Pravin Kumar S 215062101165 Mini Project
Pravin Kumar S 215062101165 Mini Project
Pravin Kumar S 215062101165 Mini Project
AT
PRAVIN KUMAR.S
(REG.NO:215062101165)
A PROJECT REPORT
Submitted to the
DR.M.G.R EDUCATIONAL
AND RESEARCH INSTITUTE COLLEGE
1
DECLARATION
I Pravin Kumar.S hereby declare that the project report entitled “A STUDY
PROCESS OF RECRUITMENT PROCESS AT “ TEAMPRO HR AND IT
SERVICES PVT.LTD ” is done by me under the guidance of Mr.R.Selvamani
is submitted in partial fulfilment of the requirements for the award of the degree
in MASTER OF BUSINESS ADMINISTRTION
PLACE: SIGNATURE OF
CANDIDATE
2
3
BONAFIDE CERTIFICATE
R.SELVAMANI Dr.G.BRINDHA
4
ACKNOWLEDGEMENT
First of all I would like to thank the almighty for granting me the
wisdom,strength and grace on doing this project.
For the kind hearted co operation,direction and assistance in spite of their busy
schedule which has helped me a lot in completing this report successfully.
I would also like to thank my head of the department DR.G BRINDHA and my
guide Mr.R.SELVAMANI for her valuable guidance and advice.
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S.NO CONTENTS PAGE NO
1 DECLARATION 2
2 3
BONAFIDE CERTIFICATE
3 4
ACKNOWLEDGEMENT
4 6
SECTION I -INTRODUCTION
Table of content
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SECTION 1
INTRODUCTION
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PROCESS OF RECRUITMENT
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Meaning:
Recruitment means to estimate the available
vacancies and to make suitable arrangements for their selection and appointment.
Recruitment is understood as the process of searching for and obtaining applicants for the
jobs, from among whom the right people can be selected,
Definition:
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Need for recruitment:
The need for recruitment may be due to the following reasons / situation.
a) Vacancies due to promotions, transfer, retirement, termination, permanent disability,
death and labour turnover.
b) Creation of new vacancies due to the growth, expansion and diversification of business
activities of an enterprise. In addition, new vacancies are possible due to job specification.
1. Determine the present and future requirements of the organization on conjunction with its
personnel-planning and job analysis activities.
3. Help increase the success rate of the selection process by reducing the number of visibly
under qualified or overqualified job applicants.
4. Help reduce the probability that job applicants, once recruited and selected, will leave the
organization only after a short period of time.
5. Meet the organization's legal and social obligations regarding the composition of its work
force.
6. Begin identifying and preparing potential job applicants who will be appropriate
candidates.
7. Increase organizational and individual effectiveness in the short term and long term.
8. Evaluate the effectiveness of various recruiting techniques and sources for all types of job
applicants.
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9. Recruitment is a positive function in which publicity is given to the jobs available in the
organization and interested candidates are encouraged to submit applications for the purpose
of selection.
Methods of the recruitment process:
• Internal Recruitment:
• External Recruitment:
This is the process when a company looks to fill the vacancy from any suitable application or
outside the business. It is done outside the company which brings new ideas; people have a
wider range of experience, longer process, more expensive, shifts in population, competition,
etc.
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Importance of the recruitment process:
To ensure proper alignment of skill sets to organizational goals. Through the process
of refinement, one can make sure that the skill set of the staff or the manpower of a
company remains aligned with its initiative goals or not.
To ensure effective and efficient recruiting, which means that the person is employed
for the job full of talent, required skills, and qualified for the job?
To ensure compliance with policies and laws, one must adhere to the laws and
regulations when it comes to human resource management. Equal opportunity and
non-discrimination in the process of hiring are the most major factors which are really
important.
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Tools of the Recruitment process:
Below is the rundown of some technological tools which plays important role in the
recruitment process in HRM:
In today's competitive world, ATS is the integration platform which can connect to other
tools and services used in the process of hiring. They help us to bring many recruitment
functions into a central place thus further streamlines the practices. It’s important to feature
i.e. intelligent skills matching is based upon the semantic technology and thus provide the
built-in real-time analytics to evaluate what channels perform the best.
Research from Com score says that about 2.8 million job seekers a month already had crossed
the access of job listing from their mobile devices in U.K., with daily looking of 67%. In
studies, it is found that 88% of people look for the job on their mobile phones, with one in
three keen to apply using their mobile devices. The mobile recruiting tools can be broken
down into several areas, QR codes, text alerts, app, and mobile-optimized websites.
