Reason for Filing/Not Filing based on AMLC Portal
 Circumstances (SI1 to SI6)
 Predicate Crime (PC1 to P34)
d. Case Description
e. Amount of Debit/Credit with inclusive dates
f. Branch/Unit
g. Account Status
h. Customer Information
 Individual
Account name, place and date of birth, nationality, address, contact
number, source of fund, nature of business, type of account, account
number, date opened, outstanding balance, status and maintaining
branch/unit
 Juridical Persons
Account name, license, nature of business, address, contact number,

source of fund/wealth, type of account, account number, date opened,
outstanding balance, status and maintaining branch/unit, name of the
authorized signatories, date and place of birth, address, source of fund,
contact number, nationality, name of the beneficial owner, date and
place of birth and address
i. Description of transaction and STR Narrative.
j. The reporting organization must strictly comply with the new reporting
requirements as per new AMLC regulatory issuance (A) No. 1 Series of
2018 re: Amendments to the AMLC Registration and Reporting Guidelines
(ARRG), Section 4 – Revision of Data Elements, which provides that time
of transaction will be included in the CTR/STR format, effective October
30, 2018.
18.1.1. Fraud-Related Suspicious Transactions:
1. Suspicious transactions indicator must be fraud-related involving different

member client that is related to:
a. ATM Skimming/Cash Card Skimming;

b. Mail order/Telephone order;
c. Unauthorized withdrawals;
d. Point of sale-debit; and
e. Spurious Check
2. The designated AML and CTF Compliance Officer must file the STR
which should conform with AMLC requirements. In the narrative field of
the STR, the first line should contain the keyword “(no. of STRs)” and
total amount, e.g. “6 STRs”, “total amount of 410,000.00”.
18.2 AML and CTF Compliance Officer Duties and Responsibilities
 Evaluate and endorse filing a Suspicious Transaction Report/s (STR).

 Provide a training program to branches on AML/CTF compliance awareness and give
priority to high risk branches, if any to ensure effective implementation of the AML MTPP
Program.
 Coordinate with branches and provide necessary information pertaining to any AMLC
queries and guide the branch on the necessary actions to take pursuant to the advisory
from the Legal Group;
 Coordinate with the branches to oversee its compliance with the AML law, rules and
regulations, bank policies and procedures; and
19. AML Training and Countering of Terrorist Financing Training Program
It is the policy of the organization to ensure that all its directors, officers and employees are informed
and adequately trained in matters covered by the Money Laundering and Terrorist Financing
Prevention Program to enable them to fully comply with their obligations and responsibilities under the
AMLA as amended, its Revised Implementing Rules and Regulations, TF Suppression Act and its
Implementing Rules and Regulations - AMLC, Bangko Sentral ng Pilipinas, Security and Exchange
Commission and Insurance Commission Circulars, Letters, Memoranda.
The TSPI Compliance Office in close coordination with the Human Resource Services Group is
required to conduct Anti-Money Laundering (AML) training to all its Employees. Ongoing education of
personnel is an important element in the compliance function to maintain a sound compliance program.
The purpose of the training is to make all personnel aware of the Philippine AML laws and regulations
as well as the organization’s policies and procedures that affect their areas of responsibilities. The
number of AML trainings and frequency will depend on the business needs and priorities of the
organization. All new hires must undergo compliance and AML awareness training prior assumption
of duties while existing employees are required to participate in refresher courses within a period of 24
to 36 months. AML trainings shall be in the form of classroom trainings, e-learning modular workshops,
branch / unit meetings, compliance reviews, home study and surveys.
19.1. Training Methods
TSPI Compliance Office and Human Resource Group shall roll out various AML trainings.
The basic AML training module aims to achieve consistency in the level of understanding
and compliance awareness across branches and business units.
For customized AML training, the objective is to ensure that staff members are familiar with
the rules and regulations that are relevant to their job requirement. For branch operations,
the training is focused on member client loan application opening, filing of suspicious
transaction reports, periodic monitoring of accounts, enhanced due diligence on high risk
accounts. For certain support units, the training focuses more on KYC for specific products
and documentation required under AMLA law.
All newly hired employees are required to undergo Mandatory Compliance and AML
Awareness Training for New Hires. The new employee may either attend the scheduled
classroom training conducted by certified trainers or participate in the Compliance and AML
Awareness Walkthrough Program. This must be complied by the new employee prior to
assumption of duty but not to exceed six months from date of employment.
A Certificate of Attendance or Certificate of Completion signed by the designated AML and

