User Manual: TM Master v2

User manual
TM Master v2

Contents
Contents
Client Computer requirements 9

Server requirements 9
General functions 11
About “User Manual for TM Master v2” 13
Definitions 14
Highlight items 15
Elements in TM Master v2 15
The horizontal toolbar 16
The vertical toolbar 16
The grid 17
The tree structure 18
Lists 18
Fleet 19
Features of the “Fleet” module 21
KPI (Key Performance Indicator) 22
Vessels 23
Components 24
PO (Purchase order) 25
Due 26
History 27
Certificates 28
Standard jobs 29
Alarm jobs30
Stock31
Contents
NCR31
Change log31
Vessel33
Overview35
Details35
Crew36
Change log36
Inventory37
Components39
Catalogs 46
Spare parts 48
Alarm system 51
Certificates 53
Stock 53
Running hours 55
Contact 55
Medical 56
NCR (Non Conformance Report) 57
Maintenance 59
The due list 61

Contents
Search for jobs in the due list 62

Due jobs details 63
Sign out a job 66
Job status 69
Multi sign jobs 69
Postpone a job 70
Alarm due 70
Project 72
History 72
Alarm job history 73
Standard Report Form (SRF) 73
Contacts 73
Purchasing 75
Overview 77
The overview grid 78
The “Order” grid 79
The “Order line” grid 79
Create a draft (order) 80
Approve an order 85
Change order from “Approved” to “OnOrder” 86
Receive order 86
Delete/Cancel an order 87
Print labels 87
Account 88
Contacts 88
My place 89
Contents
Overview 91
Messages 92
My orders 92
Handover 93
Filter 94
v2 Online 94
Preferences 95
System 97
User groups 99
Users 99
Settings 100
Codes 105
Log 105
Tools 107
Company Cleaning 109
Job cleaning 110
Reports 111
Import & Export 112
Contacts 115
Overview 117
Contact sheet 119
Contents
Chat 123
Instant messenger (IM) 125

Emoticon/smiley 126
Share files 127
Get someone’s attention/Nudge 128
Appendix 129
Appendix A - User manual revision 131
Appendix B - Codes 132
Appendix C: User rights 134
Contents
System requirement
Client Computer requirements
Software
◊ Windows XP operating system or newer.
◊ Windows XP service pack 2 or newer
◊ .Net 2.0 Framework (MDAC 2.8 included)
Hardware
Hardware requirements are the same as the operating system that is being used on the com-
puter but with
◊ RAM: Minimum 1 GB, recommended 2 GB

In addition free disk space as follows:
◊ Application: 100 MB, free diskspace: Min 5 GB

◊ Data connected to the system: 0 MB (all data is saved in the SQL server and on the
file server)
Server requirements
Software
◊ Windows 2000 server operating system or newer.

◊ Windows 2000 Service pack 2 or newer
◊ MSDE2000A, SQL Server Express or SQL Server 2000 or newer
◊ .Net 2.0 Framework (MDAC 2.8 included)
Hardware
Hardware requirements are normally the same as the OS being used, but with
◊ RAM: Minimum 1GB MB, recommended 2 GB

In addition free disk space as follows:
◊ Application :
◊ v2 server: 100 MB, free disk space: 10 GB
◊ SQL Server: 214 MB, free diskspace 25 GB
◊ Data connected to the system: This will vary depending on the number of clients and
units (vessels) connected to the v2 system. Data usage is represented both in terms of
files and sql server usage. Yearly disk usage growth depends on the number of clients and
units connected to the system.
System requirement
General functions
11
12
About “User Manual for TM Master v2”
Symbols used in this document

The light bulb indicates tips and tricks. For example:
If you hold the cursor over the icon, a brief explanation will show.
The stop sign is used to draw your attention to potentially damaging functions or special opera-
tion which must be performed before you can continue. For example:
Before installing this upgrade you should make a backup of the system.
Notation
More details about the functions will be described in the next chapter of
this manual.
Notation Function Description

[ENTER] Press the ENTER key Key on the keyboard.
[CTRL]+[F] Short cuts Press the “CTRL” key and “F” key
simultaneously
Click on File menu: Choose from the file menu First you must find File on the
menu bar, then choose Filter on
File - Filter - Load filter the next menu, and finally choose
the Load filter function
Right click on item: Choose from right click Right click and choose “Add to
draft”. On the new menu that ap-
Add to chart - New draft pears choose “New draft”.
“OK” Press button Click on the button with the text
between the ““s
More about... If there is more information about
a subject, this notation is used.
14 General functions
Definitions
Left click: Click the left mouse button. In many places it isn’t specified wheter it is the left or
right mouse button you should click. In this case assume it is the left button you should use.
Right click: Click with the right mouse button.
Double click: Click the left mouse button two times in quick succession.
Drag and drop: Place the mouse pointer over the icon/object specified and then hold down
the left mouse button. Move the icon/object to the wanted position and then release the left
mouse button.
The grid: The data in TM Master v2 is shown in tables called grids. These grids can be ma-
nipulated to show the data in different ways, depending on your preferences and/or needs.
Tree structure: The data can also be presented in a groups and sub-groups structure. This is
called “a tree structure” and it is presented graphically like this:
If a sign is shown before a line of text, it means that this group is open and its sub-groups
are showing in the list. This is also called “expanded”. If a sign is shown, it means that there
are sub-groups in that group, but they are hidden from the view. This is also known as “Col-
lapsed”
Expand: Clicking on sign will expand a group i.e. all the sub-groups in that group will be
shown.
Collapse: Clicking on the sign will collapse a group, i.e all the sub-groups in that group will
be hidden from the view again.
Column header: The title of each column
Tab: Sometimes the dialogue box is divided into different sections known as “tabs”. In the case
shown below, the tabs are “General”, “Supplier”, “Consumption” and “Occurrence”. Click on the
tab to move between the sections. .
Short-cut: A short-cut is a fast way to access or use a function without the use of a mouse.
This usually involves pressing a combination of two keys on the keyboard at the same time.
For example: If a short-cut is described as [Ctrl]+[P] (which activate the print window in many
programs) it means that you need to press the “Ctrl” key ( ) key and the “P” key ( )
simultaneously to activate that function.
Function: Different parts of the program.
Module: A group of funcions located in the vertical toolbar.

Highlight items
There are different ways to highlight/mark items in a list or similar.
◊ Mark one item: Click on it

◊ Mark a number of items which are next to each other in the list. Click on the first
item you wish to mark, hold down [Shift] and than click the last item you wish to mark.
Release [Shift] . All the items from the first to the last should now be marked (high-
lighted)
◊ Mark a number of items which are separate from each other in he list: Click on
one of the items in the list, hold down [Ctrl], and click on one of the other items. While
keeping [Ctrl] pressed down, click on all the other items you wish to mark. Once you have
marked all the items you wish, release [Ctrl].
These methods can be combined as can be seen in this example (Shown in Microsoft Excel) You
can combine these ways to mark long lists and items outside the list.
Example: You want to mark a list from 1-5 and add 12 and 17.
1. Click on 1
2. Hold down [SHIFT] and click on 5
. Release [SHIFT]
4. Hold down [CTRL]
5. Click on 12
6. Click on 17
7. Release [CTRL]
Elements in TM Master v2
The structure of TM Master

v2 is constructed of some
key elements. Each will be
described in detail later in
this chapter:
◊ The file menu

◊ The horizontal tool-
bar
◊ The vertical toolbar
◊ The tree structure
◊ The grid
The horizontal toolbar

The toolbar is found in all of the modules of TM Mas-
ter v2. The functions displayed on the toolbar vary
slightly from module to module, but the key functions are described below.
Open: The selected/marked item opens. The short-cut for the “Open” function is
[Ctrl]+[O]
Delete: This function deletes all marked items. Short-cut: [Ctrl]+[D]
Group box: Shows or hides the box that lets you group the grid by any column. This
effectively creates your own tree structure within the grid.
Filter: Toggles the filter box on and off.
Refresh: This function refreshes or updates the data in the grid. You can also use
function key [F5]
Search: Enables you to search for text contained within the grid. Short cut: [Ctrl]+[F].
If you are in the grid, you can just start typing the text and the search function
starts.
Expand all categories (groups)
Collapse all sub categories (groups)
Copy the grid or selected items for import to other programs such as Microsoft Ex-
cel.
The vertical toolbar
The vertical toolbar shows all the different modules within TM Master v2. By click-
ing on one of the modules a group of functions is shown in the toolbar. Simply click
the button belonging to the function to open it. Each module is explained in detail
later in this manual, but the main functions of each module are as follows:
◊ Fleet: Cross Fleet data view

◊ Vessel: Shows specific ship
◊ Inventory: Shows different collections like catalogues, spare parts, certifi-
cates, reports etc.
◊ Maintenance: Module for planned maintenance
◊ Purchasing: Module for purchase orders
◊ My stuff: Modules that show your orders, messages and handovers.
◊ System: User management, accounts, reports, codes and filters.
◊ Tools: Cleaning the contact list, standard jobs and Import&Export of the da-
tabases
The grid
The grid is a key element in TM Master v2. It is highly recommended that

you familiarise yourself with the layout, manipulation and style of the grid
before you start to use TM Master v2.
The grid is the structured way used in all the modules of TM Master v2 to view the stored data.
The grid is very flexible and can be manipulated in many ways to suit your preference. This can
be achieved by the use of filters, removing/adding columns and/or grouping items.
To see details about an item, simply double click the item on the grid or mark it and use short-
cut [Ctrl]+[O].
The total number of items contained within a module is shown in the top right of the grid. In
the example shown above, it shows 100 items.
All changes that you make to the columns in the grid will be automatically
saved, so that you do not have to make the same changes every time you
log on.
If you wish to go back to the original layout of columns in the grid then click
the “grid” menu and than click “Reset Grid Columns”
The tree structure
Some data, such as certificates, components, catalogues etc. is organized into groups and sub-
groups. This is called a tree structure.
If you would like to see the content of a group (expand the group), click on it, and it opens
in the grid, or it shows it’s subgroups. Click on the group again, and the contents are hidden
again (the group collapses).
Save filter (Save layout of the grid)

