Hitachi Proprietary DW850

Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.

i

DW850

Maintenance Manual

REV.8

Read and keep this manual

• Read safety instructions carefully and understand them before

starting your operation.
• Keep this manual at hand for reference.

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Hitachi Proprietary DW850
Rev.0 Copyright © 2018, 2020, Hitachi, Ltd.
ii

Federal Communications Commission (FCC) Statement

NOTICE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against such harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.

“EINE LEICHT ZUGÄNGLICHE TRENN-VORRICHTUNG, MIT EINER KONTAKT-

ÖFFNUNGSWEITE VON MINDESTENS 3mm IST IN DER UNMITTELBAREN NÄHE DER
VERBRAUCHERANLAGE ANZUORDEN (4-POLIGE ABSCHALTUNG).”

“Maschinenlarminformationsverordnung 3. GSGV, 18.01.1991: Der hochste Schalldruckpegel betragt 70

dB(A) oder weniger gemas EN ISO 7779”

CLASS 1 LASER PRODUCT

Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Warnung:
Dies ist ein Produkt der Klasse A. In nichtgewerblichen Umgebungen können von dem Gerät
Funkstörungen ausgehen, zu deren Beseitigung vom Benutzer geeignete Maßnahmen zu
ergreifen sind.

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Hitachi Proprietary DW850
Rev.0 Copyright © 2018, 2020, Hitachi, Ltd.
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The EMI test was done in the following configuration.

If a trouble occurs in another configuration, a user may be requested to take appropriate preventive measures.
• RKU+CBLH1/CBLH2+DB60+DBS×3+DBL×3
• RKU+CBSS/CBSL+DBS×3+DBL×3
• RKU+CBXSS+DBS×3
• RKU+CBXSL+DBL×3
• RKU+CBLH2+CHBB+DBF+DB60+DBS×3+DBL×3

Please use the supplied power cord. The power cord may not be used with other products.

This symbol on the product or on its packaging means that your electrical and
electronic equipment should be disposed at the end of life separately from your
household wastes.
There are separate collection systems for recycling in EU. For more information,
please contact the local authority or the dealer where you purchased the product.

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Hitachi Proprietary DW850
Rev.0 Copyright © 2018, 2020, Hitachi, Ltd.
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Preface
This manual describes the maintenance of DW850 Storage system, including installation and replacement.
Before starting maintenance, read the manual carefully to be familiar with operating procedures and
instructions.
Particularly, be familiar with the Safety Section and obey its instructions.
Keep the manual on hand for your convenience.

The manual is copyrighted by Hitachi, Ltd. No part of the manual may be copied or reproduced in any form
or by any means without the prior permission of the publisher.

All information contained herein is subject to change without notice.

The screens described herein are the screens displayed by the Hitachi-generated program which runs on the
Windows of the Microsoft Corporation.

MS-DOS : Registered trademark of the Microsoft Corporation in USA.

Windows : Registered trademark of the Microsoft Corporation in USA.
ESCON : Registered trademark of the International Business Machines Corporation in USA.
ESCD : Registered trademark of the International Business Machines Corporation in USA.
IOCDS : Registered trademark of the International Business Machines Corporation in USA.
MVS : Registered trademark of the International Business Machines Corporation in USA.
OS/390 : Registered trademark of the International Business Machines Corporation in USA.
PPRC : Registered trademark of the International Business Machines Corporation in USA.
TSO : Registered trademark of the International Business Machines Corporation in USA.

Other company names and trade names described in the manual are trademarks or registered trademarks of
corresponding companies.

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Hitachi Proprietary DW850
Rev.6 Copyright © 2018, 2020, Hitachi, Ltd.
v

1. Conversion
(1) Model name conversion
Read each array model names as shown in the table below.

Table 1-1 Conversion Table for Array Model Name

Model name Abbreviation for Model Name
DW800-CBSS + DW-F850-CTLXSFA CBXS CBXSS CBXSSF
(for VSP G130)
DW800-CBSS + DW-F850-CTLXSSA CBXSSS
(for VSP G130)
DW800-CBSS + DW-F850-CTLXSCA CBXSSC
(for VSP G130)
DW800-CBSL + DW-F850-CTLXSFA CBXSL CBXSLF
(for VSP G130)
DW800-CBSL + DW-F850-CTLXSSA CBXSLS
(for VSP G130)
DW800-CBSL + DW-F850-CTLXSCA CBXSLC
(for VSP G130)
DW800-CBSS + DW-F850-CTLS CBSS CBSS1 CBSS1
(for VSP G350 and VSP F350)
DW800-CBSS + DW-F850-CTLSE CBSS1E
(for VSP G350 and VSP F350)
DW800-CBSS + DW-F850-CTLSH CBSS2 CBSS2
(for VSP G370 and VSP F370)
DW800-CBSS + DW-F850-CTLSHE CBSS2E
(for VSP G370 and VSP F370)
DW800-CBSL + DW-F850-CTLS CBSL CBSL1 CBSL1
(for VSP G350 and VSP F350)
DW800-CBSL + DW-F850-CTLSE CBSL1E
(for VSP G350 and VSP F350)
DW800-CBSL + DW-F850-CTLSH CBSL2 CBSL2
(for VSP G370 and VSP F370)
DW800-CBSL + DW-F850-CTLSHE CBSL2E
(for VSP G370 and VSP F370)
DW800-CBL + DW-F850-CTLM CBLH CBLH1
(for VSP G700 and VSP F700)
DW800-CBL + DW-F850-CTLH CBLH2
(for VSP G900 and VSP F900)
DW800-CBL + DW-F850-CTLHN CBLHN
(for VSP E990)
(To be continued)

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Hitachi Proprietary DW850
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(Continued from the preceding page)

Model name Abbreviation for Model Name
DW-F800-DBSC/DW-F800-DBSE DBS
DW-F800-DBLC/DW-F800-DBLE DBL
DW-F800-DB60C DB60
DW-F800-DBF DBF
DW-F850-DBN DBN
DW-F800-CHBB CHBB

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Hitachi Proprietary DW850
Rev.6 Copyright © 2018, 2020, Hitachi, Ltd.
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(2) Overview of the All Flash Model

The All Flash Model supports the Controller Chassis, the Drive Box and the drives shown in Table
1-2.

Table 1-2 All Flash Model Support List

All Flash Model Supported Controller Supported Drive Box Supported Drive
Chassis
VSP F350 CBSS1 DW-F800-DBSC DKC-F810I-480MGM
CBSS1E DW-F800-DBSE DKC-F810I-960MGM
DKC-F810I-1R9MGM
DKC-F810I-1T9MGM
DKC-F810I-3R8MGM
DKC-F810I-7R6MGM
DKC-F810I-15RMGM
DKC-F810I-30RMGM
VSP F370 CBSS2 DW-F800-DBSC DKC-F810I-480MGM
CBSS2E DW-F800-DBSE DKC-F810I-960MGM
DKC-F810I-1R9MGM
DKC-F810I-1T9MGM
DKC-F810I-3R8MGM
DKC-F810I-7R6MGM
DKC-F810I-15RMGM
DKC-F810I-30RMGM
VSP F700 － DW-F800-DBSC DKC-F810I-480MGM
VSP F900 DW-F800-DBSE (only VSP F700)
DKC-F810I-960MGM
DKC-F810I-1R9MGM
DKC-F810I-1T9MGM
DKC-F810I-3R8MGM
DKC-F810I-7R6MGM
DKC-F810I-15RMGM
DKC-F810I-30RMGM
DW-F800-DBF DKC-F810I-3R2FN
DKC-F810I-7R0FP
DKC-F810I-14RFP
VSP E990 － DW-F850-DBN DKC-F910I-1R9RVM
DKC-F910I-3R8RVM
DKC-F910I-7R6RVM
DKC-F910I-15RRVM

In this manual, replace the product names of the All Flash Model as shown in Table 1-3.