CTF Compliance Officer to the employee that must pass the written examination with a
grade of at least 80%. For any employee that fail the written examination, the employee is
required to undergo remedial classroom training or one-on-one training under the
supervision of the designated AML and CTF Compliance Officer until the employee
completes a written examination with the passing grade of 80%. Copy of the Certificate of
Attendance or Certificate of Completion must be sent to the Human Resources for the 201
file.
19.2. Evaluation
Several tools are being used to evaluate the effectiveness of the training. They include:
1. Feedback Survey Form
This evaluation form is used at the conclusion of the training. The objective of the
survey is to gauge how the participants view training as a whole: the overall satisfaction
of the training material contents, competence of the speaker, what they have learned
and the relevance of the topic to their everyday working environment. This will provide
Compliance Office the basis to determine whether the training program met the training
objectives and the specific needs of a particular group.
2. Written Examination
Each Participant is required to take a written examination to test the level of

understanding. The examination consists of at least ten (10) questions of which the
acceptable passing score is eighty (80%) or 8/10. The examination was developed to
emphasize the basic principles of Anti-Money Laundering Act and recent circulars
issued by Bangko Sentral ng Pilipinas, Securities and Exchange Commission,
Insurance Commission and Anti-Money Laundering Council.
3. Certification
The AMLA policies and procedures may require periodic AML certification process for
a Branch or Business Support Unit to be submitted to the Compliance Office. The
objective of the certification is to strengthen AML/CTF awareness among employees.
The commitment of the organization is to provide AML training periodically for its
employees to be updated of the legal, regulatory and policy requirements applicable to
their job assignments, as each employee will be held accountable for carrying out his
compliance responsibilities. All of the Directors and the employees must be well
informed of the consequences of non-compliance which may lead to penalties and
sanctions.
20. Screening and Recruitment Process of Personnel
Recruitment Process – Know Your Employee (KYE)
Selection, management and development of employees are line management functions.

However, the overall responsibility for control and coordination of all recruitment and
placement activities shall be exercised by the Human Resources Services Group by
ensuring that a pool of qualified personnel who fit the requirements of the organization are
readily available and by providing valuable assistance to line management in the effective
selection, management and development of employees.
HR shall screen candidates for employment using valid and reliable measures and
procedures. As a rule, HR shall screen candidates for organization-person fit, i.e., to
determine overall suitability of the candidate to TSPI organizational culture and
requirements.
As a matter of Policy, job openings shall be filled from within provided a qualified and
suitable candidate is available.
Applicants shall be sourced outside the organization only if there are no qualified applicants
from within and provided that the external candidates meet the qualifications required for
the position and comply with the employment requirements.
The sources of external candidates for a particular position are the following: (a) “Walk-In"
Applicants; (b) Applicants on "Active File"; (c) Placement Offices of Schools; (d) School Job
Fairs; (e) Advertising and Public Job Posting; (f) Former Student Trainees; (g) Recruitment
Agencies and Executive Search Consultants; (h) Next-of-Kin
A. General Qualification Requirements for Applicants
The general qualification standards for applicants are as follows:
1. For Staff Position
Unless otherwise specified, an applicant must:
a. be of legal age, provided that he meets the requirements of the vacant

position;
b. be a graduate of a vocational course or a graduate/holder of a Bachelor’s
degree, preferably in Commerce, Business Administration, Economics,
Accountancy, Computer Science, Social Work and other fields related to
microfinance or micro-insurance;
c. pass the General Intelligence Test and the Aptitude Test. Likewise, he
must take the Personality Test to determine suitability for the position;
d. not charged with and/or convicted of any criminal offense;
e. not previously dismissed or convicted with prejudice by a former
employer; and
f. not have obtained failing marks/grades in more than three (3) subjects.
2. For Officer Position
As for officer position, depending on its organizational needs, may recruit

highly qualified applicants for immediate appointment to officer position. To
qualify for appointment to an officer position, an applicant must:
a. be of legal age;
b. be fit and proper for the position he is being appointed to. In determining
whether a person is fit and proper for a particular position,
integrity/probity, education/training and possession of competencies
relevant to the function such as knowledge and experience, skills and
diligence; and
c. meet the other general qualification requirements mentioned above for
staff position including the taking of exams for officer candidates.
B. Medical Examination and Drug Testing
HR shall advise the chosen candidate to undergo the required pre-employment

