Fault Error Codes Booklet
Fault Error Codes Booklet
Fault Error Codes Booklet
Introduction
Welcome to the new Samsung Error Code Booklet,
for our repair network.
This booklet has been designed to offer on site assistance for fault
code analysis across the whole Samsung Air Conditioning range.
Split Systems AC
Cassette System AC
Ducted System AC
Free Joint Multi AC
Please use this book when attending Service Calls
as it will assist you with the next steps
on how to diagnose the system problem.
Should you need any further assistance please call
Technical Support on
1300 887 660 Option 1.
Communication error
Outdoor Display
Abnormal Communication
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
EEPROM error
OTP error
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Outdoor error
Outdoor Display
Operation
Outdoor
heat
exchanger
fan
Indoor heat
exchanger
fan
Outdoor
Display
Timer
Filter
Power reset
Operationoff
Operationoff
Operationoff
Error of room
temperature sensor
in the indoor unit
(open/short)
Operationoff
Operationoff
Operationoff
page 4-17
Error of heat
exchanger IN/OUT
sensor in the indoor
unit (Open/Short)
Operationoff
Operationoff
Operationoff
page 4-18
Operationoff
Operationoff
Operationoff
page 4-19
Operationoff
Operationoff
Operationoff
No communication
for 2 minutes
between indoor
and outdoor unit
(communication
error for more than
2 minutes)
Operationoff
Operationoff
Operationoff
page 4-20
Operationoff
Operationoff
Operationoff
Detection of the
float switch
Operationoff
Operationoff
Operationoff
page 4-21
EEPROM error
Operationoff
Operationoff
Operationoff
page 4-22
EEPROM option
error
Operationoff
Operationoff
Operationoff
Outdoor
heat
exchanger
compressor
Defrost
Measures
: On
: Blink X : Off
Green
Yellow
Displayed PCB
Assy
Meaning
Remarks
MAIN/INVERTER
Normal operation
(MAIN : IndoornOutdoor : Green ON)
(INVERTER : MAIN PCBnINVERTER PCB : Green ON)
MAIN
Refer to Service
Manual for more
information
Check indoor quantity
setting in outdoor
(Refer to page 17.)
MAIN/INVERTER
Check electrical
connection and setting
Check electrical
connection and setting
Check Outdoor sensor
Open/Short
Check Cond. sensor
Open/Short
Check Discharge
sensor Open/Short
Check OLP sensor
Open/Short
No.
MAIN/INVERTER
MAIN
MAIN
MAIN
MAIN
MAIN
MAIN
10
MAIN
11
MAIN
12
MAIN/INVERTER
13
MAIN/INVERTER
14
MAIN
15
MAIN
16
MAIN/INVERTER
17
MAIN/INVERTER
18
MAIN/INVERTER
19
MAIN/INVERTER
20
MAIN/INVERTER
21
MAIN
22
MAIN/INVERTER
23
MAIN/INVERTER
24
MAIN/INVERTER
Error
Code
-
E201
E202
E203
E221
E231
E251
E320
E403
E404
E416
Heating
E440
Cooling
E441
FAN1 error
FAN2 error
Refer to Service
Manual for more
information
Refer to Service
Manual for more
information
E458
E475
E463
Refer to Service
Manual for more
information
Refer to Service
Manual for more
information
Check AC Power or
DC-Link voltage
Check Comp. wire
Check Outdoor Inverter
PBA
Check Outdoor
EEPROM date
Check Outdoor Inverter
PBA
Check Outdoor Inverter
PBA
Check Outdoor Inverter
PBA
E461
E462
E464
E465
E466
E467
E468
E471
E474
E484
E500
: Off : Blink : On
Green
Yellow
Displayed PCB
Assy
25
MAIN
26
MAIN
MAIN
No.
