User guide.

For more information on how to use the phone, please go to http://us.alcatelmobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.
Note: 4.2 Manage messages................................................ 56
This is a user manual for Alcatel AVALON V (5059S).
5 Calendar and Clock..................................................... 57
5.1 Calendar.................................................................. 57
5.2 Clock......................................................................... 59
Table of Contents 6 Getting connected....................................................... 62
6.1 Connecting to the internet.............................. 62
Safety and use...........................................................................5 6.2 Connecting to a Bluetooth device................ 65
Radio waves............................................................................ 12 6.3 Connecting to a computer via USB.............. 67
Licenses.................................................................................... 18 6.4 Sharing a mobile data connection.................67
6.5 Connecting to virtual private networks..... 68
General information............................................................ 20
7 Multimedia applications............................................ 71
1 Your mobile.................................................................... 22
7.1 Camera..................................................................... 71
1.1 Keys and connectors.......................................... 22
7.2 Viewing Photos or Videos................................ 75
1.2 Setting up your phone........................................ 25
1.3 Home screen.......................................................... 28 8 Others.............................................................................. 77
8.1 Other applications............................................... 77
2 Text input........................................................................ 37
2.1 Using the onscreen keyboard......................... 37 9 Google applications.................................................... 78
2.2 Text editing............................................................. 39 9.1 Chrome.................................................................... 78
9.2 Gmail......................................................................... 78
3 Call, Call log and Contacts........................................ 40
9.3 Maps.......................................................................... 79
3.1 Call............................................................................. 40
9.4 YouTube................................................................... 79
3.2 Call log...................................................................... 46
9.5 Play Store................................................................ 79
3.3 Contacts.................................................................. 47
9.6 Play Music............................................................... 80
4 Messaging....................................................................... 54
9.7 Play Movies & TV................................................. 80
4.1 Write a new message......................................... 54

1 2
10 Settings............................................................................ 81
10.1 Network & internet............................................. 81
10.2 Display...................................................................... 83
10.3 Security & location.............................................. 83
10.4 Battery..................................................................... 83
10.5 Smart Manager..................................................... 83
10.6 Connected devices.............................................. 83
10.7 Storage..................................................................... 84
10.8 Apps & notifications........................................... 84
10.9 Sound........................................................................ 84 This product meets applicable national
SAR limits of 1.6 W/kg. The specific
10.10 Users & accounts............................................... 85
maximum SAR values can be found in
10.11 Google.................................................................... 85 the Radio waves section.
10.12 Accessibility......................................................... 85 www.sar-tick.com When carrying the product or using it
10.13 System................................................................... 85 while worn on your body, either use an
11 Making the most of your phone.............................. 88 approved accessory such as a holster or
11.1 FOTA Upgrade...................................................... 88 otherwise maintain a distance of 15 mm
from the body to ensure compliance
12 Accessories.................................................................... 89 with RF exposure requirements. Note
13 1 Year Limited Warranty........................................... 90 that the product may be transmitting
14 Troubleshooting........................................................... 95 even if you are not making a phone call.
15 Specifications..............................................................104 PROTECT YOUR HEARING
To prevent possible hearing damage, do
not listen at high volume levels for long
periods. Exercise caution when holding
your phone near your ear while the
loudspeaker is in use.
3 4
This phone has been tested and rated for use with TRAFFIC SAFETY:
hearing aids for some of the wireless technologies that Given that studies show that using a phone while
it uses. However, there may be some newer wireless driving a vehicle constitutes a real risk, even when the
technologies used in this phone that have not been hands-free kit is used (for example a car kit or headset),
tested yet for use with hearing aids. It is important to drivers are requested to refrain from using their phone
try the different features of this phone thoroughly and when the vehicle is not parked. Check the laws and
in different locations, using your hearing aid or cochlear regulations on the use of wireless phones and their
implant, to determine if you hear any interfering noise. accessories in the areas where you drive. Always obey
Consult your service provider or the manufacturer of them. The use of these devices may be prohibited or
this phone for information on hearing aid compatibility. restricted in certain areas.
If you have questions about return or exchange policies,
consult your service provider or phone retailer.
CONDITIONS OF USE:
Safety and use.................................. • You are advised to switch off the phone from time to
time to optimize its performance.
We recommend that you read this chapter carefully • Remember to abide by local authority rules of mobile
before using your phone. The manufacturer disclaims phone use on aircrafts.
any liability for damage, which may result as a
• This phone is a unibody device, where the back cover
consequence of improper use or use contrary to the
and battery are not removable. Disassembling the
instructions contained herein.
phone will void your warranty and can cause bodily
injury if the battery is punctured.
• Always handle your phone with care and keep it in a
clean and dust-free place.

5 6
• Do not allow your phone to be exposed to adverse • Some people may suffer epileptic seizures or
weather or environmental conditions, such as blackouts when exposed to flashing lights, or when
moisture, humidity, rain, infiltration of liquids, dust, playing video games. These seizures or blackouts
sea air, etc. The manufacturer’s recommended may occur even if a person never had a previous
operating temperature range is -10°C (14°F) to seizure or blackout. If you have experienced seizures
+55°C (131°F). At over 55°C (131°F), the legibility or blackouts, or if you have a family history of such
of the phone’s display may be temporarily impaired. occurrences, please consult your doctor before
• Do not open, dismantle, or attempt to repair your playing video games on your phone or enabling a
phone yourself. flashing-lights feature on your phone.
• Do not drop, throw, or bend your phone. • Parents should monitor their children’s use of video
games or other features that incorporate flashing
• Use only batteries, battery chargers, and accessories
lights on the phones. All persons should discontinue
which are recommended by TCT Mobile Inc., and its
(1)

use and consult a doctor if any of the following

affiliates and are compatible with your phone model.
symptoms occur: convulsion, eye or muscle twitching,
TCT and its affiliates disclaim any liability for damage
loss of awareness, orientation, or movements.
caused by the use of other chargers or batteries.
• Your phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products.
• Remember to make backup copies or keep a written
record of all important information stored on your
phone.

Alcatel is a trademark of Nokia used under license by TCT

(1)

Mobile Inc.
7 8
PRIVACY: Phone and battery as a unibody device must be disposed
Please note that you must respect the laws and of in accordance with locally applicable environmental
regulations in force in your jurisdiction or other regulations.
jurisdiction(s) where you will use your phone regarding This symbol on your phone, the battery, and the
taking photographs and recording sounds with your accessories means that these products must be
phone. Pursuant to such laws and regulations, it may taken to collection points at the end of their life,
be strictly forbidden to take photographs and/or to such as:
record the voices of other people or any of their • Municipal waste disposal centers with specific bins
personal attributes, and reproduce or distribute them, for these types of equipment, or
as this may be considered to be an invasion of privacy. • Collection bins at points of sale.
It is the user’s sole responsibility to ensure that prior
authorization has been obtained, if necessary, in order They will then be recycled, preventing substances
to record private or confidential conversations or take being disposed of in the environment, so that their
a photograph of another person; the manufacturer, the components can be reused.
seller or vendor of your phone (including the carrier) In European Union countries:
disclaim any liability which may result from improper These collection points are accessible free of charge.
use of the phone. All products with this sign must be brought to these
BATTERY: collection points.
This is a unibody device. In non-European Union jurisdictions:
Observe the following precautions: Items of equipment with this symbol are not to be
• Do not attempt to open the back cover. thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
• Do not attempt to eject, replace, or open the battery.
instead they are to be taken to collection points for
• Do not puncture the back cover of your phone. them to be recycled.
• Do not burn or dispose of your phone in household Battery Recycling
rubbish or store it at temperature above 60°C
Alcatel partners with Call2Recycle® to offer a safe and
(140°F).
convenient battery recycling program.
9 10
For more information on our Battery Recycling Program,
please visit the USA website at https://us.alcatelmobile. Radio waves......................................
com/accessibility-compliance/battery-recycling or
the Canada website at https://ca.alcatelmobile.com/ THIS PHONE MEETS THE GOVERNMENT’S
accessibility-compliance/battery-recycling REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
CAUTION: RISK OF EXPLOSION IF BATTERY IS Your phone is a radio transmitter and receiver. It is
REPLACED BY AN INCORRECT TYPE. DISPOSE designed and manufactured not to exceed the emission
OF USED BATTERIES ACCORDING TO THE limits for exposure to radio-frequency (RF) energy.
INSTRUCTIONS. These limits are part of comprehensive guidelines and
WARNING: Cancer and Reproduction establish permitted levels of RF energy for the general
Harm-www.P65Warmings.ca.gov. population. The guidelines are based on standards that
were developed by independent scientific organizations
CHARGERS:
through periodic and thorough evaluation of scientific
Home A.C./ Travel chargers will operate within the studies. These guidelines include a substantial safety
temperature range of: 0°C (32°F) to 40°C (104°F). margin designed to ensure the safety of all persons,
The chargers designed for your phone meet the standard regardless of age and health.
for safety of information technology equipment and The exposure standard for phones employs a unit of
office equipment use. Due to different applicable measurement known as the Specific Absorption Rate,
electrical specifications, a charger you purchased in one or SAR. The SAR limit set by public authorities such
jurisdiction may not work in another jurisdiction. They as the Federal Communications Commission of the
should be used for this purpose only. US Government (FCC), or by Innovation, Science and
Characteristics of power supply (depending on the Economic Development Canada (ISEDC), is 1.6 W/kg
country): averaged over 1 gram of body tissue. Tests for SAR are
Travel charger: 100-240VAC,50/60Hz,200mA conducted using standard operating positions with the
phone transmitting at its highest certified power level
in all tested frequency bands.