medical/laboratory examinations in a designated private clinic. In no case shall an
applicant be hired if he has not been declared physically fit to work by the physician
of the designated private clinic or by the HMO doctor, as the case may be.
C. Pre-Employment Requirements
HR shall require the prospective new employee to submit all necessary pre-
employment requirements as listed in the Pre-Employment Requirements Checklist,
as follows:
a. NBI Clearance (original copy)

b. Previous Employer's Clearance (original copy), if applicable
c. Birth Certificate or Affidavit of Birth
d. Birth Certificate of Dependents
e. Marriage Contract/Certificate, if applicable
f. Diploma, Certificate of Graduation
g. Transcript of Records
h. CPA Rating/PRC Identification, if applicable
i. Tax Identification Number and 1905 received by BIR, if applicable
j. Social Security Membership Form (E1/E4) or SSS ID
k. SSS Employee Static Information - List of Contributions/Loan Information
l. Phil health – Member’s Data Record or MDR (with updated list of dependents)
m. Three (3) copies of 1"x1" size pictures (WHITE background)
n. W2 (BIR Form – Tax Withheld from Previous Employer) for the current year
o. Personal History Statement Form
p. Pag-ibig Membership ID/MDF
q. Medical and Dental Clearance
The employment application form, medical/dental and laboratory examination

results, pre-employment requirements, appointment paper, including
acknowledgement receipt of the TSPI Code of Conduct and other pertinent papers
shall be compiled to form part of the employee's 201 file which shall be maintained
at HR.
Compliance with pre-employment requirements shall be a pre-condition for

continued employment with TSPI, unless a specific item requirement is deferred.
D. Reference Check
The candidate shall be subjected to a discreet reference check and verification of

records/information to be conducted by TSPI. For this purpose, the candidate must
sign and fully accomplish the Authorization Form authorizing TSPI to
confirm/validate information, records, accounts or other data that the Bank may
gather in connection with the applicant's employment with TSPI.
The discreet reference check shall cover checking on family and neighborhood
background, verification of school records through the school Registrar’s Office and
performance in previous jobs, under conditions of utmost confidentiality. In-house
checking with certain regulatory agencies shall also be conducted of any past due
loans, improper handling of checking account, adverse loan account, cancelled
credit card, loan dealings with other financial institutions, internal negative file and
court cases.
E. Hiring Recommendation and Approval
After a particular candidate has been selected for hiring, the Head of Office or the
Group Head, as the case may be, shall accomplish the applicable Hiring
Recommendation and Approval Form which shall be routed for
endorsement/approval of the following approving authorities in accordance with the
Manual of Signing Authority.
F. Employee Orientation Program
The new hire shall be required to attend the Employee Orientation Program although
officers may be required to report for work/assume duties on any working day of the
month due to business exigencies. The Employee Orientation Program shall be
conducted by HR for new hires of the Head Office and Metro Manila branches.
For new hires who will assume duties in provincial branches, who, due to
distance/proximity, could not attend the aforementioned Employee Orientation
Program, the Branch Manager or Head of Office concerned shall be tasked to give
the new hire a similar briefing/lecture (i.e., personnel policies, house rules, etc.) by
referring to the Code of Conduct, Employee Check List and Manuals (if applicable).
Thru the Employee Orientation Program, the organization is assured that new
employees are fully oriented and have familiarized themselves on the various
regulatory and internal policies particularly those that pertain to internal control
measures.
G. Required Employment Forms/Documents
The new hire shall be required to fill-up and accomplish the following
documents/forms in:
1. BIR Form (No. 1902 / No. 1905)

