Sauce & Spoon Project Plan

Sauce & Spoon Project Plan
Task
ject Plan
Notes Start Date Due Date Duration

PHASE ONE
Task Owner Status WEEK 1 WEEK 2 WEEK 3
M T W R F M T W R F M T
E PHASE TWO PHASE THREE
WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8
W R F M T W R F M T W R F M T W R F M T W R F M T W R
ASE THREE PHASE FOUR
WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12
F M T W R F M T W R F M T W R F M T W R F
Task Brainstorm
Not Start Date
Task Due Date
es
Milestone: Vendor & Tablet Orders

Research tablet models 1/8/2021 1/15/2021
Compare costs 1/15/2021 1/15/2021
Ensure operating system compatbility 1/15/2021 1/17/2021
Milestone: Menu and Coupon
Sign contract with menu tablet vendor 1/17/2021 1/18/2021
Finalize stylizations (once mock ups received) 1/22/2021 1/26/2021
Choose menu & mock ups 1/18/2021 1/19/2021
Milestone: Tablet Installation
Make sure tablets are delivered in two locations (north & downtown) 2/2/2021 2/2/2021
Schedule electrician 2/5/2021 2/5/2021
Upgrade POS system
Integrate tablets with POS software 2/5/2021 2/9/2021
Test tablet capabilities 2/6/2021 2/10/2021
Milestone: Security
Reseach restaurant tablet best practices 2/12/2021 2/15/2021
Enable GPS location services on each tablet 2/13/2021 2/13/2021
Create a procedure for securing tablets at the end of the night 2/15/2021 2/28/2021
Milestone: Training
Get staff buy-in 2/20/2021 2/22/2021
Create training plan 2/23/2021 2/23/2021
Pre-training meeting to introduce tablets and changes 2/24/2021 2/24/2021
Managers trained 2/25/2021 2/25/2021
Schedule waitstaff small group training 2/20/2021 2/25/2021
Complete Training 3/1/2021 3/1/2021
Confidence
Estimated Duration
Optimistic Most Likely Pessimistic Rating Known Dates
(Days)
(H/M/L)
9.4 7 10 11
10.3 7 10 14
1.5 1 1.5 2
1.5 0.5 1 3
10 7 9 14
0.26 0.1 0.2 0.5

0.36 0.2 0.4 0.5
Additional Resources
Title Link Date Added
Notes
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description
Company Profit
Employee's Satisfaction and Performance
Customer Satisfaction
Evaluation Questions Number of guest increased
Evaluation Indicators
increase in appetizer
wrong order due to humar error
faster table turnover rates
To what extent do tablets increase profit margin?
higher tip averages
To what extent do tablets improve the staff's work visible signs like test scores, attendance rates, or
performance? observed behavior
higher quality rating from customers.
To what extent do tablets improve Customer Waiting time improved
ordering service and waiting time? Customer can easily use digital menu
Criteria Met?
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Survey Questions
Quality Standards
Criteria/Description Evaluation Questions
To what extent do tablets increase profit

Company Profit margin?
To what extent do tablets improve the staff's

Employee's Satisfaction and Performance work performance?
To what extent do tablets improve Customer

Customer Satisfaction ordering service and waiting time?
Evaluation Indicators Survey Question
Number of guest increased
increase in appetizer
wrong order due to humar error
The accuracy of their food orders
How many customers increased per day
average profit per day
Orders which are in more demand

faster table turnover rates
higher tip averages
visible signs like test scores, attendance rates,
or observed behavior
Employee workload status
Employee average tip
Employee feasibility for digital menu
Employee interest
higher quality rating from customers.
Waiting time improved
Customer can easily use digital menu Whether the guests have visited Sauce & Spoon in the past
Whether guests used tablets during their visit, and what their
overall experience was like
Guest experience with the tablets, including functionality,

navigation, technical issues, etc.
The length of guest wait time, the time they spent at the tables,
and any other timelines that you might want to know about
Question Answer Options (depends on question type)
Question Type Option #1 Option #2 Option #3
Neither satisfied nor

Yes/No Very Satisfied Somewhat satisfied dissatisfied

True/False Very Satisfied Somewhat satisfied dissatisfied

Open-ended Very Satisfied Somewhat satisfied dissatisfied

Multiple choice Very Satisfied Somewhat satisfied dissatisfied


Scaled Very Satisfied Somewhat satisfied dissatisfied




True/False Very Satisfied Somewhat satisfied dissatisfied

ends on question type)
Option #4 Option #5
Somewhat dissatisfied Very dissatisfied


Sauce & Spoon Project Plan

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Sauce & Spoon Project Plan

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Sauce & Spoon Project Plan

Notes Start Date Due Date Duration

Milestone: Vendor & Tablet Orders

0.26 0.1 0.2 0.5

Employee's Satisfaction and Performance

To what extent do tablets increase profit

To what extent do tablets improve the staff's

To what extent do tablets improve Customer

How many customers increased per day

average profit per day

Orders which are in more demand

Employee average tip

Employee feasibility for digital menu

Guest experience with the tablets, including functionality,

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Neither satisfied nor

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

Somewhat dissatisfied Very dissatisfied

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