CITY PLANNING AND DEVELOPMENT OFFICE

CITIZEN’S CHARTER
2019 (1st Edition)

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I. Mandate:
The City Planning and Development Office (CPDO) serves a key consolidating role
in the urban development of the City of Manila in collaboration with other city
departments and offices, national government agencies, and other partner
stakeholders. The CPDO is tasked to help fulfill collective aspirations for the City
and contribute in sustaining goals and objectives of elevating the quality of life of its
citizenry. Pursuant to the provisions of the Local Government Code of 1991 (R.A.
7160), its mandated functions are (1) formulate economic, social, physical and other
development plans and policies for consideration of the local government
development council; (2) conduct continuing studies, researchers, and training
programs necessary to evolve plans and programs for implementation; (3) integrate
and coordinate all sectoral plans and studies undertaken by different functional
groups of agencies; (4) monitor and evaluate the implementation of different
development programs, projects and activities in the local government units
concerned and accordance with the approved development plan; (5) prepare
comprehensive plans and other development planning documents for consideration
of the local development council; (6) analyze the income and expenditure patterns
and formulate and recommend fiscal plans and policies for consideration of the
finance committee of the Local government unit concerned; (7) promote people
participation in development planning within the local government unit; (8) exercise
supervision and control over the secretariat of the local development council; and
(9) exercise such powers and perform such others functions and duties as maybe
prescribed by the law or ordinance, among which is the administration and
enforcement of the zoning regulation in the City of Manila.

II. Vision:
To be the Urban Renewal Authority of Manila that synthesizes, synchronizes and
synergizes the urban aspirations and function of the City of Manila as the country’s
capital city with Competence, Passion, Diligence and Optimism in achieving the
best Urban Development for the City.

III. Mission:
We are committed Planning Professionals and Personnel dedicated to work in
collaboration with partner stakeholders in formulating integrated multi-sectoral
policies, plans and programs towards a Magnificent Manila: Green, Resilient,
Inclusive, Smart and Sustainable.

IV. Service Pledge:

The CPDO pledge to help fulfill the collective aspirations for the city and contribute
in sustaining the goals and objectives of elevating the quality of life of its citizenry
and to adhere to the provisions and mandates under the Local Government Code of
1991 and to render government services within the prescribed time in any
application or request.
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 V. LIST OF SERVICES

External Services Page

Number
Processing & Approval Of Zoning Permit Applications For Business 89
Processing & Approval Of Zoning Permit Applications For Business 91
For New Applicant ( Complex)
Processing & Approval Of Zoning Application For Building Construction For 93
Special Use Permit (Conforming)

Processing & Approval Of Zoning Application For Building 96

Construction For Variance And Exception
Processing & Approval Of Zoning Permit Applications For Building 99
Construction For New/Addition/Extension
Processing And Approval Of Zoning Applications For Building 103
Construction For Renovation
Feedback And Complaints Mechanism 107

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PROCESSING & APPROVAL OF ZONING PERMIT APPLICATIONS FOR
BUSINESS
FOR NEW APPLICANT (simple)
Office or Division Zoning Division
Classification Complex
Type of Transaction G2C - Government to Citizen
Who may avail General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form (Business) To be filled-up by the Applicant
2. Photocopy of Barangay Permit (specifically for From the Barangay concerned
business permit application)
3. Lease Agreement w/ area in sq.m. (if applicable) /
Certification from the Owner To be provided by the applicant
4. Photocopy of Latest Tax Declaration (Land &
Building) To be provided by the applicant
5. DTI RegistrationF (Single Proprietor) To be provided by the applicant
6. SEC Registration (Corp.) To be provided by the applicant
7. Clear & Detailed Vicinity Map To be provided by the applicant
CLIENT FEES TO BE PROCESSING PERSON
AGENCY ACTIONS
STEPS PAID TIME RESPONSIBLE
DAY 1
Submit the Administrative
complete sets Receive the complete sets Assistant II /
2 minutes
of of requirements Planning Officer
Requirements IV
Administrative
Assistant II /
Evaluation of documents 2 minutes
Planning Officer
IV
Return the documens to
Administrative
the applicant if it violates
Assistant II /
the provision of City 1 minute
Planning Officer
Ordinance 8119 (Zoning
IV
Ordinance)
Administrative
Issuance of Order of Application
Assistant II /
Payment (go to the next Fee : Php 2 minutes
Planning Officer
step) 200.00
IV
Zoning Fees:
1. Residential (R-3/MXD)

