Iaccelerator Business Plan Nov 5 2010
Iaccelerator Business Plan Nov 5 2010
Iaccelerator Business Plan Nov 5 2010
Executive Summary
A robust start-up infrastructure in Kenya is required to spark
the innovation that will drive financial and other services to the bottom of the pyramid (BOP) While start-up culture in Kenya is building, key gaps remain, particularly around funding and ongoing, hands-on support The Innovation Accelerator (iAccelerator) will help stimulate the startup ecosystem to encourage and support a new generation of mobile entrepreneurs dedicated to the BOP iAccelerator will partner with emerging tech entrepreneurs focusing on the BOP and provide them with funding, mentorship, and plug and play services in exchange for approximately 20% equity. The program will nurture 30 entrepreneurs that will dramatically increase financial and other services for the BOP, as well as demonstrate the viability of this start-up space. The program will require $1.7M in funding over three years
Table of Contents Context & Background Key Takeaways from Feasibility Assessment Program Design and Business Model Implementation Plan Appendices
Target entrepreneur profiles Overview of entrepreneurs met List of meetings conducted Sandpit Team bios
Mobile service will soon reach 85% of Kenyan adults , thats 45% more than currently reached by all banks, MFIs, and SACCOs Mobile services reach rural markets, a gap left by banks Mobile provides the unbanked with a widespread payment platform, but it has only started to link with banks and integrate with the larger economy There is a vast opportunity to meet a full range of household finance needs including savings, insurance, and credit in addition to SME needs 5m Kenyans now access the internet over their phone, and increasing data and phone sophistication will open further channels for innovation Mobile is a lower cost channel than banks, but innovation is needed to increase utility and volume and to drive down costs even further.
Kenya is pioneering mobile banking, where globally 1.7 billion people will have a mobile phone but no bank account in 2012. Globally, MNOs stand to earn $7.8 billion from serving BOP clients if they can replicate payments platforms elsewhere. Innovation from Kenya can leverage these platforms. 5
But, innovation is required to meet the challenge of financial inclusion in Africa and elsewhere
GAP
Growth in clients
Idea Stage
Proof of Concept
Revenue Generation
Growth
Business Stage
MNOs are busy building the payment platform and do not prioritize innovation on financial and other BOP products The next generation of entrepreneurs is required to bring mobile financial services to its full potential and drive financial inclusion Kenya lacks the risk capital (esp. seed and angel investments) and supportive infrastructure to cultivate these entrepreneurs As a result, startups cant bring solutions to scale
6
Availability of early stage capital Early-stage funding limited to friends/family and small through angels and VCs willing to competitions; investors are risk-averse and prefer take risks and provide mentorship asset-based investments (e.g. real estate), VCs coming but some offer debt only on conservative terms Open culture of sharing, trust, and collaboration Free and easy access to information on market Potential for large exits through IPO and trade acquisitions Highly supportive ecosystem w/ many service providers, incubators Little sharing due to fear of stealing ideas, but this is changing as networking and community builds Little access to information; information available is low quality and unreliable No IPOS without physical assets; Acquisitions are rare, but growing, particularly with multinational companies A few resources available, but limited and difficult to access
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iAccelerator would support the start up ecosystem and culture necessary to rock the BOP
There are hundreds of talented mobile entrepreneurs in Kenya, yet they lack capital, critical business skills, and the supportive ecosystem to launch ventures that can scale Financial backing and a more robust ecosystem is critical for entrepreneurs to quit their day jobs to pursue start-up opportunities Without demonstration in this space, the local investor community will not address entrepreneurs needs
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Yet, key gaps remain. In particular, no one provides capital to very early stage companies. With no angel community in Kenya, businesses arent able to fill the critical need for early financing and mentorship Furthermore, existing incubators dont get their hands dirty by providing ongoing 1:1 mentorship and business support to these early stage companies
The lack of supportive mechanisms, especially exits, and funding to grow businesses is a key market failure Donor funding is required to stimulate the ecosystem and build start-up culture
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Existing incubators fail to fill the gaps of early stage funding and hands-on support
Services Provided iHub Open community workspace, connections, events and networking opportunities Office space, training and certification, access to market studies, connection to investors Office space, laptop, business mentoring, technical assistance, connection to investors Capital Provided No To whom Tech community Mobile community X Fee Gap BOP focus, Business Support + Coaching, Funding BOP Focus, Business Support + Coaching, Funding BOP Focus
Mlab
No
NaiLab
No
Tech entrepreneurs
IFC SME Office space, resource library, Incubat training, mentorship, or technical assistance,
50 K500 K
SMEs
Enablis
*Equity Bank and InfoDev/DFID are also starting an incubator, but both are still in concept phase
PROGRAM DESIGN
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Strategy
iAccelerators strategy is to fill the gaps in this ecosystem by providing funding, mentoring, and plug and play (hands on services). iAccelerator will help bring 30 early-stage entrepreneurs from idea conception to successful graduation.