11 12
This device is complied with SAR for general While there may be differences between the SAR
population / uncontrolled exposure limits in ANSI/IEEE levels of various phones and at various positions, they
C95.1-1992 and had been tested in accordance with all meet the government requirement for RF exposure.
the measurement methods and procedures specified in For body-worn operation, the phone meets FCC RF
IEEE1528. exposure guidelines provided that it is used with a non-
The FCC has granted an Equipment Authorization for metallic accessory with the handset at least 15 mm
this model phone with all reported SAR levels evaluated from the body.
as in compliance with the FCC RF exposure guidelines. Use of other accessories may not ensure compliance
SAR information on this model phone is on file with with FCC RF exposure guidelines.
the FCC and can be found under the Display Grant
Additional information on SAR can be found on the
section of www.fcc.gov/oet/ea/fccid after searching on
Cellular Telecommunications & Internet Association
FCC ID : 2ACCJH102
(CTIA) Web site: http://www.ctia.org/
Although the SAR is determined at the highest certified
The World Health Organization (WHO) considers that
power level, the actual SAR level of the phone while
present scientific information does not indicate the
operating can be well below the maximum value. This
need for any special precautions for use of phones. If
is because the phone is designed to operate at multiple
individuals are concerned, they may choose to limit
power levels so as to use only the power required
their own or their children’s RF exposure by limiting the
to reach the network. In general, the closer you are
length of calls, or using “hands-free” devices to keep
to a wireless base station antenna, the lower the
phones away from the head and body. Additional WHO
power output of the phone. Before a phone model is
information about electromagnetic fields and public
available for sale to the public, compliance with national
health are available on the following website: http://
regulations and standards must be shown.
www.who.int/peh-emf.
The highest SAR value for this model phone when
tested is 1.07 W/Kg for use at the ear and 1.38 W/Kg
for use close to the body.

13 14
Note: This equipment has been tested and found This phone complies with Part 15 of the FCC Rules.
to comply with the limits for a Class B digital device Operation is subject to the following two conditions:
pursuant to part 15 of the FCC Rules. These limits
• This device may not cause harmful interference;
are designed to provide reasonable protection against
harmful interference in a residential installation. This • This device must accept any interference received,
equipment generates, uses and can radiate radio including interference that may cause undesired
frequency energy and, if not installed and used in operation.
accordance with the instructions, may cause harmful Your phone is equipped with a built-in antenna. For
interference to radio communications. However, there optimal operation, you should avoid tapping it or
is no guarantee that interference to radio or television degrading it.
reception, which can be determined by turning the As mobile devices offer a range of functions, they can
equipment off and on, the user is encouraged to try to be used in positions other than against your ear. In such
correct the interference by one or more of the following circumstances the device will be compliant with the
measures: guidelines when used with a headset or usb data cable.
• Reorient or relocate the receiving antenna; If you are using another accessory ensure that whatever
• Increase the separation between the equipment and product is used is free of any metal and that it positions
receiver; the phone at least 15 mm away from the body.
• Connect the equipment into an outlet on a circuit Please note by using the device some of your personal
different from that to which the receiver is connected; data may be shared with the main device. It is under
• Consult the dealer or an experienced radio/ TV your own responsibility to protect your own personal
technician for help. data, not to share with it with any unauthorized devices
or third party devices connected to yours. For products
Changes or modifications not expressly approved by
with Wi-Fi features, only connect to trusted Wi-Fi
the party responsible for compliance could void the
networks.
user’s authority to operate the equipment.
Also when using your product as a hotspot (where
For the receiver devices associated with the operation
available), use network security. These precautions will
of a licensed radio service (e.g. FM broadcast), they
help prevent unauthorized access to your device.
bear the following statement:
15 16
Your product can store personal information in various You can access, review, and edit your personal
locations including a SIM card, memory card, and built- information at any time by logging into your user
in memory. Be sure to remove or clear all personal account, visiting your user profile or by contacting us
information before you recycle, return, or give away directly. Should you require us to edit or delete your
your product. personal data, we may ask you to provide us with
Choose your apps and updates carefully, and install evidence of your identity before we can act on your
from trusted sources only. Some apps can impact your request.
product’s performance and/or have access to private
information including account details, call data, location Licenses..............................................
details and network resources.
microSD logo is a trademark of SD-3C, LLC.
Note that any data shared with TCT Mobile Inc., is
stored in accordance with applicable data protection
 he Bluetooth word mark and logos are owned
T
legislation. For these purposes TCT Mobile Inc.,
by the Bluetooth SIG, Inc. and any use of such
implements and maintains appropriate technical and
marks by TCT Mobile Inc., and its affiliates is
organizational measures to protect all personal data, for
under licence. Other trademarks and trade
example against unauthorized or unlawful processing
names are those of their respective owners.
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a Alcatel 5059S Bluetooth Declaration ID
level of security that is appropriate having regard to: D043601
• The technical possibilities available; The Wi-Fi Logo is a certification mark of the
• The costs for implementing the measures; Wi-Fi Alliance.
Google, the Google logo, Android, the
• The risks involved with the processing of the personal
Android logo, Google SearchTM, Google
data, and;
MapsTM, GmailTM, YouTube, Google Play
• The sensitivity of the personal data processed. Store, Google LatitudeTM, and HangoutsTM
are trademarks of Google Inc.

17 18
The Android robot is reproduced or modified from
work created and shared by Google and used according General information......................
to terms described in the Creative Commons 3.0
Attribution License (the text will show when you tap • Alcatel website: http://us.alcatelmobile.com
Google legal in Settings > System > About phone >
• Manufacturer: TCT Mobile Inc.,
Legal information) (1).
• Address: 5/F, Building 22E, 22 Science Park East
You have purchased a product which uses the open
Avenue, Hong Kong Science Park, Shatin, NT, Hong
source (http://opensource.org/) programs mtd, msdosfs,
Kong
netfilter/iptables and initrd in object code and other
open source programs licensed under the GNU General • Electronic labeling(1) : Tap Settings > System >
Public License and Apache License. Regulatory & safety or dial *#07# to find more
information about labeling, such as FCC ID.
You may download the source codes from http://
sourceforge.net/projects/alcatel/files/. The provision of Your phone is a transceiver that operates on 2G (GSM
the source code is free of charge from the internet. 850/900/1800/1900 MHz, 3G (UMTS Band 2/5) and
4G LTE (Band 2/4/5/13/66).
All "Signature" ringtones embedded in this phone have
been composed, arranged, and mixed by NU TROPIC
(Amar Kabouche).