Php 3.00/sq.m. of TFA

2. Commercial (C-3/MXD / C-
2/MXD)
Php 10.00/sq.m. of TFA

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 * Yards utilized for
commercial purposes
Php 5.00/sq.m. of TLA
3. Light Industrial (I-1)
Php 15.00/sq.m. of TFA
* Yards utilized for
industrial purposes
Php 10.00/sq.m. of TLA
4. Utility Zone (UTL)
Php 10.00/sq.m. of TFA
* Yards utilized for Utility
purposes
Php 8.00/sq.m. of TLA
5. Institutional Zone
* General Institutional (INS-
G)
* University Cluster (INS-U)
Php 8.00/sq.m. of TFA
* Yards utilized for
institutional purposes
Php 5.00/sq.m. of TLA
6. General Public Open
Space
Php 5.00/ sq.m. of TFA
7. Cemetery Zone (POS-
CEM)
Php 5.00/ sq.m. of TFA
8. Advertisements /
Business Signboards /
Billboards or Street
Graphics
Php 10.00/sq.m. of TSA
9. Water Zone (WTR)
Php 8.00/sq.m. of TFA
Processing Fee :
25% of the corresponding
zoning fee shall
be applied for every
annual renewal

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PROCESSING & APPROVAL OF ZONING PERMIT APPLICATIONS FOR
BUSINESS for NEW APPLICANT ( Complex)
Office or Division Zoning Division
Classification Complex
Type of Transaction G2C - Government to Citizen
Who may avail General Public

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Application Form (Business) To be filled-up by the Applicant
Photocopy of Barangay Permit (specifically for business From the Barangay concerned
permit application)
Lease Agreement w/ area in sq.m. (if applicable) To be provided by the applicant
Photocopy of Latest Tax Declaration (Land & Building) To be provided by the applicant
DTI RegistrationF (Single Proprietor) To be provided by the applicant
SEC Registration (Corp.) To be provided by the applicant
Clear & Detailed Vicinity Map To be provided by the applicant
CLIENT FEES TO PROCESS PERSON
AGENCY ACTIONS
STEPS BE PAID ING TIME RESPONSIBLE
DAY 1
Submit the
complete Administrative Assistant
Receive the complete
sets of 2 minutes II / Proj. Dev't. Officer III
sets of requirements
Requiremen / Planning Officer IV
ts
Administrative Assistant
Evaluation of documents 2 minutes II / Proj. Dev't. Officer III
/ Planning Officer IV
Return the documens to
the applicant if it violates Administrative Assistant
the provision of City 1 minute II / Proj. Dev't. Officer III
Ordinance 8119 (Zoning / Planning Officer IV
Ordinance)
Provide the applicant the
official contact number of Administrative Assistant
CPDO for follow-up 1 minute II / Proj. Dev't. Officer III
and/or inquiries regarding / Planning Officer IV
the status of application
DAY 2
Inspect the proposed Planning Officer III /
8 Hours
project Site Proj. Dev't. Officer V
DAY 3
Submit a written report of
Planning Officer III /
the result of the 5 minnutes
Proj. Dev't. Officer V
inspection
Denied the application if it Admin.Asst. II
violates the provision of 1 minute / Proj. Dev't. Officer III
City Ordinance 8119 Planning Officer IV

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 (Zoning Ordinance)

