Safe Food Handlers Course Notes
Safe Food Handlers Course Notes
Safe Food Handlers Course Notes
COURSE NOTES
Hank Blok,
Senior Public Health Inspector
KFL&A Public Health
41 Dundas Street West, Napanee, Ontario, K7R 1Z5
Telephone: (613) 354-3357 FAX: (613) 354-6267
E-mail: hblok@kflapublichealth.ca
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Province of Ontario
Every food establishment in Ontario must comply with Ontario requirements.
Health Protection and Promotion Act (HPPA) is a provincial enactment that gives authority (among
many other things) to formulate and impose Regulations to prevent health hazards and promote good health.
It requires Health Units to inspect food premises. The main food control legislation in the Province of
Ontario is Ontario Regulation 562 respecting Food Premises.
The Food Premises Regulation is provincial legislation (a law) that spells out the minimum requirements
related to construction, equipment, temperatures, food handling and personal hygiene required in every food
premise (restaurants, take-outs, food trucks, institutions, etc.) in Ontario.
The Food Industry may also put out guidelines for good manufacturing methods. These would provide an
outline of good food handling and production practices. The Canadian Restaurant and Foodservices
Association has published the Food Safety Code of Practice, an excellent resource book for food handlers.
Role of the Public Health Inspector as required by the HPPA is that they:
- must inspect food premises, and enforce the Food Premises Regulation.
- must provide education, consultation and inspection for the protection of operators and the public and
the prevention of foodborne illnesses.
- must also respond to food complaints and
- teach and apply the HACCP process, through education and audits that encourage establishments to
apply this tool so that they can ensure safe food production.
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Understanding Foodborne Illnesses
Definition of a foodborne illness (food poisoning)
Food poisoning is an illness that occurs when a person gets sick from eating a food or having a drink that
contains harmful micro-organisms or poisons. Symptoms may include stomach cramps, fever, headache,
nausea, vomiting or diarrhea.
Commonly used words: Definitions of words used throughout this presentation will include:
- micro-organism: invisible living cells.
- pathogen: harmful micro-organism that can cause disease in human beings.
- hazardous food: a food that is able to support the growth of pathogens and, in some cases, allow a
toxin production in the food.
- infective dose: the number of micro-organisms or amount of toxin needed to cause illness.
- clean: to remove oil, grease, dirt and debris, using soap or detergent.
- sanitize: to kill 999 out of 1000 pathogenic micro-organisms, using hot temperatures or chemicals.
What bacteria need to grow: To multiply rapidly, bacteria need an environment of adequate:
- temperature: at body temperature they multiply the fastest.
- protein: fish, meats, poultry and dairy products are ideal to support bacteria.
- water: as bacteria (like people) are 80% water, they need foods with high moisture content.
- pH: pH is a measurement of acid levels: bacteria want neutral (non acid/basic) conditions.
- oxygen: while most micro-organisms need oxygen, there are a few that want a non-air environment, as
in the case of botulism in canned goods.
- time: bacteria want time to multiply. Generally, large numbers are needed to cause illness.
How bacteria grow: Important facts about foodborne illness organisms are that they:
- multiply by dividing when their environmental conditions (as noted above) are ideal.
- at body temperature, they can double in numbers every 20 minutes.
- some can go into a SPORE state where they can stay alive but will not multiply. By forming a hard
shell around themselves, they can survive very adverse environmental conditions. Even boiling for
hours will not destroy them.
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Different food poisoning organisms pose varying RISK factors
- The infective dose of different organisms will vary. It may take 100 Salmonella germs to make
someone ill while it would need upwards of 250,000 Clostridium perfringens germs.
- Who is at higher risk for getting ill? Infants, the elderly, pregnant women and any person who is
immuno-compromised (those with AIDS, diabetes, cancer, transplant patients etc.).
High RISK foods (those foods that are more likely to cause foodborne illness) include those:
- high in protein, (meats, fish, dairy products and eggs, and milk),
- with available water content that micro-organisms can use for their moisture needs,
- that have a neutral pH,
- from countries where personal hygiene is poor and water used for irrigation is polluted, and
- those that require several steps or procedures in their preparation.
Micro-organisms causing most food poisonings include (but are not limited to) the following:
- Bacillus cereus, Campylobacter, Clostridium perfringens, Giardia lamblia, E.Coli 0157H7, Salmonella,
Staphylococcus and Streptococcus
The “Danger Zone” is that temperature zone ranging between 4ºC - 60ºC (40ºF - 140ºF).
- Do not allow hazardous foods to be left in the DANGER ZONE for more than 4 hours during preparation,
cooking, cooling or serving.
- If hazardous food is left in the DANGER ZONE for more than 4 hrs it must not be eaten, but discarded.
- Check the internal temperatures of foods in the service area as well as in the kitchen.
- Foods must be kept either hot, above 60ºC (140ºF) or cold, below 4ºC (40ºF) until they are served to the
customer.
- Use proper equipment for the storage and display of hot and cold foods.
Storage Temperatures
- Refrigeration temperatures must be kept between 0ºC and 4ºC (32ºF - 40ºF).
