MODELING IN THE BPMN 2.

0 STANDARD - NOTATIONS, DIAGRAMS AND SYMBOLS

BUSINESS PROCESSES
Business Process Model and Notation 2.0 (BPMN 2.0) describes the sequence
flow of a business process. The process diagram only depicts the sequence
flow in one pool. The collaboration diagram also allows to depict the
VALUE CHAINS
cooperation between various participants in two or more pools.

BUSINESS PROCESS MODEL AND NOTATION (BPMN) 2.0 VALUE CHAIN DIAGRAM SYMBOLS
Value chain start represents an
activity at the beginning of a value
Personnel planning Post job ads Job interview Signing a contract
Value chain start

Head of HR
chain.
Overview of business processes in an organization in a
MS Outlook Value chains are used to represent
Internet high level of abstraction.
subsequent activities.
Value chain

Compliance Officer
Administration
Incoming Send invitations
applications for job interviews
Head of HR

Invitation is sent
Publish and distribute
job advertisement

Ad is launched
ORGANIZATION
ORGANIZATION
Send rejection letters
SYMBOLS
Rejection letter is sent
CHART Organizational units are related areas within an organization
Job ad template Job ad (e.g., business units or departments).
Human Resources

Positions are the concrete assignments of roles to an organizational

Organization

MS Outlook
unit.
A Person is a specific individual who is mentioned by his/her
HR Manager John Doe

Team Lead

Graphical representation of the name.

§ MS Outlook § organizational structure (orga- INTEGRIERT IN BPMN 2.0

6.2 Persons Compliance Officer 6.2 Persons nizational units, positions, and Roles are an abstraction of organizational positions or a summary
(personnel resources) Administration (personnel resources) roles). of the same fields of activity (e.g., head of department).
Permanent recruitment

Report shortage of Collect applications Plan interviews

Team Lead

staff to Head of HR and conduct and rejections

formal review

Number of applications
DOCUMENTS
Personnel capacity
too low
Application
DIAGRAM SYMBOL
Personnel capacity documents INTEGRATED IN BPMN 2.0
Forms Clear overview of the central Data represent documents that have
1.2.2. Recruitment risks Four eye principle 1.2.2. Recruitment risks Four eye principle documents in an organization. been utilized or created.
Application form

SYMBOLS
Gateways describe decision points (division) or
points at which different control flows converge
Pool

RISKS & CONTROLS

(merge).
Start event Intermediate event End event
Parallel gateway Message flows symbolize the exchange
A pool symbolizes a role or an Events are economically relevant All outgoing paths must be followed; all of information with external process
application system. conditions. incoming paths must be met. participants. DIAGRAM SYMBOLS
Inclusive gateway INTEGRATED IN BPMN 2.0

At least one outgoing path must Sequence flows link events, activities 1.2 Personnel risks
Risks are dangers to process execution
Lane

Activity Subprocess
be followed; at least one incoming and gateways and therefore stress the which may affect process workflow.
path must be met. chronological sequence of processes.
INTEGRATED IN BPMN 2.0
A lane represents a pool of subordi- An activity constitutes an individual
Exclusive gateway Controls are regulatory guidelines
1.2.1 Bottlenecks Personnel capacity

nate roles/application systems and step, sub-processes describe a

One outgoing path must be followed; one for minimizing risks.
is responsible to execute activities. complex activity.
incoming path must be met. Risks and their controls in an organization,
high level of detail.

DECISION RULES INFORMATION TECHNOLOGY

NORMS
DECISION MODEL AND SYMBOLS IT LANDSCAPE SYMBOLS
NOTATION (DMN) Office Software
INTEGRATED IN BPMN 2.0 DIAGRAM SYMBOL
Applications are IT systems that INTEGRATED IN BPMN 2.0
Decisions are activities that process Overview of organization-relevant
§
§

support process execution. Norms are requirements for process

6 Resource Management
Decision table Process and check
Application
application

Decision
inputs. MS Office
guidelines that must be followed during
execution.
workflows.
§
6.1 Provision of
resources
Job ad Evaluate skillset Check completeness

Clear overview of central IT components

Input represents information/data An Application function represents the
in a high level of abstraction.
that must be taken into account in automatically executable functions of
Input
CV Evaluate CV Evaluate cover letter Cover letter

decision-making. an application.
IT ARCHITECTURE
Team lead

Knowledge source
Knowledge sources represent the autho-
rities that are involved in decision-making. Order goods
An Application service specifies a
service area that is supported by the
KPI
DMN is the graphic description of decisi-
on rules. It allows the easy modeling of a Reserve goods ERP system
specific application.
DIAGRAM SYMBOL
complex decision logic and the connection Knowledge model contains business rules, INTEGRATED IN BPMN 2.0
Application interfaces are points at
to process diagrams. Knowledge model
tables, and other decision-making aids. Detailed depiction of the relationships Key performance indicators show the KPIs are measured variables to assess
which an application service is made Quality

between different IT systems and their objectives or critical success factors the performance of an organization.
available to other applications.
components. Quantity of new
of an organization.
customers