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    Customer Relationship Management

    Uploaded by

    Sumit Bain

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Customer Relationship Management

    Uploaded by

    Sumit Bain
    18 views1 page

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    © © All Rights Reserved

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    18 views1 page

    Customer Relationship Management

    Uploaded by

    Sumit Bain

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    Customer relationship management (CRM) 

    is a technology for managing all your


    company’s relationships and interactions with customers and potential customers. The
    goal is simple: Improve business relationships. A CRM system helps companies stay
    connected to customers, streamline processes, and improve profitability.

    Customer relationship management (CRM) is an approach to manage a company's


    interaction with current and potential customers. It uses data analysis about customers'
    history with a company to improve business relationships with customers, specifically
    focusing on customer retention and ultimately driving sales growth.

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