Handbook Vietnam 2018 en

The Food and Beverage Market
Entry Handbook: Vietnam
a practical guide to the market in Vietnam for European

agri-food products
Prepared by:
April 2018
Agriculture
and Rural
Development
EUROPEAN COMMISSION
Consumers, Health, Agriculture and Food Executive Agency
Promotion of Agricultural Products Unit
E-mail: Chafea-agri-events@ec.europa.eu
3|Page Tastes of Europe Vietnam–Market Entry Handbook
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TABLE OF CONTENTS
TABLE OF CONTENTS ............................................................................................. 4

LIST OF FIGURES .................................................................................................. 7
LIST OF TABLES .................................................................................................... 9
I. THE FOOD AND BEVERAGE MARKET ENTRY HANDBOOK: VIETNAM .................. 10
i. How to use this handbook ....................................................................... 10
1.1 Key economic figures “at a glance” ........................................................ 13
1.2 Food trade statistics, specifically showing opportunities and existing or likely
competitors to EU food exports ................................................................... 15
1.3 General information on distribution and logistics infrastructure .................. 16
2. THE VIETNAMESE FOOD AND BEVERAGE MARKET .............................................. 17
2.1 Market Size and Share ......................................................................... 17
The EU-Vietnam Free Trade Agreement.............................................. 19
2.2 Growth Drivers and Trends ................................................................... 21
2.3 Market Access and Entry ....................................................................... 23
Market Entry................................................................................... 23
..................................................................................................... 23
Distribution Channels ....................................................................... 23
Retail Channels ............................................................................... 25
2.4 Key Markets by Geography ................................................................... 26
2.5 Customs, SPS Requirements and Labelling .............................................. 27
Customs Procedures ........................................................................ 27
SPS Requirements in Vietnam ........................................................... 29
Labelling ........................................................................................ 33
Other specific labelling requirements ................................................. 33
Packaging ...................................................................................... 34
2.6 The Status of Geographical Indications (GIs) and Intellectual Property (IP)
Protection ................................................................................................ 35
Geographical Indications (GIs) .......................................................... 35
3. MARKET SNAPSHOTS FOR SELECTED PRODUCTS ................................................ 39
3.1 Wine .................................................................................................. 41
Consumption .................................................................................. 41
Offer.............................................................................................. 43
Distribution .................................................................................... 52
3.2 Spirits ................................................................................................ 54
Consumption .................................................................................. 54
Offer.............................................................................................. 56
Distribution .................................................................................... 60
3.3 Beer ................................................................................................... 61

Consumption .................................................................................. 61
Offer.............................................................................................. 63
Distribution .................................................................................... 68
3.4 Fresh and Processed Meat ..................................................................... 71
Consumption .................................................................................. 71
Offer.............................................................................................. 73
3.5 Olive Oil ............................................................................................. 82
Consumption .................................................................................. 82
Offer.............................................................................................. 83
Distribution .................................................................................... 87
3.6 Fresh Fruits and Vegetables .................................................................. 88
Consumption .................................................................................. 88
Offer.............................................................................................. 90
Exports .......................................................................................... 92
Distribution .................................................................................... 94
3.7 Processed Fruits and Vegetables ............................................................ 96
Consumption .................................................................................. 96
Offer.............................................................................................. 97
Distribution .................................................................................. 100
3.8 Dairy Products ................................................................................... 101
Consumption ................................................................................ 101
Offer............................................................................................ 103
Distribution .................................................................................. 110
3.9 Processed Cereals .............................................................................. 113
Consumption ................................................................................ 113
Offer............................................................................................ 115
Distribution .................................................................................. 119
3.10 Bread, Pastry, Cakes, Biscuits and other bakery products ..................... 121
Consumption ................................................................................ 121
Offer............................................................................................ 123
Distribution .................................................................................. 127
3.11 Chocolate and derived products and Confectionery ............................... 129
Consumption ................................................................................ 129
Offer............................................................................................ 131
Distribution .................................................................................. 136
3.12 Honey ............................................................................................ 138
Consumption ................................................................................ 138
Offer............................................................................................ 139
Distribution .................................................................................. 143
3.13 Gum Resin and Plant Extracts ............................................................ 145
Consumption ................................................................................ 145
Offer............................................................................................ 146
Distribution .................................................................................. 151
3.14 Cotton and Live Plants ...................................................................... 153
Consumption ................................................................................ 153
Offer............................................................................................ 155
Distribution .................................................................................. 161
4. COMMUNICATION .......................................................................................... 162
4.1 How does the consumer get influenced: By whom and How? ................... 162
4.2 Example of current communication campaigns made by main investor ..... 166
5. DOS AND DON’TS .......................................................................................... 167
DO ........................................................................................................ 167
DON’T .................................................................................................... 167
Giving face ............................................................................................. 169
Structure of Meetings .............................................................................. 169
Business Communication .......................................................................... 169
6. SYNOPSIS .................................................................................................... 172
6.1 S.W.O.T. Analysis ............................................................................. 172
6.2. Key Criteria for Success ..................................................................... 174
7. SUPPORT SERVICE DIRECTORY ....................................................................... 177
7.1 European Union Organizations ............................................................. 177
7.2 Other Organisations and Service Providers ............................................ 181
7.3 EU and Vietnamese Chambers, Bodies and Associations ......................... 186
7.4 Calendar of Trade Events and Exhibitions ............................................. 188
ANNEX I: GI PRODUCTS REGISTERED IN VIETNAM ............................................... 193
ANNEX II: DATABASE OF PROFESSIONAL BUYERS ................................................ 212
LIST OF FIGURES
Figure 1 Map of Vietnam ...................................................................................... 12

Figure 2 Top EU Agri-food Exports to Vietnam and Their Respective Market Shares in
2015 ................................................................................................................. 19
Figure 3 Average Tariff Rates for Industrial Products, Agricultural Products and Fisheries
in Vietnam ......................................................................................................... 20
Figure 4 Illustration of Distribution Channels in Vietnam .......................................... 24
Figure 5 Import Inspection Procedures ................................................................... 28
Figure 6 Vietnam's Imports of Wine 2011-2015 ...................................................... 45
Figure 7 Vietnam's Wine Exports 2011-2015 ........................................................... 46
Figure 8 On Trade/Off Trade Market Share in Alcoholic Beverages, Vietnam ............... 53
Figure 9 Vietnam's Imports of Spirits from the EU ................................................... 56
Figure 10 Vietnamese Exports of Spirits ................................................................. 57
Figure 11 On and Off Trade Market Share in Alcoholic Beverages, Vietnam ................. 60
Figure 12 Vietnam's Beer Imports from the EU ....................................................... 64
Figure 13 Vietnam's Beer Export ........................................................................... 65
Figure 14 Beer Market and Brand Shares (2015) ..................................................... 66
Figure 15 On Trade and Off Trade Market Share in Alcoholic Beverages, Vietnam ........ 69
Figure 16 Distribution of Beer in Vietnam by Respective Beer Brands ......................... 70
Figure 17 Vietnam's Meat Production ..................................................................... 73
Figure 18 Vietnam's Imports of Meat and Edible Meat Offal ...................................... 74
Figure 19 Vietnam's Imports of Processed Meat ...................................................... 75
Figure 20 EU Meat Exports to Vietnam in 2015 ....................................................... 76
Figure 21 Vietnam's Meat Exports by Value ............................................................ 76
Figure 22 Vietnam's Imports of Olive Oil in 2015 ..................................................... 84
Figure 23 List of European Union GIs, Protected by EU-Vietnam FTA .......................... 85
Figure 24 Main Importers of Fresh Fruits to Vietnam ................................................ 91
Figure 25 Vietnam's Fruit Exports in 2015 .............................................................. 92
Figure 26 Vietnam's Imports of Processed Fruit and Vegetables ................................ 98
Figure 27 Vietnam's Exports of Processed Fruit and Vegetables ................................. 99
Figure 28 Milk Consumption per Capita (2012) ...................................................... 102
Figure 29 Vietnam's Imports of Dairy Products ...................................................... 106
Figure 30 Vietnam's Dairy Exports ....................................................................... 107
Figure 31 Percentage Share of Food Service Outlets in Vietnam .............................. 111
Figure 32 Vietnam's Imports of Processed Cereals ................................................. 116
Figure 33 Vietnam's Exports of Processed Cereals ................................................. 117
Figure 34 Vietnam's Imports of Baked Goods ........................................................ 124
Figure 35 Vietnam's Exports of Baked Goods ........................................................ 124
Figure 36 Vietnam's Imports of Chocolate from the EU........................................... 132
Figure 37 Main Exporters of Chocolate (cocoa based ) to Vietnam in 2015 ................ 133
Figure 38 Vietnam's Exports of Chocolate to the EU ............................................... 133
Figure 39 Vietnam's Exports of Chocolate (cocoa based) ........................................ 134
Figure 40 Vietnam's Imports of Honey ................................................................. 140
Figure 41 Vietnam's Imports of Honey from the EU ............................................... 140
Figure 42 Vietnam's Honey Exports ..................................................................... 141
Figure 43 Vietnam's Imports of Lac, Natural Gums, Resins, Gum-Resins and Oleoresins
....................................................................................................................... 147
Figure 44 Vietnam's Imports of Gums, Resins and Plant Extracts from the EU ........... 148
Figure 45 Vietnam Exports of Lac, Natural Gums, Resins, Gum-Resins and Oleoresins 149
Figure 46 Vietnam's Exports of Lac, Gums, Resins and Plant Extracts ...................... 149
Figure 47 Vietnam's Domestic Cotton Consumption ............................................... 154
Figure 48 Growth in Value of Vietnam's Imports of Cotton form the EU .................... 156
Figure 49 Vietnam's Imports of Live Plants form the EU ......................................... 157
Figure 50 Growth Value of Vietnamese Imports of Live Plants from the EU ............... 158
Figure 51 Vietnam's Exports of Cotton Flax, Hemp and Planting Materials ................. 158
Figure 52 Growth in Value of Vietnamese Exports of Cotton to the EU ...................... 159
Figure 53 Vietnam's Exports of Live Plants to the EU ............................................. 159
LIST OF TABLES
Table 1 Key Economic Figures ............................................................................... 13

Table 2 Vietnam's Grocery Retail Outlet by Channel ................................................. 26
Table 3 SPS Administration System in Vietnam ....................................................... 29
Table 4 Sanitary and Phytosanitary Inspection and Export Certificates ....................... 30
Table 5 Product Classification Table ....................................................................... 39
Table 6 List of GI Wines from the EU protected under the EU-Vietnam FTA ................. 46
Table 7 List of European Union GIs protected under the EU-Vietnam FTA ................... 57
Table 8 List of European GI Beers recognized under the EU-Vietnam FTA ................... 65
Table 9 List of European GI Meat products listed under EU-Vietnam FTA .................... 78
Table 10 The List of European Union Cheeses protected under the EU-Vietnam FTA ... 105
Table 11 Social Media Platforms in Vietnam .......................................................... 164
Table 12 European Union Member States ............................................................. 178
Table 13 Service Providers ................................................................................. 181
Table 14 Institutions .......................................................................................... 186
Table 15 Calendar of Events and Exhibitions ......................................................... 189
Table 16 Major Retailers..................................................................................... 212
Table 17 Convenience Stores .............................................................................. 215
Table 18 Journalists ........................................................................................... 217
Table 19 Bloggers ............................................................................................. 218
10 | P a g e T a s t e s o f E u r o p e V i e t n a m – M a r k e t E n t r y H a n d b o o k
I. THE FOOD AND BEVERAGE MARKET ENTRY HANDBOOK: VIETNAM
This Handbook is intended to act as a reference for those agri-food producers planning
for, or in the process of entering, the Vietnamese market. This Handbook provides step-
by-step guides on the operationalization of the market in Vietnam, including relevant
information such as analysis of the Vietnamese market for different product categories,
market access and market entry procedures, IP protection, referrals to professional buyers
and a signposting and referral system providing useful contacts and ways to penetrate the
Vietnamese market.
i. How to use this handbook

Depending on your stage of market entry, company profile, and product range, different
sections within this handbook will be helpful to a different extent for your business
strategies.
For those wishing to learn more about the Vietnamese food and beverage market in
general Section 2 provides an overview of the business climate. This section contains
information on: the food and beverage market, market access procedures, customs
procedures, SPS and labelling requirements, and the status of Geographical Indications
and Intellectual Property protection. The information contained within this section is of a
general nature and so may not be relevant for those in the more advanced stages of
market entry.
If Section 2 got you interested in the market but you want to find out more information
relevant for your product then check out the Market Snapshots for Selected Products. This
content illustrates the market situation, market access procedures, SPS requirements etc.
specific for this product or product category. This information will provide more industry
specific information to consider as part of any market entry or market expansion
strategies.
If you already have decided that the Vietnamese market is where you want to be, but you
need some support, then the Support Services Directory can point you in the right way.
Contact information for a service provider, business facilitation support organisation, or
from a business contact, could help put you in touch with the right parties who can help
you to build your brand in the Vietnamese market.
1. VIETNAM FACT SHEET

Figure 1 Map of Vietnam1
1 U.S. Department of State, Vietnam, available at: https://www.state.gov/p/eap/ci/vm/

1.1 Key economic figures “at a glance”
Table 1 Key Economic Figures
Socialist-oriented market economy

GDP 2012 2013 2014 2015 2016
(Billions of EUR) 121.1 128.4 139.9 172.6 182
GDP growth % 6.7% in 2015

(real annual) 6.2% in 2016
Forecast GDP growth % East-Asia Pacific: 6.2% (2018) 6.1% (2019) 6.0% (2020)
(2018-2020)
GDP % Agriculture, forestry and fishery sectors 15.06%

by sector Industry and construction 32.76%
(Jan-Jun 2017) Services 41.84%
GDP per capita (EUR) 2012 2013 2014 2015 2016

1,363 1,431 1,541 1,881 1,963
Inflation 0.6% in 2015
2.7% in 2016
Telephones, mobile phones, computers, electrical products,

Principal exports and textiles and garments, machine, equipment, tools and
main destinations instruments, foot-wears, wood, and wooden products,
(Jan-March 2017) fishery products, coffee.
EU28 (18.4%); United States (19.4%); China (13.9%);
Japan (8.5%); South Korea (7.1%).
Principal imports and Machinery, equipment, tools, computers, electrical

main regions products, textile, leather and foot wear material and
(Jan-March 2017) auxiliaries group, telephones, mobie phones and parts
thereof, iron and steel, plastic, petroleum products,
chemical products.
China (27.2%); South Korea (21.4%); Japan (8%); ASEAN
(13.9%); EU28 (6.0%)
The World Bank, IMF, EUROSTAT.
Vietnam is a developing economy with bright middle- and long- term growth prospects.
Key economic indicators consistently showed positive performance during the last decade
where GDP per capita grew at an average of 6.4% in the 2000s, making it one of the
fastest growing economies in the world.2 The current outlook reflects a successful - albeit
ongoing - evolution from a centrally-planned economy into a more dynamic, market-
oriented system. Nevertheless, Vietnam remains far from becoming a liberal economy with
the continued inclusion of government subsidization and stated-owned enterprises as
major tenets. At the same time, strict central control can still encumber free growth in this
so-called “socialist oriented market economy”.
2
World Bank. 2017. The World Bank in Vietnam. © World Bank.
http://www.worldbank.org/en/country/vietnam/overview License: Creative Commons Attribution
license (CC BY 3.0 IGO)
Recent economic development has nonetheless delivered positive societal impacts. Rapid
urbanization and improvement of living standards have reduced levels of poverty and in
substantially. According to the World Bank, over 40 million people have escaped poverty
over the last two decades in Vietnam as the proportion of the population living below the
national poverty line (GSO-WB Poverty line) dropped from 60% in 1993 to 13.5% in 2014.
It has also been reported that the Vietnamese population is now, on average, better
educated and has a higher life expectancy than most countries with a similar per capita
income.3
While the Vietnamese government aims to further industrialize the country, agriculture
still accounts for almost half the workforce, which has hindered job creation in
manufacturing and service industries. This sectoral composition is likely to impede
productivity growth in the economy as it creates labor shortages in other sectors. 4
In 2010, the Government of Vietnam released its Socio-Economic Development Strategy

for the period of 2011-2020.5 The strategy is a logical continuation of the “Doi Moi” policy,
which served to support private enterprises and empower market forces in Vietnam over
the last twenty years.6 The current plan aims to work towards sustainable growth and
development by addressing key inefficiencies in the Vietnamese economy, which include
limitations in infrastructure as well as bureaucracy and high corruption levels. Vietnam’s
ranking in the World Bank’s Ease of Doing Business annual review was 90 (out of 189
economies) in 2016, which suggests that there is space for improvements in the business
environment.7
Foreign investments are particularly encouraged by the Government of Vietnam. However,

this is caveated by several sectors wherein the government maintains local protectionism
and favoritism, in particular for agriculture. Controlling inflation is also an important
objective to maintain sustainable growth. The government has made significant strides in
the controlling inflation over the past few years. In 2010, the inflation rate was recorded
at 8.9 %; however, by 2015, the rate dropped to 0.9%.8 As a result, it has been found
that Vietnamese consumers are generally more optimistic and are able to purchase more
goods and services with their increased disposable incomes.
Rising disposable incomes have further increased consumer demand for international
products; consumer expenditure on food and beverages (F&B) is growing well ahead of
several other product categories. From 2010 to 2015, disposable income increased (in real
terms) by 32%, creating new opportunities for European exporters. In turn, consumer
3
World Bank and Ministry of Planning and Investment of Vietnam. 2016. Vietnam 2035: Toward
Prosperity, Creativity, Equity, and Democracy. Washington, DC: World Bank. doi:10.1596/978-1-
4648-0824-1. License: Creative Commons Attribution CC BY 3.0 IGO
4 Ibid, p.7
5 World Bank. 2017. The World Bank in Vietnam. © World Bank.
http://www.worldbank.org/en/country/vietnam/overview , License: Creative Commons Attribution

license (CC BY 3.0 IGO)
6 Jim Yong Kim. 2016. The World Bank. © World Bank.
http://www.worldbank.org/en/news/opinion/2016/02/23/lessons-from-vietnam-in-a-slowing-
global-economy License: Creative Commons Attribution license (CC BY 3.0 IGO)
7 World Bank. 2016. Doing Business 2016: Measuring Regulatory Quality and Efficiency.
Washington, DC: World Bank Group. DOI: 10.1596/978-1-4648-0667-4. © World Bank. License:
Creative Commons Attribution CC BY 3.0 IGO
8
World Bank. 2017. World Development Indicators. © World Bank.
https://data.worldbank.org/indicator/FP.CPI.TOTL.ZG. License: Creative Commons Attribution CC
BY 3.0 IGO
spending increased 33% over the same period, driven in large part by expenditures from
a burgeoning middle-class.9
Vietnam is expected to transform into a modern, industrialized economy with upper-middle

or high-income status by 2035. Until that year, more than half the population is expected
to reach the global middle class; these consumers are willing to pay more, particularly for
healthy and ecological products. 10
Over the next decade, Vietnam’s economy will see even deeper integration into the
regional and global economy, as well as increasing demand for foreign products at least
partly in tandem with an influx of foreign investment. Continued macroeconomic
liberalization and further government cooperation will be essential to sustaining this
trajectory.
1.2 Food trade statistics, specifically showing opportunities and existing

or likely competitors to EU food exports
According to the Vietnam Exporter Guide 2015, Vietnamese consumers spend a significant
portion of their disposable income on food items.11 It has further been reported that over
half of total consumer expenditure is spent on basic food items like rice, salt, sugar, meat,
vegetable oil, and sauces. However, the average household does not allocate much to
high-value processed food products. Nevertheless, recent consumer surveys point to an
increase in spending on high-value F&B. This is reflected in the fact that in 2014 Vietnam
imported over 8.03€ billion in consumer-oriented agricultural products, edible fishery
products being the main import category. 12
Of the EU’s 2015 export basket to Vietnam, agricultural products accounted for 12.9% of
the total value.13 On the other hand, Vietnamese agri-food products accounted for around
7.6% of total Vietnamese exports to the EU, approximately 2€ billion. The top five EU agri-
food exports to Vietnam and their respective market shares in 2015 were pet food (9.1%);
malt (7.7%); spirits, liqueurs and vermouth (7.3%); and milk powders and whey (7.1%).
In 2015, the main exporters to Vietnam and their respective market shares were: China
(34.7%); South Korea (14.5%); Japan (6.6%); Singapore (6.3%); and the European
Union (5%).14
It has also been reported that the agricultural products that are currently in high demand
in Vietnam are: dairy products, alcoholic drinks, chilled and frozen meat, packaged foods,
9
© Source: Euromonitor International “Consumer Lifestyles in Vietnam,“2015
10 World Bank and Ministry of Planning and Investment of Vietnam. 2016. Vietnam 2035: Toward
Prosperity, Creativity, Equity, and Democracy. Washington, DC: ©World Bank. doi:10.1596/978-
1-4648-0824-1. License: Creative Commons Attribution CC BY 3.0 IGO
11U.S. Department of Agriculture. “Vietnam Exporter Guide”. GAIN Report, March 2015, pp. 8,
available at:
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Exporter%20Guide_Hanoi_Vietnam_3-
27-2015.pdf
12 Ibid, pp. 4
13 European Commission. “European Union, Trade in Goods with Vietnam.” available at
http://ec.europa.eu/eurostat/web/internationaltrade/data/database?p_p_id=NavTreeportletprod_
WAR_NavTreeportletprod_INSTANCE_yMiooQ47vf0e&p_p_lifecycle=0&p_p_state=normal&p_p_mo
de=view&p_p_col_id=column-2&p_p_col_count=1
14 ©Trade Map, International Trade Centre, www.trademap.org
frozen poultry, fresh fruits, dried fruits and nuts, confectionary foods, snack foods,
condiments and juices.15
1.3 General information on distribution and logistics infrastructure
The first step to doing business in Vietnam is to identify a local import partner or
representative, or to otherwise develop a relationship with one of the established food
trading and distribution companies. Such distribution companies are able to extend the
distribution network to not only supermarkets, hotels and restaurants, but also wet- and
open-air markets, independent and specialty retail shops. 16 Currently, there is only a
handful of well-organized food trading and distribution companies in Vietnam suited for
imports of EU agri-foods. These companies tend to be somewhat transient, so it is
advisable to visit Vietnam and research the company’s customer lists and achievements
before market entry.
Vietnam’s retail food landscape is mainly comprised of traditional wet markets and small
independent stores, which is regarded as ideal for small-quantity and high-frequency food
purchases.17 Moreover, as a result of low rental and operational costs, it has been reported
that traditional retailers have benefitted from offering convenience, package-size flexibility
and low prices, particularly for fresh food. This has further led to their continued dominance
over modern grocery retailers.
Vietnam’s limited distribution infrastructure has been noted as a significant constraint to

market entry for international products, including EU products. It is well-established that
distribution systems in Vietnam are often equipped with out-of-date technology, where
inadequate or fragmented cold chains place foodstuffs are at higher risk for improper
handling and spoilage. 18
In terms of transportation options, Doing Business in Vietnam (2013) states that “sea and
air are the more used shipping options for entry of goods in Vietnam”.19 Furthermore,
Haiphong, Da Nang and Saigon are most frequented international seaports, while Noi Bai
and Tan San Nhat are the busiest international airports in Vietnam.
15 U.S. Department of Agriculture. “Vietnam Exporter Guide”. GAIN Report, March 2015, pp. 4,
available at:
27-2015.pdf
available at
27-2015.pdf
17 U.S. Department of Agriculture. “Vietnam Retail Foods: Sector Report 2013”. GAIN Report,
November 2013, pp.2, available at

https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Retail%20Foods_Hanoi_Vietnam_11-
14-2013.pdf
18
Ibid, pp. 14
19 “Doing business in Vietnam.” UK Trade & Investment, Jun. 2013,
http://www.iberglobal.com/files/vietnam_ukti.pdf
2. THE VIETNAMESE FOOD AND BEVERAGE MARKET
2.1 Market Size and Share
Vietnam has a population of approximately 92 million people (13th largest in the world),
which is expected to grow to 96 million by 2020.20 Vietnam is also hailed as one of the
fastest growing countries in ASEAN, having achieved an average GDP growth rate of
around 6% between 2000 and 2014.21 Furthermore, the Vietnamese economy is projected
to continue to grow by 6.2% in 2018. Projections for economic and population growth
signal increased opportunities for EU imported goods in the Vietnamese market.
As Vietnamese consumers spend more as a portion of overall income compared to other

ASEAN countries, and are benefitting from aggregate income growth, they are increasingly
likely to spend on certain high-value foods. These high-value foods include dairy products
(UHT and fresh milk, yogurt, cheese etc.) meats, eggs, fresh fruits, imported vegetables,
confectionary, snack foods, and packaged food items.22 Across these product categories,
the EU is recognized as a reliable producer and exporter in terms of quality, safety,
nutrition, and taste, which is seen as highly advantageous for EU producers seeking to
enter the Vietnamese market.
In 2016, Vietnam’s total imports of agriculture and fishery products from the EU amounted
to 3.5€ million, trending upwards from 2.8€ million in 2014.23 Whereas EU Member States
have traditionally been significant trading partners for Vietnam, they are likely to face new
and increased competition from entering and established agri-food producers in the region
and internationally. Leveraging product reputation and in-demand categories of EU agri-
food exports will be vital for maintaining healthy trade with Vietnam as it continues to
grow.
EU-Vietnam Bilateral Trade

In terms of food production, Vietnam is relatively self-sufficient. With the rise in disposable
incomes that have in turn led to significant improvements in technology and infrastructure,
imports are also expected to rise. 24 Importantly, the market for high-value food products
in Vietnam is substantial and is growing across a wide variety of categories. Therefore,
European producers stand to benefit from such growing trends and must position
themselves appropriately to maximize potential business opportunities.
In 2015, total trade in goods between the EU and Vietnam amounted to 38€ billion.25 Total
EU imports from Vietnam amounted to approximately 30€ billion, while total exports from
20 World Bank. 2017. Population Dynamics by Country and Group 2020. © World Bank.
http://datatopics.worldbank.org/health/population . License: Creative Commons Attribution CC BY
3.0 IGO
21 “Guide to the EU-Vietnam Free Trade Agreement.” Delegation of the European Union to
Vietnam, http://eeas.europa.eu/delegations/vietnam/documents/eu_vietnam/evfta_guide.pdf
available at
27-2015.pdf
23 “European Union, Trade in Goods with Vietnam.” European Commission,
http://trade.ec.europa.eu/doclib/docs/2006/september/tradoc_113463.pdf
24
©Source: Euromonitor International, “Market Opportunity Report: Vietnam”, 2014
the EU to Vietnam accounted for approximately 8€ billion. It is important to note that over
the period 2011-2015, the EU’s exports to Vietnam increased by 25%. These figures
exclude trade in services and bilateral investment flows.
The EU is Vietnam’s second largest trading partner after China.26 After the US, the EU is
second largest export market for Vietnam. Since 2015, Vietnam has been the EU’s second
largest trade partner among the 10 ASEAN member countries (after Singapore) and,
amongst them, the largest exporter of goods to the EU.
In 2015, the main exporters to Vietnam and their respective market shares were: China
(34.7%); Korea, Republic of (14.5%); Japan (6.6%); Singapore (6.3%); Hong Kong,
China (5.2%); and the European Union (5%).27
As it relates to the EU’s exports to Vietnam, agricultural products accounted for 12.9% of
its total exports in 2015. 28 These exports amounted to approximately 1€ billion. On the
other hand, Vietnamese agri-food exports to the EU accounted for 7.6% of total
Vietnamese exports to the EU. These amounted to approximately 2€ billion.
The top five EU agri-food exports to Vietnam and their respective market shares in 2015
were:
1. Raw hides, skins and furskins (12%);

2. Pet food (9%);
3. Malt (8%);
4. Spirits, liqueurs and vermouth (7%); and
5. Milk powders and whey (7%).
Figure 2 Top EU Agri-food Exports to Vietnam and Their Respective Market Shares in 2015
EUROSTAT
The EU-Vietnam Free Trade Agreement

On December 2, 2015, European Commission President Jean-Claude Juncker and former
Vietnamese Prime Minister Nguyễn Tấn Dũng announced that the EU and Vietnam had
concluded negotiations on a free trade agreement (FTA). The agreement with Vietnam is
considered among the most ambitious and comprehensive FTAs that the EU has concluded
to date with a middle-income country.29 As such, it sets a new benchmark for Europe’s
engagement with emerging economies. The FTA ratification is expected by the end of 2018.
The EU-Vietnam FTA has already achieved widespread coverage with 65% of EU exports
to Vietnam entering duty-free from ratification of the FTA.30 The remaining 35% of trade
– except for a few products – will be liberalized after 10 years. On the other hand, the EU
will liberalize 71% of its imports from Vietnam from entry-into-force of the agreement,
while approximately 99% of Vietnamese imports will enter the EU market at duty-free
rates after seven years.
Furthermore, custom duties will be removed over a transitional period (of a maximum
period of seven years for Vietnamese goods and 10 years for EU goods) in order to assist
domestic producers to gradually adapt. Consumers from both sides will benefit from lower
prices and exporters from strengthened competitiveness. Examples of EU agricultural
exports that will benefit from tariff elimination in Vietnam and accompanying timelines are
listed below:31
• Frozen pork meat will be duty free after 7 years;

• Dairy products will be duty-free after 5 years;
30 Ibid
31 Ibid
• Food preparations will be duty-free after 7 years;

• Chicken will be fully liberalized after 10 years;
• Liberalization as at entry into force for salmon, halibut, trout and rock lobster.
Other fisheries are scheduled for liberalization after 3 years;
• Wines and spirits will be liberalized after 7 years; and
• Beer will be liberalized after 10 years.
Figure 3 Average Tariff Rates for Industrial Products, Agricultural Products and Fisheries in Vietnam
Guide to EU-Vietnam Free Trade Agreement
Figure 3 above reveals the average tariff rates for industrial products, agricultural products
and fisheries in Vietnam and the process by which tariffs will be eliminated on EU products
over the ten-year transitional period. It is important to note that average tariffs on
agricultural products will be reduced from 67.7% from entry into force of the agreement
to 2.6% in the tenth year. The average tariffs on fisheries will be reduced from 86.7%
from entry into force of the agreement to zero tariffs in the seventh year.
EU GIs in Vietnam
In 2016, 56 Geographical Indications (GIs) under „sui generis“ system were in force in
Vietnam.32 Recently, however, GI registrations have become more popular; foreign GI
associations are now more likely to register GIs in Vietnam as law-enforcement are
becoming more sophisticated and more aware of IPR, particularly for foreign rights holders.
As outlined in the “List of Protected GIs in Viet Nam” 33, Vietnam has registered 2 GIs from
the European Union countries. These are: Cognac from France (Registration No. 00003)
32
“World Intellectual Property Indicators 2017.” World Intellectual Property Organization, available
at http://www.wipo.int/edocs/pubdocs/en/wipo_pub_941_2017-chapter6.pdf
33 The list can be found at: “List of Protected GIs in Viet Nam.” National Office of Intellectual
Property of Vietnam,
and Scotch Whiskey from Scotland (Registration No. 0023). Furthermore, the EU-Vietnam
FTA contains comprehensive provisions on the mutual protection of GIs. Vietnam has
agreed to protect 169 GIs from the European Union countries.34
2.2 Growth Drivers and Trends
In recent times, Vietnam’s retail food has been growing at a rapid pace. This has been due
to a number of factors, which include robust economic growth, rising income levels, a large
young population, a growing middle class, and increasing exposure to a Western lifestyle. 35
Moreover, a large majority of urban consumers now prefer international grocery retailers
over traditional ones. This trend has been a driving force behind increased imports of
Western food products in Vietnam and can be very beneficial for EU exporters.
Rising income levels
Owing to rising disposable incomes in Vietnam, there has been an increased demand for
premium products. This increased demand has also withstood the recent slowdown in
economic activity. Furthermore, consumers that fall in high income brackets are at the
helm, expanding and seeking to purchase more premium products, including higher-priced
health and wellness options. These consumers are also willing to pay considerably more
for basic commodities, such as organic vegetables.36
A youthful population and a rising middle class
Vietnam’s consumer market is still considered to be in the early stages of development.

However, it is regarded as one of the fastest growing markets in Southeast Asia due to a
youthful population, robust economic growth and rising disposable income. Notably, a vast
majority of the population falls below 25 years of age. As a result, international fast food
chains continue to strengthen their presence in Vietnam, thereby appealing to these young
consumers. There is also a growing middle class in Vietnam, where both parents are
working, thereby leaving less time for food shopping.
An increase in the number of “working” women
In recent years, the labour force participation rate for Vietnamese women has increased.
As a result, disposable income has increased in many households, which has in turn led to
an increased demand for higher-value food products.37
Growing health consciousness pervades many food categories
Several government health campaigns have been initiated to promote the consumption of
healthy foods, including fresh foods like nuts, seafood, fruits and vegetables. 38 Additionally,
consumers have now become more sophisticated in their understanding of healthy eating
http://www.noip.gov.vn/web/noip/home/en?proxyUrl=/noip/cms_en.nsf/(agntDisplayContent)?Op
enAgent&UNID=3F75C847348B9F12472578E900093D86
34 “Facts and figures: Free Trade Agreement between EU and Vietnam.” European Commission,
http://europa.eu/rapid/press-release_MEMO-15-5468_en.htm
available at
27-2015.pdf
36 © Source: Euromonitor International , “Market Opportunity Report: Vietnam”, 2014

14-2013.pdf
38 © Source: Euromonitor International, “Market Opportunity Report: Vietnam,” 2014
as wellness habits are gaining popularity. Although this is an emerging trend, it has been
noted that there is more room for growth. Manufacturers are also increasingly involved in
advertising the health benefits of their products.
Shift from Traditional “Wet” Markets to Supermarkets and Shopping Malls
As Vietnamese consumers shift their preferences towards an international shopping

experience, the demand for imported packaged and frozen foods is likely to grow. At the
same time, Vietnamese consumers are gaining significant exposure to popular food items
from the West through modern grocery shops and supermarkets.39 In like manner, there
have been improvements to cool chain technologies, which have in turn resulted in the
expansion of frozen foods and seafood distribution throughout the country. It has been
reported that there are several opportunities available for EU producers, especially in the
supply of a number of food items which are deemed to be free of contaminants.
© Source: Euromonitor International, “Market Opportunity Report: Vietnam,” 2014

39
2.3 Market Access and Entry
This section provides details on the requirements for entry into the Vietnamese market,
explaining where market access restrictions exist and what procedures are needed to
overcome them.
Market Entry
Market entrants to Vietnam are advised to first identify a local partner, representative, or
importer with good understanding of the domestic market. It is recommended that the
selected representative be a trusted and co-interested party who, in turn, will be able to
provide advice on a range of issues, including distribution channels, customs procedures
and food inspections.
Importantly, Vietnam is noted to be a market where “personal relationships are important”

40
. Therefore, this requires significant investment of time and physical presence. It is also
recommended that regular updates are provided to the local representative on the product
to be sold, including relevant developments and modifications. Additionally, regular visits
to the market are encouraged in order to further enhance interaction with the local
representative.
As legal issues are known to be complex in Vietnam, soliciting a local lawyer is considered
to be essential. It has been reported that foreign companies are subjected to at least 15
bureaucratic inspections per year, which may include occasional, unclear and complex
administrative licensing procedures.41
Although corruption is not viewed as widespread obstacle, it is often times seen as “a part
of the game” that has to be accepted by most companies.42 In many ways, it is seen as
an alternative way of avoiding lingering and unproductive controversy. In like manner, it
has been reported that favoritism is sometimes practiced by authorities towards local
state-owned enterprises.
Distribution Channels
There are four basic modes for the distribution
of imported foods in Vietnam, which are listed
below:43
1) Exporters ⇨ Importers/Distributors ⇨ Big
Modern Retailers
2) Exporters ⇨ Importers/Distributors ⇨
Wholesalers ⇨ Retailers
3) Exporters ⇨ Local Agent ⇨

Importers/Distributors/Wholesalers ⇨
Retailers
40 “Doing business in Vietnam.” UK Trade & Investment,

www.iberglobal.com/files/vietnam_ukti.pdf
41 “Agrofood Research Report.” EU-Vietnam Business Network,
http://www.flandersinvestmentandtrade.com/export/sites/trade/files/news/341141118112431/34
1141118112431_1.pdf
42
Ibid.
43U.S. Department of Agriculture. “Vietnam Retail Foods: Sector Report 2013”. GAIN Report,
14-2013.pdf
4) Exporters ⇨ Big Modern Retailers (Metro, Saigon Coop, Big C, Maximart, Citimart,
Fivimart)
Figure 4 Illustration of Distribution Channels in Vietnam
USDA44
U.S. Department of Agriculture. “Vietnam Retail Foods: Sector Report 2013”. GAIN Report
The first and second modes are the most popular channels of distribution in Vietnam and
are highly recommended. Notably, most food importers in Vietnam also serve as
distributors and are known to directly distribute their products to major retailers in the
urban areas. 45 Alternatively, wholesalers and their agents are tasked with product
distribution to the small retailers in both rural and urban areas. Modern retailers have been
noted to source their products directly through importers and distributors. There are only
a few mega retailers that purchase products directly from foreign suppliers. 46 These
retailers include: Metro, Big C, Coopmart (Saigon Co-op), Fivimart, Maximart and Citimart.
14-2013.pdf

14-2013.pdf
46 Ibid.
Retail Channels
In terms of retail channel composition, it has been reported that local chains account for
the large majority of grocery sales, amounting to approximately 95% of grocery sales.47
Nevertheless, foreign-invested retailers are slowing expanding their operations in Vietnam,
and are helping to cultivate a competitive environment for the modern Vietnamese retail
sector. Traditional wet markets and small independent stores are the dominant players on
the retail food landscape as they are ideal for small and high-frequency purchases. It has
further been observed that due to low rental and operational costs, these traditional
retailers significantly benefit from offering convenience-sized packages and low prices,
especially for fresh food.
Vietnam Traditional Wet Market
In many of the key urban centres such as Hanoi, Ho Chi Minh City, Hai Phong, Danang,
Can Tho, Nha Trang, Quang Ninh and Binh Duong, there are a growing number of
consumers that are shifting their preferences towards modern retailers. These include
supermarkets, hypermarkets, mini-marts, convenience stores, and department stores.
The only brand name of hypermarkets in Vietnam is Big C, which stores due to its size
“are usually located on the outskirts of the city” 48. The most famous supermarkets in
Vietnam are Fivimart, Civimart, Intimex and Co.opmart, which offer „more or less similar
goods and services” 49 . Although the retail prices in supermarkets tend to be higher
compared to hypermarkets, they are better fitted for regular, personal consumers.
47 Ibid.
48
“Supermarkets and retailers.” Vietnam Online,
https://www.vietnamonline.com/shopping/supermarkets-and-retailers.html
49 Ibid
Supermarket brands, Vietnam
The modern retail concept has grown tremendously over the past few decades in Vietnam,
moving from only 2 supermarkets in the late 1990s to over 420 in 2012. 50 It has been
reported that before 1996, open-air wet markets and small private shops were the most
popular retail outlets in Vietnam. However, since that time, there has been a steady
transition away from a traditional shopping experience to a more modern one. Most of the
modern supermarkets and shopping outlets are based in Ho Chi Minh City and Hanoi.
Notably, Hanoi has over 38 modern stores, while Ho Chi Minh City has more than 65. 51
Vietnam’s Grocery Retail Outlets by Channel, units
Table 2 Vietnam's Grocery Retail Outlet by Channel
2.4 Key Markets by Geography
Vietnam occupies the eastern coastline of the Southeast Asian peninsula, and shares land
borders with China to the north, and Laos and Cambodia to the west. Its coastline provides
direct access to the Gulf of Thailand and the East Sea.
Hanoi is the capital of Vietnam and is located in the north of the country, while Ho Chi
Minh City is situated in the south. Other major cities include Hai Phong, Da Nang, Hue,
Vinh, Quy Nhon, Nha Trang, Can Tho, and Da Lat. Ho Chi Minh City (formerly Saigon) is
November 2013, pp. 9, available at
14-2013.pdf
51 Ibid
the largest commercial centre (with a

population of over 7 million). Industrial
parks are situated around both Ho Chi
Minh City and Hanoi.
Vietnam has developed two

independent and dominant core-
periphery urban systems. 52
Importantly, Vietnam’s rapid economic

growth is driven by both Ho Chi Minh
City and Hanoi. These two urban
systems are characterized by high
levels of growth and industrial
concentration, which extend to
surrounding areas. As is the case with
other rapidly developing countries that are in early and intermediate stages of urbanization,
economic growth is propelled by a single or few major economic nodes. While growth is
concentrated in these two core urban systems, Hanoi and Ho Chi Minh City manifest
different economic growth trajectories. This is mainly driven by different conditions of
economic geography in the two cities.
Infrastructure
According to the Vietnam Retail Foods Sector Report 2013, Vietnam has limited distribution
infrastructure.53 The distribution systems are often equipped with obsolete technology and
inadequate or fragmented cold chains. This can serve as a significant constraint to
importing products, especially perishable products.
In terms of transportation options, Doing Business in Vietnam (2013) states that “sea and
air are the more used shipping options for entry of goods in Vietnam”.54 Furthermore,
“Haiphong, Da Nang and Saigon are most frequented international seaports, while Noi Bai
and Tan San Nhat are the busiest international airports in Vietnam”.
2.5 Customs, SPS Requirements and Labelling
Customs Procedures
Vietnam fully conforms to the WTO principles on customs fees and valuation as outlined
in the WTO Customs Valuation Agreement, which aims to harmonize trade procedures. 55
The general inspection procedure is summarized as follows:
52 World Bank. 2011. Vietnam Urbanization Review Technical Assistance Report. © World Bank.
http://documents.worldbank.org/curated/en/225041468177548577/pdf/669160ESW0P1130Revie
w000Full0report.pdf . License: Creative Commons Attribution license (CC BY 3.0 IGO)
November 2013, pp. 7, available at:

14-2013.pdf
54 “Doing business in Vietnam.” UK Trade & Investment, Jun. 2013,
http://www.iberglobal.com/files/vietnam_ukti.pdf
55
© “Trade Policy Review. Report by Vietnam”, World Trade Organization, available at
https://www.wto.org/english/tratop_e/tpr_e/g287_e.pdf
Figure 5 Import Inspection Procedures
Step 2
Step 1
24 hours prior to the arrival of
The importer must acquire
goods importer must register for
Receipt of Announcement on the food safety inspection
Conformity to Technical
(transportion of goods to
Regulations and/or
warehouses and pending
Announcement on the
customs clearance are only
Conformity with the Food and
allowed after the registration for
Safety Regulations
food safety inspection)
WTO. “Trade Policy Review. Report by Vietnam”
In Vietnam, the imported goods are inspected by the General Department of Customs,
which determines and collects import duties on behalf of the relevant government
agencies. Documents required for import include customs declaration, commercial
invoice, purchase and sale contract, import permit (if required), bill of lading, packing list,
certification of origin, certificate of registration for quality inspection. 56
Customs procedures are undertaken at customs offices at international sea and river
ports, international civil airports and railway stations, international post offices as well as
at offices established elsewhere in the country.57
Supported by the World Bank, The General Department of Vietnam customs is

implementing a modernization project, which allows electronic submission of customs
declarations and processing by Customs. Moreover, the customs administration is working
on the automated cargo clearance system and customs database system, which is
expected to reduce the incidence of physical inspection of cargoes to less than 7% by
2020.58
Entry point inspections - State Testing Agency or State Controlled Agency are the
responsible food quality and safety inspection entities, carrying out entry point
examinations on behalf of all Ministries of Vietnamese government. The examinations are
based on Vietnamese Standards and Technical Standards; CODEX standards are applied
in the absence of Vietnamese reference.59
The inspection for sanitary and phytosanitary standards must be carried out for
imports of goods originating from animal, plants and marine sources by the competent
agencies under the Ministry of Agriculture and Rural Development.
The entry-point inspections by STAs may take place at a sea or river port, airport or at a
public or private importer’s warehouse, however, the latter must be approved by the
agencies based on the prior company request. For specific products (meat and dairy) the
inspection at importer’s warehouses is not allowed. 60
56
Ibid, pp. 18
57
Ibid
58
© “Trade Policy Review: Report by the Secretariat – Vietnam.” World Trade Organization,
https://docs.wto.org/dol2fe/Pages/FE_Search/FE_S_S009-
DP.aspx?language=E&CatalogueIdList=120527,118699&CurrentCatalogueIdIndex=0&FullTextHash
59
U.S. Department of Agriculture. “Vietnam: Exporter Guide 2015”. GAIN Report, March 2015, pp.
15, available at
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Exporter%20Guide_Hanoi_Vietnam_3-
27-2015.pdf
60
Ibid, pp. 16-17
SPS Requirements in Vietnam

There are many supporting documents that importers of food and agricultural products
must present to the Vietnamese authorities. It is important to note that several
governmental institutions are responsible for SPS-related matters in Vietnam. The relevant
ministries, agencies and the areas of their responsibilities: 61
Table 3 SPS Administration System in Vietnam
Governmental institution Department Area of responsibilities
Ministry of Agriculture and National Agro- Quality and safety of agro-

Rural Development Forestry-Fisheries forestry-fishery products, animal
Quality Assurance, and plant quarantine, agro-
Department of chemical and veterinary drugs
Animal Health,
Plant Protection
Department
Ministry of Industry and Export and Import Milk processing, soft drinks,
Technology Department beverages, cigarettes
Ministry of Health Vietnam Food Food safety standards, zoonotic

Administration diseases, processed foods,
industrial processed foods
Ministry of Science and STAMEQ Products standards and technical