Impact
Demonstrate 1) its possible to leverage mobile technology to do meaningful business at the BOP; 2) entrepreneurship aimed at the BOP is a viable career choice for dynamic young people and Diaspora; 3) early-stage investment in social entrepreneurs makes sense for those with funds. Specifically , nurture 30 entrepreneurs, resulting in 8 new ventures reaching at least 1 million new clients with 8-10 new products. At least 5 new commercial investors and 10 service providers into the space to replicate our results.
What is iAccelerator?
iAccelerator is an entrepreneur and early stage business accelerator potentially co-located with mLab (TBD). Through a rigorous selection process, the iAccelerator will partner with an estimated 30 early stage businesses / entrepreneurs over a 3 year period. iAccelerator pursues a business partner approach, agreeing jointly on a milestone plan. iA will provide funding, mentorship, personalized plug and play services, and access to contacts in exchange for an estimated 20% equity stake. The milestone plan is adjusted over time as necessary depending upon progress. iAccelerator will work with VCs, local and international angels and potential acquirers to introduce and structure on-going commercial financing. Upon receipt an entrepreneur has graduated from the program. For select businesses, iAccelerator may invest in a second phase in order to bring them to VC funding (doubling down).
Idea
e.g.: Jambopay, Mamakiba
Proof of Concept
e.g. MVK
Revenue Generation
e.g. Changamka, Zimele
Proof of Sales
Growth
e.g. Cellulant, PesaPal
Idea
Biz Plan
Proof of Concept
VC Funding
Pilot
Angel Funding
Execution
Exit or Scale
Funding
Gap: most entrepreneurs get money from friends and family, but not enough to start biz
Mentoring
Gap: Entrepreneurs lack business experience and knowhow
Offering: Plug & Play services to help overcome key early business challenges
Graduation
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These three services will be tailored depending upon the maturity of the business
Focus Area
Possible partnership through proof of sales w/ select high-impact companies, doubling down
Idea
Funding Mentor Hungry, not starving Go-to-Market Strategy, Biz Plan, Team Bldg Marketing, Legal /IP , Fnc & Act Pitch Training Funding Mentor
Proof of Concept
Through pilot Strategic Advisory, Team Bldg Marketing, Legal /IP , Fnc & Act Pitch Training
Revenue Generation
Funding Mentor Launch and Build Strategic Advisory
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Sourcing
SExit
Competitions:
ICT Board (667 applicants) Apps4Africa (60 applicants) Human IPO 48hour challenge (100 participants) World Bank Apps for Development Enablis competitions
Training Institutions:
30 students attend Safaricom bootcamp, 2X a year 30 students received training from Africa Info Tech Initiative
We expect over 100 potential candidates in the first round; we would select 8-12 businesses to participate per year.
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Sourcing
SExit
Competitions
Networking
Training Centres
Sourcing
Each business receives personalized services, based on a jointly agreed plan Mentoring, Funding
Plug and Play specialized services
SExit
Contract signed
Selection
Acceleration Plan Agreed
ConMarketing - Positioning,
Messaging, PR Intellectual Property, Legal, Negotiations
In a physical space work space colocated w/ mLab, includes network access, server space and camaraderie
Sourcing
SExit
The iAccelerator will Entrepreneurs will manage their partner with each business as agreed with iAccelerator at entrepreneur. As an the time of partnership, and as engaged partner, the measured by milestones. iAccelerator provides Funds are transferred to the business, funding, strategic advice and equity to iAccelerator, in tranches rd and recommends 3 based on milestones. party service providers. Sample P&L: We envision the average Participant P&L Year 1 Notes: partnership to consist of Revenue $ Idea stage, no rev Expenses a $29,000 investment Salaries $ 23,100 $550/mo, 3.5 hds over one year in Bus. Planning $ 1,000 Plug & Play Legal / IP $ 2,000 Plug & Play exchange for Marketing $ 2,000 Plug & Play approximately 20% Admin, other $ 1,000 Colo at iA, travel, etc. equity. Total Exp $ 29,100
Sourcing
. . . hands-on mentorship . . .
