LO1 Every Question 2019

IT
LO1 Every Question 2019

HWS Comp Sci nd IT
Please note that you may see slight differences between
this paper and the original.
Duration: Not set
Candidates answer on the Question paper.
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• Ruler (cm/mm)
INSTRUCTIONS TO CANDIDATES
• Write your name, centre number and candidate number in the boxes above. Please write clearly and in capital letters.
• Use black ink. HB pencil may be used for graphs and diagrams only.
• Answer all the questions, unless your teacher tells you otherwise.
• Read each question carefully. Make sure you know what you have to do before starting your answer.
• Where space is provided below the question, please write your answer there.
• You may use additional paper, or a specific Answer sheet if one is provided, but you must clearly show your candidate
number, centre number and question number(s).
INFORMATION FOR CANDIDATES

• The quality of written communication is assessed in questions marked with either a pencil or an asterisk. In History and
Geography a Quality of extended response question is marked with an asterisk, while a pencil is used for questions in
which Spelling, punctuation and grammar and the use of specialist terminology is assessed.
• The number of marks is given in brackets [ ] at the end of each question or part question.
• The total number of marks for this paper is 72.
• The total number of marks may take into account some 'either/or' question choices.
© OCR 2019. You may photocopy this page. 1 of 30 Created in ExamBuilder

1. Put a tick (✓) in the box next to the one correct answer.
Which of the following best describes the purpose of a processor component in a computer?
(a) To control user access to the data on the computer.
(b) To manage the main functions and operations of the computer.
(c) To display calculations.
(d) To store data in the computer.
[1]
How do quantum computer systems differ from traditional computer systems?
(a) Quantum computers do not rely on binary logic.
(b) Quantum computers do not require secondary storage.
(c) Quantum computers use Open Source Operating Systems.
(d) Quantum computers utilise anti-static to minimise energy consumption.
[1]

Which of the following should be considered when setting up a microwave network?
(a) All devices on the network must be in line of sight.
(b) Microwaves can only be transmitted using a digital format.
(c) Microwave nodes should not be set up in areas of dense population.
(d) Microwave signals are not effective beyond a range of 1800 metres.
[1]

How many bits are included in a nibble?
(a) 1
(b) 2
(c) 4
(d) 8
[1]

5(a). Progress Jewellers is a jewellery company, with stores throughout the UK. Each store is connected to the
company’s data centres in Manchester and London via a leased line connection. A backup link is available via an
ADSL connection.
Each store has Point of Sale (POS) terminals, connected to a wired local area network (LAN), which the staff
use to serve customers as well as report sales to the Head Office. A separate wireless network is provided for
customers use while they are in the store.
POS terminals in each of the stores feature the same computer components.
Describe the purpose of the following components:
Solid state drive
Graphics card
[4]

(b). All POS terminals are connected to a LAN.
Explain two reasons why a LAN is used.
[4]

6. Describe two steps IT support staff could take when troubleshooting IT issues.
[4]

7. Progress Jewellers is a jewellery company, with stores throughout the UK. Each store is connected to the
company’s data centres in Manchester and London via a leased line connection. A backup link is available via an
ADSL connection.
Each store has Point of Sale (POS) terminals, connected to a wired local area network (LAN), which the staff
use to serve customers as well as report sales to the Head Office. A separate wireless network is provided for
customers use while they are in the store.
Each store is connected to the company’s data centres in Manchester and London via a leased line connection
with a backup link using an ADSL connection.
Identify and describe two pieces of hardware needed to create this wide area network (WAN) connection.
[4]

8. RGIS is a virtualisation specialist company. The company provides IT services to small and medium sized
businesses in the UK. The majority of the IT services are delivered from a data centre in Birmingham. The data
centre has many racks of servers running a variety of services including virtualisation, file and print, backup and
database. Customers of RGIS must purchase a WAN link to the data centre to allow them to access services.
RGIS runs a central help desk to provide support for customers. This can be accessed via a web-site, email or
over the telephone.
RGIS has many racks of servers in its data centre.
The servers contain different types of memory.
Explain the purpose of the following types of memory:
RAM
ROM
Cache

[6]

9. RGIS is a virtualisation specialist company. The company provides IT services to small and medium sized
businesses in the UK. The majority of the IT services are delivered from a data centre in Birmingham. The data
centre has many racks of servers running a variety of services including virtualisation, file and print, backup and
database. Customers of RGIS must purchase a WAN link to the data centre to allow them to access services.
Customers connect to the data centre using a router rather than a hybrid device.
Justify the use of a router to connect to the RGIS data centre.
[7]

