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Table of Contents
Page
Sarrica's Market
The deli will serve sandwiches, salads, specialty drinks, and picnic lunches. Gift items will
complement the international theme of the store and include a limited selection of kitchen
wares, cookbooks, picnic items, and original hand-sewn items and jewelry. Gift baskets will also
be available in the store and over the internet. All the recipes used in the deli will highlight the
grocery items sold in the market.
The gourmet and specialty foods market is booming across the country. Consumers are looking
for quality food coupled with a quality shopping experience. Many large cities have have entire
sections dedicated to ethnic foods and culture. As rural America moves away from agriculture
and natural resources, and towards tourism as its main economy source, more and more people
are flocking to areas such as Moab. These new populations are starved for the fine ingredients
they were able to purchase in big cities and are looking for a rural solution to this problem.
Moab's residents and many visitors have expressed the desire for a local gourmet food store.
By making alliances with local farmers and restaurants, as well as international distributors,
Sarrica's Market will give customers a combination of "shopping local" and wide gourmet
selection previously unavailable in this highly visited rural area. For residents, Sarrica's offers a
more convenient and appealing option than ordering online or lugging fancy groceries back
from infrequent trips to the nearest cities (several hours away), especially in winter.
Sarrica's projects net profits increasing over the first three years. The increasing profitability is
partly based on expectations that wide seasonal differences in sales levels in the first year will
moderate as we strengthen our local clientele base. These forecasts are based on the recent
performance of similar cross-market upscale stores in Moab, and general trends in the gourmet
food stores industry.
To achieve our objectives, the owners of Sarrica's Market are contributing $24,000 and seeking
a $100,000 small business loan. These loans will be used for start-up costs and will be paid
back from the cash flow of the business within five years.
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Sarrica's Market
Chart: Highlights
Highlights
$500,000
$450,000
$400,000
$350,000
Sales
$300,000
Gross Margin
$250,000
$150,000
$100,000
$50,000
$0
Year 1 Year 2 Year 3
1.1 Mission
The mission of Sarrica's Market is to provide Moab, Utah's residents and visitors with an upscale
grocery store, gift shop, and delicatessen specializing in a combination of quality, authentic,
hard to find, grocery items from around the world.
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Sarrica's Market
Reputation: Every customer visiting our store will want to return and will recommend us to
their friends and family. Word of mouth marketing will be a powerful ally for our business.
Superior Customer Service: Knowledgeable, friendly service will be of the utmost
importance.
Location: Provide an easily accessible location for customer convenience, including walk-by
and drive-by traffic.
Product/Environment: Offer a variety of high quality foods with domestic and international
themes, sold at a fair price in a clean, authentic, comfortable environment.
Convenience: Our customers will know that they can get what they need at our market for a
fair price. This will reduce their need to travel to get desired items or order them online.
Sarrica's Market is a new business located in downtown Moab, Utah on Main Street. The store is
an upscale international grocery and delicatessen, with a distinct menu that includes authentic,
hard-to-find ingredients from around the country and the world. The facility will include
a sixteen person capacity eating area, deli/kitchen with counter & check out area, grocery/gift
area, and a unisex public restroom.
The mission of Sarrica's Market is to provide Moab, Utah's residents and visitors with an upscale
grocery store, gift shop, and delicatessen specializing in a combination of quality, authentic,
hard-to-find grocery items from around the world. Our store motto is, "eat and enjoy," and our
decor depicts the warm feel of an old world outdoor market.
The deli will serve sandwiches, salads, speciality drinks, and picnic lunches. Gift items will
complement the international theme of the store and include a limited selection of kitchen
wares, cookbooks, picnic items, and original sewn items and jewelry. Gift baskets will also be
available in the store and over the internet. All the recipes used in the deli will highlight the
grocery items sold in the market.
Start-up costs and initial financing are shown in the following table. The founders are seeking a
small business loan in the amount of $100,000 to supplement owner investment in
covering these costs. The estimated start-up costs may be lower than projected here if the
owners are able to purchase used equipment and do the renovation labor themselves.
We plan on a three month start-up period. Expenses are broken down as follows:
Insurance @$300/month
Rent @$2,500/month
Initial Loan Repayment @$1,000/month
Utilities @ $1,000/month
Salaries: 2 managers @$2,000/month each
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Sarrica's Market
Long-term Assets:
Refrigeration Units
Display Cabinets
Kitchen Equipment
Short-term Assets:
Table: Start-up
Start-up
Requirements
Start-up Expenses
Legal $500
Books/Accounting $600
Marketing/Website $5,000
Licenses/Permits $1,000
Delivery/Transportation $1,500
Insurance $900
Rent $7,500
Loan Payment $3,000
Utilities $3,000
Deposits $500
Expensed Equipment $5,000
Building Renovatons $20,000
Salaries $12,000
Payroll Taxes $1,800
Other $1,000
Total Start-up Expenses $63,300
Start-up Assets
Cash Required $15,700
Start-up Inventory $20,000
Other Current Assets $5,000
Long-term Assets $20,000
Total Assets $60,700
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Sarrica's Market
Assets
Non-cash Assets from Start-up $45,000
Cash Requirements from Start-up $15,700
Additional Cash Raised $0
Cash Balance on Starting Date $15,700
Total Assets $60,700
Liabilities
Current Borrowing $0
Long-term Liabilities $100,000
Accounts Payable (Outstanding Bills) $0
Other Current Liabilities (interest-free) $0
Total Liabilities $100,000
Capital
Planned Investment
Andy and Cathy $12,000
Rosie and Kenny $12,000
Other $0
Additional Investment Requirement $0
Total Planned Investment $24,000
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Sarrica's Market
Chart: Start-up
Start-up
$100,000
$90,000
$80,000
$70,000
$60,000
$50,000
$40,000
$30,000
$20,000
$10,000
$0
Expenses Assets Investment Loans
Sarrica's Market is a Limited Liability Company owned and operated by the founders Andy
Boone, Cathy O'Connor, Rosie O'Connor, and Kenny VanStone. It will be registered with the
country as Sarrica's Market.
