Activity Template - Project Charter
Activity Template - Project Charter
Activity Template - Project Charter
Project Summary
The project will develop and implement a new tablet menu disposed of Sauce &
Spoon. North and Downtown restaurant supporting the business growth and
improving the service quality and customer digital experience.
Project Goals
Deliverables
● Project Charter.
● Application/software layout and resources.
● Application/software design and information (menu).
● Add-on for appetizers/cocktails and coupons feature.
● Application/software Third-party integration.
● Equipment delivery and installation.
● Staff training.
Scope and Exclusion
In-Scope:
● Training materials
● Hardware and software implementation across locations
● Maintenance up to the end of the year (EOY)
● Website and menu design update
Out-of-Scope:
● Companies policy adjustment
Benefits:
● Increase the company profit.
● Reduce the company expenses with staff and turnover.
● Reduce the company expenses with food waste.
● Improve the customer experience.
Costs:
● Training material fees: $10,000
● Hardware and Software implementation across locations: $30,000
● Maintenance (IT fees through EOY): $5,000
Appendix:
● A new goal may be added after Carter (Executive Chef) provides specific
metrics for measuring the improvement of the satisfaction of the kitchen staff