- Freezer units must be kept at minus 18ºC (0ºF) or colder.
- Note: refrigeration and freezer temperatures do not kill bacteria.
- Freezing will destroy parasites over a period of time.
- Fish to be eaten raw must be stored in a freezer,
at minus 20ºC (minus 4ºF) for 7 days or for 15 hours at minus 35ºC (-31ºF).
Temperature Notes
- Internal food temperatures of items in the refrigerator should be checked regularly to determine actual
food temperatures and cooling rates.
- Refrigeration temperatures of 0ºC to 4ºC (32ºF to 40ºF) should be checked in the warmest location of the
cooling unit, therefore thermometers should be kept close to the unit door.
- Internal temperatures of food items are more important than refrigeration air temperatures to determine
actual food safety.
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Defrost Food Safely
- Keep frozen foods below -18ºC (0ºF).
- Defrost hazardous foods safely in one of the following methods:
- in the refrigerator,
- under cold running water or
- in a micro-wave oven.
- Insure that the outside of the food is kept cool and out of the DANGER ZONE.
Cooking Temperatures
The Food Premises Regulation now requires the following cooking temperatures:
- 82ºC (180ºF) for whole poultry products with/without stuffing.
- 74ºC (165ºF) for poultry pieces (not whole) and for ground poultry.
- 74ºC (165ºF) for food mixtures containing poultry, egg, meat, fish or other hazardous food.
- 71ºC (160ºF) for pork and pork products and all parts of ground meat other than poultry.
- 70ºC (158ºF) for fish.
Serving temperatures for all hazardous foods including beef >60ºC (140ºF) or <4ºC (40ºF)
Cook foods thoroughly: use a probe thermometer to verify that adequate temperatures are
reached and record the temperatures of the finished food items before they are served!
Reheat Adequately
All foods to be reheated should be warmed to the original cooking temperatures (for at least 15 seconds)
within a 2-hour time period or less, with the only exception being whole poultry, that has been cooked and
cooled properly. In this case the poultry should be reheated to 74ºC (165ºF).
As a precaution, reheat all foods to 74ºC (165ºF) for 15 seconds, just to be extra safe.
Temperature Control
- Temperature control must be practiced from the delivery door to the table!
- Temperature Recording Charts should be used for recording temperatures of hot and cold holding
equipment and of food cooking temperatures.
Contamination
- Definition: the addition of micro-organisms (bacteria, parasites etc,), a chemical, or an allergen to a
food product.
Direct Contamination
- The addition of a chemical, micro-organism or allergen directly from a food worker, insect, dirty item,
from a spill or from a contaminated food product (ingredient) added to the food being prepared or
served.
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Indirect Contamination
- The addition of a chemical, micro-organism or allergen from a food worker or a contaminated food
product through utensils, dishes or other equipment onto or into the food being prepared or served.
Cross Contamination
- The addition of micro-organisms or an allergen from one food to another food.
- It may be by direct contamination methods or through the indirect route.
- Examples include dripping juices, contaminated utensils, or even through improper hygiene.
Because raw fruits and vegetables can be the source of contamination, they should be stored in refrigeration
temperatures below 4ºC (40ºF). They should be washed and refrigerated again before service. Raw meats
should always be stored on the bottom shelf of the refrigerator and ready-to-eat items on the top. And of
course, all foods should be kept covered to prevent contamination.
Personal Hygiene
The Food Premises Regulation makes a number of demands related to food service personnel:
- employees must not use tobacco products in food preparation areas. This is to avoid ash dropping into
food and to prevent the transfer of bacteria from the mouth to the fingers and then to food items.
- food preparation workers must wear headgear that confines the hair.
- clean outer garments and aprons must be worn and changed as necessary (when they get dirty).
- foods should not be handled by persons with diarrhea, coughing or sneezing.
Manual Dishwashing
- Before washing, sort, scrape and pre-rinse dishes.
- WASH in hot water at 38 - 43ºC (100 - 110ºF) and detergent.
- RINSE in clean hot water at 38 - 43ºC (100 - 110ºF).
- SANITIZE in hot water at 77ºC (170ºF) or in warm water with a sanitizing agent.
- In manual dishwashing, the only acceptable sanitizers include chlorine (bleach) at 100 ppm, quaternary
ammonia at 200 ppm and iodine at 25 ppm. After the sanitizing stage, all dishes must be air-dried.
After washing and sanitizing dishes and utensils, handle them only at non-food contact areas.
- Store the dishes and utensils properly to protect them from contamination.
Clean in place
- Large equipment (steam kettles) may be washed where they are bolted to the floor. They must be treated
in the same way manual utensils are (washed, rinsed and sanitized) but the sanitizing solution strength
should be doubled as follows: chlorine at 200 ppm, quaternary ammonia at 400 ppm and iodine at 50
ppm.
Housekeeping
Housekeeping should aim at reducing micro-organisms throughout the premises. The secondary benefit will
be the appeal of a clean and better smelling establishment. Recommendations for a good sanitation program
will include, but is not limited to the following recommendations:
- clean floors using damp mops at least once each day.