(1) (1)
May not be available in all countries. This may vary depending on country.
19 20
Protection against theft (1)
Your phone is identified by an IMEI (phone serial
1 Your mobile................................
number) shown on the packaging label and in the
phone’s memory. We recommend that you note the
1.1 Keys and connectors
number the first time you use your phone by dialing Front
*#06# and keep it in a safe place. It may be requested Camera
by the police or your carrier if your phone is stolen. This Proximity & LED Indicator
Light Sensor
number is unique and will identify your phone..
Disclaimer
Volume
There may be certain differences between the user Up/Down
manual description and the phone’s operation,
depending on the software release of your phone or Power/Lock
specific carrier services.
TCT Mobile Inc., shall not be held legally responsible
for such differences, if any, nor for their potential
consequences, which responsibility shall be borne by
the carrier exclusively.

Recent apps
Back

Home

(1) USB Type-A/Charger Port

Contact your service provider to check service
availability.
21 22
 Rear Camera Recent Apps
• Tap to view the applications you have open.
Power/Lock button
• Press: Lock the screen/Light up the screen.
Flash
SIM Tray • Press and hold: Show the pop-up menu to
select from Restart or Power off.
• Press and hold the Power key and Volume
down key at the same time to capture a
screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.
Volume buttons
• In call mode, adjusts the call volume.
• In Music/Streaming mode, adjusts the media
volume.
Back • In general mode, adjusts the ringtone volume.
• Tap once to return to the previous screen, • Mutes the ringtone of an incoming call.
or to close a dialog box, options menu, or • In camera preview mode, press Volume up or
notification panel. down to take a photo or press and hold to take
a burst shot.
Home
• From any application or screen, tap to return NOTE: Devices and software are constantly evolving—
to the Home screen. Touch and hold to turn the screen images and icons you see here are for
on Google Assistant, a program that provides reference only.
detailed information based on the content
detected on the screen.

23 24
1.2 Setting up your phone
Your phone already has a NANO SIM card installed.

SIM
SD
MicroSD cards (up to 32GB) may be purchased
separately.
NOTE: Power off the device before opening the SIM
tray to remove or insert the NANO SIM card and/or
microSD card.
Step 1. If you need to replace the NANO SIM card and/
or insert an optional microSD card, use the SIM tool
provided in the box to open the SIM tray. Step 3. Position the NANO SIM card or microSD card
in the tray correctly, aligning the cutout tab, and gently
snap into place. Be sure the edges are aligned.
Step 4. Slide the tray slowly into the SIM tray slot. It
only fits one direction. Do not force into place. Keep
the SIM tool in a safe place for future use.
Step 5. Charge your phone by inserting the small end
of the charging cable into the charge port as shown on
the next page.
Charge your phone fully before turning it on and
starting the set up process. Insert the other end of the
Step 2. Remove the SIM tray. USB cable into your wall charger and plug it into a wall
outlet.

25 26
 1.2.2 Powering off your phone
Press and hold the Power/Lock button until options
appear, then select Power off.

1.3 Home screen

The Home screen provides quick access to all the items
(applications, shortcuts, folders and widgets) you like
to use most frequently. Tap the Home symbol to get
instant access to the Home screen.
Status bar
Tap and drag down to open the
WARNING: Only use approved chargers with your Notification panel.
device. Incompatible chargers or tampering with the Google Search bar
charger port could damage your device and void the Tap 1 to enter text search screen.
warranty.
Tap 2 to begin voice search.
1.2.1 Powering on your phone
Swipe up to access the App
To turn your phone on, press and hold the Power/Lock
drawer.
button.
To turn on your screen, press the Power/Lock button. Tap to return to Home screen.
Then enter PIN, password or draw your unlock pattern,
if necessary. Favorite applications tray
• Tap to enter the application.
If you do not know or forget your unlock setting,
contact your network operator. • Touch and hold to move or remove applications.

27 28
Auto-rotate screen Slide/Swipe
The auto-rotate functions allows the screen to be Touch and slide the screen to scroll up and down the
displayed horizontally or vertically, depending on how applications, images, and web pages. You can slide the
you hold the phone. Automatically change the screen screen horizontally too.
orientation from portrait to landscape by turning the
phone sideways to have a better screen view. Flick
From the Home screen, Swipe up to open the App Similar to swiping, flicking is a lighter and quicker stroke.
drawer, then tap Settings > Display > Advanced >
Auto-rotate screen to enable or disable the function.
Multi-touch
1.3.1 Using the touchscreen Pinch or spread your thumb and index finger to zoom
in or out.
Tap
The phone also supports one finger zooming in Camera
To access an application, tap it with your finger. and Gallery. Double tap the screen to zoom in/out.

Touch & hold

Touch and hold an item on the screen to open available 1.3.2 Status bar
options. For example, select a contact in Contacts,
From the Status bar, you can view both phone status
touch and hold this contact, and an option list will
and notification information.
appear.
Slide down the status bar to view notifications and slide
down again to enter the Quick Settings Panel.
Drag
Swipe up to close it the Quick Settings Panel.
Touch and hold an item and drag it to another location.

29 30
Notification panel 1.3.3 Locking and unlocking your screen
When there are notifications, slide To protect your phone and privacy, you can lock the
down the Status bar to open the phone with a pattern, PIN, or password.
Notification panel to read more
detailed information. Creating a screen lock/unlock setting
• From the Home screen, Swipe up to open the App
Clear all notifications drawer, then tap Settings > Security & location >
(ongoing notifications Screen lock.
will remain) • Choose your lock preference and follow the prompts.

To lock phone screen

Press the Power/Lock button once to lock the screen.

To unlock the phone screen

Quick Settings panel
Press the Power/Lock button once to light up the
Slide down the notification panel to screen. If applicable, draw the unlock pattern you have
open the Quick Settings Panel. You created, or enter your PIN or password.
can enable or disable functions or
change modes by taping the icons. If you have chosen Swipe as the screen lock, you can
press the Power/Lock key to light up the screen, then
swipe up to unlock the screen.

Touch the Settings icon, to view

the full list of settings.

31 32
 Remove
Touch and hold a folder, application, or widget, and drag
it up to the top of the screen to Remove icon, then
release.
Double tap to enter Create folders
the detailed screen
To improve the organization of shortcuts or applications
on the Home screen and the Favorite applications tray,
Swipe up to you can add them to a folder by stacking one item on
unlock the screen top of another. To rename a folder, open it and tap the
folder’s title bar to input the new name.

Wallpaper customization
Touch and hold an empty area on the Home screen,
1.3.4 Personalizing your Home screen then tap Wallpaper to customize the wallpaper.
Add
You can tap and hold a folder, an application or a widget
1.3.5 Widgets and recently used applications
and drag the item to your preferred Home screen.
Widgets
Reposition
Touch and hold the empty area on the Home screen,
Touch and hold an item, drag it to the desired position
then tap Widgets to display all widgets.
and then release. You can move items both on the
Home screen and the Favorite applications tray. Hold Move the selected widget by dragging it to your
the icon on the left or right edge of the screen to drag preferred screen.
the item to another Home screen.

33 34
Recently used applications 1.3.6 Adjusting the volume
To review recently used applications, tap the Recent Using the volume button
Apps icon. Tap a thumbnail window to open the
To adjust the volume, press the top of the Volume
application to full screen.
button to increase volume, or press the bottom of the
Volume button to decrease the volume. To activate
vibrate mode, hold the bottom of the Volume button
until the phone vibrates.
Using the settings menu
From the Home screen, Swipe up to open the App
Drawer, then select Settings > Sound to set the volume
for media, ringtones, alarms and more.

Tap one thumbnail and slide it right/left or tap X to

close an application.
Tap at the bottom of the screen to close all the
running applications.