27
Meaning
Error
Code
Remarks
E554
E556
E557
: Off : Blink : On
Error
mode
Product operation
in error condition
Contents
Measure
Outdoor unit/
Compressor/
Indoor unit
Error type
101
Operation Off
Communication
error
102
Operation Off
Communication
error
121
Operation Off
Indoor sensor
error
122
Operation Off
Indoor sensor
error
128
Operation Off
Indoor sensor
error
129
153
Operation Off
Self diagnostic
error
201
202
Operation Off
Communication
error
203
Communication
error
221
Operation Off
Outdoor sensor
error
231
237
Operation Off
Outdoor sensor
error
251
Operation Off
Outdoor sensor
error
320
403
Error
mode
Contents
Measure
Outdoor unit/
Compressor/
Indoor unit
Error type
404
419
422
425
440
Operation Off
Self diagnostic
error
441
Operation Off
Self diagnostic
error
461
Operation Off
Outdoor unit
protection
control error
462
Operation Off
Outdoor unit
protection
control error
463
464
Operation Off
Outdoor unit
protection
control error
465
Operation Off
Outdoor unit
protection
control error
466
Restart in 3 minutes
Outdoor unit
protection
control error
467
Operation Off
Outdoor unit
protection
control error
468
Operation Off
Outdoor unit
protection
control error
469
Operation Off
Outdoor unit
Protection
control error
471
Operation Off
Outdoor unit
protection
control error
472
Operation Off
Outdoor unit
protection
control error
473
Operation Off
Outdoor unit
protection
control error
474
Error
mode
Contents
Measure
475
484
485
500
554
557
601
602
Outdoor unit/
Compressor/
Indoor unit
Error type
Operation Off
Self diagnostic
error
Operation Off
Self diagnostic
error
Normal operation
Wired remote
controller error
Normal operation
Wired remote
controller error
606
Normal operation
Wired remote
controller error
EA
Normal operation
Wired remote
controller error
Explanation
101
102
201
203
121
122
128
221
237
251
425
153
460
554
458
475
416
461
462
464
467
468
469
471
474
556
601
602
606
EA
Remark
Communication Error
Outdoor Unit
Protection Control Error
Error Code
E201
Meaning
Remarks
E202
E203
E221
E231
E251
E320
E403
E404
E416
E440
Heating
E441
Cooling
10
11
E458
12
FAN1 error
Outdoor unit BLDC Fan 1 or Fan 2 error
E475
FAN2 error
13
E461
14
E462
15
E463
16
E464
17
E465
18
E466
19
E467
20
E468
21
E471
22
E474
23
E484
24
E500
25
E554
26
E556
Display
Explanation
E1 n 01
E1 n 02
E1 n 21
E1 n 22
E1 n 23
E1 n 28
E1 n 29
E1 n 30
E1 n 53
E1 n 54
E1 n 61
E1 n 62
EEPROM error
Indoor PCB
E1 n 63
Option code
E1 n 85
Cable miss-wiring
E1 n 86
MPI
E2 n 01
E2 n 51
Outdoor unit
E2 n 59
Indicators
Description
Timer
Turbo
EEPROM error
Option Setting
Option error
(option wasnt set up or option data error)
Option Setting
MH h h h FSEA/MH h h h FMEA
Indicators
Abnormal Conditions
Green
Red
Yellow
Green
Orange
MH h h h FSEA
Operating
MH h h h FMEA
Power reset
Error of temperature sensor in indoor unit (OPEN/SHORT)
EEPROM error
EEPROM option error
: On,
: Flickering, X: OFF
u If you turn off the air conditioner when the LED is flickering, the LED is also turned off.
Displayed on appropriate
indoor unit which is
operating Displayed on
outdoor unit
Refer to Service Manual for
more information
X
X
MH h h h FJEA
LED lamp display
Abnormal Conditions
Remarks
White
Power reset
NJ h h h LHXEA/MH h h h FUEA
Indicators
Concealed Type
Abnormal Conditions
Power reset
Displayed on appropriate
indoor unit which is
operating
Displayed on appropriate
indoor unit which is
operating
Displayed on appropriate
indoor unit which is
operating
Displayed on outdoor unit
Self-diagnostic error
(including the indoor unit not detected)
1. Error of electronic expansion valve close
2. Error of electronic expansion valve open
3. Breakaway of EVA OUT sensor
4. Breakaway of EVA IN sensor
5. Breakaway of COND MID sensor
6. 2nd detection of refrigerant completely leak
7. 2nd detection of high temperature COND
8. 2nd detection of high temperature DISCHARGE
9. COMP DOWN due to 2nd detection of low pressure
switch
10. Error of reverse phase
11. Compressor down due to 6th detection of freezing
12. Self-diagnosis of condensation sensor (G8, G9)
13. Compressor down due to condensation ratio control
EEPROM error
EEPROM option error
: On,
: Flickering, X: OFF
Operating
Blue
Red
Standard Type
Displayed on
appropriate indoor unit
which is operating
Displayed on outdoor unit
X
X
EXPLANATION
(The error indicated on the PCB display of outdoor unit)
REMARK
E1
01
E1
02
Outdoor unit communication error (Abnormal data from indoor unit over 60 packet)
E1
21
E1
22
E1
23
E1
28
E1
29
E1
54
E1
61
E1
62
E1
63
E1
90
E1
99
No pipe check operation check - occasion : try to operation after the installation
through auto addressing mode without pipe check operation.
