Case Study On Kent Ro Purifiers
Case Study On Kent Ro Purifiers
Case Study On Kent Ro Purifiers
A leading name in the water purifier industry, KENT RO Systems Ltd., was the pioneer in
introducing the revolutionary Reverse Osmosis Technology in India. Founded in 1999,
Dr. Mahesh Gupta put in a lot of efforts and hard work to the brand of water purifiers to
all new heights.
Dr. Gupta always wanted to do something of his own and planned to work on oil
conservation. He also started a small company in his backyard, SS Engineering, which
focused on developing products that saved oil.
The introduction of water purifiers was more of an accident. When on a vacation, both
the children of Dr. Gupta suffered from jaundice, all because of unhealthy drinking
water. On a thorough research, Dr. Gupta found that the UV purifiers, which most of the
people used in those days were not appropriate to remove dissolved impurities in
water. This led to a number of research and experiments, after which Dr. Gupta
designed an RO purifier at home by importing membrane and pump from the US. This is
how the revolutionary idea of Reverse Osmosis water purifiers was born.
Impressed by the product, Dr. Gupta decided to design more purifiers using the same
RO technology. This was easier said than done. Many people were of the opinion that
the purifiers were too expensive. After the launch of the company, he faced a lot of
competition from some of the established brands. Lack of capital, problems with
permits are some of the reasons why the journey of KENT RO Systems Ltd., had been
stagnant
The company was growing slow which is the reason why by 2006, Dr. Gupta realized
the importance of advertising and marketing the product. Considering the product, they
needed a renowned personality, who was also a mother to be the brand ambassador of
the company. This is when they decided to rope in Hema Malini for advertising and
marketing purposes. Gradually, the entire nation recognized KENT as a renowned
brand. This was also the year when KENT earned a revenue of ₹ 30 crores.
Hence the entrepreneur in this case study- dr. Mahesh gupta identified a problem of lack
of good quality and efficient water purifiers which led to him experimenting, mobilising
necessary components, and coming up with the solution of RO purifiers highlighting the
process of entrepreneurship. He also realised the importance and value of advertising
and promotion and strategically marketed his product to gain immense profits.