PT UNITED EQUIPMENT INDONESIA

Proposal on
Coaching, set up of documentation
systems, Training on implementation and
certification of Integrated Management
System based on ISO 9001, ISO 14001 &
ISO 45001

PT UNITED EQUIPMENT INDONESIA

By:
INTEGRA EDUTRAMA
MANAGEMENT CONSULTANT
( IEMC )
MENARA CNT 3 NO 6 JL RAJAWALI
SELATAN, GUNUNG SAHARI
UTARA- JAKARTA PUS
INDONESIA

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BACKGROUND
⚫ PT United Equipment Indonesia has job to provide heavy equipment for mining
companies, contractors and manufacturing industries..
⚫ PT United Equipment Indonesia Indonesia want to implement QSE Integration
Management based on ISO 9001, ISO 14001 and ISO 45001 for their service.
One of Purpose of implementation QSE Integration management system is to
get certificate ISO 9001: 2015, ISO14001:2015 and ISO 45001:2018 from
certification body.
⚫ These moment, PT United Equipment Indonesia Indonesia have implemented
QSE management system. To support implementation of QSE management
system based on international standart and getting best practices, PT United
Equipment Indonesia Indonesia has made some adjustment of management
policy, organization structure and documentation system. Impact of this, all
documentation system and management policy / objectives need to review and
change to comply with international standard ISO 9001:2015, ISO 14001:2015
and ISO 45001:2018
⚫ Due to implement QSE Integration Management system based on international
standard, PT United Equipment Indonesia Indonesia has invited IEMC to assist
these programs.
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PROGRAM OBJECTIVES

⚫ To assist PT United Equipment Indonesia Indonesia to implement QSE integration

Management system (IMS) based on ISO 9001:2015, ISO 14001:2015 and ISO
45001:2018.
⚫ To assist PT United Equipment Indonesia Indonesia to do risk assessment in
quality, environment and safety.
⚫ To assist PT United Equipment Indonesia Indonesia to understand requirement of
ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 and to improve team
competencies by training or consulting.
⚫ To assist PT United Equipment Indonesia Indonesia to mapp business process as
based to create documentation system.
⚫ To assist PT United Equipment Indonesia Indonesia in making all documentation
systems in order comply with ISO 9001, ISO 14001 and ISO 45001.
⚫ To assist PT United Equipment Indonesia Indonesia deploying company policy to
objectives, departments target dan programs.
⚫ To assist PT United Equipment Indonesia Indonesia to get certificate of ISO
9001,ISO 14001 and ISO 45001.

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SCOPE OF PROGRAM
⚫ The implementation scope of integrated Management system project
is :

PT UNITED EQUIPMENT INDONESIA

Head Office :
JL. Raya Cakung Cilincing Kav.203, Jakarta Timur, Jakarta Timur 13910
DKI Jakarta , Indonesia

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PROGRAM STRATEGY

⚫ Implementation activity is conducted based on ‘participation approach’

where the process owners will be involved actively in reviewing and
updating the working system with consultant’s assistance

⚫ Consultant’s role is to facilitate the activities : creating and reviewing

documentation systems, consultation of IMS implementation and
training to improve team competencies.

⚫ All documentation system will be updated to comply with requirement

of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 international
standards.

⚫ QSE policy and objectives will be adjust to complay with requirement

of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 international
standards.

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PROGRAM STRATEGY
⚫ Programe implementation will be devided five stages. The first stage :
preparation, the second stage : documentation, third stage : implementation,
fourth stage : audit and fifth stage : certification process
⚫ The first stage consist of : Gap analysis doc, Risk Ass, Implementation &
Report, Project Kick Off, Executive Briefing on ISO 9001,ISO14001, &ISO
45001, Policy & Objectives deployment, ISO 9001, ISO 14001 &ISO 45001
Requirements Interpretation Training, Risk identification of quality, safety &
environment, Legal identification and fullfillment process of quality, safety, and
environment. Creating of documentation system (SOP, WI, Standards) will be
conducted in consultant office. This step need 2 weeks.
⚫ The second stage consist of : Mapping Business Process (Relationship map,
crossfunction maps, procedures flowchart adn work instruction flowchart),
Review Organization structure & job description. Review and update Marketing,
procurement, operation, QSE, support, HRD & GA sistem documentation (
SOP, Work instruction, standards and formuliir), and pleno docuentation system
. This step need 2 weeks .