2. SSS Membership Form
3. Philhealth Member Registration Form (PMRF)
4. Pag-IBIG Member's Data Form

5. List of Beneficiaries Form (Insular Life Insurance, Inc.)
6. List of Beneficiaries Form (MBAI micro-insurance)
7. Signature and Handwriting Specimen
8. Fingerprints Specimen and other biographical data
9. Issuance of ID for New Hires Form
H. Employment Contract and Letter of Introduction (LOI) for Staff and Appointment
Letter for Officers
After the new hire for staff position orientation is completed and has complied with
all the required documentation, HR shall issue an Employment Contract and a Letter
of Introduction (LOI) for him to present to the Head of Office upon assumption of
duties to his place of assignment. The LOI and the Employment Contract for new
hires who will be assigned to provincial branches shall be sent thru the fastest means
of delivery, together with the pertinent documents.
A newly hired officer need not be given a Letter of Introduction. Instead, HRG shall
issue him the appropriate appointment letter.
21. Internal Audit System
21.1. Internal Audit Function
The internal audit function associated with money laundering and terrorist financing should
be conducted by qualified personnel who are independent of the office being audited. It
must have the support of the Board of Directors and Senior Management and have direct
reporting line to the Board or to a board level Audit Committee.
21.2. Risk Based Work Program
Internal Audit Unit shall develop a AML Risk-Based Work Program for the periodic and
independent evaluation of the risk management, degree of adherence to internal control
mechanisms and policies and procedures related to customer identification process,
suspicious transaction reporting and record keeping and retention, the effectiveness of the
employee’s execution of the controls, the adequacy and effectiveness of the compliance
oversight and quality controls, and the effectiveness of the training as well as the adequacy
and effectiveness of other existing internal controls associated with money laundering and
terrorist financing and management’s ability to implement effective risk-based due
diligence, monitoring, and reporting systems. Audits should be properly scoped to evaluate
the effectiveness of the program and should proactively follow up on their findings and
recommendations.
21.3. Compliance Testing and Review
The Compliance Office may be tasked to conduct periodic review and assessment of a
unit’s compliance on applicable rules and regulations including anti-money laundering and
terrorist financing rules and regulations as well as to test the appropriateness/reliability of
existing processes and adequacy of controls to mitigate the risks.
Annually, the Compliance Office shall conduct an overall compliance and control
environment including AML-CFT area to identify high risk areas to which unit/branch are
most likely be exposed to money laundering and terrorist financing risk. If there is identified
high risk unit/branch, Compliance Office may conduct compliance testing to determine
additional AML/CTF mitigating controls required that must be implemented and submit
compliance review results to the Board Audit and Compliance Committee.
21.4. Compliance Testing and Review Manual
Compliance Office shall develop a Compliance Testing & Review Manual which
incorporates compliance review program for AML and CTF Framework and AML system.
The result of the overall assessment of the AML and CTF compliance review conducted
by Compliance Office shall adopt a Certification Risk Rating.
5 components of AML Compliance Risk:
1. Board and Senior Management Oversight – reflects the efficiency and capability
of the unit/entity to escalate to Board/Senior Management money
laundering/terrorist financing issues and concerns as well as resolution of
findings/exceptions noted by the internal/external auditors and regulators.
2. Policies and Procedures – reflects the unit’s/entity’s adequacy of AML/CFT policies

and procedures vis-à-vis Philippine/host-country laws and regulations, adequacy
of access to MTPP, AML and CTF Policy Guidelines.
3. Internal control and MIS – reflect adequacy and soundness of the monitoring and
compliance testing conducted by the AML and CTF Compliance Officer to identify,
measure, monitor and control money laundering risks as well as compliance with
the Philippine AML laws and regulations.
4. Implementation – reflects the level of effectiveness in the implementation of the

MTPP which include customer acceptance and identification, covered and
suspicious transaction reporting, transaction monitoring, record-keeping and
retention.
5. Training – reflects the level of awareness and understanding of Unit’s/entity’s

personnel to AML laws, rules, regulations, policies and procedures.
22. Monitoring of all Deficiencies noted during the Audit and External Independent Reviews or
Regulatory Body Examination
22.1. Internal Audit Examination Report
Internal Audit has the responsibility to follow-up and determine whether or not the auditee/s
has taken steps to adequately, effectively and timely address the matters reported in the
audit findings/recommendations. Internal Audit therefore monitors on a monthly basis the
status of corrective actions implemented on outstanding/open issues/recommendations
until fully resolved. However, the implementation of corrective actions in a timely manner
is the shared and direct responsibility of line management including the Group Head.
22.2. Regulatory Body Regular and/or Special Examination
Compliance Monitoring of Report of Examination (ROE) Findings/Recommendations
Compliance Office shall monitor external audit findings and recommendations and the
preventive corrective action plans taken by the business units to close all
issues/comments. Results of which are reported to the President, Executive Director,
Senior Management and to the Board Audit and Compliance Committee periodically.
All critical issues must be escalated to concerned Group Head of the business unit for
immediate appropriate action. Initial findings and comments including resolutions,
corrective actions and commitment dates are presented to Senior Management, President,
Executive Director and Board Audit and Compliance Committee.
22.3. External Auditor and Examination Report Compliance Monitoring
It is important to monitor timely release of the external auditor reports related to