If the Proposed Project is

allowable as per City Applicati
Administrative Assistant
Ordinace 8119 (Zoning on Fee :
2 minutes II / Proj. Dev't. Officer III /
Ordinance). Order of Php
Planning Officer IV
Payment will be issued. (go 200.00
to the next step)
Zoning Fees:
1. Residential (R-3/MXD)
Php 3.00/sq.m. of TFA
2. Commercial (C-3/MXD / C-2/MXD)
Php 10.00/sq.m. of TFA
* Yards utilized for commercial purposes
Php 5.00/sq.m. of TLA
3. Light Industrial (I-1)
Php 15.00/sq.m. of TFA
* Yards utilized for industrial purposes
Php 10.00/sq.m. of TLA
4. Utility Zone (UTL)
Php 10.00/sq.m. of TFA
* Yards utilized for Utility purposes
Php 8.00/sq.m. of TLA
5. Institutional Zone
* General Institutional (INS-G)
* University Cluster (INS-U)
Php 8.00/sq.m. of TFA
* Yards utilized for institutional purposes
Php 5.00/sq.m. of TLA
6. General Public Open Space
Php 5.00/ sq.m. of TFA
7. Cemetery Zone (POS-CEM)
Php 5.00/ sq.m. of TFA
8. Advertisements / Business Signboards /
Billboards or Street Graphics
Php 10.00/sq.m. of TSA
9. Water Zone (WTR)
Php 8.00/sq.m. of TFA
Processing Fee :
25% of the corresponding zoning fee shall be
applied for every annual renewal

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PROCESSING & APPROVAL OF ZONING APPLICATION FOR BUILDING CONSTRUCTION
FOR SPECIAL USE PERMIT (Conforming)
Office or Division Zoning Division
Classification Complex
Type of Transaction G2C - Government to Citizen
Who may avail General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 Long Expanding Envelope (for filing) To be provided by the applicant
2 Notarized Application Form for Zoning Permit To be filled-up by the applicant

Notarized Affidavit of Undertaking (owner's commitment to To be filled-up by the applicant

3 abide by the submitted application form and Arch'l. Plans)
To be accomplished by the
FOR REPRESENTATIVE: Special Power of Attorney (SPA) & applicant and his assigned
4 Photocopy of Representative's Valid ID Attorney-in-fact
5 Photocopy of Owner's Valid ID with signature To be provided by the applicant
Photocopy of Barangay Permit (specifically for zoning/building
From the Barangay concerned
6 permit application)
From a Licensed Private
Lot Plan w/ Clear & Detailed Vicinity Map signed & sealed by a
Geodetic Engineer
7 application) registered Geodetic Engineer (if applicable)
Architectural Plans (5 sets signed & sealed by a REGISTERED From a Licensed Private
8 ARCHITECT) Architect
9 ALL Architectural Plans must be signed by the owner To be filled-up by the applicant
FOR CORP: Secretary's Certificate specifically for zoning &
To be provided by the applicant
10 building permit application
FOR CORP: Photocopy of Corporate Secretary's Valid ID and
To be provided by the applicant
11 Representative's Valid ID
12 Lease Agreement w/ area in square meters To be provided by the applicant
13 Letter of Intent To be provided by the applicant
14 Affidavit No Objection executed by the owners and residents of
To be provided by the applicant
the adjacent surrounding properties
15 Barangay Resolution interposing No Objection and rendering
Official Statement which allows the construction of the To be provided by the applicant
proposed Project
16 Commitment of Support to Barangay DRMM Projects To be provided by the applicant
17 Disaster Risk Reduction & Management Plan (DRRMP) To be provided by the applicant
Traffic Impact Assessment / Traffic Impact Study & Traffic
18 To be provided by the applicant
Management Plan
19 Radial Distance To be provided by the applicant
DOH (CTR. For Device Regulation, Radiation Health and
20 To be provided by the applicant
Research)
21 Height Clearance Permit (Civil Aviation of the Philippines) To be provided by the applicant
22 Onwards. Additional Documents To be provided by the applicant

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 CLIENT FEES TO PROCESSI PERSON
AGENCY ACTIONS
STEPS BE PAID NG TIME RESPONSIBLE
Secure an Provide the applicant the
Application & Application & Affidavit of
Affidavit of Undertaking Form 2 minutes Planning Officer IV
Undertaking
Form
DAY 1
Submit the Receive the complete
complete sets sets of requirements and
of provide the applicant the
Requirements official contact number of 15 minutes Planning Officer IV
in a Long CPDO for follow-up
Expanding and/or inquiries regarding
Envelope the status of application
Recording the received
application in the Office
logbook and assign a 5 minutes Planning Officer IV
control number for such
application
Encoding on the computer
database the received 5 minutes Planning Officer III
application
simple: 15
Evaluation of the mins Proj. Dev't. Officer
Architectural Plans complex: 4 III
hours
DAY 2
Final Review of
simple: 15
Evaluation Sheets,
mins. Proj. Dev't. Officer
Architectural
III
Plans and all submitted complex: 2
documents hrs.
Prepare the Indorsement
of the Architectural Plans
10 minutes Planning Officer III
& Evaluation Sheet for
Inspection
DAY 3
Planning Officer III
Inspect the proposed
8 Hours / Proj. Dev't.
project Site
Officer V
DAY 4
Planning Officer III
Submit a written report of
5 minutes / Proj. Dev't.
the result of the inspection
Officer V