After you have created a grid you think you may want to use anoth-
er time, you can save it for use later. Just click on the “Save filter”
button, and give it a describing name.
When you want to use it later you can select it from the list in the
horizontal toolbar.
You can delete filters you don’t want to use more in the “Filter” function in “My place” mod-
ule.
Lists
Select from a list

Click on the arrow and select the list entry you want
Remove selection from the list

To remove the selection from the list, just press the “Delete” key.
Fleet
19
20
Fleet 21
Features of the “Fleet” module
The “Fleet” module gives a overview of the entire fleet or user selected ships within the fleet.
The ship/shore control strategies can also be company defined and there is a facility for full or
restricted replication between all or selected units within the company structure
Features of this module include:
◊ KPI: predefined Key Performance Indicators (KPI), fleet wide due

calculations and history review.
◊ Vessel: Gives an overview over all the units within the fleet. Stand-
ard jobs: Shows all different types of standard jobs defined in the
system
◊ Components: Shows all components to all vessels
◊ PO: Gives an overview over all Purchase Orders from the whole
fleet.
◊ Due: Gives an overview over jobs that are due
◊ History: Shows all activity on the system
◊ Certificate overview: Shows the relevant certificates within the
fleet
◊ Standard jobs: Shows all standard jobs defined on the system
◊ Alarm jobs: Shows all alarm jobs defined in the system
◊ Stock: Shows stock across fleet
The fleet module is only available if the installation is ticked as “Office installation” in the
“System - Settings” function.
22 Fleet
KPI (Key Performance Indicator)

When you click on the KPI button a window opens containing an overview of all the
jobs and orders to all of the ships in the fleet.
The KPI window is “Read only”, this means that no direct changes can be made to the informa-
tion displayed. Should you wish to sign out jobs or manage an order, you would have to open
the “Maintenance” module or “Purchasing” module and make the changes there. If you click
on the name of one of the vessels, you will see a list of the last times the KPI grid has been
updated, and the contents of the grid at that time.
Maintenance
This shows the number of jobs that are due. By clicking the button you will open a
window with a detailed list of all the jobs due.
By selecting the “Due Timeline” tab you can view the information displayed on a
graphical timeline. To see details about any one of the jobs due, simply double click
on the job.
The percentage of jobs that are overdue.
Overdue % = (Overdue jobs + Postponed job) / Jobs total
KPI %.
KPI% = (Overdue jobs + Postponed job) / Jobs due
This shows the number of jobs that have been postponed. By clicking on it you will
see a detailed list of all the jobs which have been postponed. By clicking on the “Due
Timeline” tab you can view the information displayed on a graphical timeline.
This shows how many of the postponed jobs that are postponed to project.
An example of postponed to project could be a job which needs to be done at the next
dry dock. If you click on it, you will see a detailed list of the jobs that are postponed
to project, or you can see it an the view it graphically as a “due timeline”.
You can find more information about “due jobs” in the “Maintenance” chapter
Fleet 23
Spare parts
This shows how many spare parts have reached a low stock level i.e. less than the
minimum quantity specified.
You can find more information about spare parts in the “Inventory” chapter
PO and budget
The number of drafts and requisitions in the system
Active orders in the system
The number of orders that have been delivered at home port
Orders received by the agent.
You can find more information about orders in the “Purchasing” chapter”
Vessels
Here you will find a list of all the vessels within the fleet. By double clicking on one of
the vessels you will open a details window.
Instructions for adding a new unit/vessel are found in the “how to” section
24 Fleet
Components
Within the “Component” function, you will find all the components and systems to all the ves-
sels/units across the fleet.
More information about components in the “Inventory” chapter.

Fleet 25
PO (Purchase order)
When you click on the PO button, an overview window opens where you can view
all the orders in the system
Drafts: Numbers of orders that aren’t approved yet.
Approved: Orders that are approved, but not sent
Sent: Order is sent, but not started.
Orders in progress: Orders that have been sent, but have not been received by the sup-
plier yet
On Order: Orders which are sent to the supplier
Agent: This shows how many orders have been received by agents
Partially received: Orders which are split and only partially received. The remaining
items will be delivered at a later date.
Received: The whole order has been received
Complete: Orders that are fully received and paid.
Cancelled: Orders that have been cancelled.
More about orders can be found in “Purchasing” chapter

26 Fleet
Due
The due function gives all the jobs that are due. Once you enter the Due screen, click
“ Refresh” or press the [F5] key to make sure you have the most up-to-date list.
Standard jobs symbols

This symbol is used for checking jobs, for example “main check of pump” and “Week-
ly check of system”
For jobs like annual survey, certificate renewal, service, check/clean components,
this symbol is used
All visual inspection type jobs, such as surveys, are marked with this symbol
Lubrication and oil change jobs
Megger test jobs
Overhaul jobs
Fleet 27
Due window symbols

0 % due 100 % due
30 % due Overdue
New icons on the tool bar

There are a few new icons on the tool bar.
The icon to the far left toggles the preview window ,
This opens the detail window for the component
This lets you sign out jobs
This lets you postpone the job.
More about due jobs in the “Maintenance” chapter
History
History shows all jobs that have been done on components on all vessels within the
fleet.
More about job history in the “Maintenance” chapter

28 Fleet
Certificates
In the Certificates module of TM Master v2, both crew and ship certificates can be
managed.
Certificate overview
The certificate types screen gives an overview of all certificates across the fleet. If you click
on a category, the different groups in that category are shown, and if you click on a group,
all certificate occurrences are listed.
Certificates time line
Certificate time line gives a graphical view of when the different certificates must be re-
newed, or a survey must be preformed.
More about certificates can be found in the “Inventory” chapter

Fleet 29
Standard jobs
When you click on the ”Standard jobs” button, a window opens containing a list of all the avail-
able standard jobs.
Below the “Standard jobs”

grid you will see another
grid with the title “Used in
components”.
When a standard job is se-

lected in the top grid, the
“Used in component” grid
shows all the components
which have that particular
standard job attached to
them.
By double clicking an item

in the “Standard jobs” grid
you will open a details win-
dow (shown below to the
left).
By double clicking an item

in the “Used in components”
grid you will open a detail
window similar to the one
show to the right.
Details window when double clicking an item in the Details window when double clicking an item
“Standard jobs” grid used in components grid
Information about creating a new standard job is described in the “How to” section.
30 Fleet
Alarm jobs
When you click on the ”Alarm jobs” button, a window opens containing a list of all the available
standard jobs.
Below the “Alarm jobs” grid you will

see another grid with the title “Pre-
view”, with two different tabs.
The “Preview” tab gives the job de-

scription of the selected alarm job,
while the “Used in alarm” tab shows all
the alarms which have that particular
alarm job attached to them.
By double clicking an item in the “Alarm

jobs” grid you will open a details win-
dow (shown below to the left).
By double clicking an item in the “Used

in alarms” grid you will open a details
window similar to the one shown to the
right.
Details window when double clicking an item in the Details window when double clicking an item in
“Alarm jobs” grid the “Used in alarms” grid
Information about creating a new alarm job is found in the “How to” section.
Fleet 31
Stock
Stock shows the location of all spare parts and other equipment in the whole fleet.
More about stock management can be found in the “Inventory” chapter.
NCR
The NCR module gives a cross fleet overview of critical jobs that are overdue, or suppliers
that have a non conformance. Regarding critical jobs that are overdue: First a “pending NC”
is created. If the job is not signed out within the number of days given in “Critical Category”
in the code list, the pending NC becomes a Non Conformance and must be administrated
accordingly.
Pending Non Conformance (NC)
Pending NC’s that are reported
Pending NC jobs signed out
NC
NC where deadline is overdue
NC is reported
NC job is signed out
NC is closed
Pending NC’s that are closed
More about NCR management can be found in the “How to” chapter.
Change log
Change log gives a cross fleet overview of all the major changes done to the component such
as change of code, deleted codes and changes of standard jobs.
32 Fleet
Vessel
33
34
Vessel 35
Overview
The Overview function gives an overview of active orders, the file-exchange (replication),
Non-Conformance. By clicking on the light blue titles in the overview window you open a pane
below the overview window which shows the items.
In TM Master v2 you can specify different types of units, such as bus, platforms,
ships, warehouses etc. The icons used in “Overview” and “Details” will therefore re-
flect the unit type.
Details
The details view
shows all details re-
garding the vessel/
unit.
If contains contact
information like tele-
phone numbers and
call sign etc.
36 Vessel
Crew
The crew function lets you connect persons to crew types. That means that you tell the system
that mr John Smith is 1.st Engineer.
This information is also used when jobs are signed out, to identify which person has performed
the maintenance job.
Description on how to add a new crew can be found in the “How to” section.
Change log
Change log gives a cross fleet overview of all the major changes done to the component such
as change of code, deleted codes and changes of standard jobs.
Inventory
37
38
Inventory 39
Components
Create a new component is described in the “How to” section.
Components are displayed using two different methods, namely as a tree structure and a list.
Each is selected using the “Structure” tab and the “List” tab
Red font means that the component is a critical component
Means that the component is a mounted circulating component
Means that the component is a dismounted circulating component
Structure
A component can be either a main component or a sub-component. The easiest way to see the
relationships between the components is in the
tree structure view.
When you define new components, you can

use the tree structure to copy components, or
move components using the “drag-and-drop”
method.
Components shown in a tree structure
Component list
You may prefer to use the component list, as you can use all the usual grid functions (filter,
grouping etc). It is not, however, possible to
copy components using the component list.
Component shown as a list

40 Inventory
Circulating components
The circulating component grid is
separated in to three different panes
Mounted components shows all circu-

lating components that are currently
mounted grouped by their parent
component
Dismounted components shows com-

ponents that are dismounted, grouped
by the parent component from the
last time they where mounted
The bottom pane grid shows history

for mounting and dismounting of the
component.
Information about mounting and dismounting of circulating components can be

found in the “How to” section
Details about the component

When you double click the component, either in the list or in the tree structure, the component
details window opens
Specification
Inventory 41
The “Specification” tab gives an overview of the general information about a component (name,
maker etc). Here you can also add a picture of the component. Towards the bottom of the
window you will notice an additional set of tabs. These control the view for the bottom half of
the window.
The “Details” tab shows the parent

component/system tag number
for running hour counter etc. The
details tab is also where you can
specify if it is a circulating compo-
nent
Details
The “Main spec” tab is where you can enter information
about the capacity, power, current etc
Main specification
In the remaining four tabs you can enter information about the installation date/details, criti-
cality, remarks and add suppliers.
Spare parts
On the “Spare part” tab you can
attach and view spare parts for the
component.
The number of items in stock (The

“IS” column) and the number on
order (The “OO” column) are also
shown for the parts listed.
You can also order spare parts from this tab by right click on the spare part in the list:
Add to draft - New draft (or select an existing draft)

42 Inventory
Jobs
All the jobs that are currently connected to the component are listed on the “Jobs” tab. To
view details about a job, simply double click it. You can aslo add a new job, create a non-
schedule job and write a report from this tab.
For details about these tasks, refer to the “How to” section
Job history
On the “Job history” tab you can view all the jobs that have previously been carried out on the
component. To view details about any one of the jobs, simply double click it.
Inventory 43
Documents
It is possible to attach different docu-

ments or files to the component.
The files can be opened by double

clicking on them.
To add a new file to the list, click on

the “Add file” button, find the file you
want to attach and then enter a short
description for the file.
Certificates
All the certificates relevant to the component can be listed/viewed on the “Certificates” tab. To
view details about any one of the certificates, simply double click it.
You can learn more about certificates later in this chapter.

44 Inventory
Running hours
If the component is to have its running hours

monitored, the details are shown on the “Run-
ning hours” tab.
A history of any changes made to the running

hours total is also shown.
Running hour master
A running hour master is a main component which governs the running hours for its sub com-
ponents e.g. a main engine has a number of sub components, all of which are in use when the
main engine is running.
In the pictured example we can see that the

cylinder cover has “Main Engine No 1” as its
running hour master. This means that if Main
Engine No 1 runs for 50 hours, the running
hours on the cylinder cover will increase by 50
automatically.
If a component has a running hour

counter, the sub-component automati-
cally has that component as a running
hour master
Running hours to the sub component
Automatic update from hour counter
If the component has its own running hour

counter (e.g. a main engine), the “Component
has running hour counter” box must be ticked.
If the counter is integrated into a computer

system, the “Automatic update” box must be
ticked anf the tag number for the counter en-
tered. The running hour system and path to
the running hour system file must be defined in
“System - Settings”
Inventory 45
Operating instructions
The “Operating instructions” tab is a text field where you can enter any operating instructions
which may be useful
Change log
Some changes, like when you change the SFI code, will be logged in the “Change log” tab.
When changes have been done, the user will be asked to give a reason for the change. This
reason is found in the “Comment” column.
46 Inventory
Catalogs
To ease the process of order-
ing, numerous catalogues can
be imported to TM Master v2.
Since most of the information

about an item is already defined
in a catalogue, all you have to
do is to add an item to a draft
and specify the quantity.
You can find more details about this in the “Purchasing” chapter
Catalogs like the ISSA (International Ship Suppliers Association) and the IMPA (The In-
ternational Maritime Purchasing Association) catalogues can be imported into TM Master
v2.
See the “Import and Export” chapter for more details
Details about a catalogues item

By double clicking an item in a catalogue you will open the details window for that item.
General
The general tab shows more

details about the item.
Inventory 47
Supplier
On the “Supplier” tab you can

view and add suppliers which can
acquire the item.
For details on how to add sup-

pliers, refer to the “How to”
section.
Consumption
The “Consumption” tab logs all the use and supply of the item
Occurrence
The “Occurence” tab shows the components that the item is associated with.
Substitute
If it is possible to substitute an item (like a spare part) with another, the substitute is listed on
the “Substitute” tab. By double clicking the substitute, the details window opens (Functionality
not ready).
48 Inventory
Spare parts
The “Spare parts” function shows all the items which are defined as spare parts. In the main
window you can view general details about the spare part e.g. location, quantity, on order
etc.
By marking an item in the upper pane of the window you will see a list of components that use
that item in the lower pane (“Used in component” tab)
If you select the “Orders” tab in the lower pane, you can create a new order (draft) by dragging
and dropping items from the upper pane.
Details about a spare part

You will see that details about a spare part are the same as for the catalogue items
You can view details about a spare part by double clicking the item in the list.
Inventory 49
General
The general tab gives details about

the spare part like part number,
how many are in stock, price and
location.
It is also possible to connect an

image of the spare part, or give
the specification of the spare part.
Supplier
On the “Supplier” tab you can view and add suppliers which can acquire the items. It is pos-
sible to add multiple suppliers.
For details about how to add suppliers, please refer to the “How to” section.
50 Inventory
Consumption
The “Consumption” tab logs all the use and supply of the spare part.
Occurrence
The “Occurrence” tab shows the components which the spare part is associated with.
Substitute
If the spare part can be substituted with another spare part, the substitute is listed in the
“Substitute” tab. (Functionality for this is not ready)
Inventory 51
Alarm system
By double clicking on an alarm in the list, you will open the details window for the alarm.
General
The “General” tab gives general infor-
mation about the alarm, such as “Alarm
code”, “alarm type”, set point etc.
52 Inventory
Jobs
The “Jobs” tab shows all the
alarm jobs that are are to be
performed on the alarm, with
details like interval and the
next due date.
Job history
The “Job history” tab shows all jobs that have been done on the alarm.
Change log
The “Change log” tab shows
changes on the alarm.
An example of changes that

will be logged are a change
of alarm code or changing
the set point of the alarm.
Inventory 53
Certificates
The “Certificates” function gives an overview of the different types of certificates. When you
click on a group in the tree structure, all the certificates in that group are listed in the pane to
the right of the tree structure.
If you have a lot of different certificates, you can use a filter for the dates of renewal (windows
start and end) so that you only see the certificates that needs to be renewed in that time pe-
riod.
Stock
The “Stock” function is arranged in a tree structure of all the storage location on board the
vessel.
If you mark any of the locations in the tree structure on the left, a list of all the items stored at
that location will be listed in the upper pane of the window. If you then mark one of the items
54 Inventory
in the upper pane, the item’s consumption and supply history will be listed in the lower pane
of the window, and also a “Used in component” tab as well.
By double clicking an item in the upper pane, you will open the details window for the item.
It is also possible to edit quantity directly in the grid should it need to be adjusted e.g. if you
take a manual stock count and find that the quantity is wrong. This is achieved by using the
“Mass update stock” button.
This is described in details in the “How to” section
Special filters for the stock

On the toolbar in the upper pane, next to the “Mass update stock” button, you get a list with
3 different filters if you click on the arrow to the right.
List Low stock
If you use the “List Min Stock” function, a

list of all the items which are below the min-
imum specified quantity is shown
List max stock
If you use the “List Max Stock” function, a

list of all the items which are over the maxi-
mum specified quantity is shown.
List items that have expired
If you use the “List Expired Date” function, a list of all the items which have expired or expire
today is shown.
Print labels for stock items

If you have a label printer, you can print labels for
stock items.
Mark the items you wish to print labels for. Right click
on one of the items:
Label Print
Enter the number of labels you wish to print out and

click on the “Print” button.
Inventory 55
Running hours
The to the left of a component means that the component is a running hour master and that
all the components attached to this in the tree structure are updated automatically.
To make any changes to the running hour totals, click the “ Edit grid” button, click on the
component in the “Hours” column and enter in the new running hours total.
If you have a running hour system connected to TM Master v2, you only
have to click on the button.
Refer to the “How to” section for details on this procedure.
If you want to change the running hours on a single sub component which is
attached to a running hour master, you must open the component and edit
the running hours on the “Running hours” tab.
Refer to the “How to” section for details on this procedure.
Contact
The full contact list is available from this function.
For more details about contacts, refer to the main “Contacts” chapter, and the “How
to” section.
56 Inventory
Medical
The medic module is a combination of a catalogue of different medicines and medical equip-
ment that can be purchased, and a stock management of the medical items on board the
vessel.
The tree structure in the left pane can be shown either as stock, or in the different groups
or categories of the medical items.
Medical orders are only visible in the Purchasing - Overview window for those that
have access to the “Medic” module.
Inventory 57
NCR (Non Conformance Report)
The NCR function gives an overview of all Non Conformance on suppliers or for critical jobs
that have not been signed out before being overdue.
Critical jobs overdue
Critical jobs overdue shows all jobs that are overdue on critical components.
Once the job is one day overdue, it is categorized as an issue (pending NCR). If it is not han-
dled within a number of days, defined in the “Critical category” code list , it is categorized to
as a Non Conformance.
Non Conformance
Pending NC
Pending NC reported Non Conformance reported
Pending NC handled Non Conformance handled

Pending NC closed
Non Conformance closed
Supplier
It is also possible to issue a NCR to a supplier. When the issue about the supplier is finished,
the NCR can be closed
Non Conformance Non Conformance closed
More about how to handle a NCR can be found in the “How to” chapter
58 Inventory
Maintenance
59
60
PM - Planned maintenance 61
The due list

When you open the due module, you will find that there are a few of new
buttons on the tool bar.
The button to the far left toggles the preview window ,
the next button opens the details window for the component,
lets you sign out a job,
while this button lets you postpone a job.
To open the details window for a job, double click it, or mark it and click the Open button or
use the short cut [CTRL]+[O].
As shown in the pictures below, due jobs are displayed in two different ways, the due list tab
and the due timeline tab
Due list
Due time line

62 PM - Planned maintenance
Search for jobs in the due list
It is possible to search for due jobs in many different ways. Start by clicking on the “ Re-
fresh” button to make sure that the list of jobs you have is up to date. You must also click on
“Refresh” each time you change something in the search method fields, in order to update the
list of jobs.
◊ Due date: Normally, you will see that the current date is shown, but you can change
this date to any day in the future. All the jobs that are due up to that date are then dis-
played.
◊ % prewarning: This gives you a pre-warning of a due job, proportional to the time interval
of a job. For example; a 25% pre-warning of a yearly job, will give you a 3 month pre-
warning, and on a 4 monthly job will give you a 1 month pre-warning.
◊ Hours prewarning: This gives you a pre-warning on hour based jobs. For example: If you
entered a 50 hour pre-warning on a job that has a 500 hour interval, it will appear in the
due list when the running hours reach 450.
◊ Department: You can search for due jobs by different departments. For example “Engi-
neering” or “Deck”
◊ Job type: You can search for particular job types, such as “survey”, “lubricate”, “Inspec-
tion” etc.
◊ Component code: If you wish to search for jobs which belong to a limited range of com-
ponents, you can use this field. For this search, two numbers must be entered “from” and
“to”. From” being the lowest component code for the range you are looking for, and “to”
being the component code after the one you are looking for
◊ Category: You can search by job category
◊ Priority: If you have defined the priority for the job(s), you can limit the number of jobs
displayed by using this. An example of priority would be “critical to safety”, “recom-
mended” etc.
◊ Running hours vs time based: It’s possible to exclude all the jobs that are based on run-
ning hours from the list, leaving only the time based jobs. This is done by clicking on the
“Only time based” option. You can also exclude the Time based jobs by clicking on the
“Only running hours” option. Normally both categories are included in the search.
◊ Postponed: If you tick “Postponed”, only the jobs which are postponed are shown.
◊ Critical: Jobs that are to be done on critical components
◊ Include projects: If you would like to see the jobs which are “postponed to project”, you
need to tick this.
◊ “Only class related” can be used to show only the class related jobs
After making your selection, click on the “Refresh” button. To remove all selections, you can
click on the “Reset” button. To remove a selection from one of the list, you select it and press
the “Delete” key.
Due jobs details
General
In the “General” tab, information
such as job description, depart-
ment, category and priority are
defined.
The “Job description” field is filled in from the standard job created in the
“Fleet” module. If the vessel needs to add additionally information about the
job, it can be entered in the “Local description” field.
Interval
A job can be repeated with a calendar based (time based) and/or a counter based (running
hours) interval.
Calendar based interval Counter based interval

Items
If the job always require the use of particular spare parts, they can be automatically withdraw
from stock if it is defined in the job.
You can add spareparts both from the spare part list, and from spare parts connected to the
component
Personnel
In this tab, you can designate the crew for the job, and enter an estimate for how long the job
will take. You can also designate the person in charge of the job.
Risk analysis
Documents
You can attach any kind of document or file to the job. For example; scanned pages from the
instruction manual, or actual photographs of the job being performed.
Job history
Job history shows reports from previous times the job has been carried out.
Change log
The change log shows all changes made on the job, such as changes on the interval
Sign out a job
To sign out a job, start by clicking on the “ Job done” button on the horizontal toolbar from
the due list, or you can open the job from the due list by double click on it and click on “ Job
done” button.
General
In the “General tab” you can enter a number of details about the job you have performed.
Some fields are mandatory to be able to sign out the job. These fields are:
◊ Reason
◊ Condition after
You have to use the “ Job done complete” button to sign out the job. It
will not be enough to just change the status to “100% Complete”
Item used
If you have used any spare parts or other items you can add them to the job, either from items
listed for this job, items from the component or a new item.
Personnel
If the job has a designated crew or estimated man-hours, it can be edited by double clicking on
it, and entering the correct man-hours and/or entering the new information about the crew
Documents
If you want to attach a file to this job specifically, for example a picture of damage to the com-
ponent, you can add the file here.
Job description
You can add more information to the job description, if you want more details.
Previous job history
You can view the history of previous jobs here.

Job status
Work is 25% complete
The job is signed out
Multi sign jobs
Multi sign means that you sign out more than one job at the time.
All of the jobs have to have the same status, reason for doing the job, symptom, condition
before and after maintenance, and they all have to been done by the same person.
In the due list, you must first highlight all of the jobs that you wish to multi sign. Next you must
click on the “ Job Done” button.
Multi sign has only the “General tab”, so you can’t add files, change crew etc.
After you are finished with filling

out all the required fields click the
“ Multi sign jobs” button to sign
out the jobs.
It is possible to limit the jobs that can be multi signed. This is defined in the
system - Setting menu.
You can not multi sign counter jobs

Postpone a job
If you open a due job, you have the possibility to postpone it. This may be because of a lack of
spare parts or that you need to do the job in dry dock etc., ex to a project, dock etc.
Start by clicking on the “ Postpone” button. This opens a win-

dow where you can enter the details about the postponement.
To enable the postponement, you
must enter in the postpone date
and reason for postponing as a
minimum. It is also possible to
postpone to a project (project
meaning a dry dock or refit etc)
Alarm due
The “Alarm due” window gives you a list of all alarms that are due. Start by clicking on the
“Refresh” button to get an updated list of due jobs
Details about the alarm
If you double click on one of the jobs, a details window for the job opens
Alarm job done
If you click on the “ Job done” button, the

“Job done” window for alarms opens.
More details about signing out alarm jobs,

can be found in the “How to” chapter.
It is possible to multi sign alarm jobs

Project
Project is a function that lets you collect and group different jobs. If you want to postpone jobs
until the vessel is going to dry dock, you can create a project, and postpone the job to this
project.
More about projects in the “How to” section
History
History shows all the jobs which have been done. With the use of grid techniques like filtering,
grouping and sorting, you can easily separate specific job histories.
Example:
You want to find all the inspections done on the

main engines (component 601) in august 2007.
This is typically solved by use of a filter on field
“Component”, “Job type” and “Date done”
Alarm job history
Alarm job history shows all the tests that have been done on alarms. With the use of grid tech-
niques like filtering, grouping and sorting, you can easily separate specific job histories.
Standard Report Form (SRF)

Templates for different “Standard Report Forms”
are found here. The templates can be either a
word template (*.dot) or excel template (*.xlt).
Since you can add many templates, it may be a

good idea to write a good description for the tem-
plate.
Contacts
In the “Contacts” module you will find the contact list , with both companies and contact per-
sons.
More information about contacts can be found in the “Contacts” chapter.

Purchasing
75
76
Purchasing 77
Overview
The PO module is where you handle orders. If you choose “Overview”, you get a overview like
the one you had in the “Fleet” module, but this concentrates on the selected vessel/unit, and
has a more detailed view of the different status of the orders.
If you click on the number below the symbol, it opens a new grid “Order” that contains a list of
all the orders in that category. If you highlight an order in the “Order” grid, a new grid opens
below the “Order” grid. This new grid is the “Order line” grid, and it shows the items in the
order you have highlighted.
78 Purchasing
The overview grid
The overview grid shows you how many orders there are within the different order status
categories
Status before the order gets to the supplier

Drafts: Draft is the status an order has before it has been approved. It can be a draft
about spare parts you want to order, or it can be a complete order that a superior officer
has not yet approved.
Approved: A superior officer, or another responsible person, must approve an order

before it can be sent.
When approving an order, the system needs to be informed if it is a direct order to a

supplier or a requisition which must be handled by the office.
In the case of it being a requisition, the status changes to “Approved”. In the case of it
being a direct order to a supplier, the status changes to “OnOrder”.
Status where the office has its own purchase system

Sent: If the office has its own purchase system, the status can be changed to “Sent” to
indicate that the order has been received at the office.
Orders in progress: This status is used by the office to indicate that the order is cur-
rently being taken care of i.e. they are processing the order or they are looking for a
suitable supplier etc.
On Orders: After the office has placed the order with the supplier, the status is changed
to “On Order”. This status is also used after a draft order has been approved as a direct
order.
Agent: If the order is going to to be delivered to an agent, the office can change the sta-
tus to “At Agent” when they receive confirmation that the agent has received the order.
Status for receiving an order

When an order is received, you have to manually enter in to the system that the order has
been received. After confirming, the status will change to either partially received, or (fully)
received.
Partially received: When only part of an order has been received, it will be indicated
in this column.
Received: When all the items in an order have been received, the status changes to
“Received”.
Purchasing 79
Other status
Complete: When orders have been fully received and paid for, the office can change the
status to complete.
Cancelled: If an order has been cancelled, the status changes to “Cancelled”. Orders can
not be deleted, so cancelling is the only way to stop an order.
The “Order” grid
When you click on one of the order status categories, the order window shows the orders in
that category. It shows date of status changes and other information about the order.
Open the order by double clicking on the order, or you can mark an order and
use the short cut [Ctrl]+[O].
The “Order line” grid
If you mark one of the orders, you get a detailed view of the different items in that order.
80 Purchasing
Making changes directly in the “Order line” grid
You can make changes to drafts by editing directly in the “Order line” grid. You can not make
changes to an order with other statuses.
Change quantity of ordered items
Click on “ Edit on order” button, and type in the new quantity directly in the grid. Press
[ENTER] to confirm the changes, and to move to the next order line. When you are finished
click on the “ Edit on order” button once more to disable the possibility to edit in the grid.
Insert blank order line
Click on the “ Insert blank order line”, and fill in fields like name and quantity. You can
read more about blank order line later in this chapter.
Create a draft (order)

There are several ways to create a draft for an order, and you may indeed end up by using a
combination of the methods to create your orders.
Based on an existing order/Copy from another order
Open the order (example by double clicking on it) that you want to base the new order on.
Click on File menu (on the order):
Copy to new draft
Next you must enter a name for the new draft, and
click “OK”.
From here you can either open the draft and make
some changes, or you can leave it as it is.
When the draft is created the quantity of the orderlines is set at 0. So, be-
fore the order is approved, make sure that the quantity is changed to the
correct value.
Purchasing 81
Create a new draft (order) from the tool bar
A new draft/order can be created by choosing “New Draft” from the horizontal tool bar.
You must first enter a name for the new draft. This name will only be used while you are han-
deling the order, the order will be given another name after it has been approved. You will,
however, still be able to search for the order using the name you give it.
Save the draft by clicking OK, and a new window opens:
You will also see that in the over-

view window, the number of drafts
increases by one. Fill in as many
fields as possible on the “Order
head” tab
The next step is to add order lines

to the order
Insert blank order line
Click the “Order lines” tab. Click on the “Insert blank order line...” button.
Fill in the required fields in the “General” tab. In the “Insert blank order line” mode, only the
“General” tab is used.
82 Purchasing
Click the “Order lines” tab. Click on the “Insert blank order line...” button.
Fill in the required fields in the “General” tab. In the “Add free order line” mode, only the “Gen-
eral” tab is used.
When you are finished filling in all the required fields, click the “Save and close” button. Con-
tinue adding order lines until you have completed your order list. If you wish to edit any of the
order lines, simply double click on it
When you use “Free orderline” you loose some functionality such as label print or stock
location placement. If the item is something you are going to order more than once, you
might consider adding it as a stock item
Add to draft in components, stock or catalogues

You can also create new drafts from within catalogues, the component list or while you are
viewing stock:
◊ Component: Click the “Spare parts” tab, right click on the item.
Add to draft - new draft
(or you can choose one of the existing drafts)
◊ Catalogues: Right click on the item

Add to draft - New draft
◊ Stock: Right click on the item

Add to draft - New draft
This time you will see that many

of the fields are filled out in ad-
vance.
Fill in the desired quantity and

click the “OK” or “Save and close”
button
Repeat until the order is com-

plete.
Order by components
Purchasing 83
Add to order by drag and drop

From catalogues you can use “drag-and-drop” to order. Drag the items over to the shopping
basket area and release. The “Add to draft” window open so that you can adjust the quantity.
Order from low stock

Click the “Inventory” module and click on “Stock”
Next to the “ Save filter” button you will see a list. From that list, choose “List Min Stock”.
The grid is now updated to only show items that are low or below minimum quantity.
To create a draft (order), right click on one of the items:
Add to draft - New draft (or use an existing draft)
Add multiple items

It is also possible to add more than one item at a time to an order. Mark the different items
and add them to the draft by right click:

A window will open where you can ad-
just the quantity of the items you wish
to order. Simply click on the “On Order”
column on the item you want to edit and
enter the quantity that you wish to order.
By pressing [Enter] you will move down
one line in the grid.
If you choose “Save and open” when you are finished, the order detail window opens.
Order medicine
To be able to order medicine, the user must have access to both the “Medic”
module and the “Purchase ‘(PO)” module
Mark the different items and add them to the draft by right clicking:

84 Purchasing
Make changes on an existing order (draft)

Until an order has been approved, it is still possible to make as many changes
as you wish. After the order has been approved, you can not longer change
the order lines.
Add more items to an existing draft
It is possible to add more items to a draft. Right click on the irem you wish to add:
Add to draft - Existing draft (instead of choosing “New draft”)
Changing the quantity by editing the order line in the grid
There are several places where you can edit the quantity directly in the grid.
Mark the order you want to edit and click on the “ Edit on order” button.
Click on the order line you wish to edit in the “OnOrder” column, and simply enter the quantity.
By pressing [Enter] you will move down one line in the grid. Click the “Save and close” button
when you are finished.
Changing an open draft
After you have opened the draft (order), click on the “Orderlines” tab and click on the “ Edit
on order” button. Click on the order line that you wish to edit and simply enter the quantity.
By pressing [ENTER] you will move down one line in the grid. Click the “Save and close” button
when you are finished.
Purchasing 85
Approve an order
Changes can not be made after an order has been approved, so make sure
that the quantities and details are correct before approving
Open the order you want to approve. If you haven’t done it already, fill out the required fields
in the “Order Head” tab and the

“Header/footer” tab.
When you are sure that the order is

complete and has the correct quan-
tities and details, it is time to ap-
prove it.
Click on “ Approve”. You will than

be asked about what kind of order
this is:
◊ Direct purchase order: The or-

der is approved onboard, and
the user sends the order di-
rectly to the supplier. (Fax or
mail). A copy of the order is
sent to the PO system at the
office. The status changes to
“OnOrder”
◊ Requisition: When approved
as a requisition, the order is
sent to the office for approval.
The office then approves and
sends the order to the suppli-
er. The status changes to “Approved”

Click on the type of order you require and click
the “OK” button. A message will then appear,
telling you the order number that will be used
and asking you to confirm if you wish to pro-
ceed. Click “Yes” to confirm.
86 Purchasing
Change order from “Approved” to “OnOrder”

This is done by the purchasing system (Example: TM PO) at the office.
Receive order
When the order is received at the vessel, it has to be entered as received in TM Master v2.
Start by opening the order by double clicking on it, and clicking on the “ Received” button.
A new window opens where you enter

the details about the items you have
received. In the received columns you
will see that the quantity of items you
ordered is already listed.
If you have the information available,

you can also enter the price and loca-
tion of the items in the appropriate col-
umns. Simply click in the place where
you wish to enter the information.
If you haven’t received all the items

which were ordered, you will need to
adjust the number of items in the received column. Simply click in the place where you wish to
enter the information. The system will then automatically calculate the remaining outstanding
items (rest items).
◊ If you have received
all the items and there
are no rest items, a
message will pop up
confirming that the or-
der has been received.
If all items within an
order have not been
received, a message
window pops up where
you must decide what
you want to do with the
rest of the order (rest
items)
◊ Set order to partly received: If you know that the rest of the order will be delivered
later, you can select “Set the order to tially
partially received” Status on the order will be: “Par-
received”
◊ Set order to received and move rest to new
draft: If you know that the rest of the order will
not be delivered later, you can split the order up
and put the rest items into a new draft (order)
The new draft will retain the same order

ID, but will have the suffix “rest”. This new
draft will be created as a normal draft so it
will have to be approved in the normal way.
The original order will change status to “Received”.
◊ Set order to received and cancel rest: If you are satisfied with all that you have re-
ceived and the remaining items (rest items) are not important, you can discard the rest
items with this option. The status of the order will change to receeived.
Purchasing 87
Delete/Cancel an order
Orders can not be deleted, they have to be cancelled. Open the order you wish to cancel.
File menu:
Status - Cancel
A message window will open asking for you to give a reason why you are cancelling the order.
Enter a short explanation and click “OK”. The status of the order changes to cancelled.
Print labels
The “Label print function” is created for use with any windows label printers and
with minimum label size at 30 mm X 93 mm, .
After receiving an order, you might want to print out labels to place on the items you have
received.
It is only possible to print out labels from orders which have the status received. If you try to
print out labels for an order before it is received, the message below appears.
To print labels, you must open the order.

File menu:
Label print
A new window opens where you can change the

number of labels you wish to print out.
The normal setting is that the system will print out

1 label for each type of item.
In the example to the left, you will get 1 label for
“Snap Catch” and 1 label for circuit breaker. If you rather want 3 labels for “Snap Catch” you
must change the “Label count” to 3 istead of 1. When you are satisfied with the number of
labels that are to be printed out, click the “Print” button.
88 Purchasing
Account
Accounts can be defined in groups in a

tree structure.
If you double click on a account, details

about the account are shown:
You add a new account simply by clicking the “ New” button on the toolbar. Give a name
to the account, and an account number. Select the correct group by clicking on the button to
the right of “Group”.
Contacts
In the “Contacts” module you will find the contact list , with both companies and contact per-
sons.
More information about contacts can be found in the “Contacts” chapter.

My place
90
My place 91
Overview
The Overview function gives an overview of your orders, tasks, projects etc. The light blue
titles in the overview window are also shortcuts to the functions, so by clicking them you go
directly to the function
The number to the right of each title indicates how many entries there are. If you click on the
arrows to the right of the numbers, details
of the entries are shown.
92 My place
Messages
Messages is a small e-mail application for the ship. As opposed to an ordinary e-mail applica-
tion, you can only send messages to users of TM Master v2.
Details about creating a new message, replying to message etc can be found in the
“How to” section
My orders
My orders lists all your orders, everything from drafts to cancelled orders. You can open the
order to see details about it.
Details about orders can be found in the “Purchasing” chapter and the “How to”
section
My place 93
Handover
Handover is a small text editor (similar to Wordpad and Microsoft Word), where you can write
important information for the person who
is going to relieve you at the end of your
tour of duty.
Create a new handover
◊ Click “ New” on the

toolbar Enter a name for
the handover document
◊ Enter the dates from the
handover, either by enter-
ing the dates directly or
by clicking on the arrow to
the right of the field and
using the calendar
◊ Enter all your handover
information in the hando-
ver text field
◊ Click “Save and close” when you are finished.
Open a handover
To open a handover from the list, simply double click on it. You can then edit the text, print
out etc. If you only wish to view a handover, mark it in the list, and a preview will appear in
the lower pane.
Share a handover
To be able to exchange a handover with other users, you must specify
who you want to share it with.
Mark the handover and click on the “Share handover with...” button on
the toolbar.
In the window that opens, tick the people that you want to share a
handover with.
Click OK when you are finished.
When you return to the “Handover” window, you will see that you re-
ceive additional handovers from the people you have just specified.
94 My place
Filter
As mentioned in the “General” chapter, you may save your

favourite grid layouts.
In the filter module you can remove filters you no longer

want to use.
Right click the filter
Delete
v2 Online
v2 Online is an internet page where Tero Marine gives information about the development of
TM Master v2, such as new features to come, and informs about new upgrades of TM Master
v2.
My place 95
Preferences
Startup mode
From the “Start up mode” you can choose how you want TM Master v2 to start when you log
on to it:
◊ Last Used Modue: v2 starts up in the module were you where working when you logged
off of TM Master v2 last time. You might want to use this if you only use a few functions
in TM Master v2 such as only the “Due list”
◊ v2 Online: TM Master v2 starts up at the web page where there is information about the
development of v2 and new releases of TM Master v2. If you are not online on the internet
that often then you might want to change the start up to another mode.
◊ My overview: TM Master v2 starts up in the “Your place - Overview” module.
Grid settings
If you would like to change the colours that are showing in the grid, you can select the colours
here. In some grids you need to log out and in again in TM Master v2 to be able to see the
changes.
If you are tired of your new colour
scheme, click on the “Reset alter-
nating colours” to see the ordinary
(boring) white and gray colour
scheme.
96 My place
System
97
98
System 99
User groups
In TM Master v2 you can create user profiles, or user groups. The use of user profiles, ensure
that all users in the group have the same access to the system.
You may create a group that gives
read access to PO, another that
gives the user access to approve
orders etc.
The users can have access to one

or more of the user groups.
Users
In TM Master v2, everyone that is going to use the system must be defined in the system.
When defining a user, you must also declare which user group the user shall have access to.
Example on how to create a user and access to user groups can be found in the “How
to” section.
100 System
Settings
General
◊ System File path is where
you give the path to TM
Master v2
◊ Comm path is where the
files are placed before
and after they are sent
and/or received
◊ Instant Messenger Server
IP: If you want to use the
chat-module, you must
enter the IP-adress to
the server (TM Master v2
Server).
◊ Office installation must be
ticked if it is a installation
on shore. This will trig-
ger the correct replica-
tion files and give access
to the “Fleet” module. If
“Office installation” is not
ticked, it means that this
is a vessel installation, and the “Installation unit” tells which database the installation
uses.
◊ Base currency can be set if wanted
◊ Purchase Order System: If the shipping company has an ordering system, this should be
set here, example TMPO
◊ Running hour system: Select your running hour system and give the path to the running
hour file.
◊ Due prewarning: This field is connected to the prewarning field in the due list. If you
enter, for example 30% here, this will be automatically filled in in the due search in PM
module.
◊ KPI Critical Prewarning days: If there are critical jobs, you can set the system to warn you
earier than the rest of the jobs.
◊ Module overview: Shows the modules that the license includes
◊ Budget: If you are using the “Budget” module, you can setup the system to know how
many periods a budget year are separated into, and if you are including cost codes in
your budget.
System 101
SMTP
If you want be able to send e-mail, the SMTP
addresses must be entered.
Upgrade
Update Address is where the
system finds upgrade files
from the webpage of Tero Ma-
rine. The system can be setup
to periodically check for up-
dates, to do so, you must tick
“Check for updates” and give
an interval.
If you don’t want to upgrade automatically, but rather have control of when the upgrade
should happen, you must first create a subfolder below the “System file path” and then
you must place the SetupUpgrade_2.XXX.XXXX.exe file in a that folder
Example: System file path: \\TeroSrv\TMMv2\v2data\
The upgrade file must be placed in: \\TeroSrv\TMmv2\v2data\setup\

102 System
Order No Format
When approving an order, an order number is given. The order format is entered here.
Between each format code you must have a separator, either - or \.
The “Ship text” can be either ship code, ship name or you can enter the text yourself.
If you use the year in the order number, you must select how many digits in the year. Ex: 2007
can be 4 digits (2007) or 2 digits (07)
Running number length can be set so that the number will be added with leading zeros. Ex: If
running number length is set to be 5, a running number at 37 is shown as 00037.
To create a order number add the parameter from the left field to the right, add a separator,
and add a new parameter. If the order number is illegal, for example you forget a separator,
you will receive a warning that it is incorrect.
When finished, click on “Save” on the horizontal tool bar.

System 103
Unit groups
If there are a lot of vessels in the office installation, you can create groups of vessels to limit
your view in certain modules.
Create the group and add vessels/units to the group by moving them from the left field to the
right.
Replication
In the replication tab you will find information about the files that are replicated between the
vessel and office. Replication interval is how often replication is carried out.
The v2 service manages the replication, and keeps an overview of the next file it is expecting.
This means that when it has received file 134, it expects file number 135. If it then receives
file 136 instead, it means that there is a file missing.
The service then send a request to the other system to resend the file once more. If the file
has still not been received after the re-request time out, it sends a error message to system
administrators.
104 System
Multisign
To be able to multisign due jobs, the system must be setup with the company policy for multi-
signing. It is possible to allow multisign jobs based on the components critical category or by
the maintenance job priority.
“Not allowed” overwrites “Allowed” meaning that even if it is allowed to multisign based on the
job priority, if the components critical category says it is not allowed, you can not multisign.
Order settings
In the order settings you manage what is allowed when creating an order
◊ Account and supplier can be a mandatory field that must be filled out when creating an
order
◊ If direct orders are allowed, the “Direct orders allowd” must be ticked, otherwise the sys-
tem will always create a requisition when the orders are being approved.
System 105
Codes
When you click on the “Codes” icon you enter the section where codes are defined.
If you want to define more codes in a codegroup/set, just click “New” on the toolbar.
Type in the new information and save it. The new code will than be shown in the code list.
An overview of the different code sets will be presented in Appendix B
Log
The log module shows all system messages, both system errors and messages about the
replication between the vessel and office.
106 System
Tools
107
108
Tools 109
Company Cleaning
Company Cleaning is a tool

that lets you validate (approve)
contacts in the contacts list.
After converting a TM Master

database to TM Master v2 (on
for example one vessel and the
office), the contact list will be
duplicated.
You may then wish to combine

(merge) the duplicate contacts
in the double contact list.
The first step is to tell TM Master v2 which contacts you want to keep. The next step is to
merge it with the other contacts.
See the “How to” chapter for information about this

110 Tools
Job cleaning
Job cleaning is a tool to merge similar standard jobs. It is a good idea to actively use filters
to limit the number of standard jobs to compare. This can be used “on the fly”, meaning you
can do it even if other users are working on the system. Changes will be distributed to all the
vessels in the fleet.
In the left pane you have all the jobs that are validated, meaning they are the ones you want
to use as a “master”, while the right pane shows all the standard jobs that are not validated
The lower pane shows in which components the standard job are used.
Tools 111
Reports
In the “Reports” module, you can make

cosmetic changes to the reports defined
in your system, such as add your com-
pany logo, use other fonts and move the
different fields in the report.
Double click on the report you want to

change, and a report editor opens
This user manual will does describe the use of TM Report Editor. since changing the re-
ports should be done by people that are familiar with the use of similar programs.
If such people are not available, or your company prefers that Tero Marine make these
changes, please contact Tero Marine for assistance.
112 Tools
Import & Export
This is a module that could potentially cause harm to your system! If you
are not 100% sure what you are doing, you must not use this module!
Import pane
◊ Import xml file: Is used to import a xml file containing for example a component list,
company list etc
◊ Import: Add single unit: This is used when a new vessel is imported to the office, or for a
new installation at the vessel
◊ Import: Delete DB and add new data. This is mainly used after a trial period, when the
installation is just a test, and you want to import a completely new .
Export pane
◊ Start current unit export: This function is used to create a copy of vessel/unit database
from the office database to be used at the vessel.
◊ Start export: This creates a export file containing all the vessels in the database. This
should be done before major changes on the database.
Middle pane
◊ XLS import: Is only used by implementors at Tero Marine

◊ SQL statement: Is used to make direct changes to the database
Replication pane
◊ Start import / Import repli test / Move files to comm / Ship -> Office / Office -> Ship Of-
fice -> Ships: Is for Tero Marine to test replication at the Tero Marine office.
Database stuff pane
◊ Reset database: Is used to prevent replication back to the office when importing a data-
base from the office.
Tools 113
Export
Adresses
File - Export - Export adress
Give a name to the export file (*.xml). This can be imported to other system.
Component
In the inventory - component function: Click on the component you want to export
File - Export - Export component
As standard the file is named TmMv2_Componentnumber.xml, (ex: Tmmv2_331.02.xml). Click

“Save” and the export file is created.
Import
Import component
After exporting a component, you can import it. In the inventory - component function:
File - Import - Import Component
Find the file corresponding to the component and click “Open”. The system starts to import
the catalogue. This will take a few seconds. You may experience that TM Master v2 may get
a hang-up. In that case, just log out and in again.
Import Accounts
You can import an account list from TMPO.
File - Import - Import Accounts
Find the import file (Ex: TmAccounts.csv) and click “Open”. The system starts to import the
catalogue. This will take a few seconds. Notice that all accounts will be placed in “Ungrouped
Accounts”. You must therefore manually group the accounts later.
Import TMPO contacts
To be able to import the contact persons, you must first import the company list. File
- Import - Import TMPO addresses
Find the file corresponding to the address list (*.xml) and click “Open”. The system starts to
import the contact list.
Import codes
File - Import - Import codes - xxxx codes
◊ Standard codes (ex: SFI structure)

◊ Country codes
◊ Currency codes
◊ Airport codes
Find the file corresponding to the code list (*.xml) and click “Open”.
114 Tools
Import catalogue
You can import catalogues from suppliers

File - Import - Import Catalog
Find the file corresponding to the
catalogue and click “Open”.
The system starts to import the

catalogue. This may take a while
due there being a lot of informa-
tion/data
You can follow the importing

progress in the bottom of the
screen
Import Impa structure
You can import the Impa catalogue:

File - Import - Import Impa structure
Find the file corresponding to the catalogue and click “Open”.
The system starts to import the catalogue. This may take a while due to a lot of items.
Import addresses
File - Import - Import addresses
Find the file corresponding to the address list (*.csv) and click “Open”.
The system starts to import the address list. If there are a lot of addresses, it may take a
few seconds.
Import TMPO addresses
File - Import - Import TMPO addresses
Find the file corresponding to the address list (*.xml) and click “Open”.
The system starts to import the address list. If there are a lot of addresses, it may take a
few seconds.
Contacts
115
116
Contacts 117
Overview
You can access the list of contacts from within most of the different modules of TM Master v2.
However, the function of the contacts list remains the same regardless of which module you
enter it from.
Contact lists are usually quite long, so the program allows for grouping and sorting of the con-
tacts. This makes finding specific contacts quicker and easier.
The contact window

Once you open Contacts, either from module Maintenance, Purchasing or Inventory, you come
to a large window where all contacts are listed. Each contact is listed with a number of different
“Fields” (Email, Phone, Fax etc.), the number and order of which can be customised to fit your
needs. The instructions for customising are found in the “How to” section
When entering the information for a contact, fill out as many details as possible. This
way it will be much quicker and easier to find the contact later when you are search-
ing for it.
When creating the contacts, if you mark the type of

contact it is (supplier, agent etc.) then you can group all
contacts of that type together.
118 Contacts
The preview pane
If you click the “Preview pane” button on the horizontal tool bar, you get a much more
detailed view of the selected contact.
After some of the fields you will see a button . This button has different functions depending
on which field it is in.
◊ E-mail 1 or 2: It opens an e-mail application so that you can send an e-mail to that con-
tact.
◊ Web 1 or 2: It opens the contact’s web site
It is not possible to edit the contact information in the “Preview pane” view. To
be able to edit the contact information - double click the contact or highlight it
and press the shortcut [CTRL]+[O].
Contacts 119
Contact sheet
General
The “General” tab is where you put general information like addresses, phone numbers, e-mail
addresses etc.
In the “Company type” field, tick the box next to the type which best describes this contact
such as:
◊ Maker ◊ Invoice
◊ Supplier ◊ Fwd
◊ Owner ◊ Port
◊ Agent ◊ Service
The “Mailing address” is automatically used as the invoice and visiting address.
If these addresses are different, you must specify each address by removing the tick under
each tab and then type in the new address.
“Company type” is used in other parts of v2.
If you tick the box for Forward (Fwd) in the “Company type” field, the con-
tact will be entered in the “Forward Address list” when you create an order.
This also occurs when the “Invoice” is ticked in the “Company type” field.
120 Contacts
Support
If the contact is a company which provides support service, you can enter the different tel-
ephone numbers and e-mail addresses in this tab.
The remarks box is for useful comments such as: “Free support between 08:00 and 16:00”
Contacts
If there is a designated contact person, this is where you enter their details. Instructions for
this can be found in the next chapter, and in the “How to” section.
Documents
On this tab you can attach useful documents to the contact. . Simply click on “ Add file” but-
ton and select the file you wish to attach.
Contacts 121
Trade
If your company has a trade agreement with this contact, the details can be entered here.
Tick the “Has trade agreement” box and then enter the dates for the start and expiry of the
trade agreement.
An abbreviated version of the trade agreement can be written in the text field below. Exam-
ple:
“If the order is for more than 1000 USD, then we get a discount of 15%. The order must be
marked: Agreement 4132”
Non-conformance
This tab is only relevant for supplier contacts. Sometimes you may experience problems with
deliveries i.e. late deliveries, parts missing etc.
In this case you can add a “Non Conformance Report” to the contact.
122 Contacts
This tab is only relevant for sup-

plier contacts. Sometimes you
may experience problems with
deliveries i.e. late deliveries, parts
missing etc.
In this case you can add a “Non

Conformance Report” to the con-
tact.
Click on New NC
Click on “Pick order” to find the or-

der you want to add. If you wish,
you can write a remark explaining
the reason why the non conform-
ance has been added in the text
field.
Orders
When you have placed an order with a contact, the orders will be listed here. If you would like
to see more details about one of the orders, then simply double click on the order.
Go through all the tabs and fill in all the information available. When you are finished, click the
“Save and close” button.
For more details about creating a new company, please see the “How To” section.
Chat
123
124
Instant messenger 125
Instant messenger (IM)
Instant Messenger (IM) is a program similar to Windows Messenger (MSN). It is a quick and
easy way to send short messages to your colleagues due to the communication being in real
time. Real time means that as you type the message it appears on the other person’s screen
immediately.
Set up the system

If there is a red circle with a red cross over the IM icon (as
shown in the bottom right of this picture), your system is
not set up to use IM.
To be able to use Instant messenger, the IP address to the

TM Master v2 server must be defined in “System - Settings
- General tab - IM Server IP”.
Enter the IP address, save, and restart the application.
Log on
As long as the system is set up to use IM, it is not necessary
to log on. You will be logged on automatically whenever you
start TM Master v2.
As can be seen in the bottom right corner of the picture, the

red circle with a white cross is no longer there.
Other users will now be able to contact you. If you wish to

send messages to others in the system you must start the
IM program.
Start Instant messenger

Double click on the IM symbol, and a new window opens
This window shows all users, and their status

126 Instant messenger
Change status
Click on “Status” in the horizontal menu bar, and mark the status you
want to set.
Start a conversation
Double click on the name of the person you want to send an instant message to.
A chat window opens where you can type in your message. Press [ENTER] or click on “SEND”
to send the message to the selected person.
If the person replies, the message will appear under the
message you just sent.
Emoticon/smiley
Emoticons are a convenient way to express simple emotions within a message, for example
that you are happy, sad or find something funny. Since the person you are writing to cannot
read your body language or see your face, a smiley can soften a sentence that could otherwise
be interpreted in a negative way.
Emoticons are usually written as a code using some of the symbols on the keyboard, such as
:-) which gives you , but you can find a selection in the horizontal toolbar.
Insert an emoticon from the menu bar

You can find a few emoticons in the menu mar.
Instant messenger 127
Create emoticons by using shortcuts

To create a smiley while you are typing, you have to type a combination of characters. For
example :) gives .
You will see that the characters you type change to an emoticon immediatley if you type the
correct combination. Here are some examples:
Wink ;) Sad :( Thumbs up (y)
Surprised :o Dizzy :S Thumbs down (n)
Cheeky :p Angry :@ Embarrassed ^O)
Very happy :D Cool (h) Smile :)
Share files
You can exchange files with the person you are chatting (messaging) with.
Send a file
To be able to send a file, you must first
have a chat window open.
After clicking “Action -> Send file”, you

select the file that you wish to send, and
click “Open” to send it.
The person receiving the file has to ac-

cept the file transfer before the file is ac-
tually sent.
128 Instant messenger
Receive a file
When someone is sending you a
file, you are made aware of this by
a “pop up” window in the system
tray.
In the communication window you will be asked to accept

the file transfer. As soon as you accept, the file transfer
will start.
After the file transfer is complete, you can open the file
directly, by the “Open file” link that appears in the com-
munication window, or you can open it later.
The file is stored locally in your “My received files” fold-

er (Ex: C:\Documents and settings\jane\My received
files\).
Get someone’s attention/Nudge
If you want to get someone’s attention, you can send “a nudge”.

This will trigger the communication window, so the other person
can see that you want to contact them.
Appendix
129
130
131
Appendix A - User manual revision
Date Changes
2008-04-30 ◊ Updated typing errors and grammar.
◊ Removed contents lists from each chapter
2008-03-31 Updates :
◊ New functionality from earlier versions, especially in maintenance and

system chapter.
New functionality:
◊ NCR
◊ Medic
◊ User preferences
Added:
◊ Appendix C: User Rights

2007-12-18 Added:
◊ Appendix A - User manual revision

◊ How To: (Running hours): Added information about running hour from
external system
2007-12-05 Added
◊ Appendix B - Code list

132
Appendix B - Codes
Standard codes
Code Example Used to

Airport ◊ Amsterdam, Schiphol ◊ AMS
◊ Arrecife/Lanzarote ◊ ACE
Country ◊ Algeria ◊ DZA - Algerian dinar
Currency ◊ Euro ◊ €
◊ United states Dollar ◊ $
UOM ◊ Litre ◊ LTR Unit of measurement

◊ Kilo ◊ kg
Alarm codes
Code Example Description

Alarm component ◊ Fire detection ◊ FIRE
◊ Bow thrusters ◊ BTHR
Alarm job type ◊ Flow alarms ◊ F
◊ Level alarms ◊ L
Alarm system ◊ Air system ◊ AS
◊ Cargo system ◊ CS
Alarm type ◊ Level Alarm ◊ LA
◊ Pressure alarm ◊ PA
Alarm UOM ◊ Volt ◊ V Unit of measurement
◊ Ampere ◊ A
Certificates codes
Certificate issued ◊ Det Norske Veritas ◊ DNV
by ◊ Lloyd ◊ Lloyd
Component codes

Condition ◊ Not Acceptable ◊ NA
◊ Bad ◊ Bad
Component type ◊ Compressor ◊ Compr
◊ Crane ◊ Cran
133
Crew codes

Crew type ◊ 1´st engineer ◊ 1E
◊ Captain ◊ CAP
Job codes

Critical category ◊ Critical to operation ◊ O1
◊ Critical to security ◊ S1
Department ◊ Machinery ◊ M
◊ Electrical ◊ EL
Interval type ◊ ◊
◊ ◊
Job category ◊ ??? ◊ ??? An availible field to
◊ ??? ◊ ??? help you to categorize
the jobs
Job origin ◊ Class related ◊ CR Declare the source of
◊ Manufacture recom- ◊ MR the job
mended
Job priority ◊ Critical to safety ◊ 1 Give permission to
◊ Recommended ◊ 9 multi sign
Job reason ◊ Smoke ◊ ?? Tell why this job has
◊ Planned ◊ ?? been done
Job remarks ◊ Job done according to ◊ INS
instructions ◊ CLD
◊ Cleaned according to in-
structions
Job symptom ◊ Smoke ◊ SM
◊ Oil lekkage ◊ OL
Job type ◊ Calibrate ◊ Cal ???
◊ Clean ◊ Cle
Maintenance method ◊ Planned ◊ PL ????
◊ Breakdown ◊ BD
Purchase codes

Order type ◊ Consumables ◊ C
◊ Service order ◊ S
Order Fwd ◊ ◊
◊ ◊
Cost code
Order delivery terms
Order priority
Procurer group
134
Appendix C: User rights
Standard user rights settings
Access Comment
Read Only see/read the item, but can not make any changes
Edit Edit an existing item

Add Add new items
Delete Delete existing items
EditGrid The user can press the “Pencil” button, and then edit directly in the grid
instead of opening a detail window to edit the item.
Exceptions
In some functions the “EditGrid” pencil will not be available since it has not yet been imple-
mented
Module specific user rights
In addition to the standard user rights setting, some modules will have more specific user rights
settings. These setings are function specific, while “Standard User rights” are grid specific
Job done
Access Comment
FullAccess The user can sign out the job
RestrictedAccess The user can create a complete service report, but not sign out the
job
ReportingAccess The user has access to, and can read the reports
Consumables
Access Comment
EditCriticalFields Tick items as critical (functionality to come)
135
Suppliers
Access Comment
EditCriticalFields Tick a supplier as “Supplier, “Owner”
EditNCR Add and manage Non-Conformace
Jobs
Access Comment
EditCriticalFields Tick the job as “critical”
Units
Access Comment
EditSettings Possibility to edit fields in the “Settings” tab
Components
Access Comment
UpdateRunningHours Possibility to update running hours. This must also be synchronized
with access to the “Running hour” function
MountComponents Access to be able to mount and unmount circulating components
EditCriticalFields Tick an item as “critical”, “circulating” etc
Spareparts
Access Comment
EditCriticalFields Tick an item to be critical (functionality to come)
PO
Most of the user rights will only be available after TM PO is integrated into TM Master v2, avail-
able rights are listed below.
Access Comment
ApproveOrder Change status on an order to “Approved”
RegisterReceivedAgent Possibility to change status on the order to “Received at agent “
ReceiveOrder Possibility to receive orders.
136
Example of user rights

Order - Standard user
The user can order from catalogues, make changes on the draft, but not approve the order
Consumables
◊ Read
PO
◊ Read
◊ Edit
◊ Add
◊ Edit grid
◊ Edit orderline
Order - Extended access
The user can create, approve and receive orders. Update stock. Create supplier NCR
Stock PO
◊ Read ◊ Read
◊ Edit ◊ Edit
◊ Add ◊ Add
◊ Edit grid ◊ Edit grid
Consumables ◊ Edit orderline
◊ Read ◊ Approve order
◊ Edit ◊ Change status
◊ Add ◊ RegisterReceivedAgent
◊ Edit grid ◊ Receive Order
◊ Edit CritFields
Supplier
◊ Read
◊ Edit
◊ Add
◊ Edit grid
◊ Edit CritFields
◊ Edit NCR
137
Alarm - Standard user
The user can sign out alarm jobs
Alarm system
◊ Read
◊ Edit
◊ Add
◊ Edit grid
Read only
Only “Read” is ticked in all modules except “Medical”.
Delete
The user group gives the user the possibility to delete in every module. This should be limited
to only a few persons.
Jobs - Standard user
The user can access all job related tasks
Jobs Done History Units AlarmSystem
◊ Read ◊ Read ◊ Read ◊ Read

◊ Edit ◊ Edit ◊ Edit ◊ Edit
◊ Add ◊ Add Components ◊ Add
◊ Edit grid ◊ Edit grid ◊ Edit grid
◊ Read
◊ RestrictedAccess Crew
◊ Edit
◊ ReportAccess
◊ Read ◊ Add
Certificates
◊ Edit ◊ Edit grid
◊ Read ◊ Add ◊ UpdateRunningHours
◊ Edit ◊ Edit grid ◊ MountComponents
◊ Add Jobs ◊ Edit CritFields
◊ Edit grid NCR
◊ Read
Stock
◊ Edit ◊ Read
◊ Read ◊ Add ◊ Edit
◊ Edit ◊ Edit grid ◊ Add
◊ Add RunningHours ◊ Edit grid
◊ Edit grid ◊ Edit CritFields
◊ Read
StandardJobs ◊ Edit NCR
◊ Edit
Spareparts
◊ Read ◊ Add
◊ Edit ◊ Edit grid ◊ Read
◊ Add ◊ Edit
◊ Edit grid ◊ Add
◊ Edit grid
◊ Edit CritFields
138
Jobs - Extended access
The user has full access to all job related tasks
Jobs Done ◊ Add ◊ Add ◊ Read

◊ Edit grid ◊ Edit grid ◊ Edit
◊ Read
History Units ◊ Add
◊ Edit
◊ Edit grid
◊ Add ◊ Read ◊ Read
◊ Edit CritFields
◊ Edit grid ◊ Edit ◊ Edit
AlarmSystem
◊ FullAccess ◊ Add Components
◊ RestrictedAccess ◊ Edit grid ◊ Read
◊ Read
◊ ReportAccess Crew ◊ Edit
◊ Edit
Certificates ◊ Add
◊ Read ◊ Add
◊ Edit grid
◊ Read ◊ Edit ◊ Edit grid
◊ Edit ◊ Add ◊ UpdateRunningHours
◊ Add ◊ Edit grid ◊ MountComponents
◊ Edit grid Jobs ◊ Edit CritFields
Stock NCR
◊ Read
◊ Read ◊ Edit ◊ Read
◊ Edit ◊ Add ◊ Edit
◊ Add ◊ Delete ◊ Add
◊ Edit grid ◊ Edit grid ◊ Edit grid
StandardJobs RunningHours ◊ Edit CritFields
◊ Edit NCR
◊ Read ◊ Read
Spareparts
◊ Edit ◊ Edit
Medical - Standard user
The user has access to the Medical module
Medic
◊ Read
◊ Edit
◊ Add
◊ Edit grid
Medical - Extended access
The user has access to the Medical module
Medic
◊ Read
◊ Edit
◊ Add
◊ Delete
◊ Edit grid
Crew type Order Std Order Ext Alarm Std Alarm Ext Read Jobs Ext Job Std Delete Medic Admin
MAster x x x x x x x x x x
Ch.Eng x x x x x x x x x
1. Eng x x x x
2. Eng x x x
1. Mate x x x
Elec x x x x x
Ch.Stew x x
Stew x
Medic x x
139
140
Tero Marine AS
Damsgårdsv. 163 A
5162 DAMSGÅRD
Norway
© 2008 TM Master v2 are registrered trademarks of Tero Marine AS www.teromarine.no

All rights reserved

User Manual: TM Master v2

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User manual

Client Computer requirements 9

KPI (Key Performance Indicator) 22

NCR (Non Conformance Report) 57

The due list 61

Search for jobs in the due list 62

Alarm job history 73

Standard Report Form (SRF) 73

Company Cleaning 109

Job cleaning 110

Import & Export 112

Instant messenger (IM) 125

Client Computer requirements

◊ RAM: Minimum 1 GB, recommended 2 GB

◊ Application: 100 MB, free diskspace: Min 5 GB

◊ Windows 2000 server operating system or newer.

◊ RAM: Minimum 1GB MB, recommended 2 GB

About “User Manual for TM Master v2”

Symbols used in this document

Notation Function Description

Right click: Click with the right mouse button.

Column header: The title of each column

tab to move between the sections. .

Function: Different parts of the program.

Module: A group of funcions located in the vertical toolbar.

There are different ways to highlight/mark items in a list or similar.

◊ Mark one item: Click on it

The structure of TM Master

◊ The file menu

The horizontal toolbar

Delete: This function deletes all marked items. Short-cut: [Ctrl]+[D]

Filter: Toggles the filter box on and off.

Expand all categories (groups)

Collapse all sub categories (groups)

The vertical toolbar

◊ Fleet: Cross Fleet data view

The grid is a key element in TM Master v2. It is highly recommended that

The tree structure

Save filter (Save layout of the grid)

Select from a list

Remove selection from the list

Features of the “Fleet” module

Features of this module include:

◊ KPI: predefined Key Performance Indicators (KPI), fleet wide due

KPI (Key Performance Indicator)

The percentage of jobs that are overdue.

Overdue % = (Overdue jobs + Postponed job) / Jobs total

KPI% = (Overdue jobs + Postponed job) / Jobs due

Active orders in the system

The number of orders that have been delivered at home port

Orders received by the agent.

More information about components in the “Inventory” chapter.

Drafts: Numbers of orders that aren’t approved yet.

Approved: Orders that are approved, but not sent

Sent: Order is sent, but not started.

Complete: Orders that are fully received and paid.

Cancelled: Orders that have been cancelled.

More about orders can be found in “Purchasing” chapter

Standard jobs symbols

Client Computer requirements 9

KPI (Key Performance Indicator) 22

NCR (Non Conformance Report) 57

The due list 61

Search for jobs in the due list 62

Alarm job history 73

Standard Report Form (SRF) 73

Company Cleaning 109

Job cleaning 110

Import & Export 112

Instant messenger (IM) 125