Enrollment For Education Solutions Licensing Guide
Enrollment For Education Solutions Licensing Guide
Enrollment For Education Solutions Licensing Guide
May 2016 i
Enrollment for Education Solutions Licensing Guide
Table of Contents
Introduction............................................................................................................................................................................................ 1
Activation through Key Management Service and Multiple Activation Key ........................................................ 17
Glossary .................................................................................................................................................................................................. 25
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Introduction
This guide can help you understand the Microsoft Volume Licensing Enrollment for Education Solutions (EES) subscription
offering. It is provided for informational purposes only. Your use is governed by the terms of your Microsoft Volume
Licensing Agreement and Enrollment if applicable. The Microsoft Volume Licensing Product Terms document, which is
updated regularly, has additional details regarding use rights for specific Microsoft licensed products acquired through
Volume Licensing agreements.
The Microsoft Volume Licensing Enrollment for Education Solutions provides qualified academic customers of all sizes a way
to acquire Microsoft software and services under a single subscription agreement. The EES provides assured coverage for
Desktop Platform Products through one annual count of employees, the ability to add additional products as needed,
student licensing options, and the benefits of Microsoft Software Assurance.
You can obtain EES subscription licenses in one of two ways, depending on the size of your organization.
1. Campus and School Agreement and the Enrollment for Education Solutions: Larger organizations with a
minimum of 1,000 full-time equivalent (FTE) employees or students can license through a Licensing Solution
Provider (LSP) by signing the Campus and School Agreement and the Enrollment for Education Solutions
(CASA+EES).
2. Open Value Subscription Agreement for Education Solutions: Customers with as few as five (5) FTE employees
or students can license through an Authorized Education Partner (AEP) by signing the simplified Open Value
Subscription Agreement for Education Solutions (OVS-ES) online e-agreement.
For more information about these purchasing options, please see the How to Buy section in this document.
1. Marked the section title with “(CASA+EES Only)” or “(OVS-ES Only)”. For example:
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2. Separated the relevant content for each contract option into a two-column table. For example:
Microsoft offers both “subscription” and “perpetual” Volume Licensing agreements for education customers. This guide
covers the subscription licensing through the Enrollment for Education Solutions. For information on other licensing offerings
for education customers, please refer to the Microsoft Products and Services Agreement, Select Plus for Academic, and Open
License for Academic volume licensing agreements at www.microsoft.com/licensing.
Subscription Licensing
With subscription licensing, you have the right to run a selection of products, and any upgrades or downgrades of those
products, for a designated term. A subset of products, including specific application, system, and Client Access License (CAL)
products, designated by Microsoft as “Desktop Platform Products,” are licensed on an organization-wide basis. For these
“Desktop Platform Products,” you place an order for a quantity that is equal to the number of FTE employees in your
organization once per year. This way even if the number of devices or users grows, you remain fully licensed throughout the
designated term, and you only need to report an increase in the number of your FTE employees on your annual order.
The Enrollment for Education Solutions (EES) provides subscription licensing for primary/secondary and higher
education institutions of all sizes. EES offers the simplicity of licensing Desktop Platform Products organization-wide
through an annual count of people instead of PCs/devices and the flexibility to add additional products in any
quantity. The Enrollment for Education Solutions offering is explained in detail in this guide.
Note: The School Enrollment for primary/secondary schools also offers subscription licensing based on counting PCs.
Easy Compliance: Through the simplicity and predictability of counting FTE employees just once per year, you can
be confident that you are fully covered for the Desktop Platform Products you selected regardless of yearly
fluctuations in employees or devices.
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Customized Solutions: Easily add licenses for Additional Products organization-wide, department-wide, or for
individuals at any time during your subscription term so that you can deliver the right mix of technology and
services to your faculty, staff, and students.
o A broad selection of Microsoft software products, such as Microsoft Visio drawing and diagramming
software, Microsoft Project, Office 365, the Windows Server operating system, and Microsoft Exchange
Server are available as Additional Products through EES.
o Student licensing options are also available and provide a convenient and cost-effective way for you to
license software and services for your students so that they can collaborate easily and access the software
they need.
Simplified Asset Management: Self-service tools such as the Microsoft Volume Licensing Service Center (VLSC)
enable you to easily track and manage your software assets and Software Assurance benefits from one convenient,
online location.
Cloud on Your Terms: Free1 access to Office 365 Education, plus the ability to subscribe to additional Microsoft
Online Services through your EES give you the flexibility to move users back and forth between on-premises
software and cloud services, match and adjust online services plans to meet your users’ needs, and add and adjust
online services as needed so that you can transition to the cloud on at your pace.
Low Administration: Subscription licensing eliminates the need to track licenses for the selected Desktop Platform
Products on every PC, which enables your IT staff to be more productive because they no longer have to track
multiple licenses across the organization.
Lower Total Cost of Ownership (TCO): Realize the maximum value from your licensing investment with included
benefits such as access to current technology, Work at Home (WAH) rights for faculty and staff, product evaluation
rights, Software Assurance for Microsoft Volume Licensing, and Microsoft Office 365 Education.
Student use benefit: When you license certain products organization-wide, you qualify for corresponding
subscription licenses for your students at no additional cost.