Technology regulations
WTO. “Trade Policy Review. Report by Vietnam”
Several WTO Members have used the SPS Committee on various occasions to raise specific
concerns about Vietnam concerning its ban on imports of offal products as from 7 July
2010. 62 However, “Vietnam announced that on 1 September 2013, they will lift the
remaining ban on white offal”. 63 Nonetheless, it has been reported that Vietnam is
imposing several new conditions on imports of white offal, such as: a limitation to use only
three ports of entry into Vietnam and additional registration and certification requirements.
Below is the list of all required SPS export certificates required by the Vietnamese
government.
61
62 © “Trade Policy Review: Report by the Secretariat – Vietnam.” World Trade Organization,
63 “Vietnam lifts its remaining import ban on certain types of offal.” European Chamber of
Commerce in Vietnam,
https://www.eurochamvn.org/News/EuroCham_News/Vietnam_lifts_its_remaining_import_ban_on
_certain_types_of_offal
Sanitary and Phytosanitary Inspection and Export Certificates
Table 4 Sanitary and Phytosanitary Inspection and Export Certificates
Product Documents Basis Government

Agency
All processed food items Certificate of GMP, Food Safety and Hygiene MOH/VFA
HACCP or equivalent
Certificate of analysis( Food Quality and Standards MOH/VFA
test results)
Special foods/Functional foods Certificate of GMP or Food Safety and Hygiene MOH/VFA
HACCP or equivalent
Certificate of analysis Food Quality and Standards MOH/VFA
Results of clinical test Food supplemental value MOH/VFA
functioned to improve human
health
Special foods/Nutritious foods for infants Certificate of GMP or Food Safety and Hygiene MOH/VFA
HACCP or equivalent
Certificate of analysis( Food Quality and Standards MOH/VFA
test results)
Special Foods/ GM Foods and irradiated foods Certificate of GMP or Food Safety, Quality and MOH/VFA
HACCP or equivalent Standards
Certificate of analysis( Food Safety and Hygiene MOH/VFA
test results)
Certificate of free sale Food Quality and Standards MOH/VFA
Food ingredients/additives Certificate of GMP or Food Safety and Quality MARD
HACCP or equivalent
Certificate of free sale Food Safety and Hygiene MOH/VFA
Certificate of analysis( Food Safety and Hygiene MOH/VFA
test results)
Feed ingredients Certificate of HACCP, of Food Quality and Standards MOH/VFA
GMP or equivalent
Certificate of free sale Product Quality and Safety MARD/DLP
Test results Product Quality, Safety and MARD

Hygiene
Plants and Plant products with minimum Phytosanitary Certificate Plant Health Protection MARD/DLP
processing
Certificate of free sale Product Quality Standards MARD/PPD
( Plant Genetics including seeds, fruit, vegetable, grain,oilseeds, forest products, etc.)
Forest products Export Certificate Plant Health Protection MARD
Processed plant products Health Certificate with Animal Health Protection MARD/PPD
additional
requirements depending and Human Health Protection MARD/DAH
on the product and
place or origin
Animals and animal products(except animal Health Certificate Animal Health Protection and MARD/DAH
genetics, meat and poultry products) Human Health Protection
Dairy Products Certificate of HACCP, of Food Safety and Hygiene MARD/DAH
GMP or equivalent
Health Certificate Animal Health Protection and MOH/VFA,MARD/D
Human Health Protection HA
Animal genetics Certificate of free sale Product Quality and Standards MARD/DLP,MARD/
DAH,MOH/VFA
Certificate of analysis( Food Safety, Quality and MOH/VFA

test results) Standards
Health Certificate Animal Health Protection MARD/DAH
Certificate of inspection Animal Health Protection MARD/DAH
of export animals
Animal pedigree Genetic Quality MARD/DLP
document
Meat and poultry products Export Certificate Product Quality, Safety and MARD/DAH
Hygiene
Swine offal products( for heart, liver and Export Certificate Product Quality, Safety and MARD/DAH
kidney only) Hygiene
Aquatic animal products except live aquatic Health Certificate Food Safety and Hygiene MARD/NAFIQAD
animals (Export Certificate)
Live aquatic animals HACCP Certificate or Aqua Health Protection MARD/DAH

equal document
Health Certificate
Notes: MoH - Ministry of Health, VFA - Vietnam Food Administration, MARD - Ministry of Agriculture and Rural Development, DLP - Department of
Livestock Production, PPD - Plant Protection Department, DAH - Department of Animal Health, NAFIQAD - National Agro Forestry Fisheries Quality
Assurance
Source: U.S. Department of Agriculture, Foreign Agricultural Service (2011), Vietnam Food and Agricultural Import Regulations and Standards -
Certification, 2011 FAIRS Export Certificate Report, GAIN Report Number VM1052, 18 July.
Labelling
With regards to the labelling of goods, it should be noted that Vietnamese law imposes
strict requirements, including specific requirements on labelling timeline for use of
prepackaged food and special provisions for functional food, food additives, irradiated food,
and genetically modified food. These regulations apply to goods produced domestically
and imported.
It is essential that labels are in Vietnamese and the mandatory contents are covered.
Depending on the specific requirements, the contents of food can also be described in a
foreign language; however, the description must match the information in Vietnamese and
the font size of that description should not be larger than that of the corresponding one’s
in Vietnamese.64
The mandatory labelling contents include the following65:
• product name;
• composition;
• production date;
• product weight;
• direction for use and storage instruction;
• timeline for use;
• name of the person or the organization responsible for the goods;
• origin;
• number of receipts of conformity statement or certificate in accordance with the
provisions of food safety; and
• recommendations or warning on food safety.
In like manner, depending on the category of products, the timeline for use shall be
recorded with the following phrases:
• "hạn sử dụng" [expiry date],

• "sử dụng đến ngày" [use until date] or
• "sử dụng tốt nhất trước ngày" [best used before date].
Other specific labelling requirements

In the case of food additives, irradiated food, functional food and genetically modified food,
besides the mandatory labelling contents, the following provisions must also be included
on the label:66
1) For food additives, the class name and international code must be included; in
case of more than 2 additives, their names should be outlined in order of weight.
Also, the phrase “Use for food” (Dùng cho thực phẩm in Vietnamese) must be
included below the name of food additive (in bold letters, minimum height of 2mm).
2) For irradiated food, the phrase "thực phẩm đã qua chiếu xạ" [irradiated food]
must be recorded.
3) Functional food
64 U.S. Department of Agriculture. “Vietnam: Food and Agricultural Import Regulations and
Standards-Narrative, FAIRS Country Report”. GAIN Report, October 2017, pp. 8-9, available at
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Food%20and%20Agricultural%20Imp
ort%20Regulations%20and%20Standards%20-%20Narrative_Hanoi_Vietnam_12-28-2017.pdf
65 Ibid, pp.7
66 Ibid, pp. 9
There are four sub-groups within this category: i) supplementary food ii) health
supplement, food supplement and dietary supplement, iii) food for special medical
purposes or medical food, iv) food for special dietary use
The relevant sub-group name together with nutrient contents should be displayed
on the label. For a sub-group iii) food for special medical purposes or medical food,
the label must specify the objective of use, product utility, recommended dosage
and special precautions/side effects
For a sub-group ii) health supplement, food supplement and dietary supplement, the
statement "This product is not a medicine, nor effective to replace medicine" (in
contrasting color, with letters at least 1.2 mm in height) must be listed after use
recommendations/ product side effects. If the product name includes one of the main
active ingredients, the quantity of such ingredients must be displayed on the label.
4) For genetically-modified food, the phrase “thực phẩm biến đổi gen” [genetically
modified food] must be recorded.
Packaging
The Ministry of Health has issued three national technical regulations on food safety and
hygiene for packages, containers and equipment directly in contact with food in keeping
with the Food Safety Law and the Standard and Technical Regulation Law as follows67:
• QCVN 12-1:2011/BYT on food safety and hygiene for synthetic resin packages,
containers and equipment in direct contact with food
• QCVN 12-2:2011/BYT on food safety and hygiene for rubber packages containers
and equipment in direct contact with food
• QCVN 12-3:2011/BYT on food safety and hygiene for metallic packages
containers and equipment in direct contact with food
According to the Law on Food Safety, prior to the circulation of food packages, containers
and equipment that have been in direct contact with food into the Vietnamese market, an
Announcement of Conformity with technical regulations must be registered with Ministry
of Health.Decree 38/2012 and Circular 19/2012/TT-BYT dated November 9, 2012 provides
guidelines on the Announcement on Conformity with Technical Regulations and Food
Safety Regulations for food as well as food packages, containers and equipment in direct
contact with food. 68
67 Ibid, pp. 6
68 Ibid, pp. 8
2.6 The Status of Geographical Indications (GIs) and Intellectual

Property (IP) Protection
Vietnam became the WTO's 150th Member on 11 January 2007. From the date of its
accession to the WTO, Vietnam agreed to comply with the WTO Agreement on Trade-
Related Aspects of Intellectual Property Rights without recourse to any transitional period.
It is also a member of the World Intellectual Property Organization (21 July 1976) and is
a signatory to the Paris Convention (2 July 1976).
The Civil Code of 1995 (revised in 2005 by Law No. 33/2005/QH11) governs the regulation
of the whole universe of IPRs in Vietnam.69 Additionally, the Law on Intellectual Property
of 2005 (Law No. 50/2005/QH11) was amended and supplemented in 2009 (Law No.
36/2009/QH12). This Law covers comprehensively the full range of full IPRs.
Implementing provisions are generally regulated by decrees and circulars.
Geographical Indications (GIs)

Protection of GIs in Vietnam is provided by the Law on Intellectual Property which took
effect in 2006. According to the Vietnam’s IP Law (Paragraph 22, Article 4): “A
geographical indication means a sign which identifies a product as originating from a
specific region, locality, territory or country”. In Vietnam, GIs can be protected by a “sui
generis system” and also by alternative legal tools of certification mark and collective
mark.70
According to the WIPO statistics database, 897 GIs were in force in Vietnam in 2016.
Among these, 841 were trademarks while the remaining 56 GIs were classified under “sui
generis” systems, which protect against any commercial use (direct or indirect) and
product imitation.71
Protection
Vietnam's Law on Intellectual Property provides for the protection of GIs, including
appellations of origin for all products, through registration at the National Office of
Intellectual Property (NOIP). Once registered, the protection has an indefinite duration
from the date of grant of the certificate by the NOIP. Articles 4 and 79 of Vietnam’s IP Law
detail the concept and the protection requirements of a GI. These Laws correspond to
Article 22.1 of the TRIPS Agreement. Furthermore, Article 129.3 of the Law provides
additional protection for GIs for wines and spirits. 72
The EU-Vietnam FTA also creates extensive provisions on the protection of European GIs
in Vietnam.73 For example, Champagne will be fully protected after a transition period of
70 “Vietnam Factsheet.” South-East Asia IPR SME Helpdesk, project funded by the European
Commission, http://www.southeastasia-
iprhelpdesk.eu/sites/default/files/publications/Vietnam%20Factsheet.pdf
71 “World Intellectual Property Indicators 2017.” World Intellectual Property Organization, available
at http://www.wipo.int/edocs/pubdocs/en/wipo_pub_941_2017-chapter6.pdf
10 years, during which all uses incompatible with the GI protection, including translations
and transliterations in Vietnamese script will be phased out. Altogether, 169 Many other
EU GIs will be automatically protected from entry into force of the FTA.
Enforcement
In cases where your GI is infringed in Vietnam, there are three main avenues of
enforcement which can be pursued. These avenues are: administrative actions, civil
litigation, and criminal prosecution.74 However, it has been noted that hiring an attorney
to engage in private mediation can be more effective in the event of infringement.
Nevertheless, an overview of the three main avenues of enforcement in Vietnam is listed
below:
Administrative actions
The most common route for companies to take in the event of infringement is
administrative action. Administrative action is known to be both cost-effective and time-
efficient. It is also a good way to deal with small-scale infringers, as well as to gather
evidence for larger scale infringements. Additionally, engaging in administrative action is
considered especially effective as it can put an immediate halt to ongoing IPR infringement.
This is due to the nature of the remedies available and speed of case handling.
Depending on the nature and extent of the infringement, there are several government
bodies that may be contacted to seek redress. If the correct enforcement bodies are
contacted and involved, it has been reported that they are usually quick in their
assessment of the situation and further in the issuance of appropriate penalties. There are
a range of penalties that can be issued, which include the following: cease and desist
orders, revocation of business licenses, monetary fines, and/or the confiscation and
destruction of infringing goods. Although these penalties may not be as harsh as those
available through civil litigation or criminal prosecution, they are seen as more practical
and offer a fast timeline to halting the activities of infringers, with the possibility of
obtaining damages.
Civil litigation
In the event of larger infringements, civil litigation is recommended. However, there have
only been a few instances where IPR infringement cases have been brought before the
Vietnamese civil courts. This is partially due to the lack of proper IP training and human
resources within the judicial system, which can result in somewhat unpredictable case
outcomes. In order to better improve the civil system to cater to such cases, the
Vietnamese authorities have been working alongside international organizations and
related bodies in the area of resource development planning.
In civil actions, right holders can request provisional measures such as preliminary
injunctions, as well as claim actual damages or loss of earnings.75 Where actual loss cannot
be determined however, the maximum award is currently set at approximately 18,000€.
Criminal prosecution
It has also been found that criminal prosecution is rare in cases of IPR infringement.
However, it offers the most severe penalties for the infringer.
“Guide to the EU-Vietnam Free Trade Agreement” available at

http://eeas.europa.eu/delegations/vietnam/documents/eu_vietnam/evfta_guide.pdf
75 Ibid
Where there has been intentional reproduction or distribution of work to the public which
is deemed as a ‘commercial scale’, then criminal charges may be brought against infringers.
However, the term ‘commercial scale’ has yet to be officially defined in law and there is
not enough precedence to determine an estimate.
Furthermore, it has been reported that criminal cases usually take around 12 months, with
a further 12-month appeal proceeding.76 Penalties for copyright infringement include a
monetary fine of up to 38,000€ and imprisonment for up to three years. As such, favorable
rulings can provide a valuable deterrent to potential future infringers.
Importantly, the Vietnamese law explicitly states that criminal proceedings for GI
infringement can only be initiated upon the request of the ‘victim’. Moreover, it should be
noted that ‘victims’ are defined by law as individuals, which further suggests that company
owned marks cannot be defended in the criminal courts. As a result, this prevents
companies from making use of the Vietnamese criminal court system for the protection of
GIs unless an individual GI producer can be presented as the plaintiff.
Registration as a GI
The application for a GI must be filed directly or by mail to the National Office of Intellectual
Property of Vietnam (NOIP) or at its offices in Ho Chi Minh City or Da Nang. The right to
register a geographical indication is granted to organizations and individuals as well as
collective organizations representing organizations producing product with GIs. Also,
individuals and administrative management agencies pertain the right to register
geographical indications. Non-permanent residents of Vietnam as well as foreign
organizations without a production or trading establishment in Vietnam are only allowed
to file applications through a legal representation in Vietnam.77
The following documents must be presented with a GI application:78
a) A request made in a standard form provided by The National Office of

Intellectual Property of Vietnam (NOIP);
b) Documents and information identifying the GI (particular characteristics

and quality of products with geographical indication and a map of the geographical
area);
c) If the application is registered through a legal representation, power of

attorney must be presented;
d) Documents provingthe right to registration, if acquired by the applicant

from another person;
e) Receipt of fees and charges.
It is important to note that all the aforementioned documents must be filed in Vietnamese
with the exception of the documents listed in points c) and d) Other documents may be
presented in another language but must be translated into Vietnamese at the request of
NOIP. A similar treatment will be applied for the submission of supporting documentation.
The costs involved in GI registration in Vietnam are the following79:
76 Ibid
77
Ibid
78
Ibid
79
“Vietnam Factsheet.” South-East Asia IPR SME Helpdesk, project funded by the European
- the filing fee of VND 180,000 (approximately EUR 7)

- the publication fee of VND 120,000 (approximately EUR 4)
- the examination of the application fee of VND 420,000 (approximately EUR 15)
- the fees for obtaining a certificate, publication of a decision on granting a GI and
registering the certificate cost VND 120,000 (approximately EUR 4) each.
Supervision and Administration

As the leading agency for the State’s administration of intellectual property rights, the
National Office of Intellectual Property of Vietnam (NOIP) regularly provides answers and
guidance on the implementation of intellectual property laws and regulations.
Competent authorities for GI protection

The National Office of Intellectual Property (NOIP)
384-386, Nguyen Trai Street

Thanh Xuan District
Ha Noi City
Telephone (844) 3558 8217
(844) 3858 3069
(844) 3557 2091
Telefax (844) 3557 2090
(844) 3858 3328
(844) 3858 8449
E-mail address: congnghethongtin@noip.gov.vn / vietnamipo@noip.gov.vn
Website address: www.noip.gov.vn
Legislation, Regulations and Administrative Measures

The Civil Code of 1995 (revised in 2005 by Law No. 33/2005/QH11) governs the regulation
of the whole universe of IPRs in Vietnam.80 Additionally, the Law on Intellectual Property
of 2005 (Law No. 50/2005/QH11) was amended and supplemented in 2009 (Law No.
36/2009/QH12). This Law covers comprehensively the full range of full IPRs.
Implementing provisions are generally regulated by decrees and circulars
80
3. MARKET SNAPSHOTS FOR SELECTED PRODUCTS
This section provides specific information for various food and beverage categories and products. This information includes a market
snapshot containing analysis of the market size, trends, distribution, and consumer profiles and sensitivities. Additional information
regarding market entry, import procedures, and considerations for intellectual property are also included.
Within the following category specific market snapshots products have been aggregated and analyzed according to the Harmonized System
(HS) codes. For some product categories a single HS 4 entry will be covered whilst for others there will be multiple HS 4 categories across
different HS 2 chapters. See Figure below for specific HS 4 codes covered in the following product category sections.
Table 5 Product Classification Table
Product Category HS 2 Chapters/ HS 4 Codes Description

Wine and Vermouth 2204 and 2205 Wine and aromatized wines
Spirits 2208 Spirits of an alcoholic strength of less than 80%
Beer 2203 Beer made from malt
Fresh and Processed Meat 0201,0202,0203,0204,0206,0207,0210,1601 Fresh meat covers the meat and edible offal of beef,
and 1602 pork, lamb and poultry; processed meat covers edible
meat or offal that has been salted, is in brine or is
dried or smoked, sausages and similar products of
offal and meat and other prepared or preserved meat
or offal.
Olive Oil 1509 and 1510 Olive Oil and its fractions and other oils produced from
olives.
Fresh Fruits and Vegetables 07 and 08 All products under these chapter headings
Processed Fruits and Vegetables 20 All products under these chapter headings
Dairy Products 0401,0402,0403,0404,0405 and 0406 Includes milk and cream not concentrated or
sweetened, milk and cream concentrated or
sweetened, buttermilk and yoghurt, whey and natural
milk products, butter, cheese and curd.
Processed Cereals 1902 and 1904 Pasta and couscous, and breakfast cereals and cereal
bars
Bread, Pastry, Cakes, Biscuits 1905 Products include bread, biscuits, wafers, cakes and
and other bakery products pastries
Chocolate and Derived 1806, 1704 Chocolate and other food preparations containing
Products, and Confectionery cocoa, Sugar confectionary (including white chocolate,
not containing cocoa
Honey 0409 Includes natural honey
Gum Resins and Plant Extracts 1301 and 1302 Includes gum resins, vegetable saps and extracts;
pectic substances, pectinates and pectates, agar-agar
and other mucilages and thickeners, whether or not
modified, derived from vegetable products.
Cotton and Live Plants 52, 06 Includes all forms of cotton, bulbs, live plants, cut
flowers and ornamental foliage
Harmonized Commodity and Coding Description System

3.1 Wine
Strengths Weaknesses
•Westernized market •Highly competitive and
•high consumption rate of saturated market, hard to
Western alchoholic products build loyal customer base
•rising disposable income •No advertisemnt for wines
•strong French influence on allowed in the media
the market
Opportunities Threats
•Wine consumption in •Increasing health-
Vietnam is predicted to rise conciousness could
due to the rise in disposable negatively affect the
income demand for wine
•potential rise in retail prices
could negatively affect the
demand for wines
Consumption
As income levels and the population
size increase in Vietnam, alcohol
consumption has simultaneously
increased and will continue to
increase in the coming years. Of the
range of alcoholic beverages, beer
remains the most popular among
Vietnamese, representing the virtual
totality of alcohol consumed by
volume. By comparison, spirits and
wine are far less consumed.
Nevertheless, in recent years, spirits
and wine consumption have been increasing to match rising income levels and shifting
consumer preferences.81
81“Vietnam’s beverage industry” Research Report, EU – Vietnam Business Network (EVBN), 2016,
available at: http://evbn.org/vietnam-beverage-industry-report/
The consumption of wine and spirits in Vietnam reached 70 million liters in 2015; this
number is forecasted to increase to 100 million liters in 2020. Compared to beer sector,
wine and spirits is an “infant” industry in Vietnam. This has been influenced by the absence
of international investment and relatively higher prices for this type of alcohol. Additionally,
the consumption of wine and spirits is concentrated in urban centers (Hanoi, Ho Chi Minh
City and Da Nang) due to existing income inequality in urban and rural areas. 82
Consumer Trends
The future of the wine market in Vietnam looks very optimistic. According to
WineBusiness.com, this optimistic is cushioned by Vietnam’s “huge and growing population
of 91 million and its French heritage, which makes sipping a glass of chilled Sauvignon
Blanc or Chardonnay with a spicy Vietnamese fish dish or a bowl of pho even more
feasible”.83
The consumption habits of the Vietnamese consumers shift towards higher-value alcoholic
drink products as the disposable incomes of Vietnamese population rise. This trend is
particularly found in urban centers as the spread of the modern trade channels (AEON, B’s
Mart and Circle K) impacts the increase in spirits and wine sales.84
In Vietnam, wine consumption is often times associated with sophistication and

internationalization. Additionally, the booming tourism sector in Vietnam has been a major
conduit for boosting wine consumption. As tourist arrivals are expected to increase in the
coming years, this is likely to further drive the demand for on-trade wines, particularly in
restaurants, hotels, and bars.
Unlike the practice in many European countries, Vietnamese consumers often prefer to
purchase wine from supermarkets as opposed to wine shops. Moreover, there is no major
price differential between supermarkets and wine shops. Consumers also tend to feel more
comfortable in supermarkets as there is less pressure to have superior knowledge about
the intricacies of wine.
Overall, it has been found that even basic knowledge about wines is limited in Vietnam
and is mostly concentrated amongst middle to high income groups. Consumers tend to
have little to no knowledge about wines, while store staff is not fully equipped to provide
them with expert information. Nevertheless, there are growing opportunities for
consumers to expand their knowledge of wines and for wine producers to boost their sales
in the market.
Bolstered by an increase in imports and a surge domestic demand, there has also been an
expansion of locally produced wine. As a result, Vietnamese premium wine is in a good
place to develop and local consumers are waiting for Vietnamese wine producers to expand
offerings in the coming years.85
It should be noted that the demand for wine in Vietnam is seasonal. Demand is highest at
year-end celebrations, during the Tet festival (Lunar New Year) around February every
82 Ibid, pp.16
83 “Wine from Vietnam: Pervasive yet Eclipsed by Beer.” WineBusiness.com,
https://www.winebusiness.com/news/?go=getArticle&dataid=155297
84
“Vietnam’s beverage industry” Research Report, EU – Vietnam Business Network (EVBN), 2016,
available at http://evbn.org/vietnam-beverage-industry-report/
85 © Source: Euromonitor International, “Wine in Vietnam,”2015
year, Christmas holiday, as well as for New Year celebrations.86 It has been estimated
between 60% and 70% of the wine sales occur during these periods.
Consumer Profiles
Red wines are the bestselling wines in Vietnam and continue to “fastest growth in terms
of total volume”.87 This is followed by white wine and sparkling wine, respectively. Taken
as a whole, imported wines are noted to have prestige appeal; however, there is
competition from locally produced wine since they are more affordable.
Although the wine market in Vietnam is known to be male-dominated, an evolving trend

has emerged with regard to the female alcohol consumer. Many Vietnamese women are
gradually becoming more exposed to global trends in the food and beverage industry. This
may be of additional interest to wine sellers as women tend to be much more open to new
wines than male consumers. Often times they attend functions at wine bars and wine
tastings, which make them very promising target consumers.
According to the research conducted by Vietnam Supply Chain, 82% of alcoholic beverages
is consumed out-of-home due to a popular trend of drinking to socialize.88Another research
conducted by Ipsos UU has showed that regional differences in alcohol consumption
behavior exist. The research findings are summarized below89:
- North – „Trend followers”, attention on packaging. extensive knowledge of different

brands;
- Central - Tend to choose local brands, high brand loyalty and less willing to
experiment;
- South - Extensive knowledge of different brands and willingness to try new ones
Challenges for EU Producers

In comparison to the EU market, the market for alcoholic beverages in Vietnam is far less
regulated. There is, for example, no legal drinking age in Vietnam. In contrast, the
Vietnamese legislation prohibits the advertisement and the promotion of wines and spirits
that exceeding 15% of alcohol by volume in almost all media. This legislation does not
apply to beers and ready to drink packaged beverages.
The prevailing challenge for EU producers will be to build a loyal consumer base, whether
it is in the premium category for high value alcoholic beverages or it caters to more price-
sensitive Vietnamese consumers.
Offer
Domestic Offer
There are only a few wineries in Vietnam in comparison to what exists in the EU. Wineries
in Vietnam range from four to fifteen, although „ <..>there are onlyfour to five companies
producing grape wine <..>”. The largest winery is Vang Dalat Winery, which is owned by
86 “Agrofood Research Report.” EU-Vietnam Business Network (EVBN), available at:

1141118112431_1.pdf
87 ©Source: Euromonitor International, “Market Opportunity Report: Vietnam,” 2014
88
“Vietnam’s beverage industry” Research Report, EU – Vietnam Business Network (EVBN), 2016,
available at http://evbn.org/vietnam-beverage-industry-report/
89 Ibid, p24
Ladofoods. Other major producers include Halico and Thang Long Liquor Company that
both have operations in Hanoi. 90
The following is
a synopsis of
the profiles of
the major wine
producers in
Vietnam:
Ladofoods—
Lamdong
Foodstuffs JSC
(Ladofoods) is
famous for its
two popular
wine brands –
Dalat Red
Wines and
Dalat White
Wines. “The
company uses
French and
Italian
winemaking technologies and techniques to make sure it meets international standards in
liquor production and wine storage”. 91
Even though the Dalat Wine brand has been in existence since 1999, “and though present
in the market for 15 years, Ladofood, the owner of Da Lat Wine brand, still found it difficult
to conquer Vietnamese drinkers’ hearts”. 92 Drawing on a novel approach in 2012,
Ladofoods decided to import new grape varieties and to hire foreign experts to guide
farmers in the cultivation of grapes. “However, only two years later could Ladofood choose
suitable grape varieties”. 93 However, now Ladofoods is one of the most popular wine
makers in Vietnam and the business is doing well.
Halico—Hanoi Liquor Company (Halico) “is one of the main producers of wine and spirits
in Vietnam”, controlling approximately 41% of the market share in the Vietnamese liquor
market.94 Currently, the company is predominantly focused on increasing its production of
light grape and sparkling wines, but hopes to expand their vineyard area to benefit from
Vietnam’s lucrative wine market.
Thang Long Liquor Company—This Company is also “one of the top producers and
distributors of wine in Vietnam”, specializing in the production of wine from tropical fruits.
Its main manufacturing facility is currently located in the Nihn Thuan province; however,
90 “Wine from Vietnam: Pervasive yet eclipsed by Beer.” WineBusiness.com,

https://www.winebusiness.com/news/?go=getArticle&dataid=155297
91 “Step into the new world exploring the vineyards of Vietnam.” Singapore Wine Vault,
http://www.singaporewinevault.com/step-into-the-new-world-exploring-the-vineyards-of-vietnam/
92 “Domestic producers promote Vietnamese Wine.”, Vietnam Net Bridge,
http://english.vietnamnet.vn/fms/business/133618/domestic-producers-promote-vietnamese-
wine.html
93 Ibid
94 “Step into the new world exploring the vineyards of Vietnam.” Singapore Wine Vault,
http://www.singaporewinevault.com/step-into-the-new-world-exploring-the-vineyards-of-vietnam/
it is noted that this Company has operations in the northern and southern regions of
Vietnam.95
Imports
According to the International Trade Centre, the top wine importer to Vietnamese market
in 2016 was Malaysia (17%); the country was followed by France (15.9%), Chile (13.8%)
and Hong Kong (12.3%).96
The main EU wine producers increased their exports to Vietnam in the period between
2012-2016. French exports grew by 6% in wine product category, while it increased by
58% in vermouth category. Italian exports showed a significant growth in both product
categories – 38% for wines and 56% for vermouths. Spanish wine exports increased by
17% during the same period.97
Figure 6 Vietnam's Imports of Wine 2011-2015
Imports
25
20
EUR Million
15
10
5
0
2011 2012 2013 2014 2015
Imports
ITC Trade Map98
Exports
According to the ITC data, the total value of Vietnamese wine exports in 2016 amounted
to approximately EUR 320 thousand. The largest export destination was Qatar (45%),
followed by Hong Kong (27%) and Philippines (9%).99
95 Ibid
97
©Trade Map, International Trade Centre, available at https://www.trademap.org
98 Ibid
99 Ibid
Figure 7 Vietnam's Wine Exports 2011-2015
Exports
1200
1000
800
EUR Thousand
600
400
200
0
2011 2012 2013 2014 2015
Exports
ITC Trade Map100
GI Labelling
Vietnam has an established recognition in place for GIs and foreign companies can also
apply for PDO and PGI recognition. Currently, there is no EU wine which is registered as a
GI in Vietnam. However, the EU-Vietnam FTA contains comprehensive provisions on the
mutual protection of GIs. Vietnam has agreed to protect 169 GIs from the EU, including
wines. Table 7 below shows the GI wines from the EU which are protected under the EU-
Vietnam FTA:101
Table 6 List of GI Wines from the EU protected under the EU-Vietnam FTA
Country Designation Name

Cyprus Κουμανδαρία /Commandaria
Germany 1. Franken
2. Mittelrhein
3. Mosel
4. Rheingau
5. Rheinhessen
Spain 1. Alicante
2. Bierzo
3. Cataluña
4. Cava
5. Empordà
6. Jerez-Xérès-Sherry
7. Jumilla
8. La Mancha
9. Málaga
10. Manzanilla-Sanlúcar de Barram
11. Navarra
12. Penedès
13. Priorat
14. Rías Baixas
15. Ribera del Duero
16. Rioja
17. Rueda
18. Somontano
100
Ibid
101“EU-Vietnam Free Trade Agreement: Agreed text as of January 2016.”, European Commission,
http://trade.ec.europa.eu/doclib/docs/2016/february/tradoc_154201.pdf
19. Toro
20. Valdepeñas
21. Valencia
France 1. Alsace/Vin d'Alsace
2. Anjou
3. Beaujolais
4. Bordeaux
5. Bourgogne
6. Chablis
7. Champagne
8. Châteauneuf-du-Pape
9. Coteaux du Languedoc
10. Languedoc
11. Côtes de Provence
12. Côtes du Rhône
13. Côtes du Roussillon
14. Graves
15. Bergerac
16. Haut-Médoc
17. Margaux
18. Médoc
19. Pomerol
20. Pays d'Oc
21. Saint-Emilion
22. Sauternes
23. Touraine
24. Ventoux
25. Val de Loire
Greece 1. Νεμέα (transcription into Latin
Alphabet: Nemea)
2. Ρετσίνα Αττικής (transcription into
Latin alphabet: Retsina Attikis
3. Πελοποννησιακός
(transcription into Latin alphabet: Peloponnese)
4. Σάμος (transcription into Latin

Alphabet: Samos)
Croatia Dingač
Hungary Tokaj/Tokaji
Italy 1. Acqui / Brachetto d'Acqui
2. Asti
3. Barbaresco
4. Bardolino Superiore
5. Barolo
6. Brunello di Montalcino
7. Chianti
8. Conegliano Valdobbiadene - Prosecco
9. Prosecco
10. Dolcetto d'Alba
11. Franciacorta
12. Lambrusco di Sorbara
13. Lambrusco Grasparossa di Castelvetro
14. Marsala
15. Montepulciano d’Abruzzo
16. Sicilia
17. Soave
18. Toscana/Toscano
19. Veneto
20. Vino Nobile di Montepulciano
Portugal 1. Alentejo
2. Dão
3. Douro
4. Madeira
5. Porto/Port/Oporto
6. Vinho Verde
Romania 1. Cotnari
2. Dealu Mare
3. Murfatlar
Slovakia 1. Vinohradnícka oblasť Tokaj
EU-Vietnam FTA text
Supplying Markets
Currently, the local wine market features wines from such areas as France, Italy, Chile,
USA, and Australia:
French wines are very popular in Vietnam, the most well-known of which is Bordeaux.
However, estimates retrieved from the International Trade Centre reveal that Vietnamese
consumers are slowly shifting their preferences away from French wine. In 2010, French
wine exports to Vietnam accounted for 35.3% of the market, while in 2015 this number
has dropped to 34.5%.102 Meanwhile, over the same period, imports from Italy and Chile
have grown exponentially. In the case of Chile, the 2011 bilateral trade agreement with
Vietnam has largely accounted for this massive increase.
Comparatively speaking, Italian wines account for a lower market share than French
wines. However, in recent times, Italian wines have been gaining relative success in the
Vietnamese market. In 2010, Italian exports of wine to the Vietnamese market amounted
to approximately 490€ thousand compared to approximately 2.2€ million in 2015, which
is almost a five-fold increase. In terms of market share, the market share for Italian wines
in Vietnam was 4.9%, while in 2015, the market share increased to 10.8%. 103 It has been
noted that Italian wines has become more popular in Vietnam due to the perception that
Italy is a country that produces high quality and healthy foods and beverages.
Chilean wines have become increasingly popular in Vietnam. This has been the case
because of its affordability and the ease with which it can be paired with Vietnamese foods.
In 2010, Chilean wine exports to Vietnam amounted to 2.7€ million. By 2015, these
exports increased substantially to 7.1€ million. Importantly, as exports have increased, so
has the market share for Chilean wines. In 2015, Chilean and French wines were
forerunners, each accounting for 34.5% of market share. 104 As a result of the free trade
agreement between Vietnam and Chile, the amount of Chilean wine available in the
Vietnamese market has increased due to significantly lower customs duties.
102
©Trade Map, International Trade Centre, www.trademap.org
103 Ibid
104 Ibid
Local Competitors
In terms of availability, Vang
Dalat from Ladofoods is the
easiest one to find as it is
available in almost every
restaurant and corner store in
Vietnam. It’s “hearty blend of
crushed red grapes and
fermented mulberry juice” 105
only makes the red wine brand
more attractive to the
Vietnamese consumer.
In 2015, Ladora Winery from

Ladofoods officially launched a
premium Vietnamese wine,
namely Chateau Dalat. It is
Vietnam’s first premium wine.
With its quality products and
strong and fascinating tastes,
Chateau Dalat has quickly
conquered the local market. It
also immediately attracted the
attention of providers of wine
gourmet and distributors.
Indeed, the success of Chateau
Dalat offers new prospects for
premium local wine. Moreover, it
has sparked renewed confidence
and inspiration in Vietnamese
wine producers. 106

While there have been positive
developments that have sought to liberalize the Vietnamese economy, it has been found
that there are still some protectionist policies that exist within the wine industry. Taxes
imposed on wine include 50% import duty, 30% special consumption tax and 10% VAT.107
Furthermore, it has been found that changes in SCT calculation, as regulated in Law
106/2016/QH13 and the enforced Decree 108/2015, have adversely affected exports of
wine into Vietnam.
Specific Customs and SPS Requirements

Owing to the results of the EU-Vietnam FTA negotiations, the import tariff on wines will be
liberalized after 7 years from the date of entry into force. 108 The FTA is expected to come
into force in 2018. Besides the import tariffs which will decrease over the years after the
FTA implementation, EU wine exporters/producers in Vietnam will still be liable for Value
105 "Step into the New World: Exploring the Vineyards of Vietnam”, Singapore Wine Vault,
available at: http://www.singaporewinevault.com/step-into-the-new-world-exploring-the-
vineyards-of-vietnam
106 © Source: Euromonitor International, “Alcoholic Drinks in Vietnam Report,” 2015
107 “Vietnam – Import Tariffs.” Export.gov, International Trade Administration,
https://www.export.gov/article?id=Vietnam-Import-Tariffs
Added Tax of 10% and Special Sales Tax, applied to alcoholic products. For wine and spirits
(alcohol by volume lower than 20°) the tax rate of 35% is applied.109
Market entry
The common practice employed by foreign distributors of beverage products is setting up
a trading company in Vietnam. This is because Vietnam allows beverage imports and
distribution for companies, registered and investing in Vietnam. Additionally, the local
presence allows such foreign companies to improve their quality control and react quicker
in comparison to their counterparts based overseas. 110
Another mode of market entry is a cooperation with local companies. This provides a
foreign investor with an advantage on the Vietnamese market as the domestic company
has a network and understands the market. In some cases, this market entry transforms
local companies into wholly owned foreign companies as the foreign firm invests to further
exploit the market opportunities in Vietnam.111
The following are some important rules surrounding the wine production business
according to the Decree no.105/2017/ND-CP dated 14 Sep 2017, which was issued by the
Government of Vietnam on November September 14 that is replacing the Decree No.
94/2012/ND-CP dated November 12, 2012 and stiffening some regulations.112
Wine shall be imported into Vietnam through only international border gates. According to
the new rules, “Alcohol importers do not have to submit additional document “the written
appointment or authorization as an official distributor or importer of the producer or trader,
or the agent contract of the producer or trader of those items””113
According to the Law, except the provisions at Article 12 of this Decree, only wine products
with legal brands shall be consumed in Vietnam. Such products must have their brands in
proper line with regulations on brand. As for export wine, it's necessary to make brand
name for goods in accordance with requirements of importers as long as those
requirements do not mislead the nature of goods and do not violate Vietnam laws as well
as importers ones.
Wine produced for sales at home and wine imported to consume in Vietnam must be
stamped on their packages as stipulated by the Ministry of Finance (excluding producing
wine by traditional manual methods for selling to the enterprises licensed to produce wine
for further processing).
From January 1st, 2014, wine products for domestic uses must be stamped. The Ministry
of Finance makes provisions on printing, stamp issuance and management of stamps for
both domestic wine products and imported ones. Stamps for domestic and imported wine
products shall only be granted for individuals, organizations who attain registration
certificate of wine production or business registration certificate of wine products
distribution. Wine products for export, purchase or exhibition abroad must be stamped
properly according to the law of the importing country.
109 „Vietnam’s beverage industry “EU – Vietnam Business Network (EVBN), available at
http://evbn.org/vietnam-beverage-industry-report/
111 Ibid, pp. 28
112 “Vietnam - Import Requirements and Documentation”, U.S. Department of Commerce,
International Trade Administration, July 2017, available at:

https://www.export.gov/article?id=Vietnam-Import-Requirements-and-Documentation
113
“New regulation on alcohol imports”, Vietnam Customs, October 2017, available at:
https://www.customs.gov.vn/Lists/EnglishNews/ViewDetails.aspx?ID=599&Category=News%20an
d%20Events&language=en-US
Imported wine products may include finished bottle or can or barrel wine products for
immediate uses and wine in the form of semi-finished and ancillary materials for making
up finished wine in Vietnam. Imported wine must acquire legal documents according to
current laws and acquire standards of imported wine stamping as provided in Article 15 of
this Decree. Imported wine must have brand as provided in Article 14 of this Decree and
other regulations of relevant laws.
Only enterprises occupying business registration certificate of wine products distribution

are capable of importing wine directing and may take responsibilities for imported wine
quality and safety. According to the new rules, “in the case of importing semi-finished
alcohol, enterprises can only sell to the enterprises which have "industrial alcohol
production license". Enterprises with "industrial alcohol production license" are allowed to
import or entrust the import of semi-finished alcohol for the production of alcohol.”114
Importer Registration
All imported and domestically produced foods, other than fresh fruits and meat, require a
Food Standards Registration Certificate from the Vietnam Food Administration in the
Ministry of Health.115 This certificate is valid for three years. In addition, imports of a broad
range of agricultural products require an automatic import license from the Ministry of
Industry and Trade for each import consignment. Therefore, an importer must present the
following documents to obtain the license from the Ministry: a business registration
certificate, import contract, commercial invoice, payment document (such as a letter of
credit), and a bill of lading.116
Special Consumption Tax

On April 6, 2016, the National Assembly of Vietnam passed Law 106/2016/QH13 (Law 106)
on amending and adding a number of articles to Law on Value Added Tax, the Law on
Special Consumption Tax (SCT), and the Law on Tax Management. 117 The Law will
adversely affect imports of alcoholic beverages by changing the tax basis for how the
special consumption tax is collected. It will come into force on July 1, 2016. As articulated
in Article 1 (4), the SCT rates that apply to all alcoholic beverages will be increased by 5%
every year in 2016 and 2018.118
Hence, in the case of wine where alcohol content is less than 20% by volume, the following
increases will apply to SCT rates:
January 1, 2016: from 25% to 30%
114
Ibid
115© “Trade Policy Review: Report by the Secretariat – Vietnam.” World Trade Organization,
116 Ibid.
117 U.S. Department of Agriculture, “Vietnam: New Law on Special Consumption Tax Adversely
Affects Alcohol Imports”, GAIN Report, May 2016, pp. 1-4 available at:
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/New%20Law%20on%20Special%20Co
nsumption%20Tax%20Adversely%20Affects%20Alcohol%20Imports_Hanoi_Vietnam_5-17-
2016.pdf
118 U.S. Department of Agriculture, “Vietnam: New Law on Special Consumption Tax Adversely
Affects Alcohol Imports”, GAIN Report, May 2016, pp. 1-4 available at:
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/New%20Law%20on%20Special%20Co
nsumption%20Tax%20Adversely%20Affects%20Alcohol%20Imports_Hanoi_Vietnam_5-17-
2016.pdf
Overall, the new Law regulation will make wine more expensive following its entry into
force on January 1, 2016 and may be a significant impediment for EU wine exporters.
Product-Specific Labelling
Besides the compulsory labelling requirements which are required for all imported goods
into Vietnam, labels for alcoholic products, including wine, must contain119:
• Quantity;
• Ethanol contents;
• Expiration date (if any);
• Instructions for storage (for wines);
• Warnings (if any); and
Lot number (if any).
Distribution
For foreign companies to export food and beverage products and distribute them through
both wholesale and retail channels, they are required to be registered in Vietnam as well
as to have an investment license.120 If a foreign company does not have an investment
license for distribution and invoicing, they must work with an authorized agent or
distributor in order to sell their products in Vietnam. For a commission, a typical agent
will provide market research, marketing and promotion, as well as after sales service to
consumers. Distributors may also decide to purchase goods from foreign companies for
resale. In some cases, distributors can also sometimes perform the functions of an agent.
The majority of alcoholic drinks were distributed through on-trade channels due to rising
common perception of drinking to socialize.121 According to information retrieved from
Euromonitor International and VPBS Research, on-trade distribution of alcoholic drinks in
Vietnam accounted for 82.6% of the market share, while off-trade channels accounted for
17.4% of the market share.
119 U.S. Department of Agriculture, “Vietnam: GVN revised Decree on Goods Labelling”, GAIN
Report, June 2017, pp.19, available at
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/GVN%20revised%20Decree%20on%2
0Goods%20Labeling_Hanoi_Vietnam_6-15-2017.pdf
http://www.calwinexport.com/files/JBC%20Vietnam%20Wine%20Market%20Study.pdf
120 “Food and beverage to Vietnam: Trends and opportunities.” Australian Trade and Investment
Commission, https://www.austrade.gov.au/Australian/Export/Export-
markets/Countries/Vietnam/Industries/food-and-beverage
121 “Beverage Supply Chain.” Vietnam Supply Chain,
http://vietnamsupplychain.com/assets/files/54bf1207b86eaVSC_BeverageSupplyChain_2015.pdf
Figure 8 On Trade/Off Trade Market Share in Alcoholic Beverages, Vietnam

EU producers who are seeking to sell their wines in the Vietnamese market may find the
market challenging for a number of reasons. The main reason is that consumers have very
limited information about wines. Additionally, it has been noted that consumers may feel
less comfortable in wine shop as they tend to feel pressured to select the right wine.
Salespersons have also been found to be poorly trained and not well equipped to handle
consumers’ queries. As a result, consumers tend to prefer to make their wine purchases
in supermarkets. Furthermore, it has been found that the outward appearance of many
wine shops is uninviting, making them unappealing to customers.
3.2 Spirits
•Westernized market •Highly competitive market
•high consumption rate of •It is not allowed to advertise
wester alchoholic products alcoholic products over 15%
•rising disposable income on any media Channles
•Strong French influence and
large expatriate base
•Overall spirit consumption •Increasing health-
in Vietnam is predicted to conciousness could
rise due to the rise in negatively affect the
disposable income demand for spirits
•beer is becoming more
popular at the expense of
spirits
Consumption
It has been reported that Vietnamese consumers have
started to consume more alcohol. “According to Pham Thi
Hoang Anh, director of non-governmental organisation
HealthBridge, Viet Nam consumes over 3 billion litres of beer
and nearly 68 million litres of alcohol each year, costing US$3
billion a year”. 122 Additionally, it has been found that “57.72
per cent of Vietnamese households often use alcohol”. 123
With regard to spirits consumption, general statistics shows
that spirits are not so popular in Vietnam than wines and
beer. However, hard liquor consumption is also on the rise,
as in 2015 Vietnamese people drank about “342 million litres
of spirits last year [2015] – a 40 per cent increase from
122 “Alcohol Consumption increases in Vietnam.” Viet Nam News, Oct. 2015,
http://vietnamnews.vn/society/277365/alcohol-consumption-increases-in-viet-
nam.html#0wQ4OmiWvQGiRtXr.99
123 Ibid.
2010”124. This however, makes up about 3.5 liters of hard liquor per year per person,
which is well below the average in many European countries.
Consumer Trends
The following are a few trends related to spirits consumption in Vietnam:
• The results of a “survey [conducted by HealthBridge] showed that alcohol and beer
are on their [average Vietnamese Consumer] regular daily food list, and not just
on holidays”.125
• As a result of a growing young population and the emergence of an increasingly
affluent and urban middle class, consumers increasingly prefer to socialize in
restaurants with the consumption of alcoholic drinks.126 Moreover, there will also
likely be a shift towards more premium products over the forecast period.
• It has been found that “consumers generally prefer spirits such as vodka, cognac,
brandy and whiskey to wine”.127 As expatriates and tourists are one of the main
consumer groups in wine and spirits sector, the growing tourism sector is likely to
increase sales of wine and spirits in Vietnam.128
• According to various sources, consumption of alcohol in Vietnam is expected to
increase. Together with this, also spirits’ consumption is expected to increase.
It is forecasted that Scotch whisky exports to Vietnam could be boosted after the EU and
Vietnam reached a deal over a free trade agreement (FTA). The Scotch Whisky Association
(SWA) believes that the deal should encourage future expansion in Vietnam for the
industry.129 The FTA will help gradually phase out the import tariff as well as tackling other
trade restrictions.
Consumer Profiles
Spirits are consumed mainly in hotels, restaurants, bars, clubs, nightclubs, parties and
events attended by more affluent consumers who are willing to pay for luxury drinks. 130
Additionally, a small but steadily increasing number of women are joining the men at the
bar, also drinking hard liquor.