35 36
2
1 6
Text input....................................
7
2.1 Using the onscreen keyboard
Adjust the onscreen keyboard orientation
3
Turn the phone sideways or upright to adjust the
4
onscreen keyboard orientation. You can adjust it by
changing the settings. Go to Settings > Display > 2
Advanced > Auto-rotate screen 5 8
Onscreen keyboard settings 1 Enter text or numbers.
Other keyboards are available on your phone. Go 2 ap to insert a period. Touch and hold to select
T
to Settings > System > Languages & input > Virtual different puncuation symbols.
keyboard, select the keyboard you want to set up and a
3  ap to capitalize a letter. Touch and hold to CAPS
T
series of settings will become available. Lock (to type in all capital letters) and tap again to
turn off CAPS Lock.
4 Tap to switch to symbol and numeric keyboard.
5 ap to insert a comma. Touch and hold to open
T
keyboard settings.
6 Tap to open an emoji list.
7 Tap to attach media.
8  ap to insert a space. Touch and hold to change the
T
keyboard language.

37 38
2.2 Text editing
You can edit the text you enter. 3 Call, Call log and Contacts.....
• Touch and hold or double tap within the text you
want to edit.
3.1 Call..........................................................
• Drag the tabs to change the selected text. 3.1.1 Making a call
• The following options will show: Cut, Copy, Share To make a call, tap in the Favorite applications tray.
and Select All.
1
You can also insert new text if preferred
• Tap where you want to type, or touch and hold a 2
blank space, the cursor will blink and a tab will show. 3
Drag the tab to move the cursor. 5

• If you have cut or copied any text, tap the tab to

show Paste which allows you to paste any text you
have previously copied.

1 Call log 2 Contacts

3 View the contact’s detailed information. You can
also edit, delete, share the contact, or send a
message to the contact.
4 Show the keypad 5 Call the previewed
number.

39 40
 International call
To dial an international call, touch and hold to enter
“+”, then enter the international country prefix followed
Touch and by the full phone number and tap .
hold to access
voicemail Emergency call
If your phone has network coverage, dial the emergency
number and tap to make an emergency call. This
works even without a SIM card and without typing the
PIN code.

3.1.2 Answering or rejecting a call

Enter the desired number from the keypad and tap
to place the call or select a contact from Contacts or
Call Log by sliding or taping tabs, then tap to make
the call.
The number you entered can be saved to Contacts by
tapping the Create new contact icon or the Add to
a contact icon .
If you make a mistake, you can delete the incorrect
digits by tapping .
To hang up a call, tap .
If phone is unlocked If phone is locked

41 42
When you receive a call, a call window will be presented 3.1.5 During a call
on top of the screen. Tap Decline to dismiss a call or To adjust the volume during a call, press the Volume
Answer to answer a call. Tap the call window to open button.
the Phone call screen.
On the Phone call screen:
• Tap to answer the call;
• Tap to reject the call;
• Tap to reject the call by sending a preset message.

3.1.3 Calling your voicemail

Your voicemail is provided by your network to avoid
missing calls. It works like an answering machine that
you can consult at any time.
To access your voicemail, touch and hold .
If you receive a voicemail, appears on the Status bar. End the current call.
Open the Notification panel and tap New voicemail.  ap once to activate the speaker during the current
T
call. Tap this icon again to deactivate the speaker.
3.1.4 Settting up Voicemail
 ap to mute sound input and turn off the microphone
T
Follow the instructions provided by your mobile phone
on the phone (you may hear the caller, but the caller
service provider.
will not hear you). Tap this icon again to turn the
microphone back on and unmute.
Display the keypad.

43 44
  ap to place the call on hold (you will not hear the
T • Tap to add another call.
caller and the caller will not hear you). Tap this icon • Enter the phone number of the person you want
again to resume the call. to add to conference and tap . You can also add
 ap to dial another phone number. You will have the
T participants from Call log or Contacts.
option to add the new call to your current call or • Tap to merge the calls and start the conference.
place the original call on hold. • Tap to end the conference call and disconnect all
 o avoid accidental operation of the touchscreen
T callers.
during a call, the screen will be locked automatically
3.1.7 Call settings
when you put the phone close to your ear; and it
will be unlocked when the phone is taken away From the Call screen, tap and then tap Settings to
from your ear. edit your Phone Settings, such as quick responses,
accessibility and quick dial. You can also change your
3.1.6 Managing multiple calls Contacts Settings to import/export, merge contacts,
This phone can handle multiple calls at once. display options, and manage account.
Tap any option and follow the instructions.
Swap calls
When you accept two calls, tap the contact name or 3.2 Call log
number to switch between two lines. The current call
View a call log of missed, outgoing and incoming calls
will be put on hold and you are able to join the other
by tapping on the Call Screen.
call.
Tap one of the contacts or phone numbers in the call
Conference calls (1) log to copy the number, call the number again, or block
You can set up a conference call as follows. the number.
• Place a call to the first participant of the conference
call.

Number of calls dependent upon your network operator.

(1)

45 46
 3.3.1 View your Contacts
To see your contacts, tap from the App drawer.

1
2

Tap to Delete all history. 4

1 Display the contacts list option menu

3.3 Contacts...............................................
2 Tap to search contacts
Contacts enables quick and easy access to the contact
3 Tap a contact to open the Quick Contact Panel.
you want to reach.
Touch and hold to to select multiple contacts.
You can view and create contacts on your phone and
4 Add new contact
synchronize them with your Gmail contacts or other
applications on the web or on your phone. Deleted contacts will also be removed from other
applications on the phone or web the next time
you synchronize your phone.

47 48
3.3.2 Adding a contact Add to/Remove from Favorites (1)
Tap in the contact list to create a new contact. To add a contact to favorites, you can tap a contact to
view details then tap to add the contact to favorites.
Enter the contact's name and other contact information.
The contact will now appear on your favorites list
within the Phone application.
1
To remove a contact from favorites, tap the star on
the contact details screen.
2
3.3.3 Editing your contacts
To edit contact information, tap in the contact
details screen.
3
3.3.4 Use Quick contact for Android
Tap a contact in your contacts list to open Quick
Contact Information. You can then tap or the number
to make a call. To send a message, tap .
1 When finished, tap Save to save the contact
information.
2 Select a picture or take a photo for the contact.
3  nter the contact information. Scroll down to enter
E
details for additional fields, such as address and
nickname.

Only phone contacts and account contacts can be added

(1)

to Favorites.
49 50
 You can share a single contact or several contacts by
sharing the contact's vCard via Bluetooth, email or
message.
Tap the contact you want to share, tap and Share
from the contact details screen. Select the application
to perform this action.

3.3.6 Displaying contacts

You can configure which list of contacts, for each
account, you want to display in the Contacts list. From
Contacts tap > Settings > Contacts to display then
you can choose which contacts to display.
The icons available on the Quick contact panel depend
You can also choose your display preference. From the
on the information you have for the contact and the
Contacts list, tap Settings > Sort by to sort the list
applications and accounts on your phone.
by First name or Last name, as well as viewing contact
3.3.5 Importing, exporting and sharing contacts names by First name first or Last name first.

This phone enables you to import or export contacts 3.3.7 Merging/Separating contacts
between your phone, NANO SIM card and phone
To avoid duplication, you can add any new contact
storage.
information to existing contacts in a single action.
From the Contacts screen, tap to open the options
Tap the contact which you want to add information to,
menu. To import/export contacts to/from NANO SIM
tap to enter the edit contact screen.
Card, phone or microSD card storage, go to Settings >
Import/Export. Select the contact whose information you want to
merge with the first contact. The information from the
second contact is added to the first one, and the second
contact will no longer be displayed in the Contacts list.
51 52
3.3.8 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized
4 Messaging.............................
from multiple accounts, depending on the applications
installed on your phone.
4.1 Write a new message
You can create, edit, send and receive SMS and MMS
To add an account, tap from the contacts list and tap
with this phone.
Settings > Accounts, or from the Home screen, Swipe
up the screen, then Settings > Users & accounts > To access Messaging, tap .
Add account. On the message list screen, tap to create text/
Select the type of account you are adding; for example, multimedia messages.
personal, corporate, Gmail or cloud.
As with other account setups, you need to enter 1
detailed information, such as username and password.

Auto-sync
On the Accounts screen, tap Auto-sync data, when 2
activated, all changes to information on the phone or
online will be automatically synchronized.