Acquiring Licenses
Depending on the size of your organization, you can acquire subscription licenses through:
OVS-ES: A Microsoft Authorized Education Partner (AEP) (for organizations with five or more FTE employees or
students)
CASA+EES: A Microsoft Licensing Solution Provider (LSP) (for organizations with 1,000 or more FTE employees or
students and organizations ordering at least one Platform Online Service for 1,000 or more users)
These resellers are authorized to sell Microsoft academic edition products and volume licenses to qualified education users.
To participate in EES or any of our other academic Volume Licensing agreements, or to obtain current pricing, please contact
an AEP or LSP.
For other regions, visit your regional Microsoft Volume Licensing website
EES Features
Easy Compliance and Administration
Although you report a faculty/staff FTE employee count when submitting your annual order for on-premises software, all
institution-owned or -leased devices are licensed to run all products you choose to license organization-wide during the
subscription year. Any new faculty or staff members added to the participating organization during the year are licensed to
use the devices running the licensed products.
1
No license fee; doesn’t include deployment or support costs associated with the service.
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Your students can also use the licensed product on institution-owned or leased devices located in classrooms or open access
labs within your defined organization. To license your students to run products on a device the student either personally
owns or is institution-owned and is assigned to an individual student for their exclusive use, you can enroll in the Student
Option (see The Student Option).
Software Assurance
Software Assurance is a comprehensive maintenance offering that offers a broad range of benefits to help you get the most
out of your software license purchases. Software Assurance benefits are available throughout the software management life
cycle, so you can access them when you need them. Software Assurance benefits contribute to the return on your technology
investment by helping you with budget predictability, minimized downtime, and improved productivity. Software Assurance
can help you lower the operating expenses for employee development, deployment, and support costs. Software Assurance
also offers other advantages, depending on how you activate and use the benefits.
Below is a list of Software Assurance benefits that you may be eligible for based on your EES purchases:
Microsoft Volume Licensing Product Terms (most current information on the benefits for which you qualify)
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Getting Started with EES
To get started with EES, you must first meet the minimum order requirement. You then have the option to acquire additional
software and services for your faculty/staff employees and students.
Minimum Requirements
1. Meet the minimum number of FTE employees*. To qualify by purchasing licenses for on-premises software, you must
meet the following minimum requirements:
OVS-ES: If licensing through an AEP, you must have an organization-wide count of five (5) or more FTE employees.
CASA+EES: If licensing through an LSP, you must have an organization-wide count of 1,000 or more FTE employees.
(See below to learn how to calculate your FTE employee count.)
*There are two alternative ways to meet this minimum requirement: 1) through a qualifying Student Option order or 2)
through a qualifying Platform Online Services order. See The Student Option and Licensing Microsoft Online Services for
details.
One Desktop Platform Product for the organization-wide FTE employee count defined in your enrollment
or agreement, or
One Platform Online Service for all employees in your defined organization on a 1:1 basis.
Your entire institution, including all of its affiliates, departments, and school locations.
Your institution only, including all of its departments and school locations, but not including any affiliates.
Your institution plus named affiliates, departments, school locations, and/or clearly defined user groups.
A selected list of departments, school locations, and/or clearly defined user groups, if your institution is a school
without departments or school locations.
Refer to your contract documents for more information about how to define your organization.
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*The products listed may be replaced by successor products, which in turn will also be considered Desktop Platform Products.
**Individual CAL Suite components must be ordered organization-wide, but are not Desktop Platform Products.
You can select individual EES Desktop Platform Products to license organization-wide or you can license an EES Education
Desktop Platform Suite, which combines your Windows 10 Education Upgrade, Microsoft Office, and CAL Suite licenses into
one convenient stock-keeping unit (SKU). The Education Desktop Platform Suites offer savings when compared to the cost of
licensing each of the included products individually.
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The EES Education Desktop platform suites include the following:
EDUCATION DESKTOP WITH CORE CAL SUITE EDUCATION DESKTOP WITH ENTERPRISE CAL SUITE
Microsoft Office Professional Plus and Office for Mac Microsoft Office Professional Plus and Office for Mac
As with all software products licensed through the EES subscription offering, you can access the most recent releases and
choose to deploy downgrade versions (previous versions) in place of the current licensed version. For instance, you can
choose to deploy the Windows 8.1 Pro or Windows 8.1 Enterprise operating system instead of the Windows 10 Education
operating system.
For Desktop Platform Products and certain additional products available to be licensed organization-wide, when a product is
licensed organization-wide (in a quantity equal to the FTE count), all devices and all users within the organization are fully
licensed to use that product in accordance with the Product Terms.
Examples of software products available as additional products include Microsoft Visio, Microsoft Project, Windows Server,
and Exchange Server. Examples of CALs available as additional products include the Microsoft SQL Server database software
CALs and Microsoft Dynamics CRM CALs. Examples of Online Services include Microsoft Exchange Online and Microsoft
SharePoint Online. You can see a complete list of additional products on the Product Terms.
When you license additional products organization-wide, the software can be deployed on any institution-owned or leased
device, including the institution’s labs, and can be used by any faculty, staff, or student belonging to the institution. (Not
covered by the organization-wide count are student-owned devices and organization-owned devices that are assigned to an
individual student.)
Desktop application licenses are device-based, meaning for each license you acquire, you can only run the
software on one device in accordance with the Product Terms for the specific product.
CALs are device- or user-based, meaning you can choose whether to license a device (which can be used by
multiple users under a single CAL) or a user (who can use multiple devices under a single CAL).