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 Review of the
Architectural Plans &
Approval of the Evaluation 10 minutes Officer-in-Charge
Sheet & Report of the
Inspector
Indorse to the
Sangguniang 30 minutes Planning Officer III
Panglungsod Secretariat
DAY 5
The Sangguniang Panglungsod
on a regular session day, will
discuss and decide on the
council's action on the indorsed Not Applicable
City Council
Zoning Board Resolution, if the / Varies
said Resolution has been
agendaed on that day as per
the Sanggunian's Secretariat
DAY 6
Prepare the Zoning Permit
Application Disapproval if the
10 minutes Planning Officer III
City Council's resolution is not
favorable to the application
Issuance of the Order of
A. Filing Fee 5 minutes Planning Officer IV
Payment (if the City
Council's resolutions is 1. Application : Php 200.00
favorable to the Application
B. Zoning
Fees
1. Below Php 2m Capital: Php
6,000.00
2. Over Php 2m Capital: Php
6,000.00 +
1/10 of 1% of cost in excess of
Php 2M)
C. Processing Fee
25% of the corresponding
zoning fee shall be applied for
every annual renewal
Printing & Processing of the
Zoning Permit (only upon
payment of the order of 5 minutes Planning Officer III
payment & presentation of
payment receipt)
Approval & Signature of the
Architectural Plans, Zoning 10 minutes Officer-in-Charge
Permit & CNC
Day 7 Release of the Zoning Permit 5 minutes Planning Officer IV
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PROCESSING & APPROVAL OF ZONING APPLICATION FOR BUILDING
CONSTRUCTION FOR VARIANCE & EXCEPTION
Office or Division Zoning Division
Classification Complex
Type of Transaction G2C - Government to Citizen
Who may avail General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 Long Expanding Envelope (for filing) To be provided by the applicant
2 Notarized Application Form for Zoning Permit To be filled-up by the applicant
3 Notarized Affidavit of Undertaking (owner's commitment to abide by the
To be filled-up by the applicant
submiited application form and Arch'l. Plans)
4 FOR REPRESENTATIVE: Special Power of Attorney (SPA) & Photocopy To be accomplished by the
of Representative's Valid ID applicant and his assigned
Attorney-in-fact
5 Photocopy of Owner's Valid ID with signature To be provided by the applicant
6 Photocopy of Barangay Permit (for zoning/building permit application) From the Barangay concerned
7 Lot Plan w/ Clear & Detailed Vicinity Map signed & sealed by a application) From a Licensed Private Geodetic
registered Geodetic Engineer (if applicable) Engineer
8 Architectural Plans (5 sets signed & sealed by a Registered Architect) From Licensed Private Architect
9 ALL Architectural Plans must be signed by the owner To be filled-up by the applicant
10 FOR CORP: Secretary's Certificate for zoning & building permit application To be provided by the applicant
11 FOR CORP: Photocopy of Corporate Secretary & Representative's Valid ID To be provided by the applicant
12 Lease Agreement w/ area in square meters To be provided by the applicant
13 Letter of Intent To be provided by the applicant
14 Affidavit No Objection executed by the owners and residents of the
To be provided by the applicant
adjacent surrounding properties
15 Barangay Resolution interposing No Objection and rendering Official
To be provided by the applicant
Statement which allows the construction of the proposed Project
16 Company Profiles highlighting Track Records in Design, Construction &
To be provided by the applicant
Operations of Mixed-Use High-Rise Building
17 Commitment of Support to Barangay DRMM Projects To be provided by the applicant
18 Affidavit of Safety To be provided by the applicant
19 Commitment of Support to Local Economy To be provided by the applicant
20 Commitment of Bearing the Negative Impact To be provided by the applicant
21 Certification from the Utility Companies To be provided by the applicant
22 Berde Registration & Certification To be provided by the applicant
23 Disaster Risk Reduction & Management Plan (DRRMP) To be provided by the applicant
24 Traffic Impact Assessment /Impact Study & Traffic Management Plan To be provided by the applicant
25 Community Master Plan To be provided by the applicant
26 Letter / Certification from Appropriate Historical and Cultural Agencies To be provided by the applicant
27 Archeological Impact Assessment & Management (AIAM) To be provided by the applicant
28 Radial Distance To be provided by the applicant
29 DOH (CTR. For Device Regulation, Radiation Health and Research) To be provided by the applicant
30 Height Clearance Permit (Civil Aviation of the Philippines) To be provided by the applicant
31 Onwards. Additional Documents To be provided by the applicant
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 CLIENT FEES TO PROCESSIN PERSON
AGENCY ACTIONS
STEPS BE PAID G TIME RESPONSIBLE
Secure an Provide the applicant the
Application & Application & Affidavit of
Planning Officer
Affidavit of Undertaking Form 2 minutes
IV
Undertaking
Form
DAY 1
Submit the Receive the complete sets
complete of requirements and
sets of provide the applicant the
Planning Officer
Requirement official contact number of 15 minutes
IV
s in a Long CPDO for follow-up and/or
Expanding inquiries regarding the
Envelope status of application
Recording the received
application in the Office
Planning Officer
logbook and assign a 5 minutes
IV
control number for such
application
Encoding on the computer
Planning Officer
database the received 5 minutes
III
application
simple: 15
Evaluation of the mins Proj. Dev't.
Architectural Plans complex: 4 Officer III
hrs
Final Review of Evaluation simple: 15
Sheets, Architectural minutes Proj. Dev't.
DAY 2
Plans and all submitted complex: 2 Officer III
documents hours
Prepare the Indorsement of
the Architectural Plans & Planning Officer
10 minutes
Evaluation Sheet for III
Inspection
Inspect the proposed Planning Officer
DAY 3 8 Hours
project Site III
Submit a written report of Planning Officer
DAY 4 5 minutes
the result of the inspection III
Review of the Architectural
Plans & Approval of the Officer-in-
10 minutes
Evaluation Sheet & Report Charge
of the Inspector
Set the date of the Zoning Officer-in-
5 minutes
Board Hearing Charge
Notify the Applicant about Planning Officer
5 minutes
the hearing III