Gamification:
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Location Technology:
There are some of the steps which are involved in the process of recruitment as follows:
This is the process of understanding and identifying the need of requirement from Recruiting
manager about what his/her expectation is to be the vacant seat of the job. The things which
are required to be considered re the education qualification, the flexibility of the candidate,
knowledge, skills, compensation, experience, etc. Because the changes for the candidate may
be good as from their last job, so you also must look at the candidate perfectly about his/her
background.
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Planning:
Searching:
Recruiting candidates:
Once the viable candidate is found, the process of recruitment can begin. In other word,
candidates must be sold on not only the opportunity but also on the organization. This
important distinction is missed by some organizations. Top candidates are not just interested
in getting a new job; they are more interested in getting a new job with a great employer.
There could be a chance that they like the job, but do not like the employer and so might not
take the job.
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OBJECTIVES OF THE STUDY:
PRIMARY OBJECTIVE:
SECONDARY OBJECTIVE:
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SCOPE OF THE STUDY:
To understand the employee's attitude and to understand what they needed in the
organization.
The study allows how the management cares about the employees
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Limitations:
The period of the study only one months, limited time could be spent on
analysis and on collecting data.
Owning the time limitations only 120 employees were able to give response in time.
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SECTION II
COMPANY
PROFILE
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INTRODUCTION OF THE COMPANY:
INDUSTRY PROFILE:
HR industry is an ideal dream for many MBA aspirants hence, you are expected to know and
understand HR sector. This general awareness will help you in WAT/Essay/GD and PI also.
As per the research conducted, according to social, economic and cultural landscape, it is in
unprecedented change due to which the need for a right solution that can lead to growth and
professionalization has become quite common. This is the reason why HR industry in India
has gained lot of scope.
HR Services:
It is considered as one of the most precious resource for any organization. Right from
recruiting the right person on the board of a company till ensuring that the management
works in an organized manner to achieve success of the organization, HR looks into every
concern related to the company.
The solution that is offered by the team of HR is worth to take and certainly leads to the
growth. There is a dedicated team of experts in HR who are engaged to offer the clients with
workforce solutions and thus also acts as a middleman between the client and the employee.
To staff the industry in a proper way has become a necessary for the dynamic business
environment. The HR industry thus, ensure that entire gamut of employment solutions are
given to the client to satisfy him in all the best possible ways.
Role of HR industry in India
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Looking forward to the increasing demand of HR industry, the following services are
performed by the team which includes:
• Corporate training
• Pay-roll processing
The HR industry also known as staffing industry is highly noticed in different streams like
Information Technology, Finance, Management, Sales, and Engineering. As per the research
made, it has been also noted down that now a days, the need for such services has increased
in aviation and retail industry as well.
The growth in the economy that is shown by India is highly said to be due to the HR industry
that has come into existence. There are so many factors due to which Indian HR industry is
driven that includes the client industry growth, entry of multinational companies, large
conglomerates in new business domains and many more.
As per the report, it has been noticed down that the Indian HR industry with regards to
permanent and temporary recruitment segments has shown tremendous improvement. It has
been providing with the best of the opportunities in the market.
So far, this industry in India as grown at a compounded annual growth rate of 21% which is
certainly a good thing to notice. HR industry in India is certainly at its peak to get to more
success and allow the client to grow.
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COMPANY PROFILE:
Mission:
To partner with patrons and help them achieve their goals; aided by our professional,
progressive and pro- active services, through a meticulously planned people management
system and managerial practices for effective and efficient service delivery. To serve the
industry with the best possible service through a seamless, dependable, systematic, process
oriented and quality driven HR&IT services.
Vision:
To become a highly Technological and customer- centric service provider in the areas of
Human Resource Management & IT Services by satisfying our customer needs and our
vision is to provide all our customers with the best possible service delivery.
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HISTORY OF THE COMPANY:
We are a team of young professionals with dream to succeed in life through hard work,
commitment and honesty. Our zeal to create value in all aspects of life brought us together as
a team with passion to excel in our profession.
We believe in being proactive in this competitive world, which will pave way for an action
led approach and thus creating a benchmark in the industry. At TEAMPRO we trust in
delivering the best by being focused, innovative and responsive to our client needs. We
provide highly customized solutions that are perfectly aligned with our client's demands.
Being accountable and transparent in our workflow, is our biggest strength and we work as a
team and thus creating a strong trust and confidence with our clients. We work with people to
transmit an effective relationship we serve our clients through a methodical and a continuous
work-process, which is time-effective. We progress each day with our unique USP's and
process development, which we solely believe is the futuristic way to be successful in today's
world.