CALs licensed organization-wide may be assigned as User and/or Device CALs. For each CAL licensed organization-wide, you
may assign it as Device CAL to each institution Qualified Desktop and as a User CAL to each faculty and staff member. All
CALs that are included in the Core CAL Suite or in the Enterprise CAL Suite (for example, Windows Server CAL, SharePoint
CAL, Exchange CAL, and so on) must be licensed organization-wide and therefore may be assigned to a user and/or a device.
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CALs Licensed Non-Organization-Wide
CALs that are not licensed organization-wide (for example, SQL Server CAL, Microsoft Dynamics CRM CAL, etc.) may be
assigned as either a Device CAL or a User CAL, in accordance with the Product Terms. Each Device CAL permits one device,
used by any user, to access instances of the server software on your licensed servers. Each User CAL permits one user, using
any device, to access instances of the server software on your licensed servers. You may use a combination of Device and
User CALs.
Server Products
When you license server products, you license a specific number of copies and you can use the software in accordance with
the Product Terms for the specific product.
For newly manufactured PCs, the best way to acquire that license is to have the original equipment manufacturer
(OEM) preinstall Windows on the PC.
If the OEM has not preinstalled Windows on the PC, then you can purchase a full Windows license through retail
full-packaged product (FPP).
If you discover that you have existing PCs that lack the necessary full license for a qualifying operating system, talk to your
Microsoft reseller about the Get Genuine Windows Agreement for Academic (GGWA-A). GGWA-A provides a simple, cost-
effective way for you to acquire full licenses for Windows. These licenses fulfill your requirement for a full qualifying
operating system. Once you have acquired the full operating system license, you are then eligible to license those PCs for
Windows 10 Education Upgrade through EES. Learn more about Genuine Windows.
Your entire institution, including all of its affiliates, departments, and school locations.
Your institution only, including all of its departments and school locations, but not including any affiliates.
Your institution plus named affiliates, departments, school locations, and/or clearly defined user groups.
A selected list of departments, school locations, and/or clearly defined user groups, if your institution is a school
without departments or school locations.
Note: Employees such as maintenance, grounds keeping, and cafeteria staff can be excluded from the faculty/staff FTE employee count if
they do not use institutional devices.
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For example, you have 2,000 full-time faculty, 3,000 part-time faculty, 1,000 full-time staff, and 1,000 part-time staff. The FTE
employee count is calculated as follows:
In this case, your Desktop Platform Product licenses would be based on 4,500 FTE employees.
Note: If you are outside the United States, the method for counting FTE employees may differ. Contact your local reseller for details.
BUY ORG-WIDE FACULTY/STAFF LICENSES FOR: GET NO-COST STUDENT LICENSES FOR:
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Microsoft Intune or Microsoft Enterprise Mobility
Microsoft Intune
Suite (EMS)
If you extend WAH rights, your institution accepts responsibility for communicating the terms and conditions to your faculty
and staff members. This includes keeping accurate records of licensed product use and distribution and ensuring that your
faculty and staff agree to the stated terms and conditions.
For your convenience, we have provided a Faculty/Staff Acceptance Form that you may want to have your users sign when
granting WAH rights to them.
Employees who do not use institutional devices, such as maintenance, grounds keeping, and cafeteria staff are excluded from
WAH rights if they were not included in the FTE employee count when placing your order.
*The school may incur some costs for obtaining and distributing the WAH media.
If you do not use this electronic software distribution service, you may distribute software to licensed users in the following
ways:
Purchase and distribute one copy of each applicable CD-ROM or disk set to each authorized user. You must purchase these
CDs or disk sets (known as “student media”) from your reseller in minimum quantities of five (5) per title up to the number of
licensed users. You cannot replicate media for Work at Home use.
Note: Most products, including Windows and Microsoft Office suites, require activation. For those products, you can use the option above
which use non-Volume Licensing media and activation keys. You CANNOT distribute Volume Licensing media and Volume License Keys
(VLKs) for products that require activation to users for WAH use. See a complete list of products that require activation.
Have users bring in their devices for manual installation by you at a central location that you control using
Volume Licensing media acquired from a Microsoft-approved fulfillment source.
Use a system of controlled short-term checkout of applicable Volume Licensing media (acquired from a
Microsoft-approved fulfillment source) solely for the purposes of individual user installation.
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Note: Though Microsoft may offer both WAH and HUP rights for a Product, you must choose either WAH or HUP rights for such Product;
you may not choose both.
Applications X* X*
Systems X*
Servers X*
*You cannot provide licensed product for the same title to your faculty and staff using both HUP and WAH.
Multi-Language Rights
During the term of the subscription, you are granted the right to run the licensed product in any available language. This
includes the right to run the Multi-Language version of Microsoft Office and its corresponding features, such as a global
interface and multi-language proofing tools.
Upgrade/Downgrade Rights
You are allowed to run any new versions of the licensed products included in your subscription coverage that are released
during the licensed term. Additionally, you can run any previous version of the licensed product in place of the current
version. These upgrade and downgrade rights also apply to the individual components of the licensed product.
DreamSpark Premium is also available for departments that teach Science, Technology, Engineering, or Math (STEM
Departments). DreamSpark Premium makes available additional premium design, development, and server tools software as
well as additional Microsoft Office applications and Windows client solely for instructional use inside the STEM Departments.
DreamSpark Premium is not available for use institution-wide and additional terms and restrictions apply that are found in
DreamSpark Premium use rights.