One of the major barriers that exist in the alcoholic drink industry in Vietnam is the
prohibition of advertising and the promotion of wines and spirits in all forms of media. This
is the case for spirits that are equivalent to more than 15% of alcohol by volume. However,
there are no advertising restrictions on beer and ready-to-drink beverages.
124 “Việt Nam joins alcohol consumption global top ten list”, Viet Nam News, September 2016,
available at: http://vietnamnews.vn/society/342723/viet-nam-joins-alcohol-consumption-global-
top-ten-list.html#YEOOGb4SEVeqtulb.97
125“Alcohol Consumption increases in Vietnam.” Viet Nam News, Oct. 2015,
http://vietnamnews.vn/society/277365/alcohol-consumption-increases-in-viet-
nam.html#0wQ4OmiWvQGiRtXr.99
126 © Source: Euromonitor International, “Alcoholic Drinks in Vietnam Report”, 2015
1141118112431_1.pdf
129 © Source: Euromonitor International, “Spirits in Vietnam,” 2015
130 Ibid.
Offer
Domestic Offer
The spirit industry in Vietnam has enormous potential, especially whisky and vodka, due
to major investments coming from the largest international player, Diageo Plc.131 Moreover,
under the Trans-Pacific Partnership Agreement which was signed at the end of 2015, it is
anticipated that there will be a reduction in the import tax on spirits. This is likely to have
a strong negative effect on local producers of spirits. Thus, domestic players are likely to
invest more in order to improve their product quality and service, as well as their
distribution networks, in order to survive and grow.
Imports
Over the period 2010-2015, the value of spirits imports into the Vietnamese market grew
by an astounding 113%.132
According to the International Trade Centre, imports in 2010 were recorded at

approximately 23€ million but increased to 49€ million by 2015. Imports of spirits from
the EU accounted for 88% of the market share in 2015. The major countries from which
Vietnam imported and their respective market shares are as follows: France (59%), the
United Kingdom (27%), Russia (6%) and the United States of America (1%). 133
The figure below shows the trends in Vietnamese imports from the EU over the period
2010-2015.
Figure 9 Vietnam's Imports of Spirits from the EU
35000
30000
25000
2010
20000 2011
€ '000
15000 2012
2013
10000
2014
5000 2015
0
France United Kingdom Poland Denmark
EU Member States
ITC Trade Map134
131 © Source: Euromonitor International, “Spirits in Vietnam,” 2015

132
134 Ibid
Exports
In 2015, exports of spirits from Vietnam were estimated at 10,052 tonnes.135 The value of
exports grew exponentially from 2010 – an over six-fold increase. Exports in 2013 were
estimated at 68€ million compared to 99€ million in 2015. The major export destinations
and their respective market shares in 2015 were: China 47.3%), Papua New Guinea
(23.5%) and Japan (8.2%).
Figure 10 Vietnamese Exports of Spirits
Export
60
50
EUR Million
40
30
20
10
0
2011 2012 2013 2014 2015
Export
ITC Trade Map136
GI Labelling
Vietnam has an established GIs registration system in place and foreign companies can
also apply for PDO and PGI recognition. Currently, there are only two spirits which are
registered GIs from the EU in Vietnam. These are Cognac from France (Registration no:
00003) and Scotch Whisky from Scotland (Registration no: 00023). 137 However, the EU-
Vietnam FTA contains comprehensive provisions on the mutual protection of GIs. Vietnam
has agreed to protect 169 GIs from the EU, including spirits.138 Table 9 shows the GI spirits
from the EU which are protected under the EU-Vietnam FTA.
Table 7 List of European Union GIs protected under the EU-Vietnam FTA139
Austria 1. Inländerrum
2. Jägertee/Jagertee/Jagatee
Cyprus 1. Ζιβανία/Τζιβανία/Ζιβάνα/Zivania
Germany, Austria, Belgium (German 1. Korn/Kornbrand

speaking Community)
Denmark 1. Brandy de Jerez

2. Pacharán navarro
Finland 1. Suomalainen Vodka/Finsk

136 Ibid
137 “List of Protected GIs in Viet Nam.” National Office of Intellectual Property of Vietnam,
http://www.noip.gov.vn/web/noip/home/en?proxyUrl=/noip/cms_en.nsf/(agntDisplayContent)?Op
enAgent&UNID=3F75C847348B9F12472578E900093D86
138
“Guide to the EU-Vietnam Free Trade Agreement.” Delegation of the European Union to
139 Ibid
Vodka/Vodka of Finland
France 1. Armagnac
2. Calvados
3. Cognac ; Eau-de-vie de Cognac ;
Eau-de-vie des Charentes
Greece, Cyprus 1. Ούζο (transcription into Latin
alphabet: Ouzo)
Hungary 1. Pálinka
2. Törkölypálinka
Ireland 1. Irish Cream
2. Irish Whiskey/Uisce
Beatha
Eireannach/Irish Whisky
Italy 1. Grappa
Lithuania 1. Originali lietuviška degtinė
The Netherlands 1. Genièvre/Jenever/Genever
Poland 1. Polish Cherry

2. Polska Wódka/Polish vodka
3. Wódka ziołowa z Niziny
Północnopodlaskiej aromatyzowana
ekstraktem z trawy żubrowej / Herbal
vodka from the North Podlasie Lowland
aromatised with an extract of bison grass
Sweden 1. Svensk Vodka/Swedish Vodka
United Kingdom 1. Scotch Whisky

Local Competitors
Hanoi Liquor JSC (Halico) continued to
dominate spirits in 2015 with a total
volume share of 52%140. The main reason
for this is its longstanding prestige and
the wide distribution of its brands. In
2013, the company was listed in the Top
100 Vietnamese companies and was
awarded with the Vietnam Golden Star
prize. In addition, its strategic
partnership with Diageo Plc represents a
significant venture into the fast-growing
branded spirits industry in Vietnam.
Halico produces a range of popular,
reasonably priced, rice-based vodkas,
including Hanoi Vodka, Nep Moi and Lua
Moi.
In addition to the investment in Halico,

Diageo has a joint venture with Sabeco,
another state-owned brewer, to produce
a local whiskey brand called Wall Street.

Owing to the results of the EU-Vietnam
FTA negotiations, the import tariff on
spirits will be liberalized after 7 years
from the date of entry into force. The FTA
is expected to come into force in 2018. 141
On April 6, 2016, the National Assembly

of Vietnam passed Law 106/2016/QH13
(Law 106) on amending and adding a
number of articles to Law on Value Added
Tax, the Law on Special Consumption Tax (SCT), and the Law on Tax Management. The
Law will adversely affect imports of alcoholic beverages by changing the tax basis for how
the special consumption tax is collected. It will come into force on July 1, 2016. As
articulated in Article 1 (4), the SCT rates that apply to all alcoholic beverages will be
increased by 5% from 2016 to 2018. In the case of spirits where alcoholic content is 20%
by volume and above, the following increases in rates should apply:
January 1, 2016: from 50% to 55% ad valorem

All imported and domestically produced foods, other than fresh fruits and meat, require a
Food Standards Registration Certificate from the Vietnam Food Administration in the
140©Source: Euromonitor International, “Spirits in Vietnam,” 2015

141“Guide to the EU-Vietnam Free Trade Agreement.” Delegation of the European Union to
Ministry of Health.142 This certificate is valid for three years. In addition, imports of a broad
range of agricultural products require an automatic import license from the Ministry of
Industry and Trade for each import consignment. Therefore, an importer must present the
following documents to obtain the license from the Ministry: a business registration
into Vietnam, labels for alcoholic products, including spirits, must contain144:
• Quantity;
• Lot number (if any).
Distribution
In order to export food to Vietnam and distribute it through both wholesale and retail
channels, companies need to be registered in Vietnam and have an investment license.145
If a foreign company does not have an investment license for distribution and invoicing,
then it must work with an authorized agent or distributor in order to sell its products in
Vietnam. A typical agent will also provide market research, marketing and promotion and
after sales service to consumers. Additionally, distributors will purchase goods from foreign
companies for resale, and can also sometimes perform the functions of an agent.
Figure 11 On and Off Trade Market Share in Alcoholic Beverages, Vietnam
Euromonitor
143 Ibid.
144 U.S. Department of Agriculture, “Vietnam: GVN revised Decree on Goods Labeling”, GAIN

145 “Beverage Supply Chain”, Vietnam Supply Chain,
3.3 Beer
•Beer is popular in Vietnam •Highly competitive and
•high consumption rate of saturated market
Western alchoholic products •it is difficult to compete with
•rising disposable income local brands like Saigon Beer
•High-Income class is
interested in imported beer
•Beer is being increasingly •Increasing health-
paired with food items in conciousness could
on-trade places. negatively affect the
•Overall beer consumption in demand for beer
Vietnam is predicted to rise
due to the rise in disposable
income
Consumption
With a population of 93 million and a beer-
drinking culture, Vietnam is an attractive
market for EU beer exports. Vietnam has been
the top beer-consuming nation in South East
Asia since 2010 and is now “among the 25
countries with the highest increase rates of
alcohol and beer consumption”.146
In particular, beer consumption in Vietnam

has continuously increased since 2013 when
per capita consumption amounted to 33.9
liters of beer. In 2018, the number is expected
to reach 40 liters and is forecasted to increase up to 42.6 liters of beer by 2020. 147 Beer
is also the most popular alcoholic drink in Vietnam.
146 “VN among countries with highest alcohol consumption increase rates.” Tuoi Tre News, Feb.
2014, http://tuoitrenews.vn/society/17601/vn-among-countries-with-highest-alcohol-
consumption-increase-rates
Consumer Trends
Since the 1900s, “beer drinking has become a culture” in Vietnam.148 As Vietnam has hot
and humid temperatures all year round, beer is wildly popular for its taste and coolness,
which can immediately freeze the heat and thirst.
Beer is regarded by Vietnamese consumers as a necessity, either in business meetings or

in informal gatherings of friends. Some consumers also have a habit of drinking beer
during their meal to help them easily digest food. 149 This trend has supported the growth
of alcoholic drinks as large numbers of beer restaurants have opened on streets, especially
around universities and industrial parks.
It has also been found that more formal restaurants have been built in recent years to
cater to the more affluent income groups. Furthermore, these restaurants are known to
offer customers “„diverse kinds of beer bottles and cans, along with fresh beer, draught
beer in small keg (2l) and imported beer from countries such as Germany, Czech or
Australia”.150 Overall, formal restaurants tend to be cleaner than street-side options; “but
the price is often 15 -20% higher”.151
As a result of increasing income levels and busier lifestyles, Vietnamese people tended to
eat out more often. Moreover, the foodservice industry saw big developments in terms of
new outlets and revenue streams. All the above factors contributed to healthy growth of
beer via the on-trade channel in the country.152
Despite imported beers being more expensive than local beers, “Vietnam's middle and
high income consumers are developing a stronger taste for foreign brands”.153 In addition,
“prices range from VND20,000 – 40,000 (US$1 – 2), between double and four times the
cost of domestic beer.”154 Nevertheless, even though local beer brands are preferred,
there has been an increase in sales of foreign beer brands in recent times.
Competition is getting tougher for domestic brewers as foreign rivals increased their shares
within the country’s beer industry after Vietnam joined the Trans-Pacific Partnership
(TPP).155 Under the TPP, Vietnam will remove its tax on imported beer from 35 % to 0 %.
Thus, both local and foreign beer manufacturers are expected to make more effort in order
to win lucrative shares within the Vietnamese market.
Glass bottles were popular within on-trade channels, where a deposit system was
employed and food outlets paid a deposit for bottles. 156 Metal beverage cans seemed to
be more popular within off-trade channels as they were easier to store and transport.
Draught beer was previously produced by unbranded manufacturers with doubtful quality.
However, over the review period, on-trade channels saw increasing numbers of food
outlets serving draught beer, originating from Germany, Belgium, or the Czech Republic.
This draught beer was brewed in the food outlet and was offered at a considerably higher
price than normal beer. Although the sales of draught beer were still negligible in 2011,
draught beer is expected see high growth rates over the forecast period.
148 “Beer drinking.” Vietnam Online, https://www.vietnamonline.com/az/beer-drinking.html

149 © Source: Euromonitor International, “Beer in Vietnam, ” 2015
150 “Beer drinking.” Vietnam Online, https://www.vietnamonline.com/az/beer-drinking.html
151 Ibid.
152 © Source: Euromonitor International, “Beer in Vietnam,” 2015
153 “Demand for imported beer surges.” Viet Nam News, Sept. 2014,
http://vietnamnews.vn/economy/260111/demand-for-imported-beer-
surges.html#p4jpWVMbIe20odoX.99
154 Ibid.
156 ©Source: Euromonitor International, “Beer in Vietnam,” 2015
Consumer Profiles
In the past, imported beer was mostly sold to high-income earners but there have been
emerging trends. As the prices of beer have decreased and disposable incomes have
increased, there has been an influx of middle-income consumers who are demanding
imported beer.
Offer
Domestic Offer
Vietnam is seeking to boost its beer output over the next several years to meet an
expected rise in demand at home and abroad. It is estimated that the Government of
Vietnam “aims to produce 4.1 billion liters of beer in 2020, up from 3.4 billion liters in
2015”.157 Furthermore, the growth prospects for beer after 2020 are predicted to remain
strong. “Beer output will be raised to 4.6 billion liters in 2025 and 5.5 billion in 2035,
according to the blueprint that was recently released by the Ministry of Industry and
Trade.”158
According to information retrieved from the Vietnam Supply Chain, lager is the main type
of beer in Vietnam.159 Vietnamese consumers are very familiar with the taste of lager;
however, they are also open to trying new tastes. Other types of beer such as dark beer,
stout and low-alcohols are not very popular in the country. Consequently, standard lager
holds the lion’s share, with its majority shares of 67% of total lager sales due to pricing
strategies that appeal to still low disposal-income per capita. Additionally, there was a
large gap of at least 43% higher in unit price range of each segment including premium,
standard and economy.160
Imports
Over the period 2010-2015, the value of beer imports into the Vietnamese market grew
by approximately 208%.161 According to the International Trade Centre, imports in 2010
were recorded at approximately 2€ million but increased to approximately 5€ million by
2015. Imports of beer from the EU accounted for around 55% of the total market share
for imports in 2015. The major countries from which Vietnam imported and their respective
market shares in 2015 were as follows: Netherlands (28.6%), Germany (13.5%), Mexico
(12.7%), and the United States of America (9.6%). The figure below shows the trends in
Vietnamese imports from the EU over the period 2010-2015.
157 “Vietnam plans more beer production as locals keep guzzling.” VN Express International, Sept.
2016, https://e.vnexpress.net/news/news/vietnam-plans-more-beer-production-as-locals-keep-
guzzling-3470086.html.
158 Ibid.
160
“Beverage Supply Chain.” Vietnam Supply Chain,
Figure 12 Vietnam's Beer Imports from the EU
Vietnamese Beer Imports from the EU (2010-2015)

3000
2500
2000 2010
2011
€ '000 1500
2012
1000 2013
500 2014
2015
0
Netherlands France Germany Czech Republic Belgium
EU Member States
ITC Trade Map162
With regard to imported beer, brands from Australia, the US, the Czech Republic and
Germany were among the most popular in Vietnam.163 Imported brands came with higher
prices, thus catering to the premium segment of the market. Although imported premium
lager saw robust growth in 2011, the category remained minimal in terms of volume sales.
Many Vietnamese consumers found that the prices of imported beer were too expensive,
compared to domestic beer.
Presently, the number of imported brands is much more than domestic brands. It has been
reported that “at the beer section of a Big C store in District 2, imported beer accounts for
two-thirds of the selection, including brands such as Japan's Asahi, Corona, German
brands Oettinger and Bitburger and Royal Dutch”.164 In addition to a growing supermarket
presence, advertisements are also appearing online in a bid to attract more buyers.
Exports
According to data retrieved from the International Trade Centre, Vietnam exported 71,501
tonnes of beer in 2015.165 Vietnamese exports of beer amounted to approximately 18€
million in 2010. This amount increased to 62€ million in 2015. The main export
destinations for Vietnamese beer and their respective market shares in 2015 were as
follows: Singapore (45.2%), Japan (13.8%), Australia (10%) and Hong Kong, China
(6.8%).
162 Ibid
164 “Demand for imported beer surges.” Viet Nam News, Sept. 2014,
http://vietnamnews.vn/economy/260111/demand-for-imported-beer-
surges.html#p4jpWVMbIe20odoX.99
Figure 13 Vietnam's Beer Export
Export
70
60
50
EUR Million
40
30
20
10
0
2011 2012 2013 2014 2015
Export
ITC Trade Map166
GI Labelling
also apply for PDO and PGI recognition. Currently, there are no beers from the EU which
are registered as GIs in Vietnam. However, the EU-Vietnam FTA contains comprehensive
provisions on the mutual protection of GIs. Vietnam has agreed to protect 169 GIs from
the EU, including beers.167 Table 10 shows the GI beers from the EU which are protected
under the EU-Vietnam FTA.
Table 8 List of European GI Beers recognized under the EU-Vietnam FTA168
Czech Republic 1. České pivo

2. Českobudějovické pivo
Germany 1. Bayerisches Bier
2. Münchener Bier
166 Ibid
167
“Guide to the EU-Vietnam Free Trade Agreement.” Delegation of the European Union to
168 Ibid
Local Competitors
In 2015, Saigon Alcohol Beer & Beverages Corp
(Sabeco) remained the biggest player in beer with
a total volume share of 46%. 169 The company is
also the biggest player in 2017. The company
employed active marketing and held a wide
distribution network, especially in southern Vietnam
where drinking is a very popular daily routine.
Moreover, its prestigious brand names,
longstanding presence, reasonable prices and good
tasting products were other reasons which helped
the company to successfully protect its leading
position over the review period. The company also
tried to tap into the premium segment to compete
with other premium standard lager brands.
There are a number of famous beer producers in

Vietnam, but “the most popular are Hanoi Beer,
Saigon Beer and Huda Beer”.170 In the Northern part of Vietnam, Hanoi Beer is also noted
as one of the pioneers in beer production in the previous century. There are also different
product types that range from traditional draught beer to modern bottled and canned beer.
Further, it has been reported that the “price for bottles and cans of Hanoi Beer varies for
6,000 to 15,000 (28 to 75 US cents) [25-70 € cents] and for a 50l keg of draught beer, it
is around 350,000 VND ($17.5) [15 EUR]”.171
The figure below provides a comprehensive overview of the market shares for beer in
Vietnam in 2013 and the respective shares per beer brand.
Figure 14 Beer Market and Brand Shares (2015)
Source172
169 ©Source: Euromonitor International, “Beer in Vietnam,” 2015

170 “Beer drinking.” Vietnam News Online, https://www.vietnamonline.com/az/beer-drinking.html
171
Ibid.

Foreign beers are subject to a 35% import tax, a 50% special consumption tax, and a 10%
value-added tax.173 Owing to the results of the EU-Vietnam FTA negotiations, the import
tariff on beers will be liberalized after 10 years from the date of entry into force. The FTA
is expected to come into force in 2018.
Special Consumption Tax: On April 6, 2016, the National Assembly of Vietnam passed Law
106/2016/QH13 (Law 106) on amending and adding a number of articles to Law on Value
Added Tax, the Law on Special Consumption Tax (SCT), and the Law on Tax Management.
The Law will adversely affect imports of alcoholic beverages by changing the tax basis for
how the special consumption tax is collected. It will come into force on July 1, 2016. As
articulated in Article 1 (4), the SCT rates that apply to all alcoholic beverages will be
increased by 5% from 2016 to 2018. In the case of beer, SCT rates will increase by 5%
for every year from 2016 to 2018 as follows:

All imported and domestically produced foods, other than fresh fruits and meat, require
a Food Standards Registration Certificate from the Vietnam Food Administration in the
Ministry of Health.174 This certificate is valid for three years. In addition, imports of a
broad range of agricultural products require an automatic import license from the Ministry
of Industry and Trade for each import consignment. Therefore, an importer must present
the following documents to obtain the license from the Ministry: a business registration
into Vietnam, labels for alcoholic products, including beer, must contain176:
• Quantity;
• Lot number (if any).

175 Ibid.
176 U.S. Department of Agriculture, “Vietnam: GVN revised Decree on Goods Labeling”, GAIN


According to information retrieved from Vietnam Net Bridge, “economists have proposed
a higher luxury tax on beer, liquor and wine products”.177 This could adversely affect EU
exports of beer to Vietnam and will undoubtedly lead to higher prices for beer. This could
be discouraging for sales of foreign beer as imported beers are already more expensive
than local beers.
Distribution
In order to export food to Vietnam and distribute it through both wholesale and retail
channels,
companies
need to be
registered in
Vietnam and
have an
investment
license.178 If
a foreign
company
does not
have an
investment
license for
distribution
and
invoicing,
then it must
work with an
authorized
agent or
distributor in order to sell its products in Vietnam. A typical agent will also provide market
research, marketing and promotion and after sales service to consumers. Additionally,
distributors will purchase goods from foreign companies for resale, and can also sometimes
perform the functions of an agent.
It was also found that most alcoholic drinks were distributed through trade channels. This
is due to the growing perception of drinking for socializing purposes in Vietnam. On-trade
distribution of alcoholic drinks counted for 82.6% of the market share and off-trade
channels only accounted for 17.4% of the market share in Vietnam.179
177 “Vietnamese rank high in beer consumption, spend more money than Japanese.” Vietnam Net
Bridge, http://english.vietnamnet.vn/fms/business/151712/vietnamese-rank-high-in-beer-
consumption--spend-more-money-than-japanese.html
178
Vietnam Supply Chain, “Beverage Supply Chain.”, May 2015, available at:
179 Ibid
Figure 15 On Trade and Off Trade Market Share in Alcoholic Beverages, Vietnam
Source180
Geography and Major Markets

In Southern Vietnam, drinking is a very popular daily routine. The figure below reveals
that 59% of beer consumption takes place in Southern Vietnam compared to 35% in
Northern Vietnam.
According to information retrieved from Vietnam Online, “Hanoi Beer was the pioneer in
beer production and famous in the North of Vietnam from the previous century”. 181
However, in the Middle and South of Vietnam, people tend to prefer Huda (Hue Beer) and
Saigon beer. The figure below shows the distribution of beer in Vietnam by respective beer
brands.182
180 Ibid
181 Vietnam Online, “Beer drinking.” available at: https://www.vietnamonline.com/az/beer-
drinking.html
182 Vietnam Supply Chain, “Beverage Supply Chain.” available at:
Figure 16 Distribution of Beer in Vietnam by Respective Beer Brands
Vietnam Supply Chain183
183Vietnam Supply Chain, “Beverage Supply Chain.” available at:

3.4 Fresh and Processed Meat
•High Consumption rate of •Highly competitive and
meat products in Vietnam saturated market
•Rising disposable income •Fierce competition from
•Rising food safety Australia and USA, that are
awareness leads consumers both well-established on the
to prefer imported meat market
products
•Consumers are becoming •Vietnamese Government is
more health-concious and encouraging consumption of
prefer high-quality non- local products
GMO meat, that offers
opportunities to EU
producers.
Consumption
It has been reported that overall consumption
of meat in Vietnam has risen sharply over the
last decade, “rising by over 100% from 2000 to
2014 to reach 39 kg per year”.184 Furthermore,
it has long been established that pork is the
country’s primary meat product, as it accounts
for around 75% of total meat consumption.185
Vietnam’s imports of pork meat increased to
102 million tonnes in 2014, showcasing a
remarkable upturn of 16% in quantity and
18.7% in value over 2013.
184 Embassy of Denmark in Vietnam, “Sector Analysis: Vietnam: Agriculture and Food” Embassy of
Denmark in Vietnam, available at:
http://um.dk/~/media/UM/Markedsinformation%20Publications/Files/Publikationer/Markeder%20o
g%20sektorer/Vietnam/Vietnam%20Sector%20Analysis%20Agriculture%20and%20Food%20July
%202015.pdf
185 U.S. Department of Agriculture, “Vietnam: Exporter Guide”, GAIN Report, March 2015, pp. 28,
available at:
27-2015.pdf available at:
Consumer Trends
As is the case with other food categories, as a result of a rise in disposable incomes,
population growth and urbanization, meat consumption in Vietnam has increased
significantly over the last decade. 186
In 2015, “the EU has targeted to boost meat exports to Vietnam by 5% over the figures
for 2014 she [ Ms Agnieszka Rózanska, managing director of UPEMI] said, adding that
Vietnamese love of pork is fuelling the growth”. 187 The trend towards increased pork
consumption is also visible in 2017 and is expected to continue.
It should be noted that Vietnam is one of world’s top pork consumption countries and
stands second in Asia, only after China188.
In terms of chicken meat, Vietnamese tend to prefer fresh chicken, which is estimated to
be more expensive than frozen chicken”.189 It has also been reported that the Vietnamese
are fond of dark-meat chicken (leg quarters, drumsticks and wings).190
“The ratio of red meat in the diet is still very low in Vietnamese and the demand and
potential for red meat consumption in Vietnam is huge”, said the spokesperson from the
Union of Producers and Employers of the meat industry in Poland.191 From 2016-2017,
red meat imports to Vietnam from the EU have grown, but the real growth is expected
once the FTA kicks in.
The demand for imported beef has grown significantly in Vietnam as a result of an increase
in demand from middle and high-income groups. The demand for imported beef has grown
rapidly, prominently due to the growth of the Vietnamese middle class. For example, “the
growing number of supermarkets and the development of meat-oriented chain restaurants
have created a huge opportunity for Australia in the live-beef export market; live buffalo
exports to Vietnam are also flourishing”.192 Typically, much of the imported beef has been
for high-end outlets, luxury hotels and restaurants which target expatriates and wealthy
Vietnamese.
The demand for foreign meat products in general is on the rise as explained by Mr. BT
Tee, Deputy Chief, Vietnam Representative Office, Singapore Exhibition Services organiser
of Food&HotelVietnam2015, one of the most prominent trade shows in Vietnam:
“Economic growth, a flourishing hospitality and food services industry and changing
186 EU-Vietnam Business Network, “Vietnam Meat Sector” available at:

https://www.flandersinvestmentandtrade.com/export/sites/trade/files/attachments/EVBN-MEAT-
REPORT-2016.pdf
187 Vietnam Investment Review, “Growing demand in Vietnam for foreign meat”, available at:
http://www.vir.com.vn/growing-demand-in-vietnam-for-foreign-meat.html
188 U.S. Deparment of Agriculture Foreign Agricultural Service, “Vietnam Grain and Feed Annual”,
GAIN Report, 2017, available at:

https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Grain%20and%20Feed%20Annual_Ha
noi_Vietnam_4-13-2017.pdf
189 Poorna Rodrigo, “EU meat exports to Vietnam surge”, Global Meat News, May 2015, available
at: http://www.globalmeatnews.com/Industry-Markets/EU-meat-exports-to-Vietnam-surge
available at:
27-2015.pdf
191 Poorna Rodrigo, “EU meat exports to Vietnam surge”, GlobalMeat News, May 2015, available
at: http://www.globalmeatnews.com/Industry-Markets/EU-meat-exports-to-Vietnam-surge
192 Marslen, Tess, “Australian-Vietnamese Agricultural Trade: Challenges and Opportunities”,
Future Directions Internationa, April 2014, available at:

http://www.futuredirections.org.au/publication/australian-vietnamese-agricultural-trade-
challenges-and-opportunities/
consumer tastes have certainly given rise to a surge in demand for imported meats in
Vietnam. This presents a great opportunity for international meat suppliers”. 193
Consumer Profiles
“Buying fresh meat after slaughtering from wet market is still practiced by 86 per cent of
Vietnamese people”.194 This is related to the fact that when visiting super-markets and
convenience stores, Vietnamese people do not normally buy processed food. This tendency
has been progressively changing recently, due to consumers opting to use modern retail
channels for purchasing. The trend of buying meat products in supermarkets is expected
to grow within the next 5 years.
Vietnamese consumers eat meat on a regular basis, as especially pork and chicken meat
are found in many traditional Vietnamese dishes.
Offer
Domestic Offer
As stated above, meat consumption is rising in Vietnam, including that of poultry meat
and pork meat. To meet the higher demand from local market, local poultry and pork
production has significantly risen over the past five years, while beef production has
remained stable.
A table below shows the trends of beef, chicken and pork production during the past 4
years. These trends are expected to continue for the next 5 years as well.
Figure 17 Vietnam's Meat Production
4000
3500
1000 Metric Tons
3000
2500
2000
1500
1000
500
0
2014 2015 2016 2017
Pork Poultry Beef
U.S. Department of Commerce195
It should be noted that Vietnam is a net importer of poultry and pork meat and a net
exporter of beef meat.
193 FHV Food Hotel and Vietnam, “Surge in meat consumption attracts big name exporters to Food
& Hotel 2015”, available at: http://foodnhotelvietnam.com/news-media/press-release/surge-in-
meat-consumption-attracts-big-name-exporters-to-foodhotelvietnam2015.html
194 Quang Dinh, Trung and Hilmarsson, Hilmar Þór, “Managing Entry or Expansion: Is Vietnam a
feasible market for advanced food processing solution providers”, available at:
http://www.rmci.ase.ro/no14vol4/05.pdf
195 U.S Department of Commerce International Trade Administration, “Vietnam-Agribusiness”, June
2017, available at: https://www.export.gov/article?id=Vietnam-Agribusiness

Imports
“Vietnam’s beef and pork product imports from the European Union (EU) have increased
70 times in 2014, compared with 2012”, industry experts have said.196 In like manner,
statistics retrieved from the International Trade Centre reveal that Vietnam imported 79€
million worth of meat and edible meat offal (HS Chapter 02) in 2010. This amount
increased to 272€ million by 2015. The main countries from which Vietnam imported meat
and edible meat offal in 2015 and their respective market shares were: US (31.8%), India
(28.4%), Australia (11 %) and Brazil (7.9%).197 The figure below shows trends in imports
for several categories of meat and edible meat offal over the period 2010-2015.
Key exporters of pork to the Vietnamese market are the US and Canada. As the local beef
is of low quality and the cattle production is limited, recently Vietnam has imported
considerable amounts of beef from Australia, India, New Zealand, Argentina and the United
States, resulting in the steady increase in total beef imports.198
Figure 18 Vietnam's Imports of Meat and Edible Meat Offal
Vietnamese Imports of Meat and Edible Meat Offal
90000
80000
70000
60000
50000
€ '000
40000
30000 2010
20000
2011
10000
2012
0
0202-Meat 0207-Meat 0203-Meat 0201-Meat 0204-Meat 0210-Meat 2013
of bovine and edible of swine, of bovine of sheep or and edible
2014
animals, offal of fowlsfresh, chilled animals, goats, fresh, offal, salted,
frozen of the or frozen fresh or chilled or in brine, 2015
species chilled frozen dried or
Gallus smoked;
domesticus, edible flours
ducks, and meals of
geese, meat, etc.
turkeys,etc
ITC Trade Map199
196 GlobalMeat News.Com, “EU meat exports to Vietnam surge.” May 2015, available at:
http://www.globalmeatnews.com/Industry-Markets/EU-meat-exports-to-Vietnam-surge
available at:
27-2015.pdf
As it relates to processed meat imports, specifically HS codes 1601 (i.e. prepared or

preserved meat, offal or blood (excluding sausages and similar products, etc.) and 1602
(sausages and similar products, of meat, offal or blood; etc.), imports into Vietnam in
2015 amounted to 1.1€ million and 3.5€ million, respectively.
Imports of products that fall under the HS 1601 category came mainly from Italy (66.4 %),
Australia (9.2%) and France (7.6%). The EU’s market share in this category was 81.1%.
Imports of products that fall under the HS 1602 category came mainly from the US
(26.7%), Malaysia (20.6%), Denmark (14%) and Thailand (9.4%). The EU’s market share
in this category was 28.3%.
Figure 19 Vietnam's Imports of Processed Meat
Vietnamese Imports of Processed Meat (2010-2015)

4000
3500
3000
2500
€ '000
2000
1500
1000
500
0
1602- Prepared or preserved meat, offal 1601-Sausages and similar products, of
or blood (excluding sausages and similar meat, offal or blood; food preparations
products,etc) based on these products
2010 727 169
2011 1037 228
2012 1408 332
2013 1287 153
2014 2032 339
2015 3541 1191
ITC Trade Map200

Figure 20 EU Meat Exports to Vietnam in 2015
EUR Million
0 5 10 15 20 25 30 35
EU 28
Poland
Spain
Denmark
France
Ireland
Italy
Germany
Netherlands
Export
ITC Trade Map201
Exports
In 2010, Vietnamese exports of products that fall under the HS category 02 (Meat and
Edible Meat Offal) amounted to 30€ million. By 2015, exports increased to 77€ million.
The main export destinations for such products and their respective market shares were:
Hong Kong, China (63.7%), China (15%), Malaysia (10.5%), and Belgium (3.9%). 202
Exports of products that fall under the HS 1601 category amounted to 661,000€ and went
mainly to Myanmar and Cambodia.
Exports of products that fall under the HS 1602 category amounted to 2€ million and went
mainly to China, Hong Kong, China, and South Korea.
Figure 21 Vietnam's Meat Exports by Value
Export
100
80
EUR Million
60
40
20
0
2011 2012 2013 2014 2015
Export
ITC Trade Map203
Vietnamese Imports of EU Meat and Meat Products

The Vietnamese government has agreed to import fresh and frozen meats from the US,
Canada, Australia, and European Union (EU), which provides the opportunity for European-
standard meat products to get an important footing in the Vietnamese market. “Currently
there are more than 100 meat exporters from the EU licensed by Vietnam veterinary
201
Ibid
202 Ibid
authorities to ship meat to Vietnam, said Ms Agnieszka Rózanska, managing director of

UPEMI”.204
By mid-2014, “Viet Nam imported more than $85 million [80 million EUR] worth of frozen
meats from 19 markets, up $12 million [10 million EUR] from the same period in 2013”.205
Similarly, around 2.7€ million worth of EU meat imports arrived in Vietnam in the
beginning of 2014, which is seven times the amount that was imported in the same period
in 2013. As shown in the graph above, in 2017 the EU meat exports (including meat offal)
amounted to 39 million EUR.
For 2015, the EU has targeted to boost meat exports to Vietnam by 5% over the figures
for 2014 given that Vietnamese love of pork is fueling the growth. In 2013, “Vietnam
imported only 744 tons of pork from the EU but in 2014, that number bellied up to 6,149
tons”. 206
With its young growing population, the country presents promising prospects for, most
especially, Polish meat exports both in the short term and the long term. “Poland uses the
latest frozen meat preservation technology. Its meat products can be preserved for up to
18 months and still remained stable— far surpassing the 14-21 days Vietnamese meat can
be preserved”. 207 They were hopeful that the decision by the governmental officials would
spill over and have a positive effect on their ability to gain access to other markets in the
region as well. The union has also undertaken a campaign to promote the quality and
flavor of the meat European meat processors will ship to the market with the aim of
bolstering sales throughout the nation.
Information Note about French Exports of Meat to Vietnam

In 2015, “Vietnam has given to go-ahead to 23 beef producers in France to start exporting
beef”208. The licenses allowing French beef to be sold in Vietnam were issued based on the
assessment of the disease control situations on cattle farms in France, conducted by the
Department of Animal Health, with its results released in early March this year, according
to the ministry. French beef exports to France were banned for some time. There are many
French enterprises specializing in processing unit terrestrial animal products, including
beef, pork, chicken, and duck, which are eligible to export their products to Vietnam. Since
early this year, the ministry has also granted certification to 16 countries and territories
so that they can ship meat to Vietnam, bringing the total number to 31 worldwide. 13 out
of 19 Eurozone countries are included in that figure, according to the ministry.
GI Labelling
also apply for PDO and PGI recognition. Currently, there are no meats or meat products
from the EU which are registered as GIs in Vietnam. However, the EU-Vietnam FTA
contains comprehensive provisions on the mutual protection of GIs. Vietnam has agreed
205 Viet Nam News, “Rising meat consumption attracts big names to expo”, available at:
http://vietnamnews.vn/economy/266437/rising-meat-consumption-attracts-big-names-to-
expo.html#a8YqBDReBYmusDbE.99
207 Ibid.
208
Oscar Rousseau, “Vietnam Opens Market to French Beef”, Global Meat News, December 2015,
available at: https://www.globalmeatnews.com/Article/2015/12/11/Vietnam-opens-market-to-
French-beef
to protect 169 GIs from the EU, including fresh, frozen, processed and dry-cured meats.209
Table below shows the GI meat and meat products from the EU that are protected under
the EU-Vietnam FTA.
Table 9 List of European GI Meat products listed under EU-Vietnam FTA
Country Designation Name Product Class Product
Austria 1. Tiroler Speck Fresh, frozen and Bacon

processed meats
Germany 1. Nürnberger Fresh, frozen and Sausage

Bratwürste processed meats
Nürnberger
Rostbratwürste
Fresh, frozen and
2. Schwarzwälder Ham
processed meats
Schinken
Spain 1. Jamón de Huelva Dry-cured meats Ham
Dry-cured meats Ham

2. Jamón de Teruel
France 1. Canard à foie gras du Gers, Landes, Fresh,frozen and

Sud-Ouest Périgord, Quercy) processed meats
(Chalosse,
Gascogne,
2. Jambon de Bayonne
Dry-cured meats Ham
Italy 1. Bresaola della Fresh, frozen and Dried salted beef

Valtellina processed meats
2. Mortadella Fresh, frozen and Mortadella

Bologna processed meats
3. Prosciutto di Dry-cured meats Ham

Parma
4. Prosciutto di S. Dry-cured meats Ham

Daniele
5. Prosciutto
Toscano Dry-cured meats Ham
EU-Vietnam FTA Text
209European Union, “Guide to the EU-Vietnam Free Trade Agreement”, June 2016, available at:
http://trade.ec.europa.eu/doclib/docs/2016/june/tradoc_154622.pdf
Local Competitors
In 2015, Vissan Co continued to be the
leading player in processed meat and
seafood, recording a 24% value share. 210
The company had many competitive
advantages, including its long-term
presence, a strong brand name, good
reputation, good product quality and an
effective and wide distribution network.
Besides, the company owned a very
diverse product portfolio in both
processed and raw meat and seafood. As
a result, over the review period, the
company continuously reinforced its
leading position within the category. In
2015, it was first in shelf stable red meat,
shelf stable processed poultry, chilled
processed red meat, frozen processed
poultry and the fastest growing category
of frozen processed seafood. It was
second only in shelf stable seafood,
recording a 5% value share.