1 Choose contacts
2 Send the text message
3 Insert emojis
53 54
Sending a text message 4.2 Manage messages
To add recipients, enter the name or phone number of When receiving a message, will appear on the
the recipient in the To bar. Tap the Type message bar to Status bar as a notification. Drag down the Status bar
enter the text of the message. When finished, tap to open the Notification panel. Tap the new message
to send the text message. to open and read it. You can also access the Messaging
 pecific letters (accented) will also increase the
S application and tap the message to open it.
size of the SMS. This may cause multiple SMS to Messages are displayed as a conversation.
be sent to your recipient.
Tap a message to enter the message composing screen:
Sending a multimedia message
MMS enables you to send video clips, images, photos,
animations, slides and sounds to other compatible
mobiles and email addresses.
An SMS will be converted to MMS automatically when
media files (image, video, audio) are attached or subject
or email addresses are added.
To send a multimedia message, enter the recipient's
phone number in the To bar. Tap the Type message bar
to enter the text of the message.
Tap to attach a picture, video or audio file.
• Tap to call the number.
When finished, tap to send the multimedia message.
To adjust message settings, tap and select Settings on
the message list screen.

55 56
5
To quickly create an event from the Week view screens,
Calendar and Clock................. tap an empty spot to select a target area which will then
turn , then tap the icon to create the new event.

5.1 Calendar................................................ 5.1.3 To delete or edit an event

To delete or edit an event, tap the event to enter the
You can use Calendar to keep track of important
details screen. Tap to edit the event, or tap and
meetings, appointments, etc.
then Delete to delete.
To view the calendar and create events, Swipe up from
the Home screen, then tap Calendar. 5.1.4 Event reminder
If a reminder is set for an event, the upcoming event
5.1.1 Multimode view icon will appear on the Status bar as a notification
You can display the Calendar by Schedule, Day, 3-day, when the reminder time arrives.
Week, or Month, tap to change your view.
Touch, hold and drag down the Status bar to open the
5.1.2 To create new events Notification panel and tap an event name to view the
Calendar notification list.
You can add new events from any Calendar view.
Tap the Back button to keep the reminders pending in
• Tap . the Status bar and the Notification panel.
• Fill in all required information for this new event. If it
is a whole-day event, you can select All-day.
• To add invitees to an event, enter email addresses
separated by commas. Invitees will receive a calendar
invitation by email.
• When finished, tap Save from the top of the screen.

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5.2 Clock...................................................... 5.2.3 Timer

Your mobile phone has a built-in clock. From the Time screen, tap to enter the Timer screen.

To view the current time, world clock, alarm, countdown • Enter the time. The time should be typed in second,
and stopwatch, swipe up from the Home screen, then minute and hour number sequence.
open the Clock app by tapping the icon. • Tap to start the countdown.

5.2.1 World clock

To view the world clock, tap within the Clock app.
Tap to add a time zone.

5.2.2 Alarm
From the Time screen, tap to enter the Alarm screen.
Turn on to enable the alarm.
Pause/play
Tap to add a new alarm:
Tap an existing alarm to enter the alarm editing screen.
Tap to delete the selected alarm.

59 60
5.2.4 Stopwatch
From the Time screen, tap
screen.
to enter the Stopwatch 6 Getting connected...................
To connect to the internet with this phone, you can use
• Tap to start the Stopwatch.
the network or Wi-Fi, whichever is most convenient.
• Tap Lap to show a list of records according to the
updated time. 6.1 Connecting to the internet
• Tap to halt the total and lap times. These will only
6.1.1 Network connection
restart after is tapped.
The first time you turn on your phone with your
• Tap Reset to delete the record.
SIM card inserted, it will automatically configure your
• Tap Share to share lap times via message, Bluetooth, network service.
email and more.
If the phone is not connected to the network, you may
5.2.5 Adjust Clock settings connect to a Wi-Fi network. In the phone menu, tap
Settings > Network & internet > Wi-Fi.
Tap and then Settings to access Clock and Alarms
settings. To check the network connection you are using, tap
Settings > Network & internet > Mobile network >
Cellular data.

To create a new access point

A new network connection can be added to your phone
with the following steps:
• Tap Settings > Network & internet > Mobile network
> Access Point Names.
• Tap and enter the required APN information.

61 62
• When finished, tap and then Save. • Tap a Wi-Fi network to connect to it. If the network
you selected is secured, you are required to enter a
To enable data roaming password or other credentials (you may contact the
• Tap Settings > Network & internet > Mobile network > network operator for details). When finished, tap
Show roaming reminder. Connect.
• When data roaming is disabled, you can still perform
To enable notification when a new network is detected
data exchange with a Wi-Fi connection (refer to
"6.1.2 Wi-Fi"). When Wi-Fi is on and the network notification is
activated, the Wi-Fi icon will appear on the Status
To set preferred network mode Bar whenever the phone detects an available wireless
• Tap Settings > Network & internet > Mobile network network within range. The following steps activate the
> Preferred network type. notification function when Wi-Fi is on:
• Tap Settings > Network & internet > Wi-Fi > Wi-Fi
6.1.2 Wi-Fi
Preferences > Advanced > Wi-Fi Notification
You can connect to the internet when your phone is • Turn on Wi-Fi Notification .
within range of a wireless network. Wi-Fi can be used
on your phone even without a SIM card inserted. To add a Wi-Fi network

To turn Wi-Fi on and connect to a wireless network When Wi-Fi is on, you may add new Wi-Fi networks
according to your preference.
• Tap Settings > Network & internet > Wi-Fi.
• Tap Settings > Network & internet > Wi-Fi > Saved
• Turn on .
Networks > Add network
• Once Wi-Fi is turned on, detected Wi-Fi networks
• Enter the name of the network you want to use and
are listed.
any required password.
• Tap Save.

63 64
To forget a Wi-Fi network To rename your device
The following steps prevent automatic connections to • Tap Settings > Connected devices > Bluetooth.
networks which you no longer wish to use. • Tap Device name.
• Turn on Wi-Fi, if it’s not already on. • Enter a name, and tap Rename to confirm.
• On the Wi-Fi screen, tap the name of the saved
To pair/connect your phone with a Bluetooth device
network.
• Tap Forget in the dialog that opens. To exchange data with another device, you need to turn
Bluetooth on and pair your phone with the Bluetooth
6.2 Connecting to a Bluetooth device device with which you want to exchange data.
• Tap Settings > Connected devices > Bluetooth.
Bluetooth is a short-range wireless communication
technology that you can use to exchange data, or • Tap + Pair new device.
connect to other Bluetooth devices for various uses. • Tap a Bluetooth device you want to pair your phone
with in the list.
To turn on Bluetooth
• In the dialog that pops up, tap Pair to confirm.
• Tap Settings > Connected devices > Bluetooth.
• If the pairing is successful, your phone will be
• Turn on Bluetooth . connected to the device.
Your device name and other available devices will
To disconnect/unpair from a Bluetooth device
appear on screen.
• Tap beside the device you want to unpair.
• Tap Forget to confirm.

65 66
6.3 Connecting to a computer via USB To share your phone's data connection via USB and
Bluetooth, or as a mobile hotspot
With a USB cable, you can transfer media files and
other files between your phone and a computer. Go to Settings > Network & internet > Tethering &
Mobile Hotspot to activate these functions.
To connect your phone to the computer
Use the USB cable that came with your phone to To rename or secure your mobile hotspot
connect the phone to a USB port on your computer. You When mobile hotspot is activated, you can rename your
will receive a notification that the USB is connected. phone's Wi-Fi network (SSID) and secure it.
Open the Notification panel and tap USB charging this • Tap Settings > Network & internet > Tethering &
device, then, in the next dialogue, choose the way in Mobile Hotspot > Mobile hotspot.
which you want to transfer files. By default, Charge this • Tap Set up mobile hotspot to rename the network
device is selected. SSID or set your network security.
 efore transferring media to a computer, ensure
B • Tap Save.
the phone and computer have the most up-to-
date version of media player installed. 6.5 Connecting to virtual private
networks
6.4 Sharing a mobile data connection
Virtual private networks (VPNs) allow you to connect
You can share your phone's mobile data connection to the resources inside a secured local network from
with a single computer via a USB cable (USB tethering) outside that network. VPNs are commonly deployed
or with up to four devices at once via Bluetooth by corporations, schools, and other institutions so
(Bluetooth tethering) or Wi-Fi (mobile hotspot). that their users can access local network resources
The functions below may incur additional network when not inside that network, or when connected to a
charges from your network operator. Extra fees wireless network.
may also be charged in roaming areas.