Software acquired through the DreamSpark Standard subscriptions may be used for instructional purposes only and may not
be used for commercial purposes or for institution’s production use.
Information about how to activate your free DreamSpark memberships will be included in your EES welcome letter, which
you will receive when your enrollment is processed. Get more information about DreamSpark.
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While we provide the complimentary membership to customers with an EES subscription, the DreamSpark Standard and
DreamSpark Premium membership is completely separate from the EES subscription. The software licenses provided through
the DreamSpark membership carry certain restrictions that EES subscription licenses do not. You can use DreamSpark
licensed product only for instructional and not-for-profit research purposes within your organization. You cannot use the
licensed product to run the infrastructure of your department or institution.
The Imagine Academy membership is available through the EES offering as a Services Subscription License (SSL). Rather than
counting FTE employees, the SSL can be acquired to license the entire institution or department. The Imagine Academy
membership has the same expiration date as the EES subscription under which it is licensed. When adding Imagine Academy
mid-term, the SSL is pro-rated to the month. Get more information about Microsoft Imagine Academy.
How to Buy
You can participate in the EES offering in two ways. The best contract option for your organization depends primarily on
whether you have five (5) or more FTE employees (Microsoft Open Value Subscription Agreement for Education Solutions
[OVS-ES] contract) or 1,000 or more FTE employees (Campus and School Agreement plus Enrollment for Education Solutions
[CASA+EES] contracts).
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OVS-ES CONTRACT OPTION CASA+EES CONTRACTS OPTION
(FOR ORGANIZATIONS WITH FIVE OR (FOR ORGANIZATIONS WITH 1,000 OR
MORE FTE EMPLOYEES) MORE FTE EMPLOYEES OR STUDENTS, OR 1,000 USERS
LICENSE FOR A PLATFORM ONLINE SERVICE)
If your organization has five (5) or more* FTE employees If your organization has 1,000 or more* FTE
you can subscribe to the EES offer through a Microsoft employees (or you are licensing at least one Platform
Authorized Education Partner by signing an electronic Online Service for at least 1,000 users), you can
agreement (e-Agreement) called the Microsoft Open instead subscribe to the EES offer through a
Value Subscription Agreement for Education Solutions Microsoft Licensing Solution Provider (LSP).
(OVS-ES). The agreement contains general terms,
*An FTE student count (if you include the Student
conditions, and definitions, and is used to provide
Option) of 1,000 or more also fulfills this minimum
contact information, define your organization, and
requirement. See The Student Option for more
enroll in the Student Option. This document also
information.
specifies the licensed period (one or three years) and
the total FTE count that you will cover in the first annual Working with your LSP, you will complete and sign
order. The OVS-ES agreement is designed for smaller the following documents:
academic customers to provide a simplified purchasing
Campus and School Agreement (CASA)
experience. The OVS-ES subscription offers comparable
benefits to the enrollment under the Campus and For organizations with 1,000 or more FTE employees,
School Agreement. The primary difference in the the EES is an enrollment under the Campus and
agreements is that Office 365 Education and Office 365 School Agreement. This agreement contains an
ProPlus are the only Online Services available through overview of the agreement and general terms and
OVS-ES. You can, however, order other Online Services conditions, plus details on such topics as distributing
through the Microsoft Online Subscription Program. software to licensed users and Work at Home rights.
The Campus and School Agreement has no
*An FTE student count (if you elect the Student Option) of
expiration date. After this agreement is in place, you
five or more also fulfills this minimum requirement. See
do not have to sign another one when renewing
The Student Option for more information.
your annual coverage. If your organization has a
Find an AEP in the United States or Canada, or refer to current Campus Enrollment or School Enrollment
your regional Microsoft Volume Licensing website for under a Campus and School Agreement, you do not
other regions. need to sign a new CASA; you only need to sign the
EES form, which will replace your previous Campus
Note: You will be an “Open Value Subscription” customer and
Enrollment or School Enrollment.
will be referred to and identified as such in communications to
you from Microsoft and in Microsoft tools to which you have Enrollment for Education Solutions
access.
The Enrollment for Education Solutions form
provides an overview of enrollment, includes
additional agreement terms and definitions, and is
used to provide contact information, define your
organization, and enroll in the Student Option. This
document also specifies the licensed period (one or
three years) and the total FTE count (for on-premises
products) that you will cover in the first annual order.
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Additional Orders
Whether you choose the one-year or three-year option, you can place licensed product orders with your reseller at any time
during the year after your initial order.
Note (CASA+EES Only): When you place an additional order for on-premises software through your LSP (CASA+EES contract option), you
will be charged a prorated price based on the number of months remaining in the annual term, with a minimum price of 50 percent of the
full annual per-product price. For instance, if you order a product at month three, you will pay for nine months (.75 x the annual per-product
price). If you order a product at month nine, you will pay for six months (.5 x the annual per-product price). Proration is not available under
the OVS-ES contract. Therefore, customers with the OVS-ES contract will be charged the full annual per-product price when placing an
additional order midterm.
When placing an additional order for Online Services through your LSP (CASA+EES contract option), you will be charged a
prorated price based on the number of months remaining in your EES term, with a minimum price of one month's
subscription.
