CFPB Financial Well-Being Scale

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QUICK GUIDE TO THE

CFPB Financial Well-Being Scale


The CFPB Financial Well-Being How do I interpret the score?
Scale is a free tool to measure an CFPB Financial Well-Being Scale score is a number
between 0 and 100. A higher score indicates a
individual’s level of financial well-
higher level of measured financial well-being, but
being. The scale consists of 10 there is not a specific cut-off for a “good” or “bad”
questions and a scoring method. financial well-being score. Most people’s scores
will fall somewhere in the middle—extremely low or
extremely high scores will be uncommon.
Financial well-being: a state wherein a person
can fully meet current and ongoing financial
obligations, can feel secure in their financial What else do I need to know?
future, and is able to make choices that allow In order for the scale to work properly, you must
them to enjoy life. not change the wording of questions or responses
and the respondent must answer every question
in the questionnaire. In order to produce a final
How was it developed? score, you must know the respondent’s age and
The Consumer Financial Protection Bureau (CFPB) whether the respondent read the questions by him/
developed this scale with input from experts herself or someone else read the questions to the
and consumers. The questions in the scale were respondent.
selected through a rigorous testing process to
ensure their quality and reliability
Where can I find more information
about the scale?
How can I use the scale? consumerfinance.gov/financial-well-being
The CFPB Financial Well-Being Scale can be used to

1. assess a person’s financial well-being before


providing a service,

2. track changes in an individual’s financial well-


being over time, and

3. measure the extent to which programs are


improving the financial well-being of the
individuals that they serve.

Learn more at
Consumer Financial
Protection Bureau consumerfinance.gov/financial-well-being 1 of 2
How to score:
Once the individual has completed the questionnaire:

1. Determine the total response value (or raw total): 2. Convert the total response value to a final score:
Using the scoring worksheet, add the person’s On part two of the scoring worksheet, locate
responses to find the “total response value.” the total response value in the first column, then
follow the row across to the appropriate column
based on the respondent’s age group and how
the questionnaire was administered.

This will give you the respondent’s CFPB Financial


Well-Being Scale score.

The final scores are comparable across individuals


and over time for the same individual, regardless
of the respondent’s age and how the questionnaire
was administered.

Learn more at
Consumer Financial
Protection Bureau consumerfinance.gov/financial-well-being 2 of 2

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