Chapter 1
Chapter 1
Chapter 1
INTRODUCTION
General Introduction:
Work-Life Balance does not mean an equal balance but trying to schedule
an appropriate number of hours for each of the various work and personal activities.
Work- Life Balance is usually unrewarding and unrealistic task.
Work life balance policies can encompass child care provisions such as
workplace nurseries, leave of absence to care for dependence, career breaks, post
maternity leave, job sharing opportunities and home working. More balanced work life
and family lives can benefit both employees and the company through increased
creativity, morale and effectiveness and reduced turnover. The best individual work-life
balance will vary over time, often on a daily basis. The right balance for today will
probably be different for tomorrow. The right balances for an individual is different
when he/ she is single, will be different when he/she marries, or if he/she have children;
when he/she start a new career versus when he/she are nearing retirement.
There is no perfect wok life balancing programs it depends from individuals, all
balance should be striving for betterment and increase in efficiency in work life and
personal life. The best work-life balance is different for each of an individual because
all have different priorities and different commitments. Companies in IT sector
give their employees different wok life balancing programs to de-stress them from
their work life and increase the efficiency of the work.
The main cause of imbalance in our lives is the disparity between our work and
personal life. There is a sense of inflated competition and everyone wants to beat the
other and be the best. The ' best', however, is never achieved because someone else is
always perceived as better. Lifestyle stress is also brought about by an attitude of risk-
taking, especially where it concerns health. People tend to think their health is infallible
and pay the price.
Increased tea or coffee intake, a constant desire to appear busy, which means
longer than average hours spent at work or, conversely, detachment from work
altogether, are some indications. A stressed individual may also manifest the external
symptoms of stress such as self isolation, unexplained bouts of anger or irritation at
trivial matters and depression or negative thinking.
The lack of a proper sleep wake schedule is one of the biggest causes of health
problems of our times and an effort should be made to follow the dictum of ' early to bed,
early to rise', as closely as possible. The corporate world tends to compromise on this in
the pursuit of a higher paycheck. The best time to wake in the morning is as near to
sunrise as possible, and to sleep is four hours after sunset. The optimum sleep
requirement is six hours of undisturbed sleep, give or take an hour.
The second most important priority in a person's life should be his meals. People
are either too complacent about their health or tend to be overzealous. Both attitudes are
harmful. Moderate exercise should be a part of our lives. Ideally, all of us should follow
the 'rule of 4'; four times a week, four km in 40 minutes is the ideal amount of exercise.
Along with proper sleep, diet and exercise, every individual must incorporate ways of
relaxing using methods that range from physical exercise, deep breathing and meditation,
to indulging in hobbies, social service activities and spending quality time with family.
Quality time alone, that offers room for introspection is also something one
should keep aside 10 minutes to half an hour every day. If despite all these measures
stress cannot be negated, professional help should be sought.
History:
The expression was first used in the late 1970s to describe the balance between an
individual's work and personal life. In the United States, this phrase was first used in
1986.
Over the past twenty-five years, there has been a substantial increase in work
which is felt to be due, in part, by information technology and by an intense, competitive
work environment. Long-term loyalty and a "sense of corporate community" have been
eroded by a performance culture that expects more and more from their employees yet
offers little security in return.
Many experts predicted that technology would eliminate most household chores
and provide people with much more time to enjoy leisure activities; but many ignore this
option, encouraged by prevailing consumerist culture and a political agenda that has
"elevated the work ethic to unprecedented heights and thereby reinforced the low value
and worth attached to parenting".
Many Americans are experiencing burnout due to overwork and increased stress.
This condition is seen in nearly all occupations from blue collar workers to upper
management. Over the past decade, rises in workplace violence, an increase in levels of
absenteeism as well as rising workers’ compensation claims are all evidence of an
unhealthy work life balance.
Employee assistance professionals say there are many causes for this situation
ranging from personal ambition and the pressure of family obligations to the accelerating
pace of technology.. According to a recent study for the Center for Work-Life Policy, 1.7
million people consider their jobs and their work hours excessive because of
globalization.
These difficult and exhausting conditions are having adverse effects. According to
the study, 50% of top corporate executives are leaving their current positions. Although
64% of workers feel that their work pressures are "self-inflicted", they state that it is
taking a toll on them. The study shows that 70% of US respondents and 81% of global
respondents say their jobs are affecting their health. Between 46% and 59% of workers
feel that stress is affecting their interpersonal and sexual relationships. Additionally, men
feel that there is a certain stigma associated with saying "I can't do this".
