JD - IT Operations Manager Job
JD - IT Operations Manager Job
JD - IT Operations Manager Job
description
Use this IT Operations Manager job description to attract and recruit
qualified candidates for your IT department.
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IT Operations Manager responsibilities include:
Overseeing network infrastructure and systems functionality
Being responsible for device and password management
Managing teams of technicians, system engineers and other IT staff
Job brief
We are looking for an IT Operations Manager to oversee our
company’s hardware, software and computer networks.
Responsibilities
Maintain and optimize local company networks and servers
Be responsible for device and password management
Oversee data backup and system security operations (e.g. user
authorization, firewalls)
Manage installations, upgrades and configurations of hardware and
software
Assess system performance and recommend improvements
Resolve issues escalated by technicians and engineers
Ensure data is handled, transferred or processed according to legal and
company guidelines
Provide support and guidance to stakeholders via help desk
Control costs and budgets regarding IT systems
Manage contracts with vendors (e.g. development platforms,
telecommunication companies, password managers) and software
licenses
Develop IT policies and practices
Requirements and skills
Proven experience as IT Operations Manager
Experience with system installation, configuration and analysis
Thorough knowledge of networks and cloud computing
Knowledge of data protection operations and legislation (e.g. GDPR)
Leadership and organizational skills
Ability to manage multiple projects
Outstanding communication skills
Problem-solving aptitude
BSc/BA in Computer Science, IT or relevant field