The prevailing tariff rates for boneless
chilled/frozen beef cuts are 14%and
bone-in chilled/frozen beef cuts are 20%.
For frozen poultry cuts the prevailing tariff rates are 20% and chilled poultry cuts are 40%.
Furthermore, frozen pork cuts are 15% and chilled pork cuts are 25%.211
Following the EU-Vietnam FTA, frozen pork meat will be duty free after 7 years and beef
after 3 years, while chicken will be fully liberalized after 10 years. The FTA is expected to
enter ratification period in 2018.
Company Registration
According to the Ministry of Agriculture and Rural Development’s (MARD) Circular, import
requirements for foodstuffs of animal origin and aquatic origin and for exports of foodstuffs
of animal origin and aquatic animal origin to Vietnam, all food business operators (FBOs),
who produce these foods, are subject to registration to the MARD/National Agro-Forestry
and Fishery Quality Assurance Department (NAFIQAD).
Export Certificates
In order to import food and agriculture products into Vietnam, the Government of Vietnam
requires a variety of export certificates.212 In general, the Vietnam Food Administration
210 © Source: Euromonitor International, “Processed meat and seafood in Vietnam,” 2015
211 U.S. Department of Agriculture, “Vietnam: Exporter Guide”, GAIN Report, March 2015, pp.16,
available at:
27-2015.pdf
212 U.S. Department of Agriculture, “Food and Agricultural Import Regulations and Standards
Certification – FAIRS Export Certificate Report”, GAIN Report, December 2016, pp. 2, available at:
http://agriexchange.apeda.gov.in/IR_Standards/Import_Regulation/Food%20and%20Agricultural
%20Import%20Regulations%20and%20Standards%20%20CertificationHanoiVietnam12192016.pd
f
(VFA) under the Ministry of Health (MOH) requires a certificate of Good Manufacturing
Practice (GMP) or HACCP for imports of all processed food items and food ingredients. A
certificate of analysis is required for processed foods and food ingredients/additives, .
Thetests may be done in Vietnam at a much lower cost. Additionally, animal and plant
health certificates for imports plant, plant products, animals and animal products are
required by the Department of Animal Health (DAH) and the Plant Protection Department
(PPD) under the Ministry of Agriculture and Rural Development (MARD). Specifically,
importing meats, meat products and aquatic products specific health certificates are
required.Finally, a certificate of GMP and a certificate of free sale for imports of all feed
ingredients is required by the Departmnet of Livestock Production (DLP) that operates
undr MARD.213
Application dossiers for inspection of imported of animal products for human consumption
(meat, offal, eggs, milk and products containing these ingredients) must include214:
A letter requesting quarantine inspection of imports of animal products
Trading/Business License
HACCP certificate from food producing agencies
Certificate of free sale (a copy with the company’s stamp)
Other permission granted by authorized agencies in accordance with the

regulations.
213Ibid
214U.S. Department of Agriculture, “Vietnam: Exporter Guide”, GAIN Report, March 2015, pp.21,
available at:
27-2015.pdf
Labeling is exempted for raw and
fresh foodstuffs, unpacked
processed foodstuffs which are for
sale directly to consumers.
However, packaged processed meat

products need to follow the regular
product packaging requirements. As
stipulated in Point 1, Article 5, the
mandatory labelling contents
include: product name;
composition; product quantity;
production date; timeline for use;
instruction for use and storage;
name of the person and the
organization responsible for the
product; origin; number of Receipt
of Conformity to Food Safety or
Certification on Conformity to Food
Safety Regulation (received from the
Ministry of Health); and
recommendations or warning on
food safety.215
Challenges to EU Producers
Some European producers have
shifted their attention to the high-
end market of hotels and restaurants
and domestic processing businesses because the market in Vietnam is relatively
competitive. These producers have found that they could not compete with Australian and
American meat in prices in off-trade distribution channel.
215U.S. Department of Agriculture Foreign Agricultural Service, “Vietnam. Labelling Guidelines

Revised for Pre-Packaged Food and Additives”, January 2015, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Labelling%20Guidelines%20Revised%
20for%20Pre-Packaged%20Food%20and%20Additives%20_Hanoi_Vietnam_1-20-2015.pdf
3.5 Olive Oil
•Olive oil is gaining popularity •Highly competitive market
in Vietnam •Palm oil is more popular in
•Rising disposable income Vietnam, causing heavy
increases the demand for competition for olive oil
olive oil
•Low domestic production
encourages imports
•Consumers are becoming •South-East Asian countries
more health-concious and like Malaysia and Thailand
prefer high-quality organic are exporting more palm oil
olive oil, which offers to neighbouring countries
opportunities to EU including Vietnam, making
producers. palm oil even more
affordable in Vietnam
Consumption
The common vegetable oils that Vietnamese consumers use

are palm oil, soybean oil, olive oil, sesame oil, peanut oil,
sunflower oil and rapeseed oil. In the oils and fats category,
palm oil has been very popular in Vietnam, palm oil has
accounted for approximately 70 per cent of market share
in Vietnam, while the other categories of oil account for
much lesser percentage of market share. In 2015 total
cooking oil “consumption was 920,000 tons” in Vietnam216.
In 2013, Vietnam’s vegetable oil consumption per capita

was estimated to be 8.6-8.7 kg per person a year which
was below the world average of 13.5 kg per person a
year. 217 The Ministry of Trade and Industry and local
producers’ forecast that per capita consumption will
216 “Vietnam's cooking oil market has many newcomers”, VietNamNet Bridge, January 2017,
available at: http://english.vietnamnet.vn/fms/business/171512/vietnam-s-cooking-oil-market-
has-many-newcomers.html
217 U.S. Department of Agriculture, “Vietnam: Oilseeds and Products Annual 2014”, GAIN Report,
April 2014, pp. 26, available at:

http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Oilseeds%20and%20Products%20Annu
al_Hanoi_Vietnam_4-8-2014.pdf
increase to 16 kg per person per year by 2020, and 18.5 kg by 2025. 218
Consumer Trends
The consumer awareness of healthier vegetable oils is increasing in Vietnam, which is
leading into a shift from animal fats to vegetable oils.219 This can particularly be seen in
big cities where the consumption of costlier refined oils, such as imported olive and other
oils, has grown profoundly recently.
Vietnam is very much devoted to health, beauty and healthy lifestyle, “and through its
Government it recommends the use of olive juice, preferably virgin olive oil from Spain”.
220
However, olive oil is relatively expensive for many consumers.
In smaller cities and rural areas, many Vietnamese consumers have started the use
vegetable and seed oil instead of animal fats and home-made vegetable and seed oil.221
This trend is highly due to better living standards, better disposable income and a better
knowledge of the health benefits of vegetable and seed oil compared with animal fats.
Additionally, as a result of convenience as well as the efforts of manufacturers and
distributors, consumers have started to buy more packaged oil products instead of
producing home-made ones. In addition, butter and olive oil were more favoured thanks
to their better taste and health reasons.
Offer
Domestic Offer
The vegetable oil industry in Vietnam produces various types of products for both the local
and export markets. 222 The main four categories of vegetable oil products in the
Vietnamese market are:
Cooking oil: The most common oil that is comprised mostly of pure refined palm
oil, but also includes blended olein with soy oil;
Salad oil: High quality, high value oil that includes for example pure sesame oil,
peanut oil, soybean oil, rice bran oil, imported olive oil, canola oil, corn oil;
Nutritional oil: Oil that is supplemented with nutrients such as vitamin A, D, E

andDHA; and
Solid oil (vegetable fat): Oil that includes frying shortening, bakery shortening,
margarine, etc.
According to local producers, palm oil is the main vegetable oil product, accounting for
about 70% of the market. Soy oil accounts for about 23%, while other vegetable oils
account for 7% of the market.
218 Ibid
219 Ibid.
220 Olive Oil Market, “Olive oil is considered a food reinforcement in Vietnam”, available at:
http://www.oliveoilmarket.eu/olive-oil-is-considered-a-food-reinforcement-in-vietnam/
221 © Source: Euromonitor International, “Oils and fats in Vietnam Report,” 2015
222 U.S. Department of Agriculture, “Vietnam: Oilseeds and Products Annual 2014”, GAIN Report,
April 2014, pp. 25, available at:

http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Oilseeds%20and%20Products%20Annu
Imports
Vietnam began importing olive oil only in the 2000s. Although its growth rate has been
steadily increased year after year, about 44% on average, definite value of olive oil exports
to Vietnam is still quite limited.
According to statistics retrieved from the International Trade Centre, imports of olive oil
(i.e. products that fall under HS 1509 and 1510) amounted to approximately 1€ million in
2010. By 2014, imports increased to approximately 4€ million. Imports came almost
exclusively from EU countries, with the exception of Singapore. For olive oil that falls under
the category HS 1509, Spain was the dominant exporter and accounted for 50.1% of the
market share in 2014. This was followed by Italy (39.8%) and Greece (6.8%). Vietnam
imported 1,243 tonnes of olive oil under HS code 1509 in 2014. On the other hand, for
olive oil that falls under the category HS 1510, Italy was the dominant player in the market
in 2014 and accounted for 99% of the market share. Vietnam imported 143 tonnes of olive
oil under HS code 1510 in 2014. In 2015 Vietnam imported about 1516 tonnes of olive oil
under HS 1509.223
Figure 22 Vietnam's Imports of Olive Oil in 2015
Imports
0 1000 2000 3000 4000 5000 6000
World
EU 28
Spain
Italy
Greece
France
Imports
ITC Trade Map224
Export
Currently, there is no official export volume data available for vegetable oils including olive
oil. According to trade data from Global Trade Atlas, in the first 7 months of 2017,
Vietnam’s exports of all types of animal or vegetable oils and fats reached an estimated
59 Thousand Metric Tons (TMT). Of total Vietnamese vegetable and animal oil and fat
exports, crude and refined soy oil accounted for 43 percent (25.5 TMT); palm oil, copra oil
accounted for 6.6 percent (3.9 TMT); and other vegetable oils and fats for 70.6 percent. 225
No clear data is given for the olive oil either.
According to ITC Trade Map, Vietnam exported olive oil for the value of 24 000 EUR. The
main export destinations were the neighboring countries of Lao People’s Democratic
Republic, China and Cambodia.226

225 U.S. Department of Agriculture Foreign Agricultural Service, “Vietnam, Oilseeds and Products
Update”, GAIN report, October 2017, available at:

https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Oilseeds%20and%20Products%20Upd
ate_Hanoi_Vietnam_10-11-2017.pdf
Overall, Vietnam is a net importer of olive oil.
GI Labelling
also apply for PDO and PGI recognition. Currently, there are no olive oils from the EU
which are registered as GIs in Vietnam. However, the EU-Vietnam FTA contains
comprehensive provisions on the mutual protection of GIs. Vietnam has agreed to protect
169 GIs from the EU, including olive oils.227 Table 12 shows the GI olive oils from the EU
that are protected under the EU-Vietnam FTA.
Figure 23 List of European Union GIs, Protected by EU-Vietnam FTA
Spain 1. Antequera
2. Baena
3. Priego de Córdoba
4. Sierra de Segura
5. Sierra Mágina
Greece 1. Καλαμάτα (transcription into
Latin alphabet: Kalamata)
2. Σητεία Λασιθίου Κρήτης
(transcription into Latin alphabet:
Sitia Lasithiou Kritis)
EU-Vietnam FTA
Local Competitors
In 2014-2015, Cai Lan Oils & Fats Industries Co
Ltd (CALOFIC) continued to lead in oils and fats in
Vietnam with a 39% value share.228 The company
strengthened its leading position in the year,
thanks to its nationwide distribution network and a
diverse product portfolio in oils and fats. Besides
this, the company was very active in promotional
and marketing activities. With a strong financial
budget, it was able to run television ads with
famous actors/actresses such as Mr Hoai Linh and
Mr Binh Minh during prime time and on national
channels such as HTV and VTV. As a result, in
2014-2015, the company recorded a good
performance and maintained its leadership in the
category. CALOFIC’s main brands include
Neptune Gold, Meizan, and Olivoilà. (Olivoilà
is imported from Italy.) Tuong An Vegetable Oil
JSC and Golden Hope Nha Be Edible Oils Co
are also dominant players in the oils and fats
industry in Vietnam.
227 European Union ‘Guide to the EU-Vietnam Free Trade Agreement’, available at:
http://trade.ec.europa.eu/doclib/docs/2016/june/tradoc_154622.pdf
228 © Source: Euromonitor International, “Oils and fats in Vietnam Report,” 2015

Decision 11039 from The Ministry of Industry and Trade provides additional detailof which
products are under MOIT's food safety jurisdiction. 229 In relation to food and agriculture
products, before being granted customs clearance, vegetable oil products, flour and
starch products (not including products that have micronutrient supplements
and functional products) which are managed by MOH, are subject to quality, technical,
and food safety regulations of MOIT
These products are then governed by MOIT's Circular 28/2013/TT-BCT dated November 6,
2013 outlining the inspection procedures for food safety of imported foodstuff under the
management responsibility of MOIT.
Owing to the results of the EU-Vietnam FTA negotiations, import tariffs on products
categorized under HS 1509 will be liberalized after 3 years from the date of entry into
force. On the other hand, import tariffs on all products categorized under HS 1510 will be
fully liberalized after 10 years from the date of entry into force. The FTA is expected to
come into force in 2018.
229U.S. Department of Agriculture, “MOIT releases list of import and exports subject to MOIT
Regulation”, February 2015, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/MOIT%20releases%20list%20of%20i
mport%20and%20exports%20subject%20to%20MOIT%20regulation_Hanoi_Vietnam_2-2-
2015.pdf
Distribution
Olive oil is mainly distributed
to on-trade channels
through high-class
restaurants and hotels.
However, there is the
existence of a bottleneck
“that is rapidly saturated
when a product is already
inside the distributor’s
catalog in sufficient
quantity.” In relation to olive
oil, the supply overwhelms
the small number of
importers.230
Thus, while there is a

significant demand for olive
oil, international (mostly
Spanish) supply nonetheless
outweighs local supply. In
this situation, the importer
ends up being responsible
for controlling the market
access which oftenmeans
that new firms expel the
already established brands.
Thus, in Vietnam, where

Spain dominates 50% of the
sector, the entry of new
Spanish olive oils is carried
out at the expense of kicking
out others that are already
in their place.
Challenges to EU Producers
Low profitability still
discourages further
investment and
development in the
vegetable oil industry in general in Vietnam. However, the above-mentioned positive
trends of rising olive oil consumption and the coming into force of the EU-Vietnam FTA
should allow European companies to overcome these challenges.
230Olive Oil Market, “Olive oil is considered a food reinforcement in Vietnam”, available at:
http://www.oliveoilmarket.eu/olive-oil-is-considered-a-food-reinforcement-in-vietnam/
3.6 Fresh Fruits and Vegetables
•Consumers are willing to •Highly competitive and
try foreign and exotic saturated market with
products fierce competition from
•Rising disposable income China and South-East Asia
increases the demand for •High transportation costs
fresh products for EU producers
•Consumers are becoming •Inflation of food prices
more health-concious and may give China and
prefer high-quality ASEAN producers larger
organic products, which comparative advantage
offers opportunities to EU over European producers.
producers.
Consumption
As an integral part of the Vietnamese diet,
vegetables led the consumption category in
2012. At that time, fruits were listed as
second biggest food category and third
within fastest growing food categories. This
trend is still evident in 2017. Currently
Vietnam is one of the biggest fruit and
vegetables consumer in the world.
Fruits are an important part of the

Vietnamese diet, and consumption of fresh
fruits is high. However, inadequate handling
and distribution facilities, for example poor
cold chain infrastructure, hinder the great sales potential of the products. Fruits are sold
at a premium over Chinese varieties and domestic varieties.231 Fierce competition between
China, Australia, New Zealand, South Africa, and Chile for the Vietnamese market has
developed recently. Moreover, under the ASEAN-China FTA, since January 1, 2012, exports
of fresh fruits from these countries to Vietnam have also been tariff free, while on the
other hand, a rate of 10% tariff has been imposed to table-grapes, apples and pears
imported from Most Favored Nations. Additionally, large quantities of pineapples, citrus
231U.S. Department of Agriculture, “Vietnam: Export Guide 2015”, GAIN Report, March 2015, pp.
30, available at:
27-2015.pdf
fruits and table grapes are grown locally and sold at very cheap during the harvest
season.232
“In general, consumption of fruit per capita in Vietnam is 0.9 kg (Table 6) in a month
which translates to about 10.8 kg/person/year. The value has slightly changed during the
last 10 years, from 0.8 to 1.0 kg/person/month. In addition, there is a gap in fruit
consumption per capita between the urban and rural areas.”233 This is natural, as rural
areas in Vietnam are still relatively poor. “According to the data of the General Statistics
Office, the population in urban areas consume 1.5 times as much fruit as those in rural
areas”.234 Furthermore, fruit consumption also varies based on different levels of economic
development and living habits, among the different geographical regions. The regions with
the highest consumption of fruit are The Southeast and Mekong River Delta followed
closely by the Red River Delta and Northeast. This is likely due to the regions being the
main fruit production areas and their populations earn higher income than other regions.
“In 2012, fruit consumption in the five regions of Red River Delta, Northeast, South Central
Coast, Southeast and Mekong River Delta reached the same value of 1.0 kg/person/month,
which translates to 12 kg/person/year. Among the regions, people in the North Central
Coast consumed the smallest fruit amount with the most recent data available was 0.7
kg/person/month, which results in 8.4 kg/person/year (2012).”235
Purchase decision on fruits and vegetables depends on the seasonality that also
determines the price and quality of the product. Firstly, in-season fruit of vegetable creates
increased supply and sets lower market prices that results in greater sales. With off-season
fruits and vegetables, high quality is scarce and less suppliers are on the market, thereby
prices go up and also the demand decreases. Quality is another criterion that derives the
purchase decision. Quality has great influence on the price of fruit and higher incomes
shoppers are often willing to spend significantly more for untarnished fruits and
vegetables.
Fruit quality is made up by the fruit cultivar and is which defined by the fruit characteristics,
such as taste, flavor, color and shape referring to fruit size, level of physical damage
(bruises) and uniformity. For example, “"Da Xanh" pomelo – which is green-peeled and
tastes sweet and gently sour - is usually 2-3 times more expensive than other pomelo
cultivars. A bunch of "Chuoi Tay" banana of big-size fruit, with high uniformity and nice
appearance (without bruises and spots) can cost 1.5 times as much as the smaller one”.236
Consumer Profiles
Consumer profiles vary significantly among those living in urban and other industrial areas
and those living in remote countryside. Households that possess their own land either for
commercial or non-commercial purposes can grow or produce several F&B products
themselves. Secondly, the latter group are less affected by imported appetites because of
lack of supply of and exposure to these products. In sum, the consumer choices are
dependent on the geographical locality, disposable income level, household size,
awareness on imported goods as well as culturally and religiously driven appetites.
232 Ibid
233 Nguyen Quoc Hung, “Overview of Fruit Production, Marketing, and Research and Development
System in Vietnam”, Food and Fertilizer Technology Center, available at:
www.fftc.agnet.org/library.php?func=view&id=20150804112243&type_id=4
234 Ibid
235 Ibid
236
Nguyen Quoc Hung, “Overview of Fruit Production, Marketing, and Research and Development
According to the Fruit Republic, “fruits play a very important role in the Vietnamese
culture. Fruits are consumed after lunch and dinner and during work breaks in the morning
and afternoon. Fruits are also used as gifts, offered in temples and at family altars at
home, in respect for the forefathers.”237
Consumer Trends
Today, many full-service restaurants are adding fruit juice and smoothies or vegetarian
dishes to their menus. Although, it is necessary to differentiate between consumers who
are truly knowledgeable about nutritional and health-related issues and those who chose
products based on advertising and health claims. In Vietnam, the latter exceeds the former
and this fact needs to be considered by any players in the industry. In general, even
though the number of health-conscious consumers is gradually increasing, most
Vietnamese consumers simply listen and easily agree with what the manufacturers claim
in their advertisements.238
The demand for healthy food is expected to rise and thus it can be presumed that wellness
products are strongly positioned for growth.
Offer
Domestic Offer
Out of the 27 identified tropical fruits in the country, Vietnamese State Agricultural
Institutions, have identified eight fruits as the top articles: “banana, pineapple, citrus,
mango, rambutan, dragon fruit, longan and lychee”. 239 In 2015, fruits and vegetables
exports hit a record of $1.8 billion and the numbers are continuously growing in 2016.
Vietnamese fruits have successfully enteredmore than 60 countries and territories in the
world, even to strict markets like U.S., Japan and Australia, according to the Ministry of
Agriculture and Rural Development’s estimate. Vietnam “vegetables and fruits not only
maintained their growth rate in export, but also expanded their market”240[for example,
the first batch of large green mangoes that were grown in the northern mountain province
of Sơn La were exported in 2017.]
As the importing markets continue to increase their quality requirements, the quarantine
check remains among the biggest challenges to the Vietnam exported fruits and
vegetables. To tackle this problem, the governmental institutions are providing
instructions to the farmers in order to ensure that the production complied with
requirements of importers. Applying technology in cultivation and following VietGap and
GlobalGap standards will also help produce quality and safe products as it increases
consumer confidence. Assuring food safety and hygiene still requires heightened attention
among the Vietnamese farmers and re-organizing of food production on a larger regional
or state scale.
237
“Homegrown fruit & vegetables: Sourced for you”, The Fruit Republic, available at:
http://www.thefruitrepublic.com/domestic-market
238 © Source: Euromonitor International, “Market Opportunity Report: Vietnam.,” 2014
240
Vietnam News, “Export value of fruit and vegetables increases”
,July, 2017, available at: http://vietnamnews.vn/economy/379225/export-value-of-fruit-and-
vegetables-increases.html#iiOZa5FmsuzbziA6.97
Imports
Figure 24 Main Importers of Fresh Fruits to Vietnam
Top 4 Fruit importers

25
20
15
10
0
Côte d'Ivoire Thailand Cambodia Ghana
Share in total import value (%)
ITC Trade Map241
Vietnam’s fruit imports have significantly increased in the period between 2015 and 2016.
According to the ITC data, the growth in imported value reached 32% in this period. As
reflected in the figure above in 2015 Côte d'Ivoire was the main supplier of edible fruits
and nuts to Vietnam, followed by Thailand, Cambodia and Ghana.
The value of fruit imports is increasing as many Vietnamese consumers have started to
prefer commodities from Thailand, Malaysia, and Myanmar because of the higher quality
and trust affiliated with those countries. Besides the price attribute, the locals are paying
more attention to the quality and safety of the fruits and vegetables. Additionally,
vegetables and fruits originating from the U.S., Australia and EU MS are also popular
among the Vietnamese consumers. However, the price difference between Chinese fruits
and those imported from U.S. or Europe is significant. Nevertheless, sales numbers of the
Non-Asian fruits have shown an increase in the past years. Major imported fruit include
tropical fruit, sub-tropical and temperate fruit, such as jackfruit, mangosteen, mango,
orange, mandarin, longan from Thailand and other Asian countries; apple, plum, peach,
grapes, cherries and olive from Australia, EU and the USA.
As a result of the EU Vietnam Free Trade Agreement (EUVFTA), farmers and businesses
producing food and drinks with traditional methods will enjoy recognition and protection
on the Vietnamese market at a comparable level to that of EU legislation. Among the 169
European Geographical Indications (GIs) indicated by the framework of EUVFTA, Vietnam
will also register and protect242:
- Cítricos Valencianos (Cítrics Valencians): citrus fruit from Spain

- Pruneaux d'Agen (Pruneaux d'Agen mi-cuits): prunes from France
- Pêra Rocha do Oeste: pears from Portugal
- Kiwi Latina: kiwi fruit from Italy
- Mela Alto Adige (Südtiroler Apfel): apple fruit from Italy
241
242“EU-Vietnam Free Trade Agreement: Agreed text as of January 2016” available at:
http://trade.ec.europa.eu/doclib/docs/2016/february/tradoc_154201.pdf.
The vegetables and

fruit, fresh, chilled and The tropical fruit, fresh
dried, excl. citrus & or dried, nuts and spices
tropical fruit accounted for accounted for 0.5% in all
0.1% in all EU Agri-food EU Agri-food exports to
exports to Vietnam in Vietnam in 2015.
2015. 2016)
Source: „Agri-Food Trade Statistical Factsheet: EU - Vietnam,” European Commission Directorate-

General for Agriculture and Rural Development, p.5, 2016
Exports
Figure 25 Vietnam's Fruit Exports in 2015
1000
900
Major Vietnamese Fruit Exports
800
700
Tons thousand
600
500
400
300
200
100
0
Coconuts, Brazil nuts Fresh strawberries, Fruit and nuts Melons, watermelons
and cashew nuts raspberries, and papayas
blackberries
ITC Trade Map243
In 2015, the coconut, Brazil nuts and cashew nuts were the main export articles under
fruit category. In the period between 2012-2016, the value of exports of these products
increased by 19%, reaching the total value of 2 billion EUR. The export value of fresh
berries (strawberries, raspberries and blackberries) increased by 11% in the same period,
however amounting to a significantly lower value of 0.6 billion EUR. The only major export

category which experienced a decrease in the export value was melons (incl. watermelons
and papayas), however still amounting to 30 million EUR in 2016.244
Dragon fruit is one of the main export articles of Vietnam. “Dragon fruit has recently
become the most important fruit for export reading US$203 million in 2013, occuping 44%
of total export vlaue of top eight bruit. About 80% of its production goes to international
trading. Dragon fruit of Vietnam is exported to more than 30 nations and territories all
over the world. And China is the main export destination of dragon fruit. Most of the flow
of fruit export to China is through border trade. In addition, Vietnam’s dragon fruit has
reached markets in ASEAN, EU, US, Japan, Korea and Hong Kong. According to the data
of SOFRI, export value of dragon fruit in 2013 was over eight times as much as that in
2008. Moreover, export value of dragon fruit has contributed to more than 40% of total
fruit export in Vietnam since 2011. About 80% of dragon fruit is exported to China.”245
Labelling Options
While demand for healthier purchases is growing, farmers still encounter various
challenges such as commodity quality and safety, post-harvest technologies and market
access issues. Introducing a number of health improvement campaigns, the government
is seeking to increase the consumption of healthy food products by promoting foods like
fruits, nuts, vegetables and seafood. As it still is an emerging trend, previously mentioned
healthy products has potential for growth. In 2012, the introduction of new products in
naturally healthy (NH) category made the NH category the top seller in the health and
wellness industry.246
Main Competitors
China is one of the
top importers of
fruit and
vegetables in
Vietnam: its
agricultural
commodities
generally and fruit
and vegetables
commodities
particularly
dominate the
market in
Vietnam,
“accounting for
approximately
30% of the
national export value”.247 Fruit and vegetables from China may enter Vietnam through
direct import and mostly border trade. There are various reasons that make this neighbor

247
Nguyen Quoc Hung, “Overview of Fruit Production, Marketing, and Research and Development
country the leading fruit and vegetables exporter to Vietnam. These include sharing of
borders, low prices and simple terms of payment, among others.
Vegesa Company is a corporation with expertise in supplying and exporting Vietnamese

farm produce. Their main lines of commodities are fresh and processed fruits and
vegetables, straw mushroom, cat’s ear mushroom, peppercorn and coffee-bean. It is one
of the main traders in fruit and vegetables in Vietnam.
Phu Thinh Food Processing Export JSC is a Vietnamese fresh and processed fruits and
vegetables selling company. Phu Thinh Food is a manufacturer in Mekong Delta with a line
with output of about 9, 000 tons per year. This company is also one of the largest fruit
and vegetables trader in Vietnam.

Products that fall under HS Chapters 07 and 08 currently face import tariffs that range
from duty-free rates to 40%.248 However, owing to the results of the EU-Vietnam FTA
negotiations, import tariffs on some fruits and vegetables will be immediately liberalized,
while others will take up to 5 years to be fully liberalized. For example, trade in Kiwi fruit
will be immediately liberalized once the FTA enters into force. The FTA is expected to enter
ratification process in 2018.

The local farmers are in a favored position compared to foreign companies. The State
supports new households who are engaged in fruit production and cooperatives and
companies who are doing business on fruit by exempting them from taxation in the first
three years of harvest. The State has also implied a 30-50 % tax reduction for fruit export
enterprises. Therefore, EU companies have to compete with the local producers who enjoy
favorable business conditions. Also, the price difference is considerable attribute among
customers that sets the local products ahead of foreign goods. However, since higher
quality and safety is affiliated with foreign goods, the price has come to play a decreasing
role.
Distribution
During the main harvest season, Vietnamese farmers are often forced to accept low price
as the excess
supply of fruit
increases
bargaining
power of fruit
trading
companies. In
some cases, the
farmers may
prefer to leave
their production
unharvested
rather than to
sell it at an
unacceptable
price to
collectors and
traders. On the
other hand, off-season production is highly profitable as the fruit prices may be double or
three times higher compared to those during the main season. For example, “fruit price is
normally 1.5-2.0 times higher in the Lunar New Year. In Tet holiday, a kilogram of "Cam
Canh" orange – which is normally only 40-50 thousand VND/kg [1.43 EUR – 1.78 EUR per
kg] - can cost 80-90 thousand VND” [2.85 – 3.21 EUR per kg]. 249
In 2012, the ranking of the retail distribution channels in Vietnam showed that
Independent Food Stores were the largest of all. The second most prevailing F&B outlet
was Food/Drink Specialists which was followed by Supermarkets and then Convenience
Stores. Total grocery retailing continues to experience strong growth, due to rising
disposable household income levels and improvements in living standards. International
modern grocery retailers are expected to continue to strengthen their presence in the
country. However, the growth is expected to remain concentrated in big cities such as Ho
Chi Minh, Hanoi and Danang. In these cities, consumers have higher disposable income
levels and are willing to pay higher prices for a pleasant shopping environment and
guaranteed product quality.250

European companies have to consider the significantly higher price tags that European
fruits and vegetables have compared to those coming from Asia. As well as, for European
companies find it more complicated to establish themselves in the Vietnamese market
than for other ASEAN countries for example. The latter stems from differences in the
cultural background and in the norms and regularities of the business landscape. Thereby,
the EU chambers of commerce and other EU MS trade entities play a great role in helping
with the market entry and commercializing EU products in Vietnam.
3.7 Processed Fruits and Vegetables
•Consumers are willing to try •Highly competitive and
foreign and exotic products saturated market with fierce
•Rising disposable income competition from China and
increases the demand for South-East Asia
fresh products •High transportation costs for
EU producers
•Consumers are becoming •Inflation of food prices may
more health-concious and give China and ASEAN
prefer high-quality organic producers larger
products, which offers comparative advantage over
opportunities to EU European producers.
producers. •Rural people still prefer to
eat fresh products
Consumption
The change in consumers’ lifestyle in
Vietnam is expected to affect the demand
for processed and packaged foods. The
demand is forecasted to increase
significantly due to increasing population’s
working hours and continuous emigration
to urban areas for highly payed job
opportunities. 251 The factors such as
young consumer base, improving per
capita income and projected economic
growth determines the positive forecasts
for frozen processed foods.252 Specifically,
the demand for products under this
category is expected to double by 2017. Despite the higher average unit price for frozen
food compared to preserved food, frozen food is preferred by the consumers as it is
perceived to be healthier and fresher. 253 Frozen fruits are more preferred when the desired
fruit or vegetable is off-season therefore fresh products are low in supply and overpriced.

252 U.S. Department of Agriculture, “Vietnam: Exporter Guide,” GAIN Report, July 2011, pp. 19
available at:
19-2011.pdf
Also, particular fruits originate from certain geographical locations and are not available in
across Vietnam. Hereby, frozen products allow reaching customers in longer distances
while being fresher and healthier than same goods in processed nature.
Consumer Trends
Vietnamese increasingly explore various diets with a wider range of products. Vietnamese
people consume vegetables and fruits in their daily meals. While the urban people often
eat fresh fruits after meals and processed fruits on the occasions of holidays, the rural
people often consume fresh fruits, climactically available in their places, due to their
demand and in changeable points of time of the day. Therefore, the consumer habits in
urban and rural areas disperse, the rural areas remain mostly untapped market potential
for packaged, ready-made, processed fruits and vegetables that increasingly dominate the
purchase decisions of urban consumers. Furthermore, approximately half of Vietnam’s
population consists of consumers under the age of 30. 254 The significant share of this
young, more open-minded target group, whose disposable income is on the rise, offers
great potentialities for foreign importers and their undiscovered processed fruit and
vegetable products.
Offer
Domestic Offer
According to the Agro-Forestry Processing and Salt Industry Department, only 10% of
fruits and vegetables of Vietnam is processed or exported, half of this share being canned
products. For example, “It is claimed that loss of lychee during processing – which is only
10% of total production - is 25-30% due to lack of appropriate technologies and necessary
infrastructure.” 255 A small share of banana, longan and lychee is dried for longer
preservation, although their taste is reduced due to this process. In Vietnam, “there are
about 100 establishments of fruit and vegetable processing that are at industrial scales
with a total capacity of 300,000 tons per year.” 256
Import
Vietnam is still facing many technical as well as sanitary issues in order to perform to its
absolute potential in the processed fruit and vegetable trade. Refrigeration infrastructure
in Vietnam is improving but is still weak and does cause spoilage issues with fresh and
frozen products.257 For a HORECA sector, not all of domestically grown foods can be used
because of the poor quality. Nevertheless, the market of processed products is diversifying
and expanding with an anticipated 30 % of growth rate by 2020. Therefore, is Vietnam a
lucrative market for processed goods like fruit and vegetable powders, dried fruits and
vegetables, condensed juices, sugar-soaked fruits, vegetable and fruit chips, frozen fruits
and vegetables and preserved products258.

1141118112431_1.pdf


1141118112431_1.pdf
258 Ibid
Figure 26 Vietnam's Imports of Processed Fruit and Vegetables
5
4.5
4
3.5
EUR Million
3
2.5
2
1.5
1
0.5
0
2011 2012 2013 2014 2015
Import
Fruit Vegetables
ITC Trade Map259
Export
As of the end of 2014, Vietnamese fruit and vegetables were exported to more than 60
countries and territories. However, the export of fruits and vegetables remains largely
dependent on Asia, it also penetrates markets in Europe and the US. In 2015, the country
targeted “to earn a turnover of $2 billion” and according to the Vietnam Trade Promotion
Agency “to achieve this goal, fruit and vegetable products should be processed deeply to
increase added value and ensure food hygiene and safety standards to expand exports to
strict markets.” 260 Vietnamese fruits and vegetables that are exported in processed form
include frozen pineapples, canned pineapples, pickled cucumbers, canned rambutans with
pineapple kernels, fresh and condensed fruit juices. Thieu litchi is mainly exported in dried
form via non-merchant way to China. Exported pineapples are mainly canned, frozen and
few fresh. Canned pineapple is a major export fruit product of Vietnamese vegetable and
fruit sector.
As by the end of 2015, the Vietnam-Korea Free Trade Agreement (VKFTA) officially took
effect, there is increasing trade in processed foods, including fruits and vegetables. Under
VKFTA, Vietnam is granted with tariff incentives for 502 exports, including tropical fruits
which are Vietnam’s export strengths. Also, Vietnam is the very first FTA partner of Korea
to be granted with import license for garlics, gingers, and sweet potatoes, as these
products are highly sensitive for Korea.261
Vietnam’s vegetables exports have been relatively stable during the past five years
amounting to around 15-20 million EUR, however fruit exports have increased rapidly from
about 2 million EUR in 2011 to 35 million EUR in 2015.262 The main destination of Vietnam’s

260 Vietnam Trade Promotion Authority, “Fruit and vegetable export targets $2 billion this year”,
January 2015, available at:
http://en.vietrade.gov.vn/index.php?option=com_content&view=article&id=2257:fruit-and-
vegetable-export-targets-2-billion-this-year&catid=270:vietnam-industry-news&Itemid=363
261 ©„Concluding Vietnam – Korea FTA negotiation “, WTO Center - Vietnam Chamber of
Commerce And Industry, available at http://wtocenter.vn/other-agreement/concluding-vietnam-

%E2%80%93-korea-fta-negotiation-vkfta-0
fruit exports are South Korea, Australia, Japan and the Netherlands. The main destinations
for Vietnam’s vegetable exports are Japan, United States, Belgium and Germany.
Figure 27 Vietnam's Exports of Processed Fruit and Vegetables
40
35
30
EUR Million
25
20
15
10
5
0
2011 2012 2013 2014 2015
Export
Fruit Vegetables
ITC Trade Map263
Labelling Options
In frozen and packaged food, health and wellness is also gaining in popularity, as
consumers become more sophisticated in their understanding of healthy eating and
manufacturers increasingly advertise the health benefits of their products. 264
Main Competitors
VEGETIGI has been one of the leading Vietnam’s fruit and vegetable
processors and exporters since 1977. In the company's product
assortment consumers can find fruit juices and concentrates, IQF frozen
fruits (whole and cut), canned fruit and vegetables as well as other
foodstuff products.
VEGETIGI was established in 1977 and ithas been known as one of the
leading processors and exporters of processed fruit and vegetable
products in Vietnam. VEGETIGI offers different fruit and vegetable
products including a wide range of fruit juices and juice concentrates in aseptic bags,
frozen fruits in various cutting sizes, frozen whole fruits, fruit and vegetable products in
cans.
Another large processed fruit and vegetable producer in Vietnam is Antesco. Established
in 1975, it specializes in producing and exporting frozen and canned tropical vegetables
and fruits including pineapples, green soybeans, okra, chillies, taro, mangos, papayas,
dragon fruits, mangosteens, jack-fruits, etc. Furthermore, “Antesco is a well-known
supplier in Europe”265
263 Ibid
265
Patrick Pullens, "Vietnamese Process Industry in Development”, Fresh Plaza, July 2017,
available at: http://www.freshplaza.com/article/178160/Vietnamese-processing-industry-in-
development

Products that fall under HS Chapter 20 currently face import tariffs that range between
15% and 40%. 266 However, owing to the results of the EU-Vietnam FTA negotiations,
import tariffs on
some processed
fruits and vegetables
will be fully
liberalized after 5
years, while others
will take up to 7
years to be fully
liberalized. The FTA
is expected to come
into force in 2018.
Distribution
In 2012, the ranking
of the retail
distribution channels
in Vietnam showed
that Independent
Food Stores were the largest of all. The second most prevailing F&B outlet was Food/Drink
Specialists which was followed by Supermarkets and then Convenience Stores. Total
grocery retailing continues to experience strong growth, due to rising disposable household
income levels and improvements in living standards. International modern grocery
retailers are expected to continue to strengthen their presence in the country. However,
the growth is expected to remain concentrated in big cities such as Ho Chi Minh, Hanoi
and Danang. In these cities, consumers have higher disposable income levels and are
willing to pay higher prices for a pleasant shopping environment and guaranteed product
quality.267
266
“EU-Vietnam Free Trade Agreement: Agreed text as of January 2016” available at:
3.8 Dairy Products
•Consumers are willing to •Relatively low
try foreign and exotic consumption of dairy
products products
•Growing market for milk •Import regulations are
products very comlicated and
•Strong French influence hard to follow
for dairy
•Rising income is •EU faces higher
expected to drive up the transportation costs and
consumption rising competition from
•EU Vietnam FTA should Asia could threaten EU's
increase the market share in Vietnam
consumption of dairy
products from the EU
Consumption
With a CAGR of 16.6% between
2010-2015, the Vietnamese dairy
industry has been one of the fastest
growing sectors in the country. 268
The sector’s revenue comes mainly
from the two product segments:
powdered milk and drinking milk. 269
268
„Vietnam Dairy“ EVBN report 2016, EU-Vietnam Business Network, 2016, available at
https://www.flandersinvestmentandtrade.com/export/sites/trade/files/attachments/EVBN-DAIRY-
REPORT-2016.pdf
269
“Agrofood Research Report.” EU-Vietnam Business Network,
1141118112431_1.pdf
Figure 28 Milk Consumption per Capita (2012)
Milk Consumption per capita per annum (2012)

120
100 112
80
60
40
34
20
25
15
0
Vietnam China Thailand UK
Milk consumption per capita per annum (litres)
EU-Vietnam Business Network270
It is estimated that Vietnamese per capita milk consumption will reach 28 liters by 2020,
which indicates potential market growth opportunity for dairy production in Vietnam. The
domestic dairy companies have been investing into expansion of their production capacity
of raw milk and dairy products in order to satisfy the local market demands. Moreover,
the local companies have targeted different consumer segments such as female
professionals and seniors in order to broaden dairy products’ customer base. 271 A number
of additional factors will impact the growth of dairy market in Vietnam:272
- Growing population - with the annual growth rate of 1.2% and estimated 96 million
population in 2020, Vietnamese dairy industry will potentially serve 5 million more
customers over the next five years;
- Growing per capita dairy consumption - the dairy consumption per capita is
projected to reach 28 liters by 2020, however it is still less milk products consumed
per capita compared to Thailand (35 liters) and Singapore (45 liters);
- Emerging middle class – with a steadily growing economy and a stable
unemployment rate, Vietnam is expected to have a middle class of 33 million people
by 2020;
- Increasing health awareness – the Vietnamese government has launched a number
of initiatives to improve population’s health by promoting the nutritional value of
milk products;
- Large investments– large foreign and local investments should provide Vietnamese
consumers with a wide choice of dairy products in different price and quality
segments.
According to the EVBN Agrofood research report, the sub-categories of powdered milk and
drinking milk showed a significant growth over the last decade. In 2013, powdered milk
accounted for 45% of Vietnam’s dairy market and showed a CAGR of 10.1 in the period
270
Vietnam Dairy“ EVBN report 2016, EU-Vietnam Business Network, 2016, available at
https://www.flandersinvestmentandtrade.com/export/sites/trade/files/attachments/EVBN-DAIRY-
REPORT-2016.pdf
271 Ibid, pp.7
272
Ibid, pp.14
between 2010 and 2015. Even more remarkable, the drinking milk category recorded a
CAGR of 18.9% during the same period and is projected to grow at 17% rate until 2020.
In spite of its low nutritional value, condensed milk remains a popular sweetener in coffee,
fruit smoothies and other refreshment products. This product sub-category still accounts
for 8.3% of the total value of the dairy industry. Due to the fact that other products are
taking over the role of condensed milk, this category is moving to the maturity stage of
the product life cycle. This means that the segment is expected to grow only marginally
with an annual rate of 2.5%.273
Consumer trends
Vietnamese love to enjoy mostly breakfast and lunch outside their home. The continued
Westernization has led to a boom of fast food chains and other Western lifestyle cafes
selling bakery products or vegetarian options as fruit, vegetable and dairy-based
smoothies. Also, because of the rising disposable incomes and more westernized behavior
from Vietnamese consumers, the ice cream consumption is growing significantly. Between
2010 and 2015, the annual growth rate of this market segment was 13%, presenting
plentiful growth opportunities for local and foreign companies.
Yoghurt and sour milk products is expected to grow strongly in Vietnam thanks to the
anticipated recovery of the economy and improving living standards. 274 In addition,
consumers are expected to become more aware of the purported benefits of yoghurt and
sour milk consumption, with many opting to consume such products on a more regular
basis. With increasingly hectic lifestyles, more consumers are expected to switch from
homemade to packaged yoghurt and sour milk products.
Vietnamese consumers perceive yoghurt as a healthy food with rich nutritional and
digestion benefits. Hence, yoghurt is a fast-growing segment with an existing untapped
potential. It is projected to grow exponentially at an annual rate of 24%, potentially
reaching a volume of 240 000 tons by 2020. 275
Challenges for EU products

EU producers bear higher shipping costs and longer transportation time than those
producers in Asian or Oceanian region. Also, high tariffs, cumbersome and excessive
customs, and non-science-based sanitary and phytosanitary requirements on animal and
plant products persist burden the trade relations. The South East Asian Countries, China,
New Zealand and Australia benefit from their Free Trade Agreements (FTA) with Vietnam
that lower tariffs on imported food and beverage products. On a positive note, the EUVFTA
which presumably will enter ratification phase in 2018 will ease those burdens on bilateral
trade between EU MS and Vietnam on dairy products.
Offer
Domestic Offer
Local raw fresh milk supply only meets less than one-third of production demand. 276
According to EU Vietnam Business Network research the sector faces a supply and demand
imbalance in raw fresh milk as domestic herds (184,216 cows) were able to provide only
420,000 tons of raw milk, meeting only 28 % of total domestic demand in 2013. Vietnam
is ranked in the top 20 countries worldwide importing input materials for dairy production.
In 2013, the country imported around 1.2 million tons of raw milk powder valued at 749€
273
Ibid, pp.9-10
274
© Source: Euromonitor International, “Country Report: Dairy in Vietnam,” 2015
275 Ibid, pp. 13
276 Ibid
million. Thus, heavy dependence on imported materials brings the attendant risk of profit
margins being squeezed out due to global price fluctuations. However, this risk is mitigated
by strong consumer loyalty for prominent brands and because milk products are exposed
to low price elasticity of demand relative to other categories. The Department of Livestock
Production estimates local milk production will surge to 856,000 tons in 2017 (326,000
cows herd) and 1,000,000 tons (500,000 cows herd) by 2020, yet the supply will only
meet 30% of local demand.277
The largest domestic dairy enterprise is Vinamilk which is in general dominating Vietnam’s
Agrofood market (See Communication Section: Vinamilk’s example of a successful
marketing campaign). Vinamilk purchases more than 60 % of fresh milk from farmers
across the country.
Imports
As Vietnam only meets around 30 % of its dairy consumption needs, the country is a major
dairy importer with 16.8 % of all of its import products basing on dairy materials in 2013.
According to EU Vietnam Business Network research, imported dairy ingredients include

milk powder and raw milk products. Raw milk products are imported not only to produce
milk but also to produce confectionery, functional foods, and nutritional foods, etc.
Vietnam imports raw milk products mainly from New Zealand, America, Australia and
Europe. Costs of raw milk account for approximately 65 to 70 % of total input costs. Thus,
any change in world production could cause price volatility and shortages that would
negatively affect local production.278
The milk The fresh milk

powders and whey and cream, buttermilk
accounted for 7.1 % in and yoghurt accounted
all EU Agri-food exports for 0.5 % in all EU Agri-
to Vietnam in 2015, food exports to Vietnam
having an increase of in 2015, having a
21.9 % from the decrease of 14.3 % from
previous year. (Agri-Food the previous year. (Agri-
Trade Statistical Factsheet. Food Trade Statistical
EU – Vietnam, Factsheet. EU – Vietnam,
2016: 4) 2016: 5)
As a result of the EU Vietnam Free Trade Agreement (EUVFTA), farmers and businesses
producing food and drinks with traditional methods will enjoy recognition and protection
on the Vietnamese market at a comparable level to that of EU legislation. 279 Among the
169 European Geographical Indications (GIs) indicated by the framework of EUVFTA,
277“Agrofood Research Report.” Report, EU-Vietnam Business Network, available at:

1141118112431_1.pdf
1141118112431_1.pdf
279 European Commission, “Facts and figures: Free Trade Agreement between EU and Vietnam”,
available at: http://europa.eu/rapid/press-release_MEMO-15-5468_en.htm

Vietnam will also register and protect Danablu cheese from Denmark, Queso Manchego
cheese from Spain, Brie de Meaux cheese, Camembert de Normandie cheese, Comté
cheese, Emmental de Savoie cheese, Reblochon ; Reblochon de Savoie cheese and
Roquefort cheese from France, Kasseri and Feta cheese from Greece, Asiago cheese,
Fontina cheese, Gorgonzola cheese, Grana Padano cheese, Mozzarella di Bufala Campana
cheese, Parmigiano Reggiano cheese, Pecorino Romano cheese, Provolone Valpadana
cheese and Taleggio cheese from Italy, Gouda Holland cheese from The Netherlands
and Queijo S. Jorge cheese from Portugal.280 All cheese from the EU that are protected
as GIs under the EU-Vietnam FTA are listed in Table below.
Table 10 The List of European Union Cheeses protected under the EU-Vietnam FTA
Denmark 1. Danablu
Spain 1. Queso Manchego
France 1. Brie de Meaux

2. Camembert de Normandie
3. Comté
4. Emmental de Savoie
5. Reblochon; Reblochon de Savoie
6. Roquefort
Greece 1. Κασέρι (transcription into Latin

alphabet: Kasseri)
2. Φέτα (transcription into Latin
alphabet: Feta )
Italy 1. Asiago
2. Fontina
3. Gorgonzola
4. Grana Padano
5. Mozzarella di Bufala Campana
6. Parmigiano Reggiano
7. Pecorino Romano
8. Provolone Valpadana
9. Taleggio
The Netherlands 1. Gouda Holland
Portugal 1. Queijo S. Jorge
EU Vietnam FTA
The FTA is important for European producers as in 2015, Vietnamese cheese imports from
the EU accounted over 10 million EUR.281
Exposure to Western culture had a positive impact on demand for cheese, as Vietnamese
consumers tended to cook more Western dishes for their family. In addition, consumers
also purchased more cheese for their children, considering it to be an important source of
280 “Intellectual Property” , European Commission, available at:

http://trade.ec.europa.eu/doclib/docs/2016/february/tradoc_154223.%20institutional%20-
%20GIs%206.5a3%206.11wg%20rev2%20-%20for%20publication.pdf
protein that can support healthy growth. Sales of cheese are expected to rise at a value
CAGR of 7 % at constant 2015 prices.282
Figure 29 Vietnam's Imports of Dairy Products
600
500
400
EUR Million
300
200
100
0
2011 2012 2013 2014 2015
Imports
ITC Trade Map283
Exports
Vietnamese companies need to keep efforts in ensuring product and packaging quality,
stable supply, to have product manual in both English and local EU language, to comply
and respect the international standards so as to meet increasing demands of consumers
and compete with other products in the high-standard European markets. Currently,
Vietnam’s main export articles in the dairy sector include milk and cream, as seen in the
table below.
282 © Source: Euromonitor International, “Country Report: Dairy in Vietnam,” 2015

Figure 30 Vietnam's Dairy Exports
Vietnam's Dairy exports to world

120000 110113
100000 86724
80000
USD '000
60000
40000
1230
1255 2403 402
1614 3184
20000 69… 625
1717 59 51 7
0
Milk and cream, Butter, incl. Milk and cream, Buttermilk, Cheese and curd
not concentrated dehydrated concentrated or curdled milk and
nor containing butter and ghee, containing added cream, yogurt,
added sugar or and other fats sugar or other kephir and other
other sweetening and oils derived sweetening fermented or
matter from milk matter acidified milk
Value in 2013 Value in 2014 Value in 2015
ITC Trade Map284
Labelling Options
In line with higher disposable incomes, higher education levels and higher living standards,
Vietnamese people are becoming more aware of nutrition and their health, which is causing
them to pay more attention to food safety and healthier meals. 285 More people, especially
those residing in big cities, are learning to watch the ingredients used to prepare the food
they consume and to closely monitor the levels of fat, cholesterol and sodium.
Main Competitors
While dairy products are produced locally with acceptable quality, many products
manufactured in Vietnam still strongly rely on imported food ingredients and additives.
With the advantages of worldwide large-scale farming of cow herds, big production
capacity and modern technologies, foreign players firmly control the local powdered milk
market with 53.1 % of market share in 2013.286 Conversely, local players dominate the
drinking milk market.