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 CLIENT FEES TO PROCESSING PERSON
AGENCY ACTIONS
STEPS BE PAID TIME RESPONSIBLE
DAY 5
To be scheduled not less than one
day after setting the date for the
Zoning
zoning board hearing and not applicable / Zoning Board
Board
depending on the vailability of all varies Members
Hearing
majority of the members of the
board
DAY 6
Preparation of Zoning Board
Recommendatory Resolution and Zoning Board
4-6 hours
Affixing of Signatures by Zoning Secretariat
Board Members
DAY 7
Indorse the Completed Zoning
Resolution (w/ affixed signatures) Planning Officer
30 minutes
to the Sangguniang Panglungsod III
Secretariat
DAY 8

The Sangguniang Panglungsod on

a regular session day, will discuss
and decide on the council's action
Not Applicable /
on the indorsed Zoning Board City Council
Varies
Resolution, if the said Resolution
has been agendaed on that day as
per the Sanggunian's Secretariat

DAY 9
Issuance of the Order of Payment
A. Filing Planning Officer
(if the City Council’s resolution is 5 minutes
Fees IV
favorable to the Application )
1. Application : Php 200.00

2. Motion for Appeals : Php 2,000.00

3. Zoning Certification : Php 400.00

B. Zoning Fees (Building & Business)

1. Exception, varainces, non-conforming

use and special use * Php 150.00 of
TFA
Printing & Processing of the
Zoning Permit and CNC (only
Planning Officer
upon payment of the order of 5 minutes
III
payment & presentation of
payment receipt)

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PROCESSING & APPROVAL OF ZONING PERMIT APPLICATIONS FOR
BUILDING CONSTRUCTION
FOR NEW / ADDITION / EXTENSION