independent assessment of the AML practices of the bank.
Compliance Monitoring Open Items Report shall be prepared by the Compliance Office
and provided to the President, Executive Director and concerned Group Head/s on a
monthly basis summarizing the closed issues/comments and highlighting the open items
for appropriate action until all issues are closed. Recurring items and unresolved open
items shall be reported to the Board Audit and Compliance Committee.
22.4. AML and CTF Compliance Review
AML Compliance Review of offices/units which were assessed at least “Needs

Improvement” or “Less than Satisfactory” and below or “High Risk” by External Auditors
and Internal Audit may be subjected to AML and CTF Compliance Review to support line
management in addressing the risk and sustaining corrective actions.
The report of the review indicates the period when the review commenced and ended,
period covered, objective, methodology, observations, recommendations, actions taken or
to be taken and conclusion/overall assessment. A memo addressed to the Head of Office
shall be prepared by the Compliance Office with copy to the Chief Audit Executive, Risk
Officer, President, Executive Director and Senior Management. Moreover, an Open Item
Tracking Report is prepared shall be submitted to the Board Audit and Compliance
Committee periodically to effectively manage the actions being required from business and
operating units/branches on findings or observations.
23. AML Compliance Certification Process
The Compliance Office shall develop the AML Compliance Certification patterned after the BSP-AML
Risk Rating System (ARRS) issued on April 4, 2012 under BSP Memorandum No. M-2012-017 and
intended to maintain a thorough understanding of the organization’s level of AML compliance thru self-
assessment.
Under a AML Compliance Certification, the organization shall undergo an AML and CFT self-
assessment on the 5 components of AML Compliance Risk. The component factors are as follows:
1. Board and Senior Management Oversight – the rating reflects the efficiency and capability of
the unit to escalate to Senior Management money laundering/terrorist financing issues and
concerns as well as resolution of findings/exceptions noted by the internal/external auditors
and regulators.
2. Policies and Procedures – the rating reflects line management adequacy of access to AML and
CTF policies and procedures, MTPP and interim AMLCFT Policy Guidelines.
3. Internal Control and MIS – the rating reflects the adequacy and soundness of the monitoring
and compliance testing and reviews to identify, measure, monitor and control money laundering
risks as well as compliance with the AMLA, its IRR and rules and regulations issued by BSP,
SEC and IC;
4. Implementation – the rating reflects the level of effectiveness in the implementation of the
MTPP which include customer acceptance and identification, covered and suspicious
transaction reporting, record-keeping and retention and updating of customer records, among
others;
5. Training – the rating reflects the level of awareness and understanding of employees personnel
to AML and CTF laws, rules, regulations, policies and procedures.
Composite rating is assigned based on a 1 to 4 numerical scale. The highest rating of 4 indicates the
strongest risk management system and most effective operational practices that entail the least degree
of supervision. The lowest rating of 1 on the other hand signifies the weakest risk management system
and defective implementation which requires the highest degree of management concern
The Composite Ratings are defined as follows:
Overall Rating Description