- keep walls, ceilings and light fixtures clean and in good repair.
- remove dirt from under equipment, from corners and hard-to-reach places.
- store all supplies at least 15 cm (6 inches) off the ground to allow for proper cleaning and help reduce
pest problems.
- keep equipment clean and in good repair.
- clean and disinfect all tables, counters and work surfaces often.
- mechanical ventilation hoods, filters and vent pipes to remove heat, steam and odours must be cleaned
often.
- wash and sanitize empty food bins, condiments and containers before refilling them.
Pest Control
- Eliminate all pest nesting areas by removing unused equipment and by keeping all areas clean.
- Watch for those hard to see or reach spots and use a flashlight to check under equipment.
- Keep pests out by screening doors and windows.
- Caulk and/or fill all holes to keep out insects and rodents.
- Check deliveries for insects or rodents.
- Eliminate food debris and water sources that could feed pests.
- Hire a licensed pest control company for a good pest control program.
- Protect poisonous baits from contamination and from getting wet.
- Clean up and properly dispose of any dead pests daily.
- Store garbage in pest proof containers and keep the storage areas clean.
- All poisons must be kept in well marked containers and OUT of the food storage, preparation or service
areas.
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HACCP
Traditionally Inspection Requirements looked at construction, maintenance, personnel, and food
handling by employees. Yet, old inspection methods failed to prevent food poisoning problems as many were
experienced regularly for many years. What did inspectors look at or for?
Construction
- No direct access from a kitchen to any sleeping quarters.
- Separate storage for wearing apparel.
- Tight, non-absorbent floor coverings.
- Walls and Ceilings readily cleanable.
- No toilet room opening into a kitchen.
- Adequate lighting and ventilation.
- Equipment of sound construction.
- Storage of all items 6 inches above the floor.
- Adequate number of washrooms and adequate refrigeration.
Maintenance
- Thorough cleaning of all equipment.
- Garbage removed at least twice a week.
- Garbage receptacles cleaned and sanitized.
- Animals prohibited from food prep areas.
- Premises cleaned regularly.
- Separate storage for toxic materials.
- Washing and sanitizing of dishes and utensils.
Personnel
- Do not use tobacco when handling foods.
- Wear clean outer garments.
- Wear head gear that confines the hair.
- Wash hands.
- No communicable diseases.
- Operator ensures regulation is followed.
Food Handling
- All foods must be from approved sources.
- Foods protected from contamination through proper containers and covers.
- Tongs, ladles and utensils used to avoid hand contact with foods.
- Food transported in proper containers.
- Milk served from original containers.
- Ice made from potable (safe) water.
- Proper food storage temperatures.
- No use of cracked or grade “C” eggs.
But the old inspection emphasis failed regularly as it looked more at the physical appearance of a food
premises and did not encourage best practice food preparation policies and record keeping. In the KFL&A
area, we experienced at least one large food poisoning episode each year between 1975 and 1993, and
sometimes two!
…And then, the HACCP System, originally developed for the space program, was promoted for use in food
preparation throughout the food industry! Foodborne illness outbreaks drastically declined.
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HA = Hazard Analysis:
Analyze a food item to determine any hazard that could lead to a foodborne illness.
CC = CRITICAL CONTROL:
Provide a control that is critical enough or adequate, to get rid of the hazard.
P = POINT:
Provide the critical control at the point or place where you can make the difference.
What is a CCP?
A Critical Control Point (CCP) is a point or place where a control or measure is used that is critical or good
enough to eliminate, prevent or minimize a possible hazard that could cause a foodborne illness.
The Hazard Analysis Critical Control Point (HACCP) System, is a SYSTEM that:
- looks at hazardous and high risk foods.
- identifies the greatest risk factors of the food, known to cause food poisoning.
- encourages changes in the food preparation methods that are necessary to reduce or eliminate the risk,
- monitors the overall food handling steps to ensure that the precautions planned/taken are actually
working, and
- keeps the records of the monitoring checks to allow future verification and proof.
HACCP, as a food safety program, starts at the back door and follows the food right to the customer
through receiving, storage, preparation, cooking or cooling, reheating, holding & service. Monitoring and
record keeping will ensure that all controls are put in place to prevent a possible foodborne illness.
In the traditional method of food premises inspections, a food poisoning episode happened fairly regularly,
resulting in a full investigation to find out what went wrong.
In the HACCP System: a full examination of the food preparation process (the hazard analysis) is conducted
to see what could go wrong. Then safeguards (critical controls) are put into the food handling process at
every point possible to eliminate or minimize the hazards and thereby, prevent the possible foodborne illness!
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Six steps of the HACCP System
1] Hazard Analysis
Review recipes and assess the risk of the food and its preparation. Helpful steps include:
- breaking down the recipe into delivery, storage, preparation, cooking, portioning, serving, cooling and
planning the use of left-overs to determine where a food poisoning hazard may exist.
- using a flow chart diagram or a HACCP recipe to show each step.
The Hazard Analysis Critical Control Point (HACCP) system will help you to:
- find problems with food handling.
- correct problems in food handling before food poisoning occurs.
- educate your staff in safe food handling methods.
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