Office or Division Zoning Division

Classification Complex
Type of Transaction G2C - Government to Citizen
Who may avail General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Long Expanding Envelope (for filing) To be provided by the applicant
Notarized Application Form for Zoning Permit To be filled-up by the applicant
Notarized Affidavit of Undertaking (liability of the
owner for excessive construction) To be filled-up by the applicant
FOR REPRESENTATIVE: Special Power of
Attorney (SPA) & Photocopy of Representative's To be accomplished by the applicant
Valid ID and his assigned Attorney-in-fact
Photocopy of Owner's Valid ID with signature To be filled-up by the applicant
Photocopy of Barangay Permit (specifically for To be provided by the applicant from
zoning/building permit application) the Barangay concerned
Certiified True Copy of Transfer Certificate of Title
(TCT) From the City Registry of Deeds
Photocopy of Latest Tax Declaration (Land and
Building) From the City Assessor's Office
Updated Official Receipt of Real Estate Tax From the City Treasurer's Office
Lot Plan w/ Clear & Detailed Vicinity Map (signed From a Licensed Private Geodetic
& sealed by a registered Geodetic Engineer) Engineer
Architectural Plans (5 sets signed & sealed by a From a Licensed Private Architect /
REGISTERED ARCHITECT) Engineer
w/ Structural Sheets (5 sets signed & sealed by a
REGISTERED ENGINEER)
ALL Architectural Plans must be signed by the
owner To be filled-up by the applicant
FOR CORP: Secretary's Certificate specifically for
zoning & building permit application (if applicable) To be provided by the applicant
FOR CORP: Photocopy of Corporate Secretary's
Valid ID and Representative's Valid ID (if
applicable) To be provided by the applicant
Lease Agreement w/ area in sq.m. (if applicable) To be provided by the applicant
Deed of Absolute Sale (if applicable) To be provided by the applicant
Extrajudicial Settlement (if applicable)
To be provided by the applicant

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CLIENT FEES TO BE PROCESSING PERSON
AGENCY ACTIONS
STEPS PAID TIME RESPONSIBLE
Secure an Provide the applicant
Application & the Application &
Planning Officer
Affidavit of Affidavit of Undertaking 2 minutes
IV
Undertaking Form
Form
DAY 1
Submit the Receive the complete
complete sets sets of requirements
of and provide the
Requirements applicant the official
Planning Officer
in a Long contact number of 15 minutes
IV
Expanding CPDO for follow-up
Envelope and/or inquiries
regarding the status of
application
Recording the received
application in the Office
Planning Officer
logbook and assign a 5 minutes
IV
control number for such
application
Evaluation of the simple: 15 Proj. Dev't.
Architectural Plans minutes Officer III
complex: 4
hours
DAY 2
Final Review of
simple: 15 Proj. Dev't.
Evaluation Sheets,
minutes Officer III
Architectural
Plans and all submitted complex: 2
documents hours
Encoding on the
Planning Officer
computer database the 5 minutes
III
received application
Prepare the Notice of
Denial if the application
violates the Land Use Planning Officer
5 minutes
Intensity Control III
provision of City
Ordinance 8119
Prepare the
Indorsement of the
Planning Officer
Architectural Plans & 10 minutes
IV
Evaluation Sheet for
Inspection
DAY 3