Strategy Mentorship is most useful when provided by a successful practitioner or high-value partner. As such, mentors ideally will be potential funders, or former or current business leaders with background relevant to the mentee. Philosophy rather than forcing structured mentoring relationships, iA will provide the foundation for relationships to develop naturally and change with the evolving needs of entrepreneurs. Mentorship Topics what it takes to be an entrepreneur, what makes a good leader, what makes an idea attractive to investors, exit planning, etc.
SExit
Potential angel investors would view mentorship as a way of guaranteeing the success of their investment All entrepreneurs will meet with iAccelerator staff regularly Staff provides business advice and share their experiences as entrepreneurs
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Sourcing
SExit
In addition to mentors, entrepreneurs will receive hands-on training and support in areas key to business execution such as marketing, finance and budgeting, intellectual property protection, or how to successfully pitch potential funders. Specialized services will be provided by external organizations vetted by the iAccelerator and will be funded out of ~ $29K seed investment. Below we have identified potential service providers in each area.
Need Go To Market Strategy / Biz Planning (market landscape, customer needs, competition, execution & pilot plan) Incremental Development Marketing, Public Relations Business set up, IP Finance and accounting Representation in financing Pitch Training By Whom - Light Part of Mentorship TBD By Whom - Heavy
iHub Slick Advertising TBD TBD Open Capital Local VC, US entrepreneur
Sourcing
SExit
Access to Commercial Capital Independent angel investor, venture capital group or multinational organization invests in business. Upon entrance of commercial capital, iAccelerator may either retain equity stake or agree to be bought out by incoming investor. iA may double down with coinvestors.
Acquisition Acquired by larger player such as Safaricom or Equity Bank. iAccelerator equity stake is cashed out at time of exit.
Exit Program No commercial capital, not net financially self sufficient, and iAccelerator does not desire to double down. At a milestone, iA or entrepreneur wishes to terminate relationship. iA preserves existing equity 24 stake and partnership is discontinued.
An entrepreneur would receive $29 K in exchange for 20% equity over a 12-month partnership
Agreed upon Acceleration Plan
$15 K, 10% equity
Phase 1
3 months
Phase 2
4 months
Phase 3
6 months
Refine Biz Plan Develop Team Product Dev. Legal Structure & IP Protection Piloting (2 total)
1 mth 2 mths
Milestone 1: Completed Biz Plan and Team=$7K, 5% equity
Mrktng Strategy and Implementation Investor Identification Capital Negotiation Mentorship Ongoing
Impact
The greater impact of iAccelerator will be in demonstrating several things: 1. its possible to leverage mobile technology to do meaningful business at the BOP in Kenya and beyond 2. entrepreneurship aimed at the BOP is a viable career choice for dynamic young people and Diaspora 3. early-stage investment in social entrepreneurs makes sense for those with funds. More specifically, iAccelerator hopes to nurture 30 entrepreneurs resulting in 8 new ventures reaching 1 million new clients with 8-10 new products. iAccelerator also hopes to attract at least 5 new commercial investors and 10 service providers to replicate our results. 26
27
Execution risk for iAccelerator IPnon willingness to share among entrepreneurs Risk aversion of angel investors
Program team consists of 3 full-time employees for years 1-3 and < 1 FTE in years 4 & 5 to manage on-going portfolio of investments 1 year partnerships assume the 22 entrepreneurs who exit partnership may do so in approximately 6 months, successful graduates may require additional time and support as well as additional funding double down to reach financial sustainability and or access to commercial investment, IPO, acquisition, etc. 29
540,000 $ 595,000 $ 545,000 $ - $ 540,000 $ 1,135,000 $ 1,680,000 $ 1,680,000 $ 1,680,000 2011 250,000 15,000 2012 320,000 120 26,700 2013 270,000 108,267 257 33,300 2014 $ $ $ $ 135,333 146 25,200 $ $ $ $ 2015 162,400 157 25,200 $ $ $ $ Total 840,000 406,000 679 125,400
$ $ $ $
$ $ $ $
$ $ $ $
Loss on invested $870K (30 co's @ $29K) -53% * Donor capital is less than $870K, as we would recycle some investment returns in 2013 to fund new entrepreneurs
