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Replacing Memory Module

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CRU Procedures
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: DPE procedures
: Hardware Replacement Procedures
: Replacing Memory Module
Serial Number(s): CKM00185001997
SR Number(s): 112554211

Generated: July 27, 2021 12:12 PM GMT

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Publication Date: July, 2021

Dell Technologies Confidential Information- for internal use only version: 1.0.5.82

Page 1 of 27
 Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

Replacing Memory Module .....................................................................................................5

Dell Technologies Confidential Information- for internal use only version: 1.0.5.82

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Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks

1. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

542690: How to turn on Proactive Remote Support Suppression to temporarily stop maintenance
activity alerts sent to Unisphere, customer, and Dell EMC support during a maintenance window.

543817: For a specific set of part numbers, there is a rare occurrence of a drive not logging back into
the host following SP hardware maintenance activities.

2. This is a link to the top trending service topics. These topics may or not be related to this activity.
This is merely a proactive attempt to make you aware of any KB articles that may be associated with
this product.

Note: There may not be any top trending service topics for this product at any given time.

Dell EMC Unity Top Service Topics

Dell Technologies Confidential Information- for internal use only version: 1.0.5.82

Page 3 of 27
Dell Technologies Confidential Information- for internal use only version: 1.0.5.82

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Replacing Memory Module

Note: The next section is an existing PDF document that is inserted into this procedure. You may see
two sets of page numbers because the existing PDF has its own page numbering. Page x of y on the
bottom will be the page number of the entire procedure.

Dell Technologies Confidential Information- for internal use only version: 1.0.5.82

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Customer Replacement Procedure

Dell EMC Unity™ Family

Dell EMC Unity All Flash and Unity Hybrid

Replacing a faulted memory module

302-002-586
REV 02
July 2017

This document describes how to replace a faulted memory module in

Unity All Flash and Unity Hybrid systems.
Memory modules are located on the CPU board within each storage processor (SP)
assembly in the disk processor enclosure (DPE). You remove the SP assembly from the
rear of the DPE.

NOTICE

This procedure involves storage processor (SP) reboots coordinated to ensure that at
least one SP is running at all times. During an SP reboot, data will be unavailable to
front- or back-end connections that are not duplicated on the peer SP.

l Before you start......................................................................................................2

l Summary of tasks for replacing a DIMM................................................................. 7
l Identifying and locating the faulted memory module...............................................8
l Preparing the storage processor (SP) for service...................................................8
l Replacing the faulted memory module...................................................................10
l Rebooting an SP into Normal Mode.......................................................................18
l Verifying the new memory module........................................................................ 19
l Returning a faulted part........................................................................................20

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Customer Replacement Procedure

Before you start

Before you begin this procedure, ensure that you have received the new part and have
correctly identified its intended location in the system. Refer to your Unisphere
Service section for instruction on how to identify failures, order new parts and handle
hardware components.

NOTICE

This procedure involves storage processor (SP) reboots coordinated to ensure that at
least one SP is running at all times. During an SP reboot, data will be unavailable to
front- or back-end connections that are not duplicated on the peer SP.

Verifying replacement memory modules

Ensure that your replacement memory module is the same capacity as the faulted
memory module. If you received multiple replacement memory modules of a different
capacity than the faulted memory module, replace all memory modules in the storage
processor at the same time.
View the installed memory modules configuration using: svc_check_hw_config -
d. For more information about using this and other service commands, refer to Unity
Family Service Commands.

Additional resources
As part of an improvement effort, revisions of the software and hardware are
periodically released. Therefore, some functions described in this document might not
be supported by all versions of the software or hardware currently in use. The product
release notes provide the most up-to-date information on product features. Contact
your technical support professional if a product does not function properly or does not
function as described in this document.
Where to get help
Support, product, and licensing information can be obtained as follows:
Product information
For product and feature documentation or release notes, go to Unity Technical
Documentation at: www.emc.com/en-us/documentation/unity-family.htm.
Troubleshooting
For information about products, software updates, licensing, and service, go to Online
Support (registration required) at: https://Support.EMC.com. After logging in, locate
the appropriate Support by Product page.
Technical support
For technical support and service requests, go to Online Support at: https://
Support.EMC.com. After logging in, locate Create a service request. To open a
service request, you must have a valid support agreement. Contact your Sales
Representative for details about obtaining a valid support agreement or to answer any
questions about your account.