Work life balancing means the harmonious and holistic integration of work
and non work, so that both men and women can achieve their potential across the
domains in which they play out their role.
Work-Life Balance does not mean an equal balance but trying to schedule
an appropriate number of hours for each of the various work and personal activities.
Work- Life Balance is usually unrewarding and unrealistic task.
The typical employee in the 1960s or 1970s showed up at the workplace Monday
to Friday and did his or her job in 8-9 hours chunks of time. The work place and
hours were clearly specified. But the scenario is changing today. Employees are
increasingly complaining that line between work and non work time has become
blurred, creating personal conflicts and stress.
Job Stress
Sources of stress
A. Organization stressors:
a. Task Demands
Task demands are factors related to person’s job. They include the design of
the individual’s job, working conditions and the physical work layout. The
more interdependence between a person’s tasks and the tasks of others, more potential
stress there is. Jobs where temperatures, noise, or other working conditions are
dangerous or undesirable can increase anxiety. Security is another task demand that can
cause stress. If job security is threatened stress can increase dramatically.
The final task demand stressor is overload. Overload occurs when a person
simply has more work to do than he or she can handle. The overload can be either
quantitative
(the individual has too many tasks to perform or too little time in which to perform
them) or qualitative (the person may believe that she or he lacks the ability to do the
job). Low task demand can result in boredom and apathy just as overload can
cause tension and anxiety.
b. Organization’s Life-cycle
Organization like human beings passes through a life cycle. The life cycle of an
organization comprises eight stages: birth, growth, policy, procedure, theory,
religion, ritual and last rites. In this cycle, the organization is born and then has
its growth. Policies are developed to guide decisions and these are carried out through
procedures. These procedures are refined and made more efficient with theories about
efficiency. In time, organization may develop characteristics of a religion, it may
worship the way it does things. Performance is by ritual; things are done by habit
without questioning. The death and last rites of the organization will ordinarily follow.
Each stage of the life cycle poses its own challenges and problems. While the early stages
are exciting, the latter ones create anxiety and tension.
c. Role demand
Role demands include role conflict, role ambiguity, role erosion, and
role overload. Role conflict occurs when an individual receives competing and
conflicting expectations from others. Role ambiguity results from having unclear
expectations. Role erosion arises when the functions of one incumbent are performed by
someone else. Role overload occurs when there are too many expectations than one is
able to fulfill. All these role demands are stressors.
d. Organization structure
Organization structure defines the level of differentiation, the degree of rules
and regulations, and where decisions are made. Excessive rules and lack of
participation in decision that affect employees are examples of structural variables that
might be potential stressors.
e. Organizational leadership
It represents the managerial style of the organization’s senior executives.
Some chief executive officers create a culture characterized by tension, fear and
anxiety. They establish unrealistic pressures to perform in the short run, impose
excessively tight controls, and routinely fire employees who fail to measure up.
f. Inter-personal Demands
Conflicting personalities and behaviors may cause stress. Conflict can occur
when two or more people must work together even though their personalities,
attitudes and behaviors differ. For instance, a smoker and a non-smoker who are
assigned adjacent work places obviously experience stress. Similarly, a person with
an internal locus of control that is who always wants to control how things turn
out might get frustrated working with an external person who likes to wait and just let
things happen.
B. Group Stressors
Group stressors can be categorized into four as explained below
4. Sexual Harassment:
Sexual harassment may be understood as unwanted contact or communication
of a sexual nature, usually against women. Sexual harassment is increasingly
becoming a source of stress in many of to day' s workplaces. The stressful
effects of sexual harassment stem primarily from two reasons: (1) the direct affront to
the victim' s personal dignity; and (2) the harasser' s interference with the victim' s
capacity to do the job.
C. Individual Stressors
Among individual factors contributing to stress are personality, life and
career changes and life trauma. In respect of personality the distinction between
Type A and Type B behavior patterns become relevant. The Type A personality is
one for which stressful behavior patterns such as the following are common place.
Type A personalities are more stress prone:
Always moves, walks and eats rapidly.
Feels impatient with the pace of things, hurries others, and dislikes waiting.
Does several things at once.
Feels guilty when relaxing.
Tries to schedule more and more in less and less time.
Uses nervous gestures such as clenched fist, banging the hand on the table.
Does not have time to enjoy life.