Table 1-3 Replaced Product Names for All Flash Model

Product name described in this manual Product name to be replaced for All Flash Model
VSP G900 VSP F900
VSP G700 VSP F700
VSP G370 VSP F370
VSP G350 VSP F350

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Hitachi Proprietary DW850
Rev.6 Copyright © 2018, 2020, Hitachi, Ltd.
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(3) Conversion table between Controller Chassis and model name

The following table shows the conversion between Controller Chassis and model name for each
model. DW850 Storage System includes the following models.
Controller Chassis Model
CBLHN VSP E990
CBLH2 VSP G900/F900
CBLH1 VSP G700/F700
CBSS2/CBSL2 VSP G370/F370
CBSS1/CBSL1 VSP G350/F350
CBXSS/CBXSL VSP G130

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Hitachi Proprietary DW850
Rev.6 Copyright © 2018, 2020, Hitachi, Ltd.
ix

Contents
Preface
1. SAFETY SUMMARY
2. START
3. OPTION & FIRMWARE VERSION
4. FIRMWARE
5. THEORY OF OPERATION
6. LOCATION
7. INSTALLATION
8. MAINTENANCE PC
9. DIAGNOSIS
10.ACC (ACTION CODE)
11. SIM RC
12.SSBLOG
13.TROUBLESHOOTING
14.REPLACEMENT
15.MESSAGE
16.PERIODIC CHECK
17.PARTS CATALOG
21.GLOSSARY

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Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-10

REVISION CONTROL OF MAINTENANCE MANUAL

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion
REV. Date Description Sheet No. Code
8 Sep.28.2020 Rev.7.1 → Rev.8 i CH
Media Sanitization support. FIRM06-13 AD
THEORY00-00-30, 02-07-10, 02-16-10(New), 20(New),
30(New), 40(New), 50(New), 60(New), 70(New),
80(New)
LOC03-150
SIMRC02-110, 120, 413
TRBL00-50, 02-670, 03-2160(New)
ADD Function ID: 06:18 FIRM06-15 AD
Trouble Section Added Chapter 22 TRBL00-90, 22-10(New), 20(New)
Changed caution statement of environmental THEORY01-04-30, 60, 90, 04-08-40, 70 CH
specifications.
2.12.4 Table corrections THEORY02-16-70, 71(New) CH
Drive support. THEORY04-05-70, 04-06-330 AD
(DKS2N-HxxRSS) INST01-02-170, 171
ACC04-270, 410
PARTS03-40
Drive support. THEORY04-05-80, 04-06-380 AD
(SNB5B-RxxxNC) INST01-02-171
ACC04-471
PARTS03-41
Error correction (SCSI command chapter) THEORY04-05-220 CH
Added internal network settings. INST02-21-40 AD
MPC03-520
Added VSP E990 model. INST03-01-40, 50, 100 AD
Added procedure to enable Adobe Flash Player. MPC00-10, 01-210, 220 AD
Firmware version update. MPC01-271, 272, 273(New), 274(New), 08-10 AD/CH
Screen replacement. (21443-200035) MPC01-310 CH
Note the error message (20122207001) MPC02-441 AD
add to.
Improving network settings. DIAG04-220 AD
TRBL03-813, 860, 861, 862
Added VSP E990 to Table 4-16. ACC04-120, 121(New) AD
REF code (14200x) added. SIMRC02-20, 30 AD
TRBL00-50, 02-670, 03-2170(New)
REF code (410200, 410201, 410300) added. SIMRC02-120 AD
LAN changed to LANB. TRBL02-680, 720 CH
Corrected the flow chart after completing the TRBL03-210, 211(New), 220, 221, 230, 231, 240, 250 CH
LAN check.
Added [31862-20001] Error handling method. TRBL03-812, 813(New) AD
Added to release the forced lock when (32061-
208061, 33361-203116) or (30162-205057,
33361-203116) error occurs.
Added message [21542-005037]. TRBL03-840, 850 AD
Changes to message [21542-005026].
Improvements that reduce the number of TRBL03-860, 861, 862(New) AD
troubleshooting escalations.
Added a note for multiple CFM failures in the TRBL03-1950 AD
procedure for recovering from a CFM blockage. REP02-10-30, 110, 190, 280
Corrected the setting of System Option Mode TRBL04-170, 181, 10-40, 50, 61, 92, 20-20, 30, 40, 110, CH
1115. 120

REV00-10
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-11

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Added SSB = afff confirmation in the fault TRBL10-190, 191, 192(New), 201 AD
recovery procedure for DP by turning off the
power and volatilizing PS ON.
Change screen display of SIM = 680001. TRBL20-10 AD
Added note for preventive drive replacement. REP02-03-20 AD
Added support for HDD maintenance. REP02-03-20, 80, 81(New), 190 AD
Added/changed the description of CBXSS CTL REP02-04-440 AD/CH
replacement procedure. PARTS03-10, 20, 30, 40, 41, 42
Corrected typo in the part number. PARTS02-110, 150, 440, 03-10 CR

REV00-11
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-20

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
7.1 Jul.20.2020 Rev.7 → Rev.7.1 i CH
64GB LRDIMM support. OPTVER01-30, 40 AD
THEORY04-06-190
INST01-02-13, 20, 100, 200, 03-07-50, 200
ACC04-41
REP02-05-50, 180
PARTS02-20, 30, 40, 60, 70, 130, 150, 03-20, 30, 40, 41,
42
Capacity expansion support online. FIRM00-10, 03-40, 04-220(New), 230(New), 06-13, AD
14(New)
TRBL04-180, 290, 291(New), 05-10, 20, 30, 40, 06-100,
110, 07-70, 80, 100, 120, 150, 160, 180, 08-10, 20, 30,
60, 70, 100, 120, 10-20, 30, 40, 50, 61, 93, 170, 200, 201,
18-30, 40, 50, 60, 70, 80, 90, 100, 101, 110, 130, 140,
220, 20-20, 40
If the OS of the maintenance PC is Windows 7 FIRM02-10 AD
(32bit) INST01-01-10
Addition of notes on startup method MPC00-10, 20, 02-190, 211(New), 212(New), 213(New),
214(New), 215(New), 393, 394(New), 700, 720
DIAG01-10
TRBL01-10
REP01-01-10, 01-06-70
PERIOD01-10
ADD Function ID: 05:13, 06:00 FIRM06-13 AD
Fix Function ID: 05:30 FIRM06-13, 14, 15(New) CH
ADD Function ID: 06:12 FIRM06-14 AD
MSG ID 4350 wording correction and image FIRM05-160 AD/CH
replacement. MSG03-1090, 1091(New)
Fix for GUM host name support. FIRM06-20 AD/CH/
MPC03-200, 230, 240, 250, 260, 321, 330, 410, 710, 720, DL
730, 740, 750, 760, 790
Drive support. THEORY04-05-70, 80, 170, 171(New), 180, 181(New), AD
(SNM5A-RxxxNC, SLM5B-MxxxRSS, DKS2M- 190, 191(New), 200, 201(New), 04-06-330, 360, 380
H6R0SS) INST01-02-170, 171, 180, 190, 191
ACC04-190, 270, 410, 471
PARTS03-40, 41, 42(New)
Fixed NVMe drive power consumption. THEORY04-08-20 CH
Added the erroneous CTL LED notation note for LOC03-40, 41 AD
VSP G130.
DKBN encryption support. INST01-02-200 AD
NOTE was added. INST01-05-40 AD
Added a note when installing the controller INST02-07-10 AD
chassis when using Hitachi Vantara rail.
Firmware version update. MPC01-271, 272 AD/CH
Add error message 20020-108000. MPC02-460, 04-720, 11-620 AD
Added note of Endurance Indicater. MPC05-540, 541 AD
Improvement of information collection when CPU TRBL00-30, 03-1191, 1192, 1193(New) AD/CH
usage rate rises.
Added chapter 3.75. TRBL00-50, 03-2150(New) AD
Described the workaround for the problem of TRBL00-90, 03-300, 310, 311(New), 320, 321(New), AD/CH
improperly blocking LDEV. 322(New), 331(New), 11-60, 70, 71(New), 72(New),
73(New), 20-110(New), 120(New)

