Evaluation Models and Methods
Evaluation Models and Methods
Evaluation Models and Methods
Kaufman splits Kirkpatrick’s level 1 into “input” and “process”. Input is the
learning materials and resources available to learners. Process relates to the
actual delivery of the learning experience.
Kaufman adds a fifth level above organizational benefits to look at the benefits
to society as a whole or to a business’ clients.
I like that Kaufman encourages us to evaluate learning resources separately
from delivery as these really are different things. I’m less keen on his fifth
level. Most organizations struggle to capture data about the impact of a
learning program on business metrics, let alone asking us to puzzle out the
impact on society as a whole. The impact on customers is certainly important,
but this is normally already wrapped up as part of business metrics.
3. Anderson’s Value Of Learning Model.
If a learning program led to an increase in factory production by 50%, you
might think it was successful. But if the organization where the program took
place already had surplus stock and not enough sales, the real story is that
the learning program was poorly aligned to the organization’s priorities.