Your institution can extend the temporary If you have a one-year subscription, your institution can extend the
licenses after your initial term for one temporary licenses after the first year for an additional one year at a
additional three-year term, after which you time (up to five times) or for one three-year term, after which you
must complete a new OVS-ES agreement. must complete a new EES.
With your extension order, you include an With your extension order, you include an updated FTE employee
updated FTE employee count, any changes count, any changes to your product selections, and a new FTE
to your product selections, and a new FTE student count (if you chose the Student Option on your EES).
student count (if you chose the Student
If you have a three-year subscription, your institution submits an
Option on your OVS-ES contract).
anniversary order at the end of year one and year two. At the end of
If you choose to extend the agreement, year three, you can extend your EES coverage for an additional one
the price level will be reset at the start of year at a time (up to three times) or once for an additional three-year
the extension term based on your term by submitting an extension order through your reseller before
organization-wide count at the time that the expiration of your initial EES subscription term. With your
the extension order is placed. Extension extension order, you can change orders to reflect a new FTE count,
orders are subject to the five FTE product selection, and/or new FTE student count (if you chose the
minimum. Student Option on your EES). Extension orders are subject to the
same EES minimum requirements as your initial EES.
Renewing Your Coverage
If you choose to extend the enrollment, the price level will be reset at
If you have already extended your
the start of the extension term based on your organization-wide
coverage for one three-year term, or you
count at the time that the extension order is placed.
want to add coverage for only one year
(instead of using the three-year extension), Renewing Your Coverage
you can do so by submitting a new OVS-
If you have reached the maximum number of EES extensions and you
ES agreement through your reseller.
want to continue your coverage, you can do so by submitting a new
one-year or three-year enrollment.
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Discontinuing Your Coverage
If you choose not to extend or renew your EES subscription, you have the following options at the end of your licensed
period:
If you had three years or more of coverage, you can purchase perpetual licenses for the products and quantities you want to
continue using by acquiring discounted “buy-out” licenses offered under the agreement.
You can purchase perpetual licenses for your on-premises software through the Buy-out Option only for the
product(s) covered under your EES enrollment or OVS-ES agreement.
The Buy-out Option is not available for products licensed under the Student Option or for Online Services.
Devices that were not covered by the subscription cannot be included. For example, if the corresponding
subscription is limited to a particular department, perpetual licenses cannot be purchased through the Buy-out
Option for devices outside of that department.
You can only exercise the Buy-out Option prior to the expiration of your subscription term.
For products licensed organization-wide, the buy-out quantity shall be at least equal to the organization-wide
count, but shall not exceed the total quantity of devices covered by EES on the date of the buy-out order. For
example, during the subscription term, if you have ordered licenses for 1,000 FTEs and have run software on 1,100
devices, during the buy-out, you must purchase at least 1,000 but no more than 1,100 perpetual licenses per
applicable product through the Buy-out Option.
For additional products that you have licensed non-organization wide, you must acquire perpetual licenses in the
lowest total quantity of copies ordered during any of the three 12-month periods immediately preceding expiration
of the enrollment or agreement.
If you have fewer than three years of EES coverage and want to migrate to perpetual licenses, you can acquire the
licenses you need through the Microsoft Volume Licensing Open for Academic, Microsoft Products and Services
Agreement, or Select Plus for Academic agreements.
Note: When buying-out Windows 10 Education Upgrade licenses, you have the right to the Windows Enterprise edition current Long Term
Service Branch (LTSB). See Windows 10 Licensing Guide for more details.
If you do not submit an extension order (after a one-year term) or anniversary order (during a three-year term), and do not
sign a new EES or OVS-ES, or exercise the Buy-out Option, you are required to remove all products from every device, and
your institution must revert to using the product that you had licenses for prior to the start of your EES coverage.
3. Choose a combination.
For example, you want an additional 12 months of EES coverage for Windows 10 Education Upgrade, perpetual licenses for
Visual Studio, and you no longer want to use any of the other products covered under your current enrollment. To obtain
this, you can submit a new order for Windows upgrade, purchase perpetual licenses for Visual Studio using the Buy-out
Option, and remove the remaining products from all devices.
Upon expiration or termination of your online service subscription, you may contact Microsoft and tell whether to do one of
the following with your data:
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If you indicate (1), you will not be able to extract the customer data from your account. If you do not indicate (1) or (2), we
will retain the customer data in accordance with (2).
Following the expiration of the retention period, we will disable your account and then delete your customer data. Cached or
back-up copies will be purged within 30 days of the end of the retention period.
The online service may not support retention or extraction of software provided by you to run in the online service.
Note: You will be referred to and identified as an “Open Value Subscription” (OVS-ES Option) or “Campus” (CASA+EES Option) customer in
all communications from Microsoft.) The acceptance letter will include the effective start and end dates of your licensed period, confirmation
of your distributor and reseller, and the promotion code for activating your complimentary DreamSpark membership.
With your acceptance letter, you will also receive your Open Value Subscription for Education Solutions Agreement Number
(OVS-ES Option) or your Campus and School Agreement and Enrollment for Education Solutions numbers (CASA+EES
Option). These numbers are very important because they are required to place orders for CDs with your reseller. You must
place all CD orders with the reseller listed on your acceptance letter. If you want to change your reseller, see Changing Your
Reseller in this guide.