2 Unity All Flash and Unity Hybrid Customer Replacement Procedure

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 Replacing a faulted memory module

Special notice conventions used in this document

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or

serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or

serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or

moderate injury.

NOTICE

Addresses practices not related to personal injury.

Note

Presents information that is important, but not hazard-related.

Handling replaceable units

This section describes the precautions that you must take and the general procedures
that you must follow when removing, installing, and storing any replaceable unit.

Avoiding electrostatic discharge (ESD) damage

When replacing or installing hardware units, you can inadvertently damage the
sensitive electronic circuits in the equipment by simply touching them. Electrostatic
charge that has accumulated on your body discharges through the circuits. If the air in
the work area is very dry, running a humidifier in the work area will help decrease the
risk of ESD damage. Follow the procedures below to prevent damage to the
equipment.
Be aware of the following requirements:
l Provide enough room to work on the equipment.
l Clear the work site of any unnecessary materials or materials that naturally build
up electrostatic charge, such as foam packaging, foam cups, cellophane wrappers,
and similar items.
l Do not remove replacement or upgrade units from their antistatic packaging until
you are ready to install them.
l Before you begin service, gather together the ESD kit and all other materials you
will need.
l Once servicing begins, avoid moving away from the work site; otherwise, you may
build up an electrostatic charge.
l Use ESD anti-static gloves or an ESD wristband (with strap).
If using an ESD wristband with a strap:

Handling replaceable units 3

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Customer Replacement Procedure

n Attach the clip of the ESD wristband to the ESD bracket or bare metal on a
cabinet/rack or enclosure.
n Wrap the ESD wristband around your wrist with the metal button against your
skin.
n If a tester is available, test the wristband.
l If an emergency arises and the ESD kit is not available, follow the procedures in
Emergency Procedures (without an ESD kit).

Emergency procedures (without an ESD kit)

In an emergency when an ESD kit is not available, use the following precautions to
reduce the possibility of an electrostatic discharge by ensuring that your body and the
subassembly are at the same electrostatic potential.

NOTICE

These precautions are not a substitute for the use of an ESD kit. Follow them only in
the event of an emergency.

l Before touching any unit, touch a bare (unpainted) metal surface of the cabinet/
rack or enclosure.
l Before removing any unit from its antistatic bag, place one hand firmly on a bare
metal surface of the cabinet/rack or enclosure, and at the same time, pick up the
unit while it is still sealed in the antistatic bag. Once you have done this, do not
move around the room or touch other furnishings, personnel, or surfaces until you
have installed the unit.
l When you remove a unit from the antistatic bag, avoid touching any electronic
components and circuits on it.
l If you must move around the room or touch other surfaces before installing a unit,
first place the unit back in the antistatic bag. When you are ready again to install
the unit, repeat these procedures.

Hardware acclimation times

Systems and components must acclimate to the operating environment before
applying power. This requires the unpackaged system or component to reside in the
operating environment for up to 16 hours in order to thermally stabilize and prevent
condensation.
Refer to the table, Table 1 on page 4, to determine the precise amount of
stabilization time required.

Table 1 Hardware acclimation times (systems and components)

…then let the system

or component
If the last 24 hours of the acclimate in the new
TRANSIT/STORAGE …and the OPERATING environment this many
environment was this: environment is this: hours:
Temperature Humidity

Nominal Nominal Nominal 68-72°F (20-22°C) 0-1 hour

68-72°F 40-55% RH 40-55% RH
(20-22°C)

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 Replacing a faulted memory module

Table 1 Hardware acclimation times (systems and components) (continued)

…then let the system

or component
If the last 24 hours of the acclimate in the new
TRANSIT/STORAGE …and the OPERATING environment this many
environment was this: environment is this: hours:
Cold Dry <86°F (30°C) 4 hours
<68°F (20°C) <30% RH