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PROGRAM STRATEGY
⚫ The third stage consist of : training risk based thinking adn risk assessment
(quality, safety and environment), leadership programe (basic and advance)
training, Coaching implementation for each departments regarding Objectives,
SOP, Work instruction, formulir, risk assessment, learning programe, safety
programe, quality programe adn enviromental programe, Review
implementation for each departments regarding Objectives, SOP, Work
instruction, formulir, risk assessment, learning programe, safety programe,
quality programe adn enviromental programe and Coaching for Corrective
Actions based on review implementation reports. This step need 2 weeks.
⚫ The fourth stage consist of : Internal Audit (IA) Training Based on ISO 19011,
Coaching in conducting Internal Audit QMS, SMS and EMS, Internal Audit
Review, dan Consultant Audit. This step need 2 weeks .
⚫ The fifth stage consist of : certification audit by Certification Body (URS
International). This step need 2 weeks .

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IMPLEMENTATION PROGRAM

PREPARATION STAGE

DOCUMENTATION STAGE
AFTER CERTIFICATION
STAGE

IMPLEMENTATION
STAGE

CERTIFICATION
STAGE
AUDIT
STAGE

IMPROVEMENT PROGRAM
Month 1ST Month 2nd - 5th Month 6th – 8th End of Month 8th

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IMPLEMENTATION PROGRAM

PREPARATION
STAGE

ACTIVITIES: DELIVERABLES:
Gap analysis : documentation Report gap between Implementation IMS of
System, Risk Ass & PT United Equipment Indonesia and
implementation IMS based on Standarfs of ISO 9001,14001 & ISO
ISO 9001,ISO14001, &ISO 45001 Certification

Project Kick-off / scheduling Project Schedulle and establishment

project of company’s IMS Team

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IMPLEMENTATION PROGRAM

PREPARATION
STAGE

ACTIVITIES: DELIVERABLES:
Executive Briefing on ISO Top Management Awareness and
9001,ISO14001, &ISO 45001 Commitment toward ISO 9000,14001 & ISO
Certification
Policy & objectives deployment Establishment of Policy, Company objectives &
Departmens target & program

ISO 9001, ISO 14001 &ISO Well-rounded understanding of ISO

45001 Requirements 9001,14001 & ISO 45001
Interpretation Training requirements to company’s ISO
Team

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IMPLEMENTATION PROGRAM

PREPARATION
STAGE

ACTIVITIES: DELIVERABLES:
Risk identification of quality, Report and advice based on Risk
safety & environment identification of quality, safety &
environment reports
Legal identification and Report and advice based on result of
fullfillment process of quality, Legalidentification and fullfillment process of
safety, and environment quality, safety, and environment

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IMPLEMENTATION PROGRAM

DOCUMENTATION
STAGE

ACTIVITIES: DELIVERABLES:
Mapping Business Process (Relationship Mapping Business Process (Relationship map,
map, crossfunction maps, procedures crossfunction maps all dept, procedures flowchart
flowchart adn work instruction adn work instruction flowchart)
flowchart)

Up date Organization structure & job description.

Review Organization structure & job
description.
Revise or create new of Marketing sistem
documentation ( SOP, Work instruction, standards
Review and update Marketing sistem
and formuliir)
documentation ( SOP, Work instruction,
standards and formuliir)

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IMPLEMENTATION PROGRAM

DOCUMENTATION
STAGE

ACTIVITIES: DELIVERABLES:
Review and update of Proqurement Revise or create new of Proqurement sistem
sistem documentation ( SOP, Work documentation ( SOP, Work instruction, standards
instruction, standards and formuliir) and formuliir)

