Course Outline - CCM

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Republic of the Philippines

SORSOGON STATE UNIVERSITY


Bachelor of Technical Vocational Teacher Education
Sorsogon City, Sorsogon

COURSE OUTLINE in
FSM 9 - CAFETERIA AND CATERING MANAGEMENT
First Semester SY. 2021-2021

Course Description:

This course deals with the knowledge and skills in all aspects of cafeteria and catering
management such as table set up on various styles of meal service, banquet set up using
various types of table napkin folding, table skirting, waiter staffing and the duties and
responsibilities of various banquet personnel. It also includes the basic phraseologies for
dining personnel.

Week Topics Teaching learning Number


activities of hours
1. Introduction Teleconferencing
1 1.1 SSC VMGO, DRRM, GAD and 3
Department Objectives
1.2 School Rules and Regulations
1.3 Grading system and its criteria
2. Introduction to Cafeteria and Catering 12
1,2, 3 Management Online text chat
2.1 Definition and concepts Video/audio
2.2 History of cafeteria and catering conferencing
2.3 Types and categories of Cafeteria Virtual classroom
and catering Self-paced learning
2.4 Principles in catering management activities
Online discussion
forum

4,5,6,7 3. Restaurant Service Online text chat 39


3.1 Food Service Operation Video/audio
3.2 Reservation Process conferencing
3.3 Types of Tableware Virtual classroom
3.4 General Rules in laying covers/table Self-paced learning
set up activities
3.5 Styles of napkin folding Online discussion
3.6 Table skirting designs forum
8 MIDTERM EXAMINATION 3
9,10,11,1 4. Table Service Online text chat 57
2 13,14 4.1 Welcoming, greeting and seating Video/audio
guests’ procedures conferencing
4.2 Sequence of food service Virtual classroom
4.3 General Service principles Self-paced learning
4.4 Principles of promotion and selling activities
4.5 Suggestive selling techniques & Online discussion
principles forum
4.6 Types and categories of menu
4.7 Menu familiarization
4.8 Food and beverage pairings
4.9 Wine knowledge and service
15, 16, 5. Banquet & Catering Service Online text chat 24
17 5.1 Nature and scope of banquet and Video/audio
catering conferencing
5.2 Banquets organization and Virtual classroom
structure Self-paced learning
5.3 Banquets and catering service activities
personnel Online discussion
5.4 Banquets & catering booking forum
procedures
5.5 Banquet and catering equipment
and supplies
5.6 Banquet service lay out
5.7 Attributes of Banquet Personnel
18 6. Customer Relation teleconferencing 3
18 FINAL EXAMINATION 3
Total Number of hours 144

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