Once an order has been processed, you will receive a letter confirming your order with details such as products ordered and
agreement details in a summary table, and Microsoft will publish order confirmation information to the Microsoft Volume
Licensing Service Center (VLSC). The VLSC is the single location for Microsoft Volume Licensing customers to view their
licensing information, download licensed software, find the appropriate product keys, and view a Software Assurance
summary. In the VLSC, customers can also view or manage Microsoft Subscriptions, including MSDN Subscriptions, TechNet
Subscriptions, and Expression Subscriptions from the VLSC.
Note: When you access tools such as VLSC, your EES information will be listed under the “Open Value Subscription” agreement (OVS-ES
Option) or “Campus” agreement (CASA+EES Option).
When you accept your EES subscription order, the contact you identified will have access to the VLSC. Your order
confirmation will also include any required Volume License Product Keys, part numbers for your licensed products, product
descriptions, and quantities for the products you have ordered.
Physical Media
You can order physical media for your licensed software through your reseller. Your reseller sets the cost of physical media.
If you enrolled for 1,000 or more FTE employees through a LSP (CASA+EES Option) and chose to receive physical media for
your licensed software, media kits are customized according to the languages specified on the EES media form. Media is sent
at no charge only for the licensed products ordered. The Welcome Kit and Update Kits are automatically provided to the
contacts specified on the EES. Use the Product Fulfillment User’s Guide website to help you manage the media kit. You can
access these site features from the VLSC. You can also download the products from VLSC or order additional media via your
designated LSP.
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Note: Customers choosing the three-year subscription option will receive a Welcome Kit at the beginning of the first year only. Likewise,
customers with a one-year subscription will not receive a new Welcome Kit when they extend their subscription using an annual extension
order. You can order additional Welcome Kits through your reseller. You will continue to receive media for product updates and upgrades
throughout your licensed term through your Update Subscription.
Some products, such as Windows and Microsoft Office include Microsoft Product Activation technology. In order to install
these products, you will need to enter a Volume License Product Key. See Activating Your Products below for details on
finding and using your keys.
Note: Microsoft Learning Essentials is only available by downloading from the VLSC.
Note: You may not provide unsecured access to your KMS machines over an uncontrolled network such as the Internet. Microsoft may
prevent further activations, deactivate, or otherwise block the key from activation or validation in the case of unauthorized use or disclosure
of MAK or KMS keys. Refer to the “PROPER USE OF KMS” and “UNAUTHORIZED USE OF MAK OR KMS KEYS” sections in the Product Terms
for specifics.
Online Services
The activation process for online services depends on the online service and the agreement type under which those online
services are purchased.
How to activate your Online Services purchased through EES Agreement (CASA+EES Only):
You must first activate a service before you can use it. You can activate the service by using the link provided in your
Activation email. Please make sure to choose the right option:
1. Sign In: If you have used Microsoft Online Services before and know your Microsoft Online Services ID, choose this
option if you wish to retain your previous settings.
2. Sign Up: If you haven’t used Microsoft Online Services before, select Sign Up.
How to activate your Online Services purchased through OVS-ES Agreement (OVS-ES Only):
1. Please obtain your Product Key from VLSC. The Online Service Activation (OSA) Keys can be found at either of the
following locations from the VLSC home page:
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Download & Keys > find the Product/Service name > click Key
Licenses > Relationship Summary > Click the License Number > Product Key
If you are already an Office 365 customer, choose the Sign In option to apply your product key to your existing account. If
you have not used Office 365, get started with Office 365 at www.office.com/setup/365.
1. Load the licensed product on a secured site and have eligible faculty and staff download the licensed product to
covered institution devices that they manage.
2. Have faculty and staff bring the licensed devices that they manage to a central location designated by the university
and download from the campus network or CDs.
3. Set up a library checkout system for CDs for faculty and staff.
4. Replicate CDs for faculty and staff. (See Replication Rights below.)
5. Purchase individual CDs to distribute to your faculty and staff. You can obtain CD pricing information from your
reseller.
For information on distributing media to faculty and staff members for Work at Home use, see the Special Use Rights section
of this guide.
Replication Rights
Your EES subscription allows you to acquire the quantity of media necessary to distribute the licensed product to your users
for installation on covered institution devices. This includes the right to replicate media acquired from a Microsoft-approved
fulfillment source. All such copies must be true and complete copies (including copyright and trademark notices).
You do not have the right to replicate media for the Student Option or WAH use. For information on acquiring and
distributing media to students under the Student Option and teachers and staff under WAH rights, see the Student Option
and Use Rights sections of this guide.
Authorized Replicator
We recommend that you contact a Microsoft Authorized Replicator for assistance. The following Microsoft Authorized
Replicator can assist you with CD replication:
If you need help using the VLSC, please contact the Support Center at 1-866-230-0560 or vlserva@microsoft.com
(United States and Canada only). Worldwide VLSC Support Center contact information is available on the VLSC site.
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Education Server Platform Licensing Option
If you are purchasing through the CASA+EES option, you have an additional option that simplifies server licensing. When you
license one or more of the CAL Products listed in the table below organization-wide for all your faculty, staff, and students,
and you license the corresponding Server Platform Product(s), you may run unlimited instances of the corresponding Server
Products. This option requires licensing a minimum of 1,000 FTE employees and 1,000 FTE students.
Server Platform Products licensed under this licensing option may only be used by your licensed faculty, staff and students
and by licensed external users using the Server Platform Products for the benefit of your institution.