Cold Damp <86°F (30°C) 4 hours

<68°F (20°C) ≥30% RH

Hot Dry <86°F (30°C) 4 hours

>72°F (22°C) <30% RH

Hot Humid <86°F (30°C) 4 hours

>72°F (22°C) 30-45% RH

Humid <86°F (30°C) 8 hours

45-60% RH

Humid <86°F (30°C) 16 hours

≥60% RH

Unknown <86°F (30°C) 16 hours

NOTICE

l If there are signs of condensation after the recommended acclimation time has
passed, allow an additional eight (8) hours to stabilize.
l Systems and components must not experience changes in temperature and
humidity that are likely to cause condensation to form on or in that system or
component. Do not exceed the shipping and storage temperature gradient of
45°F/hr (25°C/hr).
l Do NOT apply power to the system for at least the number of hours specified in
the table, Table 1 on page 4. If the last 24 hours of the transit/storage
environment is unknown, then you must allow the system or component 16 hours
to stabilize in the new environment.

Removing, installing, or storing replaceable units

Use the following precautions when removing, handling, or storing replaceable units:

CAUTION

Some replaceable units have the majority of their weight in the rear of the
component. Ensure that the back end of the replaceable unit is supported while
installing or removing it. Dropping a replaceable unit could result in personal
injury or damage to the equipment.

Handling replaceable units 5

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Customer Replacement Procedure

NOTICE

l For a module that must be installed into a slot in an enclosure, examine the rear
connectors on the module for any damage before attempting its installation.
l A sudden jar, drop, or even a moderate vibration can permanently damage some
sensitive replaceable units.

l Do not remove a faulted replaceable unit until you have the replacement available.
l When handling replaceable units, avoid electrostatic discharge (ESD) by wearing
ESD anti-static gloves or an ESD wristband with a strap. For additional
information, refer to Avoiding electrostatic discharge (ESD) damage on page 3.
l Avoid touching any exposed electronic components and circuits on the replaceable
unit.
l Never use excessive force to remove or install a replaceable unit. Take time to
read the instructions carefully.
l Store a replaceable unit in the antistatic bag and the specially designed shipping
container in which you received it. Use the antistatic bag and special shipping
container when you need to return the replaceable unit.
l Replaceable units must acclimate to the operating environment before applying
power. This requires the unpackaged component to reside in the operating
environment for up to 16 hours in order to thermally stabilize and prevent
condensation. Refer to Hardware acclimation times on page 4 to ensure the
replaceable unit has thermally stabilized to the operating environment.

NOTICE

Your storage system is designed to be powered on continuously. Most components

are hot swappable; that is, you can replace or install these components while the
storage system is running. However, the system requires that:
l Front bezels should always be attached to ensure EMI compliance. Make sure you
reattach the bezel after replacing a component.
l Each slot should contain a component or filler panel to ensure proper air flow
throughout the system.

Unpacking a part
Procedure
1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in
which you are installing the part.
2. Unpack the part and place it on a static-free surface.
3. If the part is a replacement for a faulted part, save the packing material to
return the faulted part.

Standard touch point colors

Touch points are component locations where you can:
l Grip the hardware to remove or install a component.
l Open or close a latch.

6 Unity All Flash and Unity Hybrid Customer Replacement Procedure

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 Replacing a faulted memory module

l Turn a knob to open, close, or adjust a component.

Standard touch point colors are terra-cotta (orange) or blue.

Note

Within this documentation, the color orange is used instead of terra-cotta for
simplicity.

Table 2 Standard touch point colors

Touch point color Description

Terra-cotta This color indicates that you can perform the task, such as remove a
(orange) component with a terra-cotta (orange) lever, while the system remains
powered (up/on).

Note

Some tasks may require additional steps.

Blue This color indicates that a shutdown of the system or component is

required before you can perform the task, such as removing a
component with a blue lever.

