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    Department of Public Safety and Traffic Management: Vision

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    SHE
    The document outlines the vision, mission, and various frontline services provided by the Department of Public Safety and Traffic Management such as the redemption of apprehended licenses, processing of traffic complaints, issuance of non-obstruction clearances for businesses, and granting of franchises and mayor's permits for tricycles and pedicabs. It details the steps, timeframes, responsible personnel, and required documents and fees for each frontline service.

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    Department of Public Safety and Traffic Management: Vision

    Uploaded by

    SHE
    142 views4 pages
    The document outlines the vision, mission, and various frontline services provided by the Department of Public Safety and Traffic Management such as the redemption of apprehended licenses, processing of traffic complaints, issuance of non-obstruction clearances for businesses, and granting of franchises and mayor's permits for tricycles and pedicabs. It details the steps, timeframes, responsible personnel, and required documents and fees for each frontline service.

    Original Title

    DEPARTMENT-OF-PUBLIC-SAFETY-AND-TRAFFIC-MANAGEMENT

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    The document outlines the vision, mission, and various frontline services provided by the Department of Public Safety and Traffic Management such as the redemption of apprehended licenses, processing of traffic complaints, issuance of non-obstruction clearances for businesses, and granting of franchises and mayor's permits for tricycles and pedicabs. It details the steps, timeframes, responsible personnel, and required documents and fees for each frontline service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    142 views4 pages

    Department of Public Safety and Traffic Management: Vision

    Uploaded by

    SHE
    The document outlines the vision, mission, and various frontline services provided by the Department of Public Safety and Traffic Management such as the redemption of apprehended licenses, processing of traffic complaints, issuance of non-obstruction clearances for businesses, and granting of franchises and mayor's permits for tricycles and pedicabs. It details the steps, timeframes, responsible personnel, and required documents and fees for each frontline service.

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    DEPARTMENT OF PUBLIC SAFETY AND TRAFFIC MANAGEMENT


    VISION
    The Department envisions a disciplined citizenry that observes public safety and traffic
    rules and regulations through the guidance of DPSTM’s dedicated personnel
    MISSION
    To implement all safety rules and measures in all of the City’s thoroughfares pursuant to
    the provisions of existing laws, particularly Ordinance No. 0185 series of 1994 as
    amended by City Ordinance No. 0319 series 2005 for an effective public safety and
    traffic management system in the city.
    Traffic Adjudication Division

    FRONTLINE SERVICE REDEMPTION OF APPREHENDED LICENSES


    STEP 1 Receive apprehended licenses and UOVRs for transmittal
    SERVICE PROVIDER ROMEO DE LA CRUZ
    TIME FRAME Apprehensions within the day shall be strictly turned over before 5PM
    STEP 2 Record and encode apprehensions in the computer database
    SERVICE PROVIDER - OSCAR MAÑAS - BERGIT ASMOS - ROMEO DELA CRUZ
    TIME FRAME Dependent on the number of apprehensions to be encoded
    STEP 3A Client presents OVR
    − Issue Order of Payment on violations and fines incurred and advise client to pay
    the required amount of fees/ fines at the Cashier - City Treasurer’s Office; or
    STEP 3B
    − Refer to the Adjudication Board for complaints or protest regarding
    apprehension/ violation (refer to Traffic Complaints and Contest of Violation)
    SERVICE PROVIDER - OSCAR MAÑAS - BERGIT ASMOS - ROMEO DELA CRUZ
    TIME FRAME 5 minutes
    STEP 4 Verify Official Receipt and release Driver’s License or Vehicle (if impounded)
    SERVICE PROVIDER SECURITY GUARD ON DUTY
    TIME FRAME 10 minutes
     
    FRONTLINE SERVICE TRAFFIC COMPLAINTS AND CONTEST OF VIOLATIONS
    STEP 1 Receive/ Evaluate the written protest filed by apprehended person
    SERVICE PROVIDER - OSCAR MAÑAS - ROMEO DELA CRUZ
    STEP 2 Determine the facts of the case
    SERVICE PROVIDER - OSCAR MAÑAS - ROMEO DELA CRUZ
    STEP 3 Request for the presence of the apprehending officer if further clarification is necessary
    SERVICE PROVIDER - OSCAR MAÑAS - ROMEO DELA CRUZ
    STEP 4 Conduct hearing and resolve complaints
    SERVICE PROVIDER - OSCAR MAÑAS - ROMEO DELA CRUZ
    STEP 5 Review of written resolution
    SERVICE PROVIDER - SOIII BENITO GO - SOIV BERNIE V. MANLAPIG
    STEP 6 Approve/ Disapprove case resolution
    SERVICE PROVIDER MHILARIO C. CASTRO (OIC, DPSTM SOUTH)
    TIME FRAME 2 to 3 working days

     
    29 
    1. UOVR – Unified Ordinance Violation Receipt
    REQUIRED DOCUMENT/S
    2. Other documents depending on the protest
    Business Obstruction Clearance Division

    FUNCTIONAL STATEMENT:To ensure that Section 214 of City Ordinance 0386, series
    of 2004, “REMOVAL OF OTHER OBSTRUCTION” is properly implemented.
     