286
1141118112431_1.pdf
Vinamilk is currently the largest fresh milk collector. With a

market share of 46 % in 2015, it purchases more than 60 % of
fresh milk from farmers across the country. 287 In 2013, Vinamilk
continued to lead the yogurt
market with 73 % value
share, as well as to dominate
the condensed milk market with approximately 80 %
of the total sale value.
TH True Milk is another recognized dairy producer in

Vietnam with a market share of approximately 17 % in
2015. 288 T.H. Group is established in the financial
consultancy service of BAC A Joint Stock Bank which
was established in 1994 in Nghe An, Vietnam. In 2010
they inaugurated a Milk Plant based on advanced
farming technology from Israel with computerized
management systems. The Project will be
accomplished by 2020. The T.H. Milk Plant is built on
the total area of 22 Ha in Nghe An Viet Nam and their
main product will be Fresh Milk 100 %. In late 2014,
TH Food Chains JSC introduced a line of new products,
namely TH True Milk Collagen, TH True Milk Canxi, TH
True Milk Phytosterol. The company claims that TH
True Milk Collagen is good for skin, TH True Milk Canxi
is good for bone health and TH True Milk Phytosterol is
good for the heart.
Dutch Lady Brand milk also has a notable market share in the Vietnamese dairy sector.
The brand belongs to the Friesland Campina and their Dutch roots date back to 1871.
Dutch Lady Brand milk occupies about 10% of the Vietnamese dairy market. In 2015, the
Dutch Lady Vietnam Food & Beverage Co Ltd released a new product named Dutch Lady
100% Fresh Milk, with the claim that 100% its product is milk.
Bel Vietnam Ltd dominated cheese market in Vietnam, accounting for 78 % of value
sales in 2015. The company operates a diversified product portfolio that consists of many
brands, including La Vache Qui Rit, Belcube and Babybel. Its distribution network covers
both traditional and modern channels across the country, which gives it a competitive
advantage. Bel Vietnam was also active in carrying out marketing and promotional
activities and recorded the strongest increase in value share in 2015. 289
Kinh Do is one of the leading domestic brands on the Vietnamese ice cream market with
its two brands named Celano and Merino accounting for a 37 % value share in 2015290.
From 2014 to 2015, besides strengthening its leading position, the company also recorded
the fastest value growth within the food category.

The geographical distance can be a burdensome disadvantage for the European
companies. For example, the Australian suppliers, in comparison to the suppliers from
Europe and U.S., can be quicker to respond to market needs than due to closer transport
distances for both, container trade and bulk trade. This factor is specifically advantageous
287 Ibid.
288
Ibid
289 © Source: Euromonitor International, “Country Report: Dairy in Vietnam,” 2015
290 Ibid
for commodities such as wheat or dairy goods, given the many small to medium size
Vietnamese food processers who prefer to buy in small amounts by the container load.
In the dairy market there is also tough competition from both New Zealand and Australia
which are both known for good quality milk products. New Zealand, United States and
Australia are also the top 3 exporters of dairy products to Vietnam.
Specific Customs and SPS requirements for Import

Imports of foods originating from animal, plants, and marine sources must be inspected
for sanitary and phytosanitary standards by competent quarantine agencies under the
Ministry of Agriculture and Rural Development (MARD). The MARD Plant Protection
Department (PPD) and Department
of Animal Health (DAH) handle all
sanitary and phytosanitary
inspections for these products.
At the wholesale/retail distribution

level, several city and provincial
government agencies are involved in
monitoring the quality and safety of
food products, including offices of
the Ministry of Health, the
Department of Animal Health, the
Ministry of Industry and Trade, and
the Police Force. The General
Department of Customs also inspects
goods to determine and collect
import duties and assess violations
of compliance with required Customs
formalities on behalf of all concerned
agencies (Ministry of Finance,
Ministry of Industry and Trade,
Ministry of Health, Ministry of
Agriculture, etc.).291
Products that fall under the

categories HS 0401-0406 currently
face import tariffs that range from
duty-free rates to 20%.292 However,
owing to the results of the EU-
Vietnam FTA negotiations, import
tariffs on some dairy products will be
fully liberalized after 3 years, while others will take up to 5 years to be fully liberalized.
The FTA is expected to come into force in 2018.
291 U.S. Department of Agriculture, “Vietnam: Exporter Guide,” GAIN Report, July 2011, pp. 12,
available at:
19-2011.pdf
292 “EU-Vietnam Free Trade Agreement: Agreed text as of January 2016” available at:
Distribution
Local importers continue to play a major
role in distributing and promoting
imported products in Vietnam. Typically,
local importers have their own sales
agents and distribution fleet and are in
direct contact with supermarkets,
wholesalers, and in many cases, also
with thousands of small- scale grocery
stores. Some importers import a wide
range of products with no particular
loyalty to a specific product, brand or
origin. Others are working exclusively to
develop markets for specific labels. The
latter tend to promote their products
more heavily and may require more
involvement from the exporter in order
to penetrate the market.293
In accordance with Vietnam’s WTO

commitments, as of January 1, 2009,
foreign-owned firms in Vietnam are
allowed distribution rights. Some major
foreign retail chains (The Saigon Union of
Trading Co-operatives, Lotte Mart,
Casino Guichard-Perrachon SA, NTUC
Fairprice Co-operatives Ltd, and Aeon)
have already set up their stores in
Vietnam and others have closely studied
the market for future investment.
However, FAS Vietnam has not seen
many distribution licenses being granted
to foreign entities. In the meantime, U.S.
businesses should continue to work with
and through local importers/distributors. Quite often the importer and distributor are
separate companies, each with its own required fees. 294
Supermarkets in Vietnam carry a wide range of goods, including food and drinks,
cosmetics, clothing, shoes, home appliances, kitchen utensils, and even furniture. Most
supermarkets devote about 40-50 % of their physical space to food; the rest is divided
among other goods. Increasingly, consumers are inclined to buy food from supermarkets
because they are viewed as cleaner and more sanitary than traditional markets. There is
also a growing acceptance of processed, packaged, and frozen food products, including
meat and fish. Though local food products continue to be strong sellers because of a lower
price, quality control has not yet reached international standards. Supermarket Managers
report that consumer demand for imported foods is steadily increasing. Modern retail
stores still only account for 20 % of total food sales to Vietnamese consumers, but sales
through such outlets have grown considerably over the last six years, with an annual
293 U.S. Department of Agriculture, “Vietnam: Exporter Guide,” GAIN Report, July 2011, pp. 6-7,
available at:
19-2011.pdf
294 Ibid, pp. 8
average growth rate of 20 %. One should not, however, totally overlook the open-air or
enclosed traditional markets, often referred to as “wet” markets. Many case-lots of
imported goods (canned goods, nuts, wine, beer, and shelf-stable products) are sold
through these markets, particularly in areas not yet served by modern supermarkets.
According to major U.S. food importers, sales volumes to supermarkets are increasing,
but are still under 50 % of their total sales. To reach all Vietnamese consumers, exporters
need to have a local partner capable of supplying both the modern channel (department
stores, wholesale outlets, hypermarkets, supermarkets, convenience stores) and
traditional channel (wet markets and “mom and pop” shops). 295
As only 30 % of the population lives in urban areas where foodservice is more accessible,
the total demand for foodservice is also limited. Foodservice outlets are chiefly in the form
of small restaurants, cafés and beer garden type restaurants, which serve mostly local
products. Foodservice outlet chains are still in their infancy and there are only a few
locations present in the market. Management of foodservice chains is weak, thus
hampering development and expansion. Management issues aside, the sector is expanding
as it responds to strong economic growth, strong tourism growth, rising income levels
(particularly disposable income), a growing middle class, a sizeable young population, and
an increasing exposure to a Western lifestyle.296
Figure 31 Percentage Share of Food Service Outlets in Vietnam
Food Service Outlets
4% Street stalls/kiosks
2%
15%
1% Fast-food restaurants
Full-service restaurants
78% Cafeterias/bars
Hotels and resorts
U.S Department of Agriculture297
Vietnam’s HRI food service sector consists of over 550,000 outlets. The total consumer
food service sales in Vietnam achieved an average growth of 8.8 % per year during 2005-
2011, and are forecast to grow at a slower, but still strong, rate of 5 % during the next
five years. Despite the recent worldwide economic slowdown and Vietnam economic
slowdown, the outlook for high-value food and beverage exports to Vietnam is still very
promising. The HRI foodservice sector continues to expand due to strong demand from
both Vietnamese urban consumers and foreign tourists. The foodservice sector is expected
to see further development on different levels. The number of outlets should continue to
grow due to demand in new urbanized areas. Tougher competition will cause most outlets
to diversify their menus, so as to offer new items to customers. Services are expected to
be more diversified and professional. Marketing efforts should be focused on target
295
Ibid, pp. 10
296 Ibid, pp. 21
297 Ibid
audiences. Further development will be not only in major cities such as Hanoi, Ho Chi Minh
City, Da Nang, Hai Phong, and Can Tho, but also in the areas around these cities. 298 Chain
outlets have seen fast growth and are planning to increase investment. Food served at
chains is perceived as being of better quality by consumers.

It is a real challenge for any food exporter to fully understand the complexity caused by
overlapping and frequently-changed regulations on food standards and safety in
Vietnam.299
298Ibid, pp. 26
299U.S. Department of Agriculture, “Vietnam Exporter Guide”. GAIN Report, March 2015, pp. 9,
available at
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Exporter%20Guide_Hanoi_Vi
etnam_3-27-2015.pdf
3.9 Processed Cereals
•Consumers are willing to try •Relatively low consumption
foreign and new products of cereal products due to
•urban middle class is different consumption
increasingly consuming habits
breakfast cereals •Creals from USA take up a
major market share
•Consumers are becoming •Cereals from USA are
more health-concious and generally more well-known
prefer high-quality organic and this could be a
products, which offers challenge for EU producers
opportunities to EU when enteeing to Vietnam's
producers. market
•Rising income is expected to
drive up the consumption
Consumption
In the past years, the prevailing trend of
following healthier lifestyles has induced
greater consumption of breakfast cereals
in the emerging Asian markets, including
Vietnam. The greater half of the breakfast
cereal products are directly linked and
marketed under the umbrella of wellness
or fitness. The cereals are advertised as
fully nutritious meals, packed with
components such as vitamins and fiber.
Because of the more-aware consumer
behavior that recognizes and values the
impact a product has on personal health;
Vietnamese consumers purchase more
cereal products. Hereby, whether or the cereal products always are as healthy as
advertised, the promotion of these products has significant effect on the purchase
decisions. Also, due to higher exposure to Western lifestyles, and influence thereinafter,
local consumers are more familiar with breakfast cereals. Cereal bars and breakfast drinks,
together with an increasing snacking culture, are another good on the market that allow
faster and more convenient ways of consuming meals on-the-go. The busier every-day
routines of younger people and households with both working adults/ parents are another
push factor that provides cereal manufacturers a potentiality for growth in this market
sector. As Vietnamese Government aims for increased dairy consumption, also cereals
could frequently be seen in the Vietnamese households’ breakfast diets.
While we witness larger interests in wellness and healthier eating habits, “good-for-you”
products are strongly positioned for growth everywhere, including in Vietnam. Vietnam
also has a quite established bakery sector. “The bakery sector represents between 35%
and 40% of total flour use in Vietnam and is trending toward more western-style sandwich
type breads and
baguettes”.300
In 2012, the ready- In 2015, the cereals

to-eat cereals were accounted for 3 % in all
listed as 5th fastest Consumer Profiles
EU Agri-food exports to
growing category in Vietnam, having an
the Vietnamese increase of 57.1 % from The main target groups
packaged food the previous year. of cereal product
categories list. (Agri-Food Trade Statistical consumers can be
Factsheet. European Union
(Canada Market households with
– Vietnam, 2016: 8)
Opportunity Report children, younger
Vietnam 2014: 13) individuals such as
students, as well as
physically active people
who value fully
nutritious meals and snacks to prepare for or recover from training sessions.
Consumer Trends
The combination effects of continuous economic growth, golden demographic structure,
rapid urbanization, emergence of middle income earners and a mass grocery retail
network, will fuel the growth of overall food consumption in the medium- and long-term.
In the light of increasing food consumption, retaining a double-digit growth of 11.4 % over
the period of 2014 to 2018301, baked goods are expected to register a CAGR of 6 % in
constant terms to reach VND22.8 trillion in 2019. Furthermore, the biscuits is expected to
register a CAGR of 6 % in constant value terms, and breakfast cereals is expected to
register a CAGR of 9 % in constant value terms to reach VND59 billion in 2019, according
to the Euromonitor International Bakery in Vietnam Report 2015302. Due to increasingly
busy lifestyles and growing number of families where both of the parents are engaged in
a full-time working schedule, people have less time to prepare their meals as well as enjoy
these. Demand for faster and easier, half-prepared or ready-to-eat meals continues to
grow. Also, the growing sales of packaged foods prove this trend. Furthermore, many
Vietnamese consumers are likely to continue to opt for baked goods to replace traditional
breakfast options such as noodles and other street food due to higher interest in wellness,
and growing concern for food hygiene.
300 Chris Lyddon, “Focus on Vietnam, World-Grain.com, 2014, available at: http://www.world-
grain.com/Departments/Country-Focus/Country-Focus-Home/Focus-on-Vietnam.aspx?cck=1
1141118112431_1.pdf
302 ©Source: Euromonitor International, “Bakery in Vietnam Report”, 2015
Offer
Domestic Offer
According to the World Bank303, Vietnamese domestic cereal production in 2014 was 50.2
million metric tons. The local brands producing baked goods continue to grow in quality
and quantity. These local companies not only regularly launched new product
developments but also further expanded their distribution networks, which helped them
stay competitive and attract more consumers. Furthermore, the government's continuous
support for the promotion of Vietnam products and efforts by the Vietnamese retail union
encouraged consumers to favor Vietnamese brands. As a result, in baked goods local
brands had more advantages than international ones.304
Kinh Do Corp remained the leading player with a 37 % value share in 2014. The company
ranked first in both savory biscuits/crackers and sweet biscuits with 55 % and 32 % value
shares in 2014, respectively. The good reputation, strong brand equity and well diversified
product portfolio were the company's competitive advantages. Furthermore, the company
possessed an efficient distribution network across 64 cities of Vietnam covering both
modern and traditional channels. Compared to other rivals in biscuits, Kinh Do Corp was
more active in terms of marketing and promotional activities especially for special
occasions such as the Lunar New Year.305
Vinacafe is a Vietnam’s National Coffee Corporation that is also involved in the production,
processing and distribution of instant cereal named Ngũ cốc dinh dưỡng.
Bien Hoa Confectionery Corp is one of the leading

confectionery and bakery companies in Vietnam. They can
provide about 15,000 tons of products per year to Vietnam’s
market. Their range of products includes chocolate, biscuits,
snacks, layer cakes, moon cakes, hard candies, soft candies and
cereals, including instant cereals.
Asia Saigon Food Ingredients was established in 2008. Their plant is located in My
Phuoc 3 Industrial Park, Binh Duong Province. It covers an area
of more than 42,000 square meters, with standard workshop and
modern production line of European processing technology. AFI
is specialized in producing various non-dairy creamer products,
as well as cereal flakes. Their cereal flakes include “Golden
flakes” which combines 5 kinds of cereals in 1 product, including
raw materials, various contents of protein, fat, dietary fiber, calcium. The second product
is identified as “Oat flakes” which combines 6 kinds of cereal in 1 product, including raw
materials, various contents of protein, fat, dietary fiber, calcium according to customer
requirements.
Import
According to the Center for Information Industry and Commerce - Ministry of Industry and
Trade (VITIC) showed that Vietnam imported 107.1 million confectionery and cereal
products, which is still down about 42.28 % compared to import value over the same
period last year. In 2008 the cereals were listed in the top 5 imported goods in Vietnam
with a value of $443 million. In particular, products from Indonesia and Thailand accounted
for over 50% of the import value. Specifically, items of confectionery and cereals imported
303 World Bank, “Cereal production (metric tons)” © World Bank, available at:
www.data.worldbank.org/indicator/AG.PRD.CREL.MT?locations=VN , License: Creative Commons
Attribution license (CC BY 3.0 IGO)
304 © Source: Euromonitor International, “Bakery in Vietnam Report,” 2015
305 ©Ibid
from Indonesia accounted for 30.3 %, equivalent to 32.4 million, up 23 % from the same
period last year. At the second place is Thailand with 22.8 million in import value,
accounting for 21.37 % and increasing by 26.99 % compared to the previous year
according to the EU- Vietnam Business Network Agrofood Research Report.306
Figure 32 Vietnam's Imports of Processed Cereals
Vietnam's Imports in Cereal Products

1400000
1215951 1312788
1200000
1000000 619470
USD '000
800000 648765 672687

577026
600000
23 46477 1676 18001 843
400000
45 40494 2548 16493 4
200000 232 29935 2135 7998 1599
0
Wheat and Oats Rice Maize or corn Buckwheat, Barley Grain
meslin millet, canary sorghum
seed and
other cereals
(excluding
wheat and
meslin, rye,
barley)
Value in 2013 Value in 2014 Value in 2015
Source: ITC Trade Map307
Exports
Vietnam is one of the biggest cereals exporters of the world. It’s exports in 2015 amounted
to 2.5 billion EUR in 2015 according to ITC trade map. 308 Its major export markets are
China, Indonesia, Philippines and Malaysia. None of the European Union countries figures
in the top ten export destination of Vietnam. Ireland, which is the largest European
importer of Vietnam’s cereals, only imports for the value of 8 million EUR of Vietnam’s
cereals.309
306 “Agrofood Research Report.” EU-Vietnam Business Network, available at:

1141118112431_1.pdf
307
309 Ibid
Figure 33 Vietnam's Exports of Processed Cereals
3
2.5
2
EUR Billion
1.5
1
0.5
0
2011 2012 2013 2014 2015
Export
ITC Trade Map310
Main Competitors
Kellogg Co Kellogg Co is one of the
leaders in sales of breakfast cereals in
Vietnam. The company has a wide product
variety in the category as well as a good
distribution network. Consumers can
easily find its products in most
supermarkets/hypermarkets/convenience
stores in big cities such as Ho Chi Minh City
or Hanoi. It also has the widest selection
available in the supermarkets. Its
attractive packaging and good product
quality and a well-known trade mark are
its other competitive advantages.
Masan Consumer is a domestic, firmly

established player in Vietnam’s Agrofood
market which among other products
produces
instant cereal
entitled
Kachi. The
cereal brand “Kachi” was launched already back in 2012 and
the brand is still very popular amongst Vietnam’s consumers.
The brand is also found in the major supermarkets of Vietnam.
Another significant player in the cereal’s market in Vietnam is

Nestlé, officially operating in Vietnam since the 1990s. 90 % of Nestlé’s products in
Vietnam are manufactured domestically in their factories distributed throughout the
country. They now operate three factories that produce breakfast cereals in the country.
With aims to thrive on the wellness phenomenon, nutrition and healthier product supply
are highlighted within their domestic offer. Nestlé’s nutrition cereal is called NESVITA and
it should be a healthier breakfast cereal alternative. Also, during a program entitled
“Nutrition Education in School - Nestlé Healthy Kids”, which has been running since 2012
Nestlé Vietnam has coordinated with the Vietnam’s governmental authorities including
310 Ibid
Ministry of Education and Training and the National Institute of Nutrition to provide
computer labs, software, documents, and training materials on nutrition.

Regulations for labelling require (with the exception of the trademark) that the following
labels of domestically distributed products be in Vietnamese 311:
• name of product
• name and address of producer or trader liable for the product
• quantity
• composition
• quality standards
• production date
• manufacturing and expiration dates
• instructions for use and preservation
• Country of origin.
Exporters are advised to continually monitor legal requirements, as Vietnam’s commercial

codes are frequently modified, and implementation can be inconsistent. Vietnamese
importing companies can provide specific standards and requirements for the imported
products in their sectors.
Products that fall under the categories HS 1902 and 1904 currently face import tariffs that
range between 15% and 38%.312 However, owing to the results of the EU-Vietnam FTA
negotiations, import tariffs on all of these products will be fully liberalized after 7 years
from date of entry into force. The FTA is expected to enter ratification phase in 2018.
311 U.S. Department of Agriculture, “Vietnam Exporter Guide”. GAIN Report, March 2015, pp. 9,
available at
27-2015.pdf
312
Distribution
Many Vietnamese consumers are
becoming more familiar with breakfast
cereals because of the larger availability
at modern retailers as big
supermarkets, hypermarkets and
convenience stores. While the
awareness among clients and supply on
cereal products is rising, establishing
business ties with local partners still
requires careful considerations. It is
often recommended that “exporters
should undertake thorough market
research to identify potential buyers
and reliable distributors, as financial
information on companies is generally
not available”.313. The local experts can
also support the exporters to set up
physical presence; find trustworthy
importers, distributors, wholesalers and
retailers; provide legal advice on
domestic legislation; translate contracts
etc.
Increasingly, consumers are inclined to

buy food from supermarkets because
they are viewed as cleaner and more
sanitary than traditional markets.
Although local food products continue to
be strong sellers because of a lower
price, quality control has not yet
reached international standards and the
local consumers are beginning to pay
closer attention to food quality and
safety. Supermarket Managers report
that consumer demand for imported foods is steadily increasing.314
Best practice example based on Masan Consumer315
Masan Consumer is a company 2000 that produces inter alia also instant cereals. “By
2014, Masan had developed a nationwide distribution network with 230 distributors,
covering approximately 230,000 points of sale—one of the largest and deepest in
Vietnam’s FMCG sector. In addition, they also implemented a state-of-the-art Distributor
Management System (DMS) across all of their distributors, which provided them access to
313 Australian Trade and Investment Commission, “Agribusiness to Vietnam: Trends and
opportunities”, available at: www.austrade.gov.au/Australian/Export/Export-
markets/Countries/Vietnam/Industries/agribusiness
314 U.S. Department of Agriculture, “Vietnam: Exporter Guide”, GAIN Report, July 2011, pp. 10,
available at:
19-2011.pdf
315 Nhi Hien Xuan Dang and Uyen Hoang Phuong Phan, “Masan Consumer in Vietnam: How a
domestic brand can win rural consumers’ hearts”, Singapore Management University, available at:
https://cmp.smu.edu.sg/amb/article/20150804/masan-consumer-vietnam-how-domestic-brand-
can-win-rural-consumers%E2%80%99-hearts
real-time data across the distribution network. To support the distributors throughout
Vietnam, Masan provided geographical exclusivity and worked closely with them to ensure
the effectiveness of their sales forces and smooth coordination.” 316 With the help of
effective marketing strategies and expanding into areas where the growth is expected to
be largest as well as tapping into rural markets, Masan has considerably been able to
increase its market share in Vietnam. “Moreover, the growth of retail channels such as
hypermarkets, supermarkets, convenience stores and independent small grocers in rural
areas is expected to improve the distribution of Masan’s FMCG products and increase
proximity to customers.”317

Companies doing business in or with Vietnam are advised to visit the market frequently or
establish presence on ground to observe their business partners, subcontractors, market
evolvements, as well as provide support to their counterparts. Due to the geographical
distance between Europe and Vietnam, might find it more inconvenient to commute
between those regions. Physical presence is also essential in establishing personal and
trustworthy business relationships with key decision makers and in ensuring the quality of
offered goods and services.
316 Nhi Hien Xuan Dang and Uyen Hoang Phuong Phan, “Masan Consumer in Vietnam: How a
domestic brand can win rural consumers’ hearts”, Singapore Management University, available at:
https://cmp.smu.edu.sg/amb/article/20150804/masan-consumer-vietnam-how-domestic-brand-
can-win-rural-consumers%E2%80%99-hearts
317 Ibid
3.10 Bread, Pastry, Cakes, Biscuits and other bakery products
•Consumers are willing to try •Compettitive market with
foreign and new products products from Asia and USA
•French influence for baked enjoying comparative
products is large advantage
•consumption is rising for the •high transportation costs in
baked products comparison to competitors
in the region
•Consumers prefer high- •Bakery products from the
quality organic products, region are generally more
which offers opportunities well-known and this could
to EU producers. be a challenge for EU
•locals are exploring ways for producers when enteeing to
the replacement of existing Vietnam's market
staples with wheat products
like bread an pastry
Consumption
Vietnam has seen rapid growth in the
popularity of baked goods in the country,
driven by changing consumer trend and
preferences and by increased penetration
of western products to Vietnam’s market.
Also, over the last five years bigger cities,
such as Ho Chi Minh City and Hanoi, have
witnessed a boom in cafeteria-style
outlets. Vietnamese tend to meet each
other at cafeterias for breakfast in the
morning or for socializing and dinners
during after work hours. Moreover, next
to the Vietnamese food available, modern
cafeterias also offer Western-style fast food and freshly-baked bakery products. The
increased popularity of visiting cafeterias leads to greater demand for bakery products.
According to research conducted by EU-Vietnam Business Network, as one of the popular

alternatives to rice and noodles, bread retained its status as a primary consumption bakery
product compared to other sub-categories (such as cakes and pastries) with VND8 trillion
(320€ million) sales in 2013, equivalent to 76.8 % of total bakery market revenue. Thanks
to the rising number of bakery outlets, sales value of unpackaged or artisanal products
has grown gradually, reaching VND4.1 trillion (164€ million) and accounting for 39.6 % of
total bakery sales. In 2013, packaged baked goods sales were VND6.3 trillion (252€
million). However, there is a low probability that unpackaged products will have a strong
impact on the revenue of packaged goods, as each category serves different benefits.
While packaged baked goods offers great convenience for busier lifestyles, consumers can
enjoy more delicious taste of unpackaged or artisanal products served in the modern
bakery outlets.318
In 2015, the malt In 2015, the wheat

accounted for 7.7 % products accounted for
in all EU Agri-food 2.4 % in all EU Agri-food
exports to Vietnam, exports to Vietnam,
having an increase of having an increase of
15.1 % from the 44.4 % from the
previous year. (Agri- previous year. (Agri-Food
Food Trade Statistical Trade Statistical Factsheet.
Factsheet. European European Union – Vietnam,
Union – Vietnam, 2016: 4)
2016: 4)
In 2012, the white sandwich bread is one of the most popular type of packaged/industrial
bread with a 79 % market share, followed by buns and rolls with 11 % and baguettes with
6 %. The same year, the noodles were third biggest category in the packaged food
categories list in Vietnam. Pasta was listed as fourth fastest growing category in the
Vietnamese packaged food categories list.319 This trend has continued well into 2017.
According to research carried out by the EU-Vietnam Business Network, accounting for 42
% of the confectionery market value, biscuits, cookies and crackers recorded VND6.9
trillion (276€ million) sales in 2013, posting a CAGR of 9.2 % during 2010 to 2013. Since
savory and plain biscuits and crackers contained less sugar and more vitamins, these two
segments are considered healthier products among other subcategories. They remained
the most consumed with reported sales of VND5.3 trillion (212€ million) or 76% of total
category value in 2013.320
Ready-made bakery goods offer food consumption at great convenience. Sandwich breads
are popular breakfast, lunch and snack meals that can be enjoyed on-the-go or prepared
for children’s lunchboxes. Most dominantly, white sandwich bread is stocked at home for
its quick and easy-to-prepare nature. As well as, baguettes, buns and rolls are other

1141118112431_1.pdf
320 “Agrofood Research Report.” EU-Vietnam Business Network, available at:
1141118112431_1.pdf
growing articles due to their wider availability in supermarkets, hypermarkets and

convenient stores.
Consumer Profiles
Consumers from the lower and higher income segments can be divided among the various
bakery products available. For example, consumers who are more price conscious choose
products from domestic manufacturers and are more willing to accept lower quality
products. However, in general terms the local clientele is more exposed to globally
prominent brand names and imported goods and more willing to pay higher price for
imported bakery products. Vietnamese consumers enjoy meeting each other in cafeteria’s
where they are starting to increasingly order some baked goods to accompany their cup
of coffee.
Consumer Trends
Even as the consumption of wheat-based foods in Vietnam has been low, the locals are
slowly but surely exploring more options of replacing rice-based diets with wheat-based
products manly due to western influences. “This growth is predicted to be 3-8 per year
and is largely due to changing lifestyles as consumers become more familiar with
convenience and fast foods and as rural based populations move towards the cities for
work opportunities.”321 The greater urbanization also stimulates these trends. According
to the Australian Export Grains Innovation Centre, “the bakery sector represents between
35-40 of total flour use in Vietnam and is trending towards more western style sandwich
type breads and baguettes.” 322
Offer
Domestic Offer
According to the research carried out by the EU-Vietnam Business Network, the bakery
sector in Vietnam represents between 35 and 40 % of total flour use. The bakery market
enjoyed a CAGR of 7.6 % over the period of 2010 to 2013, reaching VND10.4 trillion (416€
million) by the end of 2013. This was due in part to a new style of bakery outlet expanding
quickly across Vietnam since 2010 and becoming more and more popular as a place for
people to gather, similar to coffee shops. Kido’s Bakery, Onoré Bakery, Tous Le Jour, Paris
Baguette, Bread Talk and Brodard Bakery are some examples of this new style of bakery
in Vietnam.323 Baked goods is expected to register a CAGR of 6 % in constant terms to
reach VND22.8 trillion in 2019.
Also, frozen bakery products are starting to take larger market share on the shelves of
modern Vietnamese food retailers. A greater part of the frozen bakery products composes
of frozen dim sum, which is very popular and widely available in Vietnam. Popular dim
sum in Vietnam includes shu mai, spring rolls, and dumplings. These products are
complicated and time-consuming to prepare so frozen processed products are popular. 324
Imports
While all baking ingredients can be supplied domestically, most of the wheat flour used
for baking is imported from overseas. Vietnam is a net importer of wheat. In 2013,
321 Thiet Lap Co. Ltd, “Wheat Consumption Trends in Vietnam”, Report, available at:
http://thietlapfood.com/en/news-details.php?idNews=16
322 Ibid
1141118112431_1.pdf
Australian milling wheat made up 70 to 80 % of the total wheat imports. Although

Australian wheat is forecasted to continue dominating Vietnam’s imports, it is expected
to face increasing competition from India in 2015. Another competitor is the USA, which
offers high quality wheat.325
Figure 34 Vietnam's Imports of Baked Goods
120
100
EUR Million
80
60
40
20
0
2011 2012 2013 2014 2015
Imports
ITC Trade Map326
Vietnam mainly imports baked goods from Indonesia, Malaysia, Thailand, South Korea
Denmark and France.
Exports
Vietnam also exports a lot of baked goods (mainly breads and cakes) to China, Japan,
United States and even to France. Vietnam’s exports of baked goods have been steadily
growing for the past five years and are expected to continue growing.
Figure 35 Vietnam's Exports of Baked Goods
160
140
120
EUR Million
100
80
60
40
20
0
2011 2012 2013 2014 2015
Exports
ITC Trade Map327
325 U.S. Department of Agriculture, “Vietnam: Grain and Feed Annual 2014”, GAIN Report, April
2014, pp. 6, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Grain%20and%20Feed%20Annual_Ha
noi_Vietnam_4-8-2014.pdf
Main Competition
The bakery market is highly fragmented, in which Kinh Do notably has maintained its lead
in market shares while other typical competitors such as NhuLan, Duc Phat, Orion Food
Vina and Bibica (Bien Hoa Confectionery Corp) presented an average of 5 % market share
each.
Kinh Do Corporation is Vietnam’s largest confectionery and baked products corporation

by both sales and production value. Over the last two decades, the company has
developed plenty of products including various baked goods, confectionery, cakes,
crackers, cookies, snacks and soft drinks. Kinh Do has a strong competitive advantage in
packaged breads and pastries thanks to its years of presence in Vietnam and longtime
reputation for good quality Vietnamese products. The corporation manages a wide variety
of brand names and it also acts
as a distributor for imported
brand names.
Nhu Lan Bakery, a bakery

chain in Ho Chi Minh city, is
famous for its fresh, flavorful
bread since it opened already
back in 1972. The bakery's
owner, Nguyen Thi Dau, started
her career by selling bread on a
small pushcart. The bakery sells
a wide variety of baked goods,
but the specialties of the bakery
are, definitely, the famous
Vietnamese bahn mi bread
rolls.
Topcake Joint Venture Co., Ltd is another bakery entity that specializes in packaged
various baked goods including cupcakes and confectionery. Topcake, a relatively new
establishment, was established in 2009 based on a partnership among Australia, the
Philippines and Vietnam.
The other players in the Vietnamese bakery market include Duc Phat, Orion Food Vina
and Bibica.

Some other countries, such as Australia and other ASEAN countries, are in a preferred
situation compared to European Union MS. For example, trade between Vietnam and
Australia is directly affected by the ASEAN-Australia-New Zealand Free Trade Agreement
(AANZFTA). The AANZFTA provides preferential tariffs for Australian exporters and
investors in Vietnam. Among other benefits, the AANZFTA includes elimination of a 5 %
tariff by 2016 on wheat exports to Vietnam.

Products that fall under the category HS 1905 currently face import tariffs that range
between 10% and 40%. 328 However, owing to the results of the EU-Vietnam FTA
negotiations, import tariffs on products that fall under HS 1905 will be fully liberalized
after 5 years from date of entry into force. The FTA is expected to enter the ratification
process in 2018.
Registration and sanitary regulations

According to U.S. Department of Commerce, business entities, including foreign invested
enterprises with a legally registered business license, may be engaged in direct import and
export activities in Vietnam. However, according to Vietnam’s regulations, foreign invested
enterprises can import materials, equipment, and machinery only for establishing
production lines and producing goods in accordance with their investment licenses. Under
Vietnam’s WTO commitments, trading rights are now open to all foreign invested
enterprises, including wholly-owned enterprises. Vietnam facilitates an automatic import
licensing system that requires importers of a wide category of goods to obtain a license
from MOIT (Ministry of Industry and Trade) to get their goods through customs.
Distribution rights for these entities are opened to joint venture investment with no limit
on capital contribution, and since 2009 have been opened to wholly foreign invested
enterprises.329
According to the U.S. Department of Agriculture 330, Certificates of Origin (C/O) for all
products must be issued by competent agencies as prescribed by the exporting country.
These agencies usually include organizations such as the Ministries of Trade, Ministries of
Industry, Ministries of Finance, and other organizations designated by the government of
the exporting country, such as Chambers of Commerce, Chambers of Commerce and
Industry, etc. If the C/O is issued by the manufacturer, it must be certified by the
concerned competent agency or organization of the issuing country. C/Os submitted to
Vietnam’s customs office must be original (not copies) and contain the following
information331:
1. The issuance number of the C/O.

2. Name and Address of the exporter, the exporting country.
3. Name and Address of importer, the importing country.
4. Information on transportation of the goods.
5. The trademark and label; quantity and type of packs; description of goods.
6. Weight
7. The origin of the goods
328
329 U.S. Department of Commerce International Trade Administration, “Vietnam - Import
Requirements and Documentation” July 2017, available at:

https://www.export.gov/article?id=Vietnam-Import-Requirements-and-Documentation
330 U.S. Department of Agriculture Foreign Agricultural Service, “Vietnam Exporter Guide”, GAIN
Report, 2015, available at:

27-2015.pdf
331 Ibid
8. The enterprise requesting the

C/O issuance (Enterprise’s
name and date of request for
issuance).
9. The C/O issuing organization
(Name, date of issuance and its
stamp)
According to the Laws of food safety

released in October 2012, any
organization registered as a
manufacturer or distributor of food
and beverage must be certificated by
GMP, HACCP, and ISO 22000.
Furthermore, according to EU Vietnam
Business Network research report,
regular examination (not more than
twice a year) and sudden examination
will occur to make sure there is no
violation. The certificates will be
expiring after 3 years and the
organization needs to apply again.332
As explained in the EU-Vietnam

Business Network research report, in
order to proceed in the industry, an
F&B company needs to go through a
process and product testing by NIFC
(National Institute of Food Control).
Two stamps also called ISO/IEC Guide
65 are provided by NIFC. Since food
safety is considered to be an issue in Vietnam, some organizations, manufacturers and
food companies even use the mentioned stamps in their marketing campaigns.333
Distribution
Domestically, food is consumed mainly through commercial and traditional trade channels.
According to 2013 data, traditional channels include around 780,000 of traditional markets
and small private shops around the country which are suitable for small quantity and high-
frequency food purchases. Traditional channels account for about 75 % of food retail value,
while the remaining 25 % belongs to commercial channels including 447 supermarkets,
hypermarkets, convenience stores and food service operators with significant presence of
560,000 restaurants and food outlets, and 12,500 hotels.334
A number of retailers covered by a distributor in each area depends directly on its

capability. Usually the distributor with a wide presence in big cities has around 200-300
stores including showrooms in supermarkets and restaurants. In Ha Noi and Ho Chi Minh
City, a regular big distributor has at least 7 key accounts (such as hotels, restaurants,

1141118112431_1.pdf
333 Ibid
334 Ibid
hypermarkets, etc.), that are considered as the main source of its income. From that point,
the distributor expands and go deeper to the market.335
BreadTalk is a chain of bakery outlets that operates within both, the ‘on’ and ‘off’
distribution channels. While most of their 15 stores in Ho Chi Minh City, Binh Duong
province, Vung Tau province and Nha Trang City offer only take away purchase, some
cater customers also in a café format on-site. BreadTalk Vietnam belongs to the BreadTalk
Group Limited, a Singaporean origin bakery that was founded in 2000. It operates a chain
of retail outlets through its subsidiary BreadTalk Pte Ltd,
selling a wide variety of bread, cakes, buns and pastries.
Tous Le Jours, founded in 1996, is a worldwide operating

bakery chain that focuses on the coffee, bakery and food
market segments. In June 2007 it opened its first store in Ho
Chi Minh City. As of 2016, they have established some 30
shops all across Vietnam.
ABC Bakery, belonging to the Asia Bakery & Confectionery Pte Ent, is a Vietnam
originated bakery shop with 31 branches all
over Ho Chi Minh City, Nha Trang & Can Tho,
Vietnam and 5 in Cambodia. They serve wide
range of bakery products such as bread,
pastries, cakes and many more.
Paris Baguette is another global bakery-specific brand, established in

1986 and owning thousands of shops worldwide, including tens of stores
in Vietnam.

According to EU-Vietnam Business Network Research Report, in general,
establishment of a business for a foreign-owned company in Vietnam is considered to be
much harder for SMEs than for global players carrying well-known names and brands. It
usually takes authorities a long time to provide a license for SME – around 6-7 months or
even longer. Legal issues can be very complex, a local lawyer is considered essential.
Presently foreign companies are commonly subjected up to 15 bureaucratic inspections
per year, as well as to some occasional, unclear and complex administrative licensing
procedures.336
335Ibid
336“Agrofood Research Report.” EU-Vietnam Business Network,
1141118112431_1.pdf
3.11 Chocolate and derived products and Confectionery
•Consumers are willing to try •Compettitive market with
foreign and new products products from Asia and USA
•Domestic chocolate enjoying comparative
production is stll relatively advantage
low, which encourages
imports
•chocolate is increasingly
given as gift
•Consumers prefer high- •Consumers are becoming
quality organic products, more health-concious and
which offers opportunities wish to reduce sugar intake,
to EU producers. thus demand for chocolate
•As consumers become more products may decrease
health-concious there can
be niche market dark
healthier chocolate
Consumption
According to Euromonitor International, chocolate
confectionery is expected to see value sales rise at
a Compounded Annual Growth Rate (CAGR) of 6%
at constant 2015 prices over the forecast period.
The expected recovery of the economy will have a
positive impact on the performance of chocolate
confectionery. In addition, in the context of higher
disposable incomes and the growing influence of
western culture, consumers will tend to purchase
chocolate confectionery and confectionery on a
more regular basis. Leading manufacturers are
likely to upgrade the quality and packaging of their
products in order to attract consumers.337
Consumer Profile
Consumer trends in urban areas338:
• Low (but increasing) average income.

• Growing awareness and concern about nutrition, quality, hygiene, and food safety.
337© Source: Euromonitor International, “Confectionery in Vietnam,” 2015

338U.S. Department of Agriculture, “Vietnam Exporter Guide 2015”, GAIN Report, March 2015,
pp.9, available at:
27-2015.pdf
• (Clear indication of nutritional value on the package has been a good marketing
strategy for health foods.)
• Brand loyalty; still receptive to new products.
• Western lifestyle is welcomed.
• Dining out has become more frequent.
• Advertisements and promotions are effective, particularly for children.
As the Vietnamese consumers are getting more affluent, they are also spending more
money on chocolates and confectionery.
Even though, Vietnam’s cholcolate consumptions has grown rapidly over the past five
years, the consumption has to be put into perspective. According to consultant Dennis Foo
“while demand from customers is rising sharply, in absolute terms, the sales are still small.
For instance, the Swiss are world champions in chocolate consumption: they eat around
nine kilograms of chocolate a year each – that is the equivalent of eating 170 regular
Snickers bars! While the average US American eats four kilograms a year, the people in
Vietnam consume just a couple of hundreds of grams of chocolate each.” 339
Increasing chocolate consumption will be mainly concentrated in big cities like Ho Chi Minh
City or Hanoi because “the urban population is expected to reach nearly half the country’s
total population in 20 years and will drive consumer demand and brand proliferation. As a
high share of confectionery products are consumed in urban areas, urbanisation will be a
key growth driver for biscuit and confectionery demand.”340
In Vietnam, chocolate and confectionery products are often given as a gift on special
occasions (like the Lunar New Year or Valentine’s Day). This has led consumers to seek
out products that have premium-style packaging or artisanal packaging. Many consumers
prefer imported chocolate confectionery due to its perceived better quality and oftentimes
more elegant packaging. Expatriates, especially western expatriates also prefer imported
chocolate products, because of the perceived better quality and better familiarity with the
products.
The EU chocolate producers are at the advantage on the Vietnamese chocolate and
confectionery market because “the Vietnamese consumer does not trust the product of his
own country yet,” and prefers imported goods which are perceived as higher quality 341.
This is mainly true for urban middle class, that is increasingly concerned about the food
safety issues in the country. At the same time, French chocolate producers in Vietnam
note that “there is not likely to be much of a market for praline” as the Vietnamese
consumers are not so much into praline products.342
339
Dennis Foo, How Vietnam is developing a sweet tooth – for chocolate”, LinkedIn, available at:
https://www.linkedin.com/pulse/how-vietnam-developing-sweet-tooth-chocolate-dennis-foo/
340 Vietnam Investment Review, “Sweet pickings for Confectionists”, available at:
http://www.vir.com.vn/sweet-pickings-for-confectionists.html
341
Tuoi Tre News, “Raising the bar: Vietnam’s luxury chocolate pioneers”,
http://tuoitrenews.vn/business/17387/raising-the-bar-vietnam-s-luxury-chocolate-pioneers
342 Ibid
Consumer Trends
According to Euromonitor in 2015, the demand for sugar
confectionery was affected by rising consumer awareness
of health and wellness issues. Via the media, consumers
learnt more about diseases or other health conditions that
can be caused by consuming too much sugar, including
high blood pressure and obesity. Thus, many became
more careful about their daily sugar intake, reflecting their
bid to stay fit and healthy. Consumer health-
consciousness is also expected to have effect on the
chocolate confectionery market.343
Rising consumer awareness regarding health and wellness

issues presents a major threat to the growth of sugar
confectionery. As consumers become more concerned
about their appearance and health-related issues, for
example with regards to their sugar intake, many are likely
to opt to consume less sugar. In addition, sugar
confectionery also faces competition from chocolate
confectionery which, albeit a smaller category, is set to
see stronger growth in both volume and value terms going
forward.344
According to experts “Bagged self-lines/soft-lines registered the fastest volume growth

rate (+10 %) within the chocolate category in 2012 and this trend will continue.
Vietnamese consumers increasingly consume chocolate confections as snacks and
sometimes they only need to have a small portion each time. Therefore, consumers choose
bagged self-lines/soft-lines thanks to this format’s flexibility, convenience and
shareability” 345 This trend is true also in 2017 as consumers still tend to prefer small soft-
lines for the convince of these products.
In general, standard boxed assortments are more frequently purchased as gifts by the
Vietnamese. “Thus, domestic manufacturers paid more attention to improving packaging
designs for standard boxed assortments compared to other categories. Most of the designs
reflected premium and elegant elements, critical characteristics Vietnamese consumers
look for when they purchase chocolate confectionery products”.346 In 2017, Vietnamese
chocolate producers continue to pay attention to elegant package style as demand for
elegant packaging is growing together with the increasing income of middle and higher-
income consumers.
Offer
Domestic Offer
The Chocolate and confectionery market in Vietnam has been steadily growing for the past
five years. The number of local sellers as well as the number of foreign chocolate and
confectionery sellers has gone up gradually, a trend that is expected to continue for the
foreseeable future.
343 © Source: Euromonitor International, “Confectionery in Vietnam,” 2015

344 Ibid
345 Candy Industry, “Economic growth spurs consumption in Vietnam”, available at:
http://www.candyindustry.com/articles/85653-economic-growth-spurs-consumption-in-vietnam
346 Candy Industry, “Economic growth spurs consumption in Vietnam”, available at:
http://www.candyindustry.com/articles/85653-economic-growth-spurs-consumption-in-vietnam
“Vietnamese state-owned companies plan to convert some coffee and rubber plantations
to cocoa, delivering a significant boost to the country’s annual output,” which could grow
Vietnamese cocoa production “from 3,500 metric tons (MT) annually to 50,000 MT”
annually in the next eight years.347 This also means that domestic chocolate and chocolate
confectionery production is expected to rise.
The government is also committed to seeing an increase in Vietnam’s chocolate and cocoa
production, as “the Vietnam government has undertaken a number of initiatives to
improve infrastructure, expand training and strengthen linkages among smallholder
farmers and other actors in the supply chain of the segment [increased cocoa
production]”348.
Import
As Vietnamese middle class is becoming more affluent and tends to prefer foreign
chocolates and confectionery because of the quality and of nicer and more elegant
packaging style. Vietnamese chocolate imports from the EU have grown gradually over
the past 5 years.
Figure 36 Vietnam's Imports of Chocolate from the EU
9
8
7
EUR Million
6
5
4
3
2
1
0
2011 2012 2013 2015 2016
Import
European Commission349
Vietnam has also tried to protect local food manufacturers by imposing high import tariffs
(from 15 to 40 %) on selected food imports that compete with locally produced products
(edible oil, confectionery, snack foods, juices, ice cream etc.). 350
Vietnam mainly imports Chocolate from Malaysia, China, Belgium and Germany as shown
in the table below.
347 Confectionery News. Com, “State-owned plantations could rouse Vietnam’s cocoa industry”,
available at: http://www.confectionerynews.com/Commodities/Vietnam-cocoa-sector-to-boom-
with-state-owned-plantations
348 Vietnam.Net, “Vietnam Hungry for Bigger Bite of Cocoa Market”, November 2016, available at:
http://english.vietnamnet.vn/fms/business/169308/vietnam-hungry-for-bigger-bite-of-cocoa-
market.html
349 European Commission, “Agri-Food Trade Statistical Factsheet European Union- Vietnam”,
available at: http://ec.europa.eu/agriculture/trade-analysis/statistics/outside-

eu/countries/agrifood-vietnam_en.pdf
350 U.S. Department of Agriculture, “Vietnam Exporter Guide”, GAIN Report, March 2015, available
at:
27-2015.pdf
Figure 37 Main Exporters of Chocolate (cocoa based ) to Vietnam in 2015
Imports
EUR Million
0 1 2 3 4 5 6 7 8
Malaysia
China
Belgium
Germany
Singapore
United States
Japan
Imports
ITC Trade Map351
Export
Vietnam exports chocolate and confectionary only in small quantities due to small
production capacity and due to the fact that there are not many internationally well-known
Vietnamese chocolate or confectionery brands.
Vietnamese export of chocolate and confectionery to the European Union has slightly
grown over the past 5 years, but it has remained steady for the last 3 years.
Figure 38 Vietnam's Exports of Chocolate to the EU
7
6
5
EUR Million
4
3
2
1
0
2011 2012 2013 2014 2015 2016
Export
European Commission 352
351©Trade Map, International Trade Centre, www.trademap.org

352
European Commission, “Agri-Food Trade Statistical Factsheet European Union- Vietnam”,
Similar trends are true for Vietnamese exports to the rest of the world as shown in the
graph below. The exports are clearly growing.
Figure 39 Vietnam's Exports of Chocolate (cocoa based)
12
10
EUR Million
8
6
4
2
0
2011 2012 2013 2014 2015
Axis Title
Exports
ITC Trade Map353
Labelling with Focus on PDO, PGI, TSG and Organic Labels

also apply for PDO and PGI recognition. Currently, there are no chocolate and
confectionery products from the EU which are registered as GIs in Vietnam. However, the
EU-Vietnam FTA contains comprehensive provisions on the mutual protection of GIs.
Vietnam has agreed to protect 169 GIs from the EU, including the following confectionery
products: Lübecker Marzipan from Germany and Jijona from Spain.
Main Competitors
Main players on the Vietnamese market in the field of chocolate and confectionery include:
Belcholat, Storck KG, Mars and Hershey. Local main players include Mao Kinh Do
Corporation, Bibica and Orion Food Vina.354
Belcholat JSC
Belcholat JSC has been the market leader in Vietnamese chocolate and confectionery
market for almost five years. In 2015 it had 13% of market share in Vietnamese chocolate
confectionery market. 355 Belcholat JSC is particularly popular because of its elegant
packaging style, which Vietnamese consumers like, as it is a perfect chocolate
confectionery for gifts.