REV00-20
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-21

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Correction. TRBL03-190, 200, 1390 CR
Added dummy replacement procedure. TRBL03-201 AD
NOTE was added. TRBL03-870 AD
Added reference judgment of SSB = 34ed . TRBL03-1952 AD
Corrected the flowchart of Recovery Procedure TRBL03-1970 CH
for Differential Area Blocking .
NOTE was changed. REP02-04-10, 02-14-10 CH
NOTE was added. MSG01-10 AD
7 Apr.20.2020 Rev.6.1 → Rev.7 i CH
DKBN encryption support. OPTVER01-41, 42 AD
FIRM01-10, 03-30, 40, 50, 150, 04-10, 70
THEORY01-04-70, 04-06-240, 04-08-10, 20
INST01-02-141, 200, 03-06-10, 70, 90, 04-06-50
DIAG02-60, 04-250
REP02-14-10, 50, 60
PARTS02-430, 450, 03-30, 40, 41
Added to Compliance with laws and regulations . SAFETY01-10 AD
Added the description of Encryption License Key OPTVER01-110, 120, 130 AD
to Tables 1-8 and 1-9.
Adobe AIR support. FIRM03-21(New), 50, 230 AD/CH
MPC00-40, 02-180, 03-1350(New)
ADD Function ID: 05:10, 05:19, 05:26, 07:19 FIRM06-12, 13(New) CH
Support for SDL host name. FIRM06-110 AD
MPC02-150, 170
Correction of SFP model number THEORY01-04-30,50 CH
Fixed slow LDEV format time of NVMe SSD. THEORY02-03-90, 91 CH
Table 3-2 Firmware Replacement description THEORY03-03-21, 30 AD/CH
modified.
Drive support. THEORY04-05-70, 04-06-360 AD
(SLR5G-M15RSS, DKS5L-J600SS, DKS5L- INST01-02-170, 171, 180, 190, 191
J1R2SS, DKS5L-J1R8SS, DKS5L-J2R4SS) ACC04-190, 200, 410
PARTS03-40
Correction of ACT LED operation at blockage. LOC03-150 AD
Encryption CFM support. INST00-00-40, 03-07-260, 261(New), 03-13-10(New) AD
TRBL00-40, 02-213, 220, 410, 411(New), 660, 03-1300,
1320, 1950, 1952(New), 1953(New)
REP02-10-100, 110, 140, 141(New), 160, 161(New)
Added the work procedure for attaching the INST01-04-11 AD
Lumada logo to the current front bezel. REP02-18-20, 30, 40, 41
Improved CHB SFP replacement procedure. INST03-09-70, 180, 290 CH
REP02-13-10
NOTE was added. INST04-05-10, 80, 150 AD
Added the setting of Web Storage. MPC00-10, 01-10, 20, 142(New) AD
Changed download description of Web Console MPC00-80, 11-310 CH
Launcher.
Update PuTTY. MPC01-270, 271, 272 CH
Firmware version update. MPC01-271, 272 CH
NOTE was changed. MPC01-301, 03-1260 CH
Correction of display of RAID Manager update MPC01-320, 321(New) AD
message.
Added the procedure for Windows 10 MPC02-100 AD
Added procedure for host name registration. MPC02-140, 150, 160, 170, 180, 521 AD
Fixed troubleshooting for device deletion error. MPC02-530 CH

REV00-21
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-22

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Operation procedure to set the same certificate for MPC03-220, 720, 790 AD
the syslog server and audit log server.
Resetting GUM No. 5 text correction MPC03-1250 CH
Add or modify notes in table. MPC04-323 AD
Added description of new function switch. MPC04-761, 762(New) AD/CH
Changed with DKBN encryption support. MPC05-1060, 1070, 1071(New), 1080, 1090, 1100, 1110 AD/CH
Fixed association with jnlp file. MPC11-360, 361(New) CH
Added default setting of Start_LogDumpTool.bat. MPC11-420, 460 AD
Added error code DIAG06-470 AD
References are added to the additional information ACC 04-30, 40, 41(New), 100, 120 AD
in Table 4-4.
Added QoS support SIMRC02-210, 220 AD
Added QoS license information SIMRC02-370 AD
Correction. TRBL03-110 CR
Corrected troubleshooting for 7d01xx / 7d02xx . TRBL03-210, 220, 221, 230, 231(New), 240, 250 CH
Added to Storage Device List troubleshooting TRBL03-830, 840, 850, 860, 861 AD
Addition.
Added RestPush_Base.exe application error. TRBL03-1281 AD
Delete SYSLOG server. TRBL03-1630, 1640 DL
Corrected the procedure when alert notification TRBL03-1630, 1640 CH
failed.
Corrected the Recovery Procedure When an MP TRBL03-1760 CH
Error Occurs.
Changed the recovery process when a failure track TRBL04-161, 181, 08-100 ,120 CH
occurs.
Added description of SOM22 to flowchart. TRBL04-250, 251(New) AD/CH
Improvement of Pinned Track Recovery TRBL07-140, 160 CH
Procedure for UR Data Volumes .
Added warning message when executing LDEV TRBL10-20, 40, 50, 61 AD
format for pool-VOL.
Fixed forced volatilization DKC/DKU power TRBL10-190, 191, 201 CH
interruption and restart procedure.
Added description of DKBN encryption key. TRBL13-20 AD
Added the description of getting error information REP02-10-290 AD
in G130 CFM replacement.
Added description of connection LAN board. REP02-17-201(New), 270, 271(New) AD

REV00-22
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-30

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
6.1 Mar.3.2020 Rev.6 → Rev.6.1 i CH
Added encryption CFM model name. THEORY01-04-70, 04-06-160, 170, 04-08-10, 20 AD
INST01-02-141, 142
ACC04-120
REP02-10-20, 30, 80, 130
PARTS02-420, 440, 03-20, 30, 40, 41
Additional notes. THEORY02-03-50, 60, 61 CH
Erase time notation change THEORY02-07-20 CH
Added new BEZEL installation procedure. LOC03-20, 140, 260 AD
INST00-00-10, 01-02-60, 100, 140, 141, 142, 143(New),
01-03-20, 01-04-10, 11(New), 12(New), 20, 30, 40, 50,
60, 01-05-30, 02-07-10, 20, 90, 03-04-51, 03-11-10, 04-
04-51, 04-10-10
MPC03-830
REP02-02-10, 20, 30, 40, 50, 02-17-160, 290, 310, 470,
02-18-10, 11(New), 40, 41(New), 50, 80, 90(New), 02-
22-20, 140
PARTS02-330, 340, 420, 440, 460, 490, 03-20, 30, 40, 41
Jetty periodic reboot function support. MPC00-40, 03-1310(New), 1320(New), 1330(New), AD
1340(New)
TRBL00-30, 03-1134(New)
End of support for Windows7. MPC01-10, 20, 07-10, 11(New) AD
Firmware version update. MPC01-270, 271 AD/CH
“SIM = ffeb00” was added. SIMRC02-70 AD
TRBL00-30, 02-650, 03-490
6 Jan.23.2020 Rev.5 → Rev.6 i CH
Added VSP E990 model. INDEX v, vi, vii, viii(New), ix(New) AD
OPTVER01-10, 41(New), 42(New), 110(New),
120(New), 130(New)
FIRM03-30, 31(New), 40, 50, 150
THEORY01-01-10, 01-02-10, 01-03-30, 31(New), 40, 50,
80, 01-04-70(New), 80(New), 90(New), 03-01-10, 04-01-
10, 50(New), 60(New), 70(New), 04-03-10, 20, 41(New),
42(New), 50, 60, 70, 04-06-10, 20, 40, 60, 70, 80,
81(New), 101(New), 120, 140, 141, 150, 160, 170, 180,
190, 200, 210, 240, 250, 260, 300, 310, 360, 380(New),
04-08-60, 04-09-10, 20, 30, 40, 50
INST01-05-10, 02-14-10, 03-11-40
MPC01-30, 271, 02-160, 170, 03-830, 1180, 11-310, 320
SIMRC02-231, 232(New), 233(New), 240, 250, 251, 260,
270, 280, 290, 350, 351(New), 411A(New), 412
TRBL02-140, 151, 160, 170, 181, 590, 03-1560, 1590,
04-1200, 1210, 08-110, 15-50, 100, 110, 150, 160
Added CBLHN and DBN. SAFETY00-10, 02-30, 40, 50, 03-90, 180(New), AD
190(New)
Added DW-F800-DBSE and DW-F800-DBLE. INDEX vi, vii AD
OPTVER01-20
THEORY00-00-40, 04-08-10, 04-09-60(New)
INST00-00-30, 40, 01-02-12, 30, 40, 70, 80, 110, 120,
03-04-20, 30, 51, 60, 04-04-20, 30, 51, 60
REP02-17-300
PARTS00-10, 02-170, 180, 190, 210, 220, 230, 320, 03-
20, 30
Added firmware types. FIRM01-10 AD