We are a team of highly enthusiastic competent staff to render efficient and prompt services
to our esteemed clients. We provide business solutions in an excellent standard and we ensure
our support in the best manner, by constantly adopting the best practices.
We deliver a wide range of services in two main steams of the industry - HR & IT. In the
domain of HR, we can support you with an umbrella of services including recruitment,
manpower supply, background check, payroll, compliance & events. In the field if IT our
resourceful and tech savvy team can deliver services including ERP implementations, app
development, web application, customized solution and knowledge process outsourcing
services.
PROFESSIONAL
PROACTIVE
PROGRESSIVE
FOCUSED
FLEXIBLE
INTEGRAL
RESPONSIBLE
COLLABORATIVE
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HIERARCHY OF THE COMPANY:
Diversified presence with local offices to supply manpower from India, Nepal, Sri
Lanka
Assured Service delivery with 100% compliance of Time, Quality & Count
Industrial and Domain specialized team, to cater our customer's needs effectively
Cloud based ERP access to client with Mobile app based monitoring
Fully stacked databases, with over 33.4+ million job applicants' details
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ACTIVITIES OF THE COMPANY:
HR SERVICES
Recruitment
With a resourceful and ingenious team on-board,
TEAMPRO is all set to deliver the complete recruitment services to all of our clients. With a
wide range of recruitment services, we assist our clients in hiring the best fit, which will
contribute for organizational success.
Background Verification
"Background verification is becoming indispensable these
days to maintain workforce integrity, safety and to reduce the risk associated with industry-
wide hiring decisions. We operate as your third eye to provide the insight you need to
uncover the unknown facts decisively.
Payroll Management
TEAMPRO offers complete payroll outsourcing services
in India. Our cloud based system allows for huge connectivity benefits while your business is
on the go. Our services will be alongside you as your business travels around the world.
Staffing supply
At TEAMPRO, we help our clients with staffing, by
creating a pool of candidates, thus enabling the client to choose and hire from the candidate
pool with ease. With services including Short-term / Long-term supply, our staffing services
helps organizations in hiring right people for their operations.
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Events and Creativities
"Our model works best when we can become more than
the hired help and can become strategic event management partners, so the first step for us is
about getting to know you and your business. Since we have taken the time to learn about
your business and the goals of your event, you can rest assured that the event will be on target
and in line with your objectives. Leave the planning and management to us."
Compliance Management
"We are honoured and much pleased to introduce
ourselves as a consultant for Industrial and Labour Laws. It has been a matter of immense
prestige and honour that our privileged history is storied by successful businesses with so
many industries and established corporate houses. With more than 15 years of experience we
have deep knowledge and expertise in Statutory Compliances matters of HR such as
Employes Provident Fund Act, ESI Act, administration, etc." in short, "WE MAKE THE
LAW'S SIMPLE"
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IT ERVICES:
1. KPO Implementation
Knowledge process outsourcing (KPO) is the outsourcing of core, information-related
business activities. KPO involves outsourcing work to individuals that typically have
advanced degrees and expertise in a specialized area. At TEAMPRO we assist our clients in
KPO by offering various range of services to choose from.
2. ERP Services
Our experts at TEAMPRO can help you solve your business problems! with ERP
customization. We will pave way that will allow you to seamlessly integrate core business
processes in real-time, using a custom developed software suite that can track the progress of
your business anytime, anywhere. Built on a robust software architecture that is inter-
operable across various platforms, as well as compatible with all modern operating systems,
ERP acts as both a forward facing and backward facilitator for your enterprise, managing
information and communication between all business functions and outside stakeholders.
The number one goal of implementing ERP software is to boost efficiency. ERP software
eliminates repetitive processes and great reduce the need to manually enter information. The
software is also able to streamline business processes and make it easier and more efficient
for companies to collect data, no matter what department they're working in. Enterprise
resource planning software gives users, and most importantly managers, the tools and
resources needed in order to create more accurate forecasts. Since the information within
ERP is as accurate as possible, businesses can make realistic estimates and much more
efficient/effective forecasts. ERP software will save you time through productivity
enhancement. They also will be able to work easier since the solution was designed for easy
use
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SECTION III
REPORT
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OBSERVATION IN THE COMPANY:
RECRUITMENT:
with a resourceful and ingenious team on-board TEAMPRO is all
set to deliver the complete recruitment services to all of our clients. with a wide range of
recruitment services, we assist our clients in hiring the best fit, which will contribute for
organizational success.
WE PROVIDE:
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Possessing a diversified skill set enriched team, our staffers are trained in all areas of
recruitment and skill-sourcing activities such as blue collar and white-collar searches, as well
as executive searches for senior managerial positions.