10(a) The ‘connected’ fitness equipment features a hexadecimal error display. The code on the display identifies the
. error with the ‘connected’ gym equipment.
When updating the equipment’s user manual, the engineer mistakenly used a decimal value instead of
hexadecimal.
Convert the decimal number 244 to hexadecimal. You must show your workings.
[3]

(b). AMEC Leisure runs leisure centres throughout the country providing a variety of facilities.
It has a website where customers can register to use a fitness gym’s facilities and create a personal profile to
store training programs and track their progress. Customers can also link their social media accounts to their
profile to share their training information with friends.
The leisure centres feature the latest fitness technology including ‘connected’ fitness equipment that
automatically uploads workout information to the customer’s personal profile.
AMEC Leisure’s IT staff are responsible for the maintenance of the ‘connected’ fitness equipment as well as the
company’s computer systems.
When maintaining the ‘connected’ fitness equipment, IT staff use a set of Standard Operating Procedures (SOP).
Each piece of ‘connected’ fitness equipment has 128 mebibytes of storage.
Describe the difference between a mebibyte and a megabyte and explain why mebibytes are used.
[3]

(c). * Discuss the use of wireless technologies for uploading data to and from the ‘connected’ fitness equipment.
[10]

11(a) Put a tick in the righthand column of the table to show the correct answer.
.
Which of these items is ordered correctly, smallest to largest?
Item Tick
giga, kilo, mega, tera
kilo, giga, mega, tera
kilo, mega, giga, tera
tera, giga, kilo, mega
[1]
(b). Put a tick in the right hand column of the table to show the correct answer.
How many bits in 1 kibibit?
Number of bits Tick

1000
1024
2000
2048
[1]
(c). Put a tick in the right hand column of the table to show the correct answer.
Which device is needed to connect a computer to an ADSL line?
Device Tick
Hub
Modem
Router
Switch
[1]

(d). Put a tick in the right hand column of the table to show the correct answer.
Convert 100 in decimal to hexadecimal.
Item Tick
24
25
64
65
[1]
(e). Put a tick in the right hand column of the table to show the correct answer.
Convert 66 in decimal to 8 bit binary.
Item Tick
01000000
01000010
10001000
10111101
[1]
(f). Put a tick in the right hand column of the table to show the correct answer.
Which of these is not a wireless technology?
Item Tick
Bluetooth
Fibre
Infrared
Laser
[1]

12(a) Progress Mutual is a bank with eight branches, based in the West Midlands. Its main business is to provide
. savings accounts to local people.
Progress Mutual is opening a new branch 50 miles away. It wants to create a network to connect the new branch
to its IT systems. It could use ADSL or a leased line.
Compare the use of ADSL with a leased line for connecting the two locations.
[6]

(b). Draw a diagram to show how the new branch would be connected to the data centre. You should clearly identify
any hardware, communication and security technologies as appropriate.
[8]

13. Progress Mutual is a bank with eight branches, based in the West Midlands. Its main business is to provide
savings accounts to local people.
The bank has been open for nearly 100 years and has over 500 000 customers. Many of these customers use a
passbook that lists all of their transactions and is updated every time they visit a branch. A new online banking
system has recently been launched and a number of customers have started to use this.
As well as a mainframe, the bank has a number of other servers housed in a data centre in its head office. It
also has a back-up data centre in an off-site location.
Explain one reason why Progress Mutual uses a mainframe to process customer information.
[3]
END OF QUESTION PAPER

Mark Scheme
Question Answer/Indicative content Marks Guidance
1 b To manage the main functions and 1

operations of the computer Examiner’s Comments
Answer: B. The purpose of a processor is

to manage the main functions and
operations of the computer.
Total 1
2 a Quantum computers do not rely on 1

binary logic. Examiner’s Comments
Answer: A. Quantum computer systems do

not rely on binary logic.
Total 1
3 a All devices on the network must be in 1

line of sight. Examiner’s Comments
Answer: A. When setting up a microwave

network, all devices must be in line of
sight.
Total 1
4 c 4 1
Examiner’s Comments
Answer: C. There are four bits in a nibble
Total 1