REV00-30
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-31

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Added restrictions on Open MxN + Out-of-band. FIRM03-20 AD
Added firmware type FIRM03-160, 04-10, 70, 120 AD
Change of the Operation Rate of MPs FIRM03-160 CH
Improved failure recovery procedure during FIRM04-30, 160 CH
firmware update.
Added notes of Restore Config. FIRM05-160, 161(New) AD/CH
TRBL10-180, 181, 182(New)
Changed the system option mode whose default FIRM05-290 CH
value is ON.
Added how to deal with the message 21443- FIRM06-80 AD
200049. MPC01-301
REP02-21-30
4D + 4D note added THEORY01-04-10, 30, 40, 60, 70, 90 AD
Added VSP E990 (CHB related) THEORY02-02-50, 04-05-10, 40 60 AD
NVMe drive support added. THEORY02-03-50, 60, 61, 80, 90, 91(New), 92(New), AD
130, 02-07-20, 03-04-10, 04-05-70, 80, 163(New), 170,
180, 190, 200
ACC04-181
REP01-06-40, 41, 50, 60, 61
Quick format description correction THEORY02-03-100, 110, 130 AD/DL
VSP E990 (Panama2a-4u) product/model name THEORY02-05-10, 04-04-20 AD
added
30TB SSD description position correction. THEORY04-06-20 CR
Added Table 4-50 (VSP E990) THEORY04-07-30 AD
Added NVMe to Physical Specification table. THEORY04-08-10, 20 AD
Numerical correction of physical specification THEORY04-08-10, 20 CH
table.
Change Environmental Specifications. THEORY04-08-30, 40, 60, 70 CH
Creating a location section LOC00-10, 20, 01-10, 20, 02-40, 70, 160, 170, 180, 190, AD
210, 220, 03-10, 20, 60, 70, 80, 100, 110, 130, 140, 160,
170, 04-10, 20, 30, 05-330(New)
Modification of the procedure for installing the INST00-00-10, 01-01-80(New), 02-03-40, 50, 51(New), CH
controller chassis. 60, 02-07-10, 11(New), 12(New), 13(New), 14(New),
15(New), 16(New), 17(New)
REP02-17-90, 91(New), 100, 240, 241(New), 242(New),
243(New)
Creating a installation section INST00-00-10, 20, 30, 40, 01-01-30, 01-02-141(New), AD
142(New), 160, 170, 171(New), 180, 190, 191(New),
200, 01-03-10, 20, 30, 40, 50, 60, 70, 01-04-10, 20,
30, 01-05-10, 02-02-131(New), 02-03-10, 161(New),
162(New), 163(New), 170, 02-04-10, 20, 02-05-20, 40,
90, 100, 150, 02-06-10, 30, 02-07-20, 30, 40, 02-08-20,
50, 60, 120, 140, 180, 02-10-10, 61, 62(New), 111(New),
170, 180, 190, 200, 201(New), 210, 221(New), 240,
241(New), 242(New), 243(New), 244(New), 281(New),
290, 300, 310, 03-01-30, 03-03-20, 30, 60, 03-04-10,
51(New), 60, 70, 80, 90, 100, 121(New), 122(New),
123(New), 130, 140, 150, 170, 180, 181(New), 190, 200,
210, 240, 250, 03-06-10, 30, 70, 90, 03-07-200, 03-11-10,
50, 70, 04-03-40, 41(New), 50, 70, 80, 04-04-51(New),
60, 70, 100, 150, 180, 190, 200, 220, 221(New), 04-06-
50, 04-10-40, 70

REV00-31
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-32

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Correction INST01-01-10, 03-04-130, 03-06-50, 03-09-70 CR/DL
MPC02-360, 420, 03-610, 04-60, 250, 262, 300, 340,
480, 680, 920, 05-120, 280, 590, 610, 07-150, 09-10,
11-60, 200
ACC02-10, 04-770
SSBLOG00-10, 04-10, 30, 05-10
TRBL00-20, 02-730, 03-60, 70, 210, 220, 230, 240, 490,
1750, 1770, 1940, 10-90, 11-20, 30, 40
REP00-20, 01-01-90, 01-05-40, 02-02-110, 120, 02-03-
20, 40, 02-05-30, 160, 260, 280, 02-16-20, 02-17-90,
240, 400, 590, 850
Fixed drive box installation procedure. INST02-03-70, 161, 02-07-30, 31(New), 02-10-300, CH
301(New), 320, 03-04-100, 160, 161(New), 200, 230,
240, 590, 03-11-80, 04-04-130, 140, 530
REP02-17-340, 400, 401(New), 430
Change the display of the Initial Startup Tool INST02-18-10 CH
screen.
Changed the procedure for adding optional INST03-02-10 CH
component.
3.3.3 Added wording to note in item 3 of Chapter INST03-03-140 AD
3
Corrected the LED check procedure for the drive INST04-04-100, 290, 500 CH
box to be removed.
The specification of “Auto-Disperse” is described.
MPC00-40, 04-30, 101(New), 102(New), 103(New), 323 AD
Firmware version update. MPC01-270, 271 AD/CH
NOTE was added. MPC01-310,05-390, 640 AD
REP02-21-30, 31(New), 40
NOTICE was added. MPC02-220, 221, 05-42(New) AD
Added to Web Console troubleshooting Addition. MPC02-360 AD
Added corrective action when error message MPC02-393, 441 AD
(20122-207001) occurs.
Deleted because it is not displayed. MPC03-160 DL
Correction by NVMe and new storage support. MPC04-240, 290, 300, 322, 323, 325, 327 AD/CH
Change the display of the Maintenance screen. MPC05-50, 160, 1070, 1090, 1100, 1110, 1120, 1150, CH
1340, 09-30, 70, 80, 90, 100, 110, 120, 130
TRBL04-20, 90, 91(New), 1270, 1330, 1331(New)
MSG03-120, 1140
Correction. MPC05-240 CR
Added NVMe screen. MPC05-520, 530, 540 AD
ORM display content description correction. MPC05-540, 541(New) AD/CH
Log Dump automation function difference MPC11-420 CH
support. TRBL03-1280, 1280A(New)
SVP diagnosis (DIAG SECTION) correction DIAG01-10, 20(New), 02-30, 40, 60, 03-20, 30, 40, 04- AD/CH
10, 60, 110, 160, 210, 220, 230, 250, 05-70, 80
Added error code DIAG06-470 AD
Correction. ACC00-10, 03-10, 04-181(Del), 182(Del), 471(New), AD/CH/
472(New), 751, 752 DL
Added and correction ACC. ACC00-10, 20(New), 01-10, 02-10, 03-10, 20, 04-10, 90, AD/CH
120, 181(New), 182(New), 500, 751(New), 752(New),
05-10~50(New)
Change ACC of DBN cable. ACC00-10, 04-751, 752 AD/CH
4.1.3.9 Correction of chapter and matrix table ACC04-471, 05-10, 20, 30, 40, 50 CH
Correction of SIM reference code detected by SIMRC02-40, 60, 70, 71(New), 80, 81(New), 90, 100, AD/CH
processor 110, 280, 360

REV00-32
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-33

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Correction error code of cf13xx. SIMRC02-40 CH
Added SIM RC = af51xx/af52xx/af61xx/af62xx. SIMRC02-50, 60, AD/CH
TRBL00-20, 40, 02-650, 660, 670, 03-440, 1680
ASSIST deleted. SIMRC02-321 CH/DL
TRBL03-1640, 11-30, 40
DSP related fixes. TRBL00-20, 30, 02-320, 330, 340, 350, 351(New), AD/CH
352(New), 353(New), 354(New), 355(New), 650, 03-
30, 40, 50, 51, 60, 70, 71, 80, 81, 90, 100, 110, 121,
122(New), 180, 190, 191, 200, 201, 202(New), 300, 310,
320, 530, 540, 560, 570, 580, 590, 660, 670, 720, 730,
1360, 1370, 1400, 1410, 1430, 1440, 1450, 1460, 1470,
1720
Recovery Procedure When a CFM Failure Occurs TRBL00-50, 03-2140(New) AD
in the CTL Other Than the Failed CTL to Be
Replaced was added.
NVMe support modification (TRBL Chapter 11) TRBL00-80, 11-20, 30, 160, 280(DL) AD/CH/
DL
Added a description that the MU must be started TRBL02-150, 290, 03-330, 04-260, 10-61 AD
from the MPC window.
Delete unnecessary troubleshooting procedure. TRBL02-220 DL
Added CBLHN to MP model. TRBL02-310, 03-1920 AD
Recovery Procedure When CFM Failure Occurs TRBL02-680, 03-1951 AD
was changed.
In the description of DB power failure, SAS/ TRBL02-680, 03-40, 50 AD/CH
NVMe PORT blockage Correction.
Correction of recovery method when SAS cable is TRBL03-51, 71, 100, 121 AD/CH
partially disconnected.
SSB changed from A4XX to A40X. TRBL03-201 CH
Correction. TRBL03-1640 CR
Corrected the UPS warning handling method. TRBL03-1670 CH
Added description of ON / OFF operation of TRBL04-170, 10-40, 50, 92, 20-20, 30 AD
System Option Mode 1115.
Changed PinTrackTool related items. TRBL04-470, 680, 750, 760, 860, 1020 CH
Remote copy (TC/UR/GAD) was changed. TRBL06-170, 420, 440, 460, 490, 520, 540, 570, 590, AD/CH
610, 650, 18-180, 190, 380, 410, 440, 460, 470, 500, 510
Recovery Procedure for Pool Failure was changed. TRBL10-80, 81, 91 CH
Corrected the pool recovery procedure at the time TRBL10-190, 191(New), 200, 201(New) CH
of power-off volatilization instruction.
Correction of parity group capacity expansion TRBL10-210, 220 AD
invalidation procedure.
Added a countermeasure when a pool automatic TRBL10-320, 340(New) AD
expansion failure is reported.
Fixed DKC / DB forced outage and restart TRBL15-20, 30, 60, 80, 90, 100, 110, 111(New), 120, CH
procedures. 130, 150, 160, 170
NVMe cable and DBN was added. REP00-10, 20, 30, 40(New), 01-01-50, 51(New), 01-06- AD
90, 02-02-10, 20, 30, 110, 02-03-60, 70, 80, 100, 140, 02-
04-50, 240, 410, 02-05-50, 180, 330, 02-10-130, 02-12-
140, 240, 02-14-10, 50, 60, 80, 02-15-10, 150, 160, 170,
180, 190, 210, 02-16-10, 20, 30, 50, 60, 70, 80, 02-17-
10, 150, 220, 260, 300, 330, 340, 350, 360, 400, 410, 430,
450, 02-18-10, 20, 50, 02-20-10, 20, 30, 40, 50, 60, 70,
80, 90, 110, 02-22-20, 02-23-50, 70, 02-27-50, 60
Added attention to drive replacement and ENC REP02-03-10, 02-16-10 AD
replacement.