Summary of tasks for replacing a DIMM

To replace a DIMM, you must complete the tasks below in the order in which they
appear. This document provides instructions for completing each task.
1. Identify the faulted DIMM.
2. Shutdown the SP assembly that contains the faulty DIMM.
3. Remove the SP assembly from the enclosure.
4. Remove the top cover from the SP assembly.
5. Remove the air flow baffle from the SP assembly.
6. Remove the faulted DIMM.
7. Unpack the replacement DIMM.
8. Install the replacement DIMM.
9. Install the air flow baffle in the SP assembly.
10. install the top cover on SP assembly.
11. Install the SP assembly in the enclosure.
12. Verify operation of the replacement DIMM.

Summary of tasks for replacing a DIMM 7

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Customer Replacement Procedure

Identifying and locating the faulted memory module

Before you replace a faulted memory module, you must locate its placement within the
storage system by using Unisphere.
Using Unisphere, locate the faulted memory module in the enclosure.
Procedure
1. In Unisphere, select System View.
2. Select the Enclosures page.
Select the DPE in the Enclosure dropdown menu and select the Top view of
the enclosure. Locate the new memory module shown in this enclosure view.

3. Locate the faulted memory module marked orange and displayed in the
Enclosure view shown.
Figure 1 Faulted SP A memory module in slot 0 - example location

Preparing the storage processor (SP) for service

To protect your system from accidental data loss during this maintenance activity, you
must prepare the SP for service. You prepare an SP for service by putting it in Service
Mode.
Entering Service Mode stops I/O on the SP so that service tasks can be safely
performed.

Note

Both SPs must NOT be in Service mode at the same time.

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 Replacing a faulted memory module

Procedure
1. Open Unisphere and select Service, then Service Tasks.
2. Under the name of the storage processor where you will install the new memory
module, select Enter Service Mode and then click Execute.
3. When prompted, enter the Service Password to put the SP into Service Mode.

4. (Optional) Either refresh your browser or follow the on-screen instructions to

restore full-functionality to Unisphere.
When placing the primary storage processor into Service Mode, Unisphere will
become momentarily unresponsive (about one minute) as the management
services transfer over to the other SP.
5. Return to cabinet with the system and locate the SP in the DPE from the back
of the cabinet.
6. Wait until the SP fault LED is flashing alternating amber and blue before
continuing to the next task.
The SP fault LED will flash alternating amber and blue while the SP remains in
Service mode and is receiving active power.
Figure 2 SP fault LED
1 GbE

5
5
MAC:
2 3
1
1 4
4
2 3 0 1
10 GbE x4 x4

Preparing the storage processor (SP) for service 9

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Customer Replacement Procedure

Replacing the faulted memory module

Take the following actions to remove the faulted memory module and install the
replacement memory module into the system.

Removing an SP assembly
This procedure describes how to remove an SP assembly from the enclosure. There
are two SP assemblies. The top SP assembly is considered to be "upside-down" and
will mirror the bottom SP assembly. The illustration shows removal of the top SP
assembly. The procedure for removing the bottom SP assembly is the same.
Before you begin
Locate the faulted SP assembly with the amber Fault LED.

NOTICE

DO NOT REMOVE an SP assembly while the "Unsafe to remove SP" LED shown
below is lit.

Procedure
1. Rotate the power cord bail to the right (left for bottom power supply).
Disconnect the AC power cord from the power supply.

Note

If the I/O module and network cables are not already labeled, label them clearly
for reconnecting them later.

2. Disconnect the network and all other cables from the back of the I/O modules
and network ports on the SP assembly.

NOTICE

Do not remove any cables from the other SP assembly.

3. Pull the torque limit screw handle out of the SP assembly (1).
4. Turn the handle counterclockwise to release the SP assembly from the
enclosure (1).
As the handle is turned, the SP assembly extracts out of the enclosure. When
outward movement stops, the SP assembly is ready for removal.

CAUTION

The SP assembly comes completely out of the enclosure. Be prepared to

support the SP assembly to avoid dropping it.