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 Inspect the proposed Planning Officer
project Site 8 Hours III / Proj. Dev't.
Officer V
DAY 4
Submit a written report Planning Officer
of the result of the 5 minutes III / Proj. Dev't.
inspection Officer V
Prepare the Zoning
Permit Application
Disapproval if the
Planning Officer
submitted Architectural 10 minutes
III
Plan is inconsistent with
the on-going actual
construction
If the Proposed Project
was found to have no
violation after
Planning Officer
inspection, submit the
2 minutes III / Proj. Dev't.
Evaluation Sheet &
Officer V
Inspector's report to the
Department Head for
approval
Review of the
Architectural Plans &
Officer-in-
Approval of the 10 minutes
Charge
Evaluation Sheet &
Report of the Inspector
Issuance of Order of
Payment Planning Officer
Application 5 minutes
Fee : Php IV
200.00
Zoning Fees:
1. Residential (R-3/MXD)
Php 3.00/sq.m. of TFA
2. Commercial (C-3/MXD / C-2/MXD)
Php 10.00/sq.m. of TFA
* Yards utilized for commercial purposes
Php 5.00/sq.m. of TLA
3. Light Industrial (I-1)
Php 15.00/sq.m. of TFA
* Yards utilized for industrial purposes
Php 10.00/sq.m. of TLA
4. Utility Zone (UTL)
Php 10.00/sq.m. of TFA
* Yards utilized for Utility purposes
Php 8.00/sq.m. of TLA
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 5. Institutional Zone
* General Institutional (INS-G)
* University Cluster (INS-U)
Php 8.00/sq.m. of TFA
* Yards utilized for institutional purposes
Php 5.00/sq.m. of TLA
6. General Public Open Space
Php 5.00/ sq.m. of TFA
7. Cemetery Zone (POS-CEM)
Php 5.00/ sq.m. of TFA
8. Advertisements / Business Signboards /
Billboards or Street Graphics
Php 10.00/sq.m. of TSA
9. Water Zone (WTR)
Php 8.00/sq.m. of TFA
Processing Fee :
25% of the corresponding zoning fee shall
be applied for every annual renewal
Printing & Processing of Planning Officer
5 minutes
the Zoning Permit III
Approval & Signature of
the Architectural Plans 10 minutes Officer-in-Charge
& Zoning Permit
DAY 5
Release of the Zoning Planning Officer
5 minutes
Permit IV

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PROCESSING & APPROVAL OF ZONING PERMIT APPLICATIONS FOR BUILDING
CONSTRUCTION
FOR RENOVATION
Office or Division Zoning Division
Classification Complex
Type of Transaction G2C - Government to Citizen
Who may avail General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 Long Expanding Envelope (for filing) To be provided by the applicant
2 Notarized Application Form for Zoning Permit To be filled-up by the applicant
Notarized Affidavit of Undertaking (liability of
3 the owner for excessive construction To be filled-up by the applicant
FOR REPRESENTATIVE: Special Power of To be accomplished by the
Attorney (SPA) & Photocopy of applicant and his assigned
4 Representative's Valid ID Attorney-in-fact
5 Photocopy of Owner's Valid ID with signature To be provided by the applicant
Photocopy of Barangay Permit (specifically for
6 zoning/building permit application) From the Barangay concerned
Lot Plan w/ Clear & Detailed Vicinity Map From a Licensed Private
7 signed & sealed by a Geodetic Engineer
registered Geodetic Engineer (if applicable)
Architectural Plans (5 sets signed & sealed by a From a Licensed Private
8 REGISTERED ARCHITECT) Architect / Engineer
ALL Architectural Plans must be signed by the
9 owner To be filled-up by the applicant
FOR CORP: Secretary's Certificate specifically
10 for zoning & building permit application To be provided by the applicant
FOR CORP: Photocopy of Corporate
Secretary's Valid ID and Representative's Valid
11 ID To be provided by the applicant
FOR SINGLE PROPRIETOR: Photocopy of DTI
12 Certificate To be provided by the applicant
13 Lease Agreement w/ area in sq.m. To be provided by the applicant

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 FEES
CLIENT TO PROCESSING PERSON
AGENCY ACTIONS
STEPS BE TIME RESPONSIBLE
PAID
Secure an
Application & Provide the applicant the
Planning Officer
Affidavit of Application & Affidavit of 2 minutes
IV
Undertaking Undertaking Form
Form
DAY 1
Submit the
Receive the complete sets of
complete sets
requirements and provide the
of
applicant the official contact 15 Planning Officer
Requirements
number of CPDO for follow-up minutes IV
in a Long
and/or inquiries regarding the
Expanding
status of application
Envelope
Recording the received
application in the Office logbook 5 Planning Officer
and assign a control number for minutes IV
such application
simple:
Evaluation of the Architectural
15
Plans Proj. Dev't.
minutes
Officer III
complex:
4 hours
DAY 2
simple:
Final Review of Evaluation
15
Sheets, Architectural Proj. Dev't.
minutes
Officer III
Plans and all submitted complex:
documents 2 hours
Encoding on the computer
5 Planning Officer
database the received
minutes III
application
Prepare the Indorsement of the
10 Planning Officer
Architectural Plans & Evaluation
minutes IV
Sheet for Inspection
DAY 3
Planning Officer
Inspect the proposed project
8 Hours III / Proj. Dev't.
Site
Officer V
DAY 4
Planning Officer
Submit a written report of the 5
III / Proj. Dev't.
result of the inspection minutes
Officer V