67 68
To add a VPN To edit/delete a VPN
• Tap Settings > Network & internet > VPN and then To edit a VPN:
tap .
• Tap Settings > Network & internet > VPN.
• On the screen that opens, follow your network
• The VPNs you have added are listed. Tap the icon
administrator's instructions to configure each
next to the VPN you want to edit.
component of the VPN settings.
• After editing, tap Save.
• Tap Save.
To delete a VPN:
The VPN is added to the list on the VPN settings screen.
• Tap the icon next to the selected VPN, then tap
Before adding a VPN, you should set a screen lock Forget to delete it.
for your phone.

To connect/disconnect to/from VPN

To connect to a VPN:
• Tap Settings > Network & internet > VPN.
• The VPNs you have added are listed. Tap the VPN
you want to connect with.
• In the dialog that opens, enter any requested
credentials and tap Connect.
To disconnect from a VPN:
• Tap the VPN you want to disconnect from. In the
dialog that opens, tap Disconnect.

69 70
7 Multimedia applications........ 1

7.1 Camera.................................................
Your mobile phone is fitted with a camera for taking
photos and videos. 3
6

Before using the camera, make sure that you remove

the protective lens cover to avoid affecting your picture 4 2
quality.
5

To take a photo or video, tap the Camera app in your

Favorite applications tray or open the Camera App 1 Tap to turn on/off the camera flash.
within the App Drawer, by swiping up from the Home
2 Switch between front/back camera.
screen, or double click the Power Button to quick
launch the Camera App. 3 To zoom in/out, tap the magnifying glass then slide
the indicator, or tap or to zoom. You may also
zoom in/out by pinching together/spreading apart
two fingers across the screen.
4 View the photos or videos you have taken.
5 Capture a photo.
6  hoose Photo, Video, Panorama and more via the
C
Camera Mode carousel.

71 72
To take a photo 7.1.1 Modes and settings
The screen acts as the viewfinder. First, position the Slide left or right to switch between modes.
object or landscape within the viewfinder, tap the • PANO
screen to adjust the image focus to a specific point or
Tap to enter Panorama mode. Tap the Capture
object, and tap the Capture button . The photo will
button to start taking panoramic photo and move
be automatically saved. You can also touch and hold
the phone steadily along the direction indicated by
to take burst shots.
the onscreen line. Once the photo is complete, it will
To take a video save automatically.
• TIME-LAPSE
Swipe to the right on the Camera Mode carousel to
enter Video Mode, then tap the Record Button Capture a series of photos and convert them into a
to start video recording. You can also tap the Camera sped up time-lapse video.
Shutter icon to take a picture during video recording. • INSTANT COLLAGE
Choose from different layouts. Instant Collage will
Tap to pause video recording and tap again to automatically fill the layout with the next photo as
continue. Tap to stop recording. The video will be you capture. Once the layout is filled, approve or
automatically saved. reject the collage.
Further operations when viewing a picture/video you
have taken
Settings
• Slide left or right to view the photos or videos you
have taken. • Grid
• Tap , then Gmail/Bluetooth/MMS/etc. to share Turn on to enable grid view. It divides the screen
the photo or video. into equal parts and helps you take better photos
by making it simple to align elements, such as the
• Tap to return to Camera. horizon or buildings, to the lines in the grid.

73 74
• Save location information Pictures and videos are displayed by albums in Google
Turn on to tag photos and videos with your Photos.
location. This option is available when the GPS
Working with pictures
location service is enabled.
You can work with pictures by rotating or cropping
7.2 Viewing Photos or Videos.............. them, sharing them with friends, and setting them as a
contact photo or wallpaper.
Google Photos acts as a media player for you to view
photos and play videos. In addition, a set of further Find the picture you want to work on, and tap the
operations to pictures and videos are available for your picture to enter the full-screen picture view.
choice. Tap to Share the picture via messaging, email, and
To view the photos you have taken, swipe up from the more.
Home screen to access the App Drawer and select Tap to Edit the picture. You can add a filter, adjust
Google Photos.
the picture color, and crop, straighten or rotate the
picture.
Tap for Information on the date, location the photo
was taken, MB size and camera settings.
Tap to Delete the picture.
Tap to Print or set the picture as a contact photo or
wallpaper.
While in album view, touch and hold a picture for
additional features and options in Google Photos.

Album view in Full-screen

Google Photos picture view

75 76
8 Others...................................... 9 Google applications.............
Google apps are preinstalled on your phone to improve
8.1 Other applications (1) work efficiency and help you enjoy life.
The previous applications in this section are preinstalled
This manual briefly introduces the apps. For detailed
on your phone. To read a brief introduction of the
features and user guides, refer to related websites or
preinstalled 3rd party applications, refer to the leaflet
the introduction provided in the apps.
provided with the phone. To download and install
more 3rd party applications, use the Google Play Store We recommend you register with a Google account to
application. enjoy all the functions.

9.1 Chrome
A web browser with which you can surf the internet.
Your bookmarks, browsing history, and settings
across all devices with the browser installed can be
synchronized with your Google account.

9.2 Gmail
As Google's web-based email service, Gmail is
configured when you first set up your phone. With this
application, you can send and receive emails, manage
emails by labels, archive emails, etc. Emails can be
automatically synchronized with your Gmail account.

Application availability depends on country and operator.

(1)

77 78
9.3 Maps 9.6 Play Music
Google Maps offers satellite imagery, street maps, 360° A music streaming service and online music locker
panoramic views of streets, real-time traffic conditions, operated by Google.
and route planning for traveling by foot, car, or public
You can download and listen to a large number of songs
transportation. By using this application, you can get
for a montly fee. In addition to offering music streaming
your own location, search for a place, and get suggested
for internet-connected devices, the Google Play Music
route planning for your trips.
app allows music to be stored and listened to offline.
Songs purchased through Play Music are automatically
9.4 YouTube added to the user's account.
YouTube is an online video-sharing application which
allows users to upload, view, and share videos. Available 9.7 Play Movies & TV
content includes video clips, TV clips, music videos, and
With Google Play Movies & TV you can rent or purchase
other content such as video blogging, short original
on demand videos and TV shows to watch instantly on
videos, and educational videos. It supports a streaming
your phone. All purchases can also be downloaded to
function that allows you to start watching videos almost
your phone to watch without streaming.
as soon as they begin downloading from the internet.

9.5 Play Store

Serves as the official app store for the Android operating
system, allowing users to browse and download
applications and games. Applications are either free of
charge or at a cost.
In Play Store, search for the app you need, download it
and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your
downloads.
79 80
 10.1.3 Tethering & Mobile Hotspot
10 Settings.............................. Bluetooth or Wi-Fi allows your phone to exchange data
(videos, images, music, and other media) within a small
Open Settings from the App Drawer by swiping up from range with another Bluetooth supported device (phone,
the Home Screen and tapping the Settings Icon , or computer, printer, headset, car kit, and more).
swipe down from the Notification Bar and tapping the
For more information on Bluetooth, refer to "6.2
Settings Icon .
Connecting to a Bluetooth device".
10.1 Network & internet 10.1.4 VPN
10.1.1 Wi-Fi For more information on VPN, refer to "6.5 Connecting
to virtual private networks".
Using Wi-Fi you can access the internet without using
your network data or NANO SIM card whenever you 10.1.5 Airplane mode
are in range of a wireless network. The only thing you
have to do is to enter the Wi-Fi screen and configure Turn on Airplane mode to simultaneously disable
an access point to connect your phone to the wireless all wireless connections including Wi-Fi, Bluetooth and
network. more.