We source the best potential resource at minimum time and thus offering a timely service.
Our skilled and diversified technical skill-sets have wide exposure in more than 19 different
industrial sectors and still counting. Industries like Automobile, Manufacturing, IT/ITES, Oil
& Gas, Telecom, Hospitality and Engineering disciplines are our forte and our recruiters are
given practical training on these industries.
We hold meetings to understand the unique needs of our clients, such as the sourcing
requirements, standards and industry jargon, which will be then passed down the line to the
recruiters working on the job. This will allow us to profile, test and interview candidates from
even niche areas, by our professionals, who are well versed in the stringent criterion and
exacting requirements of each industry.
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SOURCING METHODOLOGY:
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solid background verification system, in order to ensure that our clients receive nothing but
the best.
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OUR SERVICES
Executive Search
Head Hunting
Blue Collar Sourcing
Field Search
White Collar Sourcing
Permanent Staffing
RECRUITMENT PROCESS
4. Process is initiated with kick-off & allocates exclusive SPOC for each client
A kickoff is the first meeting with the project
team and the client of the project. This meeting would follow definition of the base
elements for the project and other project planning activities.
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5. SPOC will conclude recruitment plan & JD study
Single point of contact to get the plan and we
execute the plan what we have.
9. Preparation of candidate's screening sheet along with all documents and master
tracker sheet
10. Submit the quality checks cleared CV's with the client
Next is CV is cleared …..once we clear the
document and submitted the quality cleared CV with clients.
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12. Final interview by client (Direct/Wired) Technical Trade or practical test of
Required)
Next is final we have shortlist emp details send to
the clients and they check and get the interview through the direct or online like via zoom
and telephone…..
13. Final selection by client & candidates sign job offer letter
If the clients is selected the candidates and they sing
for job offers letters…
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INDUSTRIES WE SERVE
FACILITIES MANAGEMENT
AUTOMOBILE
MANUFACTURING
TELE COMMUNICATIONS
HOSPITALITY
8&
ENGINEERING
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COMPANYS IN GULF
1.SAUDI ARABIA:
Saudi Arabia, officially the Kingdom of Saudi Arabia, is a country on
the Arabian Peninsula in Western Asia. It has a land area of about 2,150,000 km², making it
the fifth-largest country in Asia, the second-largest in the Arab world, and the largest in
Western Asia.
INFORMATION:
Capital: Riyadh
Dialing code: +966
Currency: Saudi riyal
Population: 3.48 crores (2020) World Bank
King: Salman of Saudi Arabia
Gross domestic product: 70,011.79 crores
USD (2020)
Visa requirements:
• Duly filled application form.
• Passport valid for at least six months.
• Health insurance must be purchased from the Kingdom of Saudi Arabia....
• Proof of accommodation (hotel, residence, etc.)...
• Visa fees (SAR 300) and insurance (SAR 140). ...
• Applicants must be 18+ unless accompanied by a legal guardian.
2.OMAN:
Oman, officially the Sultanate of Oman, is a country in Western Asia. It is
situated on the southeastern coast of the Arabian Peninsula, and spans the mouth of the
Persian Gulf. Oman shares land borders with Saudi Arabia, the United Arab Emirates, and
Yemen, while sharing maritime borders with Iran and Pakistan.
INFORMATION:
Capital: Muscat
Currency: Omani rial
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Visa requirements:
• A printout of the approved eVisa for Oman (received by email)
• Passport used for the visa application (minimum validity of 6 months)
• Proof of a hotel or other accommodation booking in Oman.
• Proof of return flight or onward travel.
3.QATAR:
Qatar is a peninsular Arab country whose terrain comprises arid desert and a
long Persian (Arab) Gulf shoreline of beaches and dunes. Also on the coast is the capital,
Doha, known for its futuristic skyscrapers and other ultramodern architecture inspired by
ancient Islamic design, such as the limestone Museum of Islamic Art. The museum sits on the
city's Corniche waterfront promenade.
INFORMATION:
Capital: Doha
Currency: Qatari Riyal
Visa requirements:
complete an online form.
upload required documents (including passport scans & personal photographs)
provide an airline booking reservation.
make an online payment using a valid Visa or Mastercard.
4.KUWAIT:
Kuwait, officially the State of Kuwait, is a country in Western Asia.
It is situated in the northern edge of Eastern Arabia at the tip of the Persian Gulf, bordering
Iraq to the north and Saudi Arabia to the south. Kuwait also shares maritime borders with
Iran. Kuwait has a coastal length of approximately 500 km.