1141118112431_1.pdf
355 © Source: Euromonitor International, “Chocolate Confectionery in Vietnam,” 2015
Storck KG
Storck KG ia also popular on Vietnamese market for

chocolate and confectionery. It has the market
share of about 10% in Vietnam. Storck KG is
popular amongst Vietnamese consumers because
of its good quality chocolate confectionery and
because of its elegant packaging style.
Mars
Mars is also very popular chocolate confectionery

producer, praised amongst Vietnamese consumers.
The most popular brand from Mars in Vietnam is the
M&M’s, which the Vietnamese consumers like for its
good quality chocolate and brand reputation as well
as for convenience. Similarly to other big players
on the market, Mars also holds about 5-10% of
market share in Vietnam.
Marou
Marou is a local artisanal chocolate producing company, which was started by two
Frenchmen Vincent and Samuel Marou. Currently Marou produce five different bars – all
made from cocoa beans grown ethically in Vietnam, and all with a rich, engaging flavor.
Marou is not only popular in Vietnam, but it has also gained international recognition.
Vietnamese consumers love Marou chocolate because of its packaging style. “Every aspect
of the of the way each bar looks, and feels has been carefully thought out, with particular
care and attention being given to the wrapping.”356
Challenges for EU Products

High-level of regulatory uncertainty negatively impacts importers in all channels. Some
importers may also shy away from entering to the Vietnamese market because of the
relatively high import tax on chocolate and confectionery. 357
According to EU-Vietnam Business Network Research report, despite some changes in

Vietnamese’ life styles and consumer behavior towards western styles and an increase in
awareness of health quality standards, some niches are still a price sensitive market. 358
This could be an issue for small-scale artisanal chocolate or confectionery producers, who
might not gain popularity on the market. Since artisanal chocolate and confectionery
producers would need to sell their products at higher prices, they may also find themselves
in a situation, where the Vietnamese consumers are not able to afford their products.
Specific customs and SPS requirements for import

According to the Vietnamese Law on Food Safety, food packages, containers and
equipment in direct contact with food must register an Announcement of Conformity with
technical regulations with Ministry of Health (MOH) before being circulated on the market.
356 Cocoa Runners, “Inspiring Vietnamese Chocolate from small cooperatives”, available at:
http://cocoarunners.com/maker/marou/
357 U.S. Department of Agriculture, “Vietnam Retail Foods”, GAIN Report, November 2013, pp. 4
available at:
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Retail%20Foods_Hanoi_Vietnam_11-
14-2013.pdf
358
1141118112431_1.pdf
Decree 38/2012 and Circular 19/2012/TT-BYT dated November 9, 2012 providing

Safety Regulations stipulate in detail the registration procedures of the Announcement of
Technical Regulation Conformity for food as well as food packages, containers and
equipment in direct contact with food.359
Products that fall under the category HS 1806 currently face import tariffs that range
between 12% and 30%, while those that fall under the category HS 1704 face import
tariffs that range between 15% and 25%.360 However, owing to the results of the EU-
Vietnam FTA negotiations, import tariffs for these products will be altogether liberalized
after 7 years from date of entry into force. The FTA is expected to enter ratification phase
in 2018.
Distribution
The distribution channel of chocolate products is relatively fragmented due to limited local
production as explained in a study conducted in Finland: “Most of the Vietnamese
confectionery products are mainly distributed through fragmented small private grocery
retails and lack of a unified network. The international players, however, gain an upper
hand in their technological advance and well-known brands, targeting the customers with
bigger pockets.”361
The same study finds that Vietnamese consumers preferably purchase confectionery
through physical locations. “This is due to a traditional purchasing habit of the local
customers for long. The Vietnamese love to personally touch, see and feel the products in
the shops.” 362 Thus, chocolate and confectionery products can be best sold via
supermarkets, stores and convenience stores, where the consumers can touch, see and
evaluate the products.
It is oftentimes easier to enter Vietnam’s market with the help of a major distributor that
already has an established distribution network. For example, in 2016 Cadbury Shweppes
entered Vietnam’s market by signing a partnership with Kinh Do. Kinh Do is the clear
market leader in Vietnam and “will give the multinational nationwide exposure”.363
359 U.S. Department of Agriculture, “Vietnam: Food and Agricultural Import Regulations and
Standards-Narrative”, GAIN Report, October 2015, pp. 6, available at:
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Food%20and%20Agricultural%20Impor
t%20Regulations%20and%20Standards%20-%20Narrative_Hanoi_Vietnam_10-27-2015.pdf
360
361 Nguyen, Duc Quang and Ha, Thi Thu Phuong , “Vietnamese Confectionery Market Analysis and
Entry Plan”, Lahti University of Applied Sciences, 2013 available at:

https://www.theseus.fi/bitstream/handle/10024/54850/Ha_Phuong.pdf?sequence=3
362 Ibid
363 Dominique Patton, Cadbury Enters Vietnam with New Kinh Do Partnership”, Confectionery
News. Com, February 2017, available at:

https://www.confectionerynews.com/Article/2006/07/27/Cadbury-enters-Vietnam-with-new-Kinh-
Do-partnership
Challenges for the EU Products

Vietnam’s consumers are
becoming very value-
conscious especially when the
inflation spikes. Despite rapid
growth, Vietnam is not
sheltered from inflation and as
prices hike, luxury products
like chocolate are expected to
take the hit, as consumers will
ditch luxury products first.
In Vietnam, there are many

import-export companies,
both domestic and
international who are involved
in the distribution channel
however, according to the Finnish study “In spite of numerous import companies, it is
quite challenging to find the suitable partner for coordination. The import company is
expected to be aware of the requirements specific to the particular commodities
imported.”364 It goes especially for small domestic distributors, that the distributors are
not always aware of all the requirements. It is always recommended to seek for more
information from established business associations in the country to be sure to meet all
the requirements.
364Lahti University of Applied Sciences, “Vietnamese Confectionery Market Analysis and Entry
Plan”, available at:
https://www.theseus.fi/bitstream/handle/10024/54850/Ha_Phuong.pdf?sequence=3
3.12 Honey
•Consumers are willing to try •Consumers still prefer to
foreign and new products buy the cheapest honey on
•Domestic honey production the market.
is disperse and there is no •Honey consumption is still
clear market leader, relatively low
imported honey is also •selling price of honey is
highly regarded relatively high
•Consumers prefer high- •China is able to produce
quality organic products, honey at a lower price and
which offers opportunities could thus grab the largest
to EU producers. market share if internal
•As consumers become more demand in Vietnam
health-concious there can increases
be increased demand for
honey.
Consumption
Vietnam is a traditional honey producing country. In 2013,
honey production volume in the country amounted to
48,000 tons, making it one of the world’s top honey
producers. However, most of the produce is generally
exported abroad: in the same year more than 37,000 tons
(77%) were exported.
Even though honey is a small sector that accounts for a

small portion export revenue (around $100 million per
year), it contributes significantly in job creation, poverty
reduction, exploitation of available natural resources,
lessening deforestation, as well as in the enhancement of
living standards of ethnic minority people in mountainous
regions such as Central Highlands and North West.
Consumer Profile: Health Concerns

In recent years, Vietnamese consumers have become more and more aware of healthy
products, leading to a demand increase of raw natural products. Being popularly
considered a “gift of nature”, honey has been filling many aspects of Vietnamese people’s
daily life, in particular: cosmetics and skincare products for cleansing and moisturizing;
antibacterial and antiseptic products for healthcare; as well as in local cuisine, with a large
part of the population preferring honey to other seasonings to cook.
Consumer Trends
As already mentioned, in recent years Vietnamese consumers have become more aware
of the health benefits of honey. This has contributed to the development of the honey
market, with an increasing number of honey-made products (mint flowers, floral labels,
forest flowers, lemon peach, royal jelly, etc) being nowadays sold in Vietnamese markets.
This is reflected by a more diversified distribution of honey products, not anymore limited
to small retail stores and wet markets, but now also appearing on bigger supermarkets
and hypermarkets’ shelves nationwide. A lot of Vietnam’s honey is exported to other Asian
countries and to the U.S. “Vietnamese honey is sold in these markets as a premium
product, retailing at pharmacies, high-end supermarkets and department stores.”365
On Vietnam’s market, here is now a trend towards polyfloral honeys, also known as
wildflower honey varieties, which are produced by honey bees using the nectar from many
different flower species. The main reason shaping this trend is not only because the unique
and complex combination of flavors resulting from mixing many nectar qualities, but
mostly because this type of honey is commonly perceived to be a “more pure” natural
product with limited source of supply. Another reason is that in this case, farmers don’t
have to take extra measures to make sure that the honey only comes from specific flowers.
However, due to the absence of strong brands and market leaders for domestic consumers
to evaluate the product’s real value, there currently are a wide range of prices and qualities
for this product in the domestic Vietnam’s market.
Offer
Domestic Market
Domestic consumption accounts for only a small proportion of the production. The main
types of honey products consumed domestically are monofloral honey products
predominantly deriving from the nectar of one plant species. Monofloral honey is usually
sold in Vietnam at a higher price than the average export price, ranging from 4€ to 45€
per kilogram.
The average retail price in the domestic market fluctuates between 200,000-300,000 VND
/ kilogram (8€ to 12€), while the average selling price for exports decreases to 40,000
VND (1.6€) per kilogram.
Due to low internal demand, beekeepers often experience price pressure that might even
force them to lower market price below the production costs. At the same time honey
production is also on the decrease in Vietnam, mainly due to climate change. It is reported
that “Climate change has made Vietnam’s dry seasons longer and droughts more
prolonged. This has forced beekeepers to move their hives more regularly to get the most
from their Asian honeybees. In 2014, 35,000 colonies were recorded in Vietnam, but since
then, they’ve noticed a 20 percent decrease in the number of beekeepers in the
country.”366
At the same time, Vietnam is still one of the largest producers of honey in the world.
According to the statistics of the Vietnam Beekeepers Association, “Vietnam has around
1.5 million honey bee colonies and about 35,000 breeders focusing in northern, central
highlands and Mekong Delta regions.”367
According to the same study of Vietnamese Beekeeper’s Association, “Honey bee

production has gradually shifted from small and scattered to intensive farming. Each
365 The Voice of Vietnam, “Golden opportunity for Vietnam honey exports” , October 2015,
available at: http://english.vov.vn/trade/golden-opportunity-for-vietnam-honey-exports-
290532.vov
366 Isa Soares, “Vietnam’s Beekeepers Fight Back” , The Diplomat, April 2017, available at:
https://thediplomat.com/2017/04/vietnams-beekepers-fight-back/
367 Vietnam.Net, ” Bee honey lose export markets”, December 2017, available at:
http://english.vietnamnet.vn/fms/business/192609/bee-honey-lose-export-markets.html
breeder raises around 50-100, even 500-600 colonies. Bee keeping cooperatives and clubs
have been set up to help improve production value and facilitate consumption.”368
Import of Honey Products

Vietnam is a net exporter of honey products, as it exports about 90% of the honey it
produces. Imports of foreign honey and derived products in Vietnam are extremely low,
especially compared to its exports. According to ITC Trade map in 2015 imports amounted
to 585 tons of honey, compared to over 25 000 tons exported in the same year.369
The main factors contributing to the low volume of imports are the high quantity of honey
produced, as well as the relatively low price compared to foreign counterparts. In the
country more than 35,000 people are engaged in honey industry.
Figure 40 Vietnam's Imports of Honey
2.5
EUR Million
1.5
0.5
0
2011 2012 2013 2014 2015
Imports
ITC Trade Map370
Figure 41 Vietnam's Imports of Honey from the EU
2.5
1.5
EUR Million
0.5
0
World EU 28 France Spain Germany Hungary
Imports of Honey
ITC Trade Map371
Export of Honey Products

In 2015 Vietnam ranked 7th in the world and the 3rd in Asia for total honey export value.
Total exports in that year amounted to 92 million EUR, accounting for 5% of the world’s
368 Ibid.
369
371 Ibid
honey exports. 372 In terms of exports volume, in 2014 Vietnam exported more than
“46,600 tons of honey, more than 90 percent of which was exported to the US market”
.373 Most of the Vietnam’s honey exports come from the central regions, in particular Dak
Lak Province.
Even though Vietnam is one of the major honey exporters, its honey exports to the
European Union have started to take off only after July 2013, when the European
Commission decided to lift the six-year old embargo on Vietnamese honey imports. “In
2015, Local producers shipped more than 80 tonnes of honey to the EU in the first quarter
of this year alone, with more exporters targeting the lucrative market.” 374 It still remains
a very low percentage of total exports. However, Vietnamese honey exports to the EU are
likely to benefit from the Free Trade Agreement recently signed by the two countries,
which eliminated import taxes.
Figure 42 Vietnam's Honey Exports
120
100
80
EUR Million
60
40
20
0
2011 2012 2013 2014 2015
Exports
ITC Trade Map375
Currently, Vietnam continues to sell about 90% of its honey to the U.S and it’s trying to
win over the European Union market, which could soon be possible because “Vietnam is
now in the "third country list", meaning that Vietnam has established the residue
monitoring system and can prevent the export of poor quality honey that does not conform
to EU requirements in a good way.”376
Labelling Options for Honey in Vietnam

Vietnam’s domestic market there currently are 43 GI protected nationally produced
products, only one of which being honey, the Meo Vac mint honey. Among Vietnam’s
national GI products, however, only the Phu Quoc fish sauce enjoys GI status in Europe.
With the entry into force of the EU-Vietnam Free Trade Agreement, the EU will recognize
and protect in total 39 Vietnamese GIs, while Vietnam will do the same with 169 EU GIs. 377
372
373 Vietnam Plus, “Vietnam exports 90% of honey to US”, April 2015, available at:
http://en.vietnamplus.vn/vietnam-exports-90-percent-of-honey-to-us/74969.vnp
374 The Voice of Vietnam, “Golden opportunity for Vietnam honey exports”, October 2015, available
at: http://english.vov.vn/trade/golden-opportunity-for-vietnam-honey-exports-290532.vov
376 My Chau, “Much Room for Vietnam’s Honey Products to Increase Market Share in EU”, Vietnam
Business Forum, December 2017, available at:

http://vccinews.com/news_detail.asp?news_id=35391
377
For a detailed list of the products, please visit:
%20GIs%206.5a3%206.11wg%20rev2%20-%20for%20publication.pdf, pp. 15-26.
Meo Vac mint honey is one of the most famous specialties of Vietnam honey and is
produced in the Dong Van Plateau in Ha Giang area. Due to its rarity, the prices of this
variety of honey are generally higher two to three times than average honey price in
Vietnam.
The Meo Vac honey was listed as GI following the implementation of the project “Building
Geographical Indication of “Meo Vac” for Meo Vac Mint Honey product – Ha Giang”,
following raising concerns about non-Vietnamese honey, particularly Chinese, being
labelled as Vietnamese and illegally traded in other countries. For example, in Chicago the
Federal agents confiscated “195 barrels of bulk honey found in three shipping containers
were falsely declared as originating from Vietnam to evade anti-dumping duties applicable
to Chinese-origin honey”.378 The label of the products indicates the logo, the production
facilities of each locality, as well as the households from where it was produced.
None of the EU honey products of geographical indications is

featured in the list of the 169 GI products to be recognized by
the EU-Vietnam Free Trade Agreement.
Main Competitors
Vietnamese brands are developing rapidly. Among the most
famous brands, we find: long-established brands, including
Vinapi (Honeybees Central JSC), Apidona (Dongnai Honeybee
Corporation), Dakhoney (Dak Lak Honey JSC); and many new
brands which are increasingly gaining market share, some
examples include: Xuan Nguyen, Q Honey, Truong Tho, Phuong
Nam, Honimore, Zemlya, etc.
Most of the honey products sold in supermarkets are relatively

new brands established in a period not surpassing 10 years. On
the contrary, large companies have little or no share at all of
the domestic market, mainly because their primary targets are
foreign markets, whose demand is higher than the domestic
one. Producers for the domestic market are normally small
producers, as “the investment is very low — the benefit is very
high”.379

The EU-Vietnam Free Trade Agreement will eliminate nearly all
tariffs (over 99%). In particular, Vietnam will liberalise 65% of import duties on EU exports
to Vietnam at entry into force, with the remainder of custom duties being gradually
eliminated over a 10-year period. With respect to natural honey (HS code: 04090000),
the 10% import duty on EU exports to Vietnam shall be removed at entry into force of the
agreement. The same also applies to Vietnamese natural honey exports to the EU. 380 The
EU-Vietnam FTA is expected to enter ratification process in 2018.
378 Alan Harman , “Chinese honey illegally imported, again, labelled Vietnam”, Bee Culture, May
2016, available at: http://www.beeculture.com/catch-buzz-chinese-honey-illegally-imported-
labeled-vietnam/
379 Isa Soares, “Vietnam’s Beekeepers Fight Back” , The Diplomat, April 2017, available at:
https://thediplomat.com/2017/04/vietnams-beekepers-fight-back/
380 For a detailed list of Vietnam’s tariff schedule under the FTA, please refer to:
http://trade.ec.europa.eu/doclib/docs/2016/february/tradoc_154201.pdf ; for more information

regarding the categories of each good, please refer to:
With the EU-Vietnam Free Trade Agreement, which contains a chapter specifically
addressing Sanitary and Phytosanitary measures (SPS), Vietnam has committed to
increasing the use of international standards, in particular to applying the principles of the
WTO SPS Agreement, with the intent to facilitate bilateral trade in plant and animal
products.381
Distribution
As previously mentioned, the country’s traditional and main distribution channels for honey
are small retail stores and wet markets. However, in recent years they are slowly giving
way to larger supermarkets and hypermarkets who are distributed nationwide. Most of the
honey products sold in the supermarkets are relatively new brands with a shorter history,
while the “big players” only occupy a very small share of the domestic distribution.
Challenges for the European Products

The main challenges that European (and in general all foreign) products need to face and
overcome in Vietnam is the extremely low quantity of the country’s honey imports. As was
previously highlighted, in 2015 the country only imported 585 tons of honey, compared to
25,000 tons exported. The main reasons limiting honey imports are the low internal
demand, and the abundant honey resources and producers that the country has.
In addition to difficulties in gaining market access, another challenge might come from the
selling price in the country, which is still relatively low mainly because the country’s role
381For more information on the EU-Vietnam Free Trade Agreement’s SPS chapter, please visit:
%20for%20publication.pdf; for more information on the WTO SPS Agreement, please visit:
https://www.wto.org/english/tratop_e/sps_e/spsagr_e.htm
as major honey producer. In addition, prices are often very instable and there have been
years during which honey was sold at costs lower than their production costs.
In addition, despite honey is gradually appearing in supermarkets and hypermarkets,

however traditional “mom & pop” stores still remain the first choice of local people for
buying honey products, thus limiting the scope and potential of distribution channels.
Although with the entry into force of the EU-Vietnam Free Trade Agreement honey import
duties were removed, however at current stage it seems unlikely that Vietnam will witness
an increase demand of foreign honey.
3.13 Gum Resin and Plant Extracts
•Growing Food processing •Relatively weak market
industry is increasing the demand for natural gums
demand for gums and resins and resins because of
synthetic alternatives, which
are sold at much cheaper
prices.
•Continuing trend for natural •Domestic production of
ingredients in cosmetics gums and resins is growing
could increase the demand and the government is
fro gums and resins. further encouraging it.
•Pharmaceutical sector in
Vietnam is growing .
Consumption
Vietnam non-timber forest products
(NTFP) are rich, but highly fragmented,
few of which are used for industrial
processing to export, the rest which is not
industrial raw material is internally
consumed in two ways:
1. Farmers sell their products at local

markets
2. Farmers sell their products to
wholesale traders
NTFPs’ production is mostly located in

remote areas where most of the gums and
resins could be found, plus market
conditions are still less informed and
inconvenient which has caused this sector some difficulties in development.
NTFPs which are only for domestic consumption have different demands for each region,
but in general, they are not required much in terms of quantity and quality.
NTFPs market has following characters:
• Unorganised market: scramble for selling and purchasing still occurs frequently,
smuggled goods across the border are out of control which affects price and
manufaturing.
• Poor infrastracture in the producing area holds back the development of

production and market.
• Lack of science and technology application.
However, gums and resins are mainly used in the food processing industry in Vietnam.
According to United States Agricultural department, the Vietnamese food and beverage
processing sectors continues to expand - registering strong growth over the past 5 years.
Vietnam’s food manufacturing sector registered a growth at 9.0 per cent in 2016 while
growth in the beverage sector was even higher, at 10.5 per cent. The U.S. DA claims that
this expansion is driven by economic growth and macroeconomic stability, Vietnam’s
deepening international economic integration, and a rapidly urbanizing, modern, and
youthful population, which is shifting its diet to include more processed and packaged food
products. As many local and foreign-invested food processors continue to establish 2
themselves in the Vietnamese market.382
As the food processing industry continues to grow, so is the demand for gums and resins.
Offer
Domestic Offer
According to the Department of Forestry: Vietnam strives to put NTFPs become a sub-
sector of forestry production with exported value expected to “reach about $ 8.5-8,6
billion”, [around 5.3 billion EUR] of the whole industry.383
The natural forests consist mainly of a mixture of wood and non-wood species, dominated
by broad-leaved association. Despite deforestation and degradation, the Vietnam forest
flora is still species rich, comprising endogenous, endemic and exotic families and genera,
of which many non-wood species are of high economical value. Out of 12,000 higher plant
species so far inventoried, there are: 76 species giving aromatic resin, 600 species giving
tannin, 93 species giving dyeing stuff, 160 species giving essential oil, 260 species giving
fat oil, 1,498 species giving pharmaceutical products.
Below is an overview of the NTFP sector in Vietnam:
“Resource management: limited, particularly detailed knowledge is missing on what works

where and with whom.
Legal aspects: overall still weakly developed, but increasingly gets attention. Some
institutes and individual researchers work on tenure-related aspects.
Market research: the marketing unit of NTFP is competent, but smallish in relation to its
future tasks. Other organizations, which have marketing units, meet the same constraint.
Food security in relation to the forest and subsistence uses of NTFPs by local communities:
underdeveloped”.384
382 U.S. Department of Agriculture, Foreign Agriculture Service, “Vietnam, Food Processing
Ingredients” GAIN Report, December 2017, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Food%20Processing%20Ingredients_H
anoi_Vietnam_12-29-2017.pdf
383 “Prospects for export of agricultural, forestry and fishery products 2018” , Customs News,
2018, available at: http://customsnews.vn/prospects-for-export-of-agricultural-forestry-and-

fishery-products-2018-5690.html
384 De Beer, Jenne, Chu Chu, Ha, and Quoc Tuy, Tran, “ Non-timber forest products subsector
analysis: Vietnam” Mission report prepared for IUCN Vietnam and NTFP-RC, July 2000, available
at: http://m.mekonginfo.org/assets/midocs/0002938-environment-non-timber-forest-products-
sub-sector-analysis-viet-nam.pdf
Import
Although, as we can see from the chart below Vietnam imports of the sub-chapter product
has continued to increase, the import value of lac; natural gums, resins, gum-resins and
oleoresins reletively remained stable in the period of 2005-2010.
Figure 43 Vietnam's Imports of Lac, Natural Gums, Resins, Gum-Resins and Oleoresins
United Nations Commodity Trade Statistics Database UN COMTRADE385
Since 2010, Vietnam has become the major export destination in term of volume of
Ethiopia’s gums and resins.
In 2015, the Vietnamese imports value of resins from Europe amounted to 16 € million.386
In Vietnam, natural pine forests are tapped, but pine trees are also much planted. A few
hundred tonnes of pine resin are used domestically in Vietnam in the paper industry and
for the production of varnish. Laos exports a few hundred tonnes of pine resin to
Vietnam.387
385 Index Mundi, “Vietnam imports by product sub-chapter in US dollars- Lac; gums, resins and
other vegetable saps and extracts-yearly” United Nations International Trade Statistics Database,
Department of Economic and Social Affairs/Statistics Division
, available at:http://www.indexmundi.com/trade/imports/?country=vn&chapter=13
386 European Commission, “Agri-food trade statistical factsheet (European Union – Vietnam)”,

387 ©Food and Agriculture Organization of the United Nations, “Discussion of some non-wood forest
products”, 1993, Jenne H. de Beer , available at:

http://www.fao.org/docrep/v0782e/v0782e06.htm# , reproduced with permission.
Figure 44 Vietnam's Imports of Gums, Resins and Plant Extracts from the EU
Imports
20
15
Million EUR
10
0
2012 2013 2014 2015 2016
Imports
European Commission Agricultural Factsheet388
Export
Vietnam NTFPs have been exported to more than 90 countries in the world, however,
China remains the dominant player in the market largely overshadowing Vietnam as the
latter largely lacks investment in manufacturing technology which often results in low
prices. Furthermore, the product quality in Vietnam still doesn’t meet the requirements of
many demanding markets.
Vietnam exports at present about 4500 tonnes of pine resin and derivatives. Japan is now
the main customer. Unfortunately for the country, Vietnam has already gone into long
term (20 years) delivery contracts with Japan on the basis of relatively low world market
prices in the past. Vietnam also exports about 10 tonnes of benzoin – the resin which is
used mainly in the fragrance industry, to France. 389
Vietnam Exports of Lac; natural gums, resins, gum-resins and oleoresins has significantly
decreased from 2005 to 2010.
388 European Commission, Directorate General for Agriculture and Rural Development, “Agri-Food
Trade Statistical Factsheet: European Union – Vietnam”, September 2017, available at:
https://ec.europa.eu/agriculture/sites/agriculture/files/trade-analysis/statistics/outside-
389 ©Food and Agriculture Organization of the United Nations, “Discussion of some non-wood forest
products”, 1993, Jenne H. de Beer, available at:

http://www.fao.org/docrep/v0782e/v0782e06.htm#, reproduced with permission.
Figure 45 Vietnam Exports of Lac, Natural Gums, Resins, Gum-Resins and Oleoresins
United Nations Commodity Trade Statistics Database390
Vietnam’s gum and resin exports started to pick up again in 2013 and Vietnam exports its gum and
resin products mainly to China, Korea, India, Russia and Cambodia
Figure 46 Vietnam's Exports of Lac, Gums, Resins and Plant Extracts
10
9
8
7
EUR Million
6
5
4
3
2
1
0
2011 2012 2013 2014 2015
Exports
ITC Trade Map391
Some exporters in Vietnam:
• Nghe An Container Joint Stock Company (Vinhconship)

• http://vinhconship.com.vn/
• Main markets: North America, South America, Eastern Europe, Southeast Asia
• Quang Ninh Pine Stock Company
390 Index Mundi, “Vietnam imports by product sub-chapter in US dollars- Lac; gums, resins and
other vegetable saps and extracts-yearly” United Nations International Trade Statistics Database,
Department of Economic and Social Affairs/Statistics Division
, available at: http://www.indexmundi.com/trade/imports/?country=vn&chapter=13
391© Trade Map, International Trade Centre, www.trademap.org
• http://quangninhpine.vn/en/
• Vietnam Gum Rosin Processing JSC.
• http://www.vinagum.com.vn/
• Main markets: Eastern Europe, Mid East, Western Europe
• Duc Minh Food Stuff Co.,Ltd
• http://ducminhcorp.com/
• Duy Minh JSC.
• http://duyminhjsc.com.vn/
GI Labelling
also apply for PDO and PGI recognition. Currently, there are no gums, resins and plant
extracts from the EU which are registered as GIs in Vietnam. However, the EU-Vietnam
FTA contains comprehensive provisions on the mutual protection of GIs. Vietnam has
agreed to protect 169 GIs from the EU, including Μαστίχα Χίου (transcription into Latin
alphabet: Masticha Chiou) from Greece which falls in the natural gums and resins product
class.
Main Competitors
A significant number of collectors and
buyers in local and regional
marketplaces are involved in the
business of bringing these products to
market. Markets for these products do
not operate in a systematic way because
of inconsistencies in supply and demand.
External interventions could make the

situation more favorable. Such
interventions include expansion of the
market to provide alternative selling
options to the producers, and
development of better linkages between primary producers and outside traders. These
interventions would promote a healthy competition among producers and traders, thus
helping the market function in a sustainable manner.
Gums and resins are principal components in food and pharmaceutical industries, however,
the domestic demand varies from region to region and the product is not required much
in term of quantity and quality. Therefore, it is considered to still offer lots of opportunities
for new players, especially when consumers are more and more conscious of what they
are using in daily life. G&M International TM, Vina Aroma Food Co., Ltd., Chemicals & Key
Solutions Co., Ltd., just to name a few are well-known flavors suppliers in the local market.

According to the Vietnamese Law on Food Safety, food packages, containers and
equipment in direct contact with food must register an Announcement of Conformity with
technical regulations with Mistry of Health (MOH) before being circulated on the market.
Decree 38/2012 and Circular 19/2012/TT-BYT dated November 9, 2012 providing
Safety Regulations stipulate in detail the registration procedures of the Announcement of
Technical Regulation Conformity for food as well as food packages, containers and
equipment in direct contact with food.392
According to Point h, Clause 2, Article 1 of Circular No.40/2012/TT-BNNPTNT dated

15/8/2012, the Ministry of Agriculture and Rural Development, gums, resins and plant
extracts are listed in the commodity that need to go through the inspection of imported
product samples by the Quality Assurance and Testing Centre (QA&TC) and also register
an Announcement of Conformity before being circulated on the market.
Products that fall under the categories HS 1301 and 1302 currently face an import tariff
of 5%.393 However, owing to the results of the EU-Vietnam FTA negotiations, the majority
of import tariffs on the aforementioned HS categories will be fully liberalized after 3 years
from the date of entry into force. The FTA is expected to come into force in 2018.
Distribution
Lang Son is one of the provinces with
the largest forest area, about 80,000
ha, collecting resin at 12000-13000
tons/year. Vietnam produces more
than 2000 tonnes of star anise seeds
per annum. A small quantity is used
domestically in tonicums. About 1600
tonnes of seeds are exported to Cuba,
China and the Soviet Union. On top of
that 200 - 250 tonnes of essential oil
are shipped to France and
Czechoslovakia. In China, the largest
supplier of star anise to the world
market, Vietnam star anise is blended
and then exported to France. In
France it is used as a raw material in
the production of alcoholic beverages.394
The world market price is at present approximately US $ 7.50/kg for star anise oil, down
from US $15/kg a few years ago. The price appears to have stabilized now and star anise
oil is considered a fairly good product. Vietnam has one distillation plant for star anise at
Lang Son and about eight manual production lines around Caobang and Lang Son. In
Vientiane, Laos, a small quantity of star anise oil is distilled annually. 395
Gums and resins are widely used in the food industry for thickening agents, emulsifiers
and stabilizers. Besides, they are also used in diet products and medicines.
Below are some trading companies among the largest local marketers and distributors of
food additives and ingredients, pharmaceuticals, etc. in Vietnam:
392 U.S. Department of Agriculture, “ Vietnam : Food and Agricultural Import Regulations and
Standards-Narrative”, GAIN Report, October 2015, pp. 6, available at:
http://gain.fas.usda.gov/Recent%20GAIN%20Publications/Food%20and%20Agricultural%20Impor
t%20Regulations%20and%20Standards%20-%20Narrative_Hanoi_Vietnam_10-27-2015.pdf
394 ©Food and Agriculture Organization of the United Nations, “Discussion of some non-wood
forest products”, 1993, Jenne H. de Beer, available at:

http://www.fao.org/docrep/v0782e/v0782e06.htm#, reproduced with permission.
395 Ibid
Viet My Service Trading Production Co., Ltd. – VMC Group
http://phugiathucphamvmc.com/
My Uc Science Technology Development Joint Stock Company
http://std.com.vn/home/
Vinh Nam Anh Co., Ltd.
http://en.vinhnamanh.com.vn/
Hong A – HAROMA
http://www.hongaharoma.com/gioi-thieu.html
NANOCHEM
http://www.nanochem.vn/about.html
Golden Frog
http://en.goldenfrog.com.vn/about-us/about-us/6.html
Challenges for the EU Products

Vietnam imports most of its gum and resin products from China 396 , which is the most
established player on the market. China is oftentimes able to provide cheap gum and resin
products with which European high-quality products are often not able to compete. China
is also able to export gums and resins in very large quantities. At the same time, Germany
and Denmark have been able to export gums and resins to Vietnam for the value of 6 and
2 million EUR per year.397

397 Ibid
3.14 Cotton and Live Plants
•Strong market demand, •EU producers of flowers
especially during holidays face comparative
like the Chinese New Year disadvantage over Asian
and Buddhist holidays producers because of
transportation costs
•Rising disposable income •Local flower production is
might increase the demand also relatively high and
for flowers and especially growing.
for exotic flowers from the •consumers are brand loyal
EU. and prefer local or Asian
flowers and plants and could
be hard to convince to by EU
flowers.
Consumption
Vietnam’s cotton consumption has been
increasing strongly at an average rate of 22%,
per year, for the last five years. Domestic cotton
consumption for marketing year (MY) 2014/2015
reached 935,900 tons, equivalent to 4.29 million
bales, valued at $1.55 billion, a sharp increase of
35% in quantity and 11% in value over the
previous year. Post estimates that Vietnam
spinning industry will probably consume a volume
of 1.17 million tons or 5.37 million bales in the
MY2015/2016, up 25% over MY 2014/2015. 398
Between 2012/13 and 2015/16, consumption of cotton in Vietnam doubled (see Figure
28Error! Reference source not found.).
398USDA Global Agricultural Information Network, “Vietnam Cotton and Products Annual Report
2016 Update”, GAIN Report, Report number VM6080, December 2016, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Cotton%20and%20Products%20Updat
e_Hanoi_Vietnam_12-20-2016.pdf
Figure 47 Vietnam's Domestic Cotton Consumption
6000
5000
4000
Thousand bales
3000
2000
1000
0
2015 2016 2017
Consumption
USDA399
For live plants, statistical information regarding the consumer levels of ornamental
products in Vietnam isn’t available, but the domestic consumption is estimated to be 150€
million per year, which is 1.75€ per capita.
Consumer Profile
Vietnam’s domestic cotton consumption continues to increase in order to meet strong
demand from its expanding textile industry. Demand for yarns is strong, both for export
and domestic markets. Vietnam is one of a very few countries in Asia that have expanded
their yarn spinning sector in recent years. Vietnam is currently home to over 100 spinning
mills with about 6.3 – 6.5 million spindles (equivalent) that generate an estimated capacity
of over 900,000 tons of cotton-based and man-made yarns. Industry experts estimates
that new and existing spinning projects being registered in 2015 will raise the number of
spindles in Vietnam from 6.3 – 6.5 million in 2014/2015 to 8.2 million in 2016/2017.
Moreover, Vietnam has signed trade pacts with several foreign trade partners. As a result,
the country is currently benefiting from significant gains from different sources, including
increasing cotton yarn imports from international markets, especially from China, Turkey
and South Korea. Vietnam is likely to remain the fastest growing cotton consumer among
worldwide largest spinners.400
Flowers play an important role in the Vietnamese (Buddhist) culture. Lunar new year in
February, international women’s day (March 8) and various other (religious) celebrations
are the basis of domestic flower consumption. According to statistics and estimations,
Vietnam grows cut flowers, pot plant and ornamental trees on 13,200 ha, of which 4,500
ha are used for cut-flower production. The majority is sold in the domestic market. The
Vietnamese floricultural sector can still be characterized as underdeveloped, though with
good preconditions to develop into a professional industry. Export activities (and thus high-
quality production) are relatively new for Vietnam. Foreign investors (from Taiwan and the
Netherlands) in the central highlands of Lam Dong Province (Dalat) are forerunners in the
professionalization commercial production and export.
399 U.S. Department of Agriculture, Foreign Agricultural Service, “Vietnam Cotton and Products
Annual Commodity Report 2017”, GAIN Report April 2017, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Cotton%20and%20Products%20Annu
400 USDA Global Agricultural Information Network, “Vietnam Cotton and Products Annual Report
2016”, Report number ID1607, 4 January 2016.

The majority of the consumers in Vietnam live in the major cities like HCMC (6 million
inhabitants), Hanoi (3 million) and some other big cities like Danang, Hue and Can Tho.
In terms of consuming cut flowers and living plants, governments and institutions are
responsible for the biggest part of the demand, especially concerning pot plants,
ornamental trees and bedding plants. Their demand increases during the holiday seasons
such as the Lunar New Year.
The increasing urbanization of Vietnam is pushing the demand for cut flowers and living
plant products. Wholesalers and retailers also take the opportunity to establish outlets and
to work on diversification of their assortment. Individual consumer demand (mainly cut
flowers and flowering pot plants) isn’t developed yet and is concentrated around
celebrations and gifts (instant satisfaction). Quality is hereby not the main consideration
and average prices are low.
Consumer Trends
Vietnam continues to rely heavily on imported cotton to feed its growing spinning industry.
Cotton imports are forecast to increase to 1.17 million tons or 5.37 million bales in
2015/2016, up 25% over 2014/2015. Based on several key factors that could affect
Vietnam’s cotton consumption such as: 1) China’s policies remain largely unchanged, 2)
global cotton price is likely stable at low level, 3) in addition to expansions of existing
spinning mills, foreign investors either establish new spinning mills or relocate their mills
to Vietnam to capture opportunities offered by several trade pacts that Vietnam has signed
with other trade partners, Post forecasts Vietnam cotton consumption will continue to
increase in MY 2016/2017 at a strong pace, in the region of 20% over the MY
2015/2016.401
In the floriculture sector, production in Southeast Asia was historically developed because
of increasing need for low cost flowers by the European cut flower market place. Unlike
other regions, such as Africa, South and Central America, in which cut flowers are mainly
produced for export, in Asia the market potential for cut flowers has rapidly changed to
include opportunities for supplying the local market as well. “This unique development is
on account of the rapid strengthening of economies in the region, high population
densities, and the consumer perception which has been promoted heavily by the European
flower industry that the use of fresh flowers in one’s every-day life represents an improved,
quality lifestyle”.402
Offer
Domestic Offer
In cotton, Vietnam's imports represent 7.6% of world imports. Its ranking in world imports
is 3. Vietnam's exports represent 3.2% of world exports for this product. It’s ranking in
world exports is 6. In live plants, Vietnam's imports represent 0.4% of world imports. It’s
ranking in world imports is 31. Vietnam's exports represent 0.2% of world exports for this
product. It’s ranking in world exports is 34.403
According to U.S Department of Agriculture, Vietnam’s cotton planted area continues to

shrink to an insignificant amount. Currently, domestic cotton supply is estimated less than
401 Ibid
402 Food and Agriculture Organization of the United Nations, “Potential of Commercial Floriculture
in Asia: Opportunities for cut flowers development”,1998, Wernett, Heidi C, available at:
http://www.fao.org/docrep/005/ac452e/ac452e0c.htm , reproduced with permission.
403 ©"Trade Map, International Trade Centre, www.trademap.org
1% of the market demand. Declining cotton planted acreage means that Vietnam is
becoming a net cotton importer.404
According to U.S Department of Agriculture report, there are several reasons that help
explain the dramatic decline of cotton planted area in Vietnam:405
1) International cotton price has dropped in the last few years while local cotton
production cost remained uncompetitive.
2) Cotton is facing increasingly tougher competition from other cash crops including
coffee, cashew, corn, rubber, cassava and fresh fruits. These cash crops are more
profitable to farmers.
3) Lesser incentives offered by state entities and no commitments made by cotton
ginning mills to guarantee the farmers’ profit
4) Increasing investments in cattle livestock in the Central Highland region is taking
over lots of cultivated land, including those for cotton plantation; and
5) China is importing less cotton and resulting in more exportable supply from
international producers.
Import
In cotton, the value of Vietnam’s cotton imports from the EU in 2015 was USD 21.5 million
(19.2 € M.). Over the past 5 years, import levels have been relatively stable. While imports
from some EU member states (such as Bulgaria and Belgium) have fallen in value, imports
from other member states (e.g. Austria and Portugal) have risen (see in the table
belowError! Reference source not found.).
Figure 48 Growth in Value of Vietnam's Imports of Cotton form the EU
100
80
60
40
20
2011-2015
0
2014-2015
-20
-40
-60
-80
-100
International Trade Map406
404 U.S. Department of Agriculture, Foreign Agricultural Service, “Vietnam Cotton and Products
Annual Commodity Report 2017”, GAIN Report April 2017, available at:
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Cotton%20and%20Products%20Annu
405 Ibid
406 ©"Trade Map, International Trade Centre, www.trademap.org
The EU still plays a relatively minor part in Vietnam’s cotton imports. The country’s top
five cotton suppliers include the U.S., India, Brazil, Australia and Cote d'Ivoire. These five
countries make up 70% to 80% of the total cotton supply to Vietnam. 407
In live plants, the value of Vietnam’s imports from the EU in 2015 was 34€ million,
constituting 3.1% of all EU Agri-food exports to Vietnam that year. Bulb, roots and live
plants are among the top 20 EU Agri-food exports to Vietnam in the period 2011-2015. In
2014, Vietnam’s share in imports of bulbs and corms exports from the EU was 5.5%. 408
Over the past 5 years, imports from the EU to Vietnam have increased, most significantly
between 2013 and 2015 (see the table below This change is largely due to an increase in
Vietnam’s imports from France in this period (see the table belowError! Reference s
ource not found.).
Figure 49 Vietnam's Imports of Live Plants form the EU
40
35
30
EUR Million
25
20
15
10
5
0
2011 2012 2013 2014 2015
407 USDA Global Agricultural Information Network, Vietnam Cotton and Products Annual Report
2016, Report number ID1607, 4 January 2016, available at:
408 European Commission, Directorate-General for Agriculture and Rural Development, Working
Document, Civil Dialogue Group - Horticultural Products: Flowers and Ornamental Plants, AGRI-C2,
2 October 2015.
409
European Commission, “Agri-Food Trade Statistical Factsheet: European Union – Vietnam”,
Figure 50 Growth Value of Vietnamese Imports of Live Plants from the EU
200
150
100
50 2011-2015
0 2014-2015
World Netherlands France Denmark Belgium Spain
-50
-100
-150
ITC Trade Map410
Export
In cotton, the value of exports from Vietnam to the EU in 2015 was USD 12.1 million
(10.85€ M). Over the past 5 years, Vietnam’s exports of cotton flax and hemp and planting
materials to the EU fluctuated, dropping by half between 2011 and 2012, but rising again
between 2014 and 2015 (see 32Error! Reference source not found.). EU member s
tates to whom exports from Vietnam changed most significantly between 2014 and 2015
are Portugal, the UK, Italy, Belgium and Poland.
Figure 51 Vietnam's Exports of Cotton Flax, Hemp and Planting Materials
2.5
1.5
EUR Million
0.5
0
2011 2012 2013 2014 2015
410©"Trade Map, International Trade Centre, www.trademap.org

411
Figure 52 Growth in Value of Vietnamese Exports of Cotton to the EU
500
400
300
200
2011-2015
100 2014-2015
-100
-200
ITC Trade Map412
In live plants, the value of exports of live plants from Vietnam to the EU was 4€ million.
Over the past 5 years, the exported value has been relatively stable, apart from a fall in
1€ million in 2013. The share of this product in all EU Agri-food imports from Vietnam in
2015 was 0.2%.
Figure 53 Vietnam's Exports of Live Plants to the EU
4.5
4
3.5
3
EUR Million
2.5
2
1.5
1
0.5
0
2011 2012 2013 2014 2015
Labelling Options
also apply for PDO and PGI recognition. Currently, there are no EU GIs from the cotton
and live plants product categories that are registered as GIs in Vietnam. Additionally, there
is no protection for such product categories under the EU-Vietnam FTA.
412©"Trade Map, International Trade Centre, www.trademap.org”

413
Mapping Main Competitors on the Market

For cotton, import price steadily decreased
during the first 6 months of MY 2015/2016.
Production is projected to increase about 10%,
price is likely stable at low level and stocks
remain flat. These three key elements
constitute opportunity for foreign cotton to be
exported and compete successfully in the
growing Vietnamese market.
In live plants, the area of cut flower production

in Vietnam at present is rather small. “It is
estimated that only 1,585 hectares are under
cut flower production, which cover about 0.02
per cent of the total agricultural land. The major
production areas are concentrated in big cities
such as Hanoi, Ho Chi Minh City, Hai Phong and
Dalat. The area under cut flowers has increased
significantly during recent years and is likely to
increase further in coming years. However, still
big specialised cut flower farms do not exist.
Cut flowers are mainly produced by small
holders in their gardens.”414
EU companies who serve Taiwan compete with

many other international floriculture companies
such as Taiwan Floriculture Exports Association (TFEA), Del Río Exotic Flowers - OBASHE,
Oserian (Kenya), Orgil Greenhouses Agriculture consulting (USA), Qingdao Seawin Biotech
Group Co., Ltd.(China) and Clover Organic Pvt. Ltd. (India).

