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ATM DATABASE SYSTEMATM DATABASE SYSTEM
CONTENTSCONTENTS
INTRODUCTIONINTRODUCTION
Introduction to the projectIntroduction to the project
Objectives of the projectObjectives of the project
Scope of the projectScope of the project
Hardware and Software RequirementsHardware and Software Requirements
Technology usedTechnology used
DESIGNDESIGN
D
esign
D
esign
System
D
esignSystem
D
esign
Architecture
D
esignArchitecture
D
esign
D
etailed
D
esign
D
etailed
D
esign
DFD
D
iagrams
DFD
D
iagrams
SCREENSHOTSSCREENSHOTS
CONCLUSIONCONCLUSION
ConclusionConclusion
Perspective UsersPerspective Users
LimitationsLimitations
REFERENCES AND WEB RESOURCESREFERENCES AND WEB RESOURCES
IN
TRODUCT
I
O
NIN
TRODUCT
I
O
N
AnAn
automated
teller
machineautomated
teller
machine
((
ATMATM
) is a computerized telecommunications device) is a computerized
telecommunications devicethat provides the customers of a financial
institution with access to financialthat provides the customers of a
financial institution with access to financialtransactions in a public
space without the need for a human clerk or bank teller. Ontransactions
in a public space without the need for a human clerk or bank teller.
Onmost modern ATMs, the customer is identified by inserting a plastic
ATM card with amost modern ATMs, the customer is identified by inserting
a plastic ATM card with amagnetic stripe or a plastic smartcard with a
chip, that contains a unique cardmagnetic stripe or a plastic smartcard
with a chip, that contains a unique cardnumber and some security
information, such as an expiration date or CVC(CVV).number and some
security information, such as an expiration date or CVC(CVV).Security is
provided by the customer entering a personal identification
number(PIN).Security is provided by the customer entering a personal
identification number(PIN).
Using an ATM, customers can access their bank accounts in order to make
cashUsing an ATM, customers can access their bank accounts in order to
make cashwithdrawals (or credit card cash advances) and check their
account balances as wellwithdrawals (or credit card cash advances) and
check their account balances as wellas purchasing mobile cell phone
prepaid credit.as purchasing mobile cell phone prepaid credit.
ATMs are known by various other names includingATMs are known by various
other names including
automated banking machineautomated banking machine
,,
money machinemoney machine
,,
bank machinebank machine
,,
cash machinecash machine
,,
holehole--inin--thethe--wall wall
,,
cashpoint cashpoint
,,
Bancomat Bancomat
(in various countries in Europe and Russia),(in various countries in
Europe and Russia),
MultibancoMultibanco
andand
Any Time Money Any Time Money
easedeasedATM usage is also helped by the fact that customers have now
the flexibility of usingATM usage is also helped by the fact that
customers have now the flexibility of usingATMs of other banks, as most
of the banks are part of major interbank networks likeATMs of other
banks, as most of the banks are part of major interbank networks
likeNational
F
inancial Switch (N
F
S), Milr, BANGS, Cashtree and Cashnet. The interbankNational
F
inancial Switch (N
F
S), Milr, BANGS, Cashtree and Cashnet. The interbanknetworks have
brought together ATMs of several banks so that consumers would
gainnetworks have brought together ATMs of several banks so that
consumers would gainaccess to any of the participating banks
ATMs.access to any of the participating banks ATMs.
OBJECT
IV
EOBJECT
IV
E
Before making this application, we assumed that a fictitious bank which
had recently started itsBefore making this application, we assumed that
a fictitious bank which had recently started itsoperations found it very
difficult to handle their customers.operations found it very difficult
to handle their customers.
It was due to their great customer service and efficient handling of
daily operations that theyIt was due to their great customer service and
efficient handling of daily operations that theycustomer base started
growing, and in a day, they started to handle lot of customer
requests.customer base started growing, and in a day, they started to
handle lot of customer requests.
When this happened, the bank authorities realized that the customer had
lot of different queriesWhen this happened, the bank authorities
realized that the customer had lot of different querieslike Account
opening, Account information,
D
eposit, Withdrawal etc.like Account opening, Account information,
D
eposit, Withdrawal etc.
SlowlySlowly & & slowlyslowly thethe countcount of of suchsuch
customerscustomers startedstarted toto growgrow veryvery rapidlyrapidly
andand thethe bankbank employeesemployees hadhad toto devotedevote
theirtheir maximummaximum timetime inin handlinghandling suchsuch
customerscustomers..
