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    PRAGATI RAMTEKE's Digital Marketing Resume

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    omkar dhumale
    Pragati Ramteke is a customer relationship, client coordination, and business development professional with over 1 year of experience in retail and education sectors. She is seeking a challenging position to utilize her skills in customer relations, lead generation, sales presentations, and CRM software. Her professional experience includes a business development trainee role at BYJU'S, where she developed sales presentations, generated leads, and maintained client information in a CRM system. She also worked as a customer relations and client coordination executive at Reliance Digital, where she resolved customer complaints, managed order fulfillment, and coordinated with logistics partners. Pragati has an MBA in marketing and sales from SPPU Pune

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    PRAGATI RAMTEKE's Digital Marketing Resume

    Uploaded by

    omkar dhumale
    56 views3 pages
    Pragati Ramteke is a customer relationship, client coordination, and business development professional with over 1 year of experience in retail and education sectors. She is seeking a challenging position to utilize her skills in customer relations, lead generation, sales presentations, and CRM software. Her professional experience includes a business development trainee role at BYJU'S, where she developed sales presentations, generated leads, and maintained client information in a CRM system. She also worked as a customer relations and client coordination executive at Reliance Digital, where she resolved customer complaints, managed order fulfillment, and coordinated with logistics partners. Pragati has an MBA in marketing and sales from SPPU Pune

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    Pragati Ramteke is a customer relationship, client coordination, and business development professional with over 1 year of experience in retail and education sectors. She is seeking a challenging position to utilize her skills in customer relations, lead generation, sales presentations, and CRM software. Her professional experience includes a business development trainee role at BYJU'S, where she developed sales presentations, generated leads, and maintained client information in a CRM system. She also worked as a customer relations and client coordination executive at Reliance Digital, where she resolved customer complaints, managed order fulfillment, and coordinated with logistics partners. Pragati has an MBA in marketing and sales from SPPU Pune

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    56 views3 pages

    PRAGATI RAMTEKE's Digital Marketing Resume

    Uploaded by

    omkar dhumale
    Pragati Ramteke is a customer relationship, client coordination, and business development professional with over 1 year of experience in retail and education sectors. She is seeking a challenging position to utilize her skills in customer relations, lead generation, sales presentations, and CRM software. Her professional experience includes a business development trainee role at BYJU'S, where she developed sales presentations, generated leads, and maintained client information in a CRM system. She also worked as a customer relations and client coordination executive at Reliance Digital, where she resolved customer complaints, managed order fulfillment, and coordinated with logistics partners. Pragati has an MBA in marketing and sales from SPPU Pune

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    Pragati Ramteke

    Address: Email: Contact No.:


    Famous Chowk, New Sangavi, Pune, ramtekepragati21@gmail.com +91 9307270895
    Maharashtra – 411061.

    Customer Relationship, Client Coordination & Business Development Professional.


    Retail Sector ~ Educational Sector

    ➢ Experienced professional with 1+ years of experience emphasizing Customer Relationship, Client


    Coordination, and business development. I have a proven track record of developing good customer
    relation and motivating a team to consistently perform well. Now Seeking a challenging position to
    utilize my technical as well as professional skills and abilities while being resourceful, innovative, and
    flexible and to strive endlessly to deliver goals thereby helping the organization to grow.
    ➢ Highly customer-centric with excellent relationship building skills as evidenced by achievement in
    past 1 year, skills to build new business and cultivate existing customer relationships. Self-
    confident, organized, and motivated. Always ready to learn new things.

    CRM, CCE & Business Development Qualifications


    - Customer Relations - Client Coordination - After Sales Operation
    - Cold Calling - Lead Generation - Sales Presentations
    - CRM Software - MS Office - Marketing Collateral Management

    Professional Highlights

    14th DEC 2020 To Present


    1. BYJU’S, Bangalore, Karnataka.
    Position: Business Development Trainee.
    Job responsibilities:

    • Collaborated with teammates to develop advertising collateral and sales presentation.


    • Penetrated targeted accounts to generate sales from within the client base.
    • Networked among local business and community organizations to develop leads and generate business.
    • Developed business pipeline using the cold and warm technique.
    • Maintained client information and communication in the Lead Square CRM system.
    • Referred customers to specialized selling teams to build long-term trust.
    • Created reports and targeted lists to present to upper management
    • Developed and maintained strong working relationships with professionals within assigned territory.
    2. Reliance Digital Limited, Aundh, Pune. 14th JUN 2019 To 10th DEC 2021

    Position: Customer Relation & Client Coordination Executive,


    Job responsibilities:

    • Maintain calls compliance and Required Exceptions within Timeline.


    • Responding to all customer order questions relating to e-commerce orders (cancel orders, tracking inquiry,
    delayed shipping, lost orders).
    • Manage coordination will the operations and offline sales team for orders & conduct customer delivery at
    the right time.
    • Resolving customer complaints quickly and efficiently.
    • End to end planning for orders management including follow-up, customer relationship management, and
    order delivery for the e-commerce platform.
    • Co-ordination with logistics partners to ensure timely deliveries
    • Good understanding of MS Office intermediate, and advanced excel.

    Education

    Qualification College/University. Year of passing. Stream. (%) of Marks.


    MBA SPPU, Pune Feb-2020 Marketing & Sales 60.30 %
    BSc. Gondwana University, Gadchiroli May-2017 Science (PCM) 60.10 %
    HSC (12th) Nagpur Divisional Board Mar-2014 Science 58.77 %
    th
    SSC (10 ) Nagpur Divisional Board Mar-2012 Science 63.20 %

    Academic Projects:
    Organization Name Subject Duration Year

    Awards & Certification:

    • Customer Relationship Management Internship Certificate in Reliance Digital.

    LANGUAGE KNOWN

    Language Read Write Speak Proficiency


    English ✓ ✓ ✓ Expert
    Hindi ✓ ✓ ✓ Expert
    Marathi ✓ ✓ ✓ Expert
    DECLARATION:

    I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
    responsibility for the correctness of the above-mentioned particulars.

    Date: 15 – 02 – 2022
    Place: Pune. Pragati Ramteke

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