Groceries
We will offer high quality groceries from Italy, the Mediterranean, Mexico, Asia, Europe,
Australia, and the United States (Wisconsin, the Southwest, and locally). Groceries will include
items that represent the best known and desired foods from these areas. Items will include but
will not be limited to: sauces, oils, spices, spreads, peppers, cheese, meats, pasta, rice, canned
goods, drinks, chocolates, and hard-to-find desserts and candies. A selection of frozen meals
(made in the store)will be available for home cooking, and will include items such as homemade
Italian meatballs & sausage, pizza, and "holiday" tamales.
Gifts
Gift items will complement the international theme of the store and include a limited selection
of kitchen wares, cookbooks, picnic items, and original sewn items and jewelry. Gift baskets will
also be available in the store and over the internet.
Delicatessen
Sarrica's Market will offer unique cuisine with an international flair. The deli will offer a
limited menu for breakfast, lunch, and dinner. The rotating menu will feature sandwiches,
soups, salads, drinks, and desserts. All menu items will be prepared fresh each morning and
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Sarrica's Market
displayed for easy pick-up. We will offer picnic lunches and frozen meals as well as cheese,
meats, and ethnic deli salads by the pound.
The breakfast menu will include items such as quiche, scones, and biscotti, and the
lunch/dinner menu will consist of sandwiches, salads, homemade breads, frozen meals, and
daily specials.
We will serve high quality coffee, tea, juice, and soda from around the world through out the
day.
Picnic lunches will be made available to visitors, specially packed to be carried into the
numerous national parks and outdoor venues surrounding Moab. We will also make this service
available to the many outdoor guiding services in Moab. These businesses include climbing,
hiking, mountain biking, river rafting, and jeep touring companies.
According to the Utah State Tax Commission, taxable sales in Grand County for "Food
Stores/Eating & Drinking Establishments" was $47.9 million in 2002. We believe we can gain a
portion of the current market share and capture a new market that has been largely ignored in
rural America.
Moab is not a typical rural community, in that it has a tremendous number of domestic and
international travelers vacationing throughout the year: 787,578 visitors to Arches National
Park in 2003 alone. Moab's recreational activities, pleasant climate, and natural and cultural
treasures attract people from all over the United States and world to populate its
boundaries. The population in Moab in 2000 was 4,779 and of those residents, 47.5 % were
born in Utah, 48.7% were born in another state, and 3.8% were foreign born, or not U.S.
citizens. The diverse make-up of this community and its rural location make Moab prime for this
type of market and deli. Sarrica's Market will provide this rural, isolated community and popular
travel destination with a grocery that supplies its customers with cuisine other than what is
offered by its established competitors.
The competition facing Sarrica's Market includes all the grocery stores, coffee shops, and some
of the eating establishments in the Moab area. Moab has two chain grocery stores (Citi Market
and Moab Grocery) that carry many healthy food choices and some ethnic choices, but do not
have an expanded ethnic food selection. The Moonflower Market Co-op carries health food but
does not have an expanded ethnic food selection either. The Meat Shop carries local meats and
some cheese, but does not carry international varieties of meats and cheese.
Restaurant/Coffee Shop competitors consist of Arches Book Company, Banditos Grill, Bob &
Shelly's Moab Deli, Breakfast at Tiffany's, Buck's Grillhouse, Center Cafe, Desert Bistro,
Eklecticafe, Isabella's Pizzeria, Knave of Hearts Bakery, La Hacienda, Miguel's Baja Grill, Moab
Brewery, Mondo Cafe, Paco's, Pasta Jay's, Poplar Place Pub & Eatery, Red Rock Bakery & Cafe,
Red Cliffs Lodge, Rio Colorado, River Grill, Slickrock Cafe, Sunset Grill, Szechwan Restaurant,
and Zax Wood Fired Pizza.
Moab has an abundance of convenience stores (Dave's Corner Market, Jimbo's Country Market,
and numerous gas stations containing convenience marts) as well as many established fast
food chain restaurants (Burger King, Denny's, Hoagie Yogi, McDonalds, Pizza Hut, Subway,
Teriyaki Stix, and Wendy's).
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Sarrica's Market
We consider the majority of the above establishments to be indirect competition, due to the
vast differences between us in quality of product and combination of services. Our direct
competitors are Arches Book Company, Bob & Shelly's Moab Deli, Center Cafe, Citi Market,
Eklecticafe, Knave of Hearts Bakery, the Meat Shop, Moab Grocery, Moonflower Market Coop,
Mondo Cafe, Paco's, and Red Rock Bakery & Cafe. Each one of these competitors has a
component similar to what Sarrica's Market is proposing, but does not offer
the same combination of services with international amenities.
We believe our mix of gourmet products and high-quality services, combined with our pleasant
atmosphere, will help us compete with the existing small businesses. As for the larger grocery
store chains, we will compete by providing a more intimate and educational shopping
experience with quality products they do not carry.
Sarrica's Market will introduce new menu items as time and profitability permit. We will also
monitor where our profits are coming from and enhance those areas of the store quarterly.