Review and update of Operation sistem Revise or create new of Operation sistem
documentation ( SOP, Work instruction, documentation ( SOP, Work instruction, standards
standards and formuliir) and formuliir)

Review and update of Quality Assurance or Revise or create new of Quality Assurance or Quality
Quality Management system documentation Management system documentation ( SOP, Work
( SOP, Work instruction, standards and instruction, standards and formuliir)
formuliir)

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IMPLEMENTATION PROGRAM

DOCUMENTATION
STAGE

ACTIVITIES: DELIVERABLES:
Review and update of Environment Revise or create new of Environment
documentation System ( SOP, Work documentation System ( SOP, Work instruction,
instruction, standards and formuliir) standards and formuliir)

Review and update of Safety Management Revise or create new of Safety Management system
system documentation ( SOP, Work documentation ( SOP, Work instruction, standards
instruction, standards and formuliir) and formuliir)

Review and update Supporting /

Maintenance process Revise or create new Supporting / Maintenance
documentationnSystem ( SOP, Work process documentationnSystem ( SOP, Work
instruction, standards and formuliir) instruction, standards and formuliir)

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IMPLEMENTATION PROGRAM

DOCUMENTATION
STAGE

ACTIVITIES: DELIVERABLES:
Review and update HRD & GA Review and update HRD & GA documentation
documentation System ( SOP, Work System ( SOP, Work instruction, standards and
instruction, standards and formuliir) formuliir)

Pleno system documentation Pleno system documentation

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IMPLEMENTATION PROGRAM

IMPLEMENTATION
STAGE

ACTIVITIES: DELIVERABLES:
Training risk based thinking adn risk Awareness risk based thinking and requirement for
assessment (quality, safety and risk assessment
environment)
leadership programe (basic and Awareness leadership and compentency assessment
advance) need

Coaching implementation for each implementation of Objectives achievement, SOP,

departments regarding Objectives, SOP, Work instruction, formulir, risk assessment, learning
Work instruction, formulir, risk programe, safety programe, quality programe adn
assessment, learning programe, safety enviromental programe for each departments
programe, quality programe adn
enviromental programe
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IMPLEMENTATION PROGRAM

IMPLEMENTATION
STAGE

ACTIVITIES: DELIVERABLES:
Review implementation for each Readiness of each departments to audit internal
departments regarding Objectives,
SOP, Work instruction, formulir, risk
assessment, learning programe, safety
programe, quality programe adn
enviromental programe.

Coaching for Corrective Actions Corrective actions taken based on feedback to

based on review implementation eliminate implementation road blocks
reports

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IMPLEMENTATION PROGRAM

AUDIT STAGE

ACTIVITIES: DELIVERABLES:
Internal Audit (IA) Training Trained company’s internal auditor and the IA program
Based on ISO 19011

Non-Compliances Notes and

Coaching in conducting Internal Audit
the IA Report

Internal Audit Review Corrective actions taken based on Management Review

meeting

Consultant Audit Company QSE man system

readiness for Certification Audit

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IMPLEMENTATION PROGRAM

CERTIFICATION
STAGE

ACTIVITIES: DELIVERABLES:
Preparation for certification audit Evaluate progress implementation and strategy to
face certification audit
Audit certification process by Report progress implementation dan audit
certification bodies findings

Corrective actions of audit Recommended corrective actions based on

certification findings Certification Body findings

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TIME ESTIMATION

❖ Estimated time periode for implementation programe : the preparation

stage : 1 weeks. Documentation stage : 3 weeks, Implementation stage
: 2 weeks. Audit stage : 2 weeks. Certification stage : 2 weeks.

