Inverter Type (Wall-mounted) trouble shooting guide

Technical Support Dep.(15.01)

Indoor Error Outdoor
No. Problems Solution
Code Display
1、Check whether there is short circuit or open circuit .
2、If the sensor is right, then check whether the sensor is in the right position and connected to PCB board
properly.
1 Room temperature sensor fault E1 /
3、Check whether there is any water or damp on sensor.
4、If there is no standard sensor on hand, change the sensor with the neibouring sensor to see whether the fault
is disappears or not, if it disappears, the sensor needs to be replaced, if it remains, then change the PCB board.
1、Check whether there is short circuit or open circuit .
2、If the sensor is right, then check whether the sensor is in the right position and connected to PCB board
properly.
2 Outdoor coil temperature sensor fault E2 /
3、Check whether there is any water or damp on sensor.
4、If there is no standard sensor on hand, change the sensor with the neibouring sensor to see whether the fault
is disappears or not, if it disappears, the sensor needs to be replaced, if it remains, then change the PCB board.
1、Check whether there is short circuit or open circuit .
2、If the sensor is right, then check whether the sensor is in the right position and connected to PCB board
properly.
3 Indoor coil temperature sensor fault E3 /
3、Check whether there is any water or damp on sensor.
4、If there is no standard sensor on hand, change the sensor with the neibouring sensor to see whether the fault
is disappears or not, if it disappears, the sensor needs to be replaced, if it remains, then change the PCB board.
1、Observe wether the fan motor can run for a while before the error code, if so,mechanical jamming can be
indoor fan motor or DC motor excluded；
4 E4 /
feedback fault 2、Check wether the plug of the motor is well connected or not.
3、Changed a new PG motor,if the error code E4 remains,then change the PCB board .
1、Firstly, the IDU and the ODU should be connected properly.
2、Observe the ODU main PCB board, turn on the air conditioner, three lights are all lighted up then off and the
relay pulls in. If not, it is power supply problem.
5 indoor & outdoor communication fault E5/5E Flash
3.Connect the black signal line S to terminal N of ODU. Turn on the air conditioner, if "5E" is still be reported, the
main PCB board of ODU need to be replaced.
4.Check the IDU main PCB board,replace it.
1. The three compressor wires should be red to U, blue to V, black to W, or it will lead to reversal of compressor.
Reverse any two phases to see whether the problem can be solved.
2. The voltage between L and N on the terminal board of the ODU must be within 10% tolerance of the rated
voltage. Check the pressure of the system.
3. Check whether the module board is well fixed on the radiator, whether the condensor and the evaporator are
6 IPM modular fault F1 clean enough.
4. If the error code F1 is reported immediately after turn on the air conditioner, you should observe whether
there is any damage around the module board.Mrasure the resistance between each two wires of compressor,it
should be same and very small. Then check the insulation of three compressor wire to the ground wire. Check
the reactor.
5. Change a new module board instead,if the fault code disappears,it's the problem of the module board.
1、 test whether the power supply voltage is fluctuate wildly or the voltage is too low (less than alternating
current 135 v)；
2、 reactor is one of the core parts in PFC, please check whether there is any damage to the reactor itself,
whether the connecting wire of reactor well connected which causes the malfunction of PFC. Reactor can not be
removed and replaced by short circuit directly；
3、if "PFC protection fault" is reported immediately after the start up of the air conditioner, it can be basically
defined as a substantive fault which has nothing to do with the power supply voltage and the system
7 PFC modular fault F2 pressure.Please observed whether there is obvious lighting damaged device around PFC board；
4、Test whether the power supply of 15 V, 5 V (3.3 V) on PFC board is stable to eliminate the problem of supply
of external main control board which causes the malfunction of PFC fault；
5、 Normal PFC board can be used to replace the original one for testing. If the test is normal after replacing the
PFC board, it indicateds that the original PFC board is damanged；
6、There exists probability that there are problems in power supply of 15V or 5V of module board that leads to
the malfunction of the control power of PFC board
7、 Some module board integrates PFC function and compressor driving function together, then the intergrated
module board can be changed directly；
8 Compressor operation fault F3 Refer to F1 fault

1.lack or excess refrigerant may lead this problem.

9 Exhaust Temperature sensor fault F4
2.Check whether the exhaust tem sensor is short circuit or open circuit.
10 Compressor top cover protection F5 The test points are the same as that of common sensors.