INFORMATION:
Capital: Kuwait City
Dialing code: +965
Currency: Kuwaiti dinar
Population: 42.7 lakhs (2020)
Gross domestic product: 13,619.68 crores USD (2019) World Bank
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Visa requirements:
• Two passport-size photographs.
• The application form filled.
• A valid passport and a copy of it.
• Travel Health Insurance.
• Reservation details of your stay in Kuwait.
• Latest bank details.
5.BAHRAIN:
Bahrain, officially the Kingdom of Bahrain, is an island country in
Western Asia. It is situated on the Persian Gulf, and comprises a small archipelago made up
of 50 natural islands and an additional 33 artificial islands,centered on Bahrain Island which
makes up around 83 percent of the country's landmass.
INFORMATION:
Capital: Manama
Dialing code: +973
Area: 760 km²
Currency: Bahraini dinar
Population: 17 lakhs (2020)
Visa requirements:
You must have a passport (not any another type of travel document) and it
should be valid for 6 months from arrival in Bahrain. You must have a valid confirmed
onward travel ticket to leave Bahrain. You must be capable of supporting yourself (and
dependents if travelling with you) during the visit.
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6.UNITED ARAB EMIRATES:
The United Arab Emirates, or simply the Emirates, is a country in Western Asia.
It is located at the eastern end of the Arabian Peninsula and shares borders with Oman and
Saudi Arabia, while having maritime borders in the Persian Gulf with Qatar and Iran.
INFORMATION:
Capital: Abu Dhabi
Dialing code: +971
President: Mohammed bin Zayed Al Nahyan
Currency: United Arab Emirates dirham
Population: 98.9 lakhs (2020)
Visa requirements:
A colour passport photograph. A colour copy of your passport (must be valid for six months)
A copy of your Emirates flight ticket, or your flight ticket from our codeshare partner. The
visa application form.
Iraq: National ID Card
Afghanistan: National ID Card (Tazkira
ID)
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SUMMARIZING THE PROJECT EXPERIENCE:
1. Most of the respondents came to know of the vacancy only through posters.
4. In the workers selection process company recruits or giving more importance to the
experienced person
5. Majority of the respondents are selected through the written test, personal interview
and technical interview
7. Interview process during the recruitment and selection process are not satisfactory
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FINDINGS DURING THE PROJECT EXPRERIENCE:
1. From the data analysis it is inferred that 27.2% of the respondents are UG, 62.1% are
PG.5.8% are Diploma and 4.9% are Others.
2. From the data analysis it is inferred that 25.2% of the respondents are strongly agree
with Stress positive influence 35.9% are agree with it.33% neutral,4.9% are disagree
and 1% of the respondents strongly disagree.
3. From the data analysis it is inferred that 44.7% of respondents agree to job affecting
family.55.3% of respondents disagree.
4. From the data analysis it is inferred that 19.4% of the respondents are strongly agree
with working environment are satisfactory and has influence. 41.7% are agree with
it.31.1% neutral,7.8% disagree and 0% strongly disagree.
5. From the data analysis it is inferred that 19.4% of the respondents are strongly agree
with better performance when stress policies are changed influence 41.7% are agree
with it.31.1% neutral,7.8% are disagree and 0% of the respondents strongly disagree.
6. From the data analysis it is inferred that 22.3% of the respondents are strongly agree
with better performance when stress policies are changed influence 35.9% are agree
with it.31.1% neutral,10.7% are disagree and 0% of the respondents strongly disagree.
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7. From the data analysis it is inferred that 24.3% of the respondents are strongly agree
with having frequent argument with your employers and superior 29.1% are agree
with it.24.3% neutral,17.5% are disagree and 4.9% of the respondents strongly
disagree.
8. From the data analysis it is inferred that 26.2 % of the respondents are strongly agree
with importance of managers to build relationship in the workplace 38.8 % are agree
with it.26.2% neutral,8.7 % are disagree and 0% of the respondents strongly disagree.
9. From the data analysis it is inferred that 24.3% of the respondents are strongly agree
with managers taking time out to know employees personally 31.1% are agree with
it.34% neither agree nor disagree,9.7% are disagree and 1% of the respondents
strongly disagree
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SUGGESTIONS FOR IMPROVEMENT:
1. At the time of selection and hiring of the employees, they must conduct a test to check
the emotional intelligence of the candidates to hire smarter.
6. Employees must be provided with more job security and all terms and conditions to
develop and maintain workplace environment.
7. Recognize your own emotional intelligence strengths and weaknesses to avoid and
manage workplace conflicts through proper training and building workplace
relationships.
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