This resulted in large response times of the bank employees who found
themselves unable toThis resulted in large response times of the bank
employees who found themselves unable togive adequate time to other
important customers like NRIs.give adequate time to other important
customers like NRIs.
1.1.
Slowly,Slowly, thethe bankbank startedstarted loosingloosing itsits
importantimportant oror goldgold customerscustomers duedue toto poorpoor
responseresponse timestimes byby thethe bankbank employeesemployees
andand theythey eveneven startedstarted loosingloosing thosethose
customerscustomers whosewhose requestsrequests couldcould notnot bebe
fulfilledfulfilled..
AfterAfter this,this, thethe bankbank decideddecided toto installinstall
aa centralizedcentralized systemsystem thatthat cancan helphelp itsits
customerscustomers fulfillfulfill theirtheir queriesqueries
efficientlyefficiently andand atat thethe samesame timetime helphelp
thethe bankbank undertakeundertake importantimportant taskstasks
securelysecurely whichwhich cancan improveimprove thethe
responseresponse timestimes andand cancan easeease upup thethe
taskstasks of of thethe employeesemployees whowho werewere
alreadyalready overburdenedoverburdened withwith handlinghandling allall
thethe processesprocesses manuallymanually tilltill datedate..
OBJECT
IV
EOBJECT
IV
E
Before making this application, we assumed that a fictitious bank which
had recently started itsBefore making this application, we assumed that
a fictitious bank which had recently started itsoperations found it very
difficult to handle their customers.operations found it very difficult
to handle their customers.
It was due to their great customer service and efficient handling of
daily operations that theyIt was due to their great customer service and
efficient handling of daily operations that theycustomer base started
growing, and in a day, they started to handle lot of customer
requests.customer base started growing, and in a day, they started to
handle lot of customer requests.
When this happened, the bank authorities realized that the customer had
lot of different queriesWhen this happened, the bank authorities
realized that the customer had lot of different querieslike Account
opening, Account information,
D
eposit, Withdrawal etc.like Account opening, Account information,
D
eposit, Withdrawal etc.
SlowlySlowly & & slowlyslowly thethe countcount of of suchsuch
customerscustomers startedstarted toto growgrow veryvery rapidlyrapidly
andand thethe bankbank employeesemployees hadhad toto devotedevote
theirtheir maximummaximum timetime inin handlinghandling suchsuch
customerscustomers..
This resulted in large response times of the bank employees who found
themselves unable toThis resulted in large response times of the bank
employees who found themselves unable togive adequate time to other
important customers like NRIs.give adequate time to other important
customers like NRIs.
1.1.
Slowly,Slowly, thethe bankbank startedstarted loosingloosing itsits
importantimportant oror goldgold customerscustomers duedue toto poorpoor
responseresponse timestimes byby thethe bankbank employeesemployees
andand theythey eveneven startedstarted loosingloosing thosethose
customerscustomers whosewhose requestsrequests couldcould notnot bebe
fulfilledfulfilled..
AfterAfter this,this, thethe bankbank decideddecided toto installinstall
aa centralizedcentralized systemsystem thatthat cancan helphelp itsits
customerscustomers fulfillfulfill theirtheir queriesqueries
efficientlyefficiently andand atat thethe samesame timetime helphelp
thethe bankbank undertakeundertake importantimportant taskstasks
securelysecurely whichwhich cancan improveimprove thethe
responseresponse timestimes andand cancan easeease upup thethe
taskstasks of of thethe employeesemployees whowho werewere
alreadyalready overburdenedoverburdened withwith handlinghandling allall
thethe processesprocesses manuallymanually tilltill datedate..
SCOPE OF THE PROJECTSCOPE OF THE PROJECT
K
eeping the problem in mind, we have developed a solution which would
help the bank, achieve its
K
eeping the problem in mind, we have developed a solution which would
help the bank, achieve itsoverall objectives. The application can be
securely accessed by bank employees & the administratoroverall
objectives. The application can be securely accessed by bank employees &
the administratorwho has got systemwho has got system--level rights to
access confidential information of the bank employees in thelevel rights
to access confidential information of the bank employees in the
database.database.
TheThe administratoradministrator can perform the following tasks:can
perform the following tasks:
A
ccount
Op
ening:
A
ccount
Op
ening:
In this module, all the relevant personal information details like
Name,In this module, all the relevant personal information details like
Name,Address, Contact, PAN etc. of the prospective customer who wants to
open an account with theAddress, Contact, PAN etc. of the prospective
customer who wants to open an account with thebank are entered.bank are
entered.