REV00-33
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-34

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Changed STATUS LED display when replacing REP02-09-30, 40 CH
BKM.
Corrected/added action for message ID. MSG03-50, 150, 1120 AD/CH
Added CBLHN and DBN. PARTS00-10, 01-10, 02-310, 320, 420~490(New), 03-10, AD/CH
20, 30, 40, 41, 04-20

REV00-34
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-40

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
5.2 Nov.8.2019 Rev.5.1 → Rev.5.2 i CH
Added Drive support NFHAM-Q (compatible). THEORY04-05-70 AD
INST01-02-170, 171(New)
ACC04-340
Added Drive support NFHAM-Q (hard). THEORY04-06-370 AD
PARTS03-40
5.1 Oct.18.2019 Rev.5 → Rev.5.1 i CH
Firmware version update. MPC01-270, 271, 272(New) AD/CH
5 Oct.3.2019 Rev.4.3 → Rev.5 i CH
Correction by 30TB(SSD)(30RMGM) support vi AD/CH
OPTVER01-40
THEORY02-03-60, 61(New), 130, 02-07-20, 04-05-70,
90, 100, 110, 120, 130, 140, 150, 160, 161, 162, 170, 180,
190, 200, 04-06-360, 04-08-20
INST01-02-10, 12, 13, 30, 70, 110, 170, 180, 190, 03-03-
20, 04-03-40
ACC04-190
REP01-06-40, 41, 50, 60, 02-03-60
PARTS02-10, 30, 210, 230, 350, 370
Update Firmware time was changed. FIRM03-30, 50 AD/CH
Added recovery procedure for firmware version FIRM04-40, 50, 180 AD/CH
mismatch.
Function ID: 05:02 and 07:18 were added. FIRM06-12 AD
Table 3-2 was added and changed. THEORY03-03-20, 21(New), 31 AD/CH
NOTICE was added. INST03-03-10 AD
REP02-03-10
Precautions when the replacement path of the INST03-07-30, 09-40, 140, 250, 12-30 AD/CH
external volume is lost during replacement. REP00-10, 01-01-100, 110, 120, 02-04-30, 220, 390, 410,
05-30, 160, 310, 340, 06-40, 160, 190, 08-270, 290,
10-190, 210, 11,30, 12-30, 120, 220, 13-260
Firmware version update. MPC00-10, 01-270, 271, 08-10, 20 CH
REP02-21-30
Notes on starting the command prompt MPC00-20, 02-550(New) AD
Support for digital signatures with time stamps. MPC00-80, 01-30, 11-370, 400, 410, 620(New) AD
Launch MPC screen from Web Console MPC02-241, 251 CH
Measures to prevent SVP launcher from starting. MPC02-251, 392, 393 AD
The reference of User Guide was changed. MPC02-460 CH
TRBL10-120, 220
REP01-06-30
Offset of CTRL data was corrected. MPC03-1151 CR
Correction for after occurrence of collectable error MPC03-1190 CH
Added GUM reset LED check procedure MPC03-1250 AD/CH
Added confirmation procedure after Verify MPC04-840, 890, 900, 901, 902 AD/CH
execution

REV00-40
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-41

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Manually collected file list was added. MPC05-240 AD
Added automatic allocation specification for MPC10-70, 71 AD/CH
available ports
Reference code 46axxx was added. SIMRC02-90, 100, 412, 413(New) AD
TRBL02-670
NOTE was added. SIMRC02-420, 430(New) AD
Added support for out of memory messages. TRBL00-30, 03-780, 1192 AD
“SIM RC = cf13xx” was added. TRBL00-40, 02-660, 670, 03-2120(New) AD
“SIM RC = fff40x” was added. TRBL00-50, 02-670, 03-1920, 1931(New), 1980, AD
2130(New)
Improved description when the ALM LED (red) TRBL02-212 AD/CH
flashes
Flowchart was changed. TRBL02-290 CH
Flowchart was changed. TRBL02-311 CH
Change link. TRBL03-230, 240 CH
Added troubleshooting for Storage Navigator TRBL03-790 AD
Windows Log and Action was added. TRBL03-1281 AD
Review troubleshooting for SIM = 7d0bxx TRBL03-2000 AD/CH
Flowchart was changed. TRBL03-2080 CH
Added that user operation may be required. TRBL04-160, 161(New), 07-130, 08-120 AD
Flowchart was changed. TRBL10-81, 90 CH
Added pool recovery procedure after pool TRBL10-81, 170, 180, 181(New) AD/CH
initialization.
Addition of confirmation method of DedupComp TRBL10-91, 92 AD
Added insufficient license as the cause of TRBL10-320, 330(New) AD
automatic capacity expansion failure.
Delete note for replacement path setting. REP02-23-10, 24-10, 25-10, 27-10 DL
Add MPC Message ID Table MSG03-670, 671(New), 672(New), 680 AD

REV00-41
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-50

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
4.4 Aug.21.2019 Rev.4.2 → Rev.4.3 i CH
Firmware version update. MPC01-270 CH
4.3 Jun.26.2019 Rev.4.2 → Rev.4.3 i CH
1.9 TB SSD (1T9MGM) was added. INDEX vi AD
OPTVER01-40
THEORY02-03-130, 04-05-70, 90, 100, 110, 120, 130,
140, 150, 160, 161, 162, 170, 180, 190, 200, 04-06-360,
04-08-20
INST01-02-10, 12, 13, 30, 70, 110, 170, 180, 190, 03-03-
20, 04-03-40
ACC04-190
REP01-06-40, 41, 50, 60, 02-03-60
PARTS02-10, 30, 210, 230, 350, 370, 380, 03-40,
41(New)
14TB (DKS2K-H14RSS) was added. OPTVER01-40 AD/CH
THEORY01-04-10, 04-06-20, 310, 330, 04-08-20
INST01-02-11, 12, 20, 40, 50, 80, 90, 120, 130, 03-03-20,
04-03-40
REP02-03-60
PARTS02-50, 70, 170, 190, 250, 260, 390, 410, 03-30,
40, 41
Change in Java certificate expiration support. FIRM03-70, 80, 120, 06-60, 130, 170 AD/CH
INST05-02-210, 230
MPC00-80, 01-40, 160, 170, 180, 190, 200, 02-220, 250,
251(New), 380, 430, 11-370(New), 380(New), 390(New),
400(New), 410(New)
TRBL03-790
Added notes on maintenance operation when the FIRM04-150, 181(New), 190
pool is full. TRBL02-60, 61(New)
Function ID: 05:00 and 05:05 were added. FIRM06-12 AD
Attention addition of RAID1 = RAID1 + 0 THEORY02-01-10 AD
14 TB HDD was added. THEORY02-03-20, 40, 130, 02-07-20, 04-05-70, 90, 100, AD
110, 120, 130, 140, 150, 160, 161, 162, 170, 180, 190,
200
INST01-02-170, 180, 190
ACC04-270, 410
REP01-06-40, 41, 50, 60
Notes on mixed drive specifications was added. THEORY03-04-10 AD
SSD Active LED on / off timing. LOC03-30, 150 AD
Automatic log dump collection function was MPC00-80, 11-420~610(New) AD
added. SIMRC02-20, 420
TRBL01-10, 03-1280
MSG03-860, 1290
Added note to Chapter 1.3.4 MPC01-150 AD/CH
Firmware version update. MPC01-270, 271 AD
Described unlocking when two asynchronous MPC02-300, 04-100, 310, 330, 380, 442, 699, 840, 902 AD
tasks are executed in succession. TRBL02-530
Description added when creating maintenance MPC03-50 AD
equal authority user.
Added the format of syslog data. MPC03-220 AD
Describe the breakdown of the internal alert (SSB) MPC03-1150, 1151(New) AD
binary. TRBL03-340, 360
“SSD (RI)” to the drive type was added. MPC04-50 AD