Breakfast:
Quiche - Made with fresh ingredients and cheese featured in the market
Fresh Bread - Crusty Italian, wheat, and pumpernickel
Scones/Muffins/Biscotti - International recipes
Coffee, Tea, and Juice - From around the world
Lunch/Dinner:
Roast Beef - With sharp provolone cheese, red onion, lettuce, & tomato on dark rye bread
Corned Beef/Pastrami - With Wisconsin swiss cheese, red onion, shredded red cabbage
and Russian dressing on rye bread
Turkey - With sharp Wisconsin cheddar cheese, lettuce & tomato on French bread
Smoked Turkey - With Havarti cheese, avocado, sprouts, cucumber, lettuce & tomato on
multi grain bread
The Boonero - Daily Special
The Day After Thanksgiving - Turkey, herb stuffing, lettuce & cranberries on a potato bread
roll
The O'Connor - Turkey, Genoa salami, bacon, sharp Wisconsin cheddar cheese, lettuce &
tomato on Italian bread
The BLT - Bacon, sharp provolone cheese, lettuce & tomato on Italian bread
Veggie Deluxe - Avocado, cucumber, sprouts, lettuce, tomato, red
onion & sharp Wisconsin cheddar cheese served on multi grain bread
Italian Veggie Deluxe - Marinated Italian vegetables, artichoke hearts, olives, red onion, &
fresh mozzarella cheese on Italian bread
Tomato with Fresh Mozzarella & Basil - On focaccia bread
Grandma Sarrica's Market Pizza - Made fresh and sold by the slice
Bruschetta - Topped with ripe tomatoes, fresh basil, olives, & grated Italian cheese)
Fresh Gazpacho - Ripe tomatoes, sweet white onions, jicama, cilantro, fresh jalapenos, and
lime juice chopped and mixed for a truly refreshing taste.
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Sarrica's Market
Eggplant Chickpea Pesto - A delicious combination of baba ganoush and hummus served
with pita wedges
Seven Layer Bean Dip - Refried black beans, tomatoes, corn, onion, mixed fresh, cilantro,
and authentic mexican cheese. Served with sour cream, your choice of hot sauce, and corn
chips for dipping
Organic Soups - Made fresh
Chili - Homemade using only the best ingredients
Chips - A wide variety of speciality flavors
* Giardiniera is always available as a side dish to add a little spice to your sandwich.
Salads:
Caesar Salad - Homemade dressing with bacon, croutons, and imported parmesan cheese.
Greek Salad - Light airy and zesty Rotelo pasta tossed with tomatoes, spinach, cucumbers,
red onion, feta cheese, and Greek olives.
Italian Salad - Ripe tomatoes, cucumbers, fresh basil, and balsamic vinegar mixed to
perfection.
Tomato, Basil, & Fresh Mozzarella Salad - Tossed in a light olive oil and balsamic vinegar
dressing.
Fresh Herb Salad - Spring greens mixed with dill, cilantro, basil and Italian parsley for a
delightfully fresh taste.
Pasta Salad of the Day - Always fresh and tasty.
Drinks/Ice:
Frozen Dinners:
Sarrica's Market will carry a variety of hard to find frozen food items. Many of our frozen meals
will be prepared at Sarrica's Market and follow recipes that highlight items we sell in the
grocery and deli.
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Sarrica's Market
People who live and work in Moab, who are looking for quality ingredients needed to
prepare their favorite international cuisine.
Surrounding businesses looking for a tasty meal for their customers and staff.
International and domestic travelers visiting Moab.
Families looking for quality, affordable, home cooked meals to take home and prepare for
their families with ease.
People looking for a comfortable environment in which to enjoy a cup of coffee, read a book,
or just shop.
People looking for high quality, unique gifts and kitchen supplies.
Each market segment consists of people who either live, work, or vacation in the Moab, Utah
area. Each market will be seeking an establishment that will meet their desire for authentic,
healthy food, quality service, and a pleasant atmosphere.
The total potential market in units is shown in the following table and chart.
There are approximately 175 business in Moab that could potentially be our customers. We
used 20% as a starting point with 10% growth per year.
There are 8,485 residents in Moab, according to the 2000 U.S. Census, with 3% projected
growth over the next ten years.
Visitors were estimated using Arches National Park visitation report. From 1999-2003, an
average of 787,578 people visited the park annually. We did not include projected growth,
because we used an average number, and believe that visitation will remain similar over the
next five years.
Even though the visitor population appears to be the largest the market segment, it is possible
that much of our sales could come from local businesses, due to the fact that these companies
make purchases for the visitors using their services. The local population is extremely
important, because they can carry us through the four low visitation months, and will determine
whether we become an established community destination.
Market Analysis
Year 1 Year 2 Year 3 Year 4 Year 5
Potential Customers Growth CAGR
Local Businesses 10% 35 39 43 47 52 10.40%
Residents 3% 8,485 8,740 9,002 9,272 9,550 3.00%
Visitors 0% 787,578 787,578 787,578 787,578 787,578 0.00%
Total 0.03% 796,098 796,357 796,623 796,897 797,180 0.03%
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Sarrica's Market
Local Businesses
Residents
Visitors
The last ten years have seen an increase in American's explorations of foreign and gourmet
foods. Whether this can be attributed to celebrity chefs, travel to foreign countries, new health
diets, or the increasing accessibility of once-obscure ingredients, it seems that gourmet and
adventurous palates are here to stay.
The proliferation of visitors has forced this once-isolated community to learn about and offer a
greater variety of foods and experiences than they would have sought out on their own, and
many residents are now just as sophisticated in their food tastes as our tourists. In Moab,
residents often use travel to larger cities as occasions to stock up on luxury and gourmet items
not available locally. However, they prefer to shop locally whenever possible, and would
welcome a store that offers this combination.
Our marketing programs towards different target market segments will utilize different
publications and media, but all will emphasize our good value, high quality, unique and varied
selections, and great service.