M
odification:
M
odification:
In this function, an administrator can modify the details of a customer
like Name,In this function, an administrator can modify the details of a
customer like Name,Address etc. Before the details are modified, the
accountAddress etc. Before the details are modified, the account--id of
the customer is inputted which isid of the customer is inputted which is
crosscross--checked in the database for correctness.checked in the
database for correctness.
K
iosk
status:
K
iosk
status:
In this application, we have assumed 3 kiosk / ATM machine locations
namely VikasIn this application, we have assumed 3 kiosk / ATM machine
locations namely VikasPuri,
D
warka & South ExPuri,
D
warka & South Ex-- II. Additionally, we have assumed that all of these
kiosks will have Rs. 25II. Additionally, we have assumed that all of
these kiosks will have Rs. 25lakh each in a day to serve customer¶s
withdrawal requests efficiently.lakh each in a day to serve customer¶s
withdrawal requests efficiently.
L
ock/
U
nlock
A
ccounts:
L
ock/
U
nlock
A
ccounts:
Through this functionality, administrator would be able to lock or
unlockThrough this functionality, administrator would be able to lock or
unlocka customer¶s account. We have assumed that one condition in which
the customer¶s account woulda customer¶s account. We have assumed that
one condition in which the customer¶s account wouldbe locked will be if
he/she wrongly inputs the pin no. for 3 instances while logging in. This
is abe locked will be if he/she wrongly inputs the pin no. for 3
instances while logging in. This is aspecial security feature that has
been implemented to encourage security.special security feature that has
been implemented to encourage security.

SCOPE OF THE PROJECTSCOPE OF THE PROJECT

K
eeping the problem in mind, we have developed a solution which would
help the bank, achieve its
K
eeping the problem in mind, we have developed a solution which would
help the bank, achieve itsoverall objectives. The application can be
securely accessed by bank employees & the administratoroverall
objectives. The application can be securely accessed by bank employees &
the administratorwho has got systemwho has got system--level rights to
access confidential information of the bank employees in thelevel rights
to access confidential information of the bank employees in the
database.database.
TheThe administratoradministrator can perform the following tasks:can
perform the following tasks:
A
ccount
Op
ening:
A
ccount
Op
ening:
In this module, all the relevant personal information details like
Name,In this module, all the relevant personal information details like
Name,Address, Contact, PAN etc. of the prospective customer who wants to
open an account with theAddress, Contact, PAN etc. of the prospective
customer who wants to open an account with thebank are entered.bank are
entered.
M
odification:
M
odification:
In this function, an administrator can modify the details of a customer
like Name,In this function, an administrator can modify the details of a
customer like Name,Address etc. Before the details are modified, the
accountAddress etc. Before the details are modified, the account--id of
the customer is inputted which isid of the customer is inputted which is
crosscross--checked in the database for correctness.checked in the
database for correctness.
K
iosk
status:
K
iosk
status:
In this application, we have assumed 3 kiosk / ATM machine locations
namely VikasIn this application, we have assumed 3 kiosk / ATM machine
locations namely VikasPuri,
D
warka & South ExPuri,
D
warka & South Ex-- II. Additionally, we have assumed that all of these
kiosks will have Rs. 25II. Additionally, we have assumed that all of
these kiosks will have Rs. 25lakh each in a day to serve customer¶s
withdrawal requests efficiently.lakh each in a day to serve customer¶s
withdrawal requests efficiently.
L
ock/
U
nlock
A
ccounts:
L
ock/
U
nlock
A
ccounts:
Through this functionality, administrator would be able to lock or
unlockThrough this functionality, administrator would be able to lock or
unlocka customer¶s account. We have assumed that one condition in which
the customer¶s account woulda customer¶s account. We have assumed that
one condition in which the customer¶s account wouldbe locked will be if
he/she wrongly inputs the pin no. for 3 instances while logging in. This
is abe locked will be if he/she wrongly inputs the pin no. for 3
instances while logging in. This is aspecial security feature that has
been implemented to encourage security.special security feature that has
been implemented to encourage security.

C
lose
A
ccounts:
C
lose
A
ccounts:
An administrator can close a customer¶s account upon bank¶sAn
administrator can close a customer¶s account upon bank¶srequest only if
the customer has not done any transaction for a long period, say
1request only if the customer has not done any transaction for a long
period, say 1year. It is assumed that when a customer does not make any
transaction for a longyear. It is assumed that when a customer does not
make any transaction for a longperiod, his account becomes dormant and
reminder letters are being given to thatperiod, his account becomes
dormant and reminder letters are being given to thatcustomer by the bank
regarding conversion of his/her account to dormant. If thecustomer by
the bank regarding conversion of his/her account to dormant. If
thecustomer still does not respond to the reminders, his/her id finally
closed.customer still does not respond to the reminders, his/her id
finally closed.