Mark Scheme
5 a Two marks what it does e.g. 4 Max 1 mark for each component for
describing a characteristic of that
Solid State Drive component
Used as (secondary) storage (1) to Must be a description of what it does, NOT

store work for future use (1) a comparison with other technologies
Store/save (1) data (1)
Any other valid suggestion.
Graphics Card
Candidates were asked to describe the
Converts signals from terminal (1) so purpose of a solid state drive and a
they can be displayed on a monitor (1) graphics card. Many candidates were able
Enhance the visual display (1) for to successfully describe the purpose of a
display on the monitor (1) solid state drive, although a number of
Display (1) output (1) candidates described characteristics,
Any other valid suggestion. rather than explaining the purpose. For
example, candidates stated that solid state
drives were ‘faster’ than a hard drive.
Fewer candidates were able to describe
the purpose of a graphics card, with many
believing it was removable storage such as
a USB flash drive.
b Two marks for each point and suitable 4 Answer could cover:
expansion e.g. Why use LAN as opposed to stand alone
Why use LAN as opposed to wireless LAN
Connects devices together (1) over a Why use LAN as opposed to WAN
small area (1)
Can share data (1) to increase
efficiency (1) Do NOT accept answers related to
Can share peripherals (1) to reduce increased speed/quicker
cost (1)
Increased security (1) as wireless can Examiner’s Comments
be easily intercepted (1).
Increased throughput (1) as wired This question asked candidates to explain
network has more bandwidth/than two reasons why Progress Jewellers would
wireless (1). use a LAN. Many candidates gave generic
Increase performance (1) as each answers, or answers relating to the use of
device connects using its own a LAN in a school. Centres are reminded to
cable (1). ensure candidate use the supplied context
Any other valid suggestion. to answer questions in this section.
Total 8

Mark Scheme
6 Two marks for each description, max four 4 Allow examples of real troubleshooting
e.g. techniques
e.g.
Identify the problem (1) by asking user
a series of questions about the
issue (1). Restart the computer (1) by switching it
Establish a theory (1) about the cause off and on (1)
of the problem (1). Check cables/power (1) to ensure they
Test the theory (1) to see if the issue is are connected (1)
identified (1). Check the manual (1) for common
Create a plan (1) to follow (1). faults/look up error codes (1)
Check the system is working (1) after Check logs/event viewer (other tools)
implementing the plan (1). (1) to see if any error messages are
Document finding (1) for future displayed (1)
reference (1). Run self-tests (1) to perform diagnosis
Any other valid suggestion. (1)
Few candidates appeared to have studied

this part of the specification and provided
answers that appeared to be more general
knowledge that those based on study of
the specification.
Total 4

Mark Scheme
7 One mark for identification of hardware, 4 Must identify the hardware (1st) before
one mark for description e.g. description can be awarded
Router (1st) routes packets/traffic/data CSU – Channel Service Unit, DSU – Data
between networks/provides ports to Service Unit
connect lines to (1).
Modem (1st) converts analogue signals Do NOT accept:
to digital signals/connects to ADSL line Cables
(1). Network Card/NIC
CSU/DSU (1st) provides termination of Hub
carrier’s line (1). Switch
Firewall (1st) provides filtering of traffic
entering/leaving network (1).
Any other valid suggestion. Examiner’s Comments
This question asked candidates to identify

and describe two pieces of hardware
needed to create a WAN connection. Lack
of subject knowledge meant that many
candidates gave hardware that would be
used to create a LAN rather than a WAN.
Answers such as switch, hub, cable were
not considered worthy of credit. Correct
answers included a router and a modem.
Candidates that could identify these items
were frequently able to describe the
device.
Total 4

Mark Scheme
8 Up to two marks for each of three [6] 1 mark for each memory type (max 3) for
explanations. describing the characteristic of the memory
type.
e.g.
RAM Do not accept a definition (e.g. Ram is
Random Access Memory – 0 marks)
Stores parts of the operating
system/running programs (1) for
access by the CPU/so data can be
processed (1)
Store data from programs (that are
open) (1) providing fast access to data
(1)
Any other valid suggestion Reference to web cache should not be
credited.
ROM
Holds the boot program/BIOS (1) that
is used to start the server/that executes Candidates were asked to explain the
before OS loads (1) purpose of RAM, ROM and Cache
Any other valid suggestion memory. Some candidates were able to do
this successfully, although a number of
Cache candidates described characteristics of the
memory types, rather than explaining the
Stores data that is accessed frequently purpose. Many candidates described the
(1) to allow faster access to the data caching if web-sites rather than cache
(1) memory. This may be down to poor
Any other valid suggestion examination technique; not reading the
question correctly, or a lack of subject
knowledge.
Total 6