    FRONTLINE SERVICE ISSUANCE OF NON-OBSTRUCTION CLEARANCE TO BUSINESSES
    STEP 1A Client secures all necessary requirements and apply for non-obstruction clearance
    STEP 1B Receive, verify and request for photocopies of the requirements
    SERVICE PROVIDER BENJAMIN MANIAOL
    TIME FRAME 5 minutes
    STEP 2 Conduct ocular inspection of the establishment
    SERVICE PROVIDER BENJAMIN MANIAOL
    TIME FRAME Dependent on the location of the establishment
    STEP 3 Assess compliance and recommend issuance of clearance
    SERVICE PROVIDER BENJAMIN MANIAOL
    TIME FRAME 10 minutes
    STEP 4 Prepare Inspection Report and Non-Obstruction Clearance for approval
    PERSON/S RESPONSIBLE - JUVILITA PERIDA - JOANNA MANISCAN
    TIME FRAME 20 minutes
    STEP 5 Signature and Approval
    PERSON/S RESPONSIBLE HILARIO C. CASTRO (OIC, DPSTM SOUTH)
    TIME FRAME 5 minutes
    STEP 6 Release Non-Obstruction Clearance to applicant
    PERSON/S RESPONSIBLE BENJAMIN MANIAOL
    TIME FRAME 5 minutes
    1. Application Form (BPLO) 5. CTC (Cedula)
    2. DTI or SEC 6. Barangay Clearance
    REQUIRED DOCUMENT/S
    3. Sanitary Permit 7. Sketch of the Area
    4. Official Receipt 8. Picture or façade of the establishment
    REQUIRED FEES None

     
    30 
     
    Tricycle and Pedicab Regulatory Office

    FUNCTIONAL STATEMENT:Ensure public safety and orderly traffic operations in the


    city and regulate the use of private and public utility tricycle and pedicab units in public
    streets and places as well as the issuance of Certificate of Franchises and Mayor’s
    Permit.

     
    FRONTLINE SERVICE ISSUANCE OF FRANCHISE AND MAYOR’S PERMIT
    STEP 1 Submit requirements for evaluation
    SERVICE PROVIDER WILFREDO MENDIOLA
    TIME FRAME 2 minutes
    STEP 2 Verify records and issue Notarized Application to franchise applicant
    SERVICE PROVIDER LYCA TUMALAD
    TIME FRAME 5 minutes
    STEP 3 Approval and public hearing of Application for Franchise
    SERVICE PROVIDER FRANCHISING BOARD, SANGGUNIANG PANLUNGSOD
    TIME FRAME Conducted Thursdays within the week of filing
    STEP 4A Issue Order of Payment to approved franchise applications
    Advise client to pay the required amount of fees at the Cashier/ City Treasurer’s
    STEP 4B
    Office Collection Clerk
    SERVICE PROVIDER DANILO SY
    TIME FRAME 5 minutes
    Receive Official Receipt and encode data, print Franchise and Mayor’s Permit, and
    STEP 5
    issue identification card (ID) and sticker
    SERVICE PROVIDER CARLITO SAGUID
    TIME FRAME Dependent on the number of documents to be processed
    STEP 6 Signature and Approval
    EMMANUEL S. DE LEON (TPRS CHIEF)
    SERVICE PROVIDER
    RODRIGO RESURRECION (ASST. CHIEF - ALTERNATE SIGNATORY)
    TIME FRAME 5 minutes
    STEP 7 Release Franchise and Mayor’s Permit
    SERVICE PROVIDER TPRS PERSONNEL
    TIME FRAME 1 hour
    1. Copy of Official Receipt/ Certificate of Registration
    REQUIRED DOCUMENT/S 2. Barangay Clearance/ Certificate
    3. Certificate of No Objection signed by the President and Officers of the Tricycle

     
    31 
    Operators and Drivers Association (TODA)
     

    FRONTLINE SERVICE ISSUANCE OF FRANCHISE AND MAYOR’S PERMIT (cont.)


    4. Road Worthiness Clearance from TPRS Inspection Team
    5. Copy of old/ previous franchise issued by the Traffic and Pedicab Regulatory
    Services (Renewal)
    Tricycle
    Franchise fee PhP 175.00
    Mayor’s Permit 100.00
    Annual Sticker 50.00
    Certificate of Road Worthiness 25.00
    Validation Sticker 25.00
    REQUIRED FEES Identification Card 30.00
    TOTAL PhP 405.00
    Pedicab
    Franchise fee PhP 150.00
    Mayor’s Permit 100.00
    Identification Card 30.00
    Sticker 50.00
    TOTAL PhP 330.00
    Annual Fees
    Mayor’s Permit PhP 500.00
    Sticker 50.00
    REQUIRED FEES Identification Card 30.00
    TOTAL PhP 580.00

    FEEDBACK AND COMPLAINTS MECHANISM


    Accomplish the Feedback Form available in the office and drop in the
    designated Comment and Suggestion Box located at the Front Desk or send
    queries through any of the following form of correspondence:

    Email Address: dpstmsouth@gmail.com


    (02) 310 – 4712
    Telephone Numbers:
    (02) 288 – 8811 loc. 2303

     
    32 

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