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 Replacing a faulted memory module

Figure 3 Remove an SP assembly

CL5720

5. Use the handle to pull the SP assembly outward enough to grasp the sides with
both hands (2). Then with both hands supporting the SP assembly, pull the SP
assembly fully out of the enclosure.
6. Place the SP assembly, with topside upward, on a clean, flat static-free work
surface.
7. Verify that all SP assembly LEDs are off to ensure that the SP has completed
its power off after the removal from the DPE.
It takes about three minutes for the SP assembly to deplete internal power once
removed from the power source.

CAUTION

Do not remove the SP top cover until the automatic vaulting process has
completed and all SP LEDs are off. If the top cover is opened while the
vaulting process is occurring, it triggers a power down of the SP and its
components, interrupting the vaulting process.

Removing an SP assembly 11

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Customer Replacement Procedure

Removing the top cover from the SP assembly

Procedure
1. While pushing down the blue release button (1), slide the top cover rearward
approximately ½ inch until it stops (2).
2. Lift the top cover upward and remove it from the SP assembly (3).
Figure 4 Removing top cover from SP assembly

Removing the air flow baffle

Before you begin
Ensure that the SP assembly has exhausted all internal power before removing the top
air baffle.
Procedure
1. Press in on the tabs on both sides of the air flow baffle (1).
2. Lift the air flow baffle upward and remove it from the SP assembly (2).

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 Replacing a faulted memory module

Figure 5 Removing the air baffle

CL5726

Removing a DIMM (Memory Module)

There are four slots for DIMM. The procedure for removing any of the DIMMs is the
same.
Procedure
1. Attach an ESD wristband to your wrist and the enclosure.
2. Locate the DIMM slot containing the faulted module.

Removing a DIMM (Memory Module) 13

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Customer Replacement Procedure

Figure 6 Memory module slot locations

3 2 1 0

Location Unity Unity Unity Unity Unity 650F

300/300F 400/400F 500/500F 600/600F memory
memory and Unity and Unity and Unity layout
layout a 350F 450F 550F
memory memory memory
layout layout layout
Slot 0 8GB / 16GB 16GB 16GB 32GB 64GB

Slot 1 8GB / 16GB 16GB 16GB 32GB 64GB

Slot 2 Empty Empty 16GB 32GB 64GB

Slot 3 8GB / 16GB 16GB 16GB 32GB 64GB

a. Ensure each storage processor is populated with uniform capacity memory modules. Do not
mix different capacity memory modules within the storage processor.

3. Depress the two retaining tabs downward to free the DIMM module from its
slot.
4. Remove the DIMM module from the slot. Repeat for any other DIMM modules
as required.

14 Unity All Flash and Unity Hybrid Customer Replacement Procedure

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 Replacing a faulted memory module

Figure 7 Removing a DIMM

CL5734

Installing a DIMM (Memory Module)

Procedure
1. Attach an ESD wristband to your wrist and the enclosure.
2. Touching only the DIMM's outside edges, align the module with the connector.
3. Firmly push the DIMM straight down into the connector. When the DIMM is
fully seated you will hear a snap and feel the connector latches click into place.
Figure 8 Installing a DIMM

CL5735

Installing a DIMM (Memory Module) 15

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Customer Replacement Procedure

4. Repeat this procedure for other DIMMs as required.

Installing the air flow baffle

Note

The left side of the air baffle mounts over the coin cell battery.

Procedure
1. Align the two retaining clips on the air flow baffle with the slots on sides of the
SP assembly (1).
2. Push downward on the air flow baffle to secure it to the SP assembly (2).
Figure 9 Installing the air baffle

CL5727

Installing the top cover on the SP assembly

Procedure
1. Position the top cover over the SP assembly and align it with the slots in the
sides at rear of the assembly (1).
2. Pull the top cover forward approximately ½ inch to secure it in place (2).

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 Replacing a faulted memory module

Figure 10 Installing the top cover

Installing an SP assembly
This procedure describes how to install an SP assembly in the enclosure.
Procedure
1. Align the SP assembly with the enclosure slot and slide it into the slot until it
stops (1).
2. Turn the orange torque limit screw handle clockwise until you hear a click sound
from the handle (1). The click sound indicates the torque limit is reached and
the SP assembly is seated in the enclosure.
3. Push the orange torque limit screw handle into the SP assembly until you hear a
click sound from the handle (2). The click sound indicates screw handle is
secured in the assembly.