REV00-50
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-51

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Improved dump collection method at the time of MPC05-50, 51(New), 60, 61(New), 80, 231(New), 240, CH
service stop. 241
Small system dump description contents MPC05-51 CH
improvement
Step 2. was changed. MPC05-200 CH
Correction SIMRC02-40, 100, 150 CR
Description about WritePIN. SIMRC02-80, 100, 412 AD
TRBL04-160
“SIM = 632xxx” was changed. SIMRC02-180, 412 AD/CH
TRBL00-70, 02-670, 10-320(New)
Error cause code 003 was added. SIMRC02-410 AD
Improved description of PS OFF. TRBL02-80 CH
Time setting procedure was added. TRBL02-290 AD
“TRCOMM000016” was changed. TRBL03-1120 CH
“TSD call” to “CTL replacement” was changed. TRBL03-1170, 1240 CH
Flowchart was changed. TRBL03-1620, 1980 CH
Chapter 3.63 “Yes” “No” correction. TRBL03-1990 CH
Error correction of TC-UR configuration. TRBL06-200, 260, 270, 330, 350, 400 CR
Change [Auto Correct] to disable. TRBL10-93 CH
Removed description of SANRISE series. TRBL11-40 DL
Factor code 0x00000012 was added. TRBL.11-120, 130 AD
Notes on copy back necessity determination was REP01-03-10 AD
added.
Improved handling when a pin occurs. REP02-03-11(New) AD
Manual improvement at the time of drive REP02-03-50, 51(New), 190 AD/CH
replacement.
4.2 Mar.19.2019 Rev.4.1 → Rev.4.2 i CH
Description of the JRE version supported by each FIRM02-10 AD
firmware version was added.
“SIM = 3c97xx” was added. FIRM03-70, 06-60 AD
SIMRC02-30
TRBL00-50, 02-670, 04-1350(New)
Java 8/11 coexistence. FIRM03-90, 100, 06-141 AD
INST05-02-210
MPC00-80, 01-40, 270, 271, 02-191, 221(New), 350,
351(New), 392, 393(New), 11-320(New), 330(New),
340(New), 350(New), 360(New)
Messages displayed in the Update Firmware FIRM03-170, 180, 181 AD/CH/
window and actions DL
Restriction was added. FIRM06-70 AD
MPC01-290
REP02-21-10
SLR5F/SLM5A was added. THEORY04-05-70, 170~200, 04-06-360, 370(New) AD
INST01-02-170~190
ACC04-190
PARTS03-40
LAN board replacement method was changed. LOC03-70 CH
REP02-11-70, 80
1.3.3.6 Internet Options Settings was added. MPC00-10, 01-10, 20, 141(New) AD/DL
Correction of description on virus scan. MPC01-150 CH
Version of Jetty was changed. MPC01-270, 271(New) AD/CH
Maintenance Utility cannot be started from Web MPC02-392, 441 AD
Console.

REV00-51
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-52

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Change selection time from 5 seconds to 30 MPC03-760 CH
seconds.
Added to notes on dump in Chapter 5.2 MPC05-50 AD
Function ID: 05:01 was added. MPC06-11, 12(New) AD
Java version check method was changed. MPC11-220 CH
CACHE DIMM words correction ACC04-30,40,100,120 CH
“SIM = 6620xx” was added. SIMRC02-30, 412 AD
“SIM = 47ec00” was changed. SIMRC02-150 CH
TRBL08-10
Description of SIM reference was added. SIMRC02-411(New), 412(New), 420 AD/CH
TROUBLESHOOTING SECTION Chapter TRBL00-10, 20, 02-632(New) AD
2.2.20 was added.
“SIM RC = 3071xx” was added. TRBL00-20, 02-650, 03-470 CH
Information acquisition when the CPU usage rate TRBL00-30, 03-1191, 1192(New) AD
is high.
TROUBLESHOOTING SECTION Chapter 4.3 TRBL00-50, 04-1220, 1230 DL
was deleted.
Improvement of MM recovery procedure for key TRBL00-80, 13-10, 11 AD/CH
acquisition failure.
Correction. TRBL02-290, 300, 310, 311 CR
Flowchart was changed. TRBL03-390, 391(Del) CH/DL
TRRMIS002513 was changed. TRBL03-1071 CH
Windows Log was added. TRBL03-1281 AD
Flowchart was changed. TRBL03-1980, 2000 CH
Improve Thin Image Failure Recovery Procedure. TRBL08-30 CH
Improve maintenance procedure of external TRBL11-110 CH
storage system.
Flowchart was changed. TRBL20-60 CH
Confirmation of maintenance method at the time REP02-16-10, 40, 130, 220 AD
of ACC indicated multiple ENC indicated.
4.1 Jan.18.2019 Rev.4 → Rev.4.1 CH
Java 11 was added. FIRM02-10, 03-110, 140, 04-80, 06-80, 160, AD/CH
INST05-02-220, 250
MPC00-80, 01-10, 30, 40, 270, 300, 301 (New),
02-241(New), 08-10, 11-220, 310(New)
REP02-21-30
4 Dec.20.2018 Rev.3.1 → Rev.4 i CH
Data at Rest Encryption without SVP FIRM06-11 AD/CH/
THEORY02-12-10~50 DL
INST03-03-160, 03-06-120, 04-03-160, 04-06-70
MPC00-60, 04-960, 970, 971(New), 980, 990
SIMRC02-30
REP02-03-190, 02-04-190, 02-14-110
Improvement described in Java version FIRM03-70, 06-160 AD/CH
MPC01-10, 60, 02-220, 250, 08-10
Micro and F/W version was added. THEORY02-12-10 CH
MPC01-270
Apache was added. MPC01-270 AD
Step 11, 12 was added. MPC03-201(New) AD
T10 PI was moved. MPC04-420, 430 CR

REV00-52
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-60

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
3.1 Nov.20.2018 Rev.3 → Rev.3.1 i CH
DW850 SVP supports DW 800. FIRM03-60 AD
THEORY01-03-80
Step 4 was added FIRM04-10, 20 AD
Message ID (21542-005028) was added MPC02-350, 440, 441(New) AD
TRBL03-840~861
Cause of ODU004-E was added. MPC07-140, 150 AD
Change description of “Automatic allocation” for MPC10-10, 20, 30, 70, 71(New) CH
port number.
Correction of mistakes SIMRC02-40, 280, 310, 350 CH
“SIM = 39a000” was deleted. TRBL00-30, 02-650, 03-1320 DL
SIMRC02-110
SIM = 7d00xx was added TRBL00-40, 02-660, 03-2100~2110(New) AD/CH
Add the No.13 to SVP failure solutions. TRBL03-780 AD
TC-UR Configuration added TRBL00-60, 06-190~650(New), 07-420, 450, 480, 500, AD/CH
530, 550, 18-380, 410, 440, 460, 470, 500, 510
UG title was changed. REP01-01-90, 02-04-30, 220, 390, 02-05-30, 160, 310, CH
02-06-40, 160, 02-08-270, 02-10-190, 02-11-30, 02-12-
30, 120, 220, 02-23-30, 02-24-30, 02-25-30, 02-27-30
Annotation changed. REP01-07-20, 01-09-40, 01-10-30 CH
ID 0469, 1005, 1391, 4250 was changed. MSG03-90, 150, 220, 1000 CH
3 Sep.25.2018 Rev.2 → Rev.3 i
Battery leak warning was added. SAFETY02-10, 11(New) AD
REP02-07-50, 51(New), 02-08-60, 70, 160, 170, 320,
321(New), 02-09-40, 50, 100
Be careful not to get caught up in fan rotation. SAFETY02-50, 60, 70, 03-100, 101(New) AD
REP02-04-430, 431(New)
Note to Volume Migration was added. OPTVER01-50, 60, 61, 70, 80, 90(New) AD
G130 was added. OPTVER01-100(New) AD
Improve readability. FIRM01-10 AD
THEORY01-03-70
TRBL03-230, 240
Firmware update after CFM exchange was added. FIRM03-140 AD/CH
TRBL03-1951
REP02-10-80, 160, 290
Firmware update notes was changed. FIRM03-190 CH
Review reference destination was changed. FIRM02-10, 04-60 CH
TRBL02-580, 03-1060, 1130, 04-1140, 1160, 1190
Add information to be acquired when the firmware FIRM04-100 AD
update fails.
Procedure of RestoreConfig was added. FIRM05-160, 270, 280, 281(New) AD
TRBL20-10, 11(New), 20, 30, 40
ADD Function ID: 04:08, 04:18 FIRM06-10, 11(New) AD
Stored of configuration information and update THEORY00-0040, 04-10-10(New) AD
timing was added.