Mark Scheme
9 Indicative Content [7] 5-7 Explained more than one reason

why a router would be used (or a
Router used to route/transfer data hybrid device would not be used)
Standalone router has more complex At the bottom of the mark band,
functions one of the reasons may not be fully
More suitable for a business explained.
environment
3-4 Described reason(s) a router
If router fails, other features (switch,
would be used (or a hybrid device
wifi etc.) still available
would not be used)
Not so much down time if needs to be
replaced 1-2 Identified reason(s) a router would
Increased performance from be used (or a hybrid device would
standalone device not be used)
Additional features such as VPN 0 Nothing worthy of credit
support etc.
This question was marked using a banded

response mark scheme. Candidates were
asked to justify the use of a router to
connect to the RGIS data centre. Many
candidates had a lack of understanding
between a router and a hybrid device. A
router is a device that only provides routing
functions. A hybrid device is on that
features more than one function; often a
wireless access point, modem and a
switch. Many candidates gave responses
that a router was cheaper, and easier to
set up, which were not considered worthy
of credit. Some candidates explained that a
hybrid device is more suitable for a home
environment and often lacks the ‘business
grade’ features of a dedicated router. This
type of answer would be placed in the top
mark band.
Total 7

Mark Scheme
10 a One mark for each character (1+1). 3 For three marks:

Candidate may convert directly to decimal
or may first convert to binary and then on
One mark for working out. to decimal.
F in first position (1) Maximum two marks if no working out.
4 in second position (1) Do not award second mark if there is

another character in between.
Evidence of working out shows
process of calculating the answer
(even if answer incorrect) (1). E.g. F04 = 1 mark
Candidates were asked to convert the
decimal number 244 to hexadecimal and
show their workings. Good responses were
able to show their workings and provide an
accurate hexadecimal conversion to
achieve full marks. Most candidates that
attempted the question achieved at least
one mark for their workings. Other
candidates provided no response for this
question.
b A mebibyte is 10242 bytes (1) and a 3 For three marks:

megabyte is 10002 bytes (1). One mark for describing a mebibyte
Mebibytes are used so the size of the One mark for describing a megabyte
storage is accurate (1). One mark for the reason why mebibytes
are used
A mebibyte is larger than a megabyte/
a megabyte is smaller than a mebibyte Examiner’s Comments
(2) Mebibytes are used so the size of Candidates were asked to describe the
the storage is accurate (1) difference between a mebibyte and a
megabyte and explain why mebibytes are
Any other valid suggestion. used. Some good responses showed an
understanding of the difference between a
megabyte and a mebibyte and a valid
reason why a mebibyte was used. Others
realised that it was a difference in size of
storage but thought the mebibyte was
smaller. Some candidates provided figures
to describe the difference but these were
sometimes incorrect. A lack of subject
knowledge was evident here.

Mark Scheme
c Indicative content: 10 Mark Band 3 (7–10 marks)

The learner has explained how wireless
Discussion of the use of wireless technologies can be used for uploading
technologies for uploading data to and data to and from the ‘connected’ fitness
from the ‘connected’ fitness equipment equipment. Consideration will be given to
include: the appropriateness of using wireless
technologies within the context provided.
No wires needed. Answer may discuss different wireless
technologies or wired and wireless
Trip hazard. technologies.
Bluetooth/Wifi more suitable as don’t Subject specific terminology and

need line of site. knowledge will be clearly used to support
and inform the explanations.
Bluetooth short range, better of use
from body sensors. There is a well–developed line of reasoning
which is clear and logically structured. The
Wifi for connectivity to AMEC Leisure information presented is relevant and
network. substantiated.
Wifi can be more easily intercepted, so Mark Band 2 (4–6 marks)

security important. The learner has described how wireless
technologies can be used for uploading
Could encrypt wireless traffic. data to and from the ‘connected’ fitness
equipment. There may be limited
Ease of interception to wireless traffic. consideration of different wireless
technologies or wired connectivity.
At the bottom of the mark band, the learner