4 Sound. High level of effectiveness. All or mostly 4 with no sub-component
rating less than 3
3 Adequately Sound. Acceptable level of effectiveness. All or mostly 3 but no
sub-component rating of 2.
2 Vulnerable. Implementation needs improvement. All 2 and no sub-
component rating of 1
1 Grossly inadequate. Poor implementation. All or mostly 1
24. Cooperation with Regulatory Bodies and Examination Teams
All officers and employees shall provide full cooperation and support during examination conducted by
regulatory bodies and government agencies’ examination teams (i.e., AMLC, SEC, IC).
25. Cooperation with the AMLC
Anti-Money Laundering Council Documentary Requirements for Individuals & Entities subject of a CTR
and/or STR
The covered transaction report (CTR) and the suspicious transaction report (STR) files, if any,
submitted to the AMLC may trigger the council to require presentation of customer KYC documents
and copies of customer IDs. Upon receipt of the AMLC letter, Compliance Office and Legal Counsel
shall forward the same to maintaining business unit concerned for the requested customer documents.
Once completed, Compliance Office shall obtain legal clearance prior to submission to AMLC.
Compliance Office shall ensure delivery of the letter with the required documents within the deadline
set by AMLC.
26. Record Keeping and Retention Period
The organization shall develop a robust system of record keeping, retention and disposal. Under a
Records Retention and Disposal Program, each branch or business unit follows a Records Retention
and Disposal Schedule which contain the list of all the records/files being maintained by the branch or
office unit.
The schedule shall prescribe the duration or retention period (e.g. number of years) each record/file is
to be kept in a particular are (i.e. work area/file room or central storage) prior to each disposal or
destruction.
Records/files maintained/stored in the work area or file room are orderly filed and arranged in filing
cabinets or peerless boxes and under the custody of a duly designated Records Custodian who is
responsible for the safekeeping, control and accounting of all records and files of the division.
Records/files are kept in storage areas which are fire resistant, well ventilated, well-lighted and free
from dampness.
26.1. Customer records and documents
26.1.1. Group Heads shall designate at least two (2) officers who will be jointly responsible
and accountable in the safekeeping of all records and documents required to be
retained by the AMLA as amended.
26.1.2. The designated two officers shall have the obligation to make the customer records
and documents available without delay during regular or special examinations
and/or AMLC requests for customer records.
Designation of Officers shall be:

Branches: Branch Head and 1 Officer
Business Units and Support Departments: Department Head and 1 Officer
26.1.3. Group Heads must ensure the designation in the safekeeping of records is
reviewed and update periodically or least annually every 5th day of January.
26.2. Accounts reported as suspicious and/or subject of court action
DESIGNATED AML AND CTF COMPLIANCE OFFICER
26.2.1. Safe keeps in a vault all records related to accounts reported as suspicious and/or
subject of court action as follows:
1. Duplicate copy of the Suspicious Transaction Report (STR)

2. Original copy of all transaction records to support the STR
3. Original copy of subject member account application forms, transaction
forms including supporting documents
4. All other communications related to subject transactions received from
Management, AMLC and the courts.
26.2.2. Provides back-up copies of said files on electronic form, the custody of which shall
be in accordance with the implementing guidelines under the Recovery Program.
26.2.3. Undertakes necessary measures to ensure the confidentiality of such files.
26.2.4. Ensures that said files are retained and safe kept beyond the period stipulated by
the AMLA Implementing Rules and Regulations until it is confirmed that the case
has been finally resolved or terminated by the court.
26.2.5. Allows AMLC authorized officers and representatives full access to said records.
26.3. Guidelines on Digitization of Member Client Records
The organization shall develop and implement the Digitization Member Client Record
Program. All member client records and transaction documents shall be digitized in
compliance with the AMLC issued AMLC Regulatory Issuance A, B and C No. 2 Series of
2018.
The following procedures must be complied:
1. Branches shall:
a. Perform daily scanning of member client records on a per Client basis using
CID number. The prescribe filename convention shall be as follows:
1111@AAAAA@MM-DD-YYYY@88888888
Where:
1111 - represents the Branch Code
AAAAA - represents the Document Code
MM-DD-YYYY - represents the Transaction Date
@ - represents field separator
88888888 - represents the CID No.
This filename convention shall be adopted when scanning
b. Upload on or before 8:00 PM, the clear and complete scanned/digitized files
to a newly created Document Archives Department (DAD) (FTP) folder. This
process shall be subject of an automated process for scanned/digitized files.
2. DAD must check the clarity of the digitized customer files and transfer the same to
each branch or business unit folder on a daily basis.
3. Information Technology Department must develop and install a program to auto-

push the digitized customer records.
4. The responsible Group Head and designated Records Custodian shall approve
the access of authorized officers to the digitized customer records.
27. Lead Implementor of the MTPP
The lead implementor of the MTPP is the Compliance Office.
Compliance Office
The Compliance Office shall appoint the designated AML and CTF Compliance Officer in the effective
implementation of the MTPP. Compliance Office shall liaise and maintain good working relationship
between the organization and regulators on AML matters.
This MTPP shall be regularly updated at least one every two (2) years to incorporate changes in AML
policies and procedures, latest trends in money laundering and terrorist financing typologies and latest
pertinent regulatory issuances. Any revision or update in the MTPP shall likewise be approved by the
Board of Directors.
28. Program Owner
The owner of the Program is the Compliance Office. Any deviation request shall be reviewed,
approved and endorsed by AML and CTF Compliance Officer including the presentation to the Board
Audit and Compliance Committee for approval.
29. Effectivity
This MTPP shall take effect immediately upon approval of the Board.