REV00-60
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-61

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Review reference destination. THEORY02-13-20 CH
MPC04-370, 441, 660
TRBL02-40, 41, 42, 50, 70, 80, 100, 170, 180, 230, 261,
300, 370, 380, 390, 410, 420, 430, 440, 460, 490, 500,
520, 600, 620, 630, 730, 750, 03-60, 90, 140, 210, 220,
221, 230, 240, 250, 310, 350, 360, 390, 391, 450, 460,
500, 510, 570, 580, 630, 640, 660, 670, 680, 690, 700,
720, 730, 760, 850, 860, 1140, 1390, 1400, 1410, 1550,
1610, 1630, 1660, 1670, 1680, 1740, 1760, 1780, 1950,
2050, 04-20, 40, 60, 220, 240, 250, 280, 300, 1100, 1130,
1150, 1180, 1280, 07-170
REP01-06-30
Notice was added. THEORY03-03-20, 31(New) AD
Compatible FMD was added. THEORY04-05-70, 04-06-360 AD
INST01-02-170
ACC04-340
PARTS03-40
Write Same Type was changed. THEORY04-05-220 CH
Power supply relation was changed. THEORY04-09-10, 40 CH
INST02-10-310, 03-04-210, 580, 03-11-70, 04-10-50
LED color correction. LOC03-41, 50, 60, 70 CR
Notes on cable connection to the console port was LOC03-160, 210, 240 AD
added. INST02-10-10
DB Domain 1/2 was added. LOC05-40, 50, 60, 70, 80, 90, 100, 110, 120 AD/CH
INST02-10-260, 270, 280
Clarification of cases using media attached to INST01-05-20 AD/CH
storage system. TRBL02-150, 290, 300, 310, 311, 03-60, 90, 1950, 04-
400, 680, 860, 1020, 17-10
REP01-11-10
GAD Quorum less explanation was changed. INST01-05-50, 70 CH
TRBL18-450, 460, 470, 480, 490, 500, 510, 520
REP01-10-10, 30
Figure was changed. INST02-04-20 CH
*1 was added. MPC01-150 AD
Installation media was added. MPC01-270 AD
Description was added in the [Notes on MPC02-30, 31(New) AD
monitoring].
Recovery Action was adde. MPC02-420 AD
Audit log export procedure was changed. MPC03-760 CH
NOTE was added. MPC03-880 AD
Function Switch was changed MPC04-760, 761(New) AD/CH
Port Number Key “SMIS_CIMOM” was added. MPC10-20, 70 AD
BKMF ALL ACC was added. ACC04-130 AD
Note (45) was added. SIMRC02-100, 410 AD
Error level of 627xxx/628xxx was changed. SIMRC02-170 CH
Note (44) was added. SIMRC02-170, 410 AD
CTL ALM LED name unification. TRBL00-10, 01-20, 02-20, 210, 220, 230, 240 CH
“3.30.3” was added. TRBL00-30, 03-1220, 1281(New) AD
“10.6” was title changed. TRBL00-70, 02-670, 10-140 CH
Reference destination was added. TRBL02-260 AD
Correction of failure recovery procedure during TRBL02-270, 311 CH
maintenance with CTL insertion/removal.

REV00-61
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-62

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Flowchart was changed. TRBL02-261, 03-191(New), 200, 201(New), 300, 310, CH
320, 1750, 1920, 1950, 1951(New), 1980, 07-150, 160,
10-140
Maintenance procedure at the time of ACC TRBL03-30, 50, 51(New), 70, 71(New), 80, 81(New), AD
multiple ENC indication was added. 100, 110
Notice was added. TRBL03-320, 330 AD
Troubleshooting code was changed. TRBL03-990, 1100, 1101(New), 1102(New), 1110 CH
(TRSTNA001003, TRCOMM000005,
TRCOMM000006, TRCOMM000007,
TRCOMM000008, TRCOMM000009)
Correction of recovery procedure at FMD TRBL03-1890, 1900 CH
initialization failure.
CAUTION was added. TRBL03-1950 AD
LDEV name was changed. TRBL05-10, 20, 08-20, 30, 09-10, 20, 30 CH
Failure Recovery Procedure of the UR-UR delta TRBL07-240, 241(New), 250, 251(New), 280, 281(New), CH
Configuration was chenged. 350, 351(New), 352(New), 360, 361(New), 362(New),
380, 390, 391(New), 392(New)
*10 was added. TRBL10-20, 40, 50, 61(New) AD
Improve recovery procedure for volatile startup of TRBL10-70, 80, 81(New), 90, 91(New), 92(New), CH
shared memory. 93(New)
NOTICE was chenged. TRBL13-10, 11(New) AD/CH
Description was added to the recovery procedure TRBL18-20, 70, 80, 90, 91(New), 100, 101(New), 110, AD
of the GAD. 120, 121(New), 130, 140,142(New), 150, 160
“1.1.13” was added. REP00-10, 01-01-100 AD
Attachment of Location Label was added. REP02-17-130 AD

REV00-62
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-70

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
2 May.28.2018 Rev.1 → Rev.2 i CH
VSP G130/F350/F370 were added. iii, v, vi AD
SAFETY00-10, 02-30, 40, 50, 03-100, 160(New),
170(New)
OPTVER01-10, 20, 30, 40
FIRM03-70, 150, 160, 190, 06-60, 190
THEORY01-03-20, 40, 60, 80, 01-04-10, 20, 30, 02-02-
10, 20, 50, 02-03-20, 30, 40, 50, 60, 100, 02-05-10, 02-
06-30, 03-03-10, 04-01-30, 40, 04-03-10, 50, 60, 70, 04-
04-10, 04-05-10, 30, 40, 60, 161(New), 162(New), 04-
06-10, 20, 40, 50, 60, 70, 110, 111(New), 140, 141(New),
150, 160, 161(New), 170, 190, 200, 210, 220, 240, 250,
04-07-10, 30, 04-08-10, 20, 30, 40, 50, 04-09-10, 20, 40
LOC00-10, 20, 01-10, 02-51(New), 52(New), 250(New),
260(New), 270(New), 03-10, 40, 41(New), 42(New), 80,
90, 110, 120, 04-10, 20, 30, 05-260(New)
INST00-00-10, 20, 01-02-10, 11(New), 12(New),
13(New), 01-03-10, 50, 51(New), 70, 01-04-10, 20, 30,
01-05-10, 30, 02-02-40, 41(New), 42(New), 02-03-40,
02-04-10, 20, 02-05-20, 40, 70, 130, 02-06-10, 30, 02-
07-10, 02-08-20, 40, 50, 60, 80, 90, 100, 160, 02-10-20,
21(New), 61(New), 120, 130, 131(New), 150, 200, 210,
220, 240, 250, 251(New), 290, 310, 02-14-10, 03-01-20,
30, 40, 50, 90, 100, 03-03-10, 20, 30, 50, 60, 70, 80, 03-
04-10, 70, 210, 250, 03-07-80, 81(New), 240, 250, 04-02-
10, 04-03-40, 50, 70, 80, 90, 100, 04-04-10, 04-07-80, 90,
230, 240
MPC01-30, 02-50, 160, 320, 03-1130, 1150, 1160, 1170,
1210, 04-30, 240, 350, 05-430, 440, 441(New), 1070,
1110, 1200
DIAG03-10, 20, 30, 06-210, 270
ACC00-10, 03- 20, 04-20, 30, 40, 190, 270, 510, 540,
570, 600
SIMRC02-240, 250, 251, 260, 270, 280, 310, 350
SSBLOG05-760
TRBL00-10, 02-42, 140, 150, 170, 181, 270, 410, 03-
30, 110, 160, 170, 200, 390, 400, 401(New), 1131,
1460, 1570, 1600, 1601(New), 1750, 1770, 1920, 1940,
1950, 08-110, 11-30, 160, 15-50, 60, 100, 120, 150, 160,
170(New), 180(New), 21-30
REP00-10, 20, 30, 01-01-100(New), 01-03-20, 01-04-
10, 01-05-10, 01-06-40, 41(New), 90, 02-02-10, 20, 30,
110, 02-03-60, 70, 80, 100, 110, 140, 150, 02-04-10,
80, 290, 300, 370~490(New), 02-05-10, 80, 220, 230,
290~410(New), 02-06-10, 130~260(New), 02-08-10, 100,
240~370(New), 02-10-10, 170~290(New), 02-13-20,
230~280(New), 02-15-10, 20, 30, 40, 60, 80, 02-17-10,
20, 30, 50, 60, 70, 80, 90, 100, 110, 120, 130, 140, 310,
470, 02-18-10, 20, 30, 02-20-10, 20, 70, 90
PARTS00-10, 01-10, 02-310, 320, 350(New), 360(New),
370(New), 380(New), 390(New), 400(New), 410(New),
03-10, 20, 30, 40, 60