Moab and Southeastern Utah are in need of a quality international market that sells items that
are currently only available in large cities or over the internet. Many residents tell stories
of traveling to large cities with empty luggage so that they can fill their suitcase with speciality
food they can not find in Moab. The residents of Moab are dedicated to protecting its "small
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Sarrica's Market
town" feel and make a point to shop locally whenever possible. The residents of Moab and its
surrounding communities would be thrilled to be able to shop for the food they want at home.
Moab, Utah is a rural community. The closest city is Grand Junction, Colorado, located 80 miles
away, with a population of 42,000. Salt Lake City, Denver, Albuquerque and Las Vegas are the
closest big cities, all located 250-600 miles away. Moab is fortunate to be a popular domestic
and international travel destination because of its proximity to national parks, ancient cultural
sites, unique red rock landscapes, and world class recreational opportunities.
Local and visiting customers desire high quality, healthy food that will appeal to their
aesthetics. In addition, they desire a pleasant shopping and dining experience that allows them
to learn about and purchase the grocery items they want in a comfortable, friendly, hassle-free
environment. Customers will also enjoy the delicious home cooked take-home meals available
to them when they do not have time to prepare quality meals at home.
We believe there is a market for our products and services in Moab and that the market has
potential for growth. Grand County's population in the year 2000 was 8,485 and is expected to
grow at a rate of 3% over the next ten years. Moab is dedicated to remaining a travel
destination "hot spot" without loosing its "small town" feel. Because of its unique appeal it is
likely to attract many vacationers for years to come. Our business will grow as customers
become familiar with our products and services.
U.S. Retail Sales of Gourmet Foods & Beverages 1998-2007 (in millions of dollars)
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Sarrica's Market
Year Sales (in millions of dollars) Compound Annual Growth Rate (CAGR)
1998 $22,134 7.9%
1999 $23,887 8.3%
2000 $25,858 8.1%
2001 $27,948 8.2%
2002 $30,235 8.0%
2003 $32,688 8.1%
Share of the U.S. Retail sales of Gourmet Foods & Beverages by Outlet 2002
Americans are developing a bigger appetite for more upscale foods. There are reasons behind
this, starting with higher discretionary incomes, better educations, more frequent travel, more
fine dining, endless celebrity chefs on TV, and more exposure to ethnic foods. As a
consequence, average American families--not just the affluent ones-- are becoming increasingly
adventurous in their diets.
According to Simmons, ethnic/foreign foods are definitely popular among Americans. More than
41% of those surveyed agree that they "enjoy eating authentic foreign foods" and over 20%
say they enjoy eating them "a lot". By comparison, 18% of consumers agree with the
statement that they "try to eat gourmet food whenever I can" and less than 6% agree a lot. A
bit further down the list is "prefer food presented as an art form," with just 15% agreeing and
less than 5% agreeing a lot.
There has long been a synergy between the natural foods industry and the gourmet foods
industry. From the early days of the health food movement and the organic food movement,
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Sarrica's Market
Baby Boomers have been in the forefront of demanding healthy foods. Now, with the aging of
the Baby Boomer generation, says John Roberts, president of the NASFT, "health concerns will
make products that carry the words 'natural,' 'organic,' 'healthy,' and 'fresh' more saleable."
Marketers are also appealing to consumers' social consciences by offering products that are
good for the environment and the workers who produce them, such as sustainable, shade-
grown, and fair-trade coffees.
More and more health and natural foods stores are carrying upscale, gourmet food items that
meet their quality standards. For example, large natural food chains such as Whole Foods
Market feature a wide assortment of upscale products ranging from organic produce, fresh
baked goods, and cheeses produced from hormone-free milk, to a huge variety of packaged dry
groceries. Their broad product mix and focus on high-quality foods draw consumers seeking
gourmet foods as well as traditional health foods.
Sarrica's Market realizes that there is a growing demand for speciality food items and a
significant percentage of visitors and locals demanding naturally grown, organic specialty
foods. We plan to pay attention to these trends and provide our customers with these
products.
We are part of the retail grocery and prepared food industry, as well as the small-scale deli
industry. In particular, our portion of the industry is "gourmet food stores." This encompasses a
wide range of specialty import shops, high-end delicatessans and cafes, and natural foods
stores.
Gourmet food stores typically have relations with a number of far-flung distributors around the
world, and access to direct sellers for major foreign brands. Large gourmet chains, like Bread
and Circus, can benefit from economies of scale and obtaining more hard-to-find items in bulk.
Smaller, owner-operated stores such as ours pay higher prices and have less space to store
overstock or seasonal items.
Our success will depend on knowing our clientele, and what they want. Our challenges are to
keep enough popular items in stock for repeat customers, while introducing new and seasonal
items and specials frequently enough to keep buyers intrigued.
Many gourmet food stores offer meals or individual dishes prepared in the store. In addition to
our frozen pre-made selections, Sarrica's Market will have a deli, open for breakfast, lunch and
dinner, and an in-store seating area. This part of our business competes with local
restaurants and grocery stores. Our deli must offer foods that are familiar enough not to
intimidate customers, but interesting, with new combinations or unique ingredients, to provide
them with a sense of adventure and indulgence. The deli and the store offerings should
complement each other.
In the gourmet food store industry, businesses must distinguish themselves from competitors
(grocery stores, restaurants, cafes) by offering unique, hard-to-find groceries, and/or
interesting, difficult-to-make prepared foods. They must convince customers that the special
quality of their products and service is worth the price premium they pay.
