Luiz Resume 2022 1
Luiz Resume 2022 1
Luiz Resume 2022 1
• Able to offer a unique combination of project, account (sales), logistics, and business
management skills with extensive experience managing major product launches from
inception to production regionally.
• Accomplished team leader, with a demonstrated ability to manage multiple assignments,
adept at developing and guiding diverse teams to deliver on time and under budget.
• Among the top management performers in the Midwest region, achieving the highest district
sales for eight consecutive quarters.
• Possess exceptional communication skills that include strong written, verbal, and
presentation skills.
EXPERIENCE
SEPTEMBER 2015 – PRESENT
MULTI-UNIT STORE MANAGER TRAINER, STARBUCKS COFFEE CO.
• Responsible for a P&L of $4.7 million at primary location.
• Maintained the lowest employee turnover for 16 consecutive months.
• Worked side-by-side with a team of up to 50 employees to achieve same-store sales
increases of 25% year-over-year during the COVID-19 pandemic.
• Organized monthly community outreach and volunteer events to support local non-profit
organizations.
• Oversaw change management and implementation throughout the COVID-19 pandemic
which created unprecedented changes in the food service industry.
• Elevated district and area customers service through observation, coaching, and
mentoring on company directive and metric goals.
EDUCATION
MAY 2022
BA ORGANIZATIONAL LEADERSHIP, ARIZONA STATE UNIVERSITY
• Specializations in Project Management and Business Ethics.
JULY 2014
BA INTERNATIONAL RELATIONS & AFFAIRS, ESAMC
• International degree obtained at ESAMC in Santos, São Paulo, Brazil.
SKILLS
• Fluent in English and Portuguese, with working • Managing Partner Relationships
proficiency in Spanish • Self-Starter: ability to act autonomously
• Attention to detail • Experience with business management and
• Proficiency with metric tracking and operational excellence internationally
organization in MS Office
• Strong project management and financial
negotiation skills
• Ability to work collaboratively in a team
environment
CERTIFICATIONS
Leadership (January 2014)
SINDAMAR: Centro de Treinamento
Santos, São Paulo, Brazil