Total donor capital raise of $1.7m over 3 years The investment fund and program management team are treated as separate entities. The investment fund depletes over time with distributions from the fund to help off-set expenses of the program management team. There may be surplus funds in years 4 & 5 to be returned to donors. 30
IMPLEMENTATION PLAN
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Established program
After 12 months
Additional pipeline Program builds, generated through bringing in total of 8 leveraging other entrepreneurs; sources served by 4 staff
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Due diligence Sandpit is conducted 3-4 businesses completed on to generate commit to the additional pipeline additional interest program and develop pipeline Finalize office 4-5 additional space (likely Begin businesses commit Robust network of through comentoring to the program service providers is location) built Preliminary Begin building Begin process of identification of investor Angel and VC recruiting service community community are permanent staff providers negotiating potential 3 permanent staff investments and on board engaged in program *See Excel Implementation Plan for more detailed workplan as mentors
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34
InfoDev Incubator
Mission is supporting SMEs in ICT space, through focusing on 6 pillars: Markets, Biz Networks, Biz Skills, Tech Skills, Finance, and Regulation Currently developing recommendation to InfoDev, likely launch 2012 Our program would serve as demonstration effect, could eventually roll into their program
APPENDIX
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Exit opt
Organization Overview
Desired Impact 4000 dairy farmers in first phase of project, 100 K after 3 years Stage Current Funding Key Needs Estimated $100 K Exit opt
39
Shujaa Solutions
Jambopay
40
Zimele
41
Kilimo Salama
Index-based weather insurance, part Rose Goslinga, of (and funded by) Syngenta rose.goslinga@syngenta.c Foundation. Partner with agri dealers om that sells insurance to farmers using camera phone and scanning technology. Focus on seeds now, outputs in future. They pay out automatically via Mpesa based on weather station data. 12,000 farmers currently insured 42
Juakali
43
Virtual City
John Waibochi, CEO jwaibochi@virt ualcity.co.ke Ken Njoroge, CEO ken@cellulant.c om Kigen Kandie, CCO kigen@mobilep lanet.co.ke 44
Cellulant
Mobile Planet
Entrepreneurs
MNOs
Investors
AfricInvest: George Odo Cassia Capital Partners: Francis Ogutu, Imtiaz Khan EACP: Richard Bell eVa Fund: Vincent Kouwenhoven GroFin: Rosemary Mulwa In Return: Steven Otto KSiX: Anzetse Were Open Capital: Andreas Zeller, Annie Roberts, Walter Lamberson TBL Mirror: Eline Blaauboer
Cellulant: Ken Njoroge Orange: Snehar Shah Changamka : Samuel Agutu, Safaricom: Pauline Vaughn Zack Rombo Safaricom Foundation: Focus Group with Sanda Ojiambo Strathmore students Zain: Sieka Gapabki HR MIS: David Kimani Juakali: Muindi Do Financial KACE, Adrian Mukhebi Services Kilimo Salama, Rose Equity Bank: James Goslinga Mwangi KrossPay: Michael Asola, Oscar Ahere, Kimani Kabogo Equity Bank Foundation: James Wanjohi Mamakiba: Geoffrey Family Bank: Kevin Mimano Kihara Media Edge: Lucy Kirui Mobile Planet: Kigen Kandie Krep: Kimanthi Mutua MVK: Jesse Moore Incubators OBTF: Amos Kibe Pesa Pal, Liko Agosta Enablis: Moses Mwaura, Shujaa Solutions, Michael Palmer Thambu Wakahe, Kipchumba Koimett Excelsior: Lauren Symbiotic, Mbugua Njihia Rawlings Virtual City: John Waibochi IFC SME Incubator: Zimele: Sammy Muvelah Kiragu Maina Nailab: Sam Gichuru , Tonee Dungu
Other
Angela Gachui, HR Consultant APA: Pete Ondeng FSD Kenya: James Kashengaki Legal Services: Leonard Aloo Navraj Ghataura, 45 Entrepreneur
Sandpit
The Sandpit model is an interesting approach that the team recommends integrating into iAccelerator as a means of identifying and selecting new entrepreneurs, and focusing potential entrepreneurs on the BOP market. Sandpit is an interactive workshop over 5 days involving 20-30 participants, often resulting in unique and innovative output. With the goal of inspiring more innovative and multi-disciplinary proposals, the Sandpit was conceived by the Engineering and Physical Sciences Research Council (EPSRC) in 2003. Previous Sandpits have included topics such as ensuring digital privacy and consent, understanding uncertainty in climate predictions, and detecting terrorist activity, to name only a few. Sandpits are facilitated by Instant Brainstorm, contact Tim Dunne at tim@instantbrainstorm.com 46