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Sarrica's Market
In Moab, customers shop for groceries based on convenience, selection, and price. Sarrica's
market does not intend to compete with regular grocery stores on standard items - toilet paper,
dog food, canned tuna, etc. Instead, we will exploit a previously unoccupied grocery niche: the
gourmet food store, offering items otherwise unobtainable locally. Moab residents looking for
gourmet foods are also looking for convenience, selection and price, and our competitors for
their business (stores in larger towns, online, etc) are less convenient (farther away or longer
waits for delivery), although they offer similar selections and prices. Visitors to Moab are
looking for treats and meals that match their definitions of their trips: adventures, indulgent
holidays, or experiencing new and interesting sights and sensations. Sarrica's will offer foods
that fit all of these desires.
Moab residents are used to long winters with frequent snowfall, making roads between here
and the major cities obstacles. Our convenience factor in the winter for these residents is thus
much higher than our competitors. For visitors, we offer a convenient alternative to bringing
gourmet foods with them from home, and a more interesting shopping and dining experience
than can be found in other local stores and restaurants.
Our strategy will exploit our advantages over the competition (location, convenience, and high
quality) with carefully-tracked milestones for growth.
Marketing
Initial marketing efforts for opening will be geared towards generating name recognition and
making a clear distinction between Sarrica's and other local competitors. Follow-up marketing
programs will encourage repeat visits and assist customers in the understanding,
appreciation, and preparation of our products.
Alliances
Sarrica's Market will aggressively pursue relations with local sporting goods outfitters (picnic
lunches for hikers), restaurants (featured gourmet ingredient of the week), and local farmers
and artisans (fresh local foods and souvenirs).
Location is critical to success. Our store needs to be on Main Street or just off Main Street
so we can take advantage of walk-by and drive-by traffic. We also need adequate parking to
make shopping at our store convenient for drivers.
Convenience. Moab residents and visitors are willing to pay a little bit more for good food
and the convenience of being able to get what they want without having to travel out of
town or order over the internet. Our customers will purchase our food because it is
authentic and delicious.
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Sarrica's Market
High quality. Focusing on high quality international food will draw customers from the
competition, as well as create a local market that has not existed before in Moab. If the
prices are reasonable and the food is good, we will have growth through repeat business.
Our marketing strategy consists of promotional advertisements in local newspapers, the yellow
pages, and at local businesses, postcards & flyers sent through the mail, and promotional
coffee mugs given to local customers that can be filled and refilled at a discount. We also plan
on supporting the community radio station in exchange for mentioning us as an underwriter;
giving free product samples to our customers; and offering cooking classes and recipes that
introduce customers to our products.
When customers visit our store, they will know they are entering a clean facility with the best
service in the industry. Our pricing strategy will focus on providing high quality, hard to find
international products and services at a fair price. Because our closest competition is far
away, we will be able to charge a little more for some products, but must be careful not to price
our items too high or customers will continue to stock up on specialty foods when they visit
large cities or will buy over the internet.
We will make use of local discounts, daily specials, and new products to keep customers
interested and to help them feel they are getting a good value. Sarrica's Market intends to
listen to its customers and collect their feedback through surveys and friendly conversation, in
order to determine areas where we can expand and/or improve. We want Sarrica's Market to
become a staple in the local community, as well as a "must stop shop" to vacationers visiting
Moab.
Sarrica's Market will work to form strategic alliances with local businesses, including: outfitters,
hotels, and restaurants. We will also form relationships with local produce growers and artists
to customize the food/gift items we sell and enhance our presence in the community.
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The following assumptions, table and chart illustrate our conservative sales forecast.
Assumptions:
Sales by Year
$500,000
$450,000
Grocery Items
$400,000
Delicatessen - Cheese, meat, produce
$350,000
$300,000 Drinks
$250,000 Frozen
$200,000 Gift Merchandise
$150,000
Other
$100,000
$50,000
$0
Year 1 Year 2 Year 3
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Sarrica's Market
Sales Forecast
Year 1 Year 2 Year 3
Sales
Grocery Items $175,600 $184,380 $193,599
11 12
Delicatessen - Cheese, meat, produce $126,000 $132,300 $138,915
10Month
Drinks $87,000 $91,350 $95,918
9Month
Frozen $38,100 $40,005 $42,005
Gift Merchandise $30,000 $31,500 $33,075
8Month
Other $5,200 $5,200 $5,200
7 Month
Total Sales $461,900 $484,735 $508,712
6 Month
Direct Cost of Sales Year 1 Year 2 Year 3
5 Month
Grocery Items $105,360 $107,467 $109,617
Delicatessen - cheese, meat, produce $75,600 $77,112 $78,654
4 Month
Drinks $52,200 $53,244 $54,309
Frozen 3 Month $22,860 $23,317 $23,784
Gift Merchandise $18,000 $18,360 $18,727
2 Month
Sales Monthly
$50,000
$45,000
Grocery Items
$40,000
$35,000 Delicatessen - Cheese, meat, produce
$30,000 Drinks
$25,000
Frozen
$20,000
$15,000 Gift Merchandise
$10,000 Other
$5,000
$0
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Sarrica's Market
5.6 Milestones
The following table presents important events, their scheduled start and ending dates,and the
person(s) who will accomplish the task.
Table: Milestones
Milestones
Chart: Milestones
Milestones
Do Start-up Marketing
Secure Loans
Renovate Building
Open Doors
Evaluate/Revise Plan
Q1 `04 Q2 Q3 Q4 Q1 `05 Q2 Q3 Q4
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Sarrica's Market
Sarrica's Market's website is intended to be an enjoyable virtual shopping experience for our
customers. Our website will be simple, elegant, and well designed. It is important that
our website is kept current and provides a format in which customers can easily preview gift
baskets and other groceries.
Sarrica's Market website will grow in popularity as we inform our customers about it. We will
let customers know about our gift basket service and online shopping options when ever it
seems appropriate. We will display our web address in the store and print our it on our
promotional materials, including advertisements, bags, and mugs.