REV00-70
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-71

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
15 TB SSD was added. vi AD
OPTVER01-40
THEORY01-04-10, 40, 02-03-60, 130, 02-07-20, 04-05-
70, 90, 100, 110, 120, 130, 140, 150, 160, 161, 162, 170,
180, 190, 200, 04-06-20, 310, 360, 04-08-20
INST01-02-10, 12, 13, 30, 70, 110, 170, 180, 190, 03-03-
20, 04-03-40
ACC04-190
REP01-06-40, 41, 50, 60, 02-03-60
PARTS02-10, 30, 210, 230, 350, 370, 03-40
NOTICE and text was deleted. FIRM03-10, 20, 30, 70, 80, 90, 100, 101(Del), 190, 220, DL/CH
06-60, 70, 180, 190, 200
Description and reference destination was FIRM03-20 AD/CH
changed. TRBL03-1950
Description of forced downgrade was added. FIRM03-70, 170, 180, 181(New), 190, 06-190, 200 AD
Sentence was added. FIRM04-10 AD
Re-installation of software reconsideration. FIRM05-40, 260, 06-60 CH
INST05-02-10, 300
MPC01-30, 40, 170, 220, 260, 02-120, 10-20, 30, 40, 50,
60, 70, 80, 90, 100, 11-150, 170
TRBL02-580, 03-790, 800, 811, 812, 900, 910, 920,
930, 940, 980, 981, 990, 991(New), 1010, 1020, 1030,
1040, 1050, 1060, 1070, 1071, 1072(New), 1080, 1090,
1091(New), 1132, 1133, 1160, 1190
REP02-21-10
NOTICE was added. FIRM05-260 AD
MPC04-611
TRBL03-1780, 04-60, 70, 71, 1310, 10-60, 20-60, 70,
100
Procedure for Automatic Configuration Start was FIRM05-290 CH
changed.
ADD Function ID: 00:04, 03:16, 03:23, 03:30, FIRM06-10 AD
04:15
ADD Function ID for GUM: G00:32 FIRM06-20 AD
RAID 1 configuration was changed. THEORY02-01-10 CH
High-speed format time was changed. THEORY02-03-20 CH
FMD (NFHAJ-Q6R4SS/Q13RSS) was added. THEORY04-05-70, 04-06-360 AD
INST01-02-170
ACC04-340
PARTS03-40
Storage System physical specifications was THEORY04-08-10, 20 CH
changed.
TiB was added. INST01-02-90, 130 AD
Correction. INST01-05-10 CR
REP02-05-50, 02-06-60
Procedure for installing cache memory / shared INST03-01-20, 21(New) AD/CH
memory was added.
Improve notation for maintenance failure message INST03-03-150, 03-04-260, 620, 03-05-70, 140, 210, AD/DL
at time of increase / decrease was changed. 03-06-100, 110, 03-07-110, 300, 320, 03-08-40, 80,
03-09-50, 160, 270, 03-11-100, 04-03-150, 04-04-80,
260, 470, 04-05-40, 110, 180, 04-06-40, 70, 04-07-130,
280, 04-08-40, 70, 04-10-30
Procedure was deleted. INST05-01-20, 05-02-310 DL

REV00-71
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-72

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
Forced operation was added. MPC00-40, 50, 80(New), 261~262(New), AD
321~327(New), 441~442(New), 691~699(New),
901~902(New)
MPC boot impossible from Web Console was MPC01-10, 20, 02-190, 191(New), 220, 260 AD
added.
Maintenance PC connection not possible was MPC02-190, 330 AD
added. TRBL03-980, 1060, 1070, 1071
Recovery Action was added. MPC02-392, 440 AD
Delete description contents. MPC03-620 DL
NOTICE: was added. MPC03-770, 04-370 AD
NOTE was changed. MPC03-1070, 1250 CH
Reference destination was changed. MPC03-1130, 1140 CH
NOTE was deleted. MPC04-120, 170, 330, 470, 520, 540 DL
Switch #40 was added. MPC04-760 AD
Manual dump collection was added. MPC05-240, 241(New) AD/CH
MSG03-770
Clerical corrections LOC03-40, 42, 70 CH
ACC04-10
SIMRC01-10
TRBL02-10, 40, 190, 200, 210, 640, 680, 760, 03-1620,
15-50
ACC:58201000 was changed. ACC04-770 CH
Clerical corrections SIMRC02-10, 90 CH
631xxx, 632xxx, 634xxx, 7c1xxx was added / SIMRC02-180, 220, 410 AD/CH
changed.
Correspondence explanation of MPU#-MP Unit SIMRC02-231 AD
ID added.
Location number of BKM#, BKMF#, FAN#, SIMRC02-250, 251, 260 CH
Battery# was changed.
Remarks was added. SIMRC02-420 AD
6E-6F was changed. SSBLOG05-2080 CH
“3.6 Recovery Procedure for the Failure on the TRBL00-20, 02-650, 03-150 AD
Occurrence of Unmatched Memory
Installation Capacity (SIM = ffe800)” was added.
Flowchart was changed. TRBL00-30 to 80, 90(New), 02-43, 44(New), 120, 150, CH
151(New), 160, 190, 280, 650, 03-440, 03-490, 500, 510,
1550, 05-10, 40, 09-20, 21(New), 30, 40, 50,10-70, 80,
90, 120, 130
Suppression of firmware downgrade was added. TRBL00-40, 50, 60, 70, 03-2090(New)
Firmware update error was changed. TRBL01-10 AD/CH
Troubleshooting was changed. TRBL02-40, 41, 50, 60, 120, 130, 160, 180 CH
2.2.1 Title was changed. TRBL00-10, 02-211, 260, 261(New), 03-1930, 17-10 CH
REP02-04-180, 360, 490
2.2.1 flowchart was added. TRBL02-270 AD
Location correspondence table was changed. TRBL03-110, 120, 121 CH
Added reference destination for dump acquisition. TRBL03-490, 500, 510, 820, 870, 1320, 04-71-300, 1170, AD
1180, 1190, 1310, 10-190, 11-60, 90, 100, 110
Error [21443-200017] was added. TRBL03-812 AD
Recovery Procedure for AL_PA Conflict was TRBL04-1250 CH
changed.
“SIM = 47ec00” was changed. TRBL08-10 CH
NOTICE was added. TRBL13-10 AD
Copy time was changed. (2R4JGM) REP01-06-40, 41, 50, 60 CH
Description was added in NOTICE. REP01-06-61(New), 70 AD

REV00-72
Hitachi Proprietary DW850
Rev.8 Copyright © 2018, 2020, Hitachi, Ltd.
REV00-73

Legend for revision codes : AD : Addition CH : Change CR : Correction DL : Deletion

REV. Date Description Sheet No. Code
SAS cable replacement procedure was changed. REP01-06-90, 02-20-10, 60, 70, 80, 90, 150, 160, 170, CH
180, 240, 250, 260, 270
Clerical corrections REP01-07-10, 01-09-30 CH
NOTE was added. REP02-04-10, 02-11-20, 02-14-10 AD
Error message was added. MSG03-1000 AD
Correction. PARTS02-30, 70 CR
1 Feb.23.2018 Issued All -

REV00-73