Team Bios
Brigit Helms is a leading development professional with more than 25 years experience pioneering innovative approaches to access to finance and seeking enterprise- and market-based solutions to poverty. She formerly led Unitus as CEO, where she worked with staff to develop a new strategy. Prior to Unitus, Brigit spent four years with the International Finance Corporation in East Asia, most recently as the Head of Advisory Services for Indonesia, where she led a large team to develop and deliver on a strategy that spanned across access to finance, agriculture, forestry, and renewable energy. Brigit was also a founding member of CGAP, where she as a key member of the management team she focused on a number of path-breaking topics relevant for access to finance over an 11 year period. Earlier experiences included work with the International Fund for Agricultural Development, the US Department of Commerce, and independent consulting. Brigit holds a PhD in Economic and Agricultural Development from Stanford University as well as a Masters from Johns Hopkins School for Advanced International Studies. She has lived or worked in more than 35 countries in Africa, Asia, and Latin America and speaks Spanish, French, Italian, and Bahasa Indonesian. Mark Wensley expanded the global portfolio of microfinance partners for Unitus a microfinance accelerator providing catalytic capital and advisory to high-growth microfinance institutions in India, South East Asia and East Africa for 7 years. As Global Selection Manager, Mark managed pipeline development, due diligence and consulting to partner institutions. Mark holds a Master of Economics of Development with Distinction from the Australian National University, and a Bachelor of Commerce from McGill University, Canada.
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Michael Mithika is a leading independent financial services consultant, committed entrepreneur and Principal & CEO of J.M. Mantle & Co. Limited, a finance and advisory firm that he co-founded in 1997. JM Mantle provides specialist consulting services to financial institutions and users of capital in subSahara Africa, specifically in development finance focusing on building inclusive financial systems. In 2005 Michael founded the School of Applied Microfinance which later became FrontFin Training Ltd, an international executive training program serving more than 600 professionals from over 35 countries. Michael began his career in investment-banking in 1994 as a Finance Analyst in corporate finance in Kenya and later became an Associate in regional investment-banking firm Loita Capital Partners in South Africa. He graduated magna cum laude with a BSc. Business Administration Finance and Accounting from the United States International University Africa, in 1994. Sandra Winters is a founding partner of the International Business Strategy Group (IBSG) where she helps clients design innovative programs and go-to-market strategies. Prior to IBSG, Sandra was responsible for strategic partnerships at Unitus. She spent more than 10 years in leadership roles in corporate strategy and marketing in the Seattle-area technology industry with Microsoft, RealNetworks and venture funded start-up technology companies. Sandra began her career in the Privatization and Private Sector Development Group at The World Bank and holds an M.B.A. from Georgetown University. Windy Wilkins brings 7 years of experience in international development. She spent 4 years at Unitus, an international nonprofit devoted to accelerating the growth of microfinance. At Unitus, she served as East Africa Operations Manager, running the Unitus Nairobi office as well as the Africa Microfinance Growth Centre, a leadership development program for microfinance CEOs. She also served at Unitus as Global Network Manager. In this role, she developed and executed an integrated program of tools and services to drive peer-to-peer learning across the Unitus Network of 24 microfinance organizations. Prior to Unitus, Windy worked as a Project Coordinator at the RAND Corporation. Windy is a Fulbright scholar, and spent a year in Peru working with grassroots economic development organizations. She holds an M.A. in International Policy Studies from Stanford University, and a B.A. in 48 International Relations from Pomona College.