Core CAL Suite Core Server Platform Windows Server (all editions)
Academic Microsoft SharePoint Server (all editions)
Microsoft Exchange Server (all editions)
Microsoft Skype for Business Server (all editions)
Windows Server External Connector
Enterprise CAL Suite Enterprise Server Platform Microsoft System Center Datacenter
Academic Windows RMS External Connector
Note: The products listed may be replaced from time to time by successor products.
One Desktop Platform Product for an organization-wide FTE student count of five (5) or more, or
One Platform Online Service for all students in your defined organization on a 1:1 basis (five students minimum).
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Calculating FTE Students
Use the following formula to calculate the number of FTE students in the participating organization:
Notes:
If you are outside the United States, the method for counting FTE students may differ. Contact your local reseller for details.
The Student FTE calculation is used for licensing desktop software products and CALs organization-wide for use of the licensed
products on a personally owned device or an institution-owned device assigned to the student’s exclusive use. It is not used for
licensing Online Services. Online Services are licensed per user on a 1:1 basis.
Like with the faculty/staff subscription, you can define your “organization” for purposes of the Student Option as students
within:
Your entire institution, including all of its affiliates, departments, and school locations
Your institution only, including all of its departments and school locations, but not including any affiliates
Your institution plus named affiliates, departments, school locations, and/or clearly defined user groups
A selected list of departments, school locations, and/or clearly defined user groups if your institution is a school
without departments or school locations
As with your faculty and staff FTE employees, EES offers the convenience of licensing Student Option products based on the
number of FTE students in the organization. All Desktop Platform Products licensed through Student Option require
organization-wide coverage. EES offers you access to the most recent releases of the EES Desktop Platform Products* for
students. The EES Desktop Platform Products are as follows:
*The products listed can be replaced by successor products, which in turn will also be considered Desktop Platform Products.
**Individual CAL Suite components must be ordered organization-wide but are not Desktop Platform Products.
You can select individual EES Desktop Platform Products to license organization-wide for students, or you can license an EES
Education Desktop platform suite, which combines your Windows 10 Education Upgrade, Microsoft Office, and CAL Suite
licenses into one convenient SKU at a price that offers savings when compared to the cost of licensing those products
individually.
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EDUCATION DESKTOP WITH CORE CAL SUITE EDUCATION DESKTOP WITH ENTERPRISE CAL SUITE
Microsoft Office Professional Plus and Office for Mac Microsoft Office Professional Plus and Office for Mac
Note: You cannot substitute Office 365 ProPlus Subscription for Microsoft Office Professional Plus and Office for Mac in the desktop suites.
Price Levels
Tiered pricing is available for Desktop Platform Products ordered under the CASA+EES contract option. These levels are as
follows:
1,000 A
3,000 B
10,000 C
25,000 D
Notes:
There is a single price level under the OVS-ES contract option, which is equivalent to CASA+EES Level A.
A broad selection of additional products is available under the Student Option. They provide the same License & Software
Assurance coverage as Desktop Platform Products. All additional products licensed through the Student Option (at student
pricing) must be licensed for the organization-wide Student FTE count. Please see the Product Terms for a list of products
available through the Student Option (denoted by an “ST” in the product table).
Note: Additional products available at faculty/staff pricing (for example, those products that are not available at student pricing) can also be
licensed for students in any quantity and at the published price. Please refer to the Product Terms for a list of additional products.
BUY ORG-WIDE FACULTY/STAFF LICENSES FOR: GET FREE STUDENT LICENSES FOR:
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2. Paid Online Services
If you want to license students for Online Services but are not eligible to receive the student use benefit, you have
the following options:
OVS-ES Contract Option: Complete an OVS-ES e-agreement specifically for students. This is separate from your
OVS-ES e-agreement for faculty and staff.
Note: You may include your student and faculty/staff on a single OVS-ES agreement if you order the same Desktop Platform
Products for students and faculty/staff.
CASA+EES Contract Option: Include Student Option on the same enrollment as your faculty and staff.
Note: You may qualify for the CASA+EES contract option with either a faculty/staff FTE employee minimum count of 1,000 or an FTE student
minimum count of 1,000. You may not combine your faculty/staff and student counts to meet this minimum requirement.
If you choose not to take advantage of the free electronic software distribution service, you may distribute software to
licensed users in the following ways:
Purchase and distribute one copy of each applicable CD-ROM or disk set to each authorized user. You must purchase these
CDs or disk sets (known as “student media”) from your reseller in minimum quantities of five (5) per title up to the number of
licensed users. You cannot replicate media for Work at Home use. For a list of products for which CDs or disk sets are
currently available, please contact your reseller.
Note: Most products, including Windows desktop operating system and Microsoft Office, require activation. For those products, you can use
the option above, which use non-Volume Licensing media and activation keys. You may not distribute Volume Licensing media and Volume
License Keys (VLKs) for products that require activation to Student users or for WAH use.
1. Have users bring in their devices for manual installation by you at a central location that you control using
Volume Licensing media acquired from a Microsoft-approved fulfillment source.
2. Use a system of controlled short-term checkout of applicable Volume Licensing media (acquired from a
Microsoft-approved fulfillment source) solely for the purposes of individual user installation.
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licensed product (unless the student has graduated). Your institution is responsible for communicating the appropriate use
rights to students when distributing the licensed product.
Guidelines for facilitating compliance are outlined in the EES contracts’ subscription terms and conditions. Provided that your
institution follows these guidelines, you will not be held responsible for students’ failure to remove the licensed product.