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2020 Money Laundering and Terrorist

14. ENHANCED DUE DILIGENCE ....................................................................................................... 29

15. CUSTOMER IDENTIFICATION ...................................................................................................... 31

16. REPORTING OF COVERED TRANSACTIONS .............................................................................. 44

17. DETECTION AND MONITORING OF SUSPICIOUS TRANSACTIONS .......................................... 45

18. REPORTING SUSPICIOUS TRANSACTIONS ............................................................................... 46

20. SCREENING AND RECRUITMENT PROCESS OF PERSONNEL ................................................. 53

21. INTERNAL AUDIT SYSTEM .......................................................................................................... 56

23. AML COMPLIANCE CERTIFICATION PROCESS ......................................................................... 58

27. LEAD IMPLEMENTOR OF THE MTPP .......................................................................................... 61

Tulay sa Pag-unlad, Inc. (A Microfinance NGO), TSPI is a Christian, non-government social

a. “Account” refers to microfinance loan or micro-insurance products and services, member

c. “Anti-Money Laundering Council” (AMLC) refers to the Philippines’ central AML/CTF

d. “Asset” refers to a monetary instrument, property, or both.

g. “Beneficiary” refers to:

j. “Covered Transaction” (CT) refers to:

A transaction in cash or other equivalent monetary instrument exceeding Five Hundred

k. “Covered Transaction Report” (CTR) refers to a report on a covered transaction, as

l. “Customer/Member Client” refers to any person or entity who keeps an account, or

o. “Customer Verification Process” (CVP) refers to the process of validating the

p. “Designated Non-Financial Businesses and Professions” (DNFBP) refer to

q. “Determination of the Purpose of Relationship” (DPR) refers to the process of

t. “Financing of terrorism” is a crime committed by a person who, directly or indirectly,

u. “Information and Communication Technology” (ICT) refers to the totality of electronic

v. “Institutional Risk Assessment” refers to a comprehensive exercise to identify, assess

y. “Monetary instrument” shall include, but is not limited to the following:

(1) transacts said monetary instrument or property;

aa. “Money Laundering/Terrorism Financing Prevention Program” (MTPP) refers to a

cc. “Monetary instrument or property related to an unlawful activity” refers to all

ee. “National Risk Assessment” (NRA) refers to a comprehensive exercise to identify,

ff. “Non-Profit Organization” (NPO) refers to a juridical person, legal arrangement or

hh. “Official/Identification Document” refers to any of the following identification

jj. “Person/Entity” refers to any natural or juridical person.

ll. “Philippine Identification System” (PhilSys) refers to the Philippine Government’s

rr. “Risk” refers to risk of loss arising from ML/TF activities.

(1) There is no underlying legal or trade obligation, purpose or economic justification;

(2) The client is not properly identified;

bbb. “Suspicious Transaction Report” (STR) refers to a report on a suspicious transaction,

Manufacture, Dealing in, Acquisition or Disposition of Firearms, Ammunition or

3. Money Laundering and its Stages

7. Penalties for Violation of the AMLA and TF Suppression Act

Violations Micro Small Medium Large A Large B

9. Your Protection under AMLA

10. Notice to Clients for AMLA Requirements

The notice shall be as follows:

11. Customer Acceptance Policy

11.1. New member client account to be opened or transaction to be conducted is under

NON –DISCRIMINATION AGAINST CERTIAN TYPES OF CUSTOMER

1. Know Your Customer (KYC)

12. Sharing of Customer Information among TSPI Group

13. Risk Assessment

13.1. National Risk Assessment and Management

National Risk Assessment (NRA) is a comprehensive exercise to identify, assess and

13.2. TSPI Risk Assessment and Management

It is the responsibility of organizations registered with the Securities and Exchange

13.2.1. TSPI Risk Assessment Results

OVERALL ASSESSMENT: (RESIDUAL RISK –VERY LOW)

A. Threat Level of National Risk Assessment (NRA) identified Predicate