❖ Total estimated time to implementation all programs are 2,5 months

*Details of schedule is on attachment

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YOUR INVESTMENT

1. Set up Documentation System based on ISO 9001, ISO 14001 and ISO 45001
: Rp 95.000.000,-
2. Coaching gap identification, Policy deployment, Risk assessment, implementation
and audit consultant : Rp 65.000.000,-
3. Training QSE Awareness, Risk Management, audit internal
: Rp 40.000.000,-
4. Audit certification by certification bodies : Rp. 60.000.000

TOTAL INVESMENT :Rp. 260.000.000,-

(Two Hundred and Sixty million rupiah)

Note : Certification fee will be invoiced by certification body

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SPECIAL CONDITION

During the implementation program :

⚫ The management will consistently allocate their time for

discussion/review in designing
and documenting quality system which will be implemented
⚫ Process writing or drafting and typing will be held in Consultant office.
⚫ Mandays allocation for drafting and typing in
consultant office need 15 workdays, consultation process need 15
days and training programs need 10 workdays. Certification process
need 10 workdays. Total estimate 50 workdays
⚫ The management will appoint an administrator who will help
Consultants to do their jobs.
⚫ The management will provide suitable room for activities of discussion,
and review . Preferably also with e-mail connection .
⚫ Consultant just give soft copy for documentation.

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SPECIAL CONDITION

During the implementation program :

▪ The certification body that will later provide the certificate is URS Service
Indonesia
▪ The documentation system (SOP, workinstruction, standard parameters,
forms) uses Indonesian language and format uses the specified standard
templates.
▪ Commitment from Management and all departments for discussion /
training / submitting documents / reviewing documents and running the
established documentation system.

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SPECIAL CONDITION
During the implementation program :
• If the document is approved as of 1 August, the new certification audit
can be done at the end of October, the decision to pass certification at
the latest 1 week after the certification audit and the ISO 9001, ISO
14001 and ISO 45001 certificates will only be obtained at the latest 2
weeks after notification of passing the audit the certification. So that it
can be said that the end of October or the beginning of November is
said to have finished the certification audit, the November M2
notification passed the certification and the M4 November received
ISO 9001, 14001 and 45001 certificates.
• Due to ISO 14001 and ISO 45001 certifications strongly emphasizing
compliance with physical fieldwork, the fulfillment of physical field
requirements such as the use of PPE, APAR, rescue equipment, K3
signs, RKL, handling of waste from the workplace to temporary / final
waste collection, and some requirements which will be determined
according to standard requirements, must be fulfilled.

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CONSULTANT TEAM

Project Leader : Jamalludin Harahab, Ir. SE. MSi, DR

Team Consultant : Gilbert Markus Nisahpih, Ir, MM

Ass Consultant : Devi Siherlina, SE

Didit Permana
Sanih Setyaningsih
Hanisa Kusumawati
Shinta Nur Aulia

* Curriculum vitae of project leaders are on the next page

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PROPOSAL APPROVAL

PT United Equipment Consultants

Indonesia

_________________ Jamalludin H
Project Leader
Date :
Date :

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BIODATA TEAM LEADER

Jamalludin adalah Senior Consultant pada Integra Edutrama Management Consultant (IEMC), sampai saat ini yang
bersangkutan tercatat sebagai Management Advisor Global Group ( 2007 – sekarang ), serta dosen di beberapa perguruan
tinggi seperti di UNISMA Bekasi ( 2007 – sekarang ) dan Institut Bisnis Nusantara ( 2008 – sekarang). Ia memiliki pengalaman
dan keahlian dalam bidang Operation Management, Strategic Management dan Human Resources Management .

Pengalaman kerja sebelumnya antara lain sebagai Staf Ahli bidang Pengembangan Managemen Mutu PT. Perusahaan Gas
Negara (Persero) Tbk , konsultan pada PQM Consultant, Coordinator QSE Management System PT Nusantara Plywood dan
Assisten Manager Quality Control / Research & Development pada PT. Nusantara Plywood.

Pendidikan formal yang pernah diikuti antara lain : Sarjana Strata Satu (S1) Institut Pertanian Bogor (IPB) jurusan Teknologi
Hasil Hutan, Sarjana Strata Satu (S1) Ekonomi UNTAG 45 Surabaya jurusan Manajemen dan Sarjana Strata Dua (S2) Ilmu
Manajemen Universitas Airlangga ( UNAIR ) Surabaya dan program Doktor ( S3) di Universitas Indonesia ( UI ) dengan
mengambil jurusan Ilmu Administrasi Bisnis.