Installing an SP assembly 17

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Customer Replacement Procedure

Figure 11 Installing the SP assembly

CL5721

4. Connect each I/O module cable and network cable into the same port from
which it was removed.
5. Connect the AC power cord to the power supply and secure the cord with the
retention bail at the connector.
The power supply fault LED turns off after about 2 seconds.

Rebooting an SP into Normal Mode

Before you begin
Wait about 10-15 minutes after reinserting the SP into the system to allow the fully
reboot into Service Mode and the SP fault LED is flashing alternating amber and blue
(1 hz) before continuing.

Note

If you attempt this task before the SP has completed its automatic reboot into Service
Mode the attempt to reboot into Normal mode will fail.

Reboot the recently serviced SP into Normal Mode using the procedure that follows:
Procedure
1. Open Unisphere and select Service, then Service Tasks.
2. Under the name of the storage processor where you installed the new memory
module, select Reboot and the click Execute.

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 Replacing a faulted memory module

3. When prompted, enter the Service Password to put the SP into Normal Mode.
It may take up to 15 minutes for the system to complete its reboot to return to
normal mode.

Verifying the new memory module

Verify that the new memory module is recognized by your system, and operating
correctly using the procedure that follows.
Procedure
1. In Unisphere, select System View.
2. On the Summary page, confirm that the system status is OK.
3. Select the Enclosures page.
4. Verify that the memory module appears with OK status in the enclosure view.
You may need to refresh Unisphere by clicking on the refresh icon next to the
Enclosures view.
Select the DPE in the Enclosure dropdown menu and select the Top view of
the enclosure. Locate the new memory module shown in this enclosure view.
Figure 12 Healthy SP A memory module in slot 0 - example location

If the system health monitor shows the part as faulted, contact your service
provider.

Verifying the new memory module 19

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Customer Replacement Procedure

Troubleshooting notes
This section describes troubleshooting steps to follow in the event that you are having
problems verifying the functionality of the memory module.

Problem Cause Solution Example

System remains The memory The system checks the storage Example of invalid
in Service Mode configuration is processor memory configuration memory
and Memory invalid. at boot time. View the installed configuration:
Fault LED memory modules configuration
l A memory 17:31:50
indicator is lit. using: svc_check_hw_config
module is root@spa spa:~>
-d. For more information about svc_check_hw_con
installed in
using this and other service fig -d
the incorrect Error: Invalid
commands, refer to Unity Family Memory Config
slot
Service Commands. Replace the Found:
l The memory DIMM 0 : 16GB
invalid memory module in the DIMM 1 : EMPTY
modules are storage processor with the DIMM 2 : 16GB
not all the correct memory module. DIMM 3 : 16GB
Expected:
same size DIMM 0 : 16GB
DIMM 1 : 16GB
DIMM 2 : 16GB
DIMM 3 : 16GB

Returning a faulted part

We appreciate the return of defective material within 5 business days (for US
returns). For International customers, please return defective material within 5-10
business days. All instructions and material required to return your defective part were
supplied with your good part shipment.
Procedure
1. Package the faulted part in the shipping box that contained the replacement
part, and seal the box.
2. Ship the failed part to your service provider as described in the instructions that
were included with the replacement part.
3. (Optional) For more information about returning customer-replaceable parts,
from Unisphere, click Support > Replace Disk Drives, Power Supplies, and
Other Parts > Return a Part to display the part return instructions.
If your screen does not show the Return a Part option, contact your service
provider for instructions on what to do next.

20 Unity All Flash and Unity Hybrid Customer Replacement Procedure

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 Replacing a faulted memory module

Copyright © 2016-2017 Dell Inc. or its subsidiaries. All rights reserved.

Published July 2017

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH
RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION
REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.
Published in the USA.

Returning a faulted part 21

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