Check setting
E2
01
E2
02
E2
03
E3
21
Outside temperature sensor error (Short/Open) - Error level: over 4.9V (-50C) under
0.4V (93C)
E2
37
Condenser temperature sensor error (Short/Open) - Error level: over 4.9V (-50C)
under 0.4V (93C)
E2
46
Outdoor unit sensor error - Condenser out sensor (Short/Open) - Self diagnosis
E2
51
E2
61
E3
20
E3
30
E3
31
E3
32
E3
33
E3
34
E3
35
E3
36
E3
37
E3
38
E3
EXPLANATION
(The error indicated on the PCB display of outdoor unit)
REMARK
39
E4
01
E4
04
E4
16
E4
29
E4
22
E4
40
E4
41
E4
58
E4
60
E4
61
E4
62
E4
63
E4
64
Over current
E4
65
E4
66
E4
67
E4
68
E4
69
E4
71
OTP Error
E4
72
OPTION CODE
MODEL NUMBER
OPTION CODE
MH020FNEA
026402-13225E-200000-300000
MH020FAEA
047402-1320E9-200000-300000
MH026FNEA
027402-14221A-200000-300000
MH026FAEA
047402-14221C-200000-300000
MH035FNEA
027402-16224d-200000-300000
MH035FAEA
047402-16233C-200000-300000
MH052FNEA
026402-19228F-200000-300000
MH052FAEA
047406-19223E-200000-300000
MH026FSEA
078605-1420F8-200000-300000
MH035FSEA
075605-16225d-200000-300000
MH023FBEA
016402-142209-200000-300000
MH026FBEA
MH035FBEA
016402-16223c-200000-300000
MH030FMEA
MH052FBEA
016406-19224E-200000-300000
MH035FMEA
MH020FVEA
007402-132219-200000-300000
MH052FMEA
045024-1940d0-200000-300000
MH026FVEA
004402-1420E7-200000-300000
MH026FJEA
087417-1400b6-200000-300000
MH035FVEA
007402-16221A-200000-300000
MH035FJEA
087417-1600d8-200000-300000
MH052FVEA
005406-19225E-200000-300000
MH052FJEA
087417-1900F9-200000-300000
TYPE
MALDIVES
045023-16415b-200000-300000
MODEL
Option Code
AQV07PSBN
011305-1740E9-271416-372500-03403D-112E3F
AQV09PSBN
011305-17421D-271921-372500-03403D-112E3F
AQV12PSBN
011305-17423D-272328-372500-034B46-11474D
AQV18PSBN
012305-17421D-27323C-372600-034743-113F47
AQV24PSBN
012305-17427B-27444E-378200-034C4B-104442
1.0
2.0(Standard)
3.0
4.0
NJ026LHXEA
015201-1400Fb
-200000-300000
015201-14020c
-200000-300000
015201-140360
-200000-300000
015201-1403A2
-200000-300000
NJ035LHXEA
015201-16025d
-200000-300000
015201-16026E
-200000-300000
015201-1603c4
-200000-300000
015203-160108
-200000-300000
0.0
2.0
4.0(Standard)
6.0
MH052FUEA
012221-194247
-200000-300000
012221-194360
-200000-300000
012221-1943A2
-200000-300000
012223-194105
-200000-300000
OPTION CODE
MODEL NUMBER
OPTION CODE
AQ09WHWE
25025 700FB
SH12ZA6
007D25 17021D
AQ12WHWE
25025 70340
SH12ZK8
066025 172362
AS09BPAN
00A577 175247
SH12ZWH
25025 70340
AS12BPAN
014577 175267
SH18ZA6
094417 1A021D
AS18HM1
067013 17124E
SH24TA8
094617 1A023F
AS18HM2
067013 17024E
SH24TK6
085416 1D2362
AS18BPAN
02F777 175227
SH24ZS6A
0872D6 1DA362
AS24BPAN
03E777 175249
SH24ZW6
654D5 D0351
AS24HM1
067114 1D126E
SH30ZA2
0E5495 1D020A
AS24HM2
067114 1D026E
SH30ZC2
0E5495 1D020A
MH18ZA2
016223 1000EA
SH12ZAB
007227 17023F
MH26ZA2
017553 10021D
AQV09NSBN
084777 17522C
SC09ZA8
010000 1700D9
AQV12NSBN
094777 17524E
SC09ZK8
020000 17222E
AQV18NSBN
0AD777 17526E
SC09ZW8
25025 70340
AQV24NSBN
0BC777 17526E
SC12TK6
060000 172384
AQV09VBCN
044777 17520C
SC12ZA6
010000 17021D
AQV12VBCN
054777 17521D
SC18ZA6
090000 10021D
AQV18VBCN
06E777 17524E
SC24TA8
080000 1A0362
AQV24VBCN
07C777 17526E
SC24TK6
0A0000 1A2362
AQV30JAN
0E777 7522C
SC30ZC2
AQV09VSCN
044777 17520C
SH09AW8
25025 70340
AQV12VSCN
054867 17524D
SH09BPH
0090A0 10022E
AQV18VSCN
06F677 17524E
SH09BWHA
05000 01340
AQV24VSCN
07C767 17526E
SH09VAD
AQV24NSGN
0BF777 17528C
SH09ZA8
006825 1700D9
AQV09UWAN
43777 7D24C
SH09ZK8
027064 17221D
AQV12UWAN
53577 7D26C
SH09ZW8
AQV18UWAN
6E777 7D21C
SH09ZWH
25025 700FB
AQV24UWAN
7F777 7D28C
SH12AWH
25025 70340
ASV09UWLN
41777 7D21D
SH12BPH
007090 110362
ASV12UWLN
51787 7D23D
SH12BWHA
05010 01351
ASV24UWLN
7B777 7D25C
SH12VAD
015212 10123F
AQV30UWAN
0E777 7D23C
OPTION CODE
OPTION CODE
NS100HHXEH
NS0714PXEA
NS125HHXEH
NS1004PXEA
NS140HHXEH
NS1254PXEA
NS155HHXEH
NS1404PXEA
NS180HHXEH
NS071SDXEA
Date Printed: