Chung, 1: by Yoosun Chung, Phd. Graduate School of Education
Chung, 1: by Yoosun Chung, Phd. Graduate School of Education
Chung, 1: by Yoosun Chung, Phd. Graduate School of Education
In order to blossom into a beautiful flower, seeds are first planted into the ground where they sprout roots.
Next, buds begin to sprout. The stem stretches high into the sky. From the stem, many leaves emerge. Finally, a
flower blooms. However, none of this can happen without water. When I was thinking of how I could express my
teaching philosophy, experiences, and accomplishments into a coherent conceptual framework, I realized that I could
use the analogy of a beautiful flower blossom.
My teaching (and research) philosophy is rooted from the experiences of my own disability (roots). I
have Cerebral Palsy (CP) which affects my speech and my mobility. More specifically, I have difficulty communicating
with other people using my own voice. The stem of my flower is built by my strong educational background (stem).
I studied Computer Science in both my Bachelor’s and Master’s program. However, as I thought about my future
career, I changed my major to Assistive Technology (AT) for my doctoral degree because I have always longed to
work for individuals with disabilities. I chose to make AT, and particularly Augmentative and Alternative
Communication (AAC), the focus of my doctoral studies. An AT device includes any item, piece of equipment, or
product system that is used to increase, maintain, or improve the functioning of individuals with disabilities. Among
the many varieties of AT devices, AAC devices are for individuals with speech difficulties like me. To water my
emerging flower, since I am benefiting from the use of AT and AAC myself, my interest in them is much more
enhanced (water). During the 6 years since I accepted the position of research assistant professor in the Kellar
Institute for Human disAbilities (KIHd) at CEHD, I have sprouted many leaves both professionally and personally,
including teaching, presentations, research activities, and mentoring, to name a few. These accomplishments
(leaves) have flowered and let me be myself, Yoosun Chung (a flower), as a scholar, professor, wife, mom,
daughter, and friend (please see Appendix for a pictorial representation of this analogy).
due to my unintelligent speech. I even heard from a former student with an honest voice that she was very shocked
in the first class as soon as she found out I was her professor and had severe speech difficulties. I would like to break
others’ stereotypical thoughts.
My classes are closely related to AT, special education, Instructional Technology (IT), and e-learning. I have
taught 4 different courses for the previous 6 years. EDSE 517 (Computer Application for Special Populations) is a
required course for the Master’s students in Special Education. This course is designed to combine lecture and lab
activity. Both EDSE/EDIT 525 (Software for Individuals with Special Needs) and EDSE/EDIT 529 (Internet as a
Teaching Tool) are AT graduate certificate courses. Both are completely online classes using Blackboard. EDSE 622
(Augmentative Communication) is also one of the AT graduate certificate courses. This is a hybrid class – using
online classes through Blackboard and one face-to-face class. In my classes, I cover all categories of AT and how
various ATs are effectively used for individuals with various disabilities (i.e., special education). I also teach various
instructional technologies, including Microsoft Office (Word, PowerPoint, Excel), image/video capturing tools, and
graphic organizers, to name a few. From the previous six years, my overall mean of means for overall teaching is
4.87. I am very satisfied with this mean score.
My online courses are asynchronous using Blackboard, which means that students do not have to be online
at the same time. Students can log in at any time to read class materials and participate in discussion boards. My
online courses are designed in such a way that they are divided into several learning modules. Within each module, I
create a set of learning activities, including course readings, website reviews, and personal reflections. Students are
expected to summarize, analyze, evaluate, and reflect on the presented course materials. Students post their
reflections to the Discussion Board, and students are encouraged to interact with at least two classmates in each
discussion thread because interaction with classmates is an important aspect of any class. I give points in three
categories - content, interactivity, and timeliness. By reading my students’ reflections, I am able to get a sense of
whether my students fully understand the class materials/assignments. My students seem to enjoy my approach of
teaching online classes. One of my students commented in her letter of support, “The course layout, sections, and
modules were highly organized in a way that facilitated learning and promoted understanding. Dr. Chung provided a
lot of resources and web links that greatly assisted me in fully grasping the various course topics. The course
materials were presented in an easy-to-understand and accurate way; which encouraged learning. Dr. Chung’s
assignments, discussion questions, and research projects were very thoughtful and beneficial; and provided me with
many real-life experiences.”
Whether the classes are online or face-to-face, I post all of the class materials, including the PowerPoint
slides, scoring rubric sheets, etc., on Blackboard, which is always up to date. My students submit their assignments
through the Assignment section and I post the grades and my feedback on Blackboard. I have found that students
are pleased that they can submit their assignments electronically, and it is also good for me because I can keep
records, and it conserves trees for the environment.
“Thank you for the experience of using both GoToMyPC.com and the various programs accessible through it…I was
impressed with how easily it set up in the degree of functionality that I was able to experience with individual
programs.” and “I enjoyed this opportunity to explore a range of software programs. I found gotomypc.com easy to
access, and had no problems logging in.”
I always provide a PowerPoint and supplementary materials to each class and post these materials on
Blackboard before class begins. I have created “how to” sheets for scaffolding students’ ability to use AT/IT software
programs and to serve as future reference. The supplemental materials help both my students and me so that my
class flows smoothly. It is interesting to read the letter of support from one of my colleagues. I recently requested for
her to observe my class, and this was her first experience seeing a lecture using a communication system. She
commented, “Dr. Chung taught each step on the screen for the students to observe while they completed the activity
at their own computer stations. Students were able to follow directions easily, and Dr. Chung moved around the room
to provide any additional assistance that was needed. Students appeared comfortable in asking questions and she
consistently provided feedback.” In addition, another colleague who has been in charge of the AT lab for many years,
sometimes stays in the lab while I am teaching EDSE 517. In her observation letter, she commented, “The flow of
her class is very smooth and logical, making it easy to follow…It was striking how skilled she is at managing her
device to communicate throughout the 2 hour and 40 minute session.” She concluded that “It is clear to me through
observing Dr. Chung’s teaching that she expects a high level of performance from her students and provides high
quality instruction. Her knowledge of the subject and advanced planning is ideal for this class which for many, is the
first experience they have had with assistive technology.”
I especially felt confident when I see the students’ progress as the semester goes by. Every semester, some
students in the class begin as novice computer users, but I have definitely noticed that their comfort level of using
technology increases as the semester goes on. As an explicit example, when I asked them to go to Blackboard
during the first class in the previous semester, a student did not even know how to enter the URL of Blackboard in an
Internet browser. However, three weeks later she was able to search for what she wanted on the Internet, and she
was able to follow the tutorial sheets for the programs I taught in class on her own.
Many students had never been or were exposed very little to AT in their lives before they registered for my
class. However, after reading students’ comments on the course evaluation forms every semester, I believe they
have learned about useful AT and strategies each class. While watching their final presentations on the last day, I
noticed that not only had they improved their technology skills, but they were able to incorporate their new technology
knowledge in their curriculum for supporting students in their own classrooms as well. One of my students stated that
“Each class with Dr. Chung was a thought-provoking and interactive experience in which she challenged me to
explore assistive technologies as if I had a disability myself, and to put myself in the shoes of a person who required
this technology. Learning in this way, as a user of technology, rather than as the teacher who implements it enabled
me to understand the immense benefit of assistive technology and see it as the path to success for many students
who could not access the curriculum without it.”
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Last week (on October 27 , 2011), after EDSE 517 was over at 10:00 pm, one of my students came to me
and asked, “Yoosun, how long do you usually take to prepare for each class session?” I immediately answered to her
“Oh, it takes, like, forever for me.” Then I continued that it usually takes two full days. She responded
“Wow….yeah...that can be expected because it is almost a 3 hour long class.” She explained why she asked this
question. She was wondering how long it could take to prepare a lecture using my communication system. Her only
interaction with other AAC devices has been with her students in her class, and she always wondered about the
application of AAC in the professional world. She added that she could imagine it would be extremely difficult to have
to plan out everything I would want to say for a three hour class. Then she commented “Your class is extremely
informative for me since I seriously lack basic computer skills, and has already taught me many things about
programs that I could use on a day-to-day basis.” It is very true that I spend a tremendous amount of time preparing
each face to face class because, as my student (or anybody) could imagine, I need to type everything I say in class in
advance. In fact, it usually takes more than two full days because I need to take some time to set up the AT lab for
each week depending on the class topic, on top of writing my teaching scripts. Life is challenging but worth the
struggle because I always feel that I am getting rewarded for my efforts at the end of every semester.
Another colleague, who teaches EDSE 534 (Communication and Severe Disabilities), has invited me into
her class as a guest speaker for the previous several years. In her letter of support, she commented “Yoosun, as an
AAC user, must be very structured and her colleagues and students recognize the time it takes her to prepare for
class. Yet, at the same time, I believe the needed structure serves her well, creating very well organized and paced
lectures that students greatly appreciate.” Also, she added “An important part of Yoosun’s presentation is the student
question session. Yoosun will take time to answer all student questions clearly and honestly. As the instructor, I value
this experience because this is the time when Yoosun, as an AAC user, uses her device ‘on the fly’ and demonstrates
for my students how confident and ‘real’ she is as a speaker as well as a device user.”
office products and which version, different internet browsers, document reading programs, assistive writing
programs, alternative keyboards and mice, Smartboard, iPad/ITouch, e-book readers, etc. Then I ask my students to
mark the score for each item. For example, I ask students to 1) mark 4 if the hardware/software is very familiar and
(s)he is currently using it in the classroom/at home, 2) mark 3 if it is very familiar and (s)he is is comfortable using it,
but is not currently using it, 3) mark 2 if (s)he has used it before, but does not know how to use it well, 4) marks 1 if
(s)he has heard about it before, but has never used it, and finally 5) marks 0 if (s)he has never heard about it.
Usually, I get many 0s on the sheet. In addition, I ask them to write if they have a particular technology they want to
learn in the class. This sheet is extremely helpful for me to plan each week’s lecture in advance. I do not want to
waste class time to lecture about what most students may know.
Next, I always catch up on up-to-date technology. In this technology era, today’s technology will turn out to
be out-dated tomorrow. Software companies always develop newer versions. In order to teach how to use a specific
program, I need to master the program first before I teach about it. As I mentioned earlier, I have created how to
sheets for certain programs. The sheet includes the instructions of each step and corresponding screen shots of the
program. As a newer version come out, I need to update the how to sheets to match the newer version. This takes
extra time and effort on my end, but I am sure that my students will appreciate the up to date how to sheet. I started
teaching Smartboard and the accompanying Notebook software several semesters ago, since recently, many
students have wanted to learn about them. Many counties in the metropolitan area provide Smartboards in
classrooms, but since teachers rarely get appropriate trainings, the Smartboard is just sitting in the back of their
classrooms, or it is just used as a projector. Recently, the Smartboard lecture has been one of my students’ favorite
topics in my class. Also, recently, I started using my iPad for spontaneous communications in class (there are already
many communication applications developed for the iPad/iTouch), and I have introduced various educational iPad
applications to students, helping students recognize the value of using an iPad in the education world.
Another strategy is that I take notes about my class every week to maintain my classes glitch-free as much
as I can. While preparing for a class, I make a list of what I should prepare, including what I should cover and what
handouts I should prepare. Right before class, I check my list to see if I missed anything for that class. After class, I
write down what issues I faced and how I am going to resolve them for my future classes. Since my class uses many
technologies, including my communication system and hardware/software in the AT lab, there may likely be
unexpected technical difficulties. In this case, I report them to the lab staff to see if they can resolve the problems,
and make sure that they are resolved.
In addition, I have provided a scoring rubric sheet for each assignment and have given a grade based on the
scoring rubric sheet with my comments for each criterion. For students, learning is probably a main reason why they
take classes, but earning a good grade is also one of their main goals. I have tried hard to give my students an
explicit idea of the requirements/criteria they should meet for each assignment and then give them a fair grade. After
distributing the students’ grades, I always tell my students that they can ask me any questions about the grades and
comments given. Luckily, I have never had any complaints/disagreements from my students. I think it is because they
know my expectations while doing their assignments and I follow my scoring rubric when I grade. Of course, even
though I spell out every word in the scoring rubric sheet for each assignment’s expectations, I’ve had some students
who did not meet the assignment expectations. I am not sure whether they did not read the scoring rubric sheet
carefully or whether they misunderstood the expectations. In any of these cases, I give a second chance to rework
their assignment after I explained why their assignments did not meet my expectations. Even though they know the
resubmitted assignments are not eligible for full credit and I will apply a 10% reduction (it is explicitly stated in the
syllabus), they are willing to rework and resubmit their assignments. I always emphasize to my students that the
ultimate purpose of completing assignments is not for receiving a good grade, but rather expanding their knowledge
base. Thus, as long as they want to work more, I believe it is fair enough for me to give them a second chance.
Moreover, to make my class more meaningful to my students, I make every effort to try to invite guest
speakers either who have had many field experiences in a designated topic or who are actually using AT devices to
live a productive daily life. For example, I’ve invited a teacher and her students who she has worked with for many
years. In class, the guest teacher and students show AT devices they use in their school life, and share their
perspectives of AT with us. My students always appreciate the presence of guest speakers because they have
opportunities of seeing real people who use AT, not just learning materials in theory. They told me that it was really
interesting to hear about different forms of assistive technology from students who were actually using it and to
essentially have them teach us about it.
Furthermore, I ask my students fill out a course evaluation survey questions at the end of the semester with
detailed questions about the class. The course evaluation survey is created using the Survey tool on Blackboard, and
my students submit their responses anonymously. Although the GMU official evaluation is important, it generally
does not provide me with detailed information about course content and the presentation. Also, faculty members
generally do not get the evaluations back in enough time to make changes and modifications for the following
semester. I always take my students’ comments about my classes very seriously. Reading students’ comments on
the evaluation survey makes me think about what I have done well as well as how I should improve courses and
make them even better.
Besides, it is my pleasure to keep in touch with my students outside class. I return emails promptly and
meet with students when needed. Actually, many of my students stay in touch with me outside class. I am ‘kind of’
Chung, 5
their technology (including AT and IT) consultant and their career consultant. They sometimes seek my help about
the problems which they encounter when they use specific software/hardware and seek my suggestions about what
kind of AT devices can benefit their specific student. Sometimes, my former students have asked me to write a letter
of recommendation for their advanced career. I am always willing to take my time to support them as much as I can.
A statement from one of my students shows proof. She wrote “Outside of class, there was always an open-door
policy and sense of approachability that allowed each student to shed their fears about the subject matter or any
other concern we might have had.”
The last strategy is very unique compared to other “typical” university classrooms, but I think this is very
important for me to try. Even though speech synthesizer voice has been greatly improved, the voices of any
communication systems are still monotonous compared to human voices. It can be assumed that my students will get
easily bored with monotonous voices. Thus, in order to get my students’ full attention, I often make funny topic-related
jokes and present multimedia solutions such as adding interesting video and sounds. Currently, I mix use of my
natural voice, my main communication system (EZKeys), and an iPad communication application to help students
pay attention. Among many valuable comments from my students, my favorite quotes are “When she did lecture, she
made jokes and kept the class engaged in the material while keeping them entertained as well”, and “Professor
Chung is an incredibly enthusiastic teacher and her enthusiasm is contagious. She loves teaching students about AT
and it shows!”
Appendix
Someone who reads this might be still wondering “How could a computer talk?” “How could you teach
without your capable speech?” “How does Yoosun’s communication system work in class?” If you are one who is still
wondering about AT or subject similar in matter, please check out these couple of YouTube video clips as follows.
The first short video clip (http://www.youtube.com/watch?v=YJ60bBMesFo&feature=related) is an interview piece
which Stephen Hawking was featured on using his communication device. The second clip,
(http://www.youtube.com/watch?v=1rXUxk3wFZo), is about a man with cerebral palsy who shows how he utilizes AT
(including his communication system) well to live a productive life. The second one is rather long (about 8 minutes
long), but for those of you who have not been exposed to people with disabilities, especially who use a
communication system, you may get a new experience in your life.