11 Outdoor ambient temp sensor fault F6 The test points are the same as that of common sensors.
1、check the power voltage, it must be within 10% tolerance of the rated voltage.
2、The voltage between P-N on module board is above 280VDC. If the voltage is lower, the PFC circuit
12 Over/under voltage protection F7 is damaged；
3、 If "F7" is reported once the air conditioning is powered on and the power voltage is not lower than
150 V measured by multi-meter, it may be the problem of main PCB of ODU.
1.Ccheck whether the communication connecting wire ( mostly 4 core) between module board and main control
board is loose or the cable is loose.
2. use a multi-meter to measure whether the power supply introduced from main control board is normal,
especially whether the power of 5V has been led to module board. Find "5V" and "GND" on the module board
13 Outdoor modular communication fault F8 and test whether the voltage of 5V on the module is normal；
3、 Use normal module board to replace the module board on the malfunctioned air conditioning board. When
the external machine is powered on, if communication failure disappears, it indicates that the problem is on the
original module board, if there still exists communication failure, the external main control board should be
replaced；
EEPROM chips are usually welded with the external main control board together. If "external machine EEPROM
14 Outdoor E²PROM fault F9
fault" is reported,replace the main control board directly can fix it；
1.DC motor usually runs softly. Observe whether the speed of fan is accelerated to the highest speed
when started, if so, the speed feedback signal has not been received by main controller board；
15 Outdoor DC Fan motor fault F0
2 .Check the connection between the DC motor and terminal board.
3.change a new motor, if fault is still reported, then replace the main PCB board.
1、 if the fault occurs only on heating modle, On heating modle, please check whether the 4-way valve can be
Suction temperature sensor fault
16 FA charged with 220V AC. If so , it must be the problem of 4-way valve, if not,replace the main PCB board.
（four-way valve switch failure）
2.Check the sensors.
1、检查冷凝压力是否过高；
1、pls check whether the condensing pressure is overhigh nor not;
2、如压力正常则是外盘探头传感器问题，换传感器探头；
2、problem comes from the damaged oudoor coil temp.sensor if the condensing pressure is nomal, solution is to
Outside dish prevent overload
17 P4 replace the sensor probe accordingly;
protection (refrigeration)
3、如压力过高，则检查冷凝器器是否脏、冷凝器空气流通是否受阻、室外电机是否正常运行、系统是否有堵；
3、pls check whether the consenser is dirty or not、air circulation of condensor is blocked or not、outdoor fan
motor is operating normally or not、whole circulation system is blocked or not if the condensing pressure is
overhigh;

1、确定探头位置温度是否很高，不高则是探头传感器问题，需更换排气探头传感器；
1、pls check whether the temp.of probe is overhigh nor not; if not,then problem comes from the damaged
temp.sensor,solution is to replace the exhaust temp.sensor accordingly;
18 Exhaust protection P5 2、排气温度高则检查室外风机运转是否正常、冷凝器是否脏堵、系统是否缺制冷剂、系统是否堵或有空气等进行
排查；
2、if so,pls check whether oudoor fan is operating or not、condensor is blocked、dirty or not、whole system is
blocked or not or lacking of refrigerant etc;
1、检查冷凝压力是否过高；
1、pls check whether the condensing pressure is overhigh or not;
2、如果压力正常则是内盘探头传感器问题，换传感器探头；
2、if not,then problem comes from the damaged indoor coil temp.sensor,solution is to replace
19 The indoor heat protection (heating) P6 the sensor probe accordingly;
3、如果压力过高，则检查内电机运转是否正常、进风口是否被挡、过滤网是否堵、系统是否堵；
3、if so,pls check the indoor fan motor is operating normally or not、air inlet is blocked
or not 、air filter is blocked、dirty or not.
 1、内盘传感器阻值是否正确；
1、pls check the value of indoor coil temp.sensor is correct or not;
2、内电机运转是否正常、进风口是否被挡、过滤网是否脏堵；
Indoor anti freeze protection
20 P7 2、pls check the indoor fan motor is operating normally or not、air inlet is blocked or not
(refrigeration)
、air filter is blocked、dirty or not.
3、系统是否堵或者缺氟；
3、pls check the whole circulation system is blocked or not or lacking of refrigerant;

1、检查压缩机实际运行电流是否偏大，正常则是控制板故障；
1、pls check whether the real operating current is large or not,if not,it must be problem of
mian PCB;
21 Outdoor over-current protection P8 2、检查系统压力是否过高、压缩机运行是否正常、冷凝器是否脏堵、室内外电机是否运行正常；
2、pls check whether the pressure of whole circulation system is overhigh or not、compressor
is operating normally or not、the condenser is blocked or not、outdoor fan motor is
operating normally or not;