D
e
p
osit:
D
e
p
osit:
We have assumed that the customers can make deposit requests throughWe
have assumed that the customers can make deposit requests
throughchequescheques wherein they can deposit theirwherein they can
deposit their chequescheques through inputting all the necessary
& through inputting all the necessary & important details likeimportant
details like chequecheque no,no, chequecheque date & date & chequecheque
amount in the application.amount in the application. The application
will not accept postThe application will not accept post--dateddated
chequescheques and the customer will be dulyand the customer will be
duly notified about same.notified about same.
W
ithdrawal:
W
ithdrawal:
Under this function, the customer can withdraw amount from hisUnder this
function, the customer can withdraw amount from hisaccount. His present
balance is being shown before the withdrawal. After theaccount. His
present balance is being shown before the withdrawal. After
thewithdrawal, revised balance is being shown. It is assumed that in any
day, awithdrawal, revised balance is being shown. It is assumed that in
any day, acustomer is not allowed to withdraw more that Rs.
50,000/customer is not allowed to withdraw more that Rs. 50,000/--..
A
ccount
S
tatus:
A
ccount
S
tatus:
Through this feature, the customer can have complete detailsThrough this
feature, the customer can have complete detailsregarding his present
account balance and the last deposit & withdrawal transactionregarding
his present account balance and the last deposit & withdrawal
transactionbeing done with all the details.being done with all the details.

C
lose
A
ccounts:
C
lose
A
ccounts:
An administrator can close a customer¶s account upon bank¶sAn
administrator can close a customer¶s account upon bank¶srequest only if
the customer has not done any transaction for a long period, say
1request only if the customer has not done any transaction for a long
period, say 1year. It is assumed that when a customer does not make any
transaction for a longyear. It is assumed that when a customer does not
make any transaction for a longperiod, his account becomes dormant and
reminder letters are being given to thatperiod, his account becomes
dormant and reminder letters are being given to thatcustomer by the bank
regarding conversion of his/her account to dormant. If thecustomer by
the bank regarding conversion of his/her account to dormant. If
thecustomer still does not respond to the reminders, his/her id finally
closed.customer still does not respond to the reminders, his/her id
finally closed.
D
e
p
osit:
D
e
p
osit:
We have assumed that the customers can make deposit requests throughWe
have assumed that the customers can make deposit requests
throughchequescheques wherein they can deposit theirwherein they can
deposit their chequescheques through inputting all the necessary
& through inputting all the necessary & important details likeimportant
details like chequecheque no,no, chequecheque date & date & chequecheque
amount in the application.amount in the application. The application
will not accept postThe application will not accept post--dateddated
chequescheques and the customer will be dulyand the customer will be
duly notified about same.notified about same.
W
ithdrawal:
W
ithdrawal:
Under this function, the customer can withdraw amount from hisUnder this
function, the customer can withdraw amount from hisaccount. His present
balance is being shown before the withdrawal. After theaccount. His
present balance is being shown before the withdrawal. After
thewithdrawal, revised balance is being shown. It is assumed that in any
day, awithdrawal, revised balance is being shown. It is assumed that in
any day, acustomer is not allowed to withdraw more that Rs.
50,000/customer is not allowed to withdraw more that Rs. 50,000/--..
A
ccount
S
tatus:
A
ccount
S
tatus:
Through this feature, the customer can have complete detailsThrough this
feature, the customer can have complete detailsregarding his present
account balance and the last deposit & withdrawal transactionregarding
his present account balance and the last deposit & withdrawal
transactionbeing done with all the details.being done with all the details.
HARDWARE & SOFTWAREHARDWARE & SOFTWAREREQUIREMENTSREQUIREMENTS
H
ardware:
H
ardware:
Intel Pentium
D
Processor with 3.00 GHzIntel Pentium
D
Processor with 3.00 GHzCPU clock speedCPU clock speed
01 GB of RAM01 GB of RAM
80 GB of Hard
D
isk space80 GB of Hard
D
isk space
S
oftware:
S
oftware:
Microsoft Windows XP ProfessionalMicrosoft Windows XP
Professional(Service pack 2)(Service pack 2)
Java 6 Update 12 (J
D
K
1.6)Java 6 Update 12 (J
D
K
1.6)
 ATM DATABASE SYSTEM
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