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Form A: Call Tree Form (To Be Completed by All Staff)

1. Boobalan from the IT Infra - Core department received a call tree test message and is completing Form A to document his responses. 2. He successfully contacted and received responses from 6 people between 9:21am - 9:30am using WhatsApp. 3. He failed to contact 1 person and will document the contact details and reason for the unsuccessful call in the next section.

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Boobalan Suppiah
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44 views

Form A: Call Tree Form (To Be Completed by All Staff)

1. Boobalan from the IT Infra - Core department received a call tree test message and is completing Form A to document his responses. 2. He successfully contacted and received responses from 6 people between 9:21am - 9:30am using WhatsApp. 3. He failed to contact 1 person and will document the contact details and reason for the unsuccessful call in the next section.

Uploaded by

Boobalan Suppiah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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CALL TREE TEST FORM A

FORM A: CALL TREE FORM


(to be completed by all staff)
Name : Boobalan Department : IT Infra - Core

Received Call/Message from (Name, Department) :

Call/Message Received (Hour : Minute) :

Message received on your own word

Received & Acknowledged.

Please complete this section for analysis purposes

The person that I have succesfully contacted and informed are:

Time of
Name Contact Number Used Time of Call Communication Mode (please circle)
Response

Whatapps
Tan Yat Hin 60 12-619 6626 9.21 am 9.24 am
Whatapps
Jang Say Leong 60 17-881 2077 9.21 am 9.22 am
Whatapps
Edmund Lee boon Heo 60 16-220 6967 9.21 am 9.26 am
Whatapps
Lloyd 60 10-210 6882 9.21 am 9.23 am
Whatapps
Khazali Salleh 60 19-481 7481 9.21 am 9.26 am
Whatapps
Yazid 60 12-301 2010 9.21 am 9.30 am

The Person that I failed to contact/non-responders are:

Number of
Name Contact Number Used Time of Call Attempts Reason of Unsuccesful Call/Message
CALL TREE TEST FORM A

- Core

ation Mode (please circle)

Messenger
Apps

Messenger
Apps

Messenger
Apps

Messenger
Apps

Messenger
Apps

Messenger
Apps

Messenger
Apps

Unsuccesful Call/Message
CALL TREE EXERCISE FORM B

FORM B: CALL TREE SUMMARY


(to be completed by the BCM Coordinator)
Department/Company :

Number of Participants :

Time of First Call Received : Time of Last Call Received :

Total Time Taken (??H ??M) : Total Failed/Non-Responders :

Total contact number different from Business Continuity Plan :

A. Gaps/Exceptions encountered during the Call Tree Test

1.

2.

3.

4.

5.

B. Action taken to rectify the Gaps

1.

2.

3.

4.

5.

Prepared by: Approved by:

Name: Name:
Designation Designation:
Date: Date:

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