We will hire a company to design our initial web site and will require access to the template so
that our staff can make additions or changes to it at will.
Sarrica's Market is a small, family-run business with four owners. Two of the owners (Andy and
Cathy) will be the managers for the store until it is determined we need to hire additional staff.
The other two owners will maintain outside jobs, help out when needed in the store, and do the
administrative tasks.
Manages deli
Works with Merchandise Manager
Does hiring
Order deli items
Makes merchandise decisions
Works with Deli Manager
Orders Merchandise
Does marketing/promotions
Keeps books
Pays taxes
Does payroll
Helps with store operations when necessary
Manages website
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Sarrica's Market
Table: Personnel
Personnel Plan
Year 1 Year 2 Year 3
Owners: Managers (2) $48,000 $48,000 $52,000
Clerks (1-2) $25,600 $25,600 $25,600
Accounting/Books (1) $2,400 $5,000 $5,000
Cooks/Kitchen (1) $10,240 $10,240 $10,240
Other $0 $0 $0
Total People 4 6 6
As our Sales Forecast made clear, profits will initially be seasonal. We expect to sustain small
losses in the winter months for the first year, until our local clientele is fully established.
Summer sales increases are based on the much larger number of potential customers in Moab
then, and the trend for visitors to spend more per purchase than the locals.
We have planned for this seasonal variance, and the funding we are requesting will help to
maintain a positive cash balance throughout the first three years, until we become fully
profitable. The owners are receiving no dividends, and have some margin to reduce their own
salaries from what is projected to cushion any unexpected short-term shortfalls.
Our partnership agreement includes an exit plan (see topic 9.0, below), with clear agreements
on what constitutes "success" or "failure" in each timeframe. If the businesses sustains larger
than acceptable losses, our chief priority will be repaying our creditors, with recouping of
owner investments as the last item on the payback list.
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Sarrica's Market
Our estimated monthly revenue break-even point includes payroll, rent, utilities, cost of goods,
and other operating costs. We expect summer sales to make up for the slow winter months.
Being a family-run business will be an asset, because we will have the flexibility to adjust our
expenses each month in order to maintain a positive cash flow.
Break-even Analysis
$9,000
$6,000
$3,000
$0
($3,000)
($6,000)
($9,000)
($12,000)
Break-even Analysis
Assumptions:
Average Percent Variable Cost 60%
Estimated Monthly Fixed Cost $12,970
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Sarrica's Market
Projected profit and loss illustrated in the following table and charts. Sarrica's Market will be
profitable early in the first year, with net profit rising over the next two years.
Profit Monthly
$3,000
$2,500
$2,000
$1,500
$1,000
$500
$0
($500)
($1,000)
($1,500)
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Sarrica's Market
Profit Yearly
$40,000
$36,000
$32,000
$28,000
$24,000
$20,000
$16,000
$12,000
$8,000
$4,000
$0
Year 1 Year 2 Year 3
$18,000
$16,000
$14,000
$12,000
$10,000
$8,000
$6,000
$4,000
$2,000
$0
Month 1 Month 3 Month 5 Month 7 Month 9 Month 11
Month 2 Month 4 Month 6 Month 8 Month 10 Month 12
Page 24
Sarrica's Market
$210,000
$180,000
$150,000
$120,000
$90,000
$60,000
$30,000
$0
Year 1 Year 2 Year 3
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Sarrica's Market
Expenses
Payroll $86,240 $88,840 $92,840
Marketing/Postage/Other $6,000 $6,000 $6,000
Depreciation $2,500 $2,500 $2,500
Legal $1,200 $1,200 $1,200
Books/Accounting $1,200 $2,400 $2,400
Licenses/Permits/Memberships $900 $900 $900
Delivery/Transportation $4,800 $4,800 $4,800
Insurance $3,600 $3,600 $3,600
Rent $30,000 $30,000 $30,000
Utilities $12,000 $12,000 $12,000
Equipment/Supplies $4,800 $4,800 $4,800
Building/Equipment Maintenence $1,200 $1,200 $1,200
Payroll Taxes $0 $0 $0
Other $1,200 $1,200 $1,200
Page 26
Sarrica's Market
Below is our projected cash flow. Sarrica's will maintain a positive cash balance while covering
expenses and repaying our loan.
Page 27
Month
2
Sarrica's Market
MonthMonth
1
Chart: Cash
Cash
$50,000
$40,000
$30,000
Cash Balance
$10,000
$0
($10,000)
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Sarrica's Market
Our projected Balance Sheet, based on well-researched sales and expense forecasts, shows a
steadily increasing net worth.
Current Assets
Cash $42,577 $58,996 $83,662
Inventory $16,368 $26,633 $27,160
Other Current Assets $5,000 $5,000 $5,000
Total Current Assets $63,945 $90,628 $115,822
Long-term Assets
Long-term Assets $20,000 $20,000 $20,000
Accumulated Depreciation $2,500 $5,000 $7,500
Total Long-term Assets $17,500 $15,000 $12,500
Total Assets $81,445 $105,628 $128,322
Current Liabilities
Accounts Payable $18,845 $31,016 $30,976
Current Borrowing $0 $0 $0
Other Current Liabilities $0 $0 $0
Subtotal Current Liabilities $18,845 $31,016 $30,976
The following table outlines some of the more important ratios from the Gourmet Food
Stores industry. The final column, Industry Profile, details specific ratios based on the industry
as it is classified by the Standard Industry Classification (SIC) code, 5499.