Any other valid suggestion. may describe a single use of wireless
technology.
There is a line of reasoning presented with

some structure. The information presented
is for the most part relevant and supported
by some evidence.
Mark Band 1 (1–3 marks)

The learner has identified generic points in
relation to wireless technologies. There is
little attempt to consider their use within the
context provided.
Subject specific terminology may be limited

or missing.
The information is basic and

Mark Scheme
communicated in an unstructured way. The

information is supported by limited
evidence and the relationship to the
evidence may not be clear.
0 marks = Nothing worthy of credit.
This question was marked using a banded

response mark scheme. Candidates were
asked to discuss the use of wireless
technologies for uploading data to and
from the ‘connected’ fitness equipment.
Good responses included detailed
discussions on either side of the argument.
Others needed to develop balanced
discussions to achieve high marks. Some
candidates were able to describe a range
of wireless connectivity methods. Many
candidates were able to identify the trip
hazard that wired devices might create in a
gym.
Total 16
11 a kilo, mega, giga, tera (1) [1] For one mark:
b 1024 (1) [1] For one mark:
c Modem (1) [1] For one mark:
d 64 (1) [1] For one mark:
e 01000010 (1) [1] For one mark:
f Fibre (1) [1] For one mark:
Total 6

Mark Scheme
12 a Indicative content: [6] Levels of response marking approach.
Leased line is a dedicated connection 4-6 Has made two complete

while ADSL is not. Both ADSL and marks comparisons. At the bottom of
leased line are high bandwidth. the band, may be one complete
Leased line is uncontended while comparison and a list of
ADSL is contended. individual points.
ADSL will need a VPN for security
1-3 Has made one complete
while leased line will not.
marks comparison or a list of individual
points.
0 Nothing worthy of credit.
b Marks to be allocated as follows: [8] Points marking approach to be applied to

diagram.
Any suitable diagram (1).
Router (1) at both ends of link (1). One mark for each correct identification up
Correctly identified WAN link(s) (1). to a maximum of eight identifications.
Modem/CSU/DSU (1) at both ends of
link (1).
Labels identifying devices (1).
Diagram clear and well laid out (1).
Firewall (if using ADSL connection) (1).
Indication of VPN (if using ADSL
connection) (1).
Total 14
13 Mainframes are reliable (1) and have [3] Points marking approach.
been around for a long time (1).
Customers expect to have access to One mark for correct identification plus up
their money (1). to a further two marks for a valid
Can process many transactions at the explanation.
same time (1). Bank has a lot of
customers (1) so mainframe provides
the performance needed (1).
Total 3
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LO1 Every Question 2019

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© OCR 2019. You may photocopy this page. 1 of 30 Created in ExamBuilder

(a) To control user access to the data on the computer.

(b) To manage the main functions and operations of the computer.

(c) To display calculations.

(d) To store data in the computer.

How do quantum computer systems differ from traditional computer systems?

(a) Quantum computers do not rely on binary logic.

(b) Quantum computers do not require secondary storage.

(c) Quantum computers use Open Source Operating Systems.

(d) Quantum computers utilise anti-static to minimise energy consumption.

© OCR 2019. You may photocopy this page. 2 of 30 Created in ExamBuilder

Which of the following should be considered when setting up a microwave network?

(a) All devices on the network must be in line of sight.

(b) Microwaves can only be transmitted using a digital format.

(c) Microwave nodes should not be set up in areas of dense population.

© OCR 2019. You may photocopy this page. 3 of 30 Created in ExamBuilder

How many bits are included in a nibble?

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Describe the purpose of the following components:

Solid state drive

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RGIS has many racks of servers in its data centre.

The servers contain different types of memory.

Explain the purpose of the following types of memory:

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Justify the use of a router to connect to the RGIS data centre.

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Each piece of ‘connected’ fitness equipment has 128 mebibytes of storage.

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Number of bits Tick

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END OF QUESTION PAPER

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Question Answer/Indicative content Marks Guidance

1 b To manage the main functions and 1

Answer: B. The purpose of a processor is

2 a Quantum computers do not rely on 1

Answer: A. Quantum computer systems do

3 a All devices on the network must be in 1

Answer: A. When setting up a microwave

Answer: C. There are four bits in a nibble

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Question Answer/Indicative content Marks Guidance

Used as (secondary) storage (1) to Must be a description of what it does, NOT

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Question Answer/Indicative content Marks Guidance