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 Prepare the Zoning Permit
Application Disapproval if there
10 Planning Officer
is a misrepresentation on the
minutes III
application and submitted
Architectural Plans
If the Proposed Project was
found to have no violation after
Planning Officer
inspection, submit the 2
III / Proj. Dev't.
Evaluation Sheet & Inspector's minutes
Officer V
report to the Department Head
for approval
Review of the Architectural
Plans & Approval of the 10
Officer-in-Charge
Evaluation Sheet & Report of minutes
the Inspector

Application
Planning
Issuance of Order of Payment Fee : Php 5 minutes
Officer IV
200.00

Zoning Fees: 75% of the corresponding

prescribed fee
1. Residential (R-3/MXD)
Php 3.00/sq.m. of TFA
2. Commercial (C-3/MXD / C-2/MXD)
Php 10.00/sq.m. of TFA
* Yards utilized for commercial purposes
Php 5.00/sq.m. of TLA
3. Light Industrial (I-1)
Php 15.00/sq.m. of TFA
* Yards utilized for industrial purposes
Php 10.00/sq.m. of TLA
4. Utility Zone (UTL)
Php 10.00/sq.m. of TFA
* Yards utilized for Utility purposes
Php 8.00/sq.m. of TLA
5. Institutional Zone
* General Institutional (INS-G)
* University Cluster (INS-U)
Php 8.00/sq.m. of TFA
* Yards utilized for institutional purposes
Manila Citizen’s Charter 105 | P a g e
 Php 5.00/sq.m. of TLA
6. General Public Open Space
Php 5.00/ sq.m. of TFA
7. Cemetery Zone (POS-CEM)
Php 5.00/ sq.m. of TFA
8. Advertisements / Business
Signboards /
Billboards or Street Graphics
Php 10.00/sq.m. of TSA

9. Water Zone (WTR)

Php 8.00/sq.m. of TFA
Processing Fee :
25% of the corresponding zoning fee
shall
be applied for every annual renewal
Printing & Processing of the Planning
5 minutes
Zoning Permit Officer III
Approval & Signature of the
Officer-in-
Architectural Plans & Zoning 10 minutes
Charge
Permit
DAY 5
Planning
Release of the Zoning Permit 5 minutes
Officer IV

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 VI. Feedback and Complaints
FEEDBACK AND COMPLAINTS MECHANISM
How to send
1. Send feedbacks at cpdomla@yahoo.com
feedback
1. Feedbacks are reviewed and validated every Friday by the
designated Public Relation Officer and then indorsed to the Officer-
in-Charge.
How feedbacks 2. Feedback requiring answers are forwarded to the concerned
are processed Division Chief for comments within 3 days upon receipt of the
feedback
3. The office response will be sent thru email.
for Inquiries and follow-ups: cell number: 0945-7264193 (globe)
1. Complaints can be filed via telephone, email and letter
containing the following information:
How to file a a. Name of person being complained
complaint b. Simple Incident Report
c. Evidence
for inquiries and follow-ups: please see contact information below.
1. Complaint/s via phone will be taken down by our personnel and
will endorse it to the Public Relation Officer
2. The Public Relation Officer checks the email and letters on a
daily basis and evaluated the veracity of each complaint.
3. A letter of acknowledging the receipt of your complaint letter will
then be sent to the complainant.
4. Upon evalaution, the Public Relation Officer will indorse all
How complaints received via email and phone on a particular day to
complaints are the Department Head for appropriate action.
processed 5. The Department Head will indorse the complaints to the
concerned Division Chief for investigation.
6. The Division Chief will submit the necessary Investigative Report
and indorse the Explanatory Report submitted by the personnel
concerned.
7. The Public Relation Officer will send the Office reply to the client.
for inquiries and follow-ups:
1. email address: cpdomla@yahoo.com
2. cell number 0945-7264193 (globe)
Contact
3. mailing address: Rm 349 City Planning & Development Office,
Information
Arroceros cor. A. Villegas Sts., Ermita, Manila

Manila Citizen’s Charter 107 | P a g e