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Sarrica's Market
Table: Ratios
Ratio Analysis
Year 1 Year 2 Year 3 Industry Profile
Sales Growth n.a. 4.94% 4.95% 3.96%
Percent of Sales
Sales 100.00% 100.00% 100.00% 100.00%
Gross Margin 40.00% 41.70% 43.35% 32.20%
Selling, General & Administrative Expenses 40.11% 38.22% 35.79% 17.91%
Advertising Expenses 0.00% 0.00% 0.00% 1.57%
Profit Before Interest and Taxes 6.30% 8.80% 11.22% 0.87%
Main Ratios
Current 3.39 2.92 3.74 1.96
Quick 2.52 2.06 2.86 0.98
Total Debt to Total Assets 128.38% 96.99% 68.67% 61.35%
Pre-tax Return on Net Worth -100.04% 1180.13% 131.54% 3.41%
Pre-tax Return on Assets 28.39% 35.57% 41.21% 8.82%
Activity Ratios
Inventory Turnover 10.82 13.14 10.72 n.a
Accounts Payable Turnover 18.75 12.17 12.17 n.a
Payment Days 27 24 30 n.a
Total Asset Turnover 5.67 4.59 3.96 n.a
Debt Ratios
Debt to Net Worth 0.00 32.18 2.19 n.a
Current Liab. to Liab. 0.18 0.30 0.35 n.a
Liquidity Ratios
Net Working Capital $45,100 $59,612 $84,845 n.a
Interest Coverage 4.86 8.36 13.66 n.a
Additional Ratios
Assets to Sales 0.18 0.22 0.25 n.a
Current Debt/Total Assets 23% 29% 24% n.a
Acid Test 2.52 2.06 2.86 n.a
Sales/Net Worth 0.00 152.27 12.65 n.a
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Sarrica's Market
The owners of Sarrica's Market will exit this endeavor after they have created a flourishing
business that could be sold for a substantial profit and/or as a franchise that could
serve rural communities across the country. It is the owners' intention to run this business
until they are ready to retire or have decided to sell the business and start another.
In the event the proposed plan is not successful the owners will implement necessary measures
to exit the business endeavor with minimal damage to the owners and investors. All equipment
and merchandise will be sold to cover any outstanding debts. Any remaining debt will be paid
by the owners in the form of monthly payments untill all debts are paid in full. Definitions of
"successful" and time limits for achieving milestones have been included in the owners'
partnership agreement.
The success of the business will be monitored monthly in the first year and quarterly in
subsequent years. The owners are aware that it usually takes new businesses three years to
start turning a profit and that the business could operate at a loss during that time. The owners
will keep this in mind when evaluating the state of the business, and make adjustments when
possible to keep the business running with a positive cash flow.
Acceptable loss has been determined; if the business exceeds this amount and is unable to
compensate the owners, we will begin the the process of closing the business and paying back
debt.
Page 31
Appendix
Sales Forecast
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Sales
Grocery Items 0% $8,000 $7,800 $18,000 $18,000 $18,000 $18,000 $18,000 $18,000 $18,000 $18,000 $7,800 $8,000
Delicatessen - Cheese, meat, produce 0% $8,000 $7,000 $12,000 $12,000 $12,000 $12,000 $12,000 $12,000 $12,000 $12,000 $7,000 $8,000
Drinks 0% $4,000 $3,500 $9,000 $9,000 $9,000 $9,000 $9,000 $9,000 $9,000 $9,000 $3,500 $4,000
Frozen 0% $2,000 $1,800 $4,000 $3,500 $4,000 $3,500 $4,000 $4,000 $3,500 $4,000 $1,800 $2,000
Gift Merchandise 0% $2,500 $2,000 $3,000 $2,000 $3,000 $2,000 $3,000 $3,000 $2,000 $3,000 $2,000 $2,500
Other 0% $300 $300 $500 $500 $500 $500 $500 $500 $500 $500 $300 $300
Total Sales $24,800 $22,400 $46,500 $45,000 $46,500 $45,000 $46,500 $46,500 $45,000 $46,500 $22,400 $24,800
Direct Cost of Sales Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Grocery Items $4,800 $4,680 $10,800 $10,800 $10,800 $10,800 $10,800 $10,800 $10,800 $10,800 $4,680 $4,800
Delicatessen - cheese, meat, produce $4,800 $4,200 $7,200 $7,200 $7,200 $7,200 $7,200 $7,200 $7,200 $7,200 $4,200 $4,800
Drinks $2,400 $2,100 $5,400 $5,400 $5,400 $5,400 $5,400 $5,400 $5,400 $5,400 $2,100 $2,400
Frozen $1,200 $1,080 $2,400 $2,100 $2,400 $2,100 $2,400 $2,400 $2,100 $2,400 $1,080 $1,200
Gift Merchandise $1,500 $1,200 $1,800 $1,200 $1,800 $1,200 $1,800 $1,800 $1,200 $1,800 $1,200 $1,500
Other $180 $180 $300 $300 $300 $300 $300 $300 $300 $300 $180 $180
Subtotal Direct Cost of Sales $14,880 $13,440 $27,900 $27,000 $27,900 $27,000 $27,900 $27,900 $27,000 $27,900 $13,440 $14,880
Page 1
Appendix
Table: Personnel
Personnel Plan
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Owners: Managers (2) 0% $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000
Clerks (1-2) 0% $1,280 $1,280 $2,560 $2,560 $2,560 $2,560 $2,560 $2,560 $2,560 $2,560 $1,280 $1,280
Accounting/Books (1) 0% $200 $200 $200 $200 $200 $200 $200 $200 $200 $200 $200 $200
Cooks/Kitchen (1) 0% $0 $0 $1,280 $1,280 $1,280 $1,280 $1,280 $1,280 $1,280 $1,280 $0 $0