Cotton lint (HS code 5201 and 5203) has a zero tariff in Vietnam, but a 5% value added
tax is assessed. Cotton yarn (HS code 5205-5206-5207) has a 5 % tariff and a 10 % value
added tax. Commercialization of biotech cotton is not yet approved in Vietnam. Although
confined field trails for biotech cotton are authorized, to date, field trials have not been
conducted.
Owing to the results of the EU-Vietnam FTA negotiations, import tariffs on products that
fall under HS Chapter 52 will be eliminated entirely and, as such, these products will be
free of any customs duty on the date of entry into force. 415 The FTA is expected to enter
ratification phase in 2018.
414 ©Food and Agriculture Organization of the United Nations, “Potential of Commercial Floriculture
in Asia: Opportunities for cut flowers development”,1998, Wernett, Heidi C, available at:
http://www.fao.org/docrep/005/ac452e/ac452e0c.htm , reproduced with permission.
For live plants, Vietnam

signed the UPOV 1991
agreement (Union
internationale pour la
Protection des Obtentions
Vegetales) in 2006. In terms
of plan breed rights (PBR), a
variety can only be brought
into production and
commercial exchange when it
is recognized officially by the
Ministry of Agriculture and
Rural Development MARD. All
procedures are handled by
the PVP office under MARD
Vietnam’s import duties on
bulbs and flowers are being
reduced in line with WTO
commitments. For bulbs for
propagation, the tariff is 0%
and for all cut flowers, the
current duty of 30% is
scheduled to be reduced to
20% in 2010. Country specific
requirements for imports of
floricultural products can be
found on the site of the
Plantenziektekundige Dienst
(www.minlnv.nl/pd) under
‘landeneisen’. There are no
particular items or problems.
Products that fall under HS

Chapter 06 currently face
import tariffs that range from
duty-free rates to 20%. 416
However, owing to the results
of the EU-Vietnam FTA negotiations, import tariffs for products that fall under the
categories HS 0601-0602 will be eliminated entirely and, as such, these products will be
free of any customs duty on the date of entry into force. On the other hand, products that
fall under the categories HS 0603-0604 will be liberalized after 3 years from date of entry
into force.
Distribution
The floriculture market in Vietnam is organised like in many Chinese provinces: wholesale
markets and small scale and widespread distribution networks without transparency and
without a closed cool chain. Distributors, vendors and small shops dominate the
distribution. 65% of the flowers in the Hanoi market come from Tay Tuu village, Hai Duong,
Ha Tay and Bac Ninh provinces. 35% comes from either Dalat or Kunming.
4. COMMUNICATION
4.1 How does the consumer get influenced: By whom and How?
Before setting up shop in Vietnam, one should consider the country’s consumer market,
including where and how to connect with the local customers. Vietnamese consumer base
is increasingly exposed to Western imports and lifestyles. Even if the traditional “wet”
markets are situated in their cultural scheme, modern food retailers occupy a growing
market share. Modern supermarkets are associated with better hygiene and thereby
higher food safety levels. Traditionally, Vietnamese prefer to shop daily for fresh food
products since still many of the households do not have refrigerators and thereby cannot
store their food for longer period. These traditional consumer habits are now being
challenged by modern retailers and weekly shopping patterns.
Vietnamese have become more attentive to the impact what food products can have on
consumer’s health, thus, they pay more attention to product’s quality, production
methods, the packaging, nutrition labels, hygiene, and food safety. Local customers tend
to buy F&B products based on the country of origin, since the quality of a product is linked
with a certain country. Therefore, the locals especially prefer buying products which name
clearly depicts the country of origin. Also, the packaging and labelling is directly related to
how customers perceive the quality and safety of a product. Since the “wet” markets are
less strict on the packaging and labeling requirements, the products sold there are
perceived of lower safety level. And the opposite applies for modern retailers, since the
modern supermarkets and minimarkets, in addition to legal requirements, have their own
regulations for packaging and labeling before the products are put on the shelf.
There is growing purchasing power and middle class, including both parents, especially
women, in the workforce who now have less time in their hands for groceries and meal
preparation. The latter has created a higher demand for processed, packaged, frozen and
ready-made meals, as well as, a larger number of individuals tend to enjoy their meals
outside.
Also, a sizeable young population and modernizing consumer habits initiate greater use of
online platforms when purchasing and searching information about F&B goods or services.
In return, online campaigns on communication channels, such as blogs and vlogs, play
great role and can have significant effect on company’s revenue.
In accessing local consumer base, partnering with local importers can be a lucrative option.
The local market experts, assumingly aware of the domestic peculiarities and consumers’
wants, can help to select advertisement channels and pick the most suitable resellers.
Typically, the local importers can put you in direct contact with grocery stores and
wholesalers because they have established a pool of sales agents and distribution fleet.
In-store promotions are popular and are a recommended part of an advertising campaign
in Vietnam. Setting up Point of purchase (POP) displays allow establishing actual contact
with the possible client who can taste, smell and see the product in real-life. At the moment
when the client is already in the store and ready to make a purchase, the POP can initiate
an impulse buy of foreign food products that they may have a limited knowledge of. Also,
displaying other promotional materials, such as roll-ups work in favor of attracting local
consumers to new tastes. Another possibility to reach the local customer is to combine
and sell two products together. For example, selling foreign cereal together with local milk
product will automatically draw the local customer’s interest to the unfamiliar side product
provided that they are familiar or used to buying the local side product. Also, two foreign
products can be combined which automatically guarantees a wider client base for both of
the products instead of one. Foreign producers have to consider that not only the brand
but also the product itself can be completely new to the local consumer. Hereby, we shall
ask how to make cheese or Champagne or olives appealing for someone who has not come
across with the product before. Often, the local consumers are not aware of the cooking
options where the unfamiliar products shall be used or how they should be treated.
Disseminating information materials along with the products, for example attaching mini-
sized handbooks or leaflets with recipes where those products can be used, will make
purchase decision easier. To conclude, post-promotion evaluation to analyze the
campaign’s effectiveness and incremental return on investment for the company, is
essential for improving the marketing decisions later in the future.
Traditional Promotion Channels – TV, Radio and Print Periodicals
“While major urban areas (HCMC, Hanoi, HaiPhong, Danang, and CanTho) have a growing
number of modern outlets, much of the country still relies heavily on traditional marketing
channels”.417 Almost all print media outlets are owned or controlled by the Communist
Party of Vietnam (CPV), governmental institutions, or the army. “Several of these
newspapers, such as Nguo`i Lao Dong, Thanh Niên and Tuoi Tre have attempted to
become financially self-sustaining. Along with the popular online news site VietnamNet,
they also have a fair degree of editorial independence, though ultimately, they are still
subject to the CPV’s supervision”.418
The most prevailing communication channel is television with a leading state-run medium
named Vietnam Television (VTV) that broadcasts from Hanoi. The second most popular TV
station is Ho Chi Minh Television (HTV) that is dominantly watched in southern Vietnam.
Both of these stations are available on a free-of-charge national TV scheme. Also, Radio
stations can be considered as advertisement channels for F&B products. In the occasions
of long distance commuting from one part of the country to another, people tend to tune
in to Radio stations. A popular, state-owned Radio channel is Voice of Vietnam (VoV) that
has six radio networks, including VoV 5 with programmes in English, French and Russian.
Another Radio station is entitled Xone FM that is more of entertainment nature and mostly
caters to younger generation. The best-selling print periodicals are Tuoi Tre and Thanh
Nien, which are run by youth organizations in Ho Chi Minh City.
Modern Promotion Channels – Online Mediums
In 2016, 52 % of Vietnamese population were regular internet users, with a “growth of

3.3 % from the year 2015”.419 Use of social media in Vietnam is also relatively high, “about
48% of Vietnam’s online population uses social media as a source for news at least once
a day”. 420 People rely more and more on smartphones. “The number of people using
smartphones, among mobile phone users, accounts for 84 per cent in 2017, compared to
417 U.S. Department of Agriculture, “Vietnam: Exporter Guide”, GAIN Report, July 2011, pp.19
available at:
19-2011.pdf
418 Freedom House, “Vietnam”, available at: https://freedomhouse.org/report/freedom-
press/2012/vietnam
419 “Viet Nam Internet Users”, Internet Live Stats, available at:
http://www.internetlivestats.com/internet-users/viet-nam/
420
Saigoneer, “81% of Vietnam's Young Netizens Use Social Media as Daily News Source: Report”,
January 2018, available at: https://saigoneer.com/vietnam-news/12377-81-of-vietnam-s-young-
netizens-use-social-media-as-daily-news-source-report
78 per cent a year ago”421 in 2015, for nine out of ten smartphone users, the device is
their sole means of accessing the internet. Furthermore, 80 % of those users primarily
visit social networks.
That being said, the consumer base is slowly but surely modernising and, with a
considerable share of younger customers, online platforms offer great potentialities for
product promotion. Thereby, we have listed some more populous social media platforms
in Vietnam, including Zalo, ZingMe and Facebook.
Social Media Platforms in Vietnam
Table 11 Social Media Platforms in Vietnam
Zalo ZingMe Facebook

A social media platform Another social media Facebook is the most
named Zalo is increasingly platform in Vietnam is dominant and populous
popular in Vietnam with ZingMe, a domestically- social media platform in
over 20 million regular owned gaming and social Vietnam with over 30
users. Zalo is more or less networking platform. The million regular users in
Vietnamese version of ZingMe was more popular 2016. Besides personal
Facebook. As its content is before Facebook entered profiles and the chat
only in Vietnamese, people the market and since then function, Facebook also
with lack of English the ZingMe has been on offers companies possibility
knowledge tend to prefer the downside. to set up their company
Zalo to Facebook. The pages, forum groups, event
majority of the users, 59 pages etc. Additionally,
%, are in the age range of many companies use
18-25, and 24 % are in the Facebook to implement
age of 26-33. Therefore is their promotional
the platform mostly campaigns. Therefore, it
popular among young successfully combines its
people. Besides the chat three traits: practical
function, Zalo hosts communication,
company pages that users entertaining features and
can follow and thereby professional objectives.
keep track with their latest
updates. However,
establishing a company
page is charged. Currently,
the Zalo platform is only
accessible through a
smartphone and not from a
desk computer.
Vietnamese smartphone users more frequently download and regularly use various APPs,
including those related to food and beverage industry. The most popular F&B APP in
Vietnam is Lozi (www.lozi.vn). The food startup, launched in 2012, has received significant
sums of foreign investments. The APP now boasts 600,000 registered users and receives
4 million unique visits each month. Laozi’s outlook is similar to Pinterest or Instagram
421 Viet Nam News, “Smartphone users cover 84% of VN population”, November 2017, available
at: http://vietnamnews.vn/economy/418482/smartphone-users-cover-84-of-vn-
population.html#vDV1kD2eIlwPBDeq.97
where the followers mostly post food and fashion related images. The Lozi functions also
as a food-finder app allowing food ordering.
Some of the most popular food and beverage related magazines in Vietnam include:
• The most popular Vietnamese Cuisine Magazine “Mon Ngon Viet Nam”
(www.monngonvietnam.vn) focuses on new food and beverage ingredients within
Vietnam as well as outside.
• Vietnam's largest weekly Marketing & Family Magazine is entitled “Tiep Thi & Gia
Dinh” (www.tiepthigiadinh.sunflower.vn) and is also available online.
• Weekly World of Entertainment Magazine “The Gioi Van Hoa”
(www.thegioivanhoa.sunflower.vn) contains also F&B related topics.
• Oi Vietnam (www.oivietnam.com).
• The Body & Mind Magazine “Barcode Vietnam” (www.barcodemagazine.vn) focuses
on topics of culture, lifestyle, fashion, beauty, health and the arts.
• Women’s Health Magazine “Hành trang mùa du lịch” (www.womenshealthvn.com).
• Women Today Magazine entiled “Phụ nữ Ngày nay” (www.phunungaynay.vn /
www.phunutoday.vn) addresses motherhood, as well as f&B topics related to it.
• Family Child Magazine “GIA ĐÌNH TRẺ” (www.giadinhvatreem.vn) addresses
parents who have children in the age range of 3-15 years.
• “DeLuxe” (www.deluxevietnam.com) is a luxury goods magazine focusing on
property, interiors and lifestyle.
Some of the most popular food and beverage related online platforms in Vietnam include:
• Food and cooking related website - www.tapchimonngon.com;

• Food and beverage related website and blog - www.savourydays.com;
• Food and cooking related website - www.tapchiamthuc.com;
• Health Blog –“Sức Khỏe” www.blogsuckhoe.com;
• Food blog – “MAV” www.mav.vn;
• Website www.phutanutoday.vn hosts a F&B section entitled “Nau An”;
• Website www.eva.vn hosts a F&B section entitled “Bep Eva”;
• Website www.afamily.vn hosts a F&B section entitled “An Ngon”;
• Website www.marrybaby.vn hosts a F&B section entitled “Yeu Bep Gia Dinh”;
• Website www.amthuc365.vn hosts a variety of F&B related topics;
• Website www.bepgiadinh.vn includes various F&B topics from recipes, ingredients,
articles and videos.
Some of the most popular food and beverage related TV shows in Vietnam include:
• “Món ngon Việt Nam” (www.monngonvietnam.vn) is the most popular F&B related
TV show that is available on the VTV 3 channel, the free-of-charge national TV
channel.
• “Thiên Đường Ẩm Thực” is another F&B related TV show that is broadcast on the
HTV 7 channel, the free-of-charge national TV channel.
• “Vua đầu bếp Viet Nam” (www.vuadaubep.vtv.vn) is the MasterChef Vietnam
edition that is available on the VTV 3 channel.
• “Asian Food Channel” (AFC) (www.asianfoodchannel.com) is a food-focused
channel that entertains viewers with a range of local and international content from
reality, lifestyle to travelogue program formats. The platform mostly caters to
expats and locals who are from middle- or upper-class. The AFC is available in more
than 10 countries, including in Vietnam on SCTV (Channel 240), HTVC (TMS)
(Channel 61), MyTV (Channel 109), OneTV (FPT) (Channel 139), Next TV (Channel
84), K+ (Channel 88), Hanoicab (Channel 29 Analog / 28 Digital). However, take
note that these channels are not available on the free-of-charge national TV
scheme.
4.2 Example of current communication campaigns made by main investor
Example #1 - Coca-Cola Vietnam
The Coca Cola Company started its first "Share a Coke" campaign in Vietnam in 2014. The
campaign has performed successfully ever since and therefore was picked as an example
for other companies seeking to enter Vietnam market. The “Share a Coke” campaign saw
swapping the traditional Coca Cola label with a person’s name. Thereby, they personalized
a beverage product in a relatively simple way by just naming it with various most popular
local consumers’ names. While a number of names were automatically made available on
the shelf, many more names were made available through the “Share a Coke” online store.
Thereby, customers could go and pick names for their beverage online. The campaign has
now been launched in more than 70 countries around the world. In the second phase of
the campaign, the Coca-Cola Vietnam “Share a Coke” campaign also introduced 41
emoticons to the market. As the emoticons are increasingly shared on the online chat
platforms, they are seen as an universal language to communicate with your client base.
The Coca-Cola Vietnam also included local celebrities and bloggers to introduce their new
campaign. As well as, they teamed up with local messaging platform Zalo in delivering the
marketing messages. Furthermore, consumers were able to customise coke cans at retail
outlets and by making their own stickers on Zalo platform. After four days of launching
the second phase, consumers had downloaded already 1.3 million stickers in Vietnam.
Strong emphasis in the Coca-Cola Vietnam marketing strategy has been put on the hands-
on approach as people get to become part of the product design which brings them closer
to the product. Customising the content means that one size does not have to fit all.
Secondly, they use extensively visual campaigns, engaging digital platforms, and print
media. For example, the entry page of the Coca-Cola Vietnam website contains inclusively
videos.
Example #2 - Vinamilk
Vinamilk is a successful Vietnamese dairy corporation that derives from sustainable and
environmentally safe production methods. They inaugurated their first dairy farm in
Vietnam in 1976 and since then, they have expanded significantly. While pioneering the
organic market in Vietnam, they have built 9 dairy farms nationwide and increased the
total herd to 14,108 cows. Their mission is “to deliver the valuable nutrition to community
with our respect, love and responsibility”. Their marketing campaign has a strong
reference to environmental sustainability, ethic production and fairness. In 2008, the
Vinamilk, together with the Vietnam Children’s Fund, released a campaign named “1
Million Milk Glasses” that targeted milk consumption among Vietnamese children. More
than VND3 billion was pledged for the campaign in 2008 to address wider concerns related
to children’s health. Vinamilk made another contribution of VND10 billion in 2010. This
campaign is an example of Vinamilk’s strong commitments towards corporate social
responsibility that, in a result, builds up trust and positive image on their company,
products and brands on the local market. Vinamilk is very active and visible on several
social media accounts. They hold several Facebook accounts in Vietnamese entitled
“Vinamilk Baby Care,” “Vinamilk - Cùng Con Khôn Lớn” (transl. Vinamilk - Along the
Growing Wisdom), “Vinamilk - Bí Quyết Ngon Khỏe Từ Thiên Nhiên” (transl. Vinamilk -
Delicious Healthy Secrets from Nature). Those three Facebook pages have all together
470,165 likes. Starting from 2014, Vinamilk also has a very successful YouTube channel
where they are posting regularly videos and marketing campaigns. Vinamilk YouTube
channel has 63 279 subscribers and 102 770 263 views, and some 140 videos available
as of 2016. Thereby, they invest heavily in visual campaigns such as video advertisement.
5. DOS AND DON’TS
To avoid cultural misunderstandings, it is advisable to take into account the following

information:
DO
- Give face. Order of seniority should be taken into account when giving out presents,
and for siting arrangements at meeting or business meals.
- Exchange business cards when meeting new contacts. Use both hands when
handing in business cards or leaflets to others and remember to give out the card
facing the recipient. Preferably take a minute to look at the business card, making
a brief comment about the role, name or company of the person you have met is
considered polite.
- When invited to meals, make an effort to try all dishes. You will be expected to
return the favor by inviting the host later on for a meal of similar range. The main
guest is expected to make the first move to leave. It is expected to thank the host
and shaking hands will all participants.
- Dress conservatively. Western suits and ties are common in business meetings in
spite of the hot weather, avoid bright colors. Women should wear conservative
suits or dresses, high neckline and skirt not above their knees on neutral colors,
ostentatious jewelry should be avoided.
- Arrange face-to-face meetings in the initial stages of the negotiation, then follow-
up by emails, and/or calls.
- Get targeted legal counsel before closing deals with local companies.
DON’T
- Directly address a junior colleague/interpreter when a senior member of the
company is in the room as this might be seen as disrespectful.
- Summon someone with a curled index finger is considered inappropriate. To beckon
someone, extend your arm, palm down, and move your fingers in a scratching
motion. Only beckon someone who has a "lower" status than you.
- Try to push negotiations too far on the first meeting. Closing deals in Vietnam
require patience, and time. It is common to try to establish a personal bond before
getting down to business.
- Get offended if locals ask for your age, family or money matters, as these are
common topics for bonding in Vietnam.
- Assume business associates will speak fluent English, in particular those of higher
rank. It will be wise to hire the services of English interpreters.
- Go back on your words, Vietnamese will see this as a lack of honesty.
- Directly contradict your counterpart, as this is considered very rude.
- Be late to a meeting. Respect is measured by punctuality.
- Give handkerchiefs, belts, ties, anything black or yellow flowers or
chrysanthemums, marigolds, white roses. They have different meanings in the
culture and mostly related to bad luck, funeral.
Making contacts. Referrals are in most cases essential in order to build business relations
with locals. If you lack local insight in the market, you can contact business advisory
bodies, e.g.: chambers of commerce, embassy trade promotion bodies. Social networking
is commonly the preamble of long-term business relationships. It is helpful to have
contacts in the government/ministries, as they can easily activate a certain business
network, contact should be made by your country’s trade promotion bodies. Most decisions
are made by committee in Vietnam. Individual connections are not as important as in
many other Asian countries, because no one holds absolute power to make a decision. You
cannot rely on one person in a particular organization to safeguard your interests.
Bureaucracy. Difficulties dealing with customs or import procedures are not uncommon.
Grey areas of Vietnamese legal framework also hinder external investment. It is highly
advisable to have local support, an assistant or interpreter to help EU companies with all
the necessary business procedures. In this sense, existing chambers of commerce and/or
business networks can provide high valuable advice.
Greeting. When being introduced to local Vietnamese, western men and women are
expected to shake hands. For addressing business partners, please remember that the
surname comes first in Vietnamese culture. Use surnames or full names when addressing
business contacts (Mr./Ms. X), unless it is clearly stated otherwise. In case of confusion,
it is acceptable to ask for clarification.
Titles should be used when talking to a senior member of Vietnamese companies, and in
particular, governmental bodies (e.g.: Director X or Chairman Y).
When a man greets a woman, it is advisable to wait for her to extend the hand first. If she
doesn’t, it is better to greet her by bowing your head slightly.
When greeting someone, say “xin chao” (seen chow). The Vietnamese are delighted if a
Westerner can properly say “xin chao” (because Vietnamese is a tonal language, “xin chao”
can have six different meanings, only one of which is "Hello").
Gift giving. Gift giving is important in Vietnam as it marks the connection between
interpersonal social relations and your business network.
- Pay attention to the context. Hand gifts after the end of a successful business
meeting, or after a business meal, in front of all participants.
- Always pass items with both hands.
- Express the reason of the gift, e.g.: to express appreciation, respect, or
thanking your business counterparts.
- Avoid expensive and ostentatious gifts, in particular to government officials.
- Vietnamese may or may not open gifts in front of an audience. Leave the
decision to them. The same applies for you, it is culturally acceptable either
way.
Tipping. Tipping is not part of the culture in Vietnam, and you are not required to tip
anywhere.
Giving face
- Vietnamese society is highly hierarchical.
- As with many other Asian nations, the face concept is very important in Vietnam.
- Paying respect according to your counterpart’s rank and seniority is very important.
- When invited for business meals, it is important to compliment the host.
- The most senior person should enter the room first, also sits first on a meeting.
- Reluctance to say “no” is common, as it would mean the interlocutor’s losing face.
Vietnamese would try to avoid being explicit in this sense at all costs.
Structure of Meetings
- Introduction and Exchange of Business Cards: business meetings often open

with an exchange of cards and shaking of hands. It has become quite common for
both men and women to shake hands. Usually the most senior host will show his
or her hand first, although this is not a strict rule. To show respect to high-ranking
officials, lightly grasp their hand between both of yours. Do not kiss Vietnamese on
cheeks or ladies' hands as a form of greeting. It is also customary to present
business cards at this time (see Business Card section for details).
- Opening Discussion: meetings can often be opened either by the host welcoming
the visitor or by the visitor thanking the host for the reception, followed by the
introduction of members of the two sides.
For the first meeting, the Vietnamese side normally starts discussion with
introduction about its company including history, business lines, production
capacity, export turnover and major markets etc. These introductions should not
be interrupted. Instead, take notes while remaining attentive and then ask
questions after the introduction has been brought to a close.
For the visitor, it is advisable to spend some time to introduce yourself and firm
before moving to discussion of the issues you came to speak about. This
introduction is important to the Vietnamese, who are often reluctant to commit to
anything until they know a little about you.
- Farewell: as a good host, the Vietnamese party will not tell you how much time
they have for you and rarely initiate the closure of the meeting. Instead, it is
expected that the guest will signal a close of discussions. At the end of the meeting
it is customary for both parties to stand and to shake hands.
Business Communication
- Letters: traditional business letter writing style is appropriate in Vietnam. For
letters of introduction or other more personal matters, however, a handwritten
letter will carry more weight than a typewritten one.
- Phone Calls: tend to be brief and to the point. They are not used as a substitute
for personal meetings, so it is best to avoid trying to discuss substantive issues
over the phone until you are sure the other party is accustomed to this style of
communication (they rarely are).
- Faxes and E-mails: do not necessarily convey the same sense of urgency in
Vietnam as they do in many countries. Because of the high telecommunication
costs in Vietnam, many faxes or e-mails will not be answered or acknowledged
immediately. Instead the Vietnamese party will wait until they have all the relevant
information and then reply. Faxes and e-mails may also be delayed by the method
of delivery. In many Vietnamese organizations, faxes and e-mails are not delivered
directly to the person named but must first go through a central official in the
organization, who then passes it on to the named party. Finally, if there is no
interest in the contents of the fax or e-mail or a problem in providing an answer,
the receiving parties may never reply. By having someone in the country
representing your interests, you can alleviate some of this miscommunication.
Body Language. In Vietnam, actions may speak louder than words, especially in initial
meetings with officials or businessmen unfamiliar with Western customs. For instance,
crossing your legs, with your foot pointing towards the other party, is considered impolite
in Vietnam, although many Vietnamese will forgive foreigners who do so. Dressing too
casually for the first meeting may be taken as a sign of disrespect. Crossing your arms or
putting your hands on your hips may be taken to mean that you are upset. Touching
someone on the head or calling to the other party with your finger (palm upward) suggests
you think the person is below you and is therefore considered quite rude. Women laughing
loudly in public, drinking alcohol or smoking are considered abnormal by many people.
The Smile. Many foreigners misunderstand the meaning of the smile of Vietnamese. While
Vietnamese smile for all the same reasons as people of other nationalities, a smile can
also convey different, more subtle meanings. Two examples:
- Lack of Understanding: when a Vietnamese does not understand something that
is said, it is very common for them to smile. They will rarely tell you they do not
understand. If it is clear they do not understand, do not confront the issue directly
as this may cause them to lose face. Instead, apologize for being unclear and try
to explain it a different way. With officials or businesspeople, you have to do this
indirectly. If the other person is a member of your staff, ask him/her to repeat back
to you what you have said to make sure you did not make any mistakes in
communicating.
- Nervousness or Irritation: Vietnamese people do smile sometimes when they
are nervous or irritated (the opposite of Western approaches). For instance, if you
become angry, you may notice that the Vietnamese party smiles or shows no
expression at all. This shows that they are embarrassed for you. Foreigners are
often nonplussed when they observe two Vietnamese riding motorbikes who nearly
collide and then drive off smiling. This is not a sign of joy but nervousness or "I'm
sorry. Forgive me" or "Take it easy. It is nothing serious."
Get it down on Writing. Westerners prefer doing business the standard way and that
everything should be put in writing. Most Asians, including Vietnamese, have no objection
to this except that in practice they rely more on personal relationships. (Please see more
at Build Relationships section above). Good and tried-and-tested friends or partners may
find it unnecessary to put small changes in an agreement in writing.
- Although, it is advisable to put all agreements in writing to protect the interests of
both sides and avoid unnecessary disputes, getting everything in writing early on
is not the solution and can even backfire. A written agreement means nothing if
the Vietnamese side has not time to fully understand and digest the contents. The
Vietnamese may agree to something during discussions, especially if they are
pressured. After having had time to think about the consequences, they may decide
the agreement is not in their best interest and try to make changes.
- The best strategy is to be open and try to anticipate and address problems as well
as possible solutions during the negotiations. Give the Vietnamese side some time
to discuss and reach consensus among themselves before presenting a detailed
contract or a written minute confirming points discussed and/or agreed in previous
meetings for their signature.
6. SYNOPSIS
6.1 S.W.O.T. Analysis
SWOT Analysis
General market entry: General market entry

• Relatively new market for EU agri- • High level of corruption;
food businesses; • Lacking infrastructure ;
• Improving trade relations with the EU, aided • In business culture collectivism and strict hierarchical structures
by the EU-Vietnam FTA; dominate;
• Growing population; • Vietnamese producers of local products get many governmental
• The disposable income of the people is rising benefits (tax exemption for example);
steadily • Legal issues in Vietnam can be very complex and foreign
• Strong yearly market growth at around 7% ; companies are subjected up to 15 bureaucratic inspections a
• EU-Vietnam FTA would strengthen the year;
protection of European GIs, including GI rights • It takes long time to acquire all relevant licenses to export to
enforcement in case of infringement; Vietnam (sometimes 6-7 months).
• Other existing trade barriers
Product and Consumer related:

Product and Consumer related: • Vietnam is relatively self-sufficient in terms of food production;
• Consumers value EU food as healthy, top • Currently, there is only a handful of well-organized food trading
quality; and/or distribution companies in Vietnam;
• Consumer expenditure on F&B has been • Due to relatively low purchasing power, most modern retailers
gradually increasing and consumers now source their imported foods through importers and distributors;
spend a considerable amount of their budget • Vietnam’s limited distribution infrastructure and facilities for
to F&B; perishable products is a significant constraint to importing
• Consumers are becoming aware of food safety products;
issues and start to prefer healthier food; • To reach more consumers, EU producers should also have
• Strong presence of foreign communities that access to traditional local distribution channels;
would prefer their traditional foreign food; • All packaged food needs to be labeled in Vietnamese;
• Willingness to try new brands and also • Strict packaging regulations for some types of food;
willingness to try foreign brands is relatively • Some food categories (meat for example) require a variety of
high amongst Vietnamese consumers. export and health certificates;
General market entry: General market entry:

• Opening up of sectors traditionally owned by • High inflation might contribute to decrease in spending
the government; • The Vietnamese government has the tendency to protect their
• Government push on private international own producers and production, especially in the agrifood sector,
investment is expected to continue, creating where EU products need to compete with local producers who
opportunities o EU investors; enjoy favorable business conditions, this policy is also expected
• “Doi Moi” policy that empowers private to continue;
businesses and supports freer market is • Personal relationships are important in order to enter
expected to continue; Vietnamese market, EU producers who do not pay enough
• Vietnamese affluent middle class is expected attention to cultivating good relationships with partners and
to double by 2020, creating more demand for distributors may have difficulties entering the market;
the EU products; • Geographical distance can be disadvantageous, as Vietnamese
• Import of foreign food is growing, which small food processors would prefer to buy goods in small
creates opportunities for EU producers; quantities, thus EU producers may not be able to respond to
• The European GI protection in Vietnam after market needs on time.
the entry into force of EU-Vietnam FTA is
expected to increase sales of GI products,
accompanied with greater returns on these
products;
• EU-Vietnam FTA will further liberalize trade

and thus EU imports to Vietnam are expected
to increase; Product and consumer related:
• Vietnamese consumers still prefer local production in some
product categories like fresh fruits and vegetables, this trend is
very slow to change and could create barriers for EU products to
Product and consumer related: win market share;
• Middle class is increasingly willing to pay more • Vietnam prohibits advertising and promotion of wines and spirits
for ecological and healthy food, creating exceeding 15% in virtually all media, which makes it difficult for
opportunities for the European eco-producers; the foreign brands to win market share;
• Healthier lifestyle is expected to become more • Economists predict higher luxury tax for specific products like
and more popular amongst Vietnamese beer, liquor and wine;
consumers; • In many cases (fresh fruit for example) the EU products are
• Traditional wet markets are being replaced by more expensive and in case of economic hardships, EU products
supermarkets, which might increase the need could be the first to lose market share.
for foreign food products;
• Market for many foreign goods is predicted to
continue to expand (wine for example), which
means more opportunities for EU producers;
• Vietnamese Government campaigns promote
the health benefits deriving from milk
consumption which in return boosts drinking
of milk product, which creates opportunities
for EU dairy producers;
• Vietnam is expected to explore ways to replace
rice-based diet with more wheat-based diet,
which could create more opportunities for the
EU producers.
6.2. Key Criteria for Success
Product Promotion
• Vietnamese middle class is getting more affluent and also • If your product is not common on the Vietnamese market (olive
more health-conscious. They are willing to pay more for the oil or butter for example), chances are that Vietnamese
quality of the goods. Thus EU producers should pay consumers are not buying your product, because they don’t know
attention to the quality of their products. where and how to use it. It would be wise to include a short
• introductory brochure with the product, telling consumers, where
• The Vietnamese government is promoting milk as a healthy and how to use the product. Similarly, when planning a
product. Quality milk producers are likely to be successful at promotion campaign, advertisement should focus on introducing
the market. the function of the product.
• •
• Vietnamese consumers have appetite for foreign brands • Pay attention to your product packaging, as Vietnamese
(wines, chocolate, cereals etc.), which means that wine consumers like nice packaging that stands out from other
producers will have more opportunities on the market. products. If the packaging is distinct they are likely to remember
• the product and buy it again when they see the package.
• In order to be successful on the Vietnamese market, EU • Younger Vietnamese consumers get their information about
companies need to adapt to local consumer traditions. For products on social media and e-commerce platforms, consider
example, for packaged food, Vietnamese consumers prefer promoting your products on social media sites like Facebook,
smaller packages (especially for chocolate and
confectionery). Thus EU producers should adapt
accordingly.
Placement Price
• With more than 96% share of sales in 2013, traditional wet• Even though Vietnamese rising middle class is willing to pay more
markets and small independent stores dominate Vietnam’s for quality goods and imported foreign goods, they are still
retail food landscape. relatively price sensitive and find foreign products too expensive.
• When calculating the price, thorough market research is
• Local chains still dominate the market. Foreign-invested recommended.
retailers, despite expanding quickly, are still limited. •
• • Considering traditional retailers’ dominance among the retail
• The only sufficiently popular hypermarket brand is the local channels, package-size flexibility and low prices are a must in
Big C. order to be on the same competitive level with other products
• (local food products continue to be strong sellers because of a
• Supermarket, whose retail price is a bit higher compared lower price).
with a hypermarket, is better fitted for weekly shopper •
•
• The first step to doing business in Vietnam is to develop a • It is also recommended to discuss the price with the local
relationship with one of the established food trading and distributors, to determine what would be the realistic price on the
distribution companies: they are able to extend the market.
distribution network to not only supermarkets, hotels and
restaurants, but also wet/open-air markets and “mom and
pop” retail shops, otherwise hard to reach.
7. SUPPORT SERVICE DIRECTORY
7.1 European Union Organizations
Several EU funded or co-funded projects within Vietnam offer a range of business

facilitation services and information providing important insights into the Vietnam market.
Depending on your company profile these services can be free or fee-based and are
available for companies from any EU Member State.
The EU-Vietnam Business Network (EVBN)
The EU-Vietnam Business Network (EVBN) is a project co-funded by the European Union
and established in 2014. The overall objective of EU-Vietnam Business Network (EVBN) is
to increase exports and investments of the European Union (EU) to Vietnam in particular
by Small and Medium Enterprises (SMEs) as well as strengthening the EU Business sector
in Vietnam by facilitating market access. The EVBN will strengthen the EU business sector
by facilitating market access in Vietnam by advocating and engaging primarily with the
Government of Vietnam, the Vietnamese business sector and other stakeholders.
Contact:
Address: 15th floor, The Landmark, 5B Ton Duc Thang, District 1, Ho Chi Minh City,
Vietnam
Website: http://www.evbn.org
Telephone: +84 (0)8 3823 9515
E-mail: info@evbn.org
The European Chambers of Commerce in Vietnam (EUROCHAM)
The European Chamber of Commerce in Vietnam (EUROCHAM) is one of the principle

voices of the business community in Vietnam. The chamber was established in 1998 to
help develop Vietnam into an attractive investment destination and trading partner for
European business. EuroCham is the principal business organisation in Vietnam, which
promotes European business interests and represents European member companies.
EuroCham maintains close working relationships with the European Commission, European
Union Delegation, and European Embassies in Vietnam. EuroCham's mission is to serve
the member companies by being the voice of European business in Vietnam and by
lobbying on trade and investment related issues.
Contact:
Address: GF, Sofitel Plaza Hanoi, 1 Thanh Nien Road, Ba Dinh District, Hanoi, Vietnam
Website: http://www.eurochamvn.org/
Telephone: (84-4) 3 715 2228
E- mail: info-hn@eurochamvn.org
Table 12 European Union Member States
EU Member State Address Website Contact information
Austria c/o "Prime Center" https://www.bmeia.gv.at/botschaft/h Tel.: +844 3943 3050

53, Quang Trung, 8. Stock anoi.html Email: hanoi-ob(at)bmeia.gv.at
Hai Ba Trung District, Hanoi
Belgium Hanoi Towers - 9th fl. - 49 http://vietnam.diplomatie.belgium.b Tel.: +844 393 461 79
Hai Bà Trưng e/en Email: hanoi@diplobel.fed.be
Hanoi
Bulgaria N.5 Nui Truc str., Van Phuc http://www.mfa.bg/embassies/vietn Tel.: +844 3845 2908
Hanoi, P.O. Box 10 am/setlang/en Еmail: Embassy.Hanoi@mfa.bg
Croatia Embassy of the Republic of http://www.mvep.hr/en/diplomatic- Tel.: +603-21815037

Croatia in Malaysia covers directory/diplomatic-missions-and- Email: croemb.kuala-lumpur@mvep.hr
Vietnam consular-offices-of-croatia/malaysia-
21-07, Binjai 8, Lorong kuala-lumpur,160.html
Binjai,
50450 Kuala Lumpur
Malaysia
Cyprus Embassy of the Republic of http://www.mfa.gov.cy/mfa/mfa200 Τel.:+ 91 11 26111156
Cyprus in India covers 6.nsf/All/E1B28D293692A729C22571 E-mail: delhihc@mfa.gov.cy
Vietnam C70039EDC4?OpenDocument
D- 64 Malcha Marg,
Chanakyapuri
New Delhi -110 021 Ιndia
Czech Republic 13 Chu Van An, Hanoi http://www.mzv.cz/hanoi/en/ Τel.:+ 844 38454131-2
E-mail: hanoi@embassy.mzv.cz
Denmark 7th Floor, BIDV Tower194 http://vietnam.um.dk/ Tel +844 3823 1888
Tran Quang Khai Street. E-mail: hanamb@um.dk
Hanoi
Estonia 34 Nguyen Thi Nghia st, http://estonia.vn/ Tel.: +848 39.25.72.76
District 1, Ho Chi Minh City, Email: consulate@estonia.vn
Vietnam.
Finland Lotte Center Hanoi, 24th http://www.finland.org.vn/ Tel.:+844 3826 6788

floor Email: sanomat.han@formin.fi
54 Lieu Giai street, Ba Dinh
district
Hanoi, Vietnam
France 27 Nguyễn Thị Minh Khai, http://www.ambafrance-vn.org/ Tel.：+84 8 3520 6800
Bến Nghé, Hồ Chí Minh.
Germany 126 Nguyen Dinh Chieu, http://www.ho-chi-minh- Tel.: +84 8 3829 1967
D.3. Ho-Chi-Minh. stadt.diplo.de/ Email: germanemb.Hanoï@fpt.vn
Greece 27-29 Αu Co, Tay Ho http://www.mfa.gr/en/greece- Tel. : +844 37152254, 37152263

District, Hanoi. bilateral-relations/vietnam/contact- Email: gremb.han@mfa.gr
details-for-greek-missions.html
Hungary 9. emelet, Hanoi Lake View http://www.mfa.gov.hu/kulkepvisele Phone: +844 3771-5714. 3771-5715,
Residence, 28 Thanh Nien t/VN/hu 3771-5718
út, Tay Ho kerület, Hanoi. E-mail: mission.hoi@mfa.gov.hu
Ireland Sentinel Place, 41A Ly Thai https://www.dfa.ie/irish- Tel: +844 39743291

To, embassy/vietnam/
Hoan Kiem,Hanoi.
Italy 93 Nguyễn Du, Bến Nghé, http://www.ambhanoi.esteri.it/amba Tel.: +844 38256256
Hồ Chí Minh, Vietnam sciata_hanoi/it/
Email: ambasciata.hanoi@esteri.it
•
Latvia Represented by the http://www.mfa.gov.lv/en/consular- Tel.: +844 3771-5714. 3771-5715, 3771-
Embassy of Hungary information/countries-where-latvia- 5718
is-represented-in-issuing-schengen- Email: mission.hoi@mfa.gov.hu
visas-by-other-member-state
Lithuania Represented by the https://www.urm.lt/default/en/emba Tel.: +86 10 845 185 20

Lithuanian Embassy in sycontacts Email : amb.cn@urm.lt, konsuliniai
Beijing klausimai: consul.cn1@urm.lt
#A-18 King's Garden Villa,
18 Xiaoyun Road, Chaoyang
District, 100125 Beijing,
P.R. of China
Luxembourg Represented by the http://bangkok.mae.lu/en/The- Tel.: 66 (0)2 677 7360
Luxembourg Embassy in Embassy Email: Bangkok.amb@mae.etat.lu
Bangkok, Thailand.
Malta • No representation No representation • No representation
Netherlands BIDV Tower 7th floor http://www.hollandinvietnam.org/ Tel.: +844 3831 5650
194 Tran Quang Khai Street Email han@minbuza.nl
Poland 3 Chua Mot Cot, Hanoi http://www.hanoi.msz.gov.pl/pl/ Tel.: +844 384 520 27
Email: hanoi.amb.sekretariat@msz.gov.pl
Portugal Represented by the German http://www.hanoi.diplo.de/ Tel.: +84 8 3829 1967
Embassy in Vietnam. Email: germanemb.Hanoï@fpt.vn
Romania 5 Le Hong Phong Str., https://www.mae.ro/en/romanian- Tel.: +884 3 845 2014/ 3 843 0922
Hanoi. missions/3244 Email: romambhan@fpt.vn
Slovakia 12 Ba Huyen Thanh Quan https://www.mzv.sk/web/hanoi-en Tel.: 04-3 734 7601 – 3 704 7602
Str., Hanoi. Email: emb.hanoi@mzv.sk
Slovenia Represented by the http://www.mzz.gov.si/en/represent Tel: + 86 10 6 468 11 54
Embassy of Slovenia in ations_abroad/asia_caucasus_and_n Email: sloembassy.beijing(at)gov.si
Beijing. ear_east/vietnam/
No. 57, Block F, Ya Qu
Yuan, King's Garden Villas.
18 Xiao Yun Road, Chao
Yang district. 100600
BEIJING. P.R. of CHINA
Spain 4 Le Hong Phong, Ba Dinh http://www.exteriores.gob.es/Embaj Tel: +884 3771 52 07/08/09
District, Hanoi adas/Hanoi/es/Paginas/Inicio.aspx
emb.hanoi@maec.es;
embajadaesp@vnn.vn
Sweden Embassy of Sweden. P.O. http://www.swedenabroad.com/hano Tel.: +84 4 3726 04 00
Box 9. Ba Dinh District. i Email: ambassaden.hanoi@gov.se
Hanoi, Vietnam.
United Kingdom Central Building, 4th floor https://www.gov.uk/government/wo Tel: +844 3936 0500
31 Hai Ba Trung rld/organisations/british-embassy- Email:
hanoi generalenquiries.vietnam@fco.gov.uk
7.2 Other Organisations and Service Providers
Other service providers that offer business facilitation and assistance for companies are often provided on a fee paying basis. These
service providers often work with, or are part of, the commercial sections of their respective governments and embassies.
Table 13 Service Providers
Service provider Website Address Contact

Austrian Economic https://www.wko.at/Content.Node/wi Wiedner Hauptstraße 63 1045 Tel: +43 5 90 900 Fax: +43 5
Chambers r/Austrian_Economic_Chambers_Hom Vienna, Austria 90 900 250 Email:
e.html office@wko.at
Oesterreichisch e http://www.oekb.at/ Oesterreichische Kontrollbank Tel: +43 1 53127-2859 
Kontrollbank Aktiengesellschaft Am Hof 4; Fax: +43 1 53127-5698 
Aktiengesellsch aft Strauchgasse 3 1011 Vienna, Email:
(OeKB) Austria corporate.communications@oe
kb.at
Brussels Invest & http://www.invest- Brussels Invest & Export Foreign Tel: +32 (0)2 800 40 00 Fax:
Export export.irisnet.be/en/nos-services trade and foreign investments +32 (0)2 800 40 01 Email:
service of the Brussels Regional info@brusselsinvestexport.be
Public Service Avenue Louise

500/4 1050 Brussels, Belgium
Finexpo Service http://diplomatie.belgium.be/en/polic FPS Foreign Affairs, Foreign Trade Email: finexpo@diplobel.fed.be
y/economic_diplomacy/finexpo/ and Development Cooperation, rue
des Petits Carmes 15 1000
Brussels, Belgium
Delcredere | Ducroire http://www.delcredereducroire.be/en Delcredere - Ducroire Rue Tel: + 32 (0)2 788 88 00 Fax:
/about-us/mission/ Montoyerstraat 3, 1000 Brussels, + 32 (0)2 788 88 10 Email:
Belgium businessdevelopment@creden
dogr oup.com
Wallonia http://www.awex.be/de- AWEX-Regionalbüro Eupen Hütte, Tel: 32-87-56.82.19 Fax: 32-