Pendidikan non formal yang pernah diikuti berupa pelatihan-pelatihan dan atau seminar antara lain adalah : Fundamental
Leadership, Managing Subordinates’s Working , Statistical Process Control , Highly Effective People in Organization , Training
of The Trainers , Creative Training For The Trainers , Sistem Pengupahan Yang Effective , Interpretasi Persyaratan ISO 9000 :
2000 , Internal Audit Based on ISO 9011 : 2002, Lead Auditor ISO 9000 , Pemahaman dan Dokumentasi SML ISO 14 000 ,
Seminar ‘Perubahan SML ISO 14001 dan Perkembangan Standar Seri ISO 14000 lainnya’, Lead Auditor ISO 14000 ,
Peningkatan fungsi P2K3 , Teknis Penerapan SMK3 , Auditor SMK 3 , Ahli K3 , Documentation OHSAS 18001, Lead Auditor
OHSAS 18001, Lead auditor ISO 45001, Vendor Evaluation , Enviro Quality Man.System Integration, Performance
Management, Training Evaluation Effectiveness, Measurement Customer Satisfaction, Skill for Service Excellence, Customer
Behaviour, Measurement Employe Satisfaction, Job Analysis, 7 Habit, EQ leadership, NLP ( Neuro Linguistic Programe),
Effective communication, Implementing 5 S in the Office, Implementing 5 S in the Factory, Balance Scorecard, Successful
Project Management dan Problem Solving and Decision Making .

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BIODATA TEAM LEADER

Perusahaan atau organisasi yang pernah dibantu selama ini antara lain : PT. Garuda Indawa (Sepatu Eagel), PT. Argha Karya
Prima Industries (Plastic Industries), PT. Wijaya Kusuma Kontraktor (General Contractor), PT. Total Bangun Persada (General
Contractor), PT. Waskita Karya (General Contractor), PT. Bangun Cipta Kontraktor (General Contractor), PT. Jaga Citra Inti (ME
Contractor), PT Sumicon Utama (General Contractor), PT. SMT Indonesia (Industri Komponen Electronic), PT KIIC (Pengelolaan
Kawasan Industri), Puri KIIC (Service Apartment), PT. Indominco ( Coal Mining), PT. Aneka Tambang (Nikel Mining), PT.
Tambang Timah Unit Kundur (Tin Mining), PT. Perusahaan Gas Negara (Persero ) Tbk ( Transmisi dan distribusi gas), PT.
Nusantara Plywood (Integrated Woodworking Industries), PT. Artika Optima Inti (Integrated Woodworking Industries), PT.
Rekayasa Industri (Industrial Contractor), PT. GT Kabel (Cabel Industries) , PT. Indosat (Telecomunication), PT. Samudera
Indonesia Tbk ( Maritime Services), Asuransi John Hancock (Pelayanan Asuransi), PT. Takari Sumber Mulia (Rent Car service),
PT. H&M / PT. Winner Tex (Tekstil), PT. PNM (Pengelolaan Modal Ventura), Bank Indonesia Batam, PDAM Kab. Tangerang, PT.
Ogawa Indonesia (Flavor dan Fragrance) , PT. Asahimas Flat Glass Sidoarjo ( Glass Manufacturing), Sekolah TInggi Ilmu
Pelayaran, STEM Migas Cepu, PT. Yamaha Indonesia Motor MFG (Yamaha Motor), PT. Pardic Jaya Chemicals, PT Indo
Tambang Megah ( Coal mining ), PT Jorong barutama Greston ( Coal Mining ), Banpu Indonesia (Holding Company) , PT Pupuk
Sriwijaya , PT Smart Tbk (Agro Industries), PT Luxindo Internusa ( Feed Mill), PT Universal Agribisnisindo ( Feed Mill), PT
Danone Indonesia ( soft drink manufacture ), PT PJB Cirata, PT Indonesia Power, UNTAR (University), PT Kideco Indonesia (
Coal Mining ), PT Arutmin Indonesia ( Coal Mining ) dan lain-lain.

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