For detailed instructions on using Wi-Fi, refer to "6.1.2 10.1.6 Data usage
Wi-Fi".
Data saver
10.1.2 Mobile network By enabling Data saver, you can reduce data usage by
You can set Data roaming, Preferred networks, preventing some apps from sending or receiving data in
Preferred network type, Access Point Names, and the background.
Network operators in this menu. Data usage is measured by your phone, and your
operator may count differently.

81 82
10.2 Display 10.7 Storage
In this menu, you can adjust your screen brightness, Use these settings to monitor the total and available
wallpaper, sleep time, font size, and more. space on your phone and microSD card.
To rotate screen contents when device is rotated, tap
Auto-rotate screen.
10.8 Apps & notifications
Tap to view details about the applications installed on
10.3 Security & location your phone, to manage their data usage or force them
to stop.
Tap to set Device Security such as Screen lock,
Lock screen preferences, Smart lock, Apps lock, In the Notifications menu, you can configure whether
Encrypt phone, SIM card lock, and Privacy, Device to block the notifications from this app, hide sensitive
Administration, Credential Storage, etc. content, etc.
In the App Permissions menu of an application, you can
10.4 Battery grant permissions for the app, such as allowing the app
Tap any category in the battery management screen to to access your Camera, Contacts, Location, etc.
view its power consumption.
10.9 Sound
10.5 Smart Manager
Tap to adjust call and notification ringtones, music, and
Turn on Smart Manager to restrict auto-start apps other audio settings.
can make system run faster and extend battery life.

10.6 Connected devices

Tap to set Bluetooth and Wireless printing.

83 84
10.10 Users & accounts 10.13.2 Date & time
Tap to add, remove, and manage your email and other Use Date & time settings to customize your preferences
supported accounts. You can also use these settings for how date and time are displayed.
to control how and whether all applications send,
receive, and synchronize data on their own schedules, 10.13.3 Back up
and whether all applications can synchronize user data Turn on to back up your phone’s settings and
automatically. other application data to Google servers. If you replace
Tap Add account to add an account for the selected your phone, the settings and data you’ve backed up
app. will be restored onto the new phone when you sign
in with your Google account. If you mark this option,
10.11 Google a wide variety of settings and data are backed up,
including your Wi-Fi passwords, bookmarks, a list of the
Tap to configure your Google account and services applications you’ve installed, the words you’ve added
settings. to the dictionary used by the onscreen keyboard, and
most of the settings that you configure in the Settings
10.12 Accessibility application. If you unmark this option, you stop backing
Use the Accessibility settings to configure any up your settings, and any existing backups are deleted
accessibility plug-ins you have installed on your phone. from Google servers.

10.13 System
10.13.1 Language & input
Tap to configure language settings, the onscreen
keyboard, voice input settings, pointer speed, etc.

85 86
10.13.4 Reset options
Tap to reset DRM, Wi-Fi, mobile & Bluetooth, Reset 11 Making the most of your
app preferences , or Erase all data. phone........................................
10.13.5 Regulatory & safety
Tap to view product information. 11.1 FOTA Upgrade
10.13.6 About phone Use the FOTA (Firmware Over The Air) Upgrade tool
to update your phone's software. To access Updates,
This contains information such as Updates, Status, Swipe up the Home screen and select Settings >
Legal information, Model number, Kernel version, Build System Updates.
number, User Manual, etc.
If you want to update the system, tap Check for new
system update and when that’s finished, your phone
will have the latest version of the software. Turn on
data connection or Wi-Fi before searching for updates.
Settings for auto-check frequency are also available
once you restart the phone. With auto-check selected,
a dialog advising of a new system version will appear on
the screen and a notification will appear in the status
bar. You can choose to download the update, or ignore.
To avoid errors in locating the correct update packages,
do not change your default storage location during
FOTA downloading or updating.

87 88
12 Accessories............................. 13 1 Year Limited Warranty....
Standard accessories TCT Mobile Inc., offers a 1 year limited warranty on all
TCL, Alcatel, Alcatel One-Touch, BlackBerry devices that
1. AC Charging Adapter are found to be defective in materials or workmanship
2. USB data cable upon submission of the following items:
• Proof of purchase – consisting of original invoice or
3. Quick Start Guide and warranty information
sales slip indicating the date of purchase, dealer’s
4. Product Safety Information name, model and serial number of the product.
5. Preinstalled embedded battery and NANO SIM card General Terms and Conditions
• Accessories depend on countries. This warranty is confined to the first purchaser of the
product only and is not applicable to cases other than
• Only use the AlcatelTM accessories included with defects in material, design and workmanship.
your device. Items and Conditions Not Covered:
• Damages resulting from normal wear and tear
and/or the need for regular maintenance shall not
constitute a defect under the terms of this warranty.
• Abuse or misuses, including but not solely limited
to the failure to use this product for its normal
purposes or in accordance with TCT’s instructions
on usage and maintenance.
• Defects resulting from usage of the product in
conjunction with accessories that are not approved
by TCT for use with this product.

89 90
• TCT will not be responsible for any repairs caused 2. Replace the TCT product with the same model
by third party component parts, or service that is (or with customer consent a product that has
found to be the cause for the defect or damage of similar functionality) formed from new and/or
the product. previously used parts that are equivalent to new in
• TCT will not be responsible for failure to use the performance and reliability.
battery in accordance with the specific instructions a. When a TCT product or part is replaced or
of core outlined in the product user manual. For provided, any replacement item becomes
example, do not attempt to open sealed devices, the customer’s property and the replaced or
such as batteries. Opening of sealed devices may refunded item becomes TCT’s property.
result in bodily injury and/or property damage. b. TCT will not provide any data transfer service.
• Accidents, Acts of God, lightning, water, fire, This is the customer’s responsibility. TCT shall
public disturbances, improper ventilation, voltage not be liable for the loss of any saved/stored
fluctuations or any cause beyond the control of TCT. data in products that are either repaired or
• This warranty does not affect the consumers’ replaced. Customer should maintain a separate
statutory rights nor the consumers’ rights against backup copy of the contents of the device’s data.
the dealer related to their purchase/ sales 3. All refund requests shall be submitted to the retailer
agreement. where the device(s) were originally purchased
and shall subject to the retailer’s refund policies.
Customers may obtain the retailers return policies
TCT’s 1 Year Limited Warranty will abide by the
at the links provided below:
following options regarding claims:
• U.S. https://us.alcatelmobile.com/return-policy
1. Repair the TCT product using new or previously used
parts that are equivalent to new in performance • Canada https://ca.alcatelmobile.com/return-policy
and reliability. 4. Repair or Replacement of any TCT product under
the terms of this warranty does not provide right to
extension or renewal of the warranty period.

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5. Warranty repairs are available free of charge at TCT Company Contact Information
authorized repair centers for products that comply Customer Care may be contacted at:
with the General Terms and Conditions of this
USA
warranty. Shipping cost of the defective product(s)
Phone: 855-368-0829
to TCT authorized repair center is to be paid by
Web: https://us.alcatelmobile.com
the customer. The customer is responsible for any
damage to the defective product during shipment Canada
to the authorized repair center. Phone: 855-844-6058
6. This warranty is not transferrable. This warranty Web: https://ca.alcatelmobile.com
will be the purchasers’ sole and exclusive remedy BlackBerry Support
and neither TCT nor its service centers shall be Phone: 1 855-223-4034 (USA and Canada)
liable for any incidental or consequential damages Web: https://blackberrymobile.com
or breach of any express or implied warranty of this
product.
7. This warranty extends to products purchased and
sold within the United States and Canada. All TCL Communication Technology Holdings
products sold in United States will be subject to Limited. reserves the right to alter material or
their respective state and federal laws. All products technical specification without prior notice.
purchased in Canada will be subject to Canadian
laws.

