Creating and Modifying A Passenger Name Record (PNR) : Laboratory Exercise
Creating and Modifying A Passenger Name Record (PNR) : Laboratory Exercise
Creating and Modifying A Passenger Name Record (PNR) : Laboratory Exercise
Create and modify a passenger name record (PNR) using the Amadeus system.
Materials:
Internet connection
Amadeus Selling Platform
Pen
Basic Principles:
The passenger name record has five (5) mandatory elements name, segment, contact, received from, and
ticketing. These elements can be entered in any order in the system.
Procedures:
1. Log on to the Amadeus selling platform using your credentials.
2. Practice all transaction commands discussed in 06 Handout 1. Follow your instructor’s demonstration.
Call the attention of your instructor if you have any questions.
3. Use the system to respond to the following scenarios. Make sure to observe the system responses. Write
your responses in the space provided.
Remarks/Explanation
Scenario System Entry (To be filled out during the
checking of answers.)
>NM1 CHAN/DAVID MR Just do the step by step of
1. Enter the name
single family element.
element for Mr. David
RP/MNLPH2958/
Chan.
1.CHAN/DAVID MR
Enter items 2-4 in a single PNR.
NM2 KING/DES MR/LUCILLE MRS Type the NM and how many
RP/MNLPH2958/ person involve of the
2. Enter the name
1.KING/DES MR 2.KING/LUCILLE MRS transaction which is (2) two and
element for Mr. Des
*TRN* the surename the next one is
King and Mrs. Lucille
name and suffix and repeat the
King.
same method but without the
surename.
3. They have a child >NM1 KING/SUSIE MSTR(CHD/25MAY15) Type the single elment and put
named Susie King, who the gender of the child (MSTR)
was born on May 25, RP/MNLPH2958/ and then the status, birthdate
2015. Add the child to 1.CHAN/DAVID
the passenger name 2.KING/DES MR
record. 3.KING/LUCCILE MRS
4.KING/SUSIE MSTR(CHD/25MAY15)
4. Add also to the PNR, >NM1 WILLIAMS/JOAN First put the mothers
Mrs. Joan Williams, a MRS(INFWILLIAMS/IVOR/15AUG21) information in single family
friend of the couple, element and second put INF on
who is traveling with RP/MNLPH2958/ the name of infant to recognize
her three-month-old 1.CHAN/DAVID 2.KING/DES MR and lastly the birthdate.
son named Ivor 3.KING/LUCCILE MRS 4.KING/SUSIE
Williams. (Input the MSTR(CHD/25MAY15)
date three (3) months 5.WILLIAMS/JOAN
ago as Ivor’s birthday). MRS(INFWILLIAMS/IVOR/15AUG21)
6. Refer to the availability display above. RP/MNLPH2958/ The passenger book are
The seat the passenger wants to book 934 Y 15NOV 1 MNLHKG DK1 not available that’s why I
is not available. She wishes to be put 2035 2305 15NOV E 0 333 D put her/his on waitlist.t I
on the waitlist. SEE RTSVC use the procedure of
2 CX 659 Y 16NOV 2 HKGSIN Short Sell Entry and put