On graduation, students licensed under the Student Option can be granted perpetual use rights for the current version of the
licensed products as of graduation. “Graduate” means a student has completed (i) a grade or a level in a school or an
educational institution that qualifies the student for enrollment into college or university, or (ii) a diploma or degree from
college or university. To transfer perpetual use rights, you must provide each graduate with a license agreement and must
secure from the graduate his or her acceptance of the terms of the license agreement. On accepting the license agreement,
the graduate’s right to run the products identified in the license confirmation becomes perpetual. These rights do not apply to
access licenses, including CALs, or to Online Services.
1. By electronic means, provided that your method is adequately licensed and incorporates access control and
security measures designed to prevent modification of the Software Updates and prevent access by the public.
2. By physical means, provided that you acquire authorized copies on fixed media from a Microsoft-approved
fulfillment source.
Note: You cannot replicate the Software Updates onto CDs or other media for distribution to students.
Additional terms and limitations apply to the redistribution of Software Updates. For complete details, refer to your Campus
and School Agreement or OVS-ES Agreement.
Additional Resources
Locating an Authorized Education Partner (AEP)
To find an AEP, visit
www.microsoft.com/en-us/education/buy-license/overview-of-how-to-buy/default.aspx
Software Assurance
Learn more about the Software Assurance benefits you receive as an EES customer in
download.microsoft.com/download/0/0/3/0039F316-45CF-4083-AA6E-
C35DA9D25C1B/SA_Customer_Academic_Benefits_Chart.pdf (PDF, 1.97 MB).
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Microsoft Volume Licensing Service Center (VLSC)
Track licenses, access Volume License Keys, download software, and administer Software Assurance benefits at
www.microsoft.com/licensing/servicecenter.
Microsoft DreamSpark
Find information about the DreamSpark program at www.dreamspark.com.
TechNet
You can find a wealth of how-to details on evaluating, deploying, maintaining, and supporting Microsoft technology at
technet.microsoft.com/.
Volume Licensing for Education Customers
For a complete list of licensing options for education customers, visit our website at www.microsoft.com/licensing/licensing-
options/for-industries.aspx#tab=2 or contact a reseller.
Microsoft Online Subscription Program
Learn about Online Services, including Office 365, and start a trial subscription at www.microsoft.com/cloud/.
Microsoft Imagine Academy
Find out more about the opportunities for students, faculty, and staff through the Microsoft Imagine Academy at
www.microsoft.com/en-us/education/imagine-academy/default.aspx.
Glossary
Academic Edition (AE)
Microsoft products available for purchase by Qualified Education Users.
Buy-Out Option
Option in EES by which customers can stop running products on a subscription basis on expiration of the enrollment and
purchase perpetual licenses for products they want to continue using.
CAL (Client Access License)
License permitting the user to access a Microsoft server.
Deploy
Install and use the licensed products as permitted in a license agreement.
Downgrade
Any version of a licensed product that was released prior to the most recent version (for example, Word 2010 is a downgrade
of Word 2016).
DreamSpark
Online subscription providing labs with the latest Microsoft developer, design, and server tools to support personal or in-
class learning for your students and educators.
Fulfillment
Process by which media is obtained.
EES
The new subscription licensing offering from Microsoft available to qualified education customers with as few as five FTE.
Customers with five or more FTE can acquire the EES subscription through an AEP by signing the OVS-ES agreement.
Customers with 1,000 or more FTE can acquire the EES subscription through a LSP by signing the CASA+EES contracts.
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Full-time Equivalent (FTE)
Calculation of the population size that equates a combination of full- and part-time faculty/staff or students to the equivalent
number of full-time employees or students.
Licensing Solution Provider (LSP)
Reseller who is qualified to sell licenses through Microsoft Select Plus, Microsoft Products and Services Agreement, Enterprise
Agreement, CASA+EES, or other Microsoft Volume Licensing agreement.
Media
Storage device (typically CD-ROM) that contains the files needed to install a software product.
Microsoft account
"Microsoft account" is the new name for what used to be called a "Windows Live ID." Your Microsoft account is the
combination of an email address and a password that you use to sign in to services like VLSC, Outlook.com, OneDrive,
Windows Phone, or Xbox LIVE.
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Student Option
Option in EES by which an institution can license its students for use of a selection of licensed products on a personally
owned or leased device or an institution-owned or leased device designated for a student’s exclusive use.
Subscription Licensing
Licensing agreements that grant the rights to use licensed products for a specified period of time (temporary licenses).
Temporary License
License granting the rights to run a software product for a limited period.
Update Subscription
Subscription service through which EES customers automatically receive CDs for new versions of the products included in the
Welcome CD Kit and new products.
Upgrade
A more recent version of a product (for example, Windows 10 is an upgrade of Windows 8.1).
User
The institution and the faculty, staff, and students of the institution or institutions that are designated on the OVS-ES
Agreement or EES enrollment form under the CASA agreement to run the licensed product. Users must also be Qualified
Education Users (see above).
Volume Licensing Service Center (VLSC)
Self-service tool where customers can access and manage their Microsoft software and services licenses, Software Assurance
benefits, subscriptions, and product downloads.
Work at Home Rights
Set of limited rights that academic institutions can offer to their faculty/staff granting permission to use certain Microsoft
products on a personally owned or leased device for work-related purposes only.
This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.
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