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 My phone turns off by itself
8 Troubleshooting.................... • When your phone turns off by itself, make sure that
the Power key is not accidentally pressed.
Before contacting the service center, you are advised to • Check the battery charge level.
follow the instructions below: • Check your phone’s settings for turning off the
• To have optimal operation, fully charge the battery. phone at a certain time.
• To improve the phone’s performance, remove • If it still doesn't work, Factory reset the phone via the
unnecessary files or apps on your phone. Backup & reset in the phone’s Settings. Make sure
• To update your system software, use the System you have backed up your data.
Updates command in your phone’s settings. My phone can't charge properly
• To set your phone to factory default, use the Backup • Make sure that you are using the proper charger that
& Reset in the phone’s settings. All your phone data comes with the phone.
will be lost permanently. It is strongly advised to fully • If your phone has a removable battery, make sure
back up your phone before resetting. that your battery is inserted properly and the battery
My phone can't be switched on terminal makes good contact with the phone. It must
• When the phone can't be switched on, charge for be inserted before plugging in the charger.
at least 10 minutes to ensure the minimum battery • Make sure that your battery is not completely
power needed. Then switch it on again. discharged; if the battery power has been discharged
My phone has not responded for several minutes for a long time, it may take around 10 minutes to
• If your phone doesn’t respond, turn off your phone display the battery charging indicator on the screen.
by pressing and holding the Power key until it turns • Make sure that charging is carried out under normal
off and then restart it again. conditions (0°C (32°F) to 55°C (131°F)).
• If your phone has a removable battery, remove the • When abroad, check that the voltage input is
battery and re-insert it, then restart the phone. compatible.
• Check that the charging port is secured and not
damaged.
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My phone can't connect to a network or "No service" • Make sure that the chip on your SIM card is not
is displayed damaged.
• Try connecting to the network by moving to another • Make sure that the service of your SIM card matches
physical location. the network you’re on.
• Verify the network coverage with your carrier in your My phone can't make outgoing calls
current area. • Make sure that you have dialed a valid number and
• Check with your carrier that your SIM card is valid. have tapped Call on your phone.
• Make sure your phone’s setting is not in airplane • For international calls, check the country and area
mode. codes.
• If you are away from your carrier’s network, you may • Make sure that your phone is connected to a
need to enable roaming in the phone’s settings to network, and the network is not overloaded or
connect to another network. Roaming charges may unavailable.
apply. • Check your subscription status with your carrier.
My phone can't connect to the internet • Make sure that you have not barred outgoing calls.
• Make sure that Cellular Data internet service is • Make sure that your phone is not in airplane mode.
available in your wireless service plan.
My phone can't receive incoming calls
• Check your phone's settings. Make sure Cellular
• Make sure that your phone is switched on and
Data is enabled or Wi-Fi connected.
connected to a network.
• Make sure that you are in a place with network
• Check for overloaded or unavailable network.
coverage for cellular data or Wi-Fi internet
connection. • Check your subscription status with your carrier.
• Try connecting at a later time or another location. • Make sure that you have not forwarded incoming
calls.
Invalid SIM card
• Make sure that you have not barred certain calls.
• Make sure that the SIM card has been correctly
inserted (see "Inserting or removing the SIM card"). • Make sure that your phone is not in airplane mode.

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The caller’s name/number doesn't appear when a call • Make sure that you have selected the country code
is received when calling an international number.
• Check that you have subscribed Caller ID service I can't add a contact
with your carrier. • Make sure that your SIM card contact list is not full;
• Your caller may have concealed their name or number. if full, delete some files or save the files to the phone.
I can't find my contacts My callers can't leave messages on my voicemail
• Make sure that your SIM card is not broken. • Contact your network carrier to check service
• Make sure that your SIM card is inserted properly. availability.
• Import all contacts stored in SIM card to phone. • Set up your voicemail with your carrier, so that your
caller can leave a message.
The sound quality of the calls is poor
I can't access my voicemail
• Adjust the volume during a call by pressing the
Volume up/down key. • Make sure that your carrier’s voicemail number is
correctly entered in "Voicemail number".
• Check the network strength. Move to a location with
stronger signal strength. • Try later if the network is busy.
• Make sure that the receiver, connector or speaker on I can't send/receive MMS
your phone is clean. • Check your phone memory as it might be full.
I can't use the features described in the manual • Contact your network carrier to check service
• Check with your carrier to make sure that your availability and MMS parameters.
subscription includes this service. • Verify the server center number or your MMS profile
• Make sure that this feature doesn't require any with your carrier.
additional accessory. • The server center may be swamped. Try again later.
When I select a number from my contacts, the number • Start a new Messaging string. Your messaging string
can't be dialed may have reached its limit.
• Make sure that you have correctly recorded the
number in your file.
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SIM card PIN locked • Make sure that the two phones are within the
• Contact your network carrier to obtain the PUK Bluetooth detection range.
(Personal Unblocking Key) code. The battery drains too fast
I can't connect my phone to my computer • Make sure that you follow the complete charge time
• Install Smart Suite on your phone via Google Play (minimum 200 minutes).
store. • After a partial charge, the battery level indicator may
• Check that your USB driver is installed properly. not be exact.
• Open the Notification panel to check if the Smart • Wait for at least 10 minutes after removing the
Suite Agent has been activated. charger to obtain an exact indication.
• Check that you have marked the USB debugging • Adjust the brightness of screen as appropriate.
checkbox. • Extend the email auto-check interval for as long as
• Check that your computer meets the requirements possible.
for Smart Suite installation. • Update news and weather information on manual
• Make sure that you’re using the right cable from the demand, or increase their auto-check interval.
box. • Exit background-running applications if they are not
I can't download new files being used for extended periods of time.
• Make sure that there is sufficient phone storage • Deactivate Bluetooth, Wi-Fi, and/or location when
space for your download. not in use.
• Select the microSD card as the location to store The phone becomes warm following prolonged calls,
downloaded files. game playing, internet surfing or running other
complex applications
• Check your subscription status with your carrier.
• This heating is a normal consequence of the CPU
The phone can't be detected by others via Bluetooth
handling excessive data. Ending the above actions
• Make sure that Bluetooth is turned on and your will make your phone return to normal temperature.
phone is visible to other users.

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After Factory data reset is performed, I can't use my
phone without entering Google account credentials
• After reset is performed, you must enter the original
9 Specifications.........................
Google account credentials that were used on this Processor :
phone.
Qualcomm® Snapdragon™ 425, QC8917
• If you don’t remember your Google account
credentials, complete Google account recovery Platform :
procedures.
Android
• If you still cannot access your phone, submit an
inquiry to the authorized repair center. Please note: Memory :
this will not be covered under the limited warranty. 16GB ROM + 2GB RAM
The phone doesn't ring when a call or message arrives
Dimensions (LxWxD) :
• Make sure that Do Not Disturb mode (go to Settings >
Sound & notification > Do Not Disturb) is not 148.2×69.5×9.5mm
activated. Weight :
• Press the Volume up/down key to adjust volume. 156g
I forget some passwords/codes/keys on phone
Display :
• Perform Factory data reset.
• If you still cannot access your phone, submit an 5.34-inch touchscreen with FWVGA+ 18:9 (480x960)
inquiry to the authorized repair center. Please note: Network :
this will not be covered under the limited warranty.
GSM: 850/1900
UMTS: 2/5
LTE: 2/4/5/13/66
(Band frequency and data speed are operator dependent.)
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GPS : Expansion Slot :
A-GPS microSD™ memory card
(Sold separately)
Connectivity :
Special Features :
• Bluetooth 4.2
• WEA Enabled
• Wi-Fi 802.11b/g/n (2.4GHz)
• TTY/TTD Enabled
• 3.5mm audio jack
• HAC Rating: M3/T3
• Micro-USB type A
Note: Specifications are subject to change without
Camera :
prior notice.
• 5MP rear camera with LED flash
• 2MP front camera with screen flash
Audio supported formats :
AAC, AAC ELD, AAC LC, AAC+, eAAC+, AC3, AMR-
NB, AMR-WB, FLAC, MIDI, MP3, Opus, PCM, WAV
Battery (1) :
Capacity: 2460mAh

The original battery has undergone rigorous safety

(1)

inspections to meet qualification standards, the use of

non-original batteries may be dangerous.

English - CJA2DP0ALAAA
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