DE/Pages/Home.aspx 79/20 4700 Eupen Belgium 87-77.33.50 Email:
mail@awex.be
Belgium Corporation http://www.bmi- SBI Avenue de Tervueren 168, bte Tel: +32 2 776 01 00 Fax:
for International sbi.be/en/produits.html 9 B-1150 Brussels, Belgium +32 2 770 66 38 Email:
Investment info@bmi-sbi.be
Bulgarian Chamber of http://www.bcci.bg/bcci-services.html 9 Iskar Str., 1058, Sofia , Bulgaria Tel: +359 2 8117 400, 987 26
Commerce and 31 Fax: +359 2 987 32
Industry 09 Email: bcci@bcci.bg
Ministry of Economy, http://www.mi.government.bg/bg/th 8, Slavyanska Str., 1052 Sofia, Tel: +359 2 9407001 Fax:
Republic of Bulgaria emes/informacionni-resursi-na- Bulgaria +359 2 987 2190 Email: e-
evropeiskiya-sayuz-koito-mogat-da- docs@mi.government.bg
se- izpolzvat-ot-targovskite-operatori-
350-335.html
The National Customs http://customs.bg/en/page/150 National Customs Agency Rakovski Tel: +359 2 9859 4210 Email:
Agency 47 Sofia 1202 Bulgaria pr@customs.bg
Trade Service http://www.mcit.gov.cy/mcit/trade/ts Trade Service Ministry of Energy, Tel: +357 22 867123 Fax:
.nsf/All/5F12C634BFA9CF8FC2257BE1 Commerce, Industry and +357 22 375120 Email:
0030AD5C?OpenDocument Tourism 1421 Nicosia Cyprus ts@mcit.gov.cy
OEB: Cyprus http://en.oeb.org.cy/ 2 Acropoleos Ave. & Glafkou Str, Tel: +357 22 66 51 02 Fax:
Employers and P.O Box 21657 1511 +357 22 66 94 59 Email:

Industrialists Nicosia Cyprus info@oeb.org.cy
Federation
Germany Trade & http://www.gtai.de/GTAI/Navigation/ Villemombler Straße 76 53123 Tel: +49 228 249 93-0 Fax:
Invest EN/Trade/Service/information- Bonn, Germany +49 228 249 93-212
service.html
The Trade Council http://kina.um.dk/en/the-trade- Ministry of Foreign Affairs of Tel: +45 33 92 05 00 Email:
council/products-and-services/ Denmark Asiatisk Plads 2 DK-1448 eksportraadet@um.dk
Copenhagen, Denmark
The Danish Business http://danishbusinessauthority.dk/eu- Langelinie Allé 17 2100 Tel: +4535291000 Email:
Authority and-international Copenhagen, Denmark erst@erst.dk
Estonian Chamber of http://www.koda.ee/en/chamber-of- Main office in Tallinn: Toom-Kooli Tel: +372 604 0060 Fax:
Commerce and commerce/services-2/ 17 10130, Tallinn, Estonia +372 604 0061 Email:
Industry koda@koda.ee
Enterprise Greece http://www.investingreece.gov.gr/ 109 Vasilisis Sophias Avenue 115 Tel: +30 210 335 5700 Fax:
21 Athens, Greece +30 210 324 2079 Email:
info@enterprisegreece.gov.gr
Spain Export and http://www.icex.es/icex/es/index.html ICEX España Exportación Tel: +900 349 000 Contact
Invest Inversiones Paseo de la Castellana Form:
14 28046 Madrid Spain http://www.icex.es/icex/es/na
vegac ion-principal/que-es-
icex/contacto/formulario-de-
contacto/index.html
Finnpartnership http://www.finnpartnership.fi/www/e Uudenmaankatu 16 A, 3rd floor Tel: +358 9 348 434 Email:
n/ 00120 Helsinki, Finland fp@finnpartnership.fi
Nordic Project Fund http://www.nopef.com/pages/eng/no Nordic Environment Finance Tel: +358 (0)10 618 003
pef/about-nopef.php Corporation NEFCO, PB 241, FI- Email: info@nopef.com
00171 Helsingfors, Finland
Viexpo http://www.viexpo.fi/services/ Runeberginkatu 11 FI-68600 Tel: +358 6 781 6440 Email:
Pietarsaari, Finland viexpo@viexpo.fi
Tekes http://www.tekes.fi/en/programmes- P.O.Box 69, FI-00101 Helsinki, Tel: +358 29 50 55000 Email:
and-services/grow-and-go-global/ Finland Visiting kirjaamo@tekes.fi
Address: Kyllikinportti 2, Länsi-

Pasila FIN-00101 Helsinki, Finland
Business France http://www.businessfrance.fr 77, Boulevard Saint-Jacques 75014 http://www.businessfrance.fr/
Paris, France contact/
UCCIFE: Chambres de http://www.ccifrance- 46 avenue de la Grande Armée, CS Tel: +33 01 4069 3760 Fax:
Commerce et international.org/ 50071, 75 858 Paris Cedex 17 , +33 01 4069 3783 Email:
d'Industrie Françaises France infos@uccife.org
à l'Etranger
Budapest Chamber of http://www.bkik.hu/en# Krisztina krt 99, 1016 Budapest, Tel: +36 (1) 488 2000 Fax:
Commerce and Hungary +36 (1) 488 2108 Email:
Industry (BCCI) ugyfelszolgalat@bkik.hu
Hungarian Foundation http://www.mva.hu/english.php Szépvölgyi út 135., Budapest, III. Tel: +36 1 883 0800 Fax: +36
for Enterprise 1277 Budapest 23, Pf: 4, Hungary 1 883 0841 Email:
Promotion info@mva.hu
Enterprise Ireland http://www.enterprise-

ireland.com/en/Export-Assistance/
Bord Bia (Irish Food www.bordbia.ie/
Board)
Italian Trade Agency http://www.ice.gov.it/home.htm Via Liszt 21, 00144 Roma, Italy Tel: +39 06 5992 9439 Email:
ice@pec.ice.it
Regione Emilia http://imprese.regione.emilia- Viale Aldo Moro 44, 40127 Bologna, Tel: +39 051 5276309 Email:
Romagne romagna.it/ Italy sportelloestero@regione.emilia
- romagna.it
Kaunas Chamber of http://chamber.lt/EN/Home/Services Kaunas Chamber of Commerce K. Tel: +370 37 229212 Email:
Commerce, Industry Donelaicio str. 8, 44213 Kaunas, chamber@chamber.lt
and Crafts Lithuania
Luxinnovation http://en.luxinnovation.lu/Services 7, rue Alcide de Gasperi L-1615 Tel: +352 43 6263 Ext.1 Fax:
Luxembourg +352 43 8120 Email:
info@luxinnovation.lu
Investment and http://www.liaa.gov.lv/en 2 Perses Street, Riga, LV-1442, Tel: +371 67039400 Fax:
Development Agency Latvia +371 67039401 Email:
of Latvia liaa@liaa.gov.lv
Latvian Guarantee http://www.lga.lv/index.php?id=1&L= Zigfrīda Annas Meierovica bulvāris Tel: +371 67216081 Fax:

Agency 1 14, Rīga, 1050, Latvia +371 67359374 Email:
lga@lga.lv
GRTU Malta Chamber http://www.grtu.org.mt/index.php/ab GRTU, Malta Chamber of SMEs Tel: +356 21232881 Contact
of SMEs out-grtu/about-grtu Exchange Buildings, Republic Form:
Street, Valletta, Malta http://www.grtu.org.mt/index.
php/ contact-us
Chamber of Commerce http://www.kvk.nl/english/internation De Ruyterkade 51013, Amsterdam, Tel: +31 20 531 40 00 Email:
Amsterdam al-trade/ The Netherlands info@amsterdam.kvk.nl
Netherlands http://english.rvo.nl/home/about- RVO.nl in The Hague (Centre Court) Tel: +31 88 602 50 00 Fax:
Enterprise Agency rvonl/what-is-rvonl Prinses Beatrixlaan 2 2595 AL The +31 88 602 90 23 Contact
(RVO) / Agentschap Hague, The Netherlands Form:
NL (AGNL) Postal address: P.O. Box http://english.rvo.nl/home/ab
93144 2509 AC The Hague, The out- rvonl/what-is-
Netherlands rvonl/contact-form
Polish Agency for http://en.parp.gov.pl/ Polska Agencja Rozwoju Tel: +22 432 80 80, 432 71
Enterprise Przedsiębiorczości ul. Paoska 25 Fax: +22 432 86 20 Email:
Development 81/83, 00-834 Warsaw, Poland biuro@parp.gov.pl
AICEP Portugal Global http://www.portugalglobal.pt/EN/Pag

es/Index.aspx
Innovationsbro nAB http://www.almi.se/English/ N/a Tel: +46 0771 55 85 00
Email: info.lanadm@almi.se
SARIO (Slovak http://www.sario.sk/en Slovak Investment and Trade Tel: +421 2 58 260 100, 101
Investment and Trade Development Agency, Trnavská Fax: +421 2 58 260 109
Development Agency); cesta 100 821 01 Bratislava, Email: sario@sario.sk
and Slovak Chamber Slovak Republic
of Commerce and
Industry
United Kingdom Trade https://www.gov.uk/government/org UKTI head office (General Tel: +44 020 7215
and Investment anisations/uk-trade-investment Enquiries) 1 Victoria Street London, 5000 Email:

(UKTI) SW1H 0ET, UK enquiries@ukti.gsi.gov.uk
7.3 EU and Vietnamese Chambers, Bodies and Associations
Table 14 Institutions
Institution Website Address Contact
EU Chamber of Commerce http://www.eurochamvn.org/ Hanoi Office. Tel: (84-4) 3 715 2228

in Vietnam (EUROCHAM) GF, Sofitel Plaza Hanoi, 1 Thanh Nien Email: info-hn@eurochamvn.org
Road, Ba Dinh District, Hanoi, Vietnam
Tel: (84-8) 3827 2715
Ho Chi Ming City Office. Email: info-
15F, The Landmark, Room 2B, 5B Ton hcm@eurochamvn.org
Duc Thang, District 1, HCMC
Belgium-Luxembourg http://www.beluxcham.com/ 15th floor, the Landmark, Tel: +848 38 224 029
Chamber of Commerce in 05B Ton Duc Thang, District 1, Ho Chi Email: info@beluxcham.com
Vietnam (BELUX Minh-City
Chamber)
CCI France-Vietnam http://www.ccifv.org/ CCIFV Ho Chi Minh. Landmark, Tel.: +84 (0) 8 3825 8625
15è étage, 5B Ton Duc Thang, D.1 Email: ccifv.hcm@ccifv.org
CCIFV Hanoi. Sofitel Plaza Hanoi, 1 Tel.: +84 (0) 4 3715 2229
Thanh Nien, Ba Dinh Email: ccifv.hcm@ccifv.org
Central and Eastern http://ceecvn.org/ Ho Chi Minh Office. The Landmark, Tel.: +84 (0) 8 3825 8513
European Chamber of 15th Floor Email: office@ceecvn.org
Commerce in Vietnam 5b Tôn Đức Thắng
(CEEC) Ho Chi Minh, District 1, Vietnam
Hanoi Office. CTSC Building, 2nd

Floor
1 Bà Triệu, Hoàn Kiếm Tel.: +84 (0) 4 3839 8958

Hanoi, Vietnam Email: office@ceecvn.org
Dutch business http://dbav.org.vn/ Ho Chi Ming Office: 15F The Tel.: +84(0)8 3822 4019
association Vietnam Landmark, 5B Ton Duc Thang, Dist 1 Email: info@dbav.org.vn
(DBA) Ho Chi Minh City, Vietnam
Email: hanoi@dbav.org.vn
Hanoi branch: GF, Sofitel Plaza Hanoi,
1 Thanh Nien Road, Ba Dinh District
Hanoi, Vietnam
EU-Vietnam business http://evbn.org/ 15th floor, The Landmark, Tel.: +84 (0)8 3823 9515
network 5B Ton Duc Thang, District 1, Email: info@evbn.org
Ho Chi Minh City, Vietnam
The German Business http://www.gba-vietnam.org/ Somerset Chancellor Court 5th Floor Tel.: +84 8 3823 9772
Association in Vietnam 21-23 Nguyen Thi Minh Khai Street Email: info@gba-vietnam.org
(GBA) District 1, Ho Chi Minh City,
Vietnam
Italian Chamber of http://www.icham.org/en HCMC Office: The Landmark, Tel.: +84 8 3822 4059 or +84 8
Commerce in Vietnam 15th floor, 5B Ton Duc Thang, 3822 4427
(ICHAM) District 1, Ho Chi Minh City Email: info@icham.org
Hanoi Office: Casa Italia, 18 Le
Phung Hieu, Hoan Kiem District, Tel.: +844 3824 5997
Hanoi. Email: officer@icham.org
Nordic Chamber of http://www.nordchamhn.org. 22nd Floor, Capital Tower Building, Tel: +84 43941 2893
Commerce in Vietnam vn/ 109 Tran Hung Dao Str., Hanoi Email:
(Nordcham) Secretariat@nordchamhn.org.vn
Vietnam EU Business http://www.euvietnam.com/e N/A Contact person: Mr. Nguyen Anh

Forum (managed by n Hieu
EUROCHAM in Vietnam) Tel: +84-4-3715 2228
Email: veubf@eurochamvn.org
Vietnam Trade & http://www.vietrade.gov.vn/ 20 Ly Thuong Kiet St., Ba Dinh Dist., Tel.: (84) (4) 39347628
Promotion Agency- en/ Ha Noi. Email: vietrade@vietrade.gov.vn
Ministry of Industry &
Trade
General Department of http://www.customs.gov.vn/ Block E3 - Duong Dinh Nghe street, Tel.: (+844) 39440833 (ext:
Vietnam Customs home.aspx?language=en-US Yen Hoa, Cau Giay, Hanoi 8623) Email:
tongcuchaiquan@customs.gov.vn
Vietnam Ministry of http://www.mofa.gov.vn/en 1 Ton That Dam Str., Hanoi. Tel: 845 8201, 845 9205
Foreign Affairs Email: Banbientap@mofa.gov.vn
Vietnam Ministry of http://www.mard.gov.vn/en/ B5 Block, No.2, Ngoc Ha Street-Ba Tel: 846 8160
Agriculture & Rural Pages/default.aspx Dinh District-Hanoi
Development trangtin@mard.gov.vn
7.4 Calendar of Trade Events and Exhibitions
Attending trade events and exhibitions can help promote your product in Vietnam as well as forge relationships with industry figures and
useful business contacts.
Table 15 Calendar of Events and Exhibitions
Event Focus Date Recurrence City Website Venue Organiser details

National Trade Fair &
Advertising JSC
Food products,
(VINEXAD)
drinks,
Address: 9 Dinh Le
ingredients, raw Saigon
St., Hanoi, Vietnam
Vietfood & materials, food 08-11 http://hcm.f Exhibition &
Ho Chi Tel: (84-4) 3825
Beverage- additives, diet August Yearly oodexvietna Convention
Minh City 5546 Ext: 436
Propack Ho food, organic, 2018 m.com/en Center
Mobile: +84 912 000
Chi Minh City machinery/equip (SECC)
406
ment and
Email:
technology.
vietfood@vinexad.co
m.vn
Animal Health,
Aquaculture &
Livestock Feed, UBM Malaysia
Aquaculture & A-8-1, Level 8,
VIETSTOCK Livestock Hampshire Place
2018 Expo & Supplies, Offcie, 157
Forum Chemicals & Saigon Hampshire, 1 Jalan
Organized Equipment, 17-19 http://www. Exhibition & Mayang Sari, 50450
Ho Chi
jointly with Climate Control October Yearly vietstock.org Convention Kuala Lumpur,
Minh City
VIETFEED Equipment, 2018 / Center Malasia
and Dairy (SECC) Teléfono:+60 3-
VIETMEAT Equipment, 2176 8788
Farm Supplies,
Feed Additives &
Animal
Nutrition
Food products, National Trade Fair &
Vietfood & drinks, 8-11 Hanoi Advertising JSC
http://hn.foo
Beverage- ingredients, raw November International (VINEXAD)
Yearly Hanoi dexvietnam.
Propack materials, food 2018 Center for Address: 9 Dinh Le
com/en/
Hanoi additives, diet Exhibition St., Hanoi, Vietnam

food, organic, Tel: (84-4) 3825
machinery/equip 5546 Ext: 436
ment and Mobile: +84 912 000
technology. 406
Email:
vietfood@vinexad.co
m.vn
VINEXAD
On the Address: No.9 Dinh
agricultural Le, Hoan Kiem, Ha
category: Noi
Agricultural Tel: (84-4) 3855
Hanoi
2018 products & food http://hcm.v 5546 / 3826 7515
11-14 April International
VIETNAM processing, Yearly Hanoi ietnamexpo. Email:
2018 Exhibition
EXPO Seafood, com.vn/en info@vinexad.com.v
Center (ICE)
seasoning n
instant food, Website:
Nutritious food, www.vinexad.com.v
Canned n
Allworld Exhibitions
12th Floor,
Westminster Tower
3 Albert
Saigon
Food and drinks, http://foodn Embankment
Food & Hotel Exhibition &
hospitality 24-26 April Ho Chi hotelvietnam London SE1 7SP UK
Vietnam Yearly Convention
equipment and 2019 Minh City .com/en/ho - United Kingdom
2019 Center
supplies. me/ Tel: +44 (0)20 7840
(SECC)
2100
Email:
exhibit@oesallworld.
com

Singapore Exhibition
Services Pte Ltd.
Food, 09-02 Pacific Tech
Saigon
beverages, http://foodn Centre
Food & Hotel Exhibition &
hotels, bakery, 24-27 April Ho Chi hotelvietnam 159303 Singapore,
Vietnam Biennially Convention
restaurants, 2017 Minh City .com/en/ho Singapore
2018 Center
catering and me/ Tel: +65 62336638
(SECC)
equipment. Email:
events@sesaallworld
.com
Coffee, Tea,
EXPORUM Vietnam
Bakery, Ice-
Rm 7A, 7th Fl., 145
cream, Raw Saigon
http://www. Dien Bien Phu St.,
Vietnam Material, Exhibition &
03-05 May Ho Chi cafeshow.co Dakao Wd., Dist.1,
2018 Café Machine & Yearly Convention
2018 Minh City m.vn/outline HCMC
Show Equipment, Center
/intro Tel: +848 3823
Chocolate, (SECC)
60634
Appetizer,
info@exporum.com
Dessert, etc.
Top Repute Co., Ltd.
Unit 2802, Shun Tak
Saigon Centre West Tower
FOODPACK Food packaging Website Exhibition & 168-200 Connaught
19-21 June Ho Chi
Vietnam machinery & Yearly under Convention Road
2018 Minh City
2018 materials construction Center Central Hong Kong
(SECC) Hong Kong. Email:
topreput@top-
repute.com
Fine food,
Saigon VIETRADE - Vietnam
ingredients,
Vietnam http://www.f Exhibition & Trade Promotion
fruits & 14-16 Nov Ho Chi
FOODEXPO Yearly oodexpo.vn/ Convention Agency
vegetables, 2018 Minh City
2018 Home Center 20 Ly Thuong Kiet
meat & poultry,
(SECC) Street
confectionery,

seafood, dairy, Hoan Kiem District
health food. Hanoi
Tel.: +84 4 3936
6287
Email:
foodexpo@vietrade.
gov.vn;
vietnamfoodexpo@g
mail.com
UBM Malaysia
A-8-1, Level 8,
Hampshire Place
Offcie, 157
Hampshire, 1 Jalan
Mayang Sari, 50450
http://www.f Saigon
Exclusively Kuala Lumpur,
iglobal.com/ Exhibition &
FI Vietnam dedicated to 16-18 May Ho Chi Malasia
Biennially vietnam/abo Convention
2018 food & beverage 2018 Minh City Teléfono:+60 3-
ut/about- Center
ingredients 2176 8788
the-event (SECC)
Website:
http://www.ubmmal
aysia.com/Home/tab
id/1963/language/en
-US/Default.aspx
ANNEX I: GI PRODUCTS REGISTERED IN VIETNAM
In 2015, Vietnam and the European Union concluded FTA negotiations. The FTA contains
comprehensive provisions on the mutual protection of GIs. Importantly, Vietnam has agreed to
register 169 GIs from the European Union countries. Below is the list of GIs that Vietnam shall
register once the FTA will be ratified by the European Union legislative organizations.
Product
{GI Designation Name Class Product
N°}*
Country of origin: Austria
Oils and animal

1 Steirisches Kürbiskernöl fats Pumpkin seed oil
2 Tiroler Speck Fresh, frozen and Bacon

processed meats
3 Inländerrum Spirit Spirit
4 Jägertee/Jagertee/Jagatee Spirit Spirit
Country of origin: Cyprus
5 Ζιβανία/Τζιβανία/Ζιβάνα/Zivania Spirit Spirit
6 Κουμανδαρία /Commandaria Wine Wine
Country of origin: Czech

Republic
9 České pivo Beer Beer
10 Českobudějovické pivo Beer Beer
11 Žatecký chmel Hops Hops
Country of origin: Germany
12 Bayerisches Bier Beer Beer
Confectionery
13 Lübecker Marzipan and baked Marzipan
products
14 Nürnberger Bratwürste ; Fresh, frozen and Sausage

Nürnberger Rostbratwürste processed meats
15 Münchener Bier Beer Beer
16 Schwarzwälder Schinken Fresh, frozen and Ham

processed meats
Country of origin: Germany, Austria, Belgium (German speaking Community)

{GI Designation Name Product Class Product

N°}*
17 Korn/Kornbrand Spirit Spirit
Country of origin: Germany
18 Franken Wine Wine
19 Mittelrhein Wine Wine
20 Mosel Wine Wine
21 Rheingau Wine Wine
22 Rheinhessen Wine Wine
Country of origin: Denmark
23 Danablu Cheese Cheese
Country of origin: Spain
Oils and animal

24 Antequera fats Olive oil
25 Azafrán de la Mancha Spices Saffron
Oils and animal

26 Baena fats Olive oil
Fresh and processed

27 Cítricos Valencianos ; Cítrics fruits Oranges, mandarins and
Valencians9 and nuts lemons
28 Jamón de Huelva Dry-cured meats Ham
29 Jamón de Teruel Dry-cured meats Ham
Confectionery
30 Jijona and baked Nougat
products
Oils and animal

31 Priego de Córdoba fats Olive oil
32 Queso Manchego Cheese Cheese
Oils and animal

33 Sierra de Segura fats Olive oil
Oils and animal

34 Sierra Mágina fats Olive oil
Confectionery
35 Turrón de Alicante and baked Nougat
products
9 Varietal names containing or consisting of ‘Valencia’ may continue to be used on similar product,
provided the
consumer is not misled on the nature of such term or the precise origin of product.

N°}*
36 Brandy de Jerez Spirit Spirit
37 Pacharán navarro Spirit Spirit
38 Alicante Wine Wine
39 Bierzo Wine Wine
40 Cataluña Wine Wine
41 Cava Wine Wine
42 Empordà Wine Wine
43 Jerez-Xérès-Sherry Wine Wine
44 Jumilla Wine Wine
45 La Mancha Wine Wine
46 Málaga Wine Wine
47 Manzanilla-Sanlúcar de Wine Wine

Barrameda
48 Navarra Wine Wine
49 Penedès Wine Wine
50 Priorat Wine Wine
51 Rías Baixas Wine Wine
52 Ribera del Duero Wine Wine
53 Rioja Wine Wine
54 Rueda Wine Wine

55 Somontano Wine Wine
56 Toro Wine Wine
57 Valdepeñas Wine Wine
58 Valencia Wine Wine
Country of origin: Finland

Product
{GI Designation Name Class Product
N°}*
59 Suomalainen Vodka/Finsk Spirit Spirit

Vodka/Vodka of
Finland
Country of origin: France
60 Brie10 de Meaux Cheese Cheese
61 Camembert11 de Normandie Cheese Cheese
Canard à foie gras du Sud- Processed meat product

62 Ouest Fresh, frozen and of
(Chalosse, Gascogne, Gers, processed meats duck
Landes, Périgord, Quercy)
63 Comté Cheese Cheese
64 Emmental12 de Savoie Cheese Cheese
Jambon de
65 Bayonne Dry-cured meats Ham
Fresh and processed

66 Pruneaux d'Agen ;Pruneaux fruits Prunes
d'Agen mi-cuits and nuts
Reblochon ; Reblochon de
67 Savoie Cheese Cheese
68 Roquefort Cheese Cheese
69 Armagnac Spirit Spirit
70 Calvados Spirit Spirit
Cognac ; Eau-de-vie de Cognac

71 ; Spirit Spirit
Eau-de-vie des Charentes
Alsace/Vin
72 d'Alsace Wine Wine
73 Anjou Wine Wine

74 Beaujolais Wine Wine
75 Bordeaux Wine Wine
76 Bourgogne Wine Wine
10
The protection of the term "brie" is not sought.
11
The protection of the term "camembert" is not sought.
12
The protection of the term "emmental" is not sought.
Designation
{GI Name Product Class Product
N°}*
77 Chablis Wine Wine
78 Champagne*** Wine Wine
79 Châteauneuf-du-Pape Wine Wine
80 Coteaux du Languedoc / Wine Wine

Languedoc
81 Côtes de Provence Wine Wine
Côtes du
82 Rhône Wine Wine
83 Côtes du Roussillon Wine Wine
84 Graves Wine Wine
85 Bergerac Wine Wine
86 Haut-Médoc Wine Wine
87 Margaux Wine Wine
88 Médoc Wine Wine
89 Pomerol Wine Wine
90 Pays d'Oc Wine Wine
91 Saint-Emilion Wine Wine
92 Sauternes Wine Wine
93 Touraine Wine Wine
94 Ventoux Wine Wine
95 Val de Loire Wine Wine

Country of origin: Greece
Καλαμάτας 13 Table and processed

96 Ελιά (transcription olives Table olive
into Latin alphabet: Elia
Kalamatas)
(transcription
97 Κασέρι into Latin Cheese Cheese
13
The varietal name 'Kalamata’ may continue to be used on similar product, provided that the
consumer is not misled on the nature of such term or the precise origin of product.
Designation
N°}*
alphabet: Kasseri)
98 Φέτα** (transcription into Latin Cheese Cheese

alphabet: Feta )
99 Καλαμάτα (transcription into Oils and animal fats Olive oil

Latin alphabet: Kalamata)
100 Μαστίχα Χίου (transcription into Natural gums and resins Natural gum and chewing
Latin alphabet: Masticha Chiou) gum
101 Σητεία Λασιθίου Κρήτης Oils and animal fats Olive oil
(transcription into Latin
alphabet:
Sitia Lasithiou Kritis)
Country of origin: Greece,

Cyprus
102 Ούζο (transcription into Latin Spirit Spirit

alphabet: Ouzo)
Country of origin: Greece
103 Νεμέα (transcription into Latin Wine Wine

Alphabet: Nemea)
104 Ρετσίνα Αττικής (transcription Wine Wine

into Latin alphabet: Retsina
Attikis)
105 Πελοποννησιακός (transcription Wine Wine

into Latin alphabet:
Peloponnese)
106 Σάμος (transcription into Latin Wine Wine

Alphabet: Samos)
Country of origin: Croatia
107 Dingač Wine Wine

Country of origin:
Hungary
108 Pálinka Spirit Spirit
109 Törkölypálinka Spirit Spirit
110 Tokaj/Tokaji Wine Wine
Country of origin: Ireland

Designation
N°}*
111 Irish Cream Spirit Spirit
112 Irish Whiskey/Uisce Beatha Spirit Spirit

Eireannach/Irish
Whisky
Country of origin: Italy
113 Aceto Balsamico di Modena Vinegar Vinegar
114 Asiago * Cheese Cheese
Bresaola della
115 Valtellina Fresh, frozen and Dried salted beef
processed meats
116 Fontina * Cheese Cheese
117 Gorgonzola * Cheese Cheese
118 Grana Padano Cheese Cheese
Fresh and processed

119 Kiwi Latina fruits Kiwi
and nuts
Fresh and processed

120 Mela Alto Adige ; Südtiroler fruits Apple
Apfel and nuts
121 Mortadella Bologna Fresh, frozen and Mortadella

processed meats
Mozzarella14 di Bufala
122 Campana Cheese Cheese
123 Parmigiano Reggiano15 Cheese Cheese
124 Pecorino16 Romano Cheese Cheese
125 Prosciutto di Parma Dry-cured meats Ham

126 Prosciutto di S. Daniele Dry-cured meats Ham
127 Prosciutto Toscano Dry-cured meats Ham
14
The protection of the term "mozzarella" is not sought.
15
The provisions of Article 6 shall in no way prejudice the right of any person to use, or to register
in Vietnam a trade mark containing or consisting of the term 'parmesan'. This does not apply in
respect of any use that would mislead the public as to the geographical origin of the good.
16
The protection of the term "pecorino" is not sought.

N°}*
128 Provolone17 Valpadana Cheese Cheese
129 Taleggio Cheese Cheese
130 Grappa Spirit Spirit
131 Acqui / Brachetto d'Acqui Wine Wine
132 Asti Wine Wine
133 Barbaresco Wine Wine
134 Bardolino Superiore Wine Wine
135 Barolo Wine Wine
136 Brunello di Montalcino Wine Wine
137 Chianti Wine Wine
Conegliano Valdobbiadene
138 - Wine Wine
Prosecco
139 Prosecco Wine Wine
Dolcetto
140 d'Alba Wine Wine
141 Franciacorta Wine Wine
142 Lambrusco di Sorbara Wine Wine
143 Lambrusco Grasparossadi Wine Wine

Castelvetro
144 Marsala Wine Wine
145 Montepulciano d’Abruzzo Wine Wine

146 Sicilia Wine Wine
147 Soave Wine Wine
148 Toscana/Toscano Wine Wine
149 Veneto Wine Wine
17
The protection of the term "provolone" is not sought.

N°}*
150 Vino Nobile di Montepulciano Wine Wine
Country of origin: Lithuania
151 Originali lietuviška degtinė Spirit Spirit
Country of origin: The

Netherlands
152 Gouda18 Holland Cheese Cheese
153 Genièvre/Jenever/Genever Spirit Spirit
Country of origin: Poland
154 Polish Cherry Spirit Spirit
155 Polska Wódka/Polish vodka Spirit Spirit
156 Wódka ziołowa z Niziny Spirit Spirit

Północnopodlaskiej
aromatyzowana ekstraktem z
trawy żubrowej / Herbal vodka
from the North Podlasie
Lowland
aromatised with an extract of
bison grass
Country of origin: Portugal
157 Pêra Rocha do Oeste Fruit Pear
158 Queijo S. Jorge Cheese Cheese
159 Alentejo Wine Wine
160 Dão Wine Wine
161 Douro Wine Wine
162 Madeira Wine Wine

163 Porto/Port/Oporto Wine Wine
164 Vinho Verde Wine Wine
Country of origin: Romania
18
The protection of the term "gouda" is not sought.

N°}*
165 Cotnari Wine Wine
166 Dealu Mare Wine Wine
167 Murfatlar Wine Wine
Country of origin: Sweden
168 Svensk Vodka/Swedish Vodka Spirit Spirit
Country of origin: Slovakia
169 Vinohradnícka oblasť Tokaj Wine Wine
Country of origin: United

Kingdom
170 Scottish Farmed Salmon Fish Salmon
171 Scotch Whisky Spirit Spirit

ANNEX II: DATABASE OF PROFESSIONAL BUYERS
Database of professionals with ranking of importance/power of influence
The Database of professional buyers reflects the contact information as of October 1, 2016.
Buyers422
Table 16 Major Retailers
Estimated
Retailer Name Sales
& Outlet Type Ownership (US$ mil) No. of Outlets Locations Purchasing Agent Type
SAIGON CO-OP Local company Not 63 - Mainly in Ho Chi Minh City (HCMC) - Mainly from
COOPMART/ operated under available, supermarkets, and has just importers/distributors
Supermarkets, co-operative law but likely 61 food stores, expanded to a and wholesalers.
Food Stores & exceeds 150 small size total of 38 cities
Convenience 800 convenience and provinces
- Direct imports of
Stores stores (total of including: Can
foods are still small
274 stores) Tho, Long Xuyen,
but growing.
Hanoi, Phan
Thiet, Gia Lai,
Ben Tre, Daklak, - Very strong in doing
Binh Duong, private labeled
Danang, etc. products.
- Plan: Annually,
Saigon Co-op
plans on opening
8-10 more stores.
(note: Saigon Co-
op is also
establishing two
hypermarkets in
2014)
Metro Cash & 100% Foreign Not 19 wholesale - HCMC, Hanoi, - Mainly from
Carry Invested available, stores Hai Phong, Can importers and
wholesale Company but likely Tho, Danang, distributors.
422
Source: Gain Report: Vietnam – USDA Foreign Agricultural Service no: VM3063/ 2013
Estimated
Retailer Name Sales
stores (Germany) exceeds Binh Duong, etc.
550
- Direct imports for
- Plan: Annually, fresh and frozen
MCC plans on products (perishable
opening 2-4 more food products).
stores.
- Very strong in doing
private labeled
products
BIG C / Local Joint Not 21 - HCMC, Dong - Mainly from
Hypermarkets Venture with available, hypermarkets, Nai, Hanoi, importers/distributors
and Casino Group of but likely 4 supermarkets, Haiphong, and wholesalers.
Supermarkets France exceeds 3 food stores Danang.
550 (total of 27
- Direct imports are
stores)
- Plan: Annually, still small but growing
Big C plans on
opening 4 more
- Very strong in doing
stores.
private labeled
products.
MAXIMARK An Phong Not 5 - HCMC, Nha - Mainly from
Supermarkets Private-Owned available, Trang, Can Tho, importers/distributors
and Company but likely etc. and wholesalers.
Department exceeds - Plan: one more
Stores 50 in Binh Duong
still small
FIVIMART Private-Owned Not 16 - Mainly in Hanoi - Mainly from
Company available, importers and
but likely distributors
exceeds
45
still small
CITIMART Private-Owned Not 12 - Mainly in HCMC - Mainly from
Supermarkets Company available supermarkets, and Hanoi, but importers and
and Convenient but likely 14 convenience also in some distributors
Stores exceeds stores (total of provinces
40 26 stores) including Kien
Giang, Binh
still small
Duong, Nha
Trang
Intimex Joint-Stock Not 14 Hanoi, Haiphong, - Mainly from
Supermarkets Company available Hai Duong, Nghe importers and
and but likely An, Danang distributors
Department exceeds
Stores 30
Estimated
Retailer Name Sales
Saigon Trading State-owned Not 3 supermarkets, - Mainly HCMC - Mainly from
Corporation Company available, 26 convenience importers and
SATRA but likely stores distributors
Supermarkets exceeds
and convenient 30
stores
HAPRO State-owned Not 10 -Hanoi and - Mainly from
supermarkets company available, supermarkets, Northern importers and
and convenient but likely 30 convenience provinces distributors
stores exceeds stores (total of
20 40 stores)
Select Private-Owned Not 7 supermarkets -Mainly in HCMC - Mainly from
Supermarkets Company available, importers and
but likely distributors
- Ba Ria Vung Tau
exceeds
4.5
Local Joint- NA 8 Shopping - HCMC, Hai - Mainly from
Venture with Centers Phong and Hanoi importers and
PARKSON
Parkson of (Department distributors.
Shopping
Malaysia Stores) (Note:
Center - Plan: Parkson
most of the
(Department plans on opening
supermarkets
Store) a total of 10
inside the
stores.
Department
Store are
operated by
Citimart)
GIANT Foreign NA 1 - HCMC - Mainly from
Supermaket Invested importers and
Company distributors
(Singapore)
Lotte Mart Foreign- NA 3 hypermarkets - HCMC, Danang, - Mainly from

Invested 1 supermarket Dong Nai importers and
Company distributors
(Korea) - Plan: Lotte

Mart plans on
opening 4-6
stores in 2014
(HCMC, Hanoi,
Can Tho, Vung
Tau).
An Phu State-owned NA 1 -HCMC -Mainly from importers
Supermarket Company and distributors
Tiep Thi Gia Private-owned NA 3 supermarkets - Mainly in HCMC -Mainly from importers
Dinh Foods company and distributors
Supermarket
CT Group Private-owned NA 1 - HCMC -Mainly from importers
S-Mart company and distributors
Supermarket
- Plan: CT group
plans on opening
a total of 20
stores
Vincom’s Private-owned NA 3 Shopping HCMC and Hanoi -Mainly from importers
Shopping company Centers and distributors
Centers (Department
(Department Stores)
Stores)
Ocean Mart Private-owned NA 4 supermarkets - Mainly in Hanoi -Mainly from importers
company and distributors
- Plan: Ocean
Mart plans on
having a total of
50-70
supermarkets by
2015
Hiway Super Private-owned NA 2 supermarkets - Hanoi -Mainly from importers
Centers company and distributors
Duty-Free Supermarkets NA 3 -Tay Ninh, Lao - Direct imports from
Supermarkets operated along Bao, An Giang overseas.
the border of
Laos and
Cambodia,
especially the
Moc Bai Duty-
Free Economic
Zone
Convenience Stores
Table 17 Convenience Stores
Retailer Sales
Name & Ownership ($Mil/year) No. of Outlets Locations Purchasing Agent Type
Market Type
Saigon Co- Local company Not available 61 food stores, - Mainly in - Mainly from
op operated under for food stores 150 small size HCMC importers/distributors and
co-operative law and small convenience wholesalers.
convenient stores (total of
stores 211 stores)

- Direct imports of foods
are still small but growing.
Vissan State-owned Not available, 125 - Mainly in -Mainly from

company but likely convenience HCMC importers/distributors and
exceeds 25 food stores (105); Hanoi wholesalers.
(10),
Danang (10)
are still small but growing
Trung Private-owned Not available Not available -Not -Mainly from
Nguyen company available importers/distributors and
Coffee
wholesalers.
Shop & Go Malaysian- Not available 80 + -Mainly in -Mainly from
invested HCMC importers/distributors and
company
wholesalers.
Circle K Alimentation Not available 50 + -Mainly in -Mainly from
Couche-Tard HCMC importers/distributors and
wholesalers.
Foodcosa / Joint stock Not available 50 -Mainly in -Mainly from
importers/distributors and
Foodcomart company HCMC wholesalers
B’s Mart Thailand- Not available 40+ -Mainly in -Mainly from
Company & Phu

wholesalers.
Thai Group
Hapro’s State-owned Not available 30+ -Mainly in Mainly from
convenient company Hanoi and importers/distributors and
stores Northern wholesalers
provinces
Citimart B&B Private-owned Not available 14+ -Mainly in - Mainly from
Dong Hung HCMC and importers/distributors and
Company Hanoi wholesalers.
are still small
Ministop a joint venture Not available 17 -Mainly in -Mainly from
between Aeon HCMC importers/distributors and
(Japan) and wholesalers.
Trung Nguyen
Company
Annam An Nam Group Not available 4 -Mainly in -Both from direct imports
Gourmet HCMC and and from local importers
Hanoi /distributors and
wholesalers.
Family Mart Japanese- Not available 4 -Mainly in -Mainly from
Company
wholesalers.
Veggy’s Private-owned Not available 3 -In HCMC -Direct imports
company and Hanoi
(Golden Garden)
Journalists
Table 18 Journalists
Name Position Contacts
The Saigon Times Daily
Mr. Tran Minh Hung Deputy Editor-in-Chief saigon.times@hcm.vnn.vn
Mr. Nguyen Van

Managing Editor saigon.times@hcm.vnn.vn
Thang
The Saigon Times Weekly
Huynh Cam Tung Managing Editor saigontimesweekly@saigonnet.vn
Mr. Doan Khac

Chief Managing Editor thoibao.ktsg@hcm.vnn.vn
Xuyen
Viet Nam News (The National English Language Daily)
Editor-in-Chief for
Trinh Thanh Thuy bizhub@vnsmail.com
Business
Vu Ngan Binh Deputy Editor-in Chief (84-4) 3993 8660
Nguyen Tien Le Deputy Editor-in Chief vnshcmc@vnsmail.com
Vietnam Investment Review
Le Throng Minh Editor-in Chief vironline@vir.com.vn
Bui Duc Hai Deputy Editor-in-Chief vironline@vir.com.vn

Thanh Nien News
Nguyen Quang
Editor-in Chief admin@thanhniennews.com
Thong
Vietnam National
Television VTV
Quang Minh Journalist/Director https://www.facebook.com/btvquangminh6294
Journalist/ Editor-in
Thuy Hang https://www.facebook.com/btvthuyhang/
Chief
Bloggers
Table 19 Bloggers
Blog Name/Blogger Blog Address
Stikyrice http://www.stickyrice.typepad.com/
Vietstreetfood / Huu Nguyen http://www.vietstreetfood.com/
Kokotaru http://kokotaru.com/
Blog Am Thuc http://www.blogamthuc.com/
MAV www.mav.vn
Milkyrich http://milkyrich.com/
Mon An Ngon http://imonanngon.blogspot.com/
Savoury Days / Trang Chu http://www.savourydays.com/blog/
Sức Khỏe www.blogsuckhoe.com
VIP Cooks
Didier Corlou
Chef Didier Corlou is one of the well-known Pho authorities that you will likely come across around
the web. Chef Corlou is the former executive chef of Hanoi's Sofitel Metropole Hotel. He served at
the hotel for more than ten years, during which he established his presence as a French chef with
an innate love for Vietnamese cuisine, especially the pho soup noodle. Currently, the 5-star Diamond
Awardee French chef runs his own business: the Verticale restaurant, also in Hanoi.
His webpage: http://verticale-hanoi.com/

Trinh Diem Vy
Trinh Diem Vy is one of Vietnam’s most recognised restauranteurs and chefs. Born and raised in the
UNESCO World Heritage town of Hoi An, Ms Vy is a third generation cook whose family recipes have
garnered recognition throughout the country. Truly impassioned by food, Ms Vy has also played an
important role in keeping traditional recipes alive. Her Hoi An restaurants, Mermaid, Cargo Club,
Morning Glory and The Market Restaurant and Cooking School, are famous both in Vietnam and
abroad.
Her webpage: http://msvy-tastevietnam.com/
Bobby Chinn
The New Zealand born, French-trained chef of Egyptian and Chinese heritage, Bobby Chin, brings
inspiration from his extensive travels and diverse background into the kitchen. Delivering a modern
global menu, Chinn chooses the best foods from California, through to Asia and the Middle East, in
order to create a truly eclectic dining experience. His flagship Restaurant Bobby Chinn has become
one of the most awarded and recognized restaurants in Vietnam.
His webpage: http://www.bobbychinn.com/

HOW TO OBTAIN EU PUBLICATIONS
Free publications:
• one copy:
via EU Bookshop (http://bookshop.europa.eu);
• more than one copy or posters/maps:

from the European Union’s representations (http://ec.europa.eu/represent_en.htm);
from the delegations in non-EU countries
(http://eeas.europa.eu/delegations/index_en.htm);
by contacting the Europe Direct service (http://europa.eu/europedirect/index_en.htm)
or calling 00 800 6 7 8 9 10 11 (freephone number from anywhere in the EU) (*).
(*) The information given is free, as are most calls (though some operators, phone boxes or hotels may
charge you).
Priced publications:
• via EU Bookshop (http://bookshop.europa.eu).

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The Food and Beverage Market

Entry Handbook: Vietnam

a practical guide to the market in Vietnam for European

Europe Direct is a service to help you find answers

Freephone number (*):

More information on the European Union is available on the Internet (http://europa.eu).

Luxembourg: Publications Office of the European Union, 2018

© European Union, CHAFEA, 2018

TABLE OF CONTENTS ............................................................................................. 4

3.3 Beer ................................................................................................... 61

Figure 1 Map of Vietnam ...................................................................................... 12

Table 1 Key Economic Figures ............................................................................... 13

I. THE FOOD AND BEVERAGE MARKET ENTRY HANDBOOK: VIETNAM

i. How to use this handbook

1. VIETNAM FACT SHEET

Figure 1 Map of Vietnam1

1 U.S. Department of State, Vietnam, available at: https://www.state.gov/p/eap/ci/vm/

1.1 Key economic figures “at a glance”

Table 1 Key Economic Figures

Socialist-oriented market economy

GDP growth % 6.7% in 2015

GDP % Agriculture, forestry and fishery sectors 15.06%

GDP per capita (EUR) 2012 2013 2014 2015 2016

Telephones, mobile phones, computers, electrical products,

Principal imports and Machinery, equipment, tools, computers, electrical

The World Bank, IMF, EUROSTAT.

In 2010, the Government of Vietnam released its Socio-Economic Development Strategy

Foreign investments are particularly encouraged by the Government of Vietnam. However,

http://www.worldbank.org/en/country/vietnam/overview , License: Creative Commons Attribution

Vietnam is expected to transform into a modern, industrialized economy with upper-middle

1.2 Food trade statistics, specifically showing opportunities and existing

1.3 General information on distribution and logistics infrastructure

Vietnam’s limited distribution infrastructure has been noted as a significant constraint to

November 2013, pp.2, available at

2. THE VIETNAMESE FOOD AND BEVERAGE MARKET

2.1 Market Size and Share

As Vietnamese consumers spend more as a portion of overall income compared to other

EU-Vietnam Bilateral Trade

1. Raw hides, skins and furskins (12%);

The EU-Vietnam Free Trade Agreement

• Frozen pork meat will be duty free after 7 years;

• Food preparations will be duty-free after 7 years;

Guide to EU-Vietnam Free Trade Agreement

2.2 Growth Drivers and Trends

Rising income levels

A youthful population and a rising middle class

Vietnam’s consumer market is still considered to be in the early stages of development.

An increase in the number of “working” women

Growing health consciousness pervades many food categories

November 2013, pp.3, available at

Shift from Traditional “Wet” Markets to Supermarkets and Shopping Malls

As Vietnamese consumers shift their preferences towards an international shopping

© Source: Euromonitor International, “Market Opportunity Report: Vietnam,” 2014

2.3 Market Access and Entry

Importantly, Vietnam is noted to be a market where “personal relationships are important”

3) Exporters ⇨ Local Agent ⇨

40 “Doing business in Vietnam.” UK Trade & Investment,

Figure 4 Illustration of Distribution Channels in Vietnam

November 2013, pp.3, available at