Life change can also be stress producing. Life changes may be slow (like
getting older) or sudden (like the death of a spouse). These changes have dramatic
effect on people. Sudden changes are highly stressful.
Life trauma can be highly stressful. A life trauma is any upheaval in an
individual' s life that alters his or her attitudes, emotions or behaviors. Major life
traumas that may cause -stress include marital problems, family difficulties, and health
problems.
Career changes may also be stressful. Being suddenly thrust into a new job
with new responsibilities can be very stressful. Under promotion or over promotion
can also be stressful.
Environmental Factors
Individual Differences
Early Retirement
Retirement is a reward for a lifetime of social contribution. It is a time for
leisure, individualism, self-fulfillment and any plans an individual may have been
setting aside. With increasing life expectancies, many people reach retirement and
realize that a significant amount of their lives still lies ahead. Understanding that
retirement will usher in many changes in an individuals life, both positive and
negative, can help make the adjustment.
As a result of a 1986 Amendments to age Discrimination in Employment
act (ADEA) most employees cannot be forced to retire at any age. As a result
employers have had to develop different policies to comply with these regulations.
1. Health: One of the strongest predictors for the timing of retirement is health.
People in poor health are likely to retire earlier than people in good health. Very few
people become ill simply because they retire. In fact, retirement itself has little
direct effect on overall health.
2. Age: The most common retirement age is 60 for both men and women. Although
more than half of all people in the paid workforce retire before age 65, others
continue to work past the typical retirement age. Mandatory retirement ages also have
an influence.
3. Children at home: People who have children at home are less likely to retire than
those whose children are on their own.
4. Pension programs or other retirement resources: The availability of financial
support during retirement influences both standard and early retirements. People who
depend on Social Security for retirement income typically retire later than those who
have additional sources of retirement income.
5. Work characteristics: People who are self-employed or highly committed to their
work typically retire later than those who work for others and are less committed
to their jobs. Ill health and a good pension program are significant pushes toward
retirement for people who find gratification in their work. Those in low-level repetitive
jobs are likely to retire as soon as they' re eligible to receive a pension. Sometimes,
people retire from a regular or lifelong occupation and take a bridge job a new type of
job, often part-time, in a completely different line of work.
6. Culture: How retirement is typically perceived in your culture may affect your
perception of it as well.
Retirement phases
Retirement often occurs in phases.
• Pre-retirement: Preparing for retirement, whether it' s months or years down
the road or in the near future.
• Honeymoon: Immediately after you retire, one may go through a sense of
euphoria that' s partly the result of the new found freedom. It can be a busy
period, filled with many hobbies and activities.
• Disenchantment: Life may begin to slow down. An emotional let down or
depression may occur.
• Reorientation: They may explore new avenues of involvement with loved
ones, friends or the community. During this phase, the retired might offer
your services to others through volunteer organizations.
• Stability: The individual might feel a sense of mastery of the retirement role.
• Termination: The individual may experience this phase if you become
disabled or you decide to return to full-time work.
Operational Definition:
1. Work Life Balance: Work Life Balance does not mean an equal balance but
trying to schedule an appropriate number of hours for each of the various work and
personal activities.
2. Work life: Work is defined as paid employment. Work life is the work place where
employees work.
3. Job stress: Stress is defined as an adaptive response to an external situation that
response to an external situation that results in physical, psychological, and /or
behavioural deviations for organizational participants.
4. Eustress: Eustress is the term used for positive stress. Eustress is viewed as
motivator since in its absence the individual lacks that “edge” necessary for the peak
performance.
5. Early Retirement: Early retirement gives people an opportunity to get away from
long-term job. Employees working for same may wish to use his/her talents in other
areas.
6. IT Professionals: IT Professionals is person who has skills and knowledge in the
field of information technology, who is paid for his services.
7. IT Sectors: IT sector is a part or division, of a national economy where the main
job is related to information technology
8. Stratified random sampling: The population can be segregated into several
mutually exclusive sub populations, or strata. The process by which the sample is
constrained to include elements from each of the segments is called stratified
sampling.
9. Exploratory studies: Exploration useful when the researcher lack a clear idea of the
problems they will meet during the study. Exploratory studies that are carried out with
the objective of discovering “future research task”. The immediate purpose of
exploration is usually to develop question for further research.
10. Qualitative techniques: An exploratory study relies more heavily on qualitative
techniques.
11. Sampling Frame: The sampling frame is closely related to population. It is the
list of elements from which the sample is actually drawn. It is a complete and correct
list of population members only.