Other 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total People 4 4 6 6 6 6 6 6 6 6 4 4
Total Payroll $5,480 $5,480 $8,040 $8,040 $8,040 $8,040 $8,040 $8,040 $8,040 $8,040 $5,480 $5,480
Page 2
Appendix
Gross Margin $9,920 $8,960 $18,600 $18,000 $18,600 $18,000 $18,600 $18,600 $18,000 $18,600 $8,960 $9,920
Gross Margin % 40.00% 40.00% 40.00% 40.00% 40.00% 40.00% 40.00% 40.00% 40.00% 40.00% 40.00% 40.00%
Expenses
Payroll $5,480 $5,480 $8,040 $8,040 $8,040 $8,040 $8,040 $8,040 $8,040 $8,040 $5,480 $5,480
Marketing/Postage/Other $500 $500 $500 $500 $500 $500 $500 $500 $500 $500 $500 $500
Depreciation $208 $208 $208 $208 $208 $208 $208 $208 $208 $208 $208 $208
Legal $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100
Books/Accounting $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100
Licenses/Permits/Memberships $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75
Delivery/Transportation $400 $400 $400 $400 $400 $400 $400 $400 $400 $400 $400 $400
Insurance $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $300
Rent $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500
Utilities $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000
Equipment/Supplies $400 $400 $400 $400 $400 $400 $400 $400 $400 $400 $400 $400
Building/Equipment Maintenence $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100
Payroll Taxes 15% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100
Total Operating Expenses $11,263 $11,263 $13,823 $13,823 $13,823 $13,823 $13,823 $13,823 $13,823 $13,823 $11,263 $11,263
Profit Before Interest and Taxes ($1,343) ($2,303) $4,777 $4,177 $4,777 $4,177 $4,777 $4,777 $4,177 $4,777 ($2,303) ($1,343)
EBITDA ($1,135) ($2,095) $4,985 $4,385 $4,985 $4,385 $4,985 $4,985 $4,385 $4,985 ($2,095) ($1,135)
Interest Expense $535 $529 $522 $516 $509 $503 $497 $490 $484 $477 $471 $464
Taxes Incurred ($564) ($850) $1,276 $1,098 $1,280 $1,102 $1,284 $1,286 $1,108 $1,290 ($832) ($542)
Net Profit ($1,315) ($1,982) $2,978 $2,563 $2,987 $2,572 $2,996 $3,001 $2,585 $3,010 ($1,942) ($1,265)
Net Profit/Sales -5.30% -8.85% 6.40% 5.69% 6.42% 5.71% 6.44% 6.45% 5.74% 6.47% -8.67% -5.10%
Page 3
Appendix
Expenditures Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Net Cash Flow $17,570 ($1,076) $19,024 ($14,811) $3,969 ($383) $3,978 $1,057 $588 $3,991 ($19,469) $12,440
Cash Balance $33,270 $32,194 $51,218 $36,407 $40,375 $39,993 $43,970 $45,027 $45,615 $49,606 $30,137 $42,577
Page 4
Appendix
Current Assets
Cash $15,700 $33,270 $32,194 $51,218 $36,407 $40,375 $39,993 $43,970 $45,027 $45,615 $49,606 $30,137 $42,577
Inventory $20,000 $16,368 $14,784 $30,690 $29,700 $30,690 $29,700 $30,690 $30,690 $29,700 $30,690 $17,250 $16,368
Other Current Assets $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000
Total Current Assets $40,700 $54,638 $51,978 $86,908 $71,107 $76,065 $74,693 $79,660 $80,717 $80,315 $85,296 $52,387 $63,945
Long-term Assets
Long-term Assets $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000 $20,000
Accumulated Depreciation $0 $208 $417 $625 $833 $1,042 $1,250 $1,458 $1,667 $1,875 $2,083 $2,292 $2,500
Total Long-term Assets $20,000 $19,792 $19,583 $19,375 $19,167 $18,958 $18,750 $18,542 $18,333 $18,125 $17,917 $17,708 $17,500
Total Assets $60,700 $74,429 $71,561 $106,283 $90,274 $95,024 $93,443 $98,202 $99,051 $98,440 $103,213 $70,096 $81,445
Liabilities and Capital Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Current Liabilities
Accounts Payable $0 $16,235 $16,540 $49,474 $32,092 $35,046 $32,084 $35,037 $34,076 $32,071 $35,024 $5,040 $18,845
Current Borrowing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other Current Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtotal Current Liabilities $0 $16,235 $16,540 $49,474 $32,092 $35,046 $32,084 $35,037 $34,076 $32,071 $35,024 $5,040 $18,845
Long-term Liabilities $100,000 $98,810 $97,619 $96,429 $95,238 $94,048 $92,857 $91,667 $90,476 $89,286 $88,095 $86,905 $85,714
Total Liabilities $100,000 $115,044 $114,159 $145,902 $127,330 $129,094 $124,941 $126,704 $124,552 $121,356 $123,119 $91,944 $104,559
Paid-in Capital $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000 $24,000
Retained Earnings ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300) ($63,300)
Earnings $0 ($1,315) ($3,297) ($319) $2,243 $5,230 $7,802 $10,798 $13,799 $16,384 $19,393 $17,451 $16,186
Total Capital ($39,300) ($40,615) ($42,597) ($39,619) ($37,057) ($34,070) ($31,498) ($28,502) ($25,501) ($22,916) ($19,907) ($21,849) ($23,114)
Total Liabilities and Capital $60,700 $74,429 $71,561 $106,283 $90,274 $95,024 $93,443 $98,202 $99,051 $98,440 $103,213 $70,096 $81,445
Net Worth ($39,300) ($40,615) ($42,597) ($39,619) ($37,057) ($34,070) ($31,498) ($28,502) ($25,501) ($22,916) ($19,907) ($21,849) ($23,114)
Page 5