Purposive Communication Quiz #1

HOLY ROSARY COLLEGE FOUNDATION
Tala, Caloocan City
Purposive Communication (GED 102)

Quiz #1
Name: _________________________________________ Yr. and Section: _____________

MR. SHERWIN B. SULIT, LPT, MAED. Date:
Directions: Read each item carefully then choose the letter that corresponds to your answer.
1. It is the idea being transmitted by the sender to the receiver. It includes three aspects — content,
structure, and style.
a. channel
b. feedback
c. message
d. sender
2. It is the response or reaction given by the receiver to the sender of the message.
a. feedback
b. message
c. receiver
d. sender
3. It is a situation where a communication takes place.
a. Both sender and receiver need to exchange messages.
b. The receiver interprets the message.
c. The sender recognizes the communication style of the other.
d. The sender translates the message into a perceivable form.
4. It is the exchange of thoughts, messages, or information through speech,
signal, writing, or behavior.
a. channel
b. communication
c. language
d. message
5. This is the group of basic elements of communication.
1. source
2. destination
3. medium
4. language
a. 1234
b. 123 only
c. 2 and 3 only
d. 1 and 2 only
6. It is characterized by being a “selective” listener.
a. Tom asks questions to seek greater understanding.
b. Rina changes the subject from time to time.
c. Jay displays a blank look.
d. Ana gives feedback to acknowledge the speaker’s emotion.
7. The most effective form of communication is always through words.
a. Yes, because through words we are allowed to explain ourselves.
b. Yes, because there are always words to express what we want to say.
c. No, because words can be abused by people and can cause hurt or confusion.
d. No, because words can inhibit people from saying/declaring the truth.
8. It is defined as any communication that uses spoken or written words to
convey a message.
a. non-verbal communication
b. oral Communication
c. verbal Communication
d. written Communication
9. It is a type of communication that does NOT use words in expressing a
message.
a. non-verbal communication
b. oral Communication
c. verbal Communication
d. written Communication
10. It is the nature of communication.
1. Communication is a process.
2. Communication occurs between two or more people.
3. Communication can be expressed through words or actions.
4. Communication portrays sympathy.
a. 1234
b. 123 only
c. 2 and 3 only
d. 1 and 2 only
11. It is the meaning of the statement “Communication is a process”.
a. Communication consists of discrete and separate acts.
b. Communication has clear beginning and ending points.
c. Communication is dynamic, ongoing and continuous.
d. Communication resembles still pictures more than motion picture.
12. It refers to the communicator or the source of information.
a. inceptor
b. originator
c. receiver
d. sender
13. The following are forms of non-verbal communication EXCEPT one.

a. e-mail
b. eye blink
c. road signs
d. thumbs up sign
14. It is a communication process used by Teacher Jenny when she would like
to ask Marco some details about the upcoming quiz bee.
a. activating the stimulus
b. decoding the message
c. encoding the message
d. giving a feedback
15.It refers to the response to a verbal or non-verbal message.
a. answer
b. feedback
c. receipt
d. reply
16. Which model shows a one-way communication where the source of information does not know
whether the message is understood or not?
a. Interactive
b. Linear
c. Transactional model
d. A and B
17. Which of the following is an example of a one-way communication?
a. A church leader giving a homily to a crowd of people
b. A teacher encouraging students to give their thoughts on a relevant issue
c. Classmates talking about how to accomplish their assignments
d. ALL of the above
18. Which model of communication shows the interchange of ideas among different individuals and
shows progress in the process?
a. Interactive
b. Linear
c. Transactional
d. NONE of the above
19. Angie works for a fast food company as a cashier. A customer comes in to order sandwich and
drinks. What model of communication is described in the given situation?
a. Conversational approach
b. Interactive
c. Linear
d. Transactional model
20. Which of the following elements affects the flow of any communication process?
a. barrier
b. channel
c. feedback
d. source
21. Which element is NOT found in Shannon-Weaver model?
a. barrier
b. channel
c. feedback
d. receiver
22. You and your neighbors would like to initiate a project for the benefit of the elderly in your
community. The chairman presented his proposal and ignored his constituents’ suggestions. What
model of communication is presented here?
a. Berlo’s Model
b. Schramm Model
c. Shannon-Weaver Model
d. Transactional Model
23. In the above situation, what element of communication is missing?
a. barrier
b. context
c. feedback
d. receiver
24. When is a communication considered failed?
a. A negative feedback was given by the recipient of the message.
b. Both sender and receiver stopped the conversation process.
c. The persons involved fixed the problem that provoked in the process.
d. The recipient did not decode the meaning of the message sent.
25. Which of the following is NOT a purpose of communication?
a. It creates blunder that worsens an existing issue or concern.
b. It fosters good relationship among people.
c. It gears towards the solution to a problem.
d. It gives an overview of a national issue for public understanding.
26. Which of the following is an example of an interactive communication?
a. A jeepney barker persuades the commuters to Pacita Complex.
b. A social media influencer gets million views from her debut video.
c. A TV anchor interviews lawmaker over the MECQ in the metro.
d. D.A vendor starts a small talk with his customer and the latter gives in to it.
27. A friend’s Facebook status caught your attention. It is intended for you. It is personally attacking you.
To put the purpose of communication into context, what is the best thing you should do?
a. Immediately comment on his/her status with provocative words
b. Inform him/her that you are going to sue him/her in court
c. Talk to the concerned person privately to settle the conflict
d. Tell the public about his/her dishonest way of life
28. Which communication model is dynamic where the process does not stop after one has given a
feedback and which continues to progress as topics and persons involved may change overtime, too?
a. Interactive
b. Linear
c. Transactional
d. A and C
29. On your way home, you dropped by a convenient store. Queuing to pay for some essentials, you
heard a customer arguing with the cashier. The customer talked on top of his voice complaining for
something you could not clearly hear. The buyer next to him interrupted the one complaining. The
others in the line
could not help but gave their own sides of the story. Finally, the manager came in. What model of
communication is presented in the entire scenario?
a. Interactive
b. Linear
c. Occasional
d. Transactional
30. From the given situation above, what should the manager do?
a. Arrogantly confront the customer for being tough.
b. Publicly reprimand the cashier to show that the customer is always right
c. Tell the other customers to stop gossiping.
d. Respectfully pull out the customer and look for a win-win solution to the problem.
31. It happens when the sender fails to communicate his/her message properly or when the intended
message is not clearly understood by the receiver.
a. communication
b. communication barrier
c. strategies to avoid communication barriers
d. process of communication
32. It refers to the natural or environmental conditions that hinder a successful communication
transaction.
a. cultural barrier
b. external noise
c. physical barrier
d. psychological barrier
33. These are issues like trauma, lack of confidence, fear, anger, frustration, and depression that may
affect the communication process.
a. external Noise
b. linguistic barrier
c. psychological barrier
d. semantic Noise
34. It refers to the way a person responds in a communication situation affected by personal norms and
traditions.
a. cultural barrier
c. physical barrier
d. psychological barrier
35. This is an example when linguistic barrier to communication becomes evident.
a. A professor explains his lessons eloquently in class.
b. Elena is afraid to deliver her opening remarks.
c. People do not understand each other’s language.
d. The transmitter disrupted the speech of Ms. Speaker.
36. This is one of the reasons why cultural diversity can make communication inefficient.
a. Cultural diversity allows people to be unique and original.
b. Different culture interprets words, gestures, and symbols differently.
c. Traditions propagate through the preservation of norms and values.
d. Values of people reflect
37. It is the main cause of semantic noise.
a. jeepneys beeping
b. constructing building
c. using excessive technical jargon
d. people talking too loudly
38. Which best defines NOISE in the context of communication?
a. It is the sound of karaoke from your neighbor.
b. It is any sound that occurs during the communication process.
c. It is a sound that blocks or interferes communication situations.
d. It is anything that interferes with the communication.
39. Which of the following is an example of psychological barrier?
a. ability to read minds
b. dissatisfaction to customer service
c. inattentiveness to detail
d. poor listening skills
40. Which factors are considered cultural barriers to communication?
a. economic status, age, and gender
b. ethics, standards, and grammar
c. politics, administration and government
d. religion, World Meanings, and Philosophy
41. Why does communication breakdown occur?
a. because the information is overloading.
b. because of lack of attention among the audiences or receivers.
c. because the listener or receiver has a very short attention span.
d. All of the above
42. Which does NOT belong to the group?
a. external noise
b. internal noise
c. semantic noise
d. verbal noise
43. “Mrs. Erlinda was invited as a speaker during the National Women’s Month. She talked about
Gender Equality. She delivered her speech for almost 1 hour with more than 50 slides. The audience
appeared uneasy and seemed uninterested after 20 minutes.” What barrier of communication is evident
in this situation?
a. cultural barrier
c. physiological Barrier
d. psychological Barrier
44. Which communication situation displays physiological barrier?
a. The General Parents and Teachers Association (GPTA) president felt nervous when he started to
speak in front of all the parents and guardians.
b. The Municipal Agriculture officer is discussing certain agricultural crops management procedure
in a community that is not very familiar with the topic.
c. The newly designated general manager of the restaurant was a bit hesitant to talk with the
guests.
d. The research teacher discusses with his students about the problem when a song was played
loudly from the other classroom.
45. Which situation BEST exemplifies communication breakdown?
a. adjusting your language depending on the people you are talking to
b. incorrect labeling of handouts to be used in product distribution
c. listening to your friend’s heartaches and unsuccessful love stories
d. looking for the positive characteristics or strengths of a speaker
Key to Correction:
1. C
2. A
3. A
4. B
5. B
6. A
7. A
8. B
9. A
10. B
11. C
12. D
13. A
14. A
15. B
16. B
17. A
18. C
19. B
20. A
21. C
22. C
23. C
24. D
25. A
26. D
27. C
28. C
29. D
30. D
31. C
32. D
33. B
34. A
35. C
36. A
37. B
38. A
39. D
40. D
41. A
42. C
43. B
44. B
45. A

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HOLY ROSARY COLLEGE FOUNDATION

Tala, Caloocan City

Purposive Communication (GED 102)

Name: _____________________________ Yr. and Section: _

13